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Experience Level
Entry Level
About the job
About the Role
Westgate Resorts is hiring a Lifeguard for its Orlando waterpark. This position focuses on guest safety and a positive experience in and around the pool areas.
What You Will Do
Monitor pools and surrounding areas for safety hazards
Enforce waterpark safety rules and regulations
Assist guests with questions or concerns
What We’re Looking For
Current lifeguard certification
Strong communication skills
Commitment to guest safety and service
Westgate Resorts welcomes certified lifeguards who care about water safety and enjoy helping guests.
About the Role Westgate Resorts is hiring a Lifeguard for its Orlando waterpark. This position focuses on guest safety and a positive experience in and around the pool areas. What You Will Do Monitor pools and surrounding areas for safety hazards Enforce waterpark safety rules and regulations Assist guests with questions or concerns What We’re Looking For Cu…
Join Our Team as a Lifeguard!As a Lifeguard at Westgate Resorts, your primary responsibility will be to ensure the safety and well-being of our guests. You will:Maintain vigilant surveillance over the pool and water park areas, actively monitoring guests for any signs of distress or unsafe behavior.Provide emergency care when needed and liaise with emergency medical services to guarantee prompt assistance for guests in distress.Ensure the cleanliness and hygiene of all pool and water park facilities, contributing to a welcoming environment for guests.Document shift activities meticulously, including incidents and actions taken, to maintain a safe environment.Participate in regular in-service training to stay informed about the latest safety protocols and guidelines.Collaborate effectively with your team, offering support to colleagues as required.We are looking for individuals who share our core values of integrity, passion, and a strong work ethic. Your commitment to these values is crucial to our collective success!
About the Role Westgate Resorts seeks a part-time Lifeguard for its Orlando waterpark. This position plays a key role in guest safety and enjoyment across the facility. Lifeguards remain alert, monitor pool areas, and help create a welcoming atmosphere for families and individuals.
Join our team as a Lifeguard at Westgate Resorts!Ensure guests' safety by maintaining vigilant surveillance over the pool and water park areas, continually scanning for any signs of distress or unsafe behavior.Provide emergency care and contact medical services when necessary to ensure prompt assistance is available for guests in need.Keep the pool and water park areas clean and well-maintained, creating a pleasant and sanitary environment for all guests.Document incidents, observations, and actions taken during your shift in detailed activity reports.Participate in scheduled in-service training to remain current with the latest safety protocols and guidelines.Work collaboratively with your colleagues, assisting them in their duties as needed.To thrive in this position, you must exemplify our core values of integrity, passion, and a strong work ethic. We seek individuals who are committed to excellence and enhancing our guests' experiences.
Join our team at Westgate Resorts, where we value cleanliness and guest satisfaction! As a Housekeeper, you will play a crucial role in providing a welcoming environment for our guests. Your responsibilities will include maintaining the cleanliness and organization of guest rooms and public areas, ensuring every detail is perfect for our visitors. If you take pride in your work and enjoy making a difference, we would love to hear from you!
Are you an engaging leader with a knack for solving problems and ensuring smooth operations? Join us at The Pines at Sunriver as a full-time Engineering Supervisor and become an integral part of our dedicated team. This is your opportunity to guide a talented crew, maintain our resort's excellence, and enhance the guest experience every day!As a vital member of the Resort Operations Team, the Engineering Supervisor will lead a team of maintenance technicians, managing daily repairs, preventative maintenance, and overall facility upkeep. Your leadership will be crucial in ensuring our resort remains safe, functional, and inviting for every guest and owner.In the role of Engineering Supervisor, you will:Supervise and lead the maintenance team, ensuring all resort units and public areas are impeccably maintained.Coordinate work schedules, assign daily tasks, and effectively balance business needs with employee requests.Train, mentor, and develop your team for optimal performance.Conduct regular inspections to uphold high standards of quality and safety.Respond promptly to maintenance requests from guests and staff with efficiency and professionalism.Manage departmental budgets, records, payroll, and operations.Ensure compliance with OSHA, safety regulations, and company policies.Assist with hands-on maintenance tasks as required.Undertake additional responsibilities as assigned.To thrive in this position, you should embody our core values of integrity, passion, and a strong work ethic. These are essential to our success, and we seek someone who shares this commitment.
Join our dynamic team at Westgate Resorts as a Sales Representative, where you'll be at the forefront of creating unforgettable vacation experiences for our guests. This role is ideal for enthusiastic individuals who are passionate about sales and customer service.
Role overview Westgate Resorts seeks a Security Officer in Orlando to help protect guests and property. The position centers on monitoring resort grounds, identifying possible security concerns, and acting quickly when incidents occur. Strong attention to detail and a proactive approach are important in this work. Key responsibilities Patrol and observe resort areas to support safety Spot and report any security risks or unusual activity Respond to emergencies and incidents as needed Contribute to a secure and welcoming environment for guests and staff Work environment Security Officers at Westgate Resorts encounter a variety of situations each day. The role is central to maintaining a safe and positive atmosphere throughout the property.
Join the dynamic logistics team at Westgate Resorts as a Warehouse Driver. In this full-time role, you will play a vital part in ensuring the efficient distribution of goods within our warehouse. Your responsibilities will include transporting items, managing inventory, and assisting with loading and unloading tasks. We are looking for a reliable and motivated individual who enjoys working in a fast-paced environment.
Westgate Resorts in Orlando is hiring a part-time Cashier. This position plays a key role in helping guests check out efficiently and making sure each transaction is handled accurately. Friendly service and careful attention to detail are important in this role. What you will do Process guest payments, including cash, credit, and other methods Provide courteous and helpful service at the register Maintain an organized and efficient checkout area Requirements Comfort interacting with customers Strong attention to detail Enjoys working as part of a team
Join Westgate Resorts as an Engineering Manager in our vibrant Orlando location. In this pivotal role, you will oversee engineering operations to ensure the highest standards of quality and efficiency are met across our properties. Your leadership will guide a dedicated team, fostering an environment of innovation and operational excellence.Your responsibilities will include managing maintenance engineering projects, coordinating with various departments, and ensuring compliance with safety regulations. If you possess a passion for engineering and exceptional leadership skills, we invite you to apply and make a significant impact in our community.
Westgate Resorts in Orlando is hiring a Grounds Supervisor to lead the care of our outdoor areas. This position ensures that grounds remain clean, attractive, and inviting for guests throughout the property. Role overview The Grounds Supervisor manages a team of groundskeepers, guiding daily work and overseeing landscaping projects. This role is responsible for maintaining equipment and monitoring supplies to keep operations running smoothly. What you will do Supervise and support groundskeeping staff Coordinate and monitor landscaping and outdoor maintenance projects Ensure all outdoor spaces meet Westgate Resorts’ standards for appearance and safety Oversee the care and inventory of landscaping equipment and supplies Requirements Previous experience in grounds maintenance or landscaping supervision Strong leadership and organizational skills Attention to detail in maintaining outdoor environments
Job SummaryThe Reservations Agent plays a crucial role in efficiently processing incoming tour reservations, whether they include transportation or not. This position involves providing exceptional support to prospective customers through inbound programs and translation services. The Reservations Agent is dedicated to facilitating seamless communication, effective scheduling, and outstanding customer service to optimize bookings and elevate the guest experience.Essential Duties and ResponsibilitiesPrecisely enter all inbound reservations, both with and without transportation.Professionally manage and direct inbound phone inquiries.Keep qualifications updated and assist Outside Public Contacts (OPCs) with necessary changes.Offer translation assistance for Portuguese and Spanish-speaking customers to streamline tour bookings.Communicate any flow or qualification modifications to OPCs at assigned locations.Address inquiries regarding inbound phone programs and engage prospective customers.Provide accurate directions to all resort properties.Check in and out external solicitors at designated locations.Monitor flow, coverage, and productivity during each shift, delivering relevant updates to the Manager on Duty (MOD).Conduct location verifications each shift to confirm staffing; inform Field Managers of any “open” locations and maintain records to accurately assess penalties.Assemble brochures for departmental Fun Packs for distribution at hotel Guest Services.Verify daily “no show” tours and contact guests to reschedule, maximizing resort bookings.Book accommodations for Westgate Resorts properties, including Westgate Lakes, Westgate Towers, Westgate Villas, Westgate Park City, and Blue Tree Resorts.Perform light clerical tasks as assigned.
About the Role Westgate Resorts is hiring a Dayline Sales Support team member in Orlando. This part-time position supports the sales department and helps keep customer interactions running smoothly. What You Will Do Assist the sales team with daily tasks Help maintain an organized and efficient sales process Contribute to a positive experience for customers Who Should Apply This role suits people who enjoy working with others and want to learn more about sales. Enthusiasm and a team mindset are important.
Your Role as a Guest Relations Agent:Efficiently address guest inquiries, concerns, and requests.Delegate work orders to bell services for luggage handling, pickups, and room transitions.Ensure prompt responses to guest needs, including luggage assistance and package deliveries.Track bell staff availability to optimize workflow and service delivery.Maintain clear communication with team members through radio, phone, or internal systems.Keep a well-organized log of bell staff assignments and associated tasks.Collaborate with front desk and housekeeping for early check-ins, check-outs, room changes, and VIP arrivals.Manage luggage storage and retrieval, ensuring security and proper tagging of items.Coordinate transportation requests, including taxis or shuttle services.Provide priority service and personalized attention to VIP guests.Work alongside management to meet guest preferences and fulfill loyalty program benefits.Act as a liaison between guests, bell staff, front desk, and other departments to enhance service delivery.Deliver clear instructions to bell staff to maintain operational efficiency.Report maintenance issues, lost and found items, or security concerns promptly.Facilitate a smooth workflow during busy check-in/check-out periods.Exhibit thorough knowledge of Westgate’s policies, procedures, service fundamentals, and resort amenities.Provide recommendations and make reservations for dining, attractions, transportation, and events.Deliver consistently friendly, professional, and welcoming service to all guests.Greet guests warmly upon arrival to enhance their overall experience.Assist with special requests, such as flowers, gifts, or unique amenities.Ensure the work area is clean and organized.Offer clear and concise directions to guests as needed.Communicate effectively about resort facilities and local attractions.Serve as a lobby ambassador to ensure guest satisfaction during check-in and check-out.
Join the vibrant team at Westgate Resorts as a Food Runner, where your passion for exceptional service will shine! As a key member of our dining staff, you will be responsible for delivering food and beverages to guests in a timely manner while ensuring a memorable dining experience.
As a Telesales Representative at Westgate Resorts, your mission will be to reconnect former owners with the exceptional value of vacation ownership. You will lead them through a personalized sales journey, actively listening and empathizing with their needs to pair them with the ideal product at a competitive price. This role is perfect for those seeking a stable income, biweekly pay, and an opportunity to foster meaningful relationships while contributing to the revenue growth of Westgate.Key Responsibilities:Initiate outbound calls and handle inbound inquiries from past owners to drive new sales and account upgrades.Revive interest from canceled owners by addressing their concerns, overcoming objections, and providing customized product recommendations.Manage leads throughout a 45-day sales cycle with diligent follow-ups via calls, emails, and texts.Deliver comprehensive presentations on the entire Westgate product portfolio, ensuring cross-training across all inventory.Guarantee customer satisfaction by confirming that sold products align with client needs and expectations.Meet departmental performance benchmarks, including:50+ calls daily$40,000+ average net volumeMaintain accurate records of all interactions and adhere to company and regulatory guidelines.Collaborate effectively with the Telesales Team Lead for lead organization and assignment.
About the Role Westgate Resorts in Orlando is hiring a Gift Room Clerk. This position focuses on helping guests choose gifts and souvenirs, while maintaining a welcoming atmosphere in the gift room. What You Will Do Assist guests with selecting merchandise and answering questions Process sales transactions accurately Monitor and manage inventory levels Keep the gift room organized and presentable Support a positive shopping experience for all visitors Why Work With Us Westgate Resorts values employees and provides a supportive workplace. Team members have opportunities to grow and advance within the company.
Join the dynamic team at Westgate Resorts as a Full-Time In-House Marketing Specialist! As a key player, you'll be responsible for driving marketing strategies that amplify our brand presence and engage our valued customers. You will work closely with our marketing team to develop innovative campaigns, analyze market trends, and contribute to our overall growth.
About the Role Westgate Resorts is hiring a Resort Experience Supervisor in Orlando. This leadership role focuses on improving the guest experience and supporting smooth resort operations each day. What You Will Do Oversee daily resort operations to maintain high service standards Mentor and guide team members to deliver excellent guest service Implement strategies that enhance the overall guest experience Who We’re Looking For We seek someone with a strong commitment to guest satisfaction and team development. Leadership experience in hospitality or a similar setting is valuable.
About the Role Westgate Resorts is hiring a Lifeguard for its Orlando waterpark. This position focuses on guest safety and a positive experience in and around the pool areas. What You Will Do Monitor pools and surrounding areas for safety hazards Enforce waterpark safety rules and regulations Assist guests with questions or concerns What We’re Looking For Cu…
Join Our Team as a Lifeguard!As a Lifeguard at Westgate Resorts, your primary responsibility will be to ensure the safety and well-being of our guests. You will:Maintain vigilant surveillance over the pool and water park areas, actively monitoring guests for any signs of distress or unsafe behavior.Provide emergency care when needed and liaise with emergency medical services to guarantee prompt assistance for guests in distress.Ensure the cleanliness and hygiene of all pool and water park facilities, contributing to a welcoming environment for guests.Document shift activities meticulously, including incidents and actions taken, to maintain a safe environment.Participate in regular in-service training to stay informed about the latest safety protocols and guidelines.Collaborate effectively with your team, offering support to colleagues as required.We are looking for individuals who share our core values of integrity, passion, and a strong work ethic. Your commitment to these values is crucial to our collective success!
About the Role Westgate Resorts seeks a part-time Lifeguard for its Orlando waterpark. This position plays a key role in guest safety and enjoyment across the facility. Lifeguards remain alert, monitor pool areas, and help create a welcoming atmosphere for families and individuals.
Join our team as a Lifeguard at Westgate Resorts!Ensure guests' safety by maintaining vigilant surveillance over the pool and water park areas, continually scanning for any signs of distress or unsafe behavior.Provide emergency care and contact medical services when necessary to ensure prompt assistance is available for guests in need.Keep the pool and water park areas clean and well-maintained, creating a pleasant and sanitary environment for all guests.Document incidents, observations, and actions taken during your shift in detailed activity reports.Participate in scheduled in-service training to remain current with the latest safety protocols and guidelines.Work collaboratively with your colleagues, assisting them in their duties as needed.To thrive in this position, you must exemplify our core values of integrity, passion, and a strong work ethic. We seek individuals who are committed to excellence and enhancing our guests' experiences.
Join our team at Westgate Resorts, where we value cleanliness and guest satisfaction! As a Housekeeper, you will play a crucial role in providing a welcoming environment for our guests. Your responsibilities will include maintaining the cleanliness and organization of guest rooms and public areas, ensuring every detail is perfect for our visitors. If you take pride in your work and enjoy making a difference, we would love to hear from you!
Are you an engaging leader with a knack for solving problems and ensuring smooth operations? Join us at The Pines at Sunriver as a full-time Engineering Supervisor and become an integral part of our dedicated team. This is your opportunity to guide a talented crew, maintain our resort's excellence, and enhance the guest experience every day!As a vital member of the Resort Operations Team, the Engineering Supervisor will lead a team of maintenance technicians, managing daily repairs, preventative maintenance, and overall facility upkeep. Your leadership will be crucial in ensuring our resort remains safe, functional, and inviting for every guest and owner.In the role of Engineering Supervisor, you will:Supervise and lead the maintenance team, ensuring all resort units and public areas are impeccably maintained.Coordinate work schedules, assign daily tasks, and effectively balance business needs with employee requests.Train, mentor, and develop your team for optimal performance.Conduct regular inspections to uphold high standards of quality and safety.Respond promptly to maintenance requests from guests and staff with efficiency and professionalism.Manage departmental budgets, records, payroll, and operations.Ensure compliance with OSHA, safety regulations, and company policies.Assist with hands-on maintenance tasks as required.Undertake additional responsibilities as assigned.To thrive in this position, you should embody our core values of integrity, passion, and a strong work ethic. These are essential to our success, and we seek someone who shares this commitment.
Join our dynamic team at Westgate Resorts as a Sales Representative, where you'll be at the forefront of creating unforgettable vacation experiences for our guests. This role is ideal for enthusiastic individuals who are passionate about sales and customer service.
Role overview Westgate Resorts seeks a Security Officer in Orlando to help protect guests and property. The position centers on monitoring resort grounds, identifying possible security concerns, and acting quickly when incidents occur. Strong attention to detail and a proactive approach are important in this work. Key responsibilities Patrol and observe resort areas to support safety Spot and report any security risks or unusual activity Respond to emergencies and incidents as needed Contribute to a secure and welcoming environment for guests and staff Work environment Security Officers at Westgate Resorts encounter a variety of situations each day. The role is central to maintaining a safe and positive atmosphere throughout the property.
Join the dynamic logistics team at Westgate Resorts as a Warehouse Driver. In this full-time role, you will play a vital part in ensuring the efficient distribution of goods within our warehouse. Your responsibilities will include transporting items, managing inventory, and assisting with loading and unloading tasks. We are looking for a reliable and motivated individual who enjoys working in a fast-paced environment.
Westgate Resorts in Orlando is hiring a part-time Cashier. This position plays a key role in helping guests check out efficiently and making sure each transaction is handled accurately. Friendly service and careful attention to detail are important in this role. What you will do Process guest payments, including cash, credit, and other methods Provide courteous and helpful service at the register Maintain an organized and efficient checkout area Requirements Comfort interacting with customers Strong attention to detail Enjoys working as part of a team
Join Westgate Resorts as an Engineering Manager in our vibrant Orlando location. In this pivotal role, you will oversee engineering operations to ensure the highest standards of quality and efficiency are met across our properties. Your leadership will guide a dedicated team, fostering an environment of innovation and operational excellence.Your responsibilities will include managing maintenance engineering projects, coordinating with various departments, and ensuring compliance with safety regulations. If you possess a passion for engineering and exceptional leadership skills, we invite you to apply and make a significant impact in our community.
Westgate Resorts in Orlando is hiring a Grounds Supervisor to lead the care of our outdoor areas. This position ensures that grounds remain clean, attractive, and inviting for guests throughout the property. Role overview The Grounds Supervisor manages a team of groundskeepers, guiding daily work and overseeing landscaping projects. This role is responsible for maintaining equipment and monitoring supplies to keep operations running smoothly. What you will do Supervise and support groundskeeping staff Coordinate and monitor landscaping and outdoor maintenance projects Ensure all outdoor spaces meet Westgate Resorts’ standards for appearance and safety Oversee the care and inventory of landscaping equipment and supplies Requirements Previous experience in grounds maintenance or landscaping supervision Strong leadership and organizational skills Attention to detail in maintaining outdoor environments
Job SummaryThe Reservations Agent plays a crucial role in efficiently processing incoming tour reservations, whether they include transportation or not. This position involves providing exceptional support to prospective customers through inbound programs and translation services. The Reservations Agent is dedicated to facilitating seamless communication, effective scheduling, and outstanding customer service to optimize bookings and elevate the guest experience.Essential Duties and ResponsibilitiesPrecisely enter all inbound reservations, both with and without transportation.Professionally manage and direct inbound phone inquiries.Keep qualifications updated and assist Outside Public Contacts (OPCs) with necessary changes.Offer translation assistance for Portuguese and Spanish-speaking customers to streamline tour bookings.Communicate any flow or qualification modifications to OPCs at assigned locations.Address inquiries regarding inbound phone programs and engage prospective customers.Provide accurate directions to all resort properties.Check in and out external solicitors at designated locations.Monitor flow, coverage, and productivity during each shift, delivering relevant updates to the Manager on Duty (MOD).Conduct location verifications each shift to confirm staffing; inform Field Managers of any “open” locations and maintain records to accurately assess penalties.Assemble brochures for departmental Fun Packs for distribution at hotel Guest Services.Verify daily “no show” tours and contact guests to reschedule, maximizing resort bookings.Book accommodations for Westgate Resorts properties, including Westgate Lakes, Westgate Towers, Westgate Villas, Westgate Park City, and Blue Tree Resorts.Perform light clerical tasks as assigned.
About the Role Westgate Resorts is hiring a Dayline Sales Support team member in Orlando. This part-time position supports the sales department and helps keep customer interactions running smoothly. What You Will Do Assist the sales team with daily tasks Help maintain an organized and efficient sales process Contribute to a positive experience for customers Who Should Apply This role suits people who enjoy working with others and want to learn more about sales. Enthusiasm and a team mindset are important.
Your Role as a Guest Relations Agent:Efficiently address guest inquiries, concerns, and requests.Delegate work orders to bell services for luggage handling, pickups, and room transitions.Ensure prompt responses to guest needs, including luggage assistance and package deliveries.Track bell staff availability to optimize workflow and service delivery.Maintain clear communication with team members through radio, phone, or internal systems.Keep a well-organized log of bell staff assignments and associated tasks.Collaborate with front desk and housekeeping for early check-ins, check-outs, room changes, and VIP arrivals.Manage luggage storage and retrieval, ensuring security and proper tagging of items.Coordinate transportation requests, including taxis or shuttle services.Provide priority service and personalized attention to VIP guests.Work alongside management to meet guest preferences and fulfill loyalty program benefits.Act as a liaison between guests, bell staff, front desk, and other departments to enhance service delivery.Deliver clear instructions to bell staff to maintain operational efficiency.Report maintenance issues, lost and found items, or security concerns promptly.Facilitate a smooth workflow during busy check-in/check-out periods.Exhibit thorough knowledge of Westgate’s policies, procedures, service fundamentals, and resort amenities.Provide recommendations and make reservations for dining, attractions, transportation, and events.Deliver consistently friendly, professional, and welcoming service to all guests.Greet guests warmly upon arrival to enhance their overall experience.Assist with special requests, such as flowers, gifts, or unique amenities.Ensure the work area is clean and organized.Offer clear and concise directions to guests as needed.Communicate effectively about resort facilities and local attractions.Serve as a lobby ambassador to ensure guest satisfaction during check-in and check-out.
Join the vibrant team at Westgate Resorts as a Food Runner, where your passion for exceptional service will shine! As a key member of our dining staff, you will be responsible for delivering food and beverages to guests in a timely manner while ensuring a memorable dining experience.
As a Telesales Representative at Westgate Resorts, your mission will be to reconnect former owners with the exceptional value of vacation ownership. You will lead them through a personalized sales journey, actively listening and empathizing with their needs to pair them with the ideal product at a competitive price. This role is perfect for those seeking a stable income, biweekly pay, and an opportunity to foster meaningful relationships while contributing to the revenue growth of Westgate.Key Responsibilities:Initiate outbound calls and handle inbound inquiries from past owners to drive new sales and account upgrades.Revive interest from canceled owners by addressing their concerns, overcoming objections, and providing customized product recommendations.Manage leads throughout a 45-day sales cycle with diligent follow-ups via calls, emails, and texts.Deliver comprehensive presentations on the entire Westgate product portfolio, ensuring cross-training across all inventory.Guarantee customer satisfaction by confirming that sold products align with client needs and expectations.Meet departmental performance benchmarks, including:50+ calls daily$40,000+ average net volumeMaintain accurate records of all interactions and adhere to company and regulatory guidelines.Collaborate effectively with the Telesales Team Lead for lead organization and assignment.
About the Role Westgate Resorts in Orlando is hiring a Gift Room Clerk. This position focuses on helping guests choose gifts and souvenirs, while maintaining a welcoming atmosphere in the gift room. What You Will Do Assist guests with selecting merchandise and answering questions Process sales transactions accurately Monitor and manage inventory levels Keep the gift room organized and presentable Support a positive shopping experience for all visitors Why Work With Us Westgate Resorts values employees and provides a supportive workplace. Team members have opportunities to grow and advance within the company.
Join the dynamic team at Westgate Resorts as a Full-Time In-House Marketing Specialist! As a key player, you'll be responsible for driving marketing strategies that amplify our brand presence and engage our valued customers. You will work closely with our marketing team to develop innovative campaigns, analyze market trends, and contribute to our overall growth.
About the Role Westgate Resorts is hiring a Resort Experience Supervisor in Orlando. This leadership role focuses on improving the guest experience and supporting smooth resort operations each day. What You Will Do Oversee daily resort operations to maintain high service standards Mentor and guide team members to deliver excellent guest service Implement strategies that enhance the overall guest experience Who We’re Looking For We seek someone with a strong commitment to guest satisfaction and team development. Leadership experience in hospitality or a similar setting is valuable.
