Technical Writer at DeepIntent | NYC/Remote

Role Overview DeepIntent is looking for a Technical Writer to create clear, accurate documentation for its advertising technology products. This role works closely with teams across the company to produce content that helps users understand and use DeepIntent’s tools effectively.

Product ManagerTurnkey is revolutionizing crypto infrastructure through a key management API designed for enhanced security, adaptability, and user-friendliness. Founded by the visionaries who propelled Coinbase Custody from inception to a thriving $100M+ ARR enterprise, Turnkey is redefining the standards of crypto infrastructure by addressing core security challenges at their very foundation. We are developing a platform that empowers developers to unleash the next generation of mass-market crypto applications, tackling the complexities of secure and flexible key management.Just as AWS transformed computing with cloud technology, Turnkey aims to provide a trustless, transparent, and decentralized infrastructure that will reshape development in the crypto space.Your RoleAs an early-stage product hire at Turnkey, you will be instrumental in refining our current product offerings and expanding into new product verticals, which include:Crafting visionary concepts from the ground up for new product verticalsEnhancing our existing developer-centric product suite, covering APIs, SDKs, and our developer dashboardCollaborating closely with customers to grasp their objectives, criteria, and long-term aspirationsWorking hand-in-hand with our engineering and leadership teams to bring our product vision to lifeWhat We’re Looking ForOver 5 years of relevant product management experience; familiarity with crypto and developer tools is an advantageComfortable navigating technical challenges and possessing a strong perspective on the evolution of key management, wallets, and crypto user experienceWillingness to extend beyond traditional product responsibilities to ensure product successExperience in both individual contributions and team leadershipClear and direct communication skills, both written and verbalA readiness to question the status quo and challenge existing assumptions about what's achievableA belief in the transformative potential of Web3 and cryptocurrency, coupled with a genuine desire to facilitate that changePreferred AttributesAn enthusiastic crypto enthusiast actively monitoring developments in the crypto landscapePrevious entrepreneurial experienceWhat We OfferComprehensive health benefits401k plan with company matchingFlexible paid time off

About HightouchHightouch is an innovative AI platform crafted for marketing and growth teams. Our AI agents revolutionize marketing workflows, enabling marketers to efficiently create content, devise campaigns, and implement strategies with unprecedented speed and effectiveness.Situated at the forefront of crucial technological advancements, Hightouch leverages the latest in large language models (LLMs) and agentic AI, alongside the swift evolution of cloud data warehouses such as Snowflake and Databricks. With these advantages, we have emerged as a leader in AI marketing, collaborating with industry giants like Domino’s, Chime, Spotify, Ramp, Whoop, and Grammarly, among over 1000 others.Our commitment is to create a significant impact for our customers. We tackle challenges using first-principles thinking, act swiftly and effectively, and foster a culture of compassion and kindness among our team. We seek individuals who are exceptional communicators, possess a growth mindset, and are determined to achieve our shared goals.About The RoleIn this pivotal role, you will lead a team of Technical Architects who act as the essential link between Hightouch and our premier Fortune 5000 clientele. You will be charged with building, nurturing, and expanding a world-class team responsible for managing the entire customer journey—from initial engagement to onboarding and ongoing success.Your blend of people leadership and technical expertise will ensure that our Enterprise customers derive maximum value from the Hightouch platform. You will take charge of enhancing your team's technical skills, establishing best practices for customer interactions, and spearheading strategic initiatives aimed at increasing customer retention and growth within our largest accounts.As a proactive leader, you will remain engaged in complex technical escalations while empowering your team to provide exceptional customer experiences. You will work closely with Sales leadership to devise strategies that boost platform adoption within large organizations and collaborate cross-functionally to gather customer insights that drive product innovation.

About Our TeamAt OpenAI, the Forward Deployed Engineering (FDE) team is at the forefront of transforming groundbreaking research into robust production systems. We collaborate closely with our clients to tackle high-impact challenges, functioning as the driving force behind our most intricate large-scale projects. Our agility allows us to swiftly transition from prototype stages to production, establishing reusable patterns that enhance our platform. Our work bridges the gap between deployment and development, enabling us to partner effectively with OpenAI Research, Product, and Partnerships.About the RoleAs a Technical Deployment Lead (TDL), you will be instrumental in shaping how OpenAI delivers sophisticated systems to our customers. You will take full ownership of their construction, delivery, and adoption processes. Your role will involve translating business objectives into comprehensive technical plans, overseeing daily operations across FDEs, Researchers, and Customer Engineers, and collaborating with customer teams to ensure our deliverables meet their objectives.You will manage the complete delivery process: working alongside customers to outline workflows and success metrics, ensuring timely shipment of components, and leading readiness and change management initiatives for effective adoption. Your responsibilities will include monitoring progress, managing dependencies, making sequencing decisions, and driving the development of prototypes from inception to minimum viable product (MVP) and full-scale implementation. Additionally, you will share valuable field insights with Product and Research teams to inform roadmap decisions and priorities.Your success will be evaluated primarily by the impact of deployments that yield tangible value against customer objectives, encourage adoption, and become integral to their operational workflows. Additional success metrics will include reliability of delivery (meeting milestones, minimal reopen/churn), operational efficiency (reusable patterns across deployments), decision-making under pressure, and product impact (field insights that influence roadmaps and architectures).This role demands a high level of trust and autonomy. To thrive, you will need extensive technical project management expertise, a profound sense of ownership over outcomes, and the ability to immerse yourself in customer workflows while collaborating with teams to address complex engineering challenges promptly.This position is based in New York City, utilizing a hybrid work model that requires three days in the office per week. Relocation assistance is offered, and travel is expected to range between 25% to 50%.

Location: New York City Office (Onsite)Compensation: $180K-$200KAbout KomboKombo is the unified API solution for HR, payroll, assessments, LMS, and recruitment systems. With Kombo, eliminate the hassle of lengthy integrations by connecting to over 120 platforms instantly with just one integration.Since our inception at Y Combinator (Summer 2022), we have achieved remarkable growth, reaching 8-figure revenues, expanding our team to over 50 members, and securing more than $30 million in funding from top investors including YC, Volition Capital, and Acadian Ventures. We are on track to triple both our team and revenue in the coming year.About the RoleIn this technical, customer-centric role, you will be responsible for managing customer relationships from onboarding to ongoing success and growth. You will serve as the primary point of contact for strategic accounts, ensuring their success and maximizing their utilization of Kombo's solutions.

Join Braze, a leading customer engagement platform, as a Technical Account Manager. In this role, you will be the key liaison between our clients and technical teams, ensuring that our clients receive the maximum value from our solutions. You will leverage your technical expertise to address client needs, troubleshoot issues, and drive product adoption.

Join our dynamic team as a Technical Product Manager at comun, where innovation meets collaboration. In this pivotal role, you'll be responsible for driving product strategy and execution, ensuring alignment with our business objectives and customer needs. You will work closely with cross-functional teams comprising engineering, design, and marketing to deliver exceptional products that enhance user experiences.

Join Olo as an Enterprise Account Executive, where you will play a pivotal role in driving revenue and establishing strategic relationships with our largest clients. As part of a dynamic team, you will leverage your expertise in sales and account management to engage with enterprise-level customers, helping them to optimize their operations and enhance customer experiences.

Join Regal Voice as a Technical Account Manager (TAM) and become a vital part of our Customer Success team in New York City. As a TAM, you will serve as a customer-facing technical expert dedicated to helping our clients harness the full potential of our AI Agent Platform. You will act as a strategic advisor, guiding clients through best practices, advanced product capabilities, and complex technical solutions. Your expertise will drive product adoption, minimize technical barriers, and ensure our platform is seamlessly integrated into their operations. This role is essential for our long-term client retention strategy and offers the opportunity to work with leading brands while being a part of a dynamic and innovative team.

Tempo is seeking a dynamic Partnerships Manager to spearhead our partnership initiatives within our vibrant NYC office. As a pivotal member of our team, you will cultivate and expand partnerships with enterprises and startups, driving real-world payment solutions onto our innovative blockchain platform. Your role will involve defining our commercial strategy, nurturing relationships with key stakeholders, and representing Tempo at industry events. If you're passionate about transforming financial transactions in the digital age, we want to hear from you!

Join our dynamic team at AdGate Media as a part-time Accounts Receivable Manager and Bookkeeper! We are seeking a detail-oriented professional to manage our financial records and ensure timely accounts receivable processes. The ideal candidate will work three days a week and collaborate closely with our advertiser management team to maintain accurate accounts receivable.Key Responsibilities:Reconcile bank and credit card statements to ensure accuracyPrepare and present monthly financial reportsOversee accounts receivable by generating invoices and diligently following up with clients

Join Verve Group as a Technical Account Manager - Demand, where you will play a pivotal role in managing client relationships and driving successful outcomes through our innovative technology solutions. In this dynamic position, you will collaborate closely with clients to understand their needs, optimize their experience, and ensure they are leveraging our platform to its fullest potential. Your expertise in technical account management will allow you to provide strategic guidance and support, ultimately contributing to client satisfaction and retention.

About LedgerAt Ledger, we are a passionate group of innovators dedicated to redefining digital ownership and making technology accessible to everyone. Our mission is to empower users, creators, and businesses to manage their value with freedom and security. With curiosity at our core, we strive to drive innovation that impacts lives globally. We believe in a culture of problem-solving, where every employee is equipped to challenge the status quo and develop creative solutions. Join us in making self-custody a reality, giving people the keys to their financial futures.As the global leader in digital asset security and Web3 technologies, Ledger secures over 20% of the world's crypto assets through our state-of-the-art devices. With our headquarters in Paris and teams in locations including Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich, and Central Singapore, our approximately 600 professionals are dedicated to developing a diverse range of products and services. Our Ledger hardware wallets, with over 7.5 million units sold across 200 countries, are at the forefront of this innovation.The Team:As a Senior Regional Technical Account Manager for The Americas, based in New York City, you will be central to Ledger Enterprise's expansion efforts across the American continent. Reporting directly to the Director of Service Delivery Management, your role encompasses both pre-sales and post-sales technical support, ensuring our clients enjoy an exceptional service experience.Your responsibilities extend beyond traditional account management; you will act as a trusted technical consultant and strategic partner to our clients, which include digital assets infrastructures such as exchanges, custodians, financial institutions, and professional investors. By leveraging your deep technical knowledge and sales expertise, you will cultivate long-lasting relationships and enhance customer satisfaction.Key Responsibilities:Client Onboarding and Support: Oversee the onboarding process for key clients, delivering essential technical guidance and documentation. Serve as the primary contact for all technical inquiries, ensuring prompt and effective solutions.Technical Consultation: Provide expert advice to clients on product integration and operational best practices, ensuring their success in utilizing Ledger's offerings.Relationship Management: Build and maintain strong, long-term relationships with clients, ensuring their needs are met and expectations exceeded.

Join our dynamic team at withdefault as a Technical Customer Success Manager. In this pivotal role, you will be at the forefront of ensuring our clients maximize the value of our products and services. You will work closely with customers to understand their needs, provide technical support, and drive engagement and satisfaction.Your expertise will enable you to identify opportunities for improvement and advocate on behalf of customers within the organization, ensuring their voices are heard in product development and service enhancements.

Join Perchwell as a Senior Site Reliability Engineer, where you'll play a crucial role in maintaining and enhancing our scalable infrastructure. In this position, you will collaborate with cross-functional teams to ensure the reliability and performance of our systems. Your expertise will help drive our commitment to delivering exceptional service and innovative solutions to our clients.

As a Senior Technical Account Manager specializing in demand, you will play a pivotal role in fostering strong client relationships and facilitating their success. You will work closely with clients to understand their unique needs, providing expert guidance on our technical solutions while ensuring optimal performance and satisfaction.

Join The Knot Worldwide as a Senior Account Executive, where you will play a pivotal role in driving sales and nurturing client relationships. Your expertise will help our clients navigate our comprehensive suite of wedding and event planning services, ensuring they achieve their goals while maximizing their experience with our brand.This position offers an exciting opportunity to work in a dynamic environment, where your insights and contributions can significantly impact our business growth. We are looking for a passionate individual who thrives in a fast-paced setting and is eager to develop innovative solutions for our clients.

Join Verve Group as a Technical Account Director - Demand, where you will play a pivotal role in fostering relationships with our key clients. You will leverage your technical expertise to understand client needs and drive innovative solutions that align with their business objectives. Collaborate with cross-functional teams to ensure client satisfaction and success.

butterflymx is looking for a Sales Account Executive based at our NYC headquarters. This role centers on building strong relationships with clients and guiding them through our product offerings. Role overview The Sales Account Executive will focus on expanding our client base and supporting sales efforts. Daily work involves engaging with prospective and existing clients, understanding their needs, and recommending solutions that match our products. What you will do Drive sales initiatives to grow revenue Connect with clients to learn about their requirements Present product options and explain their benefits Support clients throughout the sales process What we look for Interest in technology and product solutions Strong relationship-building skills Ability to communicate clearly with clients

About the Role Industrious is hiring a Director of Accounting to oversee financial operations at our NYC office (12 E 49th St, Tower 49). This leadership role manages the accounting team and is responsible for accurate financial reporting, compliance, and supporting strategic planning. What You Will Do Lead and develop the accounting team Oversee preparation and accuracy of financial reports Maintain compliance with relevant regulations and standards Support strategic financial planning and decision-making Who We’re Looking For This position suits an experienced finance professional ready to take on broad responsibility and drive meaningful results within a growing organization.