Product Marketing Manager at Siena | New York

Join the Siena TeamSiena is revolutionizing customer experience with our pioneering intelligence layer. Our innovative operating system of AI agents seamlessly learn, remember, and act across multiple customer touchpoints—from support interactions to shopping experiences and social media engagements.We don't just automate customer support; we empower shoppin…

About SienaSiena is pioneering the first intelligence layer for customer experience. We are developing an innovative operating system of AI agents capable of learning, remembering, and acting across all customer touchpoints—from support conversations to shopping experiences and interactions on voice and social media.Our mission goes beyond merely automating support; we empower shopping agents, create persistent customer memories, derive actionable business insights, and foster empathetic interactions that feel genuinely human.We are transforming the way businesses comprehend and engage with their customers, ensuring that each interaction enhances the next.The TeamWe are a compact, distributed team that consistently exceeds expectations. Each member here creates a significant impact because we've integrated leverage into everything we do. This approach not only accelerates our processes but also makes our work environment enjoyable.If you are enthusiastic about creating something groundbreaking, read on. We are building agents that don’t just respond to customers; they remember them, learn from every interaction, and unify experiences across various channels.What We’re Looking ForYou are a builder who thrives at the intersection of AI agents, customer experience, and ecommerce.We welcome candidates from diverse backgrounds:The Operator Who Wants to Build — You have experience as a solutions engineer, implementation manager, technical account manager, or in customer success at tech startups. You’ve executed complex systems, overseen enterprise rollouts, and designed solutions. You comprehend both customer pain points and product functionalities, and you’ve witnessed where systems falter in production. Now, you wish to shape the future of CX with your operational experience.The Technical PM — You have successfully launched products at technical B2B companies, ideally in CX, helpdesk, ecommerce, marketing tools, or AI automation. You understand the software development lifecycle and how to foster product adoption. You excel at collaborating cross-functionally with engineering, design, and marketing teams.The Consumer-Minded Builder — You grasp what makes products enjoyable to use. You consider user behavior, ecommerce trends, purchasing patterns, and the development of premium experiences. Perhaps you have experience with consumer products, growth teams, or data analytics roles. You bring a user-first perspective to enterprise software.What matters across all backgrounds: you understand complex systems, deliver results quickly, maintain high standards, and aspire to create AI agents that engage with millions of consumers.

Join the Siena TeamAt Siena, we are pioneering the first intelligence layer for enhancing customer experience. Our vision is to develop an operating system powered by AI agents that learn, remember, and engage seamlessly across all customer touchpoints—from support interactions to shopping journeys, including voice and social media channels.Siena goes beyond mere automation of support tasks; we empower shopping agents, cultivate enduring customer memory, derive actionable business insights, and foster empathetic engagements that resonate on a human level.We are redefining how businesses comprehend and engage with their customers, ensuring that every interaction is an opportunity for improvement and intelligence.About Our TeamOur team is compact yet highly effective, making significant impacts through strategic leverage in our processes. Each team member contributes to our success, resulting in a dynamic and enjoyable work environment.If you are passionate about creating groundbreaking solutions in the AI domain, we invite you to explore this opportunity. We are developing agents that not only respond to customers but also remember their preferences, learn from interactions, and unify experiences across various channels.Your RoleAs the Product Manager for AI Agent Deployment, you will be directly involved with our strategic accounts, taking ownership of deployment outcomes while enhancing platform capabilities. This role combines the responsibilities of a forward-deployed product manager with technical account management. You will deploy agents and translate insights into scalable product enhancements.You thrive on the deployment cycle: implementing agents → achieving outcomes → identifying opportunities → enhancing the platform → and repeating the process.Who You Are3+ years of experience in Product Management, Solutions Engineering, Implementation, Technical Account Management, Customer Success Engineering, or Product OperationsProficient in working with technical products and enterprise-level clientsAI-native mindset, familiar with tools like Claude Code and Cursor, and comfortable maximizing LLM capabilitiesAbility to scope webhooks, OAuth flows, and complex integrationsExperience in shipping features, writing documentation, conducting demonstrations, and measuring key metricsFamiliar with the challenges customers face and what constitutes exceptional customer experienceSkilled at diagnosing whether challenges are technical, operational, or stakeholder-related, and prioritizing tasks accordinglyComfortable advising customer experience leaders on organizational design, process optimization, and transformation strategiesWillingness to work during North American time zones

Role overview The New York Times Company seeks a Senior Technical Product Manager to join the NAPP team in New York, NY. This position plays a key role in shaping product strategies that advance the company’s digital platforms. Collaboration is central: the Senior Technical Product Manager works with teams across the organization to connect business goals with user experience and engagement. What you will do Develop and refine product roadmaps that align with company objectives Lead project initiatives from initial concept through to delivery Work closely with engineering, design, and other stakeholders to support effective execution Prioritize features and enhancements that elevate user experience Requirements Proven experience building and delivering digital products Ability to guide cross-functional teams toward shared goals Sound judgment in balancing business priorities with user value Comfort operating in a fast-moving setting

Join the Siena TeamSiena stands at the forefront of revolutionizing customer experience with our pioneering intelligence layer. We are developing an advanced operating system of AI agents that learn, remember, and engage across all customer touchpoints—from support interactions to shopping experiences and social media engagements.Our mission extends beyond simple automation; we empower shopping agents, cultivate persistent customer memory, derive actionable business insights, and foster empathetic interactions that resonate on a human level.At Siena, we are reshaping how businesses comprehend and interact with their customers, transforming each engagement into intelligent learning that enhances the next.About Our TeamWe are a compact yet powerful team, making significant strides in the industry. Each member contributes uniquely, as we leverage our collective strengths to work efficiently and enjoyably.If you are passionate about creating innovative solutions that have yet to exist, this is your chance. We are developing agents that not only respond to customers but also learn from every interaction and link experiences across various channels.Role OverviewAs an Account Executive, you will play a pivotal role in Siena's growth trajectory by securing high-value enterprise contracts and introducing AI-driven automation to premier brands worldwide. This position is designed for proactive hunters who excel in prospecting, managing complex sales cycles, and transforming cold leads into enduring partnerships. If you have a background in enterprise customer experience or AI-driven automation sales, this is a unique opportunity to help shape the future at Siena.We offer flexibility in location, but successful candidates should be able to overlap with Eastern Standard Time and occasionally join us in New York City for collaborative sessions.Your ResponsibilitiesManage the complete sales process from prospecting to closure with a focus on enterprise accounts.Foster and sustain robust relationships with senior stakeholders in customer experience, digital transformation, and operations.Create strategic outreach initiatives to penetrate key accounts and broaden Siena's impact.Oversee intricate, multi-stakeholder sales processes using a consultative approach that emphasizes value.Collaborate closely with marketing, sales development, and solutions engineering teams to enhance our market entry strategies.Encourage the adoption of Siena's AI solutions across client organizations.

About SienaSiena is revolutionizing customer experience with our pioneering intelligence layer. We are crafting an innovative operating system of AI agents that not only learn and remember but also act intelligently across various customer interactions—from support inquiries to shopping experiences, including social media and voice engagements.Siena goes beyond mere automation; we empower shopping agents, cultivate persistent customer memory, generate actionable insights, and foster interactions that resonate on a human level.We are reshaping how businesses comprehend and connect with their customers, ensuring every interaction is transformed into intelligence that enhances the next.Join Our TeamAs a small, dynamic, and distributed team, we leverage our collective talents to make a significant impact. Every team member plays a crucial role in our mission, making our work environment both efficient and enjoyable.If you are passionate about creating innovative solutions that haven't been developed yet, we want to hear from you. We are building agents that do more than just respond—they learn, remember, and integrate experiences across multiple channels.Role OverviewAs our Account Executive, you will be at the forefront of Siena’s expansion, driving high-value enterprise deals and introducing AI-driven automation to leading brands worldwide. This position is designed for proactive hunters who excel in prospecting, navigating complex sales processes, and transforming cold leads into lasting partnerships. If you possess experience in selling enterprise customer experience solutions or AI-driven automation, this is your chance to help shape the future with Siena.Your ResponsibilitiesManage the entire sales cycle from prospecting to closing, focusing on enterprise clients.Establish and nurture strong relationships with senior decision-makers in customer experience, digital transformation, and operations.Design strategic outbound initiatives to penetrate top-tier accounts and broaden Siena’s presence.Handle intricate, multi-stakeholder sales processes with a consultative, value-driven approach.Collaborate closely with marketing, sales development, and solutions engineering to enhance our go-to-market strategy.Promote the adoption of Siena’s AI solutions by aligning our offerings with client challenges and desired outcomes.Consistently outperform quotas and revenue goals, contributing to Siena’s rapid growth.Utilize AI tools to effectively scale prospecting efforts.

About FinFin is an innovative payments platform designed for high-value, instantaneous transactions on a global scale. As a Series A company, Fin is backed by prominent investors such as Sequoia and Circle. Utilizing stablecoins, Fin empowers users and businesses to transfer millions of dollars in mere seconds—whether to other Fin users, directly into bank accounts, or across crypto networks. By merging the rapidity of cryptocurrency with the dependability of traditional finance, Fin revolutionizes the global movement of money. If financial institutions and payment solutions were to be reinvented today, they would embody the essence of Fin.About the RoleWe are seeking a skilled Product Manager to enhance our expanding product team. In this role, you will oversee products from the initial ideation phase to implementation and ongoing enhancement. This includes conducting user research, defining product specifications, managing operations, devising pricing strategies, planning go-to-market approaches, and iterating post-launch.With stablecoins transforming the payments industry, you will significantly influence the future of global monetary transactions in this pivotal position.

Join Profound as a Product Manager where you will be instrumental in driving innovative product solutions that meet the evolving needs of our customers. In this role, you will collaborate with cross-functional teams to define product vision, strategy, and roadmap. You will analyze market trends and user feedback to enhance product features and ensure successful product launches.

We are seeking a dynamic and proactive Product Manager to join our innovative team at mindlance2. In this role, you will be responsible for driving product strategy and execution from inception to launch, collaborating with cross-functional teams to deliver outstanding products that meet the needs of our customers.

Role Overview farsight is looking for a Product Manager based in New York City. This role shapes the direction and strategy for the company’s products. The Product Manager works closely with teams across the business to define product requirements, set priorities, and plan product roadmaps. What You Will Do Collaborate with engineering, design, and other teams to turn ideas into clear product requirements Prioritize features and updates based on business goals and customer feedback Lead the creation and maintenance of product roadmaps Apply market research and user experience insights to guide product decisions What We Look For Experience in product management Strong skills in market research and user experience Comfort working with cross-functional teams Ability to balance customer needs with company objectives

NBCUniversal Media, LLC seeks an Associate Product Manager to join the team in New York. This position plays a key part in shaping product strategy and improving user experiences across NBCUniversal’s platforms. Responsibilities Collaborate with cross-functional teams to gather and define product requirements. Assist in prioritizing features and enhancements for upcoming development cycles. Support product launches and contribute to ongoing product improvements. Location This role is based in New York.

Join NBCUniversal as a Senior Product Manager and lead innovative projects that shape the future of our products. You will be responsible for defining product vision, strategy, and roadmap while collaborating with cross-functional teams to deliver high-quality solutions that meet customer needs. If you're passionate about driving product excellence and thrive in a fast-paced environment, this role is for you!

Join rho as a Product Manager and play a key role in shaping and enhancing our product offerings. You will work closely with cross-functional teams to strategize, develop, and launch innovative products that meet our customers' needs. Ideal candidates will possess a passion for product development, strong analytical skills, and the ability to thrive in a fast-paced environment.

Join ITRS: Shaping Critical TechnologyAt ITRS, we are dedicated to making vital technology function seamlessly. Our mission is to provide automated, comprehensive IT observability solutions that protect essential applications and foster innovation. We stand out as the sole monitoring and observability platform tailored for the most rigorous and regulated sectors, earning the trust of 90% of Tier 1 capital markets firms.Our philosophy is simple: when our team thrives, so do our customers. With us, you will experience:A supportive culture – We are honored to be recognized as a Great Place to Work for several consecutive years, thanks to our diverse and inclusive environment.Meaningful work – Make a significant impact with thousands of global clients in industries that keep the world functioning, including 9 out of the top 10 investment banks.Opportunities for growth – Whether you're starting your career or bringing years of expertise, we are committed to your professional development. Just ask our team members who have been flourishing here for over a decade.Headquartered in London, with teams across the US, Europe, and Asia, ITRS blends the agility of a high-impact tech firm with the stability of a private equity-backed global partner.Role OverviewWe are in search of a proactive and strategic Product Manager to spearhead the development and implementation of analytics-driven products and solutions. This position necessitates a robust grasp of statistical modeling, telemetry data analysis, and capacity planning, alongside an awareness of market trends and customer demands to deliver innovative and dependable products.The ideal candidate will possess experience in analytics product development, collaborating closely with data scientists, engineers, and business stakeholders to launch telemetry anomaly detection and capacity planning solutions effectively.This role reports to our Group Product Manager and offers a hybrid work schedule based in our London headquarters.Your Responsibilities as a Product ManagerLead large-scale telemetry data discovery, analytics, and visualization efforts:Ensure solutions are AI-ready, enabling agents to interact effortlessly with data and models.Forecast telemetry capacity and detect anomalies to anticipate system loads, identify irregularities, and avert failures.Conduct historical threshold analysis for metrics, logs, and traces to define baselines and spot deviations over time.Develop dynamic, high-performance visualizations capable of displaying and exploring extensive telemetry data.Create a self-service analytics workbench that empowers internal teams and customers to independently conduct anomaly detection and statistical modeling.Implement automated incident contextualization to correlate telemetry anomalies with logs, traces, and historical incidents, facilitating faster root-cause analysis.Optimize data retention and lifecycle management with analytics-driven insights.

Our VisionAt Counsel, we are committed to ensuring that everyone has access to expert medical advice at their fingertips. With a robust infrastructure that includes seamless integration of medical records, cutting-edge doctor-led AI, and instant clinical access, we are poised to revolutionize health management. We are seeking a Consumer Product Manager to transform our foundational offerings into an essential daily practice for millions of users.You will be responsible for the critical "Day 0 to Day 30" user experience, ensuring that each new user not only engages with Counsel but also recognizes it as their go-to solution for health management. This includes oversight of our onboarding processes and core chat functionality, utilizing our unique advantages of clinician involvement and doctor interactions to meet user needs effectively.Your ResponsibilitiesDrive the

ABOUT THE JOB The ACLU is actively seeking candidates for the full-time role of Product Manager within the Technology Department at our National office located in New York City. This is a hybrid position, requiring in-office attendance for two (2) days each week or eight (8) days per month. The Technology team at ACLU collaborates across various departments to develop and sustain innovative, secure digital products and technical systems that further our mission as the nation's defender of rights and freedoms. Our team consists of engineers, designers, product managers, and administrative staff dedicated to creating technical solutions that enhance fundraising efforts, amplify our messaging, mobilize supporters, and manage data responsibly. This position is part of a collective bargaining unit and is represented by ACLU Staff United (ASU). WHAT YOU'LL DO Reporting to the Director of Product Management, the Product Manager will work closely with leadership, technology team members, and stakeholder teams throughout the organization to spearhead product development for our fundraising CRM and data management products, services, and platforms. This role is crucial in building products that enable internal teams to perform more effectively, ensuring that the ACLU's fundraising, advocacy, engagement, and communication objectives are met efficiently. YOUR DAY TO DAY Collaborate with fellow product leaders to design and implement the product roadmap for initiatives supporting the ACLU's nationwide fundraising program. Initially, this will involve developing and maintaining custom tools that enhance and integrate with our Fundraising CRM. Engage with stakeholders to identify product requirements for projects added to the tech team’s roadmap, defining lean minimally viable products (MVPs) that address real challenges and provide measurable outcomes.

About Us: At Nitra, we are dedicated to revolutionizing the healthcare landscape through innovative technology. Our mission is to create a more efficient healthcare system by providing a comprehensive suite of fintech and software solutions designed to empower physicians in managing their practices effectively, allowing them to focus on what truly matters.We thrive in a fast-paced environment fueled by urgency, ambition, and a relentless pursuit of excellence. Our high standards are driven by the enormous potential we see ahead. We expect every team member to take ownership, demonstrate intellectual rigor, and deliver outstanding results while fostering an atmosphere of trust and respect where every voice is valued. Together, we celebrate our victories.As we rapidly scale, we are on a clear path to achieving unicorn status this year and beyond. Our growth is deliberate, stemming from disciplined execution and an unwavering focus on our goals. We are crafting a category-defining company, and we seek individuals who are eager to engage in the most meaningful work of their careers.If you are looking for comfort, this may not be the place for you. However, if you desire impact, ownership, and the opportunity to contribute to a generational fintech company, we welcome you.Nitra was founded by seasoned entrepreneurs who have successfully scaled businesses to thousands of clients and led public offerings exceeding $1 billion. Our ambitious team includes experts from top firms such as American Express, Citi, PayPal, and more, supported by leading venture capitalists and a distinguished advisory board.

About RainAt Rain, we are pioneering the future of global payments by making stablecoins practical for everyday use. Our dynamic team, composed of innovative builders and seasoned entrepreneurs, is dedicated to transforming the financial landscape. Our cutting-edge infrastructure enables seamless card transactions, international payments, B2B purchases, remittances, and more. We collaborate with fintech companies, neobanks, and institutions to create inclusive and efficient financial solutions. Join us at this hypergrowth stage, backed by leading investors in fintech, crypto, and SaaS, to make a significant impact on the financial future.Our EthosWe foster an open and flat organizational structure, empowering our team members to pursue their career aspirations and actively contribute to the company’s vision and roadmap.Your ResponsibilitiesLead the product roadmap for the Rain platform.Collaborate closely with engineering to establish product requirements and prioritize initiatives.Convert intricate blockchain and payment functionalities into user-friendly, customer-centric solutions.Identify market trends and gather insights from fintech, neobank, and institutional partners.Accelerate the launch of new products and features, tracking usage and refining based on customer feedback.Stay informed about industry trends in stablecoins, payments, and Web3 to guide Rain’s product strategy.Qualifications5-10+ years of product management experience, preferably in stablecoins, fintech, or cryptocurrency.Strong technical proficiency with APIs, payment systems, and blockchain technologies, along with the capability to collaborate with engineering teams.Demonstrated success in taking products from concept to launch and subsequent iterations.A hands-on approach to problem-solving.Exceptional communication skills for effective collaboration with internal teams, clients, and partners.Preferred QualificationsExperience with card issuing, stablecoins, payments, or cross-border fintech products.Familiarity with Web3 technologies.

InMobi Advertising stands at the forefront of global technology, empowering marketers to seize pivotal moments. Our advertising platform boasts a reach of over 2 billion individuals across more than 150 countries, transforming real-time context into meaningful business outcomes while upholding privacy-first principles. Trusted by over 30,000 brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By integrating lock screens, applications, televisions, and the open web with AI and machine learning, we offer receptive attention, precise personalization, and measurable impact.Through Glance AI, we are revolutionizing AI Commerce, envisioning the future of e-commerce through inspiration-led discovery and shopping. Designed for seamless integration into everyday consumer technology, Glance AI turns every screen into a portal for instant, personalized, and joyful discovery. Covering diverse categories including fashion, beauty, travel, accessories, home décor, and pets, Glance AI crafts deeply personalized shopping experiences. Leveraging rich first-party data and unmatched consumer access, it harnesses InMobi’s extensive global scale and targeting capabilities to create high-impact, performance-driven shopping journeys for brands worldwide.Recognized as a Great Place to Work and celebrated by MIT Technology Review and Fast Company’s Top 10 Innovators, InMobi is a workplace where bold ideas generate global impact. Supported by esteemed investors like SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices in San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru, and beyond.At InMobi Advertising, you will have the chance to influence how billions of users connect with content, commerce, and brands across the globe. To discover more, visit www.inmobi.com

About HookmusicHookmusic is a cutting-edge social music platform, backed by prestigious investors, that is revolutionizing music discovery, fan engagement, and artist development. We transform beloved songs into interactive experiences, allowing fans and creators to explore music through user-friendly, remix-friendly tools that require no prior knowledge. By collaborating directly with artists, labels, and rights holders, Hookmusic ensures that music is shared and appreciated in ways that honor and reward its creators. At Hookmusic, music becomes more than just something to listen to; it becomes a personal and expressive experience.Role OverviewWe are seeking a dynamic Product Manager to oversee the entire product lifecycle related to Hookmusic’s creation and consumption functionalities. This pivotal role is ideal for a versatile individual who excels in fast-paced startup environments and can navigate a broad range of responsibilities—from creator tools to social discovery, growth loops, and AI-enhanced features.You will be responsible for strategic roadmap planning and prioritization across essential product segments. Collaborating effectively with engineering, AI, design, marketing, content, operations, and leadership teams, you will translate high-level strategies into actionable execution plans. We are looking for someone who is exceptionally organized, analytically minded, profoundly user-focused, and capable of swiftly moving from concept to launched product.This position demands strong product intuition, outstanding communication skills, and proficiency in utilizing AI tools and workflows to enhance clarity, efficiency, and decision-making throughout the product development process.What You’ll DoLead and advance the product roadmap for key areas within the Hookmusic appConvert company objectives and user insights into clear strategic priorities and execution plansClearly define product requirements, minimizing ambiguity for the engineering teamCollaborate across teams, including engineering, design, marketing, content, growth, and partnershipsRapidly ship products, measure impacts, and iterate based on data and user feedbackDesign and analyze experiments aimed at enhancing activation, engagement, retention, and content creationFortify product loops that connect creators, fans, and contentIncorporate AI into user-facing features and internal product workflowsFacilitate alignment and communication across teams to ensure cohesive product development