Support Engineer

About the RoleJoin Remarcable, Inc., where we are revolutionizing the way electrical contractors and distributors interact, procure, and manage operations. Our innovative cloud-based platform enhances procurement, inventory, and tool management, empowering contractors with the efficiency and insights necessary to build the future.We are looking for enthusias…

Join our dynamic team at 360IT Professionals as a PC Support Technician. This role is crucial to ensuring our clients receive top-notch technical assistance and support. As a PC Support Technician, you will be responsible for troubleshooting hardware and software issues, providing solutions, and maintaining a high level of customer satisfaction. Ideal candidates will have a passion for technology and a strong desire to help others.

Join our dynamic team at Worldwide Tech Services as a part-time PC Support Specialist! In this role, you will be the first line of support to our clients, assisting them with troubleshooting, installations, and maintenance of their computer systems. Your technical expertise and customer service skills will be crucial in ensuring a seamless experience for our users.

About Employee NavigatorEmployee Navigator is a rapidly expanding and profitable SaaS firm that collaborates with top insurance carriers, payroll service providers, and insurance brokers to streamline the management of employee benefits and HR processes. Our platform enhances daily operations related to benefits administration, employee onboarding, and various HR functions. As the premier platform focused on brokers, we cater to over 180,000 organizations and more than 14 million employees nationwide. We are proud to have been recognized as a Top Workplace by the Washington Post for six consecutive years.About the RoleThe Client Support Specialist will ensure a premier experience for our customers. The Client Support team plays a crucial role in guiding our broker clients through critical phases of their customer journey, sharing insights to help all users become adept at using Employee Navigator. You will have a direct impact on the experiences of thousands of customers utilizing our platform.*Please note:* This position requires onsite attendance five days a week.ResponsibilitiesMaster all aspects of the Employee Navigator platform through comprehensive departmental and independent training.Utilize your in-depth knowledge of Employee Navigator’s offerings to resolve client issues and inquiries, surpassing expectations and ensuring clients recognize the value of our solutions.Act as the primary support contact for our customers through email, phone, or our support forum.Assist clients with case developments, including benefits enrollment, carrier and payroll integrations, and employee onboarding processes.Team up with colleagues to enhance processes and strategies for maximizing the Employee Navigator software's effectiveness.Provide expert consultation to clients utilizing Employee Navigator’s complex products and technologies.Offer suggestions to EN leadership regarding potential best practices and training based on client feedback and experiences.Facilitate training webinars.Work under general guidance to troubleshoot issues and provide solutions, with support on complex matters.

Opus1 is revolutionizing the way performing arts education is delivered through our innovative platform. As a premier SaaS CRM tailored for music and performing arts institutions, we empower organizations to effectively manage, expand, and engage their communities via our user-friendly software that connects administrators, instructors, and students seamlessly. Our dynamic startup is dedicated to fostering a vibrant environment for creative education to flourish!We are on the lookout for a passionate Technical Support Specialist to join our expanding team. In this role, you will be the cornerstone of our customer support efforts, providing exceptional assistance through chat, email, and phone, ensuring that each interaction exemplifies our commitment to quality and in-depth product knowledge.If you thrive on helping customers, enjoy problem-solving, and are dedicated to creating outstanding support experiences, we would love to hear from you.Your responsibilities will include:Managing customer interactions through in-app chat, email, and calls, ensuring prompt, accurate, and high-quality supportAssisting customers with their daily use of Opus1 and guiding DIY onboarding customers with real-time implementation queriesDiagnosing product issues and helping customers navigate workflows with clarity and confidenceEnsuring strong response and resolution times in accordance with support SLAsCreating insightful moments by helping customers gain a deeper understanding of the platformUtilizing HubSpot to manage, prioritize, and resolve tickets while maintaining excellent ticket hygiene (tagging, categorization, documentation)Adhering to triage and escalation procedures to ensure efficient issue routing and resolutionIdentifying recurring challenges and reporting trends to Support leadershipContributing to the upkeep of Knowledge Base articles, FAQs, and internal documentation to enhance self-service options and team efficiencyCollaborating cross-functionally with Customer Success, Onboarding, Product, and Sales teams to ensure a seamless customer experience and effective issue resolutionYou will be a great fit for this position if you possess:At least 1 year of experience in technical support, customer support, or help desk rolesStrong communication skills and a knack for problem-solvingA passion for technology and helping others

Are you seeking a fulfilling career that makes a difference? Do you have a passion for working with children and empowering them with the skills they need for success in their development? At Above and Beyond Therapy, we believe in investing in our team. We provide comprehensive Paid Training to help you become a Registered Behavioral Technician (RBT), guiding you through the process step by step! We are searching for dedicated individuals who have experience working with children and are committed to positively impacting the lives of families and children with autism.This role involves providing In-home or center-based services, requiring a candidate who is eager to work closely with children. You will play a pivotal role in helping them develop essential skills, including behavior management, toileting, feeding, compliance, and other developmental and educational tasks.We offer competitive compensation and flexible hours, allowing you to collaborate with our team to create a schedule that promotes a healthy work-life balance. We want you to enjoy what you do!We encourage applicants from diverse backgrounds to apply, including individuals with experience in the following roles: Childcare Provider, Nanny, Babysitter, Preschool/Infant Teacher, Montessori Guide, Tutor, Substitute Teacher, Behavioral Health Technicians, Camp Counselor, Childcare Volunteer, Sunday School Teacher, Teaching, Special Education, Sociology, Human Development, Early Childhood Development, Paraprofessionals, Direct Support Professionals, Life Skills AssistantJoin us at Above and Beyond Therapy for a rewarding position with opportunities for growth and the support you need to excel as a clinical therapist. We are dedicated to ensuring our therapists are fulfilled in their roles, as we believe this is key to helping children reach their full potential.

Join our mission to protect every child and serve all working individuals while ensuring that no veteran is left behind. This role offers a unique opportunity to utilize your exceptional people skills in a fulfilling environment.As a fully remote position, you will enjoy the freedom to set your own hours, allowing you to balance work and family life effectively, all while earning a competitive income.

Join our dynamic team as a Customer Service Technical Support Representative where you will be the first line of support for our valued customers. In this role, you will assist clients with technical inquiries, troubleshoot issues, and provide exceptional service to enhance customer satisfaction.

Join Sonsoft Inc. as a JDA/RP WMS Implementation & Support Specialist! In this vital role, you will be part of a dynamic team dedicated to optimizing warehouse management systems. Your expertise will help streamline operations and improve efficiency for our clients. If you are passionate about technology and thrive in a collaborative environment, we want to hear from you!

Join Prosidian Consulting as a Group Meeting Facilitator and Coordinator Support Specialist. In this dynamic role, you will be responsible for managing and facilitating group meetings, ensuring that all logistical aspects are handled seamlessly.Your expertise will help in creating productive environments for discussions, workshops, and training sessions. You will work closely with teams to prepare agendas, organize materials, and provide post-meeting summaries.

Are you a skilled Billing Specialist eager to seize a fresh opportunity with a reputable healthcare firm? Do you aspire to elevate your career by joining a dynamic and expanding organization? If your answer is a resounding 'yes', then this Billing Specialist role is tailored for you!Key Responsibilities:Positioned at the front desk alongside the Office Assistant, ensuring visibility and support for patients.Primary responsibilities include reviewing Explanation of Benefits (EOBs), clarifying benefits for patients, performing payment postings, and handling collections. Billing for all types of insurance, including private, commercial, and government (Medicare/Medicaid).Conduct insurance verification and authorization to facilitate smooth billing processes.Work Hours: Monday to Friday, 8:00 AM to 5:00 PMCompensation: Starting at $16/hour, commensurate with experience.Why Join Us?A diverse healthcare organization committed to innovative solutions and services.Competitive salary and benefits package.Be part of a company with over 150 years of successful operation and a presence in all 50 states!

Join Houston Engineering, Inc. as a dedicated Traffic Engineer in Omaha, Nebraska. In this pivotal role, you'll be responsible for analyzing traffic patterns, designing safe and efficient road systems, and collaborating with various stakeholders to enhance transportation infrastructure. Your expertise will contribute to our mission of providing innovative engineering solutions that improve community mobility and safety.

Company OverviewAt Olsson, we are dedicated to engineering and designing solutions that enhance the world we live in. Our commitment to responsiveness, transparency, and results drives our interactions with our employees, clients, and community.As a people-focused firm, our greatest asset is our talented workforce. We foster an environment that encourages personal growth and creativity, shaping a unique culture that allows us to develop our people alongside our business growth, ultimately creating a positive impact on our surroundings. Job OverviewWe are on the lookout for an accomplished and driven Project Structural Engineer to join our Federal Engineering and Design Team. In this role, you will play a pivotal part in developing mission-critical infrastructure nationwide. From military installations and VA hospitals to federal campuses and secure facilities, your contributions will help establish the structural framework for projects that fulfill national needs and enhance lives.This position is more than just a design role; it offers the chance to lead, collaborate, and innovate within a team that prioritizes technical excellence, outstanding client service, and meaningful community impact.Key ResponsibilitiesAs a Project Structural Engineer, you will take charge of structural design and coordination for a variety of federal projects. Your daily responsibilities will include:Leading structural engineering initiatives for vertical infrastructure projects such as barracks, hospitals, administrative buildings, and specialized federal facilities.Conducting detailed structural analysis and design for steel, concrete, masonry, and wood systems. Creating construction documents including plans, specifications, and calculations.Collaborating closely with architects, civil engineers, mechanical/electrical teams, and federal stakeholders to ensure the seamless integration of structural systems.Applying design standards such as UFC (Unified Facilities Criteria), IBC (International Building Code), ASCE, AISC, and other federal and industry regulations.Assisting in proposal writing, scope development, and participating in federal RFP responses to expand Olsson’s federal portfolio.Providing technical mentorship to junior engineers, reviewing work for quality and accuracy, and encouraging a collaborative learning atmosphere.

Join Houston Engineering, Inc. as a Senior Municipal Engineer and play a pivotal role in shaping the infrastructure and community development projects that enhance the quality of life in our urban environments. We are seeking an experienced professional who is passionate about sustainable municipal engineering and is ready to lead innovative projects.

As a Senior Traffic Engineer at Houston Engineering, Inc., you will play a pivotal role in the development and management of traffic engineering projects. Your expertise will contribute to enhancing transportation systems and ensuring safe, efficient mobility for communities. You will lead projects from conception through execution, collaborating with multidisciplinary teams and stakeholders to deliver innovative solutions.Key responsibilities include conducting traffic studies, analyzing data, designing traffic control systems, and ensuring compliance with relevant regulations. You will also mentor junior engineers and provide technical guidance to your team.

About Olsson Olsson delivers engineering and design solutions that improve communities and the environment. The company values responsiveness, transparency, and results, focusing on both client outcomes and team success. Olsson’s people-first approach encourages creativity and personal growth, shaping a culture where employees and the business thrive together. Role Overview The Data Center Design team at Olsson is seeking an Assistant Fire Protection Engineer - Data Engineer. This position supports large-scale, mission-critical projects, including hyperscale data centers and secure facilities. The role centers on providing technical input on fire protection strategies to safeguard infrastructure and assets, always with a focus on meeting strict code and client requirements. Collaboration and Project Scope This engineer works closely with architects, MEP engineers, and security professionals. Projects span multiple sectors, such as data centers, healthcare, higher education, commercial, industrial, and federal facilities. The team is known for delivering innovative, high-performance building systems. Locations Dallas, TX Fort Worth, TX North Kansas City, MO Omaha, NE Tulsa, OK

Role Overview Arthur Grand Technologies, Inc. is hiring a Syteline ERP Support Specialist for a full-time, permanent position based in Sarpy County. This hybrid role focuses on supporting and maintaining the Syteline ERP system to keep business operations running smoothly. What You Will Do Provide day-to-day support for the Syteline ERP system Troubleshoot technical and user issues to resolve problems quickly Work with stakeholders to identify needs and implement system enhancements Deliver training to users to help them get the most from the ERP platform Location and Work Arrangement This is a hybrid opportunity based in Omaha, NE (Sarpy County).

DLR Group seeks a Civil Engineer in Omaha, Nebraska. This position works with a team focused on design solutions for community infrastructure projects. Role overview This role centers on collaborating with other professionals to address engineering challenges. The team works on projects that aim to improve and transform local communities through thoughtful infrastructure design. What you will do Work closely with engineers and designers to develop project solutions Contribute to the planning and execution of infrastructure projects Help solve complex engineering problems as part of a multidisciplinary team

Company OverviewAt Olsson, we are dedicated to engineering and designing innovative solutions that enhance the world around us. Our commitment to being responsive, transparent, and results-oriented is evident in our interactions with our people, clients, and stakeholders.As a people-focused company, we recognize that our greatest asset is our team. This philosophy fosters an environment where creativity and growth thrive, leading to a unique culture at Olsson. We aim to nurture our employees as we expand our business, ultimately creating a positive impact on the communities we serve.Position OverviewOlsson offers a wide range of multidisciplinary design services for transportation projects, including DOT and municipal roadway systems, urban and rural highways, interchanges, and local streets. As a Licensed Transportation Engineer specializing in roadway projects, you will be instrumental in the planning, design, and execution of these projects, with a particular focus on enclosed storm sewer drainage design. Key responsibilities include preparing detailed roadway and drainage plans and specifications, conducting and reviewing hydraulic calculations, formulating cost estimates, and supporting project management initiatives. You will work closely with diverse teams, agency partners, and clients, contribute to technical decision-making, and mentor junior engineers. Additionally, you will participate in client meetings and conduct field observations, ensuring engagement throughout the entire project lifecycle.

Join our dynamic team at Houston Engineering, Inc. as a Senior Water Resources Engineer, where you will play a pivotal role in designing and implementing innovative water resource solutions. In this full-time position, you will collaborate with a multidisciplinary team to address complex water management challenges, ensuring sustainability and compliance with regulations.