Engineering Manager at SeatGeek | New York

As an Engineering Manager at SeatGeek, you will lead a talented team focused on delivering exceptional support solutions. You will be responsible for guiding your team in driving innovative projects that enhance our customer experience. You will collaborate with cross-functional teams to ensure the highest quality of service and develop strategies to improve…

Join SeatGeek, where we believe live events are transformative experiences that bring people together. With our innovative technology and customer-centric approach, we are revolutionizing the ticketing industry.We are seeking a passionate Analytics Engineer to become a vital member of SeatGeek’s Data team. In this dynamic role, you will collaborate with business stakeholders to facilitate effective data management and insightful analyses. As an Analytics Engineer, you will be instrumental in discovering, extracting, storing, cataloging, modeling, and processing our vast amounts of data. You will take charge of our analytics data layer and will work on extracting data from production databases and third-party sources, designing efficient data models, and orchestrating jobs in Airflow to produce clean, well-documented datasets that are ready for analysis. This role requires strong collaboration, as you will maintain relationships with analysts and production engineers to unlock the value of our data. Your contributions will play a crucial part in our mission to position SeatGeek as the premier destination for live event enthusiasts.The live event sector is experiencing unprecedented growth, and we are poised to capitalize on this opportunity. Our teams require actionable metrics and feedback loops to inform critical business decisions. If you are someone who is passionate about leveraging data to drive decision-making, this is the perfect role for you.

Join SeatGeek: Where Live Events Come to Life!At SeatGeek, we believe that live events are transformative experiences that bring people together. Our innovative technology and fan-centric approach are revolutionizing the ticketing industry.As a pioneering technology company, SeatGeek is on a mission to disrupt the $300 billion ticketing landscape. We have the vision, products, and team to enhance the experience for performers, venues, and fans while establishing a lasting consumer brand. Now, we’re looking for passionate individuals like you to join our journey.We’re seeking a Senior Machine Learning Engineer to join our R&D team, bringing your expertise to our dynamic projects.

About the Role SeatGeek is looking for a Client Success Manager to support sports and entertainment clients in New York. This role focuses on building strong relationships, understanding client goals, and helping partners grow their businesses. By working closely with clients, the Client Success Manager identifies opportunities for value, encourages product adoption, and supports revenue growth for both SeatGeek and its partners. What You Will Do Collaborate with sports and entertainment clients to understand their objectives and challenges Use data and industry knowledge to guide clients toward strategic decisions Promote product adoption and demonstrate value to partners Drive revenue growth for clients and SeatGeek through ongoing partnership management Lay the foundation for long-term, mutually beneficial relationships Growth and Learning This position offers a clear path for professional development. The Client Success Manager will gain exposure to commercial strategy, product implementation, and value realization while working with well-known names in sports and entertainment. Location This role is based in New York, New York.

Role overview SeatGeek is looking for a Software Engineer (New Graduate) to join the team in New York, NY. This position provides a starting point for a career in software development, with the opportunity to contribute to projects that influence how people attend and enjoy live events. What you will do Partner with experienced engineers to design, build, and deliver software solutions Work closely with team members on projects aimed at improving the customer experience Apply modern technologies to address real-world challenges in the live events industry Team and impact This group focuses on building tools and features that make a difference for fans and event-goers. Each project is designed to help make live events more accessible and enjoyable for SeatGeek customers.

At SeatGeek, we believe that live events create unforgettable experiences that bring people together. Our innovative technology and fan-focused approach are revolutionizing the ticketing industry.As a critical member of the Marketplace Services Workforce team, the Senior Manager of Workforce Services is responsible for developing and executing workforce strategies for our Support teams at SeatGeek. This role involves collaborating with key leaders both within and outside of Marketplace Operations to forecast, model, and optimize internal staffing plans, ensuring we have the appropriate resources to cater to our expanding fan, broker, and client base. You will oversee the essential operations teams by providing the necessary resources, including tooling, roles, headcount, and processes, to operate efficiently and scale alongside the business. Additionally, you will lead and support a team of analysts and specialists in their daily responsibilities.

Join SeatGeek: Pioneering the Future of Live Events At SeatGeek, we believe that live events create unforgettable moments that bring people together. With our innovative technology and a dedication to enhancing the fan experience, we are transforming the ticketing landscape. As a leading tech disruptor in the $300 billion ticketing market, we have the vision, product, and team to elevate the experiences of performers, venues, and fans alike. We're on the lookout for passionate Software Engineers at various experience levels to join our dynamic R&D team.

Join SeatGeek: Where Live Events Come to LifeAt SeatGeek, we believe in the transformative power of live events. Our mission is to revolutionize the ticketing industry with cutting-edge technology and a fan-centric approach. We're on a quest to make live experiences accessible and enjoyable for everyone.We are seeking a seasoned security engineering professional to join our dynamic Security team as a Lead Software Engineer, Security. In this pivotal role, you will engage in a diverse range of responsibilities including incident response, threat hunting, security engineering, and elements of red teaming.Your leadership will be crucial in driving critical security initiatives that enhance our secure-by-default posture across our platform, products, and entire organization. By combining architectural insight with hands-on engineering, you'll create scalable tools, paved roads, and automated detection/response systems. In our fast-paced, collaborative environment, you will work closely with various teams to mitigate risks while enabling builders to maintain their momentum. As a lead engineer, you will oversee impactful projects from inception to completion, mentor fellow engineers, and help cultivate a culture that prioritizes security as a foundational aspect of our operations—from cloud and code to devices, identity management, email security, and overall awareness.

Join SeatGeek: Where Live Events Come to LifeAt SeatGeek, we believe that live events are transformative experiences that bring people together. Our mission is to revolutionize the ticketing industry through innovative technology and a customer-centric approach.The Platform team plays a crucial role in this journey by providing a robust and secure foundation for product development and deployment. By simplifying processes and offering user-friendly, self-service tools, we empower teams across SeatGeek to focus on delivering exceptional experiences without unnecessary complexities.We are seeking skilled Platform Engineers to enhance and expand our platform. In this position, you will collaborate with cross-functional teams to design and implement solutions that are user-friendly, scalable, and adaptable to diverse team requirements. Your contributions will ensure that SeatGeek teams can build and deliver products smoothly, particularly during critical operational moments.

Role overview SeatGeek is looking for a Senior Android Mobile Engineer to help build and refine our mobile applications. This role focuses on creating smooth, reliable experiences for people who use our platform on Android devices. What you will do Develop new features and improve existing functionality in our Android apps Collaborate closely with other engineers and team members to deliver high-quality mobile solutions Apply Android development expertise to solve technical challenges and support ongoing innovation Location This position is based in New York, New York.

Join SeatGeek - Innovating Live Event ExperiencesAt SeatGeek, we believe in the transformative power of live events that connect people. With a focus on technology and a fan-first approach, we are revolutionizing the ticketing industry.As a leading technology innovator, SeatGeek is dedicated to disrupting the $300 billion ticketing market. Our vision, exceptional product offerings, and talented team are set to enhance the experiences for performers, venues, and fans alike. Now, we are looking for you to join us!We seek experienced Software Engineers specializing in payments to become part of our enterprise payments team, where you will create groundbreaking solutions for Rightsholders' payment infrastructures across both online and physical transactions.Your ResponsibilitiesManage a cutting-edge, containerized service-oriented architecture employing top-tier software development methodologies.Deploy code to production multiple times daily.Tackle intricate performance challenges, enabling a data-driven approach and scaling our software to accommodate rapid business growth.Design high-performance, visually appealing, and inclusive user interfaces that enhance user satisfaction and strengthen our brand.Assess new technologies and refine our software stack to maintain a competitive technological advantage.Utilize state-of-the-art AI tools to accelerate project implementation while adhering to SeatGeek’s technical and product standards.Collaborate across teams and disciplines to deliver the premier product in our sector.Oversee extensive segments of the payments stack, from design to operational execution, focusing on reliability, cost-efficiency, and performance metrics.Iterate and develop our native payment processing solutions, expanding usage across our US and EMEA clientele.Work closely with Finance, Risk, and Product teams to define and implement effective payment strategies.

Role overview The Director of Public Relations & Communications at SeatGeek will take the lead in shaping the company’s narrative and sharing it across various platforms. This position focuses on building a strong brand voice, enhancing SeatGeek’s public image, and supporting business objectives through clear, consistent messaging. Key responsibilities Create and manage communication strategies that resonate with audiences and reinforce SeatGeek’s reputation. Lead a team responsible for public relations and communications initiatives. Establish and nurture relationships with media outlets and important partners. Direct campaigns designed to engage both customers and stakeholders. Location This position is based in New York, New York.

SeatGeek seeks a CRM Associate in New York, New York. This position plays a key part in supporting customer engagement and retention, working closely with the marketing team to strengthen connections with ticket buyers and fans. Responsibilities Analyze customer data to spot trends and uncover new opportunities. Develop and run targeted marketing campaigns aimed at specific audience segments. Assist with ongoing CRM projects and broader initiatives. Work with team members to improve strategies for managing customer relationships. Requirements Strong attention to detail. Interest in using data to drive marketing decisions. Experience or enthusiasm for customer relationship management.

As the Director of Total Rewards & HR Operations at SeatGeek, you will play a pivotal role in shaping our employee experience through competitive compensation and benefits strategies. You will lead initiatives that enhance employee engagement, retention, and overall satisfaction, ensuring that we attract top talent in the industry.Your expertise in compensation analysis, benefits design, and HR operations will be vital in driving the success of our HR programs. You will collaborate closely with cross-functional teams to align our total rewards strategy with our business objectives.

At SeatGeek, we believe that live events create unforgettable experiences that connect people. Our innovative technology and fan-centric approach are revolutionizing the ticketing industry.We are seeking a skilled Programmatic Media Planner to oversee the daily planning, execution, and reporting of our programmatic and other paid media initiatives. In this role, you will collaborate closely with internal teams and agency partners to scale our paid media investments and explore new channels, such as YouTube and Connected TV. If you possess hands-on experience in programmatic buying and have a desire to develop your strategic and leadership skills, we want to hear from you. You will provide valuable feedback on media plans, analyze performance metrics, and contribute to effective investment scaling. This position reports directly to our Programmatic Manager.

SeatGeek is looking for an Implementation Consultant to join the team in New York, NY. The main focus of this position is to guide clients through the setup and rollout of SeatGeek’s ticketing platform. This involves working closely with clients to understand their unique requirements, delivering training, and supporting a smooth transition to SeatGeek’s services. Key responsibilities Work directly with clients to learn about their goals and technical needs Lead the implementation process for SeatGeek’s ticketing platform Deliver training sessions and respond to client questions Support clients throughout the transition to ensure successful adoption of the platform Location This role is based in New York, New York.

Join Our Innovative TeamAt Graphite, we're revolutionizing the code review process and reshaping the landscape of high-quality software development. We believe that exceptional craftsmanship is born out of collaboration, a principle that drives every aspect of our work.If you’re passionate about shaping the future of software development, now is the perfect time to embark on one of the most impactful journeys of your career.Our vibrant culture emphasizes a people-first approach, integrating scientific methods and craftsmanship, fostering disciplined ambition, and promoting ownership—both in equity and the responsibilities you will embrace as a key member of our early team. Outside of work, you’ll find us crafting espresso, creating music, or practicing yoga. We are eager to see how you will contribute to our dynamic environment!Role OverviewWe are seeking an Engineering Manager who excels at combining hands-on coding with effective team management and strategic technical guidance. You will lead projects with clarity and intensity, fostering the growth of your team members while exemplifying our values.Key ResponsibilitiesProven experience in managing and developing engineering teams while actively contributing to codebases.Strong technical skills with proficiency in coding, reviewing code, and architecting scalable systems.Demonstrated ability to create clarity and alignment around complex technical decisions and challenges.An empathetic leader who promotes team growth and advocates for best practices in software engineering.Desired QualificationsExperience in developing high-quality software products within the industry.Ability to independently identify issues, build consensus, and implement effective solutions.Comfortable working with and designing abstractions and frameworks that enhance developer productivity.

The City of New York is seeking a dedicated and skilled Project Engineer to join our dynamic team. In this role, you will be responsible for overseeing various engineering projects, ensuring they meet quality standards and are completed on time and within budget. You will collaborate with other professionals and stakeholders, provide technical guidance, and help implement innovative engineering solutions for the city's infrastructure.

Join The New York Times as a Software Engineer in our Scoop Core team, where you will collaborate with talented developers to design and implement innovative solutions that enhance our digital platforms. You will play a critical role in shaping the future of journalism through technology, ensuring our content reaches millions of readers effectively and efficiently.

Transforming Authorization in a $25B+ MarketIn an era where leading tech companies like AWS, Stripe, and Twilio have demonstrated the power of outsourcing non-core technologies, we at Oso aim to revolutionize the way authorization is handled in applications. By providing a seamless and robust solution, we envision a future where developers no longer need to create their own authorization systems, but instead confidently say, "Just use Oso" – just as one might say, "Use Postgres" for database management.Join us as we tap into the expansive $25B+ authorization market, ensuring that developers can focus on building innovative applications without the hassle of managing access control.Why Choose Oso?We are leading the charge in terms of market traction, investment, and an exceptional team.Traction: Oso is trusted by thousands of organizations, ranging from ambitious startups to Fortune 500 giants such as Wayfair, ProductBoard, Vanta, Brex, Verizon, ZoomInfo, and Duolingo.Capital: Our journey is supported by some of the world's most prestigious investors, including Sequoia and Felicis, alongside a remarkable collection of infrastructure pioneers like Olivier Pomel (Datadog), Dev Ittycheria (MongoDB), and others.Team: With over five years of deep industry engagement, our team possesses unparalleled insights into the challenges faced by engineering teams. Our leadership includes top-notch go-to-market experts with proven track records at MongoDB and Snyk.Why Now?We are at a critical juncture in our growth journey. The path to achieving widespread adoption of Oso’s solutions calls for innovative thinking and strategic execution. This is your chance to join us at this pivotal moment and take on a role that is both expansive and impactful.Your RoleAs an Engineering Manager, you will play a crucial role in shaping our product vision alongside our cofounder and CTO. Your responsibilities will extend beyond technical execution; you will also focus on enhancing developer experience, which is vital for market success. Additionally, you will lead efforts to attract and recruit top engineering talent who are eager to engage with our product and users, building a highly skilled and motivated team.