🌟 Customer Care Specialist at Staycation | Paris

🌟 About StaycationAt Staycation, we believe that hotels are not just for travelers, but can be extraordinary spaces for everyone. Imagine breathtaking rooftops, world-class spas, and top-notch dining experiences waiting just around the corner.Our mission is clear: to transform hotels into vibrant urban entertainment venues. Whether it's for a spontaneous ge…

About StaycationAt Staycation, we believe that hotels should be more than just a travel destination; they should be part of your everyday life.Our mission is to unveil the hidden gems within hotels, from breathtaking rooftop views to world-class dining experiences, and transform them into urban leisure destinations.With over 4 million users across France, Belgium, and Switzerland, and a partnership with more than 2,000 premier hotels, we are redefining how people engage with their cities.Join us in our quest to reimagine urban hospitality, providing a unique escape for locals and travelers alike.

About StaycationAt Staycation, we believe that the most captivating hotels should be part of everyday life, not just for travelers. Our vision is to unveil the hidden gems within hotels, from stunning rooftop views to luxurious spas and culinary delights crafted by top chefs.Our mission is to transform hotels into vibrant urban entertainment venues—places where locals can feel, connect, and recharge. Whether for a spontaneous escape or a special celebration, we aim to redefine how people experience their cities.Today, Staycation boasts: 4 million users across France, Belgium, and Switzerland, with expansion plans for the UK and Spain. 2,000+ partner hotels, including the finest 4, 5, and iconic palaces.⭐ 9.3/10 average rating for our unique experiences.Join our passionate, creative, and ambitious team at Staycation as we revolutionize hospitality and urban living.

About StaycationAt Staycation, we believe that hotels should be more than just a temporary refuge for travelers. They should be vibrant spaces bursting with creativity and energy, accessible to everyone living in the city.Imagine breathtaking rooftop views, luxurious spas, and exquisite dining experiences crafted by visionary chefs—all at your fingertips.Our mission is to transform hotels into urban entertainment hubs, redefining how locals experience their cities. Whether it's a spontaneous getaway for a few hours or an extraordinary weekend retreat, we are changing the game.With a growing community of 4 million users across France, Belgium, and Switzerland (expanding soon to the UK and Spain) and over 2,000 partner hotels featuring top-tier establishments, Staycation is the go-to platform for an unparalleled urban experience.Join us and be part of a passionate, innovative team determined to elevate the hospitality landscape.

About StaycationAt Staycation, we believe that hotels should be more than just a place to stay while traveling; they should be a part of your everyday life. Our mission is to transform hotels into a new form of urban entertainment, revealing hidden gems that locals can enjoy on spontaneous outings or special occasions.We are proud to have 4 million users across France, Belgium, and Switzerland, with plans to expand to the UK and Spain. Our network includes over 2,000 partner hotels, featuring the best 4 and 5 accommodations, all of which maintain a stellar average rating of 9.3/10 for our unique experiences.Joining Staycation means becoming part of a passionate, innovative team dedicated to redefining urban hospitality.

Join Alpadia Language Schools as an enthusiastic Customer Care Apprentice in the vibrant city of Paris! This is a unique opportunity to immerse yourself in the world of customer service while enhancing your communication skills in a multicultural environment.As a Customer Care Apprentice, you will play a crucial role in supporting our sales team and ensuring customer satisfaction. You will engage with clients, assist in managing inquiries, and contribute to a positive learning experience for our students.

Welcome to MakiPeople! At MakiPeople, we're tackling one of the most significant challenges in human resources: recruitment.In 2024, we achieved phenomenal growth of 300%, transforming the hiring processes for industry giants like H&M, BNP Paribas, PWC, Deloitte, Capgemini, FIFA, Clarins, and many more, achieving 80% automation in screening and interviews, reducing time-to-hire by threefold, and lowering turnover by 20%.As we step into 2025, we are excited to share that we have successfully raised a $28.6M Series A funding round to revolutionize HR with cutting-edge conversational AI agents.This funding, led by Blossom Capital with participation from DST Global and existing backers Frst, GFC, and Picus Capital, will support our geographic expansion and product innovation.Our vision is to empower human resources with capabilities beyond human potential, believing that the future lies in an effective synergy of human creativity and AI-driven intelligence.Our agents do more than assist—they take action, allowing teams to concentrate on strategic initiatives, unleash creativity, and create significant organizational impact.As we expand our Customer Implementation team, you will be instrumental in ensuring a smooth setup and a powerful start for our clients on our platform, joining a team that is passionate about delivering exceptional implementation experiences.This is the ideal moment to join MakiPeople. You will witness the direct impact of your contributions, shape the future of recruitment, and ensure that both our clients and candidates enjoy the best possible experience with us.We are truly honored that you are considering joining MakiPeople, and we hope this opportunity motivates you to apply! We can’t wait to meet you! About the Customer Care TeamThe Customer Care Team is essential to MakiPeople’s customer experience, assisting recruiters and candidates in succeeding at every stage of their journey.You will work closely with our other teams (primarily tech, implementation, and success teams) to ensure our users receive prompt, empathetic, and high-quality support.As a Customer Care Specialist, you will also play a strategic role in optimizing workflows, enhancing automation, and implementing AI-powered support solutions to make Maki’s services more scalable and efficient.

Join our dynamic Customer Care team at Alpadia Language Schools in Paris! As an intern, you will play a vital role in ensuring our customers receive exceptional service and support. You will assist in managing customer queries, contributing to the overall satisfaction of our clients, and gaining valuable experience in the language education sector.

Join our dynamic team at bigblue as a Customer Care Specialist where you will play a crucial role in ensuring customer satisfaction and enhancing our service delivery. In this position, you will utilize your exceptional communication skills in French to assist our global clientele, addressing inquiries, resolving issues, and providing product information. Your passion for customer service will help foster long-term relationships with our customers.

Skello is a dynamic European company dedicated to transforming the workplace experience for teams in the field, enabling them to anticipate, organize, and communicate more effectively. This is achieved through collaborative and intuitive technology.Specifically, Skello offers a SaaS solution for HR management tailored to establishments with complex scheduling needs. For managers, Skello streamlines work organization and aids decision-making regarding team-related costs. For employees, it enhances communication and simplifies their daily tasks.Skello aspires to be the go-to solution for all field teams across Europe. To support this ambition, the company successfully raised €40M in Series B funding in September 2021 from leading investment firms (Partech, Aglaé Ventures & XAnge) to deliver even greater value to its clients through new features and to expand into new sectors beyond its traditional domains such as hospitality, retail, and healthcare.As the Team Lead for Customer Care, you will guide your team daily to deliver outstanding support to our clients!You will be part of the Customer Experience department, reporting directly to Margaux, our Head of Customer Care & Onboarding.

Are you passionate about customer relations and eager to leverage your expertise to enhance a product that simplifies the lives of thousands of entrepreneurs? Skello has the perfect opportunity for you!At Skello, our mission is to free up time for our clients so they can focus on what truly matters. Our SaaS solution empowers thousands of businesses to manage their schedules and teams effortlessly and intuitively.The Care team is at the heart of our customer relationship. We are the guardians of customer satisfaction and loyalty, making a direct impact on Skello's growth!Your Responsibilities As a Customer Care Specialist, you will be the primary point of contact for our clients. Your main mission will be to assist them daily and empower them to use our solution autonomously.- Daily Client Support: You will respond to their inquiries (via chat, email, phone, or video conference) and find solutions to their business challenges. You will interact with a diverse range of profiles: restaurant managers, luxury retail directors, pharmacists, and more. ‍- Maximize Client Success: You'll facilitate follow-up sessions to ensure clients get the most out of Skello.- Contribute to Skello's Growth: You will play a key role in customer retention and product adoption. You will identify business opportunities and relay them to our Account Strategists. - Team Collaboration: You'll work closely with the Product, Tech, Finance, and Sales teams to communicate client needs and enhance our tools and processes.- Represent Skello: You will embody our values in your daily interactions with clients.What We Are Looking For - Previous experience in customer relations: Ideally in a high-growth SaaS environment.- A problem-solving and human-centric approach: You are meticulous, efficient, pedagogical, and empathetic.- A tech-savvy mindset: You are comfortable with technology and eager to learn more.

Paris | Full-time | Fluent in French & English In the rapidly evolving e-commerce landscape, independent brands face challenges in achieving the streamlined logistics that industry giants like Amazon offer. At Bigblue, we are dedicated to transforming this reality.Our mission is to empower brands by democratizing top-tier operational capabilities, enabling them to scale efficiently while providing an exceptional customer experience.Since our inception in 2018, we have developed a technology-driven logistics platform that supports over 500 brands, from emerging DTC companies to internationally recognized names such as MUJI, Aigle, and Cabaïa. With a team of over 110 employees across Paris, Madrid, and London, our proprietary Warehouse Management System (WMS) Atlas and a network of 7 warehouses throughout Europe allow us to tackle logistics challenges with innovation — making fulfillment processes faster, smarter, and more sustainable.Supported by over $20 million in funding and trusted by the next wave of e-commerce innovators, we are on an ambitious trajectory — aiming for 10 million orders in 2024 as we expand into new enterprises. We are seeking the right partner to join us in leading this exciting journey.About the Product TeamYou will become part of the team that drives Bigblue's growth, with a tripartite mission:1- Simplify complexities and connect teams to facilitate rapid scaling.2- Maintain close collaboration with merchants and warehouse operators to identify issues and opportunities proactively.3- Ensure that every product release enhances the user experience, making it smoother and more reliable.In this role, you will work closely with seasoned product managers and engineers from esteemed backgrounds (Apple, Vimeo, Frichti, Kapten, Alan, etc.), gaining firsthand experience in product development, honing your technical skills, and playing a pivotal role in shaping the future of Bigblue.

Join Ubisoft as a Prompt Specialist, where you will play a pivotal role in our Strategic Innovation department. Your expertise will drive the development of cutting-edge AI models that shape the future of gaming experiences. Collaborate with cross-functional teams to craft and refine prompts that enhance user interactions and ensure the highest quality standards. This is a fantastic opportunity to contribute to groundbreaking projects in a dynamic environment.

Role overview EnerStar is hiring a Marketing and Communications Specialist to enhance its brand and guide communication efforts. This full-time position is based in Paris and reports to Wabash Valley Power Alliance. What you will do Create and deliver marketing campaigns that align with organizational objectives. Craft messaging to promote EnerStar’s services and ensure clarity in communications. Assist with community engagement activities to foster strong relationships and increase awareness. Who thrives in this role Creative professionals who enjoy working with others, contribute new ideas to marketing initiatives, and want to see the impact of their work tend to succeed here.

Role overview Believe is hiring a Customer Care Representative who speaks Italian for its Paris office. This position centers on assisting clients, responding to their questions, and helping them navigate Believe’s services. What you will do Respond to client inquiries in Italian and guide them in using Believe’s offerings Provide clear answers and solutions to customer questions or concerns Communicate with empathy and professionalism to create a positive customer experience Support efforts to build customer satisfaction and loyalty Requirements Fluent Italian language skills Strong communicator with a helpful approach Ability to understand customer needs and resolve issues thoughtfully

Join JDE Peet's, a global leader in coffee and tea, as an Infrastructure IT Specialist. In this pivotal role, you will be responsible for managing and enhancing our IT infrastructure. You will collaborate with various teams, ensuring seamless operations and supporting our mission to deliver exceptional coffee experiences to consumers worldwide.

About the Role amo is hiring an Israel Content Specialist to join the Paris office. This position focuses on growing Bump's presence in Israel by creating original content, mentoring creators, and connecting Israeli internet culture with the team in Paris. The goal: make Bump a top app in Israel. Who We're Looking For Ambitious and creative, with a strong desire to drive growth Experienced storyteller who understands how viral content works Active on TikTok and tuned into digital trends Comfortable giving feedback to help creators improve their work Knowledgeable about Israeli memes, humor, and online communities Fluent in Hebrew and familiar with Israeli lifestyle and culture Ready to work on-site in Paris and collaborate face-to-face Open to experimenting with new ideas and approaches What You'll Do Lead Bump’s growth strategy for the Israeli market Drive content creation and manage creators focused on Israel Produce TikToks, Reels, and user-generated ads that connect with Israeli audiences Build and maintain relationships with Israeli creators Run influencer campaigns with both well-known and emerging Israeli talent Work with the marketing team to improve content performance Spot and act on trends before they become widespread Write briefs, give feedback, and support external creators Collaborate with growth, distribution, and product teams in Paris Join brainstorming sessions, test new concepts quickly, and help shape creative strategy Assist with product launches and organize events and activations for the Israeli market Location This role is based in Paris and requires in-person collaboration at the amo office.

Join Scaleway as a Customer Success Manager in Paris and play a pivotal role in shaping the future of sovereign cloud solutions! Since our inception in 1999, we have been committed to creating secure, sustainable infrastructures that empower ambitious companies. Transitioning to cloud computing in 2015, we have maintained our dedication to simplicity, flexibility, and technical excellence, emerging as a leading player in Europe's cloud sector. Now, as we expand our offerings to include cutting-edge AI solutions, supported by a €3 billion investment from the Iliad Group, we are looking for a passionate Customer Success Manager to enhance customer satisfaction and drive revenue growth. Your mission will involve maximizing client retention and identifying upsell opportunities to foster long-term strategic relationships with our diverse clientele, including renowned corporations and innovative startups.

About Scality:Scality is an innovative global software company dedicated to helping organizations store, protect, and access their data securely and reliably. Our advanced technology is trusted by leading brands, hospitals, media companies, and public institutions to manage vast amounts of digital information daily. With a diverse team spread across the globe, we foster a culture of trust, collaboration, and long-lasting relationships. Joining Scality means being part of a company that plays a pivotal role in shaping the digital landscape of today.Job Description:We are seeking a passionate Customer Support Engineer who is well-versed in technologies such as Linux, Kubernetes, Docker, ELK, Redis, MongoDB, SaltStack, Ansible, and S3. Your commitment to enhancing customer experience and your eagerness to collaborate with talented colleagues will be a valuable asset to our team.

Join Sopra Steria as a Cooptation Specialist and play a key role in enhancing our recruitment strategies within the Financial Services sector. In this dynamic position, you will utilize your networking skills to attract top talent, support the hiring process, and strengthen our team's capabilities.