Manager of Process Documentation and Technical Writing

We are seeking a dynamic and experienced Manager of Process Documentation to lead our technical writing initiatives within the Learning & Development (L&D) department. This fully remote position allows the right candidate to thrive in an innovative environment while contributing to the development of high-quality documentation that enhances our training mate…

Join our dynamic team at DiverseLynx as a Senior Technical Writer. In this role, you will be responsible for creating and managing high-quality documentation, including but not limited to technical content, instructional materials, and user guides. You will collaborate closely with software engineers and Subject Matter Experts (SMEs) to ensure clarity and accuracy in all documentation.Your expertise will help bridge the gap between complex technical concepts and our clientele, enhancing user experience and satisfaction.

Join Worthai as a Technical Product Manager and play a pivotal role in shaping our innovative product offerings. You will leverage your technical expertise and product management skills to drive the development and enhancement of our products, ensuring they meet the needs of our clients and stand out in the market.In this dynamic position, you will collaborate closely with engineering, design, and marketing teams to define product vision, roadmap, and growth opportunities. Your insights will be critical in balancing customer needs with business objectives, and your ability to communicate effectively will ensure alignment across teams.

Join versant3 as a Senior Technical Product Manager and be at the forefront of driving innovative product strategies. In this pivotal role, you will collaborate with cross-functional teams to define and execute product roadmaps, ensuring alignment with market needs and business objectives. Your expertise will help shape our product vision and deliver exceptional value to our customers.

As a Technical Project Manager at AssistRx, you will spearhead key initiatives across Infrastructure, Internal Systems, and Cybersecurity (SecOps). Your leadership will ensure the smooth execution of intricate, cross-functional projects in a dynamic technical environment. We seek a proactive leader who can convert business requirements into practical action plans. Your role will encompass driving infrastructure growth, enhancing internal systems, and bolstering cybersecurity operations while fostering effective communication with stakeholders and ensuring alignment with the organization’s strategic objectives.

At Xometry (NASDAQ: XMTR), we are driving the future of manufacturing by bridging the gap between innovative thinkers and the manufacturers capable of actualizing their visions. Our digital marketplace equips manufacturers with essential tools to expand their operations while facilitating seamless access to global manufacturing resources for Fortune 1000 enterprises.We are on the lookout for passionate Mechanical Engineers to serve as Technical Account Managers (TAMs). In this customer-facing role, you will be integrated within our key accounts, serving as an extension of their engineering teams. This position combines customer engagement, technical acumen, and operational excellence. Although you will report to the Operations team, you will work closely with Sales to foster growth and ensure exceptional customer satisfaction.Join us in this exciting opportunity to be part of a cutting-edge company that is reshaping the landscape of digital manufacturing. If you are a driven Mechanical Engineer eager to contribute to customer success and make a significant impact, this role is tailored for you.

About the Role Microvision, Inc. is seeking a Technical Program Manager based in Orlando, Florida. This role leads technical projects from initial planning through delivery, with a focus on advanced display technology. The Technical Program Manager coordinates across engineering, product, and other teams to keep projects on track and deliver results. What You Will Do Oversee complex technical projects from start to finish Work closely with cross-functional teams to implement solutions Help drive improvements in performance and efficiency throughout the project lifecycle

entefusion is seeking a Senior Technical Project Manager / Virtual CIO based in Orlando, Florida. This position centers on guiding complex technical projects from planning through delivery, with a strong focus on aligning technology solutions to client business goals. Role overview As a key member of the team, this role works directly with clients to define technology roadmaps. The Senior Technical Project Manager / Virtual CIO ensures that each solution supports the client’s broader business objectives and long-term strategy. What you will do Lead and manage multiple technical projects, keeping them on track for successful completion Collaborate with clients to understand their needs and shape technology plans Oversee implementation, ensuring solutions enhance operational efficiency and service delivery Contribute to client satisfaction and support business growth through effective project leadership Impact This position plays a direct role in improving client operations and service quality. The work done here supports both immediate project goals and the client’s long-term business success.

Join Kaseya, a leading provider of IT management solutions, as a Technical Support Engineer. In this role, you will be at the forefront of ensuring customer satisfaction by resolving technical issues and providing exceptional support. You will work closely with clients to troubleshoot and resolve their technical challenges while collaborating with other teams to enhance product functionality.As a Technical Support Engineer, you will be responsible for diagnosing problems, providing solutions, and ensuring the highest level of service. Your expertise will play a crucial role in maintaining strong customer relationships and contributing to the overall success of Kaseya.

ServiceNow is hiring a Senior Business Process Consultant focused on ServiceNow CRM solutions in Orlando. This position centers on improving business processes and customer relationship management through technology. Role overview This consultant works closely with teams from different functions to design, implement, and refine CRM strategies. The main goal is to increase operational efficiency and raise customer satisfaction using ServiceNow's platform. Key responsibilities Analyze current business processes related to CRM Identify opportunities for improvement and recommend changes Implement industry best practices within the ServiceNow CRM environment Collaborate with colleagues across departments to ensure effective solutions What you bring Experience with ServiceNow CRM or similar platforms Strong skills in business process analysis and optimization Ability to work with cross-functional teams Focus on delivering measurable improvements in efficiency and customer satisfaction

Join a dynamic team at ClearlyAgile, where innovation and collaboration are at the heart of our culture. We are dedicated to fostering a supportive environment that empowers our employees to excel. Our team thrives on cross-training and the adoption of cutting-edge technologies. We believe in the value of every idea and encourage self-starters to contribute. We are currently seeking an experienced Technical Product Owner to play a pivotal role in our cloud infrastructure projects.Key Responsibilities:Engage with diverse product teams, business analysts, and testers to gain insights into product features.Work closely with stakeholders to break down large epic stories into detailed features and user stories for the development team.Facilitate product backlog refinement sessions.Assist the Product Owner with backlog prioritization, feature sequencing, and user acceptance testing.Establish and nurture trusting relationships with both technical and non-technical team members.

cooksys is hiring a Basis/ALE Technical Consultant to support projects across several Florida locations: Tallahassee, Orlando, Jacksonville, Miami, and Tampa. This position focuses on optimizing systems and maintaining reliable operations for the company’s technical landscape. Role overview The Basis/ALE Technical Consultant will apply technical skills to address project needs and deliver solutions that help keep systems running smoothly. The role involves supporting ongoing operations and contributing to the efficiency of technical processes. Key responsibilities Provide technical support for Basis and ALE systems Work on projects aimed at improving system performance and reliability Help ensure seamless functionality across multiple Florida locations Location This role covers projects in Tallahassee, Orlando, Jacksonville, Miami, and Tampa.

ServiceNow seeks a Product Success Technical Director to lead its CRM solutions. This position focuses on guiding CRM product strategy and ensuring offerings meet client expectations. The role requires a blend of technical expertise and leadership to support both product direction and team development. Key Responsibilities Offer technical guidance and direction for CRM products Mentor and support product success and support teams Advocate for high product quality and strong customer satisfaction Location This position is based in Orlando.

Join our dynamic team at Kaseya as a Technical Support Specialist focused on Cybersecurity and Endpoint Detection and Response (EDR). In this role, you will provide expert assistance to our clients, helping them navigate and resolve technical issues related to our cybersecurity solutions. Your expertise will play a crucial role in ensuring the security and integrity of their systems.As a key member of our support team, you will collaborate with other professionals to deliver top-notch service and contribute to our mission of empowering IT teams worldwide.

AECOM is seeking a Lead Technical Expert in Renewable Energy to manage our exceptional team of engineers and designers engaged in renewable projects nationwide within the US Energy Practice. This role offers the flexibility to work remotely or from various Energy offices across the United States.Our team delivers a comprehensive array of engineering services, supporting projects that range from commercial and industrial installations to utility-scale endeavors designed to energize communities through interconnected networks or localized high-density systems. Our focus areas include solar photovoltaics (PV), with innovations in agrivoltaics and floating PV, energy storage solutions (e.g., BESS, supercapacitors), interconnection strategies, wind repowering, site development, and more.We seek a dynamic leader with a diverse technical background in distributed energy solutions to enhance our outreach to new clients while nurturing our established client relationships.Key Responsibilities:Assist the department manager in fostering a culture of technical excellence and accountability.Supervise and guide a team of engineers and designers, enhancing their technical development for increased organizational impact and career satisfaction.Mentor fellow engineers within the US Energy Practice and remote teams.Drive project efficiency improvements by developing, updating, and implementing group-specific standards and templates.Provide management with insights on project resourcing and staff forecasting needs.Create task and deliverable lists with estimated hours and schedules to support business development activities related to renewable and decentralized energy projects.Support the department’s strategic resourcing initiatives and engage in recruitment efforts.Lead engineering execution as the technical lead and engineer of record on projects.Conduct engineering calculations to support and guide construction deliverables, including specifications, reports, and drawings.Oversee projects through their complete life cycle, from feasibility to preliminary and detailed design phases.

Join ServiceNow as a Forward Deployed Engineering Build Manager, where you will play a critical role in the deployment and management of engineering solutions tailored to meet client needs. You will lead cross-functional teams, ensuring that projects are delivered on-time and aligned with strategic objectives.

The Aviation Engineering Technical Practice Leader for the Americas will play a pivotal role in shaping the future of aviation engineering within AECOM. Reporting directly to the Americas Aviation Lead, this leader is responsible for driving growth in the aviation engineering practice, ensuring high-quality service delivery, enhancing technical capabilities, and leveraging resources across various business lines. This position is ideal for a proactive individual with extensive connections within commercial airport facilities, who is eager to lead a thriving engineering practice.This role presents an outstanding opportunity for collaboration with a diverse array of stakeholders, including clients, federal, state, and municipal officials, industry associations, technical experts, and project specialists in a vibrant work setting characterized by support and flexibility. The leader will also engage with the Global Aviation team and the transportation leadership in the US East and US West Regions.Due to the nature of the role, location is flexible and may include remote or virtual work with occasional travel as required.Core ResponsibilitiesPractice Growth and SalesContribute to practice growth, strategic planning, and the promotion of AECOM's services in the aviation sector, engaging with key strategic customers and partners across the Americas. Collaborate with Regional Aviation Market Sector Leads, the Global Aviation team, and Regional Aviation Division Managers to drive strategic business growth.Foster strong relationships with clients, teaming partners, industry groups, and stakeholders within the aviation sector, acting as a trusted ambassador for AECOM. Utilize technical expertise to contribute to the development of capture plans that align with our business development strategy and technical capabilities.Additional Responsibilities Include:Engaging in national collaboration with Aviation Planning, B+P, Construction Management, and across business lines for aviation civil engineering services.Formulating and executing national strategies for aviation civil engineering projects that resonate with organizational goals, industry trends, and regulatory standards.Building and structuring technical delivery teams equipped with the necessary skills for effective project execution.Identifying and recruiting key industry talent based on market strategies.Enhancing existing strategies to propel organizational growth within the Americas aviation market.Providing leadership with insights on capabilities that support market growth and expand geographic reach.Recognizing resource gaps that may hinder growth and addressing them effectively.

The Aviation Engineering Technical Practice Leader for the Americas will play a pivotal role in driving the growth of aviation engineering practices across the region. Reporting directly to the Americas Aviation Lead, this leader will enhance delivery quality, bolster technical capabilities, and leverage resources across various business lines. The ideal candidate will be highly motivated and possess a robust network within the commercial airport sector, making this an exciting opportunity for those eager to advance a successful engineering practice.This position not only fosters development and collaboration with clients but also engages with federal, state, municipal officials, industry associations, technical leaders, and project specialists. The environment at AECOM is dynamic, supportive, and flexible, providing the perfect backdrop for innovative thinking.While the primary location for this role is Orlando, there is flexibility for remote/virtual work with occasional travel as required.Core ResponsibilitiesPractice Growth and SalesIn this role, you will significantly contribute to the strategic growth of AECOM's aviation services by collaborating with Regional Aviation Market Sector Leads and the Global Aviation team. You will work closely with business line leaders to ensure strategic business expansion and support aviation capture managers in securing and delivering significant engineering projects.Your ability to build strong relationships with clients, teaming partners, and industry stakeholders will be crucial, serving as a representative and ambassador for AECOM within the aviation sector.Utilizing your technical expertise, you will participate in developing capture plans that align with the business development strategy and existing technical capabilities.Additional Responsibilities Include:Engaging in national collaboration across Aviation Planning, B+P, Construction Management, and related fields for civil engineering services.Formulating and implementing national strategies for aviation civil engineering projects in alignment with organizational objectives and regulatory standards.Building and structuring technical delivery teams with the necessary skills for effective project execution.Identifying and recruiting key industry talent in accordance with market strategies.Expanding upon existing strategies to promote growth within the Americas aviation market.Advising leadership on resource capabilities that facilitate market expansion and enhance geographic reach.Identifying resource gaps that may hinder growth.

Position: Content Copywriter SpecialistLocation: Orlando, FL 32821Key Responsibilities:- Collaborate with internal stakeholders to gather, prioritize, and document essential business requirements.- Utilize CA PPM functionalities to fulfill business and user needs effectively.- Develop technical specifications, test plans, and implementation strategies.- Research and assess technical and functional solutions within the application, recommending innovative and cost-effective options.- Manage small to medium-sized project initiatives.- Ensure adherence to the SDLC throughout various phases, from conception through design and delivery, guaranteeing alignment with business objectives.- Provide user support and training on existing applications.- Participate in rotational 24x7 production support for Software as a Service and custom-developed applications.- Coordinate with the extended IT team for upgrades, patches, and resolution of cross-functional issues.- Communicate effectively with the Project Manager regarding progress and any potential delays.- Engage in creative problem-solving to deliver exceptional value to clients.- Create ad-hoc queries and reports using Jaspersoft.- Attend project-related meetings as necessary.- Maintain regular communication with management regarding incidents and project updates.- Collaborate with SaaS vendors for troubleshooting and issue escalations.- Manage third-party ad-hoc support vendors for advanced technical assistance or project completion.- Adhere to the incident management process, including incident creation, updates, closure, root cause analysis, and follow-up on action items.- Perform other duties as assigned.

Role Overview dhpace is hiring a Project Manager in Orlando, FL. This position leads project execution from start to finish, focusing on timely delivery and quality standards. The Project Manager coordinates with teams across the company to keep projects on track and ensure strong results. What You Will Do Oversee the full project lifecycle, from planning through completion Monitor progress to ensure deadlines and quality benchmarks are met Work closely with cross-functional groups to solve problems and keep communication clear Promote efficient processes and encourage collaboration among team members Location This role is based in Orlando, FL.