Senior Manager, Customer Success (Shift: 10 AM - 7 PM PT) - FedRAMP

Join Rubrik as a Senior Manager of Customer Success, where your leadership will drive impactful outcomes for our clients. In this pivotal role, you will oversee our Customer Success team, ensuring that our customers achieve their desired results with our innovative FedRAMP-compliant solutions. Your strategic insights will empower our team to enhance customer…

Join Rubrik as an Enterprise Security Engineer specializing in FedRAMP. In this pivotal role, you will be responsible for ensuring the security of our cloud solutions in compliance with the Federal Risk and Authorization Management Program (FedRAMP). You will work closely with cross-functional teams to implement security practices, monitor security risks, and enhance our security posture.

About Nightfall:Nightfall AI is a pioneering, AI-driven platform specializing in unified data loss prevention and insider risk management. We safeguard sensitive information across a variety of channels including SaaS applications, GenAI tools, email, and endpoint devices. Our esteemed clientele, ranging from groundbreaking AI companies to some of the world’s top banks, relies on Nightfall to effectively detect and prevent data exfiltration at scale. Our innovative platform empowers organizations to pursue their goals without the looming threat of losing intellectual property or compromising customer data. By automating data loss prevention processes, we enable security teams to focus on strategic initiatives while ensuring that security violations are addressed proactively through automatic remediation and real-time user training.Supported by top-tier investors including Bain Capital Ventures, Venrock, WestBridge Capital, and Pear VC, along with distinguished cybersecurity leaders such as Frederic Kerrest and Maynard Webb, Nightfall is positioned at the forefront of data security innovation.About the Role:As an Enterprise Customer Success Manager at Nightfall AI, you will take ownership of strategic relationships with our most significant customers, ensuring they derive tangible, measurable value from our AI-native data security platform. You will serve as a trusted advisor to leaders in security, compliance, and engineering, guiding them from the onboarding phase through to renewal and expansion efforts.This position is perfect for someone who excels in complex enterprise settings, possesses the ability to translate technical features into impactful business outcomes, and is eager to shape the future of Customer Success in a rapidly growing security company.What You'll Do:Oversee the entire customer journey, from onboarding and adoption to value realization, renewals, and expansions.Manage a portfolio of enterprise clients, focusing on adoption, retention, renewals, and growth.Lead the onboarding process and ensure early lifecycle success, establishing strong deployment, stakeholder engagement, and rapid time-to-value.Set and monitor customer success benchmarks (adoption milestones, risk mitigation, operational results) and provide regular updates on progress.Convert product usage data and outcomes into clear business value and ROI for clients.

Role Overview Pylon is looking for a Fullstack Engineer to join the Customer Success team in Palo Alto. This role focuses on improving the customer experience by building and maintaining web applications that address real user needs. What You Will Do Develop and support scalable web applications, handling both front-end and back-end work Collaborate with teams across the company to deliver solutions that help customers succeed Apply your knowledge of multiple technologies to move projects from idea to launch Who We’re Looking For Experience with both front-end and back-end development Comfort working with cross-functional teams Strong problem-solving skills and a focus on customer needs

Director of Renewals and Customer Success Operations Location: Palo Alto, CA, US Role Summary: As the Director of Renewals and Customer Success Operations, you will play a crucial role in enhancing customer lifetime value and ensuring the sustained success of our organization. You will lead a dedicated team focused on managing the full spectrum of renewal and customer success operations. Your strategic insight, operational acumen, and advanced reporting capabilities will be vital in formulating and implementing effective renewal and customer success strategies that enhance customer satisfaction, maximize revenue potential, and facilitate business growth. Key Responsibilities: Develop and implement a robust renewal and customer success operations strategy that aligns with corporate goals and revenue objectives. Encourage Cross-Functional Collaboration: Partner closely with Sales, Customer Success, Legal, and Finance teams to harmonize renewal objectives, policies, identify growth opportunities, and proactively address churn risks. Stay Updated: Keep abreast of industry trends, competitive dynamics, and customer insights to continually refine renewal strategies and enhance decision-making. Manage the Renewal Process: Oversee the complete renewal process to ensure timely and precise renewals, upsells, and expansions. Enhance Processes and Tools: Implement and continually refine processes, policies, and tools to elevate efficiency, accuracy, and scalability in renewal management. Build Robust Customer Relationships: Develop strong relationships with key clients by understanding their business needs and proactively addressing any issues or challenges. Collaborate for Success: Work alongside Sales and Customer Success teams to identify and resolve obstacles to renewals, including product adoption, customer satisfaction, and contract-related matters. Demonstrate Proven Results: Exhibit a successful history of leading initiatives that reduce churn within the organization, complemented by the ability to create comprehensive reporting mechanisms to effectively track and analyze churn metrics. Establish KPIs: Define and monitor key performance indicators (KPIs) to assess the effectiveness of renewal strategies and pinpoint areas for ongoing improvement. Analyze Renewal Data: Conduct in-depth analyses of renewal and customer success metrics, trends, and customer behavior to derive insights and offer actionable recommendations.

About Glean:Founded in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to swiftly locate, organize, and share information across teams. By seamlessly integrating with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures that employees have timely access to the right knowledge, enhancing productivity and collaboration. Our state-of-the-art AI technology streamlines knowledge discovery, allowing teams to harness their collective intelligence more efficiently.Glean emerged from the vision of Founder & CEO Arvind Jain, who recognized the challenges employees face in accessing and understanding workplace information. Witnessing the fragmentation of knowledge and the overwhelming array of SaaS tools that hinder productivity, he set out to create a better solution—an AI-powered enterprise search platform designed to enable users to intuitively access the information they need. Since then, Glean has transformed into a leading Work AI platform, merging enterprise-grade search capabilities, AI assistance, and robust application- and agent-building features to fundamentally reshape the way employees collaborate and work.About the Role:Glean is on the lookout for a dynamic leader to head our AI Outcomes Manager (AIOM) team. The AIOMs play a crucial role in ensuring that our customers’ end-users effectively adopt and extract significant, measurable value from Glean’s AI solutions. Responsibilities include end-user training enablement (company and function sessions, search, chat, and agent content), prompt and agent advisory/building, and value realization. Ultimately, the AIOMs will drive both the breadth and depth of end-user engagement across our product suite.Your Responsibilities:Oversee the employee lifecycle for a team of AI Outcomes Managers to promote effective customer enablement, advisory/building on our platform, and realization of business value through Glean’s products.Craft a comprehensive set of Glean prescriptions...

Role Overview Obsidian Security is seeking a Senior Customer and Social Media Marketing Manager based in Palo Alto. This position shapes the company’s marketing approach, focusing on building strong connections with customers and growing the brand’s voice across social channels. What You Will Do Develop and lead marketing strategies that connect with Obsidian Security’s audience. Manage and grow the company’s presence on key social media platforms. Guide campaign planning and execution to support brand goals. Encourage active engagement and community interaction online. Work to improve the overall effectiveness of marketing efforts. Location Palo Alto

Role overview The Senior Product Manager - Risk Management at Mudflap plays a central role in shaping product strategy and refining risk assessment frameworks. Based in Palo Alto, CA, this position focuses on strengthening how Mudflap identifies and manages risk across its products and services. What you will do Identify and analyze risks tied to Mudflap’s products and services, working to reduce potential issues before they arise. Work closely with engineering, sales, and marketing teams to deliver solutions that fit customer needs. Guide the development of risk management products, ensuring they remain both effective and user-friendly. Share insights that help shape the direction and success of Mudflap’s product offerings. Collaboration and impact This position sits at the intersection of product, engineering, and go-to-market teams. Recommendations and decisions made here directly influence the reliability and quality of Mudflap’s risk management products, supporting the company’s growth and reputation.

Ascendis Pharma is an innovative and rapidly expanding global biopharmaceutical company with offices in Denmark, Europe, and the United States. We are dedicated to advancing groundbreaking programs in the fields of Endocrinology, Rare Diseases, and Oncology.At Ascendis, we value exceptional scientific research, visionary leadership, and a passionate team. Our commitment to our core values—Patients, Science, and Passion—drives us to utilize our TransCon® drug development platform to create new therapies aimed at addressing unmet medical needs.We foster a vibrant workplace that empowers skilled, adaptable, and resourceful professionals to leave their mark. We provide a dynamic environment where employees can grow and enhance their professional capabilities.The Regulatory Project Manager will play a vital role within our Global Regulatory Affairs team, providing leadership in project management for significant global regulatory submissions across Ascendis' drug pipeline.In this position, you will help shape the vision, strategy, and framework of Ascendis Global Regulatory Affairs. This role can be performed from either our Palo Alto, CA, or Princeton, NJ office and will report directly to the Head of Global Regulatory Operations.

Pinterest is hiring a Senior Engineering Manager to lead the CAMP team. This group focuses on projects that shape user experience and boost engagement across the Pinterest platform. The position can be based in San Francisco, Palo Alto, or Seattle. Role overview This leadership role centers on guiding a team of engineers whose work reaches millions of users. The Senior Engineering Manager will shape technical direction, set priorities, and ensure projects move smoothly from planning through delivery. What you will do Lead and mentor engineers working on high-impact solutions Define technical direction and team priorities Oversee project execution from initial planning to launch Collaborate with cross-functional partners to align engineering with business goals Foster a creative and collaborative team culture Support team growth while maintaining focus on quality results Locations San Francisco, CA, US Palo Alto, CA, US Seattle, WA, US

At PsiQuantum, we are on a groundbreaking mission to develop the first practical quantum computers capable of unlocking unprecedented advancements across various fields. Established in 2016, our unwavering commitment lies in constructing and deploying million-qubit, fault-tolerant quantum systems.Our quantum computers utilize the principles of quantum mechanics to tackle challenges that are beyond the reach of even the most powerful supercomputers and AI systems. The transformative potential of quantum computing spans crucial sectors such as energy, pharmaceuticals, finance, agriculture, transportation, and materials.Our innovative architecture is rooted in silicon photonics, leveraging leading-edge semiconductor manufacturing processes in collaboration with industry partners like GlobalFoundries. This approach allows us to harness high-volume production techniques that already yield billions of chips for telecommunications and consumer electronics. Photonics brings inherent advantages for scalability, as photons are unaffected by heat, immune to electromagnetic interference, and compatible with existing cryogenic cooling and standard fiber-optic systems.In 2024, PsiQuantum announced significant government-funded initiatives aimed at establishing our inaugural utility-scale quantum computers in Brisbane, Australia, and Chicago, Illinois. These projects underscore the increasing acknowledgment of quantum computing's strategic and economic importance, highlighting the urgency to scale our efforts.We are also dedicated to the development of algorithms and software essential for maximizing the commercial viability of these systems. Our application, software, and industry teams collaborate directly with leading Fortune 500 companies—including Lockheed Martin, Mercedes-Benz, Boehringer Ingelheim, and Mitsubishi Chemical—to implement quantum solutions that have real-world ramifications.Quantum computing signifies a fundamental evolution beyond classical computing, providing pathways to address problems that cannot be solved through any other means. The potential is vast, and we possess a clear roadmap to actualizing this vision.Join us in this exciting journey.

Role Objective:As a Senior Product Lifecycle Management (PLM) Analyst at tsmg, you will play a pivotal role in managing the lifecycle of products from inception to deployment. This role involves assigning internal part numbers and attributes to all items, organizing Bills of Material (BOMs), and facilitating logistics services for global exportation of equipment, whether as parts or assemblies. Your expertise in part number information will be crucial for ensuring customs compliance and accurate duty payments.You will collaborate closely with Buyers, Planners, and PLM professionals across various manufacturing vendors to source materials and oversee BOM-related tasks. Your involvement will span the entire product life cycle, including the new product phase and ongoing lifecycle support. Occasional travel to manufacturing locations may be required.

BitGo is seeking an accomplished Senior Director of Risk Management to lead our risk management strategy and initiatives. In this pivotal role, you will be responsible for identifying, assessing, and mitigating risks associated with our innovative financial services. You will collaborate with cross-functional teams to enhance BitGo's risk framework while ensuring compliance with regulatory requirements.Your expertise will drive the development of robust risk assessment methodologies and the implementation of risk management policies that align with our business objectives. We value a proactive approach and are looking for a leader who can inspire and influence others to prioritize risk management across the organization.

Rubrik, Inc. is hiring a Senior Manager of Strategic Marketing in Palo Alto, CA. This leadership position centers on shaping the company’s marketing strategy and raising the profile of Rubrik’s cloud data management offerings. Role overview The Senior Manager of Strategic Marketing leads a team of marketing professionals, guiding campaigns from initial concept through to launch. The role involves developing and managing marketing initiatives that reach Rubrik’s target audience and support business objectives. Strategic planning and market analysis are key to positioning Rubrik as a recognized leader in cloud data management. What you will do Lead and mentor a team responsible for campaign development and execution. Design and oversee marketing campaigns that engage the intended audience and reflect company goals. Use market analysis to inform strategy and strengthen Rubrik’s industry position. Requirements Proven experience in market analysis and strategic marketing planning. Demonstrated ability to manage and develop a marketing team. Background in building brand awareness, preferably in technology or cloud data management.

ABOUT QUINCEEstablished in 2018, Quince is a revolutionary company that challenges the notion that luxury comes with a high price tag. Our mission is to provide high-quality essentials at accessible prices, ensuring fair and sustainable production practices. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Operating on a direct-to-consumer (DTC) model, we eliminate middlemen and utilize just-in-time manufacturing to reduce waste and deliver maximum value.Quince is at the forefront of transforming the retail landscape by integrating AI, analytics, and automation into every aspect of our operations. Our unwavering commitment to excellence is reflected in our core values:Customer First: We place customer satisfaction at the heart of every decision.High Quality: We ensure premium materials and stringent production standards that our customers can trust.Essential Design: We focus on creating timeless, functional essentials rather than chasing fleeting trends.Always a Better Deal: Innovation and transparency guarantee value for both our customers and partners.Social & Environmental Responsibility: We are dedicated to using sustainable materials, ethical production methods, and fair wages.Partnering with top-tier manufacturers worldwide, Quince serves millions of customers. With strong investor backing and a commitment to sustainable growth, we are a rapidly expanding company dedicated to quality, simplicity, and radical price transparency.OUR TEAM AND SUCCESSAt Quince, you will join a dynamic team committed to excellence and innovation.

Rivian and Volkswagen Group Technologies brings together two major automotive companies in a joint venture focused on electric vehicle innovation. The team develops operating systems, zonal controllers, and advanced connectivity, aiming to raise the bar for software-defined vehicles by blending expertise in connectivity, artificial intelligence, and security. Role overview The Senior Manager of Strategic Communications shapes the organization’s voice, both inside the company and in the public sphere. This leader develops and implements messaging that reflects company goals and technical milestones. The role bridges business objectives with daily operations, translating complex technical initiatives into clear, compelling stories. Building systems and processes that support communication across teams is a key focus. This position reports to the Head of Communications and is based in Palo Alto, California. Flexible work arrangements are available. Key responsibilities Strategic orchestration: Connect high-level business goals to communication activities. Partner with Internal Communications, Engineering, Product, and Legal teams to keep messaging consistent and workflows coordinated. Narrative clarity: Articulate the reasoning behind technical and business strategies. Transform complex software and architectural developments into accessible stories that motivate teams and enhance the company’s reputation. Operational excellence: Build and improve the communications framework. Develop processes, toolkits, and feedback systems to help the team operate efficiently and respond to changing needs.

Join xai as a Senior SAR Program Manager and lead the charge in transforming our strategic initiatives within the SAR domain. In this pivotal role, you will be responsible for overseeing program operations, ensuring alignment with organizational goals, and driving innovative solutions to enhance our capabilities. Collaborate with cross-functional teams to implement effective strategies and foster a culture of excellence.

We are seeking an experienced and dynamic Senior Flight Test Manager to lead our flight testing operations at Pivotal in Palo Alto, CA. In this pivotal role, you will oversee the planning, execution, and analysis of flight tests for our cutting-edge aerospace technologies, ensuring safety and compliance with regulatory standards.Your leadership will be crucial in driving innovation and enhancing our testing processes, collaborating with cross-functional teams to achieve our strategic objectives.

Join us in shaping the future of travel.At Spotnana, we are committed to transforming the $1.6 trillion travel industry through our innovative Travel-as-a-Service platform. Our mission is to enhance every journey, whether it’s for business or leisure, by creating a seamless booking experience and offering personalized services at scale. We’re not just upgrading technology; we’re redefining the way travel is experienced. We seek passionate and visionary individuals who are eager to create lasting change.Our core values guide our collaborative approach:Innovate for Tomorrow – We are forward-thinkers and trailblazers.Commit to Excellence – We prioritize accountability and agility in our work.Stronger Together – We foster a culture of respect, inclusivity, and continuous learning.Your Impact:As the Senior Director of Product Management, you will play a pivotal role in crafting and executing the product vision that aligns with Spotnana’s strategic goals. You will collaborate closely with executive leadership and cross-functional teams to prioritize initiatives and ensure that our offerings meet the evolving needs of our customers. By leveraging market insights, competitive analysis, and user feedback, you will lead the advancement of our product portfolio, driving exceptional value and innovation. You will cultivate a customer-centric culture, spearhead high-performing product teams, and effectively communicate the product roadmap both internally and externally, generating enthusiasm among customers, partners, and stakeholders. Your ability to balance visionary thinking with actionable execution will be crucial in influencing the entire product lifecycle and ensuring our solutions remain at the forefront of the industry.Key Responsibilities:Product Strategy & Vision: Develop and refine the overarching product strategy and vision to ensure alignment with company objectives and market demands.Roadmap Leadership: Lead the creation and dissemination of product roadmaps, prioritizing initiatives and making informed trade-off decisions.

JOB SUMMARYAs a Respiratory Care Practitioner II at Lucile Packard Children’s Hospital Stanford, you will play a pivotal role in providing exceptional care to our neonatal, pediatric, and adult patients. This position entails performing diagnostic and therapeutic clinical procedures as per the Respiratory Care Services clinical practice guidelines, always in alignment with physician orders. You are expected to carry out all essential functions required of a Respiratory Care Practitioner Level I.ESSENTIAL FUNCTIONSThe essential functions outlined below are representative of the responsibilities typical for this role, and are not intended to be an exhaustive list. Other duties may be assigned as needed.Assist in the orientation and training of Level I and Level II respiratory therapists and students.Conduct intra-hospital transports while managing mechanical ventilators and ensuring the safety of airway protection devices in MRI settings.Administer specialty gases including Nitric Oxide, Nitrogen, and Heliox competently.Initiate and maintain pulmonary vasodilators effectively.Complete comprehensive orientations in all intensive care units and acute care settings.Evaluate and assess the appropriateness of medical orders.Engage in clinical rounds with physicians, nurses, and other healthcare professionals.Respond to consults in the emergency department promptly.Provide education to patients, families, and other healthcare team members.Interpret clinical data to enhance patient care objectives.Actively participate in emergency responses across all service areas and serve on the code/rapid response team.