Client Relationship Manager (H/F)

We are seeking a dedicated Client Relationship Manager (BtoC) to join our client's Customer Relations team. This is a temporary position aimed at filling a vacancy within the Express Buy service. As part of the Commercial Department focused on our clients, you will play a crucial role in enhancing client satisfaction and ensuring a high level of customer ser…

Located in the heart of Paris, we are transforming the online gaming industry. As a leader in poker and sports betting in France, with 350,000 players and 600,000 monthly bettors, we also operate in Spain, Germany, and soon in Italy and Portugal. We provide our players with an exceptional experience that is technical, creative, and of high quality. Our values of innovation, unity, and belonging shape a unique and multicultural company culture.Are you ready to build a future in gaming?POSITION OVERVIEWAs a member of the Winamax Customer Service team, the cornerstone of our players' satisfaction, you will be responsible for responding to their inquiries and messages: account management, information requests, complaints, and more.Your goal: to enhance their gaming experience and promote a better understanding of our poker and sports betting offerings as well as the gaming systems at their disposal.Your main duties will be executed across various channels chosen for customer interaction: email, social media, online and live events...As a guardian of the company's brand image, when a player is satisfied with the service and attention provided by Winamax, it is thanks to you and your colleagues in Customer Service!IDEAL CANDIDATE PROFILEA passion for poker, sports betting, or both!You are also:• Fluent in French (native level): impeccable writing and verbal communication skills• Committed, responsive, and meticulous• Proficient with office toolsYour strengths for success in this position:• A strong sense of customer service• A team player mentalityYour personal situation allows you to work sustainably and comfortably according to the Customer Service rotating schedule: 7 AM - 3 PM, 3 PM - 11 PM, 11 PM - 7 AM, including several Saturdays and Sundays as needed.

AccorHotels seeks a Client Relationship Manager to join the team in Paris. This position focuses on building trust with clients and acting as their main contact throughout their experience with the company. Key responsibilities Respond to client inquiries quickly and with professionalism Handle and resolve issues to maintain a positive client experience Develop and strengthen ongoing client relationships Support business growth by understanding client needs and spotting new opportunities Requirements Strong communication and interpersonal skills Customer-oriented approach Ability to manage several client requests at once Background in customer service or relationship management is an advantage

Join Winamax as a Client Relationship Manager and be a pivotal part of our team in Paris! In this dynamic role, you will engage with clients to enhance their experience and ensure their satisfaction with our services. Your expertise will help us build and maintain strong relationships, driving customer loyalty and retention.

Accor is hiring a Client Relationship Manager in Paris. This role centers on building and maintaining strong connections with clients. The goal is to ensure clients feel valued and satisfied with their experience. Role overview The Client Relationship Manager works directly with clients to understand their needs and provide attentive service. Success in this position means clients remain engaged and loyal to Accor. What you will do Develop and nurture positive relationships with clients Respond to client inquiries and resolve issues promptly Support client retention by delivering consistent, high-quality service Location This position is based in Paris.

Join our BtoB Client Relationship team as we seek a dedicated Client Relationship Manager for a temporary assignment. This role is essential in our commercial division, focused on enhancing client satisfaction and contributing to the growth of our services.Key ResponsibilitiesDeliver Exceptional Customer Support: Respond to professional inquiries via phone and email, adhering to our quality standards.Assess and Qualify Client Needs: Identify client expectations and address any complaints effectively.Provide Tailored Solutions: Assist clients in utilizing our tools and services for optimal results.Manage Client Data: Verify, analyze, and monitor client information using our internal reference framework.Update Databases: Enhance and maintain our CRM (Salesforce) for seamless customer relationship management.Collaborate Internally: Work closely with various departments to ensure tailored solutions for our clients.This position focuses solely on external client relationships without direct sales activities, emphasizing coordination with commercial teams instead.

Join Rexel, a leading global distributor of electrical supplies, as a Client Relationship Manager in the vibrant 18th district of Paris. In this role, you will be instrumental in fostering strong relationships with our clients, ensuring their needs are met with outstanding service. You will engage with customers to understand their requirements, provide tailored solutions, and contribute to the growth of our business.The ideal candidate will possess a passion for customer service, excellent communication skills, and a proactive approach to problem-solving. Your ability to build rapport with clients will be key to your success in this role.

Position Overview:The Senior Client Relationship Manager is accountable for the management and expansion of a strategic portfolio of high-value corporate clients, including major enterprises and key accounts with complex international cash flows and significant foreign exchange (FX) exposure.

Nous recherchons un Infirmier en santé au travail (F/H) passionné par le bien-être des employés et la prévention des risques professionnels. Dans ce rôle, vous serez responsable d'assurer une bonne santé physique et mentale au travail, en fournissant des conseils, des évaluations et des interventions appropriées.Vous travaillerez en étroite collaboration avec les équipes RH pour développer et mettre en œuvre des programmes de santé au travail, tout en participant à des initiatives de sensibilisation et de formation. Ce poste est idéal pour un professionnel soucieux d'améliorer la qualité de vie au travail et de promouvoir un environnement de travail sain.

Embark on a new journey with DRAEGER Paris and elevate your career to new heights!At DRAEGER Paris, we have been a hallmark of innovation and quality since 1886. With a dedicated team of 300 employees and presence in 6000 retail outlets, we seamlessly blend tradition with modernity.Our Clients: You’ve likely encountered our products in your favorite stores! We partner with major retailers like Carrefour, Auchan, Leclerc, ITM, U, Monoprix, along with various bazaars, newsstands, and service stations. Our national listings ensure our products are accessible throughout France.Our Products: We offer a diverse and innovative range: cards, affordable gift items, gift packaging, calendars, wall decorations... High-quality products that stand out in the marketplace.Our Advantages:A dedicated sales team focused on our clients.Strong values: we prioritize the internal growth of our talents.Recognized social and environmental commitment: B Corp certification, partnerships with the Red Cross, a diversity charter, and ecological initiatives (PME+, FSC labels, vegetable-based inks).Are you a passionate field professional? Join our sales force and collaborate closely with our Regional Sales Manager to develop and retain our client base in GMS / GSS and independent stores.Following up on customers and winning new ones is essential:Merchandising is second nature to you. You will ensure organization, shelf placement, optimize visibility, and negotiate top positioning. You enjoy convincing and selling additional items, fostering long-lasting relationships focused on mutual growth.Prospecting and acquiring new points of sale are daily objectives.Your motivation, enthusiasm, energy, organizational skills, and sincerity are key qualities for this role.Your mission: manage a portfolio of approximately 90 clients to nurture and grow.Ideal Location: Around PARIS, CERGY-PONTOISE, TAVERNY, ARGENTEUIL.

We are seeking a motivated and detail-oriented Client Advisor for Cash Management and Administration (F/H) to join our dynamic team at Metromakro in Paris. In this role, you will be responsible for providing exceptional service to our clients while managing their cash-related inquiries and administrative tasks.As a Client Advisor, you will play a crucial role in ensuring our clients have a seamless experience with our cash management services. Your ability to communicate effectively and solve problems will be key to your success in this position.

Rattaché(e) à la Direction, vous jouez un rôle clé dans l’expansion de notre offre BIM, en guidant nos clients depuis la phase de prospection jusqu'à la réalisation de projets concrets.Vos responsabilités incluent : Élaborer et mettre en action la stratégie commerciale BIM de l'entreprise.Identifier, prospecter et fidéliser une nouvelle clientèle.Répondre aux appels d'offres publics et privés, tout en rédigeant des propositions techniques et commerciales percutantes.Contribuer à la veille de marché et représenter l'entreprise lors d'événements professionnels.Assurer le suivi des projets et garantir la satisfaction client, en collaboration avec les équipes de production.Encadrer et accompagner les équipes grâce à un management de proximité, favorisant collaboration, écoute et développement des compétences.

Altarea offers an apprenticeship as Assistant Client Relations Manager in Paris. This position focuses on supporting customer satisfaction and helping to strengthen client relationships. The apprenticeship combines hands-on experience with foundational training in client relations, marketing, and digital communication. Role overview As an apprentice, expect to work closely with the client relations team. Daily tasks involve assisting with client inquiries, helping to maintain positive relationships, and contributing to ongoing communication efforts. Learning opportunities Take part in managing client relationships directly Participate in marketing activities and campaigns Build digital communication skills through real-world practice Who this apprenticeship suits This role is intended for those interested in learning the basics of client relations in a business environment. Curiosity about marketing and digital communication will be valuable throughout the apprenticeship.

Join nexton as a CRM Project Manager and play a pivotal role in enhancing customer relationships through innovative project management. In this role, you will lead cross-functional teams, strategize CRM initiatives, and ensure the successful delivery of projects that enhance customer engagement and satisfaction.

Let's focus on your personality, recruitment without a CV! Are you seeking a new professional opportunity in the insurance sector?Join a team of 3 collaborators and contribute to the growth of the client portfolio at the MAAF agency in Paris Italie.Ready to apply?Just one simple step:Complete only the 3 tests here: https://afir.st/q8Pow50DG5HZAFKX Important:For the pre-selection process, we will analyze only your personality test results and not your CV. Your CV will be reviewed only if you proceed further in the recruitment process.After completing the tests, your profile will be evaluated based on our behavioral competency model. If your profile matches, you will be contacted by Mathéo for a first phone interview without a CV!Your daily missions:• Welcome clients and prospects in the agency or contact them directly,• Listen attentively to identify their needs,• Respond to requests for quotes and emails,• Manage and develop a client portfolio, offering and selling insurance services and contracts,• Maintain long-term client relationships, regularly updating contracts and adjusting prices and guarantees based on risk developments.Covéa is committed to providing diverse career paths. You will have opportunities to evolve into other roles within the Group (Agency Director, Business Manager, etc.).What sets us apart:Base salary starting from €32,290 gross annually, negotiable based on experience, including the 13th month and monthly vacation bonuses,Collective performance bonuses and profit-sharing related to the Covéa group,Comprehensive training and support (including 4 non-consecutive weeks at the MAAF headquarters in Niort with company-covered expenses),Advantageous health insurance + complementary health plan (60% employer coverage),Meal vouchers,Numerous CSE benefits (holiday vouchers, trips, etc.),31 days of paid leave + 4 RTT,75% reimbursement of public transport expenses, mobility allowance

Join our dynamic Luxury Client Team as a Client Director specializing in Paid Social strategies. At WPP Media, we leverage creativity to drive transformative results for our clients. You will lead innovative social media campaigns, manage stakeholder relationships, and ensure exceptional service delivery. This role requires outstanding leadership skills, a deep understanding of social media trends, and a passion for luxury branding. Your contributions will be pivotal in shaping the success of our clients in a competitive market.

Role Overview amiparis is looking for an Apprenticeship – Client Engagement Assistant H/F to join the E-business and Client department in Paris. This role sits within the Client Engagement team and focuses on supporting a smooth customer experience across boutiques. The assistant will help store teams adopt the Clienteling tool, support the Net Promoter Score (NPS) program, and track KPIs to strengthen the customer journey. Main Responsibilities Supporting Clienteling Tool Adoption and Boutique Operations Assist with the rollout and use of the Clienteling application in stores. Organize regular visits to Paris boutiques and schedule individual sessions with other sales locations. Provide support and training to store teams on new features. Work with internal teams to spot challenges or opportunities for improvement. Document store needs and suggest solutions to optimize both tool usage and the customer experience. Clienteling and KPI Monitoring Help track and report on key performance indicators (KPIs). Monitor weekly and monthly results, sharing findings with regional teams. Take part in preparing and following up on monthly meetings with regional teams. NPS Program Support Assist in managing the global Net Promoter Score (NPS) program. Support the launch of NPS in new boutiques and ensure smooth deployment in existing locations. Analyze customer feedback to identify behaviors, expectations, and satisfaction drivers. Turn NPS results into insights and actionable recommendations to improve the customer experience. Present these insights to regional teams during quarterly presentations. Contribute to ongoing improvements in the NPS program, especially in customer follow-up processes.

Channel Factory is at the forefront of delivering innovative marketing solutions designed to ensure contextual safety, suitability, and performance for brands and agencies. Our advanced platform empowers marketers to implement, automate, and scale their marketing initiatives across the largest video library globally, including YouTube and other emerging platforms. We are dedicated to bridging the gap between marketing and suitability, enabling leading brands to effectively connect with their target audiences in the right contexts, thereby optimizing suitability and contextual performance.Role OverviewAs the Social Client Solutions Manager, you will be instrumental in nurturing and expanding client relationships within our social media offerings, prioritizing client retention, growth, and satisfaction. This position differs from the Social Solutions Manager role, which focuses on overseeing the social product and onboarding new clients. Instead, your emphasis will be on strategic account management and customized support for your designated client portfolio. You will act as a trusted advisor, providing essential day-to-day expertise, strategic insights, and proactive account management to drive success in your clients' social media endeavors.Key Responsibilities:Client Portfolio Management:Own a dedicated client portfolio, concentrating on retention, growth, and client satisfaction.Engage regularly with clients to assess social media campaign performance, identify upsell and cross-sell opportunities, and discuss potential service expansions.Work closely with the Client Solutions Management team to formulate and execute growth strategies that encourage client renewals and generate additional revenue.Campaign Strategy & Execution:Lead the development, launch, and continuous management of social media campaigns, ensuring alignment with client KPIs and strategic goals.Oversee daily campaign pacing, make necessary adjustments, and collaborate with clients and internal teams to proactively resolve challenges.Create detailed post-campaign reports that deliver actionable insights, performance metrics, and recommendations for future enhancements.Social Media Expertise & Strategic Guidance:Serve as the day-to-day expert for clients, sharing insights on social media trends, ad formats, and best practices to maximize their social media investments.Assist clients in strategic planning to enhance the impact of their social media presence, customizing approaches based on individual client needs.

Deliveroo is looking for an Assistant CRM (H/F) in Paris for an apprenticeship position. This role supports the CRM team with customer relationship management projects and campaign execution. Role overview Work alongside the CRM team to help plan and run targeted marketing campaigns. The focus is on increasing customer engagement and building loyalty. Expect to collaborate with colleagues across different functions to make sure CRM strategies are delivered smoothly. What you will do Assist in the development and rollout of CRM campaigns Analyze data to monitor campaign performance Work with other teams to coordinate and execute CRM initiatives Learning and experience This apprenticeship offers practical experience in customer relationship management and marketing. Gain insight into campaign tracking, data analysis, and teamwork within a busy office setting.

Altarea is seeking an intern to support the client relations team in Paris. This internship centers on maintaining customer satisfaction and addressing client inquiries as part of a collaborative department. Key responsibilities Assist with daily communication between the company and clients Help manage and respond to client questions and requests Take part in projects designed to enhance the client experience What this internship provides Direct experience working in client management Chances to build and strengthen professional skills Insight into the operations of a busy business setting