Premium Service Coordinator

Role overview The Premium Service Coordinator at msg sports plays a key part in supporting the experience of premium clients in New York City. The position centers on maintaining strong client relationships, handling event logistics, and ensuring that the organization's service standards are met at every step. What you will do Manage communications with prem…

Madison Square Garden Entertainment Corp. (MSG Entertainment) operates some of New York City's most iconic venues, including Madison Square Garden, Radio City Music Hall, Beacon Theatre, and the Infosys Theater. These spaces host a wide range of live events, from concerts and sports to family shows and special performances. MSG Entertainment is also behind the Christmas Spectacular Starring the Radio City Rockettes, a holiday tradition for generations. More details about the company can be found at www.msgentertainment.com. Role overview The Premium Service Coordinator supports suite license holders and single event rental clients at MSG Entertainment venues throughout New York City. The focus of this role is to provide attentive service and ensure smooth, enjoyable experiences for clients and their guests. Key responsibilities Handle client communications regarding catering, ticketing, billing, and event logistics. Respond promptly to questions and resolve issues to maintain client satisfaction and support repeat business. Collaborate with the Premium Sales & Service team to coordinate event details and deliver seamless execution. Assist with client retention efforts by engaging proactively and paying close attention to detail. What helps in this role? Success in this position comes from valuing service, communicating clearly, and working well with a team to create memorable experiences for clients.

Join Our Mission at LegoraAt Legora, we are dedicated to transforming the legal industry. Our approach is unique; we partner with legal professionals to co-create solutions that genuinely meet their needs. This collaborative effort ensures that our tools are not only effective but also align closely with the realities of legal work.Our AI-driven workspace empowers legal teams to operate more efficiently while fostering better inquiry and uncovering valuable insights. We are at the forefront of legal technology, enhancing complex processes to be smarter, faster, and more intuitive. With the ability to analyze thousands of documents in mere minutes and develop intelligent workflows in partnership with top-tier practices, we are turning ambitious ideas into tangible results.Trusted by prestigious firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across over 40 countries, we are on an unstoppable trajectory. Our agile approach to shipping, iterating, and scaling is intentional and strategic.By joining Legora, you will be part of a team that believes in exceeding the status quo. We aim to empower lawyers to excel using technology that is designed with their needs in mind. If you are passionate about innovating from the ground up in a dynamic and impactful environment, this is your opportunity!The RoleWe are seeking a Director of Premium Support to lead our Customer Enablement team and report directly to the Head of Customer Enablement. This position is pivotal in shaping and ensuring the success of Legora’s Premium Support offering.In this role, you will define the essence of Premium Support at Legora, crafting it into a valued paid product tier. You will build and lead a global team, collaborating across departments to deliver distinct and significant value to our most critical clients. This is a newly established position that offers substantial scope and autonomy, allowing you to create an organization from scratch.ResponsibilitiesDefining and Building Premium SupportEstablish the framework, standards, and operational model for Legora’s Premium Support services.Transform enterprise customer insights into actionable service definitions, SLAs, escalation pathways, and operational frameworks.

Role overview msg sports seeks a Premium Solutions Analyst to join the team in New York City, NY. This position centers on evaluating and refining premium solutions for clients. Success in this role depends on a sharp analytical mindset and a talent for tackling challenges. What you will do Review current premium service offerings and pinpoint opportunities for enhancement Generate insights and recommend strategies to improve client solutions Collaborate with internal teams to deliver actionable recommendations that raise service quality Requirements Demonstrated analytical skills Experience addressing complex problems Comfort working with data to guide decisions

As an Administrative Services Coordinator at the City of New York, you will play a pivotal role in supporting various administrative functions within our dynamic environment. Your responsibilities will include managing office operations, coordinating schedules, and ensuring efficient workflow across departments. We are seeking a proactive individual with exceptional organizational skills and a commitment to excellence.

Replit is a pioneering software creation platform that empowers individuals to develop applications using natural language. With a global user base in the millions, Replit is revolutionizing software development by dismantling the conventional barriers to application creation.As a Premium Support Engineer at Replit, you will be the essential link for our most valued customers, delivering prompt, expert, and dependable technical support precisely when it’s needed. You will tackle intricate product challenges, guide customers through critical incidents, and ensure that every interaction exemplifies the utmost standards of quality and efficiency.At the forefront of AI-driven software development, Replit’s customer support methodologies are continuously evolving. You will play a pivotal role in shaping the evolution of Premium Support, adapting to new products, rising customer expectations, and AI-enhanced workflows, all while navigating ambiguity and fostering clarity within your team.Your role will blend in-depth technical troubleshooting with calm, assured communication to keep developers progressing—whether it’s a large enterprise team deploying at scale or a top-tier developer relying on Replit to fuel their business.

The Agency You’ll Join:The New York City Mayor’s Office plays a pivotal role in managing city services across the five boroughs, coordinating public agencies and departments, and overseeing public assets. Our administration is committed to enhancing the city's affordability, combating inequality, bolstering public safety, and ensuring the efficient delivery of city services, all while striving to strengthen New York City's economy. We prioritize leadership, transparency, equity, and efficiency, and actively seek diverse talents from various sectors to join our dedicated team. For current job opportunities, visit our careers page.The Team You’ll Work With:NYC Service, a division of the Mayor’s Office, strives to provide meaningful access, opportunities, and resources for communities to unite and respond to the call to serve New York City. We envision a city where New Yorkers are united by service, collaboratively fostering a culture that uplifts one another and takes collective responsibility for our city's success. To learn more about NYC Service, visit nyc.gov/service.The Problems You’ll Solve:The National Service Program Coordinator will collaborate with four other program coordinators, each responsible for leading and supporting essential components of NYC Service’s national service NYC Civic Corps AmeriCorps program, reporting directly to the National Service Program Support Director.Key Responsibilities:- Manage approximately 30 AmeriCorps members serving at various host sites throughout the city, providing support throughout their service terms.- Conduct in-person site visits to ensure compliance with AmeriCorps procedures and processes.- Foster relationships with host site supervisors and NYC Service AmeriCorps members.- Oversee aspects of the NYC Service AmeriCorps program compliance, including timesheet approvals and bi-weekly payroll submissions.- Coordinate the monthly collection, reporting, and validation of metrics from AmeriCorps members and organizational partners.- Contribute to funding mid-term and final reports and provide program information support for grant funding requests, including gathering member testimonials.- Update and create content for member and supervisor handbooks, program manuals, and NYC Service operations manuals.- Manage program development and logistics for NYC Service AmeriCorps training and events, including facilitating training for members.- Support supervisor orientation and training throughout the program year.- Facilitate monthly cohort calls and bi-weekly office hours for the AmeriCorps members you oversee.- Lead the selection process for members to join a member committee.- Coordinate and facilitate committee meetings to aid in executing committee projects.- Design and execute National Days of Service for members.

Join the Agency Making a Difference:The New York City Mayor’s Office plays a pivotal role in managing city services across all five boroughs, ensuring coordination among public agencies and departments, and maintaining public properties. Our administration is committed to enhancing affordability, combatting inequality, bolstering public safety, and delivering efficient services, all while fortifying New York City’s economic landscape. We prioritize leadership, transparency, fairness, and efficiency, actively seeking diverse talents from various sectors to enrich our team. Explore current job openings on our careers page.Your Team:NYC Service, a division of the Mayor’s Office, fosters meaningful access, opportunity, and resources for communities to unite and respond to the call of service in NYC. We envision a city where New Yorkers are united by service, cultivating a culture of mutual support and shared accountability for our city's success. Discover more about NYC Service at nyc.gov/service.Key Responsibilities:The National Service Operations Coordinator will be instrumental in supporting operations, data management, and evaluation for NYC Service’s AmeriCorps program and NYC Civic Corps, reporting directly to the National Service Operations Director.Operational Duties:- Oversee the onboarding process for over 150 incoming AmeriCorps members.- Create and refine internal procedures for tracking member eligibility documents.- Facilitate member enrollment in administrative systems (e.g., payroll, healthcare, time tracking) and assist staff with member inquiries.- Manage compliance processes for AmeriCorps, including quarterly reimbursement reports and site monitoring.- Regularly review and propose updates to the operations manual and program guides.- Monitor program expenditures and collaborate with the National Service Operations Director on invoicing and monthly spending reports.Data Management and Reporting:- Lead the monthly collection, tracking, and reporting of metrics from partners and members.- Administer pre- and post-service survey distributions.- Analyze data from surveys and reports throughout the service year.- Prepare data for internal and external stakeholders, utilizing visual tools and written reports.- Assist the National Service Operations Director in preparing funder letters, progress reports, and grant submissions.- Support the transition of relevant data into the Salesforce CRM database.

Galaxy Digital Services stands at the intersection of digital assets and data center infrastructure, building solutions that shape the future of finance and artificial intelligence. With a focus on blockchain and digital asset innovation, the company delivers a platform that covers trading, investment banking, asset management, staking, self-custody, and tokenization. In addition, Galaxy Digital Services invests in and manages data center infrastructure to support AI and high-performance computing, addressing the growing demand for scalable energy and computational power across the United States. Headquartered in New York City, Galaxy Digital Services operates globally, with offices throughout North America, Europe, the Middle East, and Asia. The team, led by CEO and Founder Michael Novogratz, brings together deep cryptocurrency expertise and institutional knowledge to drive progress in Web3 and AI. Learn more about the company’s products and services at www.galaxy.com. Our values Galaxy Digital Services values a diverse team of innovative thinkers and high achievers. The company seeks individuals who thrive in a builder-oriented culture that emphasizes high performance, open feedback, and a mission-driven approach. These values guide daily work and long-term goals. Strive for Excellence. Be Selective to Effectively Succeed. Maintain High Alignment, Foster Loose Coupling. Encourage Transparent Disagreement. Promote Independent Decision-Making. Assemble Exceptional Teams. Role overview The Talent Acquisition Coordinator will support the Chief People Officer and play a key part in recruitment activities. This role focuses on scheduling interviews, managing communications with candidates, maintaining hiring databases, and ensuring a smooth hiring process for both candidates and hiring managers. What you will do Schedule interviews and coordinate logistics for candidates and interviewers Manage candidate communications throughout the hiring process Maintain and update hiring databases Help create a seamless and positive experience for candidates and hiring managers Requirements Strong organizational skills Excellent communication abilities Genuine interest in improving the candidate experience

We are seeking a highly skilled and detail-oriented Senior Procurement and Budget Coordinator to join our dynamic team. In this role, you will be responsible for overseeing procurement processes and managing budgetary concerns within the City of New York. Your expertise will help ensure effective resource allocation and adherence to city policies.The ideal candidate will possess a strong background in procurement and budget management, demonstrating a commitment to excellence and efficiency.

The City of New York is hiring an Enforcement Program Coordinator to support citywide enforcement efforts. This position plays a part in maintaining compliance with municipal regulations and policies throughout New York City. Role overview The Enforcement Program Coordinator assists in managing enforcement activities that help uphold community safety and well-being. The role involves working with teams to coordinate actions that ensure city policies are followed. Key responsibilities Support enforcement operations across various city departments Help track compliance with local regulations and policies Contribute to initiatives that promote safety and order in the community Location This position is based in New York City.

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In collaboration with various City agencies and nonprofit organizations, DHS proactively works to prevent homelessness, reduce street homelessness, provide temporary shelter, and ensure that individuals and families are connected to stable housing, all while prioritizing accountability, empathy, and equity.DHS is dedicated to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency oversees hundreds of facilities and operates with a multi-billion-dollar budget to address the diverse needs of New Yorkers experiencing homelessness.The Division of Shelter Operations manages the daily operations of the agency’s Single Adult, Adult Families, and Families with Children shelter systems, which include both directly operated and contracted providers. This division focuses on rehousing all shelter populations and implementing programming and shelter initiatives. It is committed to ensuring that services for the City’s most vulnerable population are delivered 24/7, across all five boroughs.The Department of Homeless Services is seeking one Administrative Community Relations Specialist NM-I to serve as a Program Coordinator. This role will involve:Preparing evaluation reports, policies, procedures, and workflows by researching relevant information and utilizing insights gained from personal observations and program plans to document the development and implementation of programs and policies.Planning and implementing direct community development programs through evaluations and consultations with key personnel to enhance service delivery.Making recommendations on policies, procedures, and programs by analyzing current systems and researching alternative methods to improve service delivery and workflow, integrating best practices.Analyzing program operations and policies by collecting and reviewing statistical data to provide agency leadership with documentation for funding and long-term planning.

We are seeking a dedicated and skilled Housing Coordinator to join our team in New York City. In this pivotal role, you will be responsible for coordinating housing programs and resources for individuals and families in need. Your expertise will help improve the quality of life for our community members through effective management of housing initiatives.

The City of New York seeks an Administrative Services Coordinator to strengthen daily operations across departments. This full-time role centers on supporting a variety of administrative tasks and maintaining efficient workflows. Key responsibilities Coordinate administrative activities to ensure smooth operations Support teams by managing communication and project updates Assist with cross-departmental tasks as needed Collaboration This position works closely with multiple teams. The coordinator helps streamline communication and keeps projects moving forward by staying organized and responsive to changing needs.

Role Overview The City of New York is hiring a Housing Coordinator based in New York City. This position supports community members by managing housing initiatives, connecting people with services, and helping individuals and families access housing resources. What You Will Do Oversee and track local housing programs and initiatives Coordinate services to support residents seeking housing Facilitate access to housing resources for individuals and families Work to expand housing opportunities across the community

Role overview The Community Coordinator at the City of New York works to connect residents with city services and encourage collaboration among neighborhoods. The main focus is on building engagement and strengthening relationships throughout the city. Key responsibilities Organize community events that bring residents together Manage outreach programs to inform and involve the public Serve as a liaison between residents and city officials Requirements Strong communication skills Interest in community development This position is based in New York City.

Join the City of New York as a Program Coordinating Intern, where you will gain hands-on experience in coordinating various programs that impact the community.This internship provides an excellent opportunity for individuals looking to develop their skills in program management and operations within a dynamic urban environment.

The City of New York seeks a Community Engagement Coordinator to join its team in New York City. This role centers on building strong connections with residents, local organizations, and stakeholders. The coordinator will support projects that encourage civic involvement and help foster a sense of unity across neighborhoods. Key Responsibilities Plan and lead community events that invite public participation Facilitate workshops designed around local interests and priorities Collaborate with city departments to address issues raised by the community Keep communication channels open with community members and partner groups Requirements Clear written and verbal communication skills Experience engaging with diverse communities and understanding local dynamics Proven dedication to public service Ability to work well with both internal teams and outside partners

TransPerfect Legal specializes in supporting legal professionals with AI-powered technology, analytics, and multilingual solutions. The team manages e-discovery, forensic consulting, due diligence, privacy services, managed review, and staffing for a wide range of law firms and corporate legal departments. Role overview The Scheduling Coordinator plays a key part in keeping client projects on track. This role manages daily calendars, coordinates staffing with vendors, and serves as a communication bridge among sales teams, clients, and vendors. Main responsibilities Schedule depositions, arbitrations, and meetings through the internal database. Confirm schedules for the following day with clients and vendors. Assign qualified personnel to legal proceedings. Respond to client questions related to scheduling. Advise sales teams on scheduling procedures and assist with related communication. Answer office phones as needed. Document important details in job folders, including client requests and billing information. Identify and recruit new vendors for upcoming assignments. Take on additional tasks as directed by management. Growth and development TransPerfect supports professional growth and values team members who are motivated and open to learning. Advancement opportunities exist for those looking to align their skills and interests with their career path.

About the Role The City of New York is seeking a Graduate Intern / Cares Coordinator to assist with community-focused programs. This position supports initiatives designed to improve the quality of life for residents across New York City. What You Will Do Contribute to projects that strengthen community well-being Gain practical experience in public service settings Support the delivery and coordination of essential programs Location This internship is based in New York City.