Training and Knowledge Management Manager

The Office of Technology and Innovation (OTI) in New York City harnesses the power of technology to create opportunities, enhance public safety, and streamline government operations. From providing affordable broadband access to safeguarding against cybersecurity threats and developing digital government services, OTI is leading the charge in transforming ho…

Join Equinox, a leader in the fitness industry, as a Manager in Training for Personal Training. This role is designed for fitness enthusiasts who are eager to advance their careers in a dynamic and supportive environment. You will have the opportunity to develop skills in personal training management while working alongside experienced professionals who are passionate about health and fitness.

About AxiomAt Axiom, we're pioneering the use of zero-knowledge proofs to create innovative, verifiable, and private software solutions, particularly in the realms of cryptocurrency and financial technology. Our dynamic team, though small, is exceptionally skilled and supported by the foremost investors in the crypto space. We seek extraordinary individuals who thrive on tackling complex and impactful challenges in a fast-paced setting. While we prefer in-person collaboration at our New York City office, we welcome remote candidates as well.We're excited to announce our recent release of OpenVM, a high-performance and modular zkVM framework designed for customization and extensibility. OpenVM empowers developers to validate the correct execution of arbitrary programs efficiently and flexibly. We are actively developing ZK-enabled products utilizing OpenVM and supporting teams that are building on this framework.

About ForaFora is a pioneering travel agency that empowers individuals with a passion for travel to cultivate a successful advisory business. We are transforming the multi-billion dollar travel agency sector by integrating cutting-edge technology, insightful data, and a supportive community, enabling countless entrepreneurs to thrive on our platform. Our comprehensive business-in-a-box solution equips travel advisors with essential tools and personalized training, alongside a dynamic community and exclusive industry partnerships. Our mission is clear: to assist the next wave of travel entrepreneurs in turning their passion for travel into a rewarding career, whether on a full-time or part-time basis. We firmly believe that both seasoned professionals and first-time advisors can create something both lucrative and personal.Founded in 2021 by experienced entrepreneurs, Fora has consistently grown, expanding to a team of over 200 full-time professionals located in downtown New York City. In 2025, we celebrated our $60 million Series B and C funding rounds, spearheaded by Thrive Capital and Insight Partners, with contributions from previous investors such as Forerunner and Heartcore Capital. We have also received accolades, including recognition as a LinkedIn Top Startup for 2024, Fast Company’s Most Innovative Companies for 2023 and 2025, and Built In's Best Places to Work in 2025.We are dedicated to creating the first truly unified platform for all travel needs—harnessing the best of human expertise and technology to revolutionize how individuals plan and book their travels.About The RoleThe Senior Manager, Training Strategy and Operations will be the strategic and operational cornerstone of Fora’s training initiatives. This role is essential for ensuring that all training programs meet a stringent quality standard, are executed with operational precision, and are continually enhanced through data insights and experimentation. Responsibilities encompass full ownership of training operations, from process design and assessment to vendor management and readiness for product launch. This role also involves supervising one direct report and fostering a structured, high-performing environment within the training division.

About PineconePinecone stands at the forefront of vector database technology, empowering organizations to develop precise and efficient AI applications at scale. Our mission is to enhance the intelligence of AI systems. With over 5,000 clients across diverse sectors, Pinecone enables rapid and assured deployment of AI solutions using our innovative, developer-friendly platform. Headquartered in New York, we have successfully secured $138 million in funding from top-tier investors including Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital.About the Role/Team:We are in search of a seasoned product manager to spearhead the adoption of our vector database by creating cutting-edge retrieval capabilities. In this role, you will design next-gen retrieval and relevance solutions utilizing Pinecone’s vector database, significantly enhancing quality for high-scale clients engaged in AI search, agents, and RAG workflows. This position is ideal for a proactive and technically proficient product manager who can seamlessly connect advanced ML research with current customer requirements.Responsibilities:Establish strategic priorities and a roadmap for advanced retrieval functionalities built on Pinecone’s vector database.Engage with customers and stakeholders to thoroughly comprehend their needs and translate them into actionable product requirement documents.Collaborate closely with engineering and research teams to convert strategic objectives into executable product initiatives.Estimate timelines and relay product strategies and deliverables to company leadership.

Join Equinox as a Personal Training Manager in the vibrant heart of New York City. As a leader within our fitness community, you will inspire and motivate our team of personal trainers, ensuring they provide exceptional service and training to our diverse clientele. Your role will involve developing training programs that align with our brand’s philosophy, driving member engagement, and fostering a culture of wellness and fitness excellence.

Join our dynamic team at Insomnia Cookies as a Store Manager in Training (MIT) in the vibrant city of New York City. We're on the lookout for enthusiastic individuals with a passion for hospitality who are eager to grow their careers with a nationally recognized, fast-growing company!

About Glean:Founded in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to swiftly locate, organize, and disseminate information across their teams. By seamlessly integrating with platforms such as Google Drive, Slack, and Microsoft Teams, Glean guarantees that employees can access vital knowledge precisely when needed, thereby enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, enabling teams to capitalize on their collective intelligence more effectively.Glean emerged from the vision of Founder & CEO Arvind Jain, who recognized the struggles employees face in navigating and comprehending information in the workplace. Witnessing the detrimental effects of fragmented knowledge and an abundance of SaaS tools on productivity, he endeavored to create a transformative solution—an AI-powered enterprise search platform that facilitates quick and intuitive access to essential information. Since its inception, Glean has advanced into the preeminent Work AI platform, merging enterprise-grade search, an AI assistant, and robust application- and agent-building functionalities to radically redefine the way employees operate.About the Role:Glean is at the forefront of shaping the future of work—where each enterprise becomes AI-native. As a Forward Deployed Product Manager, you will lead the charge in this evolution, taking ownership of the comprehensive success of our most strategic customers' AI initiatives.This role is tailored for innovators who excel at the nexus of strategy, technology, and customer impact. You will manage a portfolio of customers, spearheading discovery efforts to unveil transformative use cases, ensuring that our clients maximize the value of their AI investments.

About Glean:Established in 2019, Glean is a cutting-edge AI-driven knowledge management platform that empowers organizations to swiftly locate, organize, and share information within their teams. By integrating seamlessly with popular tools such as Google Drive, Slack, and Microsoft Teams, Glean ensures that employees access the right knowledge at the right moment, enhancing productivity and collaboration. Our advanced AI technology streamlines knowledge discovery, enabling teams to harness their collective intelligence more effectively.Glean emerged from the visionary insights of Founder & CEO Arvind Jain, who recognized the difficulties employees encounter when searching for and understanding workplace information. Witnessing the challenges posed by fragmented knowledge and diverse SaaS tools, he aimed to create a superior solution—an AI-powered enterprise search platform designed to facilitate intuitive information access. Today, Glean stands as a leader in Work AI, integrating enterprise-grade search, an AI assistant, and robust application-building capabilities to fundamentally transform how employees operate. About the Role: We are looking for a Delivery Excellence Manager (DEM) to spearhead successful implementations and foster long-term customer relationships, ensuring our clients achieve exceptional success. The DEM will oversee the efficient technical deployment, provide proactive strategic guidance, and collaborate to develop and execute joint success plans. The role requires close collaboration with Account Executives, AI Outcomes Managers, Solution Architects, Support, and R&D teams on scoped engagements. Key Responsibilities:Facilitate real business outcomes for our customers through effective AI integration...

About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to efficiently locate, organize, and disseminate information across their teams. By seamlessly integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures that employees can access critical knowledge precisely when they need it, enhancing productivity and collaboration. Our state-of-the-art AI technology simplifies knowledge discovery, enabling teams to utilize their collective intelligence more effectively.Glean was founded by Arvind Jain, who recognized the challenges faced by employees in navigating fragmented knowledge and an overwhelming array of SaaS tools. With a vision to enhance productivity, he developed an AI-powered enterprise search platform that allows users to quickly and intuitively access essential information. Glean has since evolved into a leading Work AI platform, integrating enterprise-grade search, an AI assistant, and robust application and agent-building capabilities to redefine workplace efficiency.About the Role:Glean is on the hunt for a dynamic leader to head our AI Outcomes Manager (AIOM) team. The AIOMs play a crucial role in ensuring that our customers' end-users successfully adopt and extract meaningful, measurable value from Glean’s AI solutions. The team engages in various activities, including end-user training enablement, prompt and agent advisory/building, and value realization. Ultimately, the AIOMs are tasked with maximizing end-user engagement across our product suite.You will:Oversee the employee lifecycle for a team of AI Outcomes Managers, focusing on high-impact customer enablement, platform advisory/building, and business value realization with Glean’s offerings.Create a comprehensive set of Glean prescriptive materials and training resources to enhance user experience and engagement.

The City of New York is seeking a passionate and skilled Training Coordinator to join our team. In this pivotal role, you will be responsible for developing, coordinating, and implementing training programs that enhance the skills and knowledge of our staff. You will collaborate with various departments to identify training needs and deliver engaging learning experiences that drive organizational success.

Join Anthropic as a Research Engineer specializing in Search and Knowledge Post-Training. This role offers a unique opportunity to contribute to cutting-edge AI research and development, while collaborating with a talented team in a remote-friendly setting. You will be responsible for enhancing our search capabilities and knowledge management systems, ensuring high-quality outputs that align with our mission to make AI systems more interpretable and user-friendly.

At Veeva Systems, we are dedicated to transforming the life sciences sector by delivering innovative cloud solutions that expedite the process of getting therapies to patients. Recognized as one of the fastest-growing SaaS enterprises, we achieved over $3 billion in revenue last year, with significant growth opportunities on the horizon. Our core values guide every decision we make: Doing the Right Thing, ensuring Customer Success, promoting Employee Success, and acting with Speed. In 2021, we made history by becoming a public benefit corporation, committed to balancing the priorities of our customers, employees, society, and investors. As a Work Anywhere organization, we empower our employees to choose whether to work from home or in the office, fostering an environment where everyone can excel. Join us in revolutionizing the life sciences industry and making a lasting impact on our customers, employees, and communities.The Role We are seeking a visionary leader to fill the position of Director of Study Training Strategy at Veeva. In this pivotal role, you will spearhead initiatives to expand our customer base within the clinical training domain, particularly focusing on our Veeva Study Training application. The ideal candidate will possess a profound understanding of the global life sciences industry coupled with extensive expertise in online learning methodologies. Your responsibilities will include providing thought leadership to develop tailored solutions for clients, nurturing relationships with key partners, and ensuring customer success. You will be instrumental in shaping market messaging in the U.S. for Veeva Study Training, overseeing customer interactions, and driving both adoption and the long-term strategic vision of our solutions, solidifying Veeva’s status as a leader in clinical training.

Stepful offers online, instructor-led healthcare training programs designed to help people from all backgrounds start careers in allied health. The company partners with major healthcare organizations to address the national shortage of healthcare professionals. Graduates from Stepful, including Medical Assistants, Pharmacy Technicians, and Nurses, have joined employers such as CVS, NY-Presbyterian, HCA, Providence, and Walgreens. Supported by Y Combinator, Reach Capital, and AlleyCorp, Stepful recently raised $31.5M in Series B funding led by Oak HC/FT. TIME named Stepful the #1 EdTech company in the U.S. for 2025. The mission focuses on expanding access to quality healthcare and opening doors to healthcare careers for those who need it most. Core values Care First: Support students in every way possible to help them succeed. Learn Quickly: Test ideas, analyze results, and adapt. Build Together: Collaborate to achieve shared goals. Own It: Take initiative and pride in the work. Role overview The Operations Manager leads strategic projects aimed at improving the student experience and manages a growing team dedicated to student support. This position is responsible for designing and implementing processes and systems that help scale Stepful’s operations, ensuring a high-quality learning environment as new programs launch. The Operations Manager reports to the Group Manager of Operations. Location This role is based in New York City.

About OpusAt Opus, we are revolutionizing training for frontline teams by creating the first platform tailored specifically for them. Our users span across various demographics, speaking multiple languages, and often working away from traditional desk environments. Our team, a mix of seasoned professionals from the service industry and tech innovators, is dedicated to developing user-friendly technology that empowers deskless workers to find rewarding jobs.Discover how we address our customers' challenges here. Our ProgressPartnering with top brands in the hospitality industry and beyondAchieving tens of millions in revenue to dateFacilitating training for renowned companies such as Blaze Pizza, Smashburger, and José Andrés GroupSupporting over 10,000 training sessions daily in more than 50 languages‍ Our Engineering TeamWe maintain a compact and highly efficient engineering team. Each engineer contributes significantly, and many of us have collaborated for nearly a decade, fostering a culture of deep collaboration, craftsmanship, and enjoyment in our work. Work EnvironmentAs a hybrid organization headquartered in New York City, Opus offers flexibility, with team members working both remotely and in the office to foster connections.

About AirOpsAt AirOps, we are pioneering the future of content engineering tailored for the AI era. As the first comprehensive platform in this space, we empower brands to enhance their visibility in an increasingly AI-driven discovery landscape. With an impressive 5x revenue growth over the past year, we've partnered with innovative companies like Ramp, Chime, Carta, and Rippling to transform content quality into a sustainable competitive edge.Our platform supports marketers in navigating the evolving terrain of content creation, focusing on high-impact opportunities and generating authentic, on-brand content that resonates with both AI and human audiences. Supported by leading venture capital firms such as Greylock, Unusual Ventures, Wing VC, and Founder Collective, AirOps is committed to developing intelligent systems that will shape the next generation of marketing leadership. Our headquarters are located in San Francisco, New York, and Montevideo.About the RoleWe are seeking a seasoned customer enablement leader to spearhead and expand our Content Engineer certification program. In this role, you will facilitate live cohort sessions designed to elevate marketing professionals from basic users to skilled Content Engineers—individuals who conceptualize in systems, construct intelligent workflows, and generate compounding value through automation rather than relying on manual AI interactions.This position transcends traditional platform training; you will be instrumental in redefining how marketing teams engage with content in the AI landscape. You will craft an evolving curriculum that spans foundational to advanced tracks, conduct dynamic 90-minute sessions, and create impactful learning experiences that drive promotions, salary increases, and significant team transformations.Your influence will extend beyond the classroom—insights gained from participants will inform product development, and your feedback will serve as a vital link between customer learning and our engineering roadmap.What You'll OwnLive Cohort Facilitation: Conduct interactive two-week cohort sessions across various skill levels, from Foundations to Advanced, where participants create workflows in real-time. You will also manage both public cohorts and private enterprise training for teams of 20 or more.Curriculum Development: Continuously innovate educational content across three certification tracks, developing session materials, practical exercises, homework assignments, and comprehensive takeaway documents tailored to learners' needs.Hands-On Workflow Building: Guide participants in constructing workflows that address their unique challenges, enhancing their skills through practical application.

Role Overview As Customer Success Enablement Manager at disco in New York City, the focus is on strengthening the performance of Customer Success teams and improving coordination with Sales and other customer-facing groups. This role involves analyzing current processes, building and delivering training programs, and providing resources and tools that help teams reach their goals and deliver excellent customer service. Main Responsibilities Business Planning: Work closely with Customer Success and Sales leadership, as well as cross-functional partners, to develop comprehensive business plans. Strategic Initiatives: Represent Customer Success and Sales in strategic projects, managing each stage from identification through implementation. Business Process Improvement: Identify and lead opportunities to improve workflows, streamline operations, and encourage collaboration across departments such as Sales, Marketing, Product, and IT to support revenue growth and customer satisfaction. Data Analysis: Use metrics and data to shape enablement strategies and build Customer Success playbooks. Tailored Enablement: Align enablement efforts with the specific goals of Customer Success and Sales, supporting ongoing growth across the organization. Onboarding: Oversee onboarding for new hires, ensuring they have the necessary knowledge and resources, and create relevant training materials. Change Management: Lead the rollout of new enablement programs, processes, and technologies, and continually assess and refine these initiatives. Communication Strategies: Create and implement communication plans to explain the benefits and reasoning behind enablement changes to adult learners in different business units. New Product Introduction: Support the rollout of new products, making sure Customer Success and Sales teams can integrate new offerings smoothly. Trusted Advisor: Build strong, reliable relationships with Sales and other customer-facing teams.

Join Stepful as a Senior Product Manager and play a pivotal role in enhancing our innovative, AI-driven healthcare training platform. You will design exceptional product experiences to guide our students from enrollment to job placement, ensuring they achieve their career aspirations. Your responsibilities will encompass optimizing our proprietary learning solutions, streamlining instructor efficiency, and developing new products from inception to launch, all with a focus on user satisfaction and measurable impact.

About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to swiftly find, organize, and share information across their teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean guarantees that employees have access to the right knowledge at the right time, enhancing productivity and collaboration. Our advanced AI technology streamlines knowledge discovery, enabling teams to effectively leverage their collective intelligence.Glean was founded by CEO Arvind Jain, who has a profound understanding of the challenges employees face in locating and comprehending information at work. Witnessing firsthand how fragmented knowledge and an array of SaaS tools hindered productivity, he set out to create a superior AI-enhanced enterprise search platform that allows individuals to access the information they need quickly and intuitively. Today, Glean stands as a leading Work AI platform, merging enterprise-grade search capabilities, an AI assistant, and robust application and agent-building functionalities to fundamentally transform employee workflows. About the Role: As a key member of our Forward Deployed Engineering Team, you will collaborate directly with our clients to design transformative AI solutions that meet their most pressing business needs. Working alongside our Go-to-Market, Product, and Engineering teams, you will combine your technical expertise, understanding of enterprise AI systems, and client-facing skills to develop and implement production platforms that deliver measurable business outcomes. You will oversee the entire engagement process—ranging from initial discovery and technical planning to solution architecture, development, and production launch.

Stepful is seeking a dynamic Engineering Manager to lead our innovative team in transforming allied healthcare training. In this role, you will spearhead the development of affordable, online, instructor-led, and AI-enhanced educational programs that empower learners, particularly from underserved communities, to pursue rewarding careers in healthcare. You will collaborate with healthcare institutions to forge talent pipelines and tackle the pressing shortage of allied health professionals. Our graduates, including Medical Assistants and Pharmacy Technicians, have secured positions with prestigious employers like CVS and NY-Presbyterian. Join us in our mission to unlock the potential of the global workforce and improve healthcare access for all.