Director of Business Operations at Relayfi | New York, NY

Join Relay, a pioneering digital banking platform designed to empower self-made business owners with essential financial tools and knowledge. We strive to eliminate financial uncertainties by providing clear visibility into cash flow, enabling entrepreneurs to transform their hard work into sustainable success.We are seeking a Director of Business Operations…

At RelayFi, we empower self-made entrepreneurs with an innovative digital banking platform that simplifies financial management. We strive to provide business owners with the clarity, confidence, and control they need over their finances. By replacing uncertainty with tangible insights into cash flow, we help turn financial stress into effective decision-making tools that promote long-term success.As a key member of our Product team, you will shape the future of our small business banking platform. We understand the challenges small business owners face regarding cash flow clarity, and our design and product teams are dedicated to transforming this uncertainty into confidence. Your contributions as a designer will significantly impact how thousands of entrepreneurs make informed financial decisions, from daily banking tasks to leveraging AI-driven insights.We are seeking a talented Senior Product Designer to join our close-knit design team. You will collaborate closely with product managers and engineers from day one, engaging in early discovery processes, providing constructive critiques, and fostering a culture of shared improvement. You will have the autonomy to lead design initiatives while also receiving support from your peers who are committed to excellence. If you enjoy diving into design systems, feel free to check out our design system documentation!In your first year, you could:Revamp permissions and notifications, enabling small business owners to confidently assign financial tasks to their teams.Streamline transaction and fraud workflows, ensuring business owners feel secure without the burden of complexity.Conceive the initial design for AI-powered insights that assist entrepreneurs in forecasting cash flow and making smarter financial choices.Your ResponsibilitiesLead design processes: Engage in comprehensive design processes from discovery and problem definition to prototyping and delivering polished, production-ready designs that create impact.Elevate design quality: Craft elegant, user-friendly interfaces that make banking a delightful experience, not a daunting task. We value meticulous attention to detail in our designs.

Relayfi is a pioneering digital banking platform designed specifically for self-made entrepreneurs, empowering them with the financial tools and knowledge to achieve financial greatness. Our mission is to eliminate financial uncertainty and transform cash flow management from a source of anxiety into a powerful tool for building resilient, successful businesses.We are seeking a dynamic Associate Product Marketing Manager to become a vital part of our rapidly expanding Product Marketing team. In this pivotal role, you will bridge the gap between product development, marketing strategies, and growth initiatives—leading the charge to launch Relayfi’s products and features through strategic storytelling, actionable customer insights, and effective go-to-market strategies.In this role, you will influence how our products are perceived by customers and prospects, converting product value into engaging messaging that drives adoption, engagement, and overall growth. Collaborating closely with teams across Product, Growth, Brand, and Data, you will connect customer needs with market insights and business objectives throughout the customer journey.This opportunity is perfect for an early-career Product Marketing Manager who is enthusiastic about learning, driven by impactful contributions, and passionate about launching fintech products to the market. From initial ideation to product launch, you will assist in developing positioning and messaging strategies, contribute to go-to-market plans, and turn customer and competitive insights into actionable strategies. Your curiosity, creativity, and proactive approach will be essential as you grow your skills and make significant contributions to our fast-paced team.Applicants must be located in the New York City metropolitan area.

RelayFi is an innovative digital banking platform tailored for self-made entrepreneurs, providing them with essential tools and insights to master their financial management. Our goal is to eliminate financial uncertainty and transform cash flow from a source of anxiety into a reliable guide that empowers business owners to achieve sustainable success.We invite a motivated Strategic Operations Manager - Partnerships to join our dynamic team, supporting our Partner Sales division in enabling accounting and bookkeeping professionals to enhance their service offerings for small and medium-sized businesses (SMBs).This is a unique opportunity to significantly influence the development of a groundbreaking Partner Program from inception. You will be instrumental in shaping RelayFi's growth trajectory by establishing and refining a vital function that will scale one of our key growth channels. Serving as a strategic facilitator, you'll collaborate with diverse teams (Partner Sales, Marketing, Product, Data, RevOps, and Engineering) to provide our partners with the enablement, data, and operational tools they need to thrive and expand.If you excel at creating scalable systems, simplifying complex processes, and empowering others with effective tools for success, RelayFi is the perfect fit for you.

The mission of The New York Times is to seek the truth and help people understand the world. Our commitment to independent journalism is at the core of everything we do. With a world-renowned newsroom, we send journalists to report from nearly 160 countries, focusing on delivering exceptional journalism across various platforms, including print, audio, and digital.The New York Times Magazine is seeking a detail-oriented and proactive Operations Manager. In this role, you will provide comprehensive administrative support to the Creative Director and the Director of Photography for the Sunday Magazine while overseeing critical operational responsibilities for the Art and Photography teams. We are looking for a direct communicator who excels in prioritizing tasks and thrives in a fast-paced, high-pressure environment.As an ideal candidate, you possess outstanding organizational and communication skills, are adept at handling complex scheduling and administrative tasks, and can manage essential finance-related processes. You will demonstrate the ability to balance competing demands from senior stakeholders with diplomacy and sound judgment. A successful Operations Manager not only accomplishes tasks but also anticipates needs and devises solutions to enhance the efficiency of the Art and Photography departments.This is an on-site position at our New York City headquarters, reporting to a Senior Operations Manager. It is a full-time, in-person role requiring four days a week in the office.

We are seeking a dynamic and strategic individual to join our team as the Deputy Director of Business Operations. In this pivotal role, you will be responsible for overseeing essential business functions, enhancing operational efficiency, and driving the overall strategic direction of our operations. Your expertise will help us implement innovative solutions that align with our mission to serve the community effectively.

Role overview The Business Operations Lead at Rowspace will work side by side with the founders in New York City. This role sits at the intersection of strategy and execution, shaping company direction while handling a broad mix of projects. The work ranges from building financial models and engaging with customers to addressing gaps on the team. Turning high-level goals into concrete outcomes and collaborating across different functions are central to success here. What you will do Lead strategic initiatives from planning through execution, including go-to-market strategies, pricing models, and market segmentation. Act as an analytical partner to the founders by developing analyses and frameworks that inform major decisions. Collect and synthesize insights from customer feedback, sales pipeline data, and product usage to shape recommendations. Participate in customer-facing activities, such as discovery calls, product demos, onboarding, and quarterly business reviews. Take ownership of cross-functional projects that lack a clear lead, ensuring important work moves forward. Support hiring efforts and help build the Rowspace team as the company grows. Requirements 3–7+ years of relevant experience, such as management consulting, investment banking, private equity, or a high-growth startup, with a focus on solving complex problems. Strong analytical abilities, including experience with financial modeling, market analysis, and pricing strategy. Self-motivated and proactive, able to set priorities and focus on key objectives without close supervision. Clear, effective writing skills, with the ability to communicate complex topics in straightforward memos or presentations. Comfort working in ambiguous situations and shifting quickly between tasks, from competitive analysis to customer meetings to recruiting. Interest in the financial services sector and a desire to deepen industry knowledge.

Join avomind, a leading software development firm based in the heart of New York City, with over 20 global offices and access to a talent pool of more than 3,000 skilled engineers. For nearly two decades, we have been at the forefront of creating cutting-edge software solutions for innovative startups and established enterprises alike.Our unwavering vision is to lead the industry in providing exceptional engineering talent while delivering unparalleled value to our clients. This commitment has earned us accolades from Inc. 5000, Deloitte, Global Outsourcing 100, Stevie, IAOP, and the Financial Times, solidifying our status as one of the fastest-growing technology companies in the U.S.We Are Looking For:We are seeking a dynamic Business Development Director to expand our presence within the venture capital and growth-stage technology ecosystem. This senior-level position is ideal for an individual who excels in consultative, complex sales and is eager to meet defined revenue objectives while empowering the broader team.In this role, you will spearhead new business initiatives through strategic targeting, tailored outreach tactics, and fostering long-term relationships. You will collaborate with a highly skilled delivery team and benefit from robust marketing support, backed by a world-class portfolio.The successful candidate will have a deep understanding of high-growth technology companies and the ability to create deals that align our strengths with their business goals.Your Responsibilities:Build and nurture a high-value sales pipeline, focusing on VC-backed, high-growth tech firms with multi-million dollar revenue objectives.Oversee the complete sales cycle, from lead generation and qualification to proposal crafting, stakeholder alignment, negotiation, and contract finalization.Lead and develop a team of high-performing sales managers.Engage in executive-level discussions with CEOs, CTOs, and technical stakeholders, establishing avomind as a long-term strategic partner.Work collaboratively with Solutions, Delivery, Talent, Legal, and global technical teams to ensure alignment on project scope, resource planning, and delivery readiness.Partner with the Marketing team on go-to-market strategies, content initiatives, and campaigns aimed at increasing awareness and generating leads in key sectors.Collaborate closely with global delivery and engineering leaders to ensure that staffing, leadership, and technical oversight are in sync for optimal results.Develop scalable outreach strategies, channel partnerships, and referral networks within the VC and tech landscape.Monitor performance metrics for your team to drive success, including forecasting, pipeline management, regular retrospectives, and team contributions to promote continuous improvement and predictable growth.

Taskrabbit connects people with skilled Taskers for a variety of home services, including furniture assembly, handyman projects, and moving assistance. The company partners with IKEA and supports flexible work for Taskers, aiming to improve lives one task at a time. Taskrabbit values innovation, inclusivity, and collaboration. Team members are encouraged to share ideas and help shape the future of the platform. Employees are located across the US and EU, and Taskrabbit has earned recognition from Built In as a Best Place to Work in 2022, 2023, and 2024. Work location and schedule The Senior Business Operations Analyst position is hybrid, with two days per week in the office. The role can be based in San Francisco or New York City. The New York office is scheduled to open in March 2026.

Who are we?At Cohere, our mission is to harness intelligence to benefit humanity. We are dedicated to training and deploying cutting-edge models for developers and enterprises that create AI systems, delivering extraordinary experiences such as content generation, semantic search, retrieval-augmented generation (RAG), and intelligent agents. We believe our work plays a pivotal role in the widespread acceptance of AI technologies.Our team is passionate about innovation, and each member is dedicated to enhancing the capabilities of our models and the value they bring to our customers. We thrive in a fast-paced environment, diligently working to prioritize customer needs.Cohere is composed of top-tier researchers, engineers, designers, and more, all excelling in their fields. We value a diverse array of perspectives as essential to crafting exceptional products.Join us in our mission to shape the future!The Strategy & Business Operations team is dedicated to empowering decision-making on essential C-level matters and acting as a catalyst for functional priorities throughout the organization. We are seeking a Business Operations Lead to join our team, reporting directly to the Head of BizOps, with a focus on strategy, corporate development, and cross-functional initiatives.In this key individual contributor role, your responsibilities will include:Collaborating with and building consensus among leaders across the organization, including product, go-to-market (GTM), and research and engineering teams to influence strategic decision-makingOptimizing pricing and packaging strategies to ensure our offerings are both appealing to customers and profitableDeveloping financial models and analyses to assess both new and existing opportunitiesContributing to initiatives in corporate development, including fundraising, strategic partnerships, investor relations, mergers and acquisitions (M&A), and moreConducting market and competitive analyses to anticipate emerging trends and identify new avenues for innovation and growth

Join Thread AIAt Thread AI, we are on a mission to revolutionize how enterprises and public sector agencies harness the power of AI through our cutting-edge orchestration engine. Our team is dedicated to simplifying infrastructure to help our clients maximize their potential with AI and AI agents.Based in New York, our dynamic team comprises experts with a proven history of crafting and executing complex workflows and infrastructure solutions. We pride ourselves on our lean structure, comprising engineers, strategists, and product innovators, including a co-founding team that has spent nearly a decade developing AI/ML products at Palantir.We believe that a small, passionate team with a flat hierarchy can outperform larger organizations by fostering a collaborative culture. Our commitment is to ensure that AI transforms the way we work in a manner that is trustworthy, verifiable, and centered around human values. This philosophy underpins everything we create and how we operate.About the RoleWe are seeking a Business Operations Strategist to shape the internal operating framework of Thread AI. In this pivotal role, you will assess the needs of a rapidly growing team, transitioning from 30 to over 50 employees while serving Fortune 500 clients across regulated sectors and public agencies. You will critically evaluate: What systems are needed but currently absent? What decisions are being made by default that should be intentional? Where are we over-allocating resources and where do we need to invest more?As the architect of order amidst ambiguity, you will create processes, tools, and operational rhythms grounded in first principles, distinguishing between urgent tasks and those that truly matter.Your ResponsibilitiesYou will play a key role in scaling the internal operations of a company at a critical juncture. Be prepared to navigate a spectrum of tasks from high-level strategic planning to hands-on execution, sometimes within the same hour.Establish scalable operational infrastructure: Design and implement systems that dictate how we plan, prioritize, allocate resources, track commitments, and ensure effective internal communication.Create and manage cross-functional operational rhythms: Develop the rhythms that align engineering, product, commercial, and leadership teams, ensuring information flows seamlessly, decisions are made in the right context, and critical tasks do not fall through the cracks.Eliminate operational friction: Identify and systematically reduce inefficiencies within operations. Build tools, automate workflows, and streamline processes to enhance productivity.

Join the City of New York as the Director of DevOps, where you will lead our innovative technology initiatives to enhance operational efficiency and service delivery across various city departments. Your strategic vision and technical expertise will drive the implementation of effective DevOps practices, fostering a culture of collaboration and continuous improvement.As a key member of the leadership team, you will oversee the development and maintenance of our infrastructure, ensuring scalability and security of our services. You will work closely with cross-functional teams to streamline workflows and improve deployment processes, ultimately contributing to the city's mission of providing exceptional public services.

About MoabMoab is revolutionizing the equipment dealer and rental business landscape with an innovative all-in-one software platform tailored specifically for this industry. Positioned within the expansive multi-trillion dollar construction, agriculture, and logistics sectors, we recognize that the current market is hindered by outdated software solutions that have lingered since the 1980s and 1990s.Our mission is to seamlessly connect everyone involved in buying, selling, renting, servicing, or utilizing equipment. We are starting with a state-of-the-art system-of-record designed for equipment rental businesses, aimed at enhancing back-office efficiency and driving increased front-office revenue for our customers.At Moab, we pride ourselves on our dynamic team of passionate and dedicated individuals. We appreciate team members who can engage in hands-on tasks while also thinking critically about the broader vision. We are looking for collaborative new team members who are eager to make impactful contributions for both our customers and our business. Moab offers substantial opportunities for career advancement within a meritocratic culture that prioritizes both individual and team growth.About the RoleAs a Business Operations Manager, you will play a pivotal role in managing the comprehensive processes that enable Moab to launch new product features for existing customers, onboard new clientele, and maintain relationships with current customers. Joining our Business Operations team, you will tackle key cross-functional challenges, conduct insightful reporting and analytics, and enhance all operational processes at Moab.In this early-stage startup environment, balancing speed with process is essential as you support our ambitious growth and efficiency objectives. This role demands versatility; you will often find yourself performing tasks typically reserved for positions two levels above you (such as engaging with CEOs of large organizations) and also addressing issues at the grassroots level (like responding to customer support tickets). This is a position that truly rewards proactive doers.What You’ll DoAssist in building scalable processes for our go-to-market strategy, including Operations, Sales, and Finance.Collaborate directly with Moab's founding team to prioritize and resolve some of the company's most pressing initiatives.Lead cross-functional projects by developing roadmaps, securing alignment among various stakeholders, and overcoming obstacles throughout the implementation of initiatives.Step in to fill any critical gaps as needed to ensure seamless business operations.

At Bird, we are not just about micromobility; we are pioneering the future of urban transportation. Our mission is to revolutionize the way people navigate their cities, one ride at a time. We aim to enhance urban living by enabling communities to move freely, explore new opportunities, and foster a cleaner, interconnected future. Join us in our commitment to cleaner air and calmer streets, creating cities that prioritize people.Who We AreAs a global leader in micromobility, Bird is dedicated to innovating the future of transportation in urban environments. Our affordable, on-demand mobility solutions are available in over 200 cities globally, making a positive impact on urban life.We believe in a collaborative, community-centered approach to mobility. Bird partners closely with cities to leverage our expertise and safety-first technology, helping them achieve their shared mobility and climate objectives. Our commitment is to provide reliable, affordable, and responsible transportation options for local residents and workers.With our award-winning electric vehicles, we have facilitated over eighty-seven million rides worldwide, empowering individuals to take carbon-free trips in more than 200 cities. Our teams are continually pushing boundaries and challenging the status quo to create a brighter future.Job SummaryThe Operations Partner will play a crucial role within Bird's Operations Team. Collaborating closely with the City Operations Manager, you will oversee our fleet of e-scooters in New York City, ensuring they are well-maintained and strategically deployed to meet local transportation needs. The ideal candidate will possess a proactive mindset, exceptional time-management skills, and strong communication abilities. In this role, you will utilize our mobile technology to monitor, transport, rebalance, and maintain our vehicles, ensuring safe and environmentally-friendly scooters are readily available for riders. This position is a full-time contract role.Key ResponsibilitiesDeploy e-scooters to designated areas as directed.Ensure e-scooters are parked safely, in compliance, and within approved zones.Retrieve e-scooters for charging or maintenance as necessary.Rebalance e-scooters by relocating them from low-demand locations to high-demand areas.Essential QualificationsRegistered Business LLC.General liability insurance (ability to acquire within 30 days).

Founded in 1991 as Harlem RBI, DREAM has evolved to support over 2,500 youth each year in East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness fosters lifelong learners prepared to realize their aspirations in and out of the classroom. We are excited about our ambitious five-year plan to expand and serve 3,500 students across seven schools, enhancing our organization's impact and leveling the playing field for all children. To learn more, visit wearedream.org.As the Education Director, reporting to the Senior Director of Head Start, you will lead one of DREAM's Head Start Early Childhood sites. You will be responsible for the comprehensive implementation of all facets of DREAM's Head Start Early Childhood program at your location. This role involves collaboration with fellow leaders, teachers, Network staff, and school support personnel to ensure high-quality curriculum and program execution that meets the diverse needs of all students. Additionally, you will support school-based staff with operational information systems, maintain and analyze operational data, aid in student recruitment and enrollment, manage special projects, and coordinate network-wide initiatives. This is a remarkable opportunity for a collaborative leader who thrives on working closely with educators and other leaders to enhance student outcomes through evidence-based pedagogical practices.

ReKlame Health is a clinician-led provider group in New York, using technology to deliver behavioral health care, addiction treatment, medication management, crisis intervention, and care coordination. The organization is committed to making mental health services accessible to people who have often faced barriers to care. Each year, millions of adults in the U.S. experience mental health challenges, and opioid overdose remains a leading cause of death for those under 50. ReKlame Health works to close these gaps by making high-quality behavioral health and addiction services available to more people. Role overview The Business Operations Lead will drive improvements in the systems and workflows that support ReKlame Health’s growth. This New York-based role reports to the CEO and collaborates closely with the Head of Clinical Operations and other leaders. The position is well-suited to someone who enjoys solving complex problems, stays organized in busy settings, and can turn challenges into practical solutions. The Business Operations Lead will help refine daily operations and set the stage for future expansion. Main responsibilities Develop and improve internal systems and workflows for both business and clinician operations Streamline onboarding and credentialing processes Support recruitment and workforce planning Contribute to growth initiatives and key company objectives Work with the CEO and leadership team to drive operational improvements Who will succeed in this role Strong problem-solving skills and comfort with complex challenges Ability to stay organized and manage multiple priorities Interest in understanding how different business functions connect Enjoys building structure and clarity in organizations that are evolving This position offers the chance to help shape ReKlame Health’s future and contribute to greater health equity and access to mental healthcare.

The mission of The New York Times is to seek the truth and help people understand the world. Independent journalism is at the core of our operations, driving our world-renowned newsroom to report from nearly 160 countries. We prioritize how our readers experience our journalism across print, audio, and digital formats, ensuring our content is of such high quality that it warrants a subscription.About the Role:The New York Times Opinion department seeks a creative and visionary Design Director to collaborate with editors and visual teams to enhance our coverage across various platforms. This role is essential in differentiating Times opinion content from newsroom material.You will work closely with senior visual leaders, graphics, photography, video, and podcast teams, partnering with Opinion editors to engage new audiences through innovative ideas and formats that stimulate thoughtful discussion and debate. As an imaginative leader, you will translate intricate concepts into engaging narrative experiences, maintaining an exceptional standard of craftsmanship.This position encompasses both design and management responsibilities, requiring hands-on design and art direction. Additionally, you will actively participate in the broader design community by mentoring external artists and designers as contributors and nurturing new talent.This is an in-office role based in New York City, with a commitment to regular attendance. Some flexibility for remote work may be available according to departmental guidelines.Responsibilities:Collaborate with editors to create and implement a unified creative vision across print and digital mediums, transforming editorial content into original visual narratives.Lead art direction and conceptualize weekly themes for the Daily Opinion report and Sunday Opinion, including impactful cover stories and features.

About RainAt Rain, we are revolutionizing payment solutions around the globe. Our dedicated team of innovative builders and experienced founders is on a mission to bridge the gap between stablecoins and real-world applications, facilitating seamless card transactions, cross-border payments, B2B purchases, remittances, and beyond. We collaborate with fintech companies, neobanks, and institutions to launch solutions that are not only global but also inclusive and efficient. Join us to make a significant impact at a rapidly growing company backed by leading investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, and Khosla. If you are curious, bold, and eager to shape a borderless financial future, we want to hear from you!Our ValuesWe uphold a culture of openness and collaboration. At Rain, every team member has the opportunity to grow in a direction that aligns with their personal aspirations. You will have the freedom to explore innovative ideas and contribute to the vision and roadmap of our company.Role OverviewWe are on the lookout for a driven and analytical Business Development Analyst (BDA) to strengthen one of Rain's key growth engines: our inbound sales pipeline. This role places you at the forefront of transforming high-intent leads into closed deals, making a direct contribution to our revenue from the very start.This position is perfect for an individual early in their business development career who is eager to engage at the intersection of partnerships, go-to-market execution, and business growth. You will play an essential role in ensuring that inbound opportunities are efficiently routed, qualified, and progressed through each stage of our sales process.To thrive in this position, you will need to develop a comprehensive understanding of Rain's product suite, clearly communicate our value proposition to potential partners, collaborate closely with cross-functional teams, and facilitate the movement of deals from initial contact to closure.Crucially, this role offers a clear trajectory for advancement within Rain's business development organization. As you grow and demonstrate effective execution, you will have the chance to take on broader responsibilities, which may include managing larger deal cycles, contributing to outbound strategies, and supporting strategic partner-facing initiatives as our team expands.

AstralAt Astral, our mission is to enhance the productivity of the Python ecosystem by developing cutting-edge developer tools that empower developers to deliver exceptional software more swiftly.We are widely recognized for our open-source projects such as uv, Ruff, and ty, which represent some of the fastest-growing software initiatives in history. Our community comprises tens of millions of developers worldwide, built on the trust we have established by consistently delivering impactful, high-quality tools. Recently, we unveiled the private beta of our inaugural commercial product, pyx, and have been collaborating closely with leading software firms ahead of our general availability.The RoleWe are in search of our inaugural dedicated Business Operations Lead to facilitate Astral’s expansion into its next growth phase. You will collaborate intimately with the executive team and liaise across marketing, talent acquisition, sales, operations, and finance to propel key initiatives forward. This position is highly cross-functional, requiring a generalist who is willing to delve into all business and operational aspects of a high-growth startup. Your responsibilities will include:Growth: Spearhead initiatives that engage and activate our developer communities through events, partnerships, and collaborative efforts.Strategic Finance: Collaborate with leadership on financial operations, including the operating model, cost optimization, reporting, tax, accounting, and treasury management. Own financial analyses and reporting cycles that guide company decisions and negotiate significant cloud contracts.RevOps: Oversee process design and reporting within the revenue engine, ensuring that operational data aligns seamlessly with forecasts and company projections.Talent: Partner with the team on hiring operations — from application review and interview process efficiency to onboarding and talent development — ensuring that Astral scales with purpose. Think critically about the composition and structure of the Astral team and provide insights on our hiring strategy.

About PebblePost PebblePost stands at the forefront of performance marketing, expertly specializing in programmatic direct mail and connected TV (CTV). Our state-of-the-art technology harnesses both online and offline data to deliver measurable, incremental results at scale for some of the world's leading brands. With the capability to identify and connect with nearly every household in the U.S., combined with exclusive access to over $100 billion in annual transactions and countless real-time intent signals, PebblePost provides unrivaled precision and performance for marketing initiatives. About the Role As the Director of Revenue Operations, you will architect and manage the commercial engine that fuels PebblePost's growth trajectory. Our performance-driven, campaign-centric business model necessitates disciplined forecasting, pricing governance, and transparent revenue visibility throughout the organization. You will be responsible for establishing frameworks, processes, and reporting standards that foster predictability in our dynamic environment. Your key responsibilities will include pipeline governance, deal desk management, forecasting methodologies, and commercial performance analysis. Collaborating closely with Sales, Marketing, Finance, Analytics, and Systems teams, you will ensure seamless alignment across the revenue lifecycle. In our nimble, high-growth organization, your ability to bring structure to complexity will be vital. You will proactively identify revenue risks and drive operational clarity, empowering confident decision-making at the executive level. You will report directly to the VP of Operations. Key Responsibilities: Oversee pipeline governance, forecasting methodologies, and revenue variance analysis. Establish and manage Deal Desk processes, including pricing exceptions, margin guardrails, and commercial approvals. Define commercial reporting standards and forecasting frameworks in collaboration with the Analytics team. Work with Revenue Systems to ensure CRM structures and workflows facilitate accurate forecasting and reporting. Analyze win rates, deal velocity, pricing trends, and margin performance to inform executive decision-making. Develop executive-ready reports that effectively highlight revenue risks and opportunities. Standardize commercial processes across Sales, Marketing, and Finance to enhance consistency and accountability. Collaborate with Sales Enablement to convert commercial processes and forecasting standards into clear documentation and training materials. Identify and implement process improvements to enhance revenue visibility, predictability, and scalability. Qualifications: 8+ years of experience in Revenue Operations, Sales Operations, or Commercial Operations. Proven track record in managing complex forecasting and revenue processes. Strong analytical skills with the ability to derive insights from data. Excellent communication and collaboration skills, with the ability to work cross-functionally. Experience in a high-growth or startup environment is a plus.