Client Services Internship

Sienna Investment Managers offers a Client Services Internship based in Paris. This position provides hands-on experience in investor relations and supports the client services team’s daily work. The internship centers on clear communication with clients and practical exposure to the finance sector. Key responsibilities Assist with managing client inquiries …

Join our dynamic team at SMCP as a Client Satisfaction Assistant Intern! This exciting opportunity is based in the vibrant city of Paris, where you will play a pivotal role in enhancing customer satisfaction and engagement. As an intern, you will assist in various marketing and communication initiatives, contributing to our commitment to providing an exceptional client experience.Your responsibilities will include gathering customer feedback, analyzing satisfaction metrics, and supporting the development of strategies to improve our services. You will work closely with our dedicated marketing, communication, and e-commerce departments, gaining invaluable hands-on experience in a fast-paced environment.

Altarea is seeking an intern to support the client relations team in Paris. This internship centers on maintaining customer satisfaction and addressing client inquiries as part of a collaborative department. Key responsibilities Assist with daily communication between the company and clients Help manage and respond to client questions and requests Take part in projects designed to enhance the client experience What this internship provides Direct experience working in client management Chances to build and strengthen professional skills Insight into the operations of a busy business setting

Your Responsibilities As an Enabler within the Quality Improvement team, you will support Doctolib's growth by ensuring effective process oversight and addressing practitioner satisfaction and training needs.You will actively contribute to service quality and the continuous enhancement of the customer experience within a dynamic and collaborative team environment.Your responsibilities include, but are not limited to: Ensuring comprehensive reporting in the CRM, managing the distribution and qualification of training requests, and facilitating smooth communication across various teams. Participating in the development and implementation of new processes to enhance team KPIs and contribute to the structuring of Customer Care teams and external partners. Working closely with project managers and team leaders on side projects and joint initiatives. Preparing and delivering internal presentations to various stakeholders. Creating and improving KPI dashboards to streamline activity management. By the end of this internship, you will have: Mastered customer satisfaction issues. Contributed to the structuring of a new team. Participated in the continuous improvement of processes, KPIs, and organization. Managed a project with our external partners.

Join Barrière, a renowned leader in the hospitality industry, as a Client Experience Intern. In this dynamic role, you will assist in enhancing the overall customer journey, ensuring our guests receive the exceptional service they expect from our brand. Your contributions will help shape memorable experiences and foster customer loyalty.

Join Wavestone as a Financial Services Consultant Intern/Apprentice in Paris. This role is designed for students approaching the end of their studies, offering a unique opportunity to apply your academic knowledge in a dynamic consulting environment. Engage directly with clients, analyze financial data, and contribute to impactful projects that drive business success.

Job Title: Ticketing Manager, FR Office Location: Paris, France About AXS: AXS Europe is a leading global provider of ticketing solutions, data, and marketing, partnering with some of Europe’s most renowned venues and festivals, including The O2 in London. As a subsidiary of AEG, which organizes events across Europe, such as Rock en Seine, we leverage cutting-edge technology to simplify the event lifecycle for fans—from ticket purchase to venue access. We take pride in delivering an unparalleled user experience through groundbreaking digital platforms. AXS is excited to expand its operations from our Paris office as part of our growth strategy in Europe, particularly in France. The Role: The Ticketing Manager engages in daily client development and relationship management, actively listening and finding solutions to meet their challenges. Staying ahead of new tools and developments, they provide expertise on our products and services, identifying critical issues and addressing client service requests. Responsible for the creation and configuration of BO/FO/CA events (setting up all data, pricing grids, BAT, plans, etc.) on behalf of or in support of our clients. Overseeing event marketing (tracking sales, sending reports, managing contingents, creating access control files, etc.) on behalf of or in support of our clients. The Ticketing Manager may also participate on-site, aiding in the organization and supervision of ticketing operations (assisting at ticket counters, scans, and resolving issues).

ContextWavestone's cybersecurity practice supports its clients in framing and deploying digital trust services.Digital trust services encompass a range of tools, processes, and organizations that certify user identity (individuals, devices, servers, connected objects, etc.) while ensuring the integrity and confidentiality of exchanged data. The ecosystem surrounding digital trust services is extensive and varied, addressing topics such as cryptography, electronic certificates (digital identity cards confirming the identity of a device or individual), public key infrastructures (PKI, systems that create and manage these digital identities), digital identification (verifying who accesses the system), and regulatory compliance.The projects we undertake for our clients in these areas can manifest in various forms, including audits of current solutions, defining migration strategies to alternative solutions, project framing, project proposal assistance, and expertise on specialized topics. These projects involve both a technical dimension (mastery of solutions, understanding of regulations, data analysis), a business dimension (comprehension of information systems usage), and a human dimension (change management).ObjectiveThe primary aim of this internship is to enhance Wavestone's knowledge and skills concerning digital trust issues, which includes:• Understanding regulatory developments• Analyzing new business challenges (e.g., Zero Trust, IoT (connected objects exchanging data), secret and certificate management, etc.) and new project management and change management approaches• Updating our market knowledge (through meetings with publishers and evaluating their technical offerings)• Testing various market solutions to form convictions regarding their capabilities to meet client needs.Tasks to be PerformedUnder the guidance of a consultant and the supervision of a manager, the intern may be required to perform part or all of the following tasks:• Constructing benchmarks for market solutions• Conducting PoCs or prototypes of market solutions (small tests or prototypes to try out existing tools)• Developing accelerators or tactical tools• Analyzing regulatory frameworks and formalizing conclusions.The exact title and scope of the internship or work to be performed will be confirmed at the beginning of the internship. Below are two examples of such topics.

Join SMCP as a Client Experience & Omnichannel Assistant in a dynamic alternance position! In this role, you will assist in enhancing customer satisfaction across various channels, ensuring a seamless shopping experience for our clients. You will be a valuable part of our team, contributing to innovative strategies that combine online and offline customer interactions.

eosfrance offers a three-month summer internship in Paris, supporting the General Services team. This position is structured for students who want hands-on experience in a corporate environment. Role overview The General Services Assistant intern will contribute to daily operations and help ensure smooth functioning of the office. Tasks may vary depending on team needs and ongoing projects. Who this role suits This internship fits students looking to understand how corporate support functions work. The experience provides exposure to real workplace routines and collaboration with a professional team. Duration and location The internship runs for three months and is based in Paris.

Join the dynamic team at Ubisoft as an Internal Communication Assistant specializing in online services! This internship, lasting for 12 months starting in September 2026, offers a unique opportunity to immerse yourself in the world of gaming communications. You will play a pivotal role in enhancing internal communication strategies and engaging with our diverse teams.Your contributions will help to foster a collaborative environment and promote an understanding of our mission and values across the organization.

Join us at sia, a leading consultancy in the financial services sector, as a Final Year Internship Consultant. This internship offers a unique opportunity for students in their final year to gain hands-on experience and insights into the dynamic world of financial consulting.You will collaborate with experienced professionals, engage in real projects, and contribute to delivering innovative solutions for our clients. This role is perfect for those looking to kickstart their careers in finance and consulting.

Join us at Nagarro as an intern in SAP Field Service Management (FSM) in the vibrant city of Paris. This is an exciting opportunity to gain hands-on experience in a fast-paced engineering environment. You will work closely with our experienced teams, contributing to innovative projects and developing your skills in SAP solutions.

Join Wavestone as a Consultant in Financial Services focusing on Sustainability. In this dynamic internship, you will gain hands-on experience while contributing to impactful projects that drive sustainability initiatives within the financial sector.

About the Internship Ubisoft Entertainment S.A. is offering a 12-month Customer Service Representative Assistant internship in Paris, starting September or October 2026. This role supports the customer service team and focuses on delivering a positive experience for players in the gaming community. What You Will Do Assist the customer service team with daily tasks Help address player questions and concerns Contribute to projects that improve player satisfaction Support efforts to create an engaging community experience Who Should Apply This internship suits individuals interested in customer service and the gaming industry, looking to build practical skills and work alongside experienced team members.

Altarea offers an apprenticeship as Assistant Client Relations Manager in Paris. This position focuses on supporting customer satisfaction and helping to strengthen client relationships. The apprenticeship combines hands-on experience with foundational training in client relations, marketing, and digital communication. Role overview As an apprentice, expect to work closely with the client relations team. Daily tasks involve assisting with client inquiries, helping to maintain positive relationships, and contributing to ongoing communication efforts. Learning opportunities Take part in managing client relationships directly Participate in marketing activities and campaigns Build digital communication skills through real-world practice Who this apprenticeship suits This role is intended for those interested in learning the basics of client relations in a business environment. Curiosity about marketing and digital communication will be valuable throughout the apprenticeship.

Context:Tessan is an innovative French startup specializing in telemedicine, dedicated to addressing medical deserts across France. With nearly 1,700 devices deployed in under seven years, our ambitious goal is to ensure that every French citizen can access a doctor within 15 minutes.Main Mission:As a Customer Success Manager Intern (H/F), you will play a key role in managing and nurturing our client relationships. You will support the Customer Success team in monitoring accounts and contribute to enhancing client satisfaction, loyalty, and usage of Tessan's solutions.Client Follow-Up & Satisfaction:Assist in monitoring clients throughout their post-signature lifecycle.Support the operational setup of Tessan devices in collaboration with internal teams (sales, support, logistics, medical).Help track KPIs related to performance, adoption, and satisfaction.Engage in identifying client needs and relaying feedback.Account Growth & Development:Help identify opportunities for increasing usage (teleconsultations).Contribute to monitoring the satisfaction of partner pharmacies.Assist in strengthening client relationships and enhancing engagement.Participate in loyalty initiatives.Continuous Improvement & Internal Collaboration:Engage in improving internal processes within the Customer Success service.Contribute to structuring client management tools and tracking.Collaborate with Product, Support, Sales, and Operations teams.Participate in identifying and addressing issues faced by clients.

Join Wavestone as an intern or apprentice in our Financial Services division, specializing in Corporate Investment Banking (CIB). This is an exciting opportunity to apply your academic knowledge in a real-world consulting environment, gaining hands-on experience and insights into the financial sector.As part of our team, you will work alongside experienced consultants to tackle complex challenges faced by our clients in the financial services industry. Your analytical skills and innovative mindset will be crucial in delivering impactful solutions.

Join the dynamic team at Ubisoft as a Project Manager Assistant for Online Services! This internship offers a unique opportunity to gain hands-on experience in project management within the gaming industry. As an integral part of our team, you will support the planning, execution, and monitoring of various projects, contributing to the success of our online offerings.Throughout this 12-month internship, you will work closely with experienced project managers, enhancing your skills in communication, organization, and strategic planning. This role is ideal for individuals passionate about gaming and eager to make a significant impact in a globally recognized company.

Join Wavestone as a Consultant in Financial Services, specializing in Insurance. This final internship or apprenticeship offers a unique opportunity to gain hands-on experience in a dynamic environment. You will work alongside seasoned professionals, contributing to real-world projects while enhancing your skills in financial consulting.