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Experience Level
Entry Level
Qualifications
Qualifications: Ideal candidates should possess strong interpersonal communication skills, a passion for helping others, and an ability to work collaboratively within a team. Previous experience in client relations or a similar role in the mental health field is desirable. A Bachelor's Degree in Psychology, Social Work, or a related field is preferred.
About the job
Join Our Team at Thriving Center of Psychology: At Thriving Center of Psychology, we are dedicated to delivering outstanding mental health services that are specifically tailored to meet the individual needs of our clients. Our innovative approach to mental health care combines the latest research with empathetic, personalized therapy. We are eager to expand our team with enthusiastic individuals who are committed to positively impacting the lives of those seeking psychological support.
Position Summary: As a Client Engagement Specialist, you will be instrumental in the initial engagement and intake process for new clients. Your responsibilities will include managing incoming leads from diverse sources, comprehensively understanding client needs, matching them with the most suitable therapist, and ensuring a seamless transition to our support staff as clients embark on their therapeutic journey.
About Thriving Center of Psychology
At Thriving Center of Psychology, we pride ourselves on our commitment to providing exceptional mental health services that are personalized to the unique needs of each client. Our practice is recognized for its innovative approach that integrates cutting-edge research with compassionate therapy.
Join Our Team at Thriving Center of Psychology: At Thriving Center of Psychology, we are dedicated to delivering outstanding mental health services that are specifically tailored to meet the individual needs of our clients. Our innovative approach to mental health care combines the latest research with empathetic, personalized therapy. We are eager to expand…
Full-time|On-site|New York, New York, United States
Join a leading software development and IT consulting firm that excels in providing comprehensive solutions to clients worldwide across various sectors. Based in New York City, our client is at the forefront of delivering superior digital products by harnessing advanced technologies including AI, IoT, and cloud services.With a presence in over 20 offices and a workforce of 3,000 skilled professionals across Europe, Central Asia, Georgia, and Latin America, they are recognized for their commitment to excellence. They maintain dedicated business development offices in key markets such as the USA, UK, and EU (Vienna and Berlin), ensuring close collaboration with a diverse clientele ranging from startups to established industry leaders, delivering tailored products that elevate their business success.Services offered: Software Development, Quality Assurance and Test Automation, AI and Machine Learning, DevOps, Big Data, Business Intelligence, Cybersecurity, UI/UX Design, and Design Thinking.Industries served: EdTech, HealthTech, FinTech, Real Estate, Logistics, Transportation, Marketing, and AdTech.For over two decades, they have been recognized as a top choice for talent, partners, and clients alike, receiving accolades from Deloitte, Global Outsourcing 100, 5000, and Financial Times, marking them as one of the fastest-growing premier technology firms. Partnerships with giants like Amazon, Google, Microsoft, Salesforce, and MongoDB provide their engineers access to the latest technologies and certifications.Position Overview:We are in search of an accomplished Client Partner to oversee and expand our existing client portfolio in the East Coast market of the USA.Your primary responsibility will be to manage a diverse portfolio of clients across various industries and stages of growth, ensuring client satisfaction while nurturing long-term relationships with key stakeholders.As a Client Partner, you will play an essential role in retaining and growing existing accounts while enhancing our offerings and positioning in the market.
Full-time|On-site|New York, New York, United States
Join PitchBook Data as the East Coast Commercial Manager, where you will lead our commercial efforts across the East Coast. In this pivotal role, you will drive sales strategies, enhance client engagement, and ensure that our teams deliver exceptional service to our clients. Your leadership will be crucial in identifying market opportunities and developing relationships that foster growth and success.
Join Kira as a Regional Sales Director for the East Coast, where you will lead our sales initiatives, drive revenue growth, and build lasting relationships with clients. In this pivotal role, you will be responsible for developing strategic sales plans, managing key accounts, and leading a dynamic sales team to exceed targets.
About VoriVori is an innovative retail technology company reshaping the operations of independent grocers. Our integrated platform delivers cutting-edge point-of-sale solutions, AI-enhanced inventory management, seamless payment processing, and efficient digital ordering—tailored specifically for local retailers. Supported by top-tier investors and already in use at successful stores across the USA, we are constructing the retail infrastructure of the future for the $1 trillion grocery industry.The RoleWe are seeking a Vice President of Sales for the East Coast to spearhead our growth in key markets, ranging from New York City to Atlanta, Boston, Philadelphia, and beyond. Initially, you will serve as a senior individual contributor, analyzing the market, fine-tuning our sales playbook, and securing significant contracts in high-value regions. Within 1–2 quarters, you will recruit and lead a team of Account Executives to broaden Vori's presence city by city, unlocking the next stage of regional expansion.This position is ideal for a seasoned professional who excels at closing deals and building teams—someone who thrives in dynamic environments and knows how to establish trust within both local and multi-location accounts.What You’ll DoGo-to-Market LeadershipOwn the revenue targets and expansion strategy for major East Coast metros.Develop and implement data-driven market entry strategies informed by local insights and urgency.Collaborate with marketing and product teams to customize messaging, go-to-market materials, and local success stories.Enterprise-Caliber SellingPersonally drive sales initiatives in your initial territory to secure flagship clients.Cultivate strong relationships with grocery operators, independent businesses, and regional networks.Employ a consultative sales approach with family-owned and professionally managed enterprises.Team Formation & ManagementRecruit, onboard, and lead a high-performing team of Account Executives following your initial successes.Mentor your team on territory development, sales processes, and value-based selling.
Join Coast as a Security Engineer, where you'll play a critical role in safeguarding our digital infrastructure and data integrity. You will collaborate with our engineering teams to design and implement security measures, assess risks, and respond to security incidents. Your expertise will help us ensure that our systems are robust and secure against emerging threats.
Are you a dynamic and results-driven sales professional fluent in Mandarin? Join our team at Synear Foods USA LLC as a Sales Manager for the East Coast region. In this pivotal role, you will be responsible for developing strategies to enhance sales growth, building strong relationships with clients, and leading a team to achieve exceptional results. Your expertise and bilingual skills will be instrumental in navigating diverse markets and expanding our customer base.
Join Coast as a Platform Engineer specializing in Security, where you will play a pivotal role in enhancing our security infrastructure. You will collaborate with cross-functional teams to design, implement, and maintain robust security protocols that protect our platforms and data. This position offers the opportunity to work in a dynamic environment, contributing to innovative solutions that drive our business forward.
Full-time|$160K/yr - $180K/yr|On-site|New York, NY
At Coast, we are revolutionizing the U.S. B2B card payments infrastructure, targeting the vast landscape of 500,000 commercial fleets and over 40 million commercial vehicles. Our mission is to modernize the outdated technologies that serve these customers to meet the growing demand for innovative digital experiences and affordable financial services. With the backing of leading fintech and mobility venture funds, we are poised to transform one of the largest sectors in the country. This is an exciting opportunity to join a dynamic and rapidly growing engineering team at Coast. As a DevSecOps Engineer, you will play a pivotal role in shaping our security practices and ensuring the integrity of our platforms. You will have the chance to contribute significantly to foundational decisions and expand your impact as we scale. In this role, you will collaborate with a passionate product team, addressing key security concerns from network security to code scanning and application security reviews. Your expertise will help us create streamlined processes that reduce friction while maintaining high standards of security. This position reports to the Head of Platform and works closely with Product Engineering and the CTO. Our New York City office is located in the vibrant SoHo neighborhood, offering a creative work environment. Team members are typically in the office four days a week.
Full-time|$180K/yr - $230K/yr|On-site|New York, NY
Coast is revolutionizing the U.S. B2B card payments and expense management landscape, specifically targeting the nation's 500,000 commercial fleets and 40 million commercial vehicles. Our innovative platform empowers vehicle fleets with enhanced control, security, and real-time visibility into their expenditures. We initiated our journey by creating a fair and transparent charge card tailored for mobile fleet workers, owners, and managers. Our long-term ambition is to develop a comprehensive and intelligent financial services platform uniquely designed for this sector. Design remains at the forefront of our mission to simplify complex financial workflows, making them intuitive and trustworthy for users in both field and office environments.Founded and guided by Daniel Simon, a co-founder of Bread (breadpayments.com), a prominent payments and credit technology firm that was acquired for over $500 million in 2020, Coast has successfully raised a total of $165 million in funding. Our latest funding event, a $40 million Series B equity round led by ICONIQ Growth, included participation from Thomvest and Synchrony, alongside renowned fintech and mobility venture funds such as Accel, Insight Partners, and Better Tomorrow Ventures, among others.
Full-time|$130K/yr - $150K/yr|On-site|New York City
At Coast, we are revolutionizing the U.S. B2B card payments landscape, targeting the vast network of 500,000 commercial fleets, 40 million commercial vehicles, and countless drivers across the nation. As traditional technologies fall short of modern demands, we are committed to providing innovative digital experiences and transparent financial services. Our mission is to empower our clients with the Coast Fleet and Fuel Card, a state-of-the-art spend management platform designed for transformative growth. About the Role We are seeking a dynamic and empathetic Manager of Customer Success to spearhead our frontline Customer Success Managers (CSMs) while also managing a dedicated portfolio of accounts. This player-coach approach is essential to fostering trust, empathy, and excellence throughout the customer journey. You will be responsible for mentoring, hiring, and developing a team that ensures outstanding onboarding, activation, and retention for all customer segments. What Success Looks Like Consistently deliver exceptional customer value throughout the customer lifecycle. Achieve excellent Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) through proactive health monitoring and effective retention and expansion strategies. Accelerate the onboarding process and fleet activation to ensure customers realize value quickly and consistently. Be an engaged player-coach, managing accounts and demonstrating product knowledge and customer service fluency to elevate team performance through structured coaching. Enhance the expansion pipeline by identifying and nurturing Customer Success Qualified Opportunities (CSQOs) into viable expansion avenues. What You’ll Do Lead & Coach: Oversee and mentor a team of high-performing CSMs, prioritizing call coaching, onboarding execution, fleet activation, and account health. Own Accounts: Maintain a personal portfolio to remain close to the customer experience and exemplify best practices in onboarding, retention, and account expansion. Drive Activation: Ensure your team expedites onboarding processes and enhances customer engagement. Create Value: Guide CSMs in demonstrating customer value throughout the lifecycle, developing account-specific strategies linked to clear use cases. Maximize Expansion: Assist CSMs in generating CSQOs and establishing a proactive expansion pipeline. Upskill the Team: Implement a systematic 1:1 coaching and enablement framework to elevate onboarding, account health, and overall team performance. Build Systems Excellence: Promote operational rigor and data proficiency across Salesforce, Sigma, Outreach, and other tools.
Full-time|$170K/yr - $215K/yr|Remote|New York, New York, United States; Remote
As the Director of Client Engagement at Code and Theory, you will spearhead the management of key relationships and account strategies for a prominent enterprise platform partner. This role involves overseeing a portfolio of collaboratively developed, market-ready solutions. You will serve as the primary point of contact for partner stakeholders, fostering trust, aligning objectives, and guaranteeing an exceptional experience while collaborating closely with the Program Director, who manages end-to-end execution.This position transcends individual client accounts; your focus will be on navigating a multifaceted partner relationship and stakeholder ecosystem that drives solution development, packaging, activation, and value realization. You should be adept at maneuvering through a large enterprise setup, working alongside sales and go-to-market teams, and facilitating complex discussions concerning timelines, dependencies, and trade-offs.
Role overview amperos is seeking a Senior RCM Specialist for New Client Engagements based in NYC. This role centers on revenue cycle management, with a particular emphasis on supporting new clients as they join the company. The position requires close collaboration with clients to understand their unique needs and help shape solutions that align with their financial objectives. What you will do Onboard new clients and guide them through the initial steps of revenue cycle management Assess client requirements and review their existing workflows Design and implement strategies to improve financial performance for each client
Full-time|$150K/yr - $180K/yr|On-site|New York, NY
Coast is revolutionizing the U.S. B2B card payment ecosystem, specifically targeting the vast landscape of 500,000 commercial fleets and 40 million commercial vehicles, alongside countless commercial drivers. The outdated technologies currently serving these customers are no longer sufficient, as fleet businesses increasingly seek modern digital experiences and transparent financial service solutions. Our mission at Coast is to deliver innovative solutions at an unprecedented scale, beginning with the Coast Fuel Card and an advanced spend management platform. What does Product Marketing entail at Coast? Our dynamic marketing team of 12 operates through a lens of strategic experimentation: we rapidly test, learn swiftly, and amplify successful strategies across various channels. We prioritize impactful positioning, clear messaging, and aspire to build a generational brand that resonates deeply with finance and operations leaders. Product Marketing at Coast serves as the bridge connecting our customers, our products, and our growth strategies. We work closely with Product, Sales, Customer Success, and the broader Marketing team to effectively position and launch products, while driving adoption, expansion, and customer retention throughout the entire lifecycle. About the Position We are in search of a Senior Product Marketing Manager to spearhead marketing efforts for all new offerings at Coast. This role begins with our spend management solution, designed specifically for fleet businesses. Your mission will be to elevate this product from a key driver of Coast's growth to a dominant player in our business portfolio. Following this product launch, numerous additional offerings will be introduced this year, demanding your strategic leadership. This role is ideal for a full-stack Product Marketing Manager eager to build from the foundation up. You will become the subject matter expert in understanding our customers, the market landscape, and the intricacies of our product. You will define our messaging around spend management, develop packaging and sales strategies, and foster adoption and expansion throughout our customer base. You will have significant ownership in an environment where you will continuously develop the playbook as we progress. Key Responsibilities Craft positioning and messaging that clearly articulates Coast's competitive advantages, and disseminate this across all communication channels, including our website, product communications, sales materials, integrated marketing campaigns, and customer lifecycle communications. Lead cross-functional product launches from inception to execution, collaborating closely with Product and Sales to shape the roadmap, develop the narrative, and ensure internal alignment for our overarching go-to-market strategy. Design cross-sell and lifecycle journeys for your products (onboarding, activation, engagement, expansion), leveraging customer insights, product metrics, and performance data to enhance adoption and drive growth.
About UsAt Office Hours, we are a leading on-demand expert network that connects top-tier organizations with trusted experts across various fields of knowledge. Our experts benefit from monetizing their expertise through advisory roles, projects, and AI model training. We take care of the complex processes behind the scenes—such as screening, compliance, scheduling, and payment—allowing knowledge sharing to focus on delivering impactful insights.As a rapidly growing and profitable company, we are expanding our expert network and launching innovative products and offices, with our headquarters in San Francisco and additional locations in Brooklyn and Bangalore. Our clientele includes some of the fastest-growing names in digital health, technology, investment, consulting, and AI Labs, all supported by leading marketplace investors and operators from companies like DoorDash, Airbnb, and Affirm.Our VisionWe believe that human knowledge is the world’s most valuable asset. Despite our interconnectedness, much of this knowledge remains untapped and underutilized. Our mission is to make human knowledge easily accessible and scalable by crafting tools for the knowledge economy of the future.Role OverviewAs a Client Solutions Associate, you will be at the forefront of connecting our clients with the right experts. You will play a crucial role in expanding our network and enhancing our impact by facilitating qualitative interviews between clients and subject matter experts.This dynamic role demands a proactive approach and adaptability, with each day presenting new challenges. Strong client communication skills are essential as you work to refine processes that improve our service quality. Collaborating closely with our product and engineering teams, you will help translate client feedback into actionable product enhancements.We seek individuals who are eager to embrace the challenges and rewards of business growth while fostering a loyal user base.Key ResponsibilitiesAs a Client Solutions Associate, you can expect to engage in the following:Client-Expert Connections: Identify and match experts to clients for research interviews, maintaining ongoing communication to ensure successful connections and high client satisfaction.Project Management: Oversee your clients' research projects, ensuring they meet deadlines and quality standards.
Full-time|$150K/yr - $170K/yr|Remote|New York, New York, United States; Remote
As the Director of Client Engagement at Code and Theory, you will be the key contact for one to two of our most essential client relationships. You will manage daily client interactions and oversee account strategies to ensure outstanding delivery, robust partnerships, and measurable business outcomes. Your expertise in building trust, aligning teams, and executing effectively will establish you as a pivotal strategic ally to our clients.Key Responsibilities:Develop and maintain daily client relationships, ensuring satisfaction and fostering long-term partnerships.Act as the primary link between clients and internal teams, ensuring seamless communication and alignment on project objectives.Collaborate with strategy, design, technology, and production teams to deliver solutions that fulfill client needs and drive business success.Contribute to overall account health through quarterly and annual planning.Convert client business objectives into actionable agency strategies.Promptly address and resolve client issues, ensuring a smooth client journey.Work alongside your production lead to manage scopes, budgets, and cross-functional teams, ensuring efficient and profitable project delivery.Support account growth by identifying opportunities to expand client relationships into new service areas.Proactively anticipate and tackle client challenges with clarity, urgency, and sound judgment.Ensure that all deliverables meet client quality standards and deadlines.Maintain a comprehensive understanding of clients' business needs and industry trends to provide proactive advice and solutions.
About UsAt Office Hours, we are revolutionizing the way organizations connect with industry experts. Our on-demand expert network empowers professionals to earn by sharing their invaluable knowledge through advisory roles, project engagements, and AI model training. We simplify the process, handling all aspects like screening, compliance, scheduling, and payments, so our experts can focus on delivering impactful insights.As a rapidly growing and profitable company, we’re expanding our expert network, introducing new offices and products. With headquarters in San Francisco and additional locations in Brooklyn and Bangalore, we proudly serve a diverse clientele including leading digital health firms, tech innovators, institutional investment groups, consulting agencies, and AI laboratories. Our growth is supported by top marketplace investors and operators from well-known companies including DoorDash, Airbnb, and Affirm.Our PhilosophyWe believe that human knowledge is the most valuable asset in the world. Despite our interconnectedness, much of this knowledge remains untapped and inaccessible. Our vision is to democratize knowledge sharing, making it easily accessible and scalable through innovative tools designed for the modern knowledge economy.Role OverviewAs a Client Solutions Manager, you will take charge of a diverse portfolio of enterprise clients, driving their growth and success. You will develop and implement tailored account acquisition and expansion strategies while mentoring a high-performing team. Your clientele will include some of the top investment firms in the region.This dynamic, client-focused role emphasizes portfolio growth and team leadership. You will dedicate your time to strategizing growth initiatives, executing impactful projects, and nurturing top talent. As a key contact for our clients, you will collaborate closely with our product and engineering teams to translate client insights into actionable product enhancements.We seek candidates with a proven track record in managing client-facing teams within enterprise business development or customer success. If you thrive on challenges and are passionate about growing client portfolios and developing exceptional teams, we want you to join us.
Join the City of New York as an Engagement Specialist, where you will play a pivotal role in fostering community relationships and enhancing civic engagement. In this dynamic position, you will work closely with various stakeholders to develop and implement strategies that encourage participation in city initiatives. Your expertise in communication and outreach will be crucial in ensuring that the voices of our communities are heard and valued.
Full-time|$105K/yr - $105K/yr|On-site|New York, New York, United States
At Code and Theory, we excel in blending creativity with technology to empower brands through seamless execution and transformative solutions. Our culture fosters innovation, enabling our teams to turn visionary ideas into impactful results, crafting memorable experiences for our clients and their audiences.ROLE OVERVIEWAs an Associate Director on our Client Engagement team, you will be integral in supporting various client accounts. Your contributions will ensure that internal teams deliver outstanding work, while you provide exceptional client service and aid in the daily operations that keep projects on course.Your collaboration with the senior client engagement lead will be essential in nurturing client relationships, identifying business needs, crafting presentations and proposals, and monitoring project advancements. This position is ideal for a curious, proactive, and organized individual eager to develop into a trusted partner for our clients.Understanding your clients deeply—sometimes better than they understand themselves—is crucial. You will act as a liaison between leadership and the wider agency, translating client needs into agency objectives. You'll work alongside your client engagement lead to create an environment conducive to excellent work by fostering strong relationships within the agency and with clients, ensuring the right talent is engaged at the right moments.While deep industry expertise is not required, a genuine interest in digital transformation and a proactive attitude are essential as you grow within our creative, technology-driven environment.
Full-time|On-site|New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States
As a Senior Product Manager of Client Engagement at Headway, you will play a pivotal role in shaping our product strategy and enhancing the overall client experience. You will collaborate closely with cross-functional teams, driving product initiatives that align with our business goals. Your expertise will be crucial in identifying client needs and translating them into actionable product features.
Join Our Team at Thriving Center of Psychology: At Thriving Center of Psychology, we are dedicated to delivering outstanding mental health services that are specifically tailored to meet the individual needs of our clients. Our innovative approach to mental health care combines the latest research with empathetic, personalized therapy. We are eager to expand…
Full-time|On-site|New York, New York, United States
Join a leading software development and IT consulting firm that excels in providing comprehensive solutions to clients worldwide across various sectors. Based in New York City, our client is at the forefront of delivering superior digital products by harnessing advanced technologies including AI, IoT, and cloud services.With a presence in over 20 offices and a workforce of 3,000 skilled professionals across Europe, Central Asia, Georgia, and Latin America, they are recognized for their commitment to excellence. They maintain dedicated business development offices in key markets such as the USA, UK, and EU (Vienna and Berlin), ensuring close collaboration with a diverse clientele ranging from startups to established industry leaders, delivering tailored products that elevate their business success.Services offered: Software Development, Quality Assurance and Test Automation, AI and Machine Learning, DevOps, Big Data, Business Intelligence, Cybersecurity, UI/UX Design, and Design Thinking.Industries served: EdTech, HealthTech, FinTech, Real Estate, Logistics, Transportation, Marketing, and AdTech.For over two decades, they have been recognized as a top choice for talent, partners, and clients alike, receiving accolades from Deloitte, Global Outsourcing 100, 5000, and Financial Times, marking them as one of the fastest-growing premier technology firms. Partnerships with giants like Amazon, Google, Microsoft, Salesforce, and MongoDB provide their engineers access to the latest technologies and certifications.Position Overview:We are in search of an accomplished Client Partner to oversee and expand our existing client portfolio in the East Coast market of the USA.Your primary responsibility will be to manage a diverse portfolio of clients across various industries and stages of growth, ensuring client satisfaction while nurturing long-term relationships with key stakeholders.As a Client Partner, you will play an essential role in retaining and growing existing accounts while enhancing our offerings and positioning in the market.
Full-time|On-site|New York, New York, United States
Join PitchBook Data as the East Coast Commercial Manager, where you will lead our commercial efforts across the East Coast. In this pivotal role, you will drive sales strategies, enhance client engagement, and ensure that our teams deliver exceptional service to our clients. Your leadership will be crucial in identifying market opportunities and developing relationships that foster growth and success.
Join Kira as a Regional Sales Director for the East Coast, where you will lead our sales initiatives, drive revenue growth, and build lasting relationships with clients. In this pivotal role, you will be responsible for developing strategic sales plans, managing key accounts, and leading a dynamic sales team to exceed targets.
About VoriVori is an innovative retail technology company reshaping the operations of independent grocers. Our integrated platform delivers cutting-edge point-of-sale solutions, AI-enhanced inventory management, seamless payment processing, and efficient digital ordering—tailored specifically for local retailers. Supported by top-tier investors and already in use at successful stores across the USA, we are constructing the retail infrastructure of the future for the $1 trillion grocery industry.The RoleWe are seeking a Vice President of Sales for the East Coast to spearhead our growth in key markets, ranging from New York City to Atlanta, Boston, Philadelphia, and beyond. Initially, you will serve as a senior individual contributor, analyzing the market, fine-tuning our sales playbook, and securing significant contracts in high-value regions. Within 1–2 quarters, you will recruit and lead a team of Account Executives to broaden Vori's presence city by city, unlocking the next stage of regional expansion.This position is ideal for a seasoned professional who excels at closing deals and building teams—someone who thrives in dynamic environments and knows how to establish trust within both local and multi-location accounts.What You’ll DoGo-to-Market LeadershipOwn the revenue targets and expansion strategy for major East Coast metros.Develop and implement data-driven market entry strategies informed by local insights and urgency.Collaborate with marketing and product teams to customize messaging, go-to-market materials, and local success stories.Enterprise-Caliber SellingPersonally drive sales initiatives in your initial territory to secure flagship clients.Cultivate strong relationships with grocery operators, independent businesses, and regional networks.Employ a consultative sales approach with family-owned and professionally managed enterprises.Team Formation & ManagementRecruit, onboard, and lead a high-performing team of Account Executives following your initial successes.Mentor your team on territory development, sales processes, and value-based selling.
Join Coast as a Security Engineer, where you'll play a critical role in safeguarding our digital infrastructure and data integrity. You will collaborate with our engineering teams to design and implement security measures, assess risks, and respond to security incidents. Your expertise will help us ensure that our systems are robust and secure against emerging threats.
Are you a dynamic and results-driven sales professional fluent in Mandarin? Join our team at Synear Foods USA LLC as a Sales Manager for the East Coast region. In this pivotal role, you will be responsible for developing strategies to enhance sales growth, building strong relationships with clients, and leading a team to achieve exceptional results. Your expertise and bilingual skills will be instrumental in navigating diverse markets and expanding our customer base.
Join Coast as a Platform Engineer specializing in Security, where you will play a pivotal role in enhancing our security infrastructure. You will collaborate with cross-functional teams to design, implement, and maintain robust security protocols that protect our platforms and data. This position offers the opportunity to work in a dynamic environment, contributing to innovative solutions that drive our business forward.
Full-time|$160K/yr - $180K/yr|On-site|New York, NY
At Coast, we are revolutionizing the U.S. B2B card payments infrastructure, targeting the vast landscape of 500,000 commercial fleets and over 40 million commercial vehicles. Our mission is to modernize the outdated technologies that serve these customers to meet the growing demand for innovative digital experiences and affordable financial services. With the backing of leading fintech and mobility venture funds, we are poised to transform one of the largest sectors in the country. This is an exciting opportunity to join a dynamic and rapidly growing engineering team at Coast. As a DevSecOps Engineer, you will play a pivotal role in shaping our security practices and ensuring the integrity of our platforms. You will have the chance to contribute significantly to foundational decisions and expand your impact as we scale. In this role, you will collaborate with a passionate product team, addressing key security concerns from network security to code scanning and application security reviews. Your expertise will help us create streamlined processes that reduce friction while maintaining high standards of security. This position reports to the Head of Platform and works closely with Product Engineering and the CTO. Our New York City office is located in the vibrant SoHo neighborhood, offering a creative work environment. Team members are typically in the office four days a week.
Full-time|$180K/yr - $230K/yr|On-site|New York, NY
Coast is revolutionizing the U.S. B2B card payments and expense management landscape, specifically targeting the nation's 500,000 commercial fleets and 40 million commercial vehicles. Our innovative platform empowers vehicle fleets with enhanced control, security, and real-time visibility into their expenditures. We initiated our journey by creating a fair and transparent charge card tailored for mobile fleet workers, owners, and managers. Our long-term ambition is to develop a comprehensive and intelligent financial services platform uniquely designed for this sector. Design remains at the forefront of our mission to simplify complex financial workflows, making them intuitive and trustworthy for users in both field and office environments.Founded and guided by Daniel Simon, a co-founder of Bread (breadpayments.com), a prominent payments and credit technology firm that was acquired for over $500 million in 2020, Coast has successfully raised a total of $165 million in funding. Our latest funding event, a $40 million Series B equity round led by ICONIQ Growth, included participation from Thomvest and Synchrony, alongside renowned fintech and mobility venture funds such as Accel, Insight Partners, and Better Tomorrow Ventures, among others.
Full-time|$130K/yr - $150K/yr|On-site|New York City
At Coast, we are revolutionizing the U.S. B2B card payments landscape, targeting the vast network of 500,000 commercial fleets, 40 million commercial vehicles, and countless drivers across the nation. As traditional technologies fall short of modern demands, we are committed to providing innovative digital experiences and transparent financial services. Our mission is to empower our clients with the Coast Fleet and Fuel Card, a state-of-the-art spend management platform designed for transformative growth. About the Role We are seeking a dynamic and empathetic Manager of Customer Success to spearhead our frontline Customer Success Managers (CSMs) while also managing a dedicated portfolio of accounts. This player-coach approach is essential to fostering trust, empathy, and excellence throughout the customer journey. You will be responsible for mentoring, hiring, and developing a team that ensures outstanding onboarding, activation, and retention for all customer segments. What Success Looks Like Consistently deliver exceptional customer value throughout the customer lifecycle. Achieve excellent Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) through proactive health monitoring and effective retention and expansion strategies. Accelerate the onboarding process and fleet activation to ensure customers realize value quickly and consistently. Be an engaged player-coach, managing accounts and demonstrating product knowledge and customer service fluency to elevate team performance through structured coaching. Enhance the expansion pipeline by identifying and nurturing Customer Success Qualified Opportunities (CSQOs) into viable expansion avenues. What You’ll Do Lead & Coach: Oversee and mentor a team of high-performing CSMs, prioritizing call coaching, onboarding execution, fleet activation, and account health. Own Accounts: Maintain a personal portfolio to remain close to the customer experience and exemplify best practices in onboarding, retention, and account expansion. Drive Activation: Ensure your team expedites onboarding processes and enhances customer engagement. Create Value: Guide CSMs in demonstrating customer value throughout the lifecycle, developing account-specific strategies linked to clear use cases. Maximize Expansion: Assist CSMs in generating CSQOs and establishing a proactive expansion pipeline. Upskill the Team: Implement a systematic 1:1 coaching and enablement framework to elevate onboarding, account health, and overall team performance. Build Systems Excellence: Promote operational rigor and data proficiency across Salesforce, Sigma, Outreach, and other tools.
Full-time|$170K/yr - $215K/yr|Remote|New York, New York, United States; Remote
As the Director of Client Engagement at Code and Theory, you will spearhead the management of key relationships and account strategies for a prominent enterprise platform partner. This role involves overseeing a portfolio of collaboratively developed, market-ready solutions. You will serve as the primary point of contact for partner stakeholders, fostering trust, aligning objectives, and guaranteeing an exceptional experience while collaborating closely with the Program Director, who manages end-to-end execution.This position transcends individual client accounts; your focus will be on navigating a multifaceted partner relationship and stakeholder ecosystem that drives solution development, packaging, activation, and value realization. You should be adept at maneuvering through a large enterprise setup, working alongside sales and go-to-market teams, and facilitating complex discussions concerning timelines, dependencies, and trade-offs.
Role overview amperos is seeking a Senior RCM Specialist for New Client Engagements based in NYC. This role centers on revenue cycle management, with a particular emphasis on supporting new clients as they join the company. The position requires close collaboration with clients to understand their unique needs and help shape solutions that align with their financial objectives. What you will do Onboard new clients and guide them through the initial steps of revenue cycle management Assess client requirements and review their existing workflows Design and implement strategies to improve financial performance for each client
Full-time|$150K/yr - $180K/yr|On-site|New York, NY
Coast is revolutionizing the U.S. B2B card payment ecosystem, specifically targeting the vast landscape of 500,000 commercial fleets and 40 million commercial vehicles, alongside countless commercial drivers. The outdated technologies currently serving these customers are no longer sufficient, as fleet businesses increasingly seek modern digital experiences and transparent financial service solutions. Our mission at Coast is to deliver innovative solutions at an unprecedented scale, beginning with the Coast Fuel Card and an advanced spend management platform. What does Product Marketing entail at Coast? Our dynamic marketing team of 12 operates through a lens of strategic experimentation: we rapidly test, learn swiftly, and amplify successful strategies across various channels. We prioritize impactful positioning, clear messaging, and aspire to build a generational brand that resonates deeply with finance and operations leaders. Product Marketing at Coast serves as the bridge connecting our customers, our products, and our growth strategies. We work closely with Product, Sales, Customer Success, and the broader Marketing team to effectively position and launch products, while driving adoption, expansion, and customer retention throughout the entire lifecycle. About the Position We are in search of a Senior Product Marketing Manager to spearhead marketing efforts for all new offerings at Coast. This role begins with our spend management solution, designed specifically for fleet businesses. Your mission will be to elevate this product from a key driver of Coast's growth to a dominant player in our business portfolio. Following this product launch, numerous additional offerings will be introduced this year, demanding your strategic leadership. This role is ideal for a full-stack Product Marketing Manager eager to build from the foundation up. You will become the subject matter expert in understanding our customers, the market landscape, and the intricacies of our product. You will define our messaging around spend management, develop packaging and sales strategies, and foster adoption and expansion throughout our customer base. You will have significant ownership in an environment where you will continuously develop the playbook as we progress. Key Responsibilities Craft positioning and messaging that clearly articulates Coast's competitive advantages, and disseminate this across all communication channels, including our website, product communications, sales materials, integrated marketing campaigns, and customer lifecycle communications. Lead cross-functional product launches from inception to execution, collaborating closely with Product and Sales to shape the roadmap, develop the narrative, and ensure internal alignment for our overarching go-to-market strategy. Design cross-sell and lifecycle journeys for your products (onboarding, activation, engagement, expansion), leveraging customer insights, product metrics, and performance data to enhance adoption and drive growth.
About UsAt Office Hours, we are a leading on-demand expert network that connects top-tier organizations with trusted experts across various fields of knowledge. Our experts benefit from monetizing their expertise through advisory roles, projects, and AI model training. We take care of the complex processes behind the scenes—such as screening, compliance, scheduling, and payment—allowing knowledge sharing to focus on delivering impactful insights.As a rapidly growing and profitable company, we are expanding our expert network and launching innovative products and offices, with our headquarters in San Francisco and additional locations in Brooklyn and Bangalore. Our clientele includes some of the fastest-growing names in digital health, technology, investment, consulting, and AI Labs, all supported by leading marketplace investors and operators from companies like DoorDash, Airbnb, and Affirm.Our VisionWe believe that human knowledge is the world’s most valuable asset. Despite our interconnectedness, much of this knowledge remains untapped and underutilized. Our mission is to make human knowledge easily accessible and scalable by crafting tools for the knowledge economy of the future.Role OverviewAs a Client Solutions Associate, you will be at the forefront of connecting our clients with the right experts. You will play a crucial role in expanding our network and enhancing our impact by facilitating qualitative interviews between clients and subject matter experts.This dynamic role demands a proactive approach and adaptability, with each day presenting new challenges. Strong client communication skills are essential as you work to refine processes that improve our service quality. Collaborating closely with our product and engineering teams, you will help translate client feedback into actionable product enhancements.We seek individuals who are eager to embrace the challenges and rewards of business growth while fostering a loyal user base.Key ResponsibilitiesAs a Client Solutions Associate, you can expect to engage in the following:Client-Expert Connections: Identify and match experts to clients for research interviews, maintaining ongoing communication to ensure successful connections and high client satisfaction.Project Management: Oversee your clients' research projects, ensuring they meet deadlines and quality standards.
Full-time|$150K/yr - $170K/yr|Remote|New York, New York, United States; Remote
As the Director of Client Engagement at Code and Theory, you will be the key contact for one to two of our most essential client relationships. You will manage daily client interactions and oversee account strategies to ensure outstanding delivery, robust partnerships, and measurable business outcomes. Your expertise in building trust, aligning teams, and executing effectively will establish you as a pivotal strategic ally to our clients.Key Responsibilities:Develop and maintain daily client relationships, ensuring satisfaction and fostering long-term partnerships.Act as the primary link between clients and internal teams, ensuring seamless communication and alignment on project objectives.Collaborate with strategy, design, technology, and production teams to deliver solutions that fulfill client needs and drive business success.Contribute to overall account health through quarterly and annual planning.Convert client business objectives into actionable agency strategies.Promptly address and resolve client issues, ensuring a smooth client journey.Work alongside your production lead to manage scopes, budgets, and cross-functional teams, ensuring efficient and profitable project delivery.Support account growth by identifying opportunities to expand client relationships into new service areas.Proactively anticipate and tackle client challenges with clarity, urgency, and sound judgment.Ensure that all deliverables meet client quality standards and deadlines.Maintain a comprehensive understanding of clients' business needs and industry trends to provide proactive advice and solutions.
About UsAt Office Hours, we are revolutionizing the way organizations connect with industry experts. Our on-demand expert network empowers professionals to earn by sharing their invaluable knowledge through advisory roles, project engagements, and AI model training. We simplify the process, handling all aspects like screening, compliance, scheduling, and payments, so our experts can focus on delivering impactful insights.As a rapidly growing and profitable company, we’re expanding our expert network, introducing new offices and products. With headquarters in San Francisco and additional locations in Brooklyn and Bangalore, we proudly serve a diverse clientele including leading digital health firms, tech innovators, institutional investment groups, consulting agencies, and AI laboratories. Our growth is supported by top marketplace investors and operators from well-known companies including DoorDash, Airbnb, and Affirm.Our PhilosophyWe believe that human knowledge is the most valuable asset in the world. Despite our interconnectedness, much of this knowledge remains untapped and inaccessible. Our vision is to democratize knowledge sharing, making it easily accessible and scalable through innovative tools designed for the modern knowledge economy.Role OverviewAs a Client Solutions Manager, you will take charge of a diverse portfolio of enterprise clients, driving their growth and success. You will develop and implement tailored account acquisition and expansion strategies while mentoring a high-performing team. Your clientele will include some of the top investment firms in the region.This dynamic, client-focused role emphasizes portfolio growth and team leadership. You will dedicate your time to strategizing growth initiatives, executing impactful projects, and nurturing top talent. As a key contact for our clients, you will collaborate closely with our product and engineering teams to translate client insights into actionable product enhancements.We seek candidates with a proven track record in managing client-facing teams within enterprise business development or customer success. If you thrive on challenges and are passionate about growing client portfolios and developing exceptional teams, we want you to join us.
Join the City of New York as an Engagement Specialist, where you will play a pivotal role in fostering community relationships and enhancing civic engagement. In this dynamic position, you will work closely with various stakeholders to develop and implement strategies that encourage participation in city initiatives. Your expertise in communication and outreach will be crucial in ensuring that the voices of our communities are heard and valued.
Full-time|$105K/yr - $105K/yr|On-site|New York, New York, United States
At Code and Theory, we excel in blending creativity with technology to empower brands through seamless execution and transformative solutions. Our culture fosters innovation, enabling our teams to turn visionary ideas into impactful results, crafting memorable experiences for our clients and their audiences.ROLE OVERVIEWAs an Associate Director on our Client Engagement team, you will be integral in supporting various client accounts. Your contributions will ensure that internal teams deliver outstanding work, while you provide exceptional client service and aid in the daily operations that keep projects on course.Your collaboration with the senior client engagement lead will be essential in nurturing client relationships, identifying business needs, crafting presentations and proposals, and monitoring project advancements. This position is ideal for a curious, proactive, and organized individual eager to develop into a trusted partner for our clients.Understanding your clients deeply—sometimes better than they understand themselves—is crucial. You will act as a liaison between leadership and the wider agency, translating client needs into agency objectives. You'll work alongside your client engagement lead to create an environment conducive to excellent work by fostering strong relationships within the agency and with clients, ensuring the right talent is engaged at the right moments.While deep industry expertise is not required, a genuine interest in digital transformation and a proactive attitude are essential as you grow within our creative, technology-driven environment.
Full-time|On-site|New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States
As a Senior Product Manager of Client Engagement at Headway, you will play a pivotal role in shaping our product strategy and enhancing the overall client experience. You will collaborate closely with cross-functional teams, driving product initiatives that align with our business goals. Your expertise will be crucial in identifying client needs and translating them into actionable product features.
Feb 27, 2026
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