Senior Product Operations Manager

rain is hiring a Senior Product Operations Manager in New York, NY. This role centers on overseeing product operations and supporting the efficiency of the entire product portfolio. Role overview The Senior Product Operations Manager works closely with teams across the company to coordinate and improve product operations. The position is responsible for iden…

Join Alloy: Your Future Awaits! At Alloy, we address the identity risk challenges faced by companies offering financial products. Our platform empowers over 800 of the largest financial institutions and fintechs to combat fraud, manage credit, and ensure compliance, all while gaining a clearer understanding of their customers. Guided by our core values—Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences—we aim to cultivate a workplace where everyone can flourish and feel a sense of belonging. Our efforts have repeatedly earned us accolades such as being recognized by Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, and Best Fintech to Work for by American Banker. Discover more about our investors and our mission here. About the Team We are on the lookout for a Senior Product Operations Manager to collaborate closely with our Product and Engineering teams. This role will involve creating cross-functional processes, launching innovative products, and enhancing team collaboration to maximize value delivery. Reporting directly to the Sr. Director of Operations, you will work in tandem with the CTO, VP of Product, and P&E leaders. Your contributions will be pivotal in establishing processes and insights that support a high-performing product engineering organization and facilitate the development of a world-class product. Alloy embraces a hybrid work environment designed to promote collaboration and community, with local employees working onsite three days per week and remote employees visiting the office once a quarter.

About Smarsh Smarsh helps organizations manage risk and unlock insights within their digital communications. More than 6,500 organizations in regulated industries rely on Smarsh solutions to spot compliance, legal, and reputational risks across over 80 communication channels. This proactive approach helps clients avoid regulatory penalties and negative publicity. Industry analysts such as Gartner and Forrester consistently recognize Smarsh as a leader, and the company has appeared on the Inc. 5000 list of fastest-growing American firms every year since 2008. Role Overview: Senior Product Operations Manager The Senior Product Operations Manager will connect Product, Engineering, Marketing, and Sales at Smarsh. This role manages the systems, processes, and routines that help the product organization deliver faster, improve predictability, and use data to inform decisions. The position reports to the SVP of Product Operations and offers high visibility across the company. Strong product operations are essential for a growing company. They reduce process debt, prevent late launches, and keep teams aligned. Smarsh relies on effective operational practices for a competitive advantage. In this role, you will help shape how the entire product organization operates and will work closely with senior product leaders and the executive team from the start. Location New York

About the Team Datadog’s Product Operations team supports product excellence across a platform that brings together more than thirty standalone products. The team’s mission: build consistency, efficiency, and quality into every stage of the product lifecycle. Role Overview The Senior Product Operations Manager helps shape how Datadog’s product organization operates. This role focuses on designing and refining operational processes, frameworks, and collaborative workflows. The goal: equip Product Managers and their partners to deliver strong products, from initial idea through launch and beyond. What You Will Do Develop and improve operational processes and frameworks for the product organization Manage key touchpoints across inbound, delivery, and outbound product development workstreams Bridge teams to drive alignment and remove blockers Strengthen the operational foundation needed to support Datadog’s ongoing growth Work Environment Datadog values in-person collaboration and the relationships built in the office. The team works in a hybrid model from New York, New York, balancing time together with flexibility for individual work-life needs.

At Morgan & Morgan, our mission is to stand up for consumer rights, serving as the last line of defense for millions of Americans against powerful insurance companies, large corporations, and defective products. With a dedicated team of over 6,000 employees, including attorneys in all 50 states, client support staff, and marketing professionals, we are united in our commitment: For the People.Summary:Morgan & Morgan is redefining the capabilities of an injury law firm, leveraging technology to enhance client service. As the world's largest injury firm, we are positioned to provide a consistent and positive experience for individuals facing significant challenges in their lives.We are currently seeking a Senior Manager, Product Operations & Program Management to join our Product team. This impactful role merges delivery execution, team management, and operational excellence. You will lead a diverse team comprising Project Managers, Business Analysts, and Data Analysts, supporting product and engineering teams throughout the organization. Additionally, you will take on hands-on project leadership for specific platform and infrastructure streams while establishing the standards, tools, and governance necessary for the product team to function with consistency and discipline. This position requires in-office attendance four days a week at our Brooklyn office, and relocation assistance is not available.

At Veeva Systems, we are driven by our mission to revolutionize the life sciences industry and accelerate the delivery of therapies to patients. As a trailblazer in the industry cloud, we have achieved remarkable success, surpassing $2 billion in revenue last fiscal year and poised for further growth.Our core values are central to our operations: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation (PBC), which legally commits us to balance the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we offer you the flexibility to choose your working environment, whether from home or in the office, to help you thrive.Join us in transforming the life sciences industry and making a meaningful impact on our customers, employees, and communities.The RoleAs a Senior Product Manager for Veeva Clinical Operations, you will be responsible for steering the product strategy and roadmap for pivotal applications that are reshaping the clinical trial process in the life sciences sector. This position involves defining and delivering innovative solutions that integrate clinical systems, data, and processes, thereby expediting the delivery of new therapies to patients. This is a unique opportunity to influence the future of an industry-leading product suite and contribute to global health.

About the TeamThe New Verticals Strategy & Operations team at DoorDash is redefining the delivery landscape for groceries, alcohol, and retail goods through innovative first-party and third-party operations. Our DashMarts offer on-demand deliveries of essential household items and local favorites, all powered by DoorDash. By partnering with various merchants, we ensure efficient delivery services across grocery and retail sectors, making us the backbone of a robust logistics platform.About the RoleWe are seeking dedicated Senior Associates to join our Central Strategy & Operations team. In this role, you will focus on enhancing network-wide productivity and operational efficiency by developing effective operating principles and tools. You will be responsible for identifying areas for improvement to increase throughput, accuracy, and cost-efficiency across operations.As a key contributor, you will manage productivity metrics related to receiving, throughput, accuracy, and efficiency. By diving deep into data, you will identify performance variances and create systematic tools and enhancements that optimize our warehouse operations. Collaborating closely with local operators, product managers, engineers, designers, and data scientists, you will help conceptualize, iterate, and maintain scalable solutions.This position is ideal for someone who excels in dynamic, fast-paced environments and possesses a strong sense of ownership. You should be adept at leveraging SQL for data analysis, utilizing AI tools for decision-making, and understanding the logistics systems that drive frontline operations. This role is highly visible and will have a significant impact on operational efficiency.

As a Product Operations Manager at ClarityPay, you will play a pivotal role in driving operational excellence and enhancing product delivery. You will collaborate with cross-functional teams to streamline processes, improve customer satisfaction, and ensure the successful launch of innovative products. Your insights and strategic thinking will help shape the future of our offerings.

Role overview eliseai seeks a Senior Manager, Product Strategy and Operations to drive new verticals within the housing sector. This full-time role is based in New York City and centers on expanding the company’s reach and impact in housing-related markets. What you will do Collaborate with teams across eliseai to shape product direction for emerging housing verticals Lead strategic projects from initial planning through to execution Study market trends to spot opportunities for strengthening the product portfolio Help implement operational changes that improve efficiency and overall results Requirements Background in product strategy and operations, preferably in housing or a related field Proven ability to work with cross-functional teams Confidence in making decisions informed by market data and analysis

About ValonValon is at the forefront of innovation, developing an AI-native operating system tailored for regulated finance, starting with the mortgage servicing sector. As a Series C company supported by a16z, we are pioneering transformations in industries often deemed too complex for innovation.Unlike many who rely on outdated legacy systems, we’ve chosen a unique path: we’ve built and operate our own mortgage servicing business, expertly managing over $110 billion in loans. This foundational work has provided us with an in-depth understanding of the complexities required to develop software that truly excels within regulated industries.The results are compelling. We’ve revolutionized mortgage servicing, elevating it from a 0% margin industry to over 60% margins, all while enhancing customer experiences significantly. Major enterprise contracts are now being deployed across the industry.Our platform, ValonOS, streamlines every process, making it structured and programmable, and it is ideally suited for the AI era. With all operations flowing through a single system enriched with data, our AI agents not only automate tasks but also continuously enhance our entire operation. Mortgage servicing is just the first step in our broader vision to revolutionize regulated industries and beyond.About the RoleAs Valon expands its AI-driven platform to enterprise clients in a highly regulated and operationally complex field, we are establishing a dedicated Product Operations function. This role will ensure that our customers enjoy a seamless, reliable, and user-friendly experience with ValonOS, both during and after implementation.In your capacity as a Product Operations Manager, you will act as a cross-functional leader collaborating with Product, Engineering, and Customer teams. You will design and manage the processes, frameworks, and feedback mechanisms that convert real-world usage into valuable product insights. Your expertise will span the entirety of ValonOS, identifying overarching patterns and influencing how the company operates, develops, and delivers its products.This position is perfect for an individual who flourishes in ambiguity, thinks systemically rather than in isolated tasks, and seeks to guide product direction through influence rather than formal authority. You will have the autonomy to pinpoint the most impactful challenges, establish order where it is lacking, and spearhead advancements that enhance product quality, reliability, and customer satisfaction across Valon.

Join Gusto as a Principal Product Operations Manager in Benefits, where you'll play a pivotal role in shaping our benefits offerings and enhancing customer experience. You will lead a dynamic team, leveraging your expertise to streamline processes, optimize product performance, and drive strategic initiatives. We are looking for an innovative thinker who thrives in a fast-paced environment and is passionate about improving the lives of our customers.

About UsAt Metropolis, we are at the forefront of transforming the real world through innovative artificial intelligence. Our mission is to shape the Recognition Economy, creating a future where everyday tasks become effortless, and individuals experience a sense of belonging and accessibility wherever they go. From revolutionizing parking experiences for our Members to enhancing the intelligence layer across retail and hospitality, we are crafting a world that feels intuitive and extraordinary. The future is not a distant dream; it is our reality, and we are seeking builders, innovators, and problem solvers to join us in this journey.Your RoleWe are looking for a highly motivated Director of Product Operations to spearhead the rollout, adoption, and evaluation of our products. This position combines operational excellence with analytical insights, ensuring seamless execution from concept to launch while integrating customer feedback into the product development cycle. You will lead cross-functional releases, quantify value creation, and drive continuous product and process enhancements.Your ResponsibilitiesAct as the primary owner of product releases, cultivating strong partnerships with product management, engineering, tech ops, design, marketing, operations, analytics, finance, and other key teams for effective coordination and alignment throughout the product lifecycle.Lead the Product Operations team (currently consisting of four members, with opportunities for growth), including two dedicated Product Operations Managers responsible for executing product releases and analysis, along with a product support team of two focused on resolving internal inquiries and generating insights from Operations and other stakeholders.Develop and implement comprehensive project plans, timelines, and milestones to guarantee successful and timely product launches while proactively identifying and addressing potential risks that may hinder product development or delivery.Document and maintain all training materials, policies, and procedures related to the operation of new or improved products and features.Collaborate with Analytics and Data Engineering to establish key product KPIs, define metrics, and generate dashboards for ongoing monitoring of product health and feature adoption.Create frameworks for post-release impact reviews (e.g., adoption metrics, GPV/ARR attribution models) to assess realized value, identify variances from forecasts, and incorporate learnings into future product roadmaps.Gather, synthesize, and act on product feedback from internal teams and end-users, ensuring timely resolution of inquiries, bugs, and escalations while enhancing the scalability and efficiency of product support.Execute go-to-market strategies through prompt and effective product launches.

Join Via as a Senior Product Designer on our Transit Operations platform, where your innovative designs will enhance the user experience for public sector transit agencies, municipalities, and governments. You will spearhead the design of a diverse range of products, including booking and dispatching modules, with a focus on serving low-income and minority communities. Your role will involve crafting products that prioritize special needs populations, ensuring smooth and equitable transportation for all. By conducting user research and collaborating across teams, you will create impactful solutions that make commuting easier for hundreds of thousands of riders each week.

Why Join Our TeamAt Brex, we are revolutionizing the way businesses manage their finances with our AI-powered spend management platform. From integrated corporate cards to banking solutions and global payments, we empower companies—ranging from dynamic startups to established enterprises like DoorDash, Flexport, and Compass—to control their spending confidently, reduce costs, and enhance efficiency on a global scale.Joining Brex means pushing boundaries, challenging conventions, and collaborating with some of the brightest minds in the industry. We are dedicated to fostering a diverse and inclusive workforce, believing that your potential should only be limited by the size of your ambitions. We enable your career growth through ample resources, tools, and support.About Our Marketing TeamThe Marketing department at Brex is the voice that communicates our value to the world. Covering areas from acquisition to activation, we translate product value into measurable business outcomes. Our team works across various domains, including Revenue, Product, and Brand Marketing, collaborating closely with nearly every department at Brex. We prioritize speed, experimentation, and a deep understanding of customer behavior. If you're eager to leverage your creativity to drive growth and influence brand perception, this is the ideal opportunity for you.Your RoleWe are seeking a skilled Senior Marketing Operations Manager to lead our systems, data infrastructure, and digital growth initiatives that support our Product-Led Growth (PLG) strategy. In this pivotal role, you will be instrumental in scaling our digital acquisition efforts, enhancing self-serve onboarding processes, and optimizing marketing performance through automation, experimentation, and data-driven insights.The perfect candidate will have a passion for developing a premier marketing technology stack, focusing on event schema structuring, attribution improvement, insights unlocking, and efficiency driving. You will also be enthusiastic about how AI and intelligent workflows can transform operational processes, elevate personalization, speed up experimentation, and streamline routine tasks. In this role, you will define and implement our future marketing operations framework, modernizing systems, processes, and data management across paid media, web, product, and customer lifecycle channels.Work EnvironmentThis position is based in our New York City office. We embrace a hybrid work model that merges the vibrancy of in-office engagement with the flexibility of remote work. Currently, we require team members to be in the office at least two days per week—specifically Wednesday and Thursday. Starting February 2, 2026, this will increase to three in-office days per week—Monday, Wednesday, and Thursday.

Role Overview ro is looking for a Senior Manager of IT Operations to guide its technology infrastructure and operations teams in New York, NY. This leader will be responsible for the delivery of reliable IT services and for maintaining secure, efficient systems that support the company's needs. What You Will Do Manage IT infrastructure, ensuring stability and security across systems Lead and develop a team of IT professionals Oversee daily IT operations and look for ways to improve efficiency Work with senior management to align IT strategies with broader business goals Support innovation and drive ongoing improvement initiatives within IT

As a Senior Manager in Commercial Operations at HelloFresh, you will serve as a key commercial leader within our organization, spearheading a dynamic array of strategic initiatives that redefine our approach to bringing products to market, conveying value to our customers, and amplifying our brand's presence. This pivotal role integrates product development, marketing strategies, and special projects.You will play a crucial role in transforming innovative ideas into reality—crafting compelling narratives around product enhancements, managing strategic projects, and forging external partnerships that elevate our brand and engage our customers.This position is perfect for an entrepreneurial thinker who thrives on taking ownership of complex, high-stakes projects from inception through to implementation. You should possess a strong commercial acumen, with the ability to link product offerings, brand messaging, marketing strategies, and customer behaviors effectively.Your responsibilities will include:Leading and supporting diverse commercial initiatives across the company, managing high-priority projects that necessitate strategic insight, operational execution, and cross-department collaboration.Overseeing the go-to-market strategy for critical product launches and initiatives, ensuring clear, data-driven positioning, robust customer value propositions, and the necessary messaging frameworks to translate strategy into action.Creating compelling product narratives and customer-facing claims that elucidate product features and benefits.Analyzing the competitive landscape to shape positioning, pricing, and product claims, turning market insights into actionable brand guidance.Collaborating closely with teams across Marketing, Product, Culinary, Editorial, Packaging, and Operations to realize initiatives from concept to launch.Leading strategic partnerships with external brands to enrich product offerings, enhance cultural relevance, and spur incremental growth.Acting as a leader for special projects, tackling high-priority, ambiguous tasks in areas such as lifecycle marketing, customer experience, and commercial innovation.Identifying avenues for enhancing customer experience and commercial performance, leveraging data and customer insights.Building and maintaining analytical models primarily using Excel.

Join Topline Pro as a Senior Product Manager, where you will lead innovative product initiatives that drive our company's growth and success. You will collaborate with cross-functional teams to define product vision, strategy, and roadmap, ensuring alignment with customer needs and market trends. Your leadership will significantly impact product development and delivery, making this a key role within our organization.

Role Overview NBCUniversal Media, LLC is hiring a Senior Product Manager in New York. This role sets product direction and guides projects that influence the company’s digital platforms. What You Will Do Work with teams across disciplines to define product vision and strategy Set priorities for features and enhancements Oversee the full product lifecycle, from initial concept through launch Focus on delivering user experiences that meet both market demands and internal objectives What We Look For Experience leading product development in a digital environment Ability to balance user needs with business goals Strong collaboration and communication skills

About the Role Topline Pro is hiring a Senior Product Manager in Brooklyn, NY. This role shapes product strategy and guides new launches from concept through delivery. The Senior Product Manager works closely with cross-functional teams and stakeholders to define product vision and align on goals that support business growth. What You Will Do Lead cross-functional teams through all stages of product development Define and communicate product vision and strategy Collaborate with stakeholders to set priorities and ensure successful launches

About UsNourish is dedicated to enhancing individuals' health by simplifying nutritious eating. With nutrition-related chronic diseases being a significant yet often overlooked global issue, we believe that food can act as medicine. Collaborating with Registered Dietitians represents one of the most impactful interventions available, yet less than 1% of eligible Americans utilize their covered benefits.At Nourish, we are pioneering an AI-driven, patient-centric healthcare system focused on nutrition, aiming to improve health outcomes, reduce costs, and enable individuals to lead healthier, longer lives. Established three years ago, we are operational in all 50 states and currently support thousands of dietitians alongside hundreds of thousands of patients on our platform.Our rapid growth includes partnerships with national health insurance providers and healthcare groups, bolstered by $115 million raised from prominent venture capitalists such as JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors feature renowned healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, along with soccer star Alex Morgan and the founders of Olipop and Notion.To learn more about us, visit our website.