Enterprise Customer Success Manager at Nightfall AI | Palo Alto

About Nightfall:Nightfall AI is a pioneering, AI-driven platform specializing in unified data loss prevention and insider risk management. We safeguard sensitive information across a variety of channels including SaaS applications, GenAI tools, email, and endpoint devices. Our esteemed clientele, ranging from groundbreaking AI companies to some of the world’…

About Nightfall:Nightfall is an innovative, AI-driven platform specializing in unified data loss prevention and insider risk management. We secure sensitive data across various environments, including SaaS applications, Generative AI tools, email, and endpoint devices. Trusted by numerous clients, from AI pioneers to Fortune 10 banks, Nightfall empowers organizations to innovate safely, mitigating the risks associated with data loss and intellectual property exposure. Our intelligent platform automates data loss prevention, allowing security teams to focus on strategic initiatives by resolving security violations proactively and providing real-time training to users.Our endeavors are supported by top-tier venture capital firms such as Bain Capital Ventures, Venrock, WestBridge Capital, and Pear VC, alongside cybersecurity leaders including Frederic Kerrest, Maynard Webb, Ryan Carlson, and Kevin Mandia.About the Role:We seek a highly skilled technical leader to join our expanding team at Nightfall. As the Lead AI/ML Data Scientist within the AI Engineering organization, you will be pivotal in developing ML/NLP models and Generative AI solutions that enhance our Data Loss Prevention (DLP) and security products. This role involves spearheading research and applying advanced machine learning techniques to address security challenges, while guiding ML and backend engineers in deploying systems into production. You will also be instrumental in shaping the future architecture of our AI platform.This position is hybrid, requiring three days in the office at our Palo Alto, California location, and represents a fantastic opportunity for those passionate about data science and machine learning engineering.

At Rhoda AI, we are pioneering a comprehensive platform for the next generation of humanoid robots. Our cutting-edge technology encompasses high-performance, software-defined hardware alongside sophisticated foundational models and video world models. Our robots are crafted to be versatile and capable of navigating complex, real-world scenarios that may not be covered in traditional training. We are at the forefront of large-scale learning, robotics, and systems integration, boasting a research team that includes esteemed professionals from Stanford, Berkeley, Harvard, and other prestigious institutions. With over $400 million raised, we are committed to significantly investing in research and development, hardware innovation, and scaling up our manufacturing processes to realize our vision.We are seeking a talented mid-to-senior Application Engineer who will be instrumental in translating real-world customer use cases into effective intelligent robot deployments. You will engage in the design, prototyping, and enhancement of grippers, end-of-arm tooling, workstations, and integration hardware. Additionally, you will develop efficient strategies for robot learning and data collection, operating at the confluence of robotics, artificial intelligence, hardware, and deployment operations.

About MistralAt Mistral, we are dedicated to making artificial intelligence accessible to all, creating cutting-edge solutions that empower individuals and businesses alike. Our innovative models are developed collaboratively by engineers across the globe, fostering an inclusive and open environment.Our passionate team thrives on creativity and collaboration, believing in the transformative power of AI to reshape society. With our diverse talent spanning Europe, the USA, and Asia, we embrace a culture of low-ego teamwork and competitive spirit.At Mistral, we focus on developing advanced AI models for both enterprises and consumers, aiming to revolutionize business operations and enhance everyday life through open-source technology that everyone can leverage.Join Mistral and contribute to a pioneering organization at the forefront of AI innovation.Key Responsibilities* Innovate and develop advanced methodologies to elevate the capabilities of large language models.* Explore diverse use cases and modalities, including reasoning, code generation, and multimodal applications (text, image, speech).* Create robust tools and infrastructure to facilitate large-scale training, evaluation, and analysis of AI models.* Collaborate with interdisciplinary teams of scientists, engineers, and product developers to deliver impactful AI solutions.Qualifications* Proficient software engineer with expertise in at least one programming language (Python, Rust, Go, Java).* Practical experience with AI frameworks (e.g., PyTorch, JAX) and distributed systems (e.g., Ray, Kubernetes).* Strong engineering skills, capable of architecting complex software for production environments.* Self-motivated, autonomous, and a collaborative team player.Preferred Qualifications* Hands-on experience in training large transformer models in distributed settings.* Familiarity with the complete MLOps workflow, including fine-tuning, evaluation, and deployment.

About UsAt Hippocratic AI, we are pioneers in the realm of generative AI for healthcare. Our innovative system enables safe and autonomous clinical dialogues with patients, achieving over 99.9% accuracy through our proprietary large language models (LLMs) within the Polaris constellation.Why Join Our TeamTransform healthcare with safety in mind. We are developing the world’s first healthcare-specific, safety-centric LLM, a revolutionary platform aimed at enhancing patient outcomes globally. This represents a new category in healthcare technology.Collaborate with industry leaders. Co-founded by CEO Munjal Shah alongside a team of esteemed physicians, hospital executives, AI innovators, and researchers from top institutions such as El Camino Health, Johns Hopkins, Stanford, Google, and NVIDIA.Supported by premier investors. Recently, we secured $126M in Series C funding at a $3.5B valuation, led by Avenir Growth, contributing to a total funding of $404M from notable investors including CapitalG, General Catalyst, and a16z.Work with the best minds in healthcare and AI. Join a team dedicated to improving healthcare, advancing science, and creating transformative technologies that ensure our platform is powerful and trusted.About the RoleAs an AI Engineer at Hippocratic AI, you will be instrumental in advancing voice-based generative AI in healthcare. Your responsibilities will include designing and developing intelligent systems that power our clinically safe healthcare agents, integrating large language models with real-time voice technology and human-centered design.This is a hands-on, cross-functional position, requiring close collaboration with AI researchers, product managers, and clinical experts to deploy advanced language and speech models. Your contributions will significantly shape how patients and providers interact safely with generative AI.

About VoltaiVoltai is at the forefront of developing advanced world models and agents that enable learning, evaluation, planning, experimentation, and interaction with the physical environment. Our initial focus is on understanding and building hardware, specifically electronic systems and semiconductors, where artificial intelligence can design and create beyond the limits of human cognition.About the TeamSupported by some of Silicon Valley’s most prestigious investors, Stanford University, and prominent figures including CEOs and Presidents from Google, AMD, Broadcom, and Marvell, our team comprises former Stanford professors, SAIL researchers, Olympiad medalists, CTOs of Synopsys & GlobalFoundries, and advisors who have served under four US presidents.Key ResponsibilitiesLead and manage a team of engineers through agile sprint cycles and critical delivery milestones.Drive sprint planning and execution, from backlog refinement to sprint reviews and retrospectives.Prioritize engineering tasks based on business impact, technical debt, and resource limitations.Transform complex requirements from product and hardware teams into clear, actionable engineering tasks and user stories.Eliminate obstacles and enhance team efficiency through daily stand-ups, one-on-ones, and cross-team collaboration.Collaborate closely with product and design teams to maintain a balance between feature delivery and technical excellence.Monitor team performance through velocity tracking, sprint health assessments, and delivery metrics while fostering continuous improvement.

Hippocratic AI is building generative AI systems for healthcare, focused on safe, autonomous clinical conversations. The company’s proprietary large language models (LLMs) power these interactions, achieving an accuracy rate above 99.9%. This team is developing a healthcare-exclusive, safety-first LLM platform with the goal of improving patient outcomes worldwide. The company is led by CEO Munjal Shah and a group of physicians, hospital executives, AI researchers, and engineers from organizations such as El Camino Health, Johns Hopkins, Stanford, Google, Meta, Microsoft, and NVIDIA. Hippocratic AI is backed by leading investors in healthcare and AI, including Avenir Growth, CapitalG, General Catalyst, and a16z. The company recently completed a $126 million Series C round, reaching a $3.5 billion valuation and $404 million in total funding. Role overview The Staff AI Engineer will shape the technical direction for voice-based generative AI in healthcare. This position involves designing intelligent systems that enable clinically safe healthcare agents, blending expertise in large language models, real-time voice interaction, and user-centered product development. This is a hands-on role with significant impact. The Staff AI Engineer will oversee one or more core AI domains, such as retrieval-augmented generation (RAG), agent orchestration, evaluation, or real-time voice. Collaboration with AI researchers, product managers, and clinical experts is central, as is mentoring engineers across the organization. Contributions in this role will influence how patients and providers interact with generative AI at scale. Hippocratic AI seeks experienced technical leaders who want to apply AI to real-world healthcare challenges and set high standards for technical excellence. Location requirement This position is based in Palo Alto and requires in-person attendance at the office five days a week unless otherwise specified.

About UsHippocratic AI is at the forefront of generative AI technology in healthcare. We have developed a unique system capable of conducting safe, autonomous clinical conversations with patients, achieving an impressive accuracy rate of over 99.9% thanks to our proprietary large language models (LLMs) within our Polaris constellation.Why Join Our TeamTransform healthcare with AI that prioritizes safety. We’re pioneering the first healthcare-exclusive, safety-oriented LLM — a revolutionary platform aimed at enhancing patient outcomes on a global scale. This initiative is truly groundbreaking.Collaborate with industry leaders. Our co-founding team includes CEO Munjal Shah, along with a diverse group of physicians, hospital executives, AI innovators, and researchers from prestigious institutions such as El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.Supported by top-tier healthcare and AI investors. We recently secured $126 million in Series C funding, reaching a valuation of $3.5 billion, led by Avenir Growth, bringing our total funding to $404 million with contributions from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and many others.Work alongside the best in healthcare and AI. Join a team of experts dedicated to enhancing care, advancing science, and creating transformative technologies — ensuring our platform remains powerful, trustworthy, and genuinely life-changing.Location RequirementWe believe the best ideas arise from collaboration. To foster fast-paced teamwork and a vibrant culture, this position requires presence in our Palo Alto office five days a week, unless otherwise specified.About the RoleAs the Global Payroll Manager, you will take complete ownership of our payroll operations, streamlining processes to strategically enhance Hippocratic AI’s growth trajectory. This role necessitates extensive collaboration across HR, Accounting, and Legal to guarantee timely, precise, and compliant payroll runs and regulatory submissions across all jurisdictions. Over time, you will build and lead a high-performing payroll operations team to scale with our global business.What You'll DoPayroll Processing & Compliance:Manage the complete payroll process for both exempt and hourly employees across all global entities.Oversee payroll setups for new hires and ensure compliance with local regulations.

About UsHippocratic AI stands at the forefront of generative AI innovation in healthcare, offering the only system capable of conducting safe and autonomous clinical conversations with patients. Our proprietary Large Language Models (LLMs) are part of our Polaris constellation, achieving an impressive accuracy rate of over 99.9%.Why Join Our TeamRevolutionize healthcare with AI prioritizing safety. We are developing the world’s inaugural healthcare-exclusive, safety-centric LLM, aimed at transforming patient outcomes on a global scale. This endeavor marks a significant shift in the industry.Collaborate with industry leaders. Co-founded by CEO Munjal Shah and a distinguished team of physicians, hospital executives, AI innovators, and researchers from renowned institutions such as El Camino Health, Johns Hopkins, and Stanford, we are shaping the future of healthcare.Supported by premier healthcare and AI investors. Recently, we secured $126 million in Series C funding, valuing the company at $3.5 billion, with total funding reaching $404 million from notable investors including CapitalG, General Catalyst, a16z, and others.Build alongside the best minds in healthcare and AI. Join a team of experts dedicated to enhancing care, advancing scientific knowledge, and developing transformative technologies that ensure our platform is powerful, trustworthy, and impactful.Location RequirementWe believe that collaboration breeds innovation. Therefore, this position requires presence in our Palo Alto office five days a week to foster a vibrant team culture.About the RoleWe are looking for a dedicated and detail-oriented Operations Analyst to ensure the uninterrupted, 24/7 functionality of Hippocratic AI’s production systems, integrations, and customer/partner environments. This role is essential for reducing downtime, maintaining client trust, and ensuring the seamless operation of our AI agents and supporting systems.As an Operations Analyst, your responsibilities will include monitoring system alerts, managing integrations, and analyzing operational reports; performing proactive maintenance; troubleshooting common operational issues; and escalating complex problems to the appropriate engineering, platform, or partner teams. You will be vital in early issue detection, coordinating incident responses, and ensuring operational excellence across all customer and partner deployments.

Join us at Rhoda AI, where we are pioneering the full-stack foundation for the next generation of humanoid robots. Our mission encompasses everything from high-performance, software-defined hardware to the foundational models and video-based world models that govern them. Our robots are designed to navigate complex, real-world environments and tackle scenarios that have not been encountered during training. We are a collective of top-tier researchers from esteemed institutions like Stanford, Berkeley, and Harvard, focusing on the intersection of large-scale learning, robotics, and systems. With over $400M raised, we are committed to substantial investments in R&D, hardware development, and scaling manufacturing to bring our vision to life.As a Robotics Software Engineer, you will play a crucial role in developing and maintaining the software that drives our robots. Your primary focus will be on integrating sensors and perception systems to facilitate reliable operations in varied customer environments.

Join us in transforming healthcare through AI.At Qualified Health, we are at the forefront of innovation, harnessing the power of Generative AI to revolutionize the healthcare landscape. Our robust infrastructure ensures safe AI governance, facilitates the creation of healthcare-specific agents, and enables real-time algorithm monitoring—partnering with leading health systems to effect meaningful change.This is not merely a position; it is a chance to shape the future of AI in healthcare, tackle intricate challenges, and significantly enhance patient care. If you are driven, creative, and eager to accelerate progress, we invite you to become a part of our team.Help us define the future of healthcare. Job Overview:We are seeking a dedicated Applied AI Engineer who will be pivotal in developing and scaling AI workflows that are practical and impactful. This role is tailored for engineers who are adept at deploying generative AI applications. You will primarily focus on constructing agentic workflows and integrating production-grade solutions across various product lines.Collaboration with product and engineering teams will be key as you design, deploy, and enhance AI-driven applications that address real-world healthcare issues.Key Responsibilities:Create and implement agentic workflows and automation pipelines (approximately 60% of the role).Develop and sustain production-ready services, REST APIs, and integrations (approximately 30%).Deliver production solutions swiftly, emphasizing agility and efficiency.Collaborate with product, engineering, and design teams to provide comprehensive AI-powered features.Assess and integrate cutting-edge LLMs (OpenAI, Anthropic, Mistral, etc.) for production use cases.Contribute to the development of a scalable workflow infrastructure capable of supporting 100+ workflows.Required Qualifications:Bachelor’s degree with 4 years of experience OR Master’s degree with 2 years in Computer Science, Engineering, or a related field.Robust software engineering foundation (Python is essential; adherence to strong coding practices is a must).Experience in developing AI-powered applications within the last 1–2 years utilizing technologies such as ChatGPT, Claude, Anthropic, or Mistral.Practical experience in REST API development and service deployment in cloud environments (preferably GCP).Solid understanding of MLOps, model deployment, and ...

About Hippocratic AI Hippocratic AI develops generative AI technology for healthcare, focusing on safe, autonomous clinical conversations with patients. The company’s proprietary large language models (LLMs), part of the Polaris constellation, have achieved over 99.9% accuracy in clinical interactions. Our Mission and Team The goal at Hippocratic AI is to build the first healthcare-exclusive, safety-focused LLM platform to improve patient outcomes worldwide. The company was co-founded by CEO Munjal Shah, alongside physicians, hospital leaders, AI researchers, and scholars from institutions such as El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA. Hippocratic AI is backed by leading healthcare and AI investors. The company recently closed a $126M Series C round at a $3.5B valuation, bringing total funding to $404M. Investors include Avenir Growth, CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, and individuals like John Doerr and Rick Klausner. Role Overview: Performance Engineer The Performance Engineer will own performance across the entire technology stack. This role involves building automated testing harnesses to uphold system integrity, regularly evaluating models, microservices, and infrastructure. The position also includes responsibility for VoIP quality characterization. The scope covers machine learning infrastructure, backend services, and real-time communications. Key Responsibilities Design and maintain automated performance testing frameworks for the full system, including LLM inference, REST/gRPC microservices, and infrastructure components (PostgreSQL, Redis, message queues, object storage). Integrate performance testing suites into CI/CD pipelines to monitor deployments for latency and throughput regressions. Define SLIs and SLOs, and build dashboards (such as Grafana) to give engineering teams real-time visibility into system health. Location This position is based in Palo Alto.

Hippocratic AI builds generative AI technology for healthcare, focusing on safe, autonomous clinical conversations with patients. The company’s proprietary large language models, known as the Polaris constellation, drive this platform and have achieved an accuracy rate above 99.9%. As a Senior Staff AI Engineer based in Palo Alto, this role centers on advancing healthcare through a safety-first approach. The team is working to launch the first healthcare-specific, safety-centric large language model, with the goal of improving patient outcomes worldwide. Collaboration and Team The team includes experienced physicians, hospital executives, AI researchers, and innovators from leading institutions such as El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA. Co-founder and CEO Munjal Shah leads a group committed to scientific progress and reliable technology in healthcare AI. Funding and Support Hippocratic AI is backed by a strong group of healthcare and AI investors. The company recently closed a $126M Series C funding round at a $3.5B valuation, bringing total funding to $404M. Investors include Avenir Growth, CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others. Location Requirement This position requires working onsite at the Palo Alto office five days a week. The company values in-person collaboration to strengthen team culture and accelerate innovation.

OpusClip is the leading AI video agent focused on fostering authenticity in social media.Our vision is to empower individuals and businesses to share their stories authentically through video, regardless of their technical expertise. In just 18 months, we have attracted over 10 million creators and businesses to elevate their social media presence using OpusClip.With a total funding of $50 million, we are backed by prominent investors including SoftBank Vision Fund, DCM Ventures, and Millennium New Horizons, among others.Our recent recognition by Business Insider highlights our product advancements and funding success, and we are proud to be listed as one of The Information's 50 Most Promising Startups for 2024.Based in Palo Alto, we are a dynamic team of 100 dedicated AI enthusiasts and video experts, united by our core values: Champion TeamworkRuthless PrioritizationRapid Development with QualityCustomer ObsessionJoin us on this exciting journey!

Why Join Zania?At Zania, we are on a mission to revolutionize Governance, Risk, and Compliance (GRC) through innovative technology. With enterprises investing millions in GRC, the sector is primed for transformation. Our cutting-edge agentic AI is designed to tackle the complexities of compliance and risk management effectively, setting new benchmarks in the industry.We are experiencing rapid growth and are looking for talented individuals to join our team. Here are some compelling reasons to consider a career with us:Prestigious Clientele: Collaborate with leading global enterprises such as FAANG and top-tier firms.Strong Financial Backing: Supported by a top-tier venture capital firm, enabling us to build a legacy company.Exceptional Team: Work alongside industry leaders from renowned companies like Airbnb, Microsoft, and Deloitte.Innovative Technology: Engage in pioneering applied AI projects that are shaping the future of compliance.Rapid Expansion: Join us as we celebrate a remarkable 10x growth in annual recurring revenue over the past year.Attractive Compensation: We offer competitive salaries and equity options.Position OverviewAs an Applied AI Engineer at Zania, you will spearhead the development of advanced AI systems that surpass traditional methods in GRC. Your focus will be on building production-level AI solutions with an emphasis on accuracy, innovation, and ethical considerations. This position is located in our Palo Alto office, and we provide relocation assistance for qualified candidates.Your ResponsibilitiesModel Development: Fine-tune foundational AI models using proprietary datasets and implement cutting-edge techniques to enhance precision in GRC tasks.AI Workflow Creation: Design and develop intricate agentic workflows that optimize compliance processes.

At Rhoda AI, we are pioneering the development of the full-stack architecture for the future of humanoid robotics. Our innovative work spans from high-performance, software-defined hardware to foundational models and visual models that govern it. Our robots are designed as generalists, capable of navigating complex, real-world environments and addressing scenarios that were not included in their training. We collaborate at the intersection of large-scale learning, robotics, and systems, with an exceptional research team featuring experts from Stanford, Berkeley, Harvard, and other prestigious institutions. We are not merely creating a feature; we are establishing a groundbreaking computing platform for physical tasks. With over $400M raised, we are heavily investing in R&D, hardware development, and scaling up manufacturing to turn our vision into reality.We are seeking a talented Full Stack Software Engineer to contribute to the development of our crucial automation platform. This tool is vital for how we gather data, validate task performance, manage model versions, and quickly iterate on model training and deployment.

Join Zania: A Catalyst for ChangeAt Zania, we are revolutionizing Governance, Risk, and Compliance (GRC) solutions, tackling the challenges that enterprises face in this critical area. Despite spending millions, many organizations grapple with outdated systems that fail to deliver satisfaction, making this an opportune moment for innovation.Our ambition is to create agentic AI for Governance, Risk, and Compliance, addressing these pressing issues. As we soar on a trajectory of rapid growth, we are developing intelligent agents capable of automating complex risk and compliance workflows. Here’s what makes Zania an incredible place to build your career:Prestigious Clientele: Our customers include some of the leading global enterprises, such as FAANG companies and top-tier firms.Strong Financial Backing: Supported by a prominent Tier 1 venture capital fund, we have the resources necessary to build a sustainable future.Elite Team: Our workforce comprises top-tier AI and Security experts from renowned companies like Airbnb, Microsoft, and Deloitte.Cutting-Edge Technology: Our engineers are at the forefront of applied AI, developing next-gen systems that will redefine compliance.Rapid Expansion: With a 10x increase in ARR over the past year, we are scaling at an unprecedented pace.Attractive Compensation: We offer competitive salaries and equity options.Your Role:As an Engineering Manager at Zania, you will assume a pivotal player-coach role, guiding a high-performing engineering team in developing our core AI platform. We are looking for a technically adept leader who is hands-on, dedicating a significant portion of your time to coding and making key architectural decisions. You will balance technical execution with team leadership, ensuring we maintain our rapid development pace while building a robust, scalable, and secure product for leading enterprises.Your Responsibilities:Code Contributions: Lead technical initiatives by dedicating over 50% of your time to coding, reviewing pull requests, and solving complex engineering challenges.

Rubrik is seeking a Staff Program Manager for Enterprise AI to help shape the future of cloud data management. This position centers on leading initiatives that apply artificial intelligence to improve Rubrik's products for enterprise customers. Role overview The Staff Program Manager will coordinate efforts across engineering, product, and business teams. The role involves setting clear project scopes, managing timelines, and ensuring that AI-driven solutions align with client needs. Success in this position depends on strong leadership and the ability to guide teams through complex challenges. Key responsibilities Define and manage project scopes for enterprise AI initiatives Oversee timely delivery of high-impact projects Collaborate with cross-functional stakeholders to drive innovation Lead teams in solving complex problems related to data management Collaboration and impact This role works closely with engineering, product, and business partners to deliver solutions that help businesses manage their data more effectively. The Staff Program Manager's decisions and leadership will play a key part in Rubrik's ongoing innovation for enterprise clients.

Domino's Pizza in Palo Alto seeks a Customer Service Representative to help deliver friendly, accurate support to guests and teammates. This role ensures that every customer receives attentive service, whether placing an order or asking about menu options. Role overview Take customer orders by phone or in person Answer questions about menu items, specials, and store policies Assist with resolving customer concerns and making sure guests are satisfied Collaborate with team members to keep daily operations running smoothly Requirements Clear communication and strong listening skills Comfort interacting with customers and responding to requests Ability to stay organized and maintain a positive attitude during busy periods This position is a good fit for those who enjoy helping others and contributing to a team-focused workplace at Domino's Pizza in Palo Alto.

About VoltaiVoltai is at the forefront of technology, developing innovative world models and intelligent agents that learn, evaluate, plan, and interact with the physical world. Our journey begins with creating advanced hardware, focusing on electronic systems and semiconductors, where artificial intelligence transcends human cognitive limitations.About Our TeamOur team, supported by leading Silicon Valley investors and Stanford University, includes former Stanford professors, SAIL researchers, Olympiad medalists, and industry leaders from renowned companies such as Google, AMD, Broadcom, and Marvell. We are proud to have former high-ranking officials, including a US Secretary of Defense and Senior Advisors to multiple US presidents, among us.