Internship/Apprenticeship - Transforming Customer Experience with Digital Technologies

Join Wavestone as an intern or apprentice and play a crucial role in revolutionizing customer experience through cutting-edge digital technologies. You will collaborate with our sales teams to implement innovative strategies that enhance operational efficiency and improve customer satisfaction.

Join Wavestone as a Junior Consultant in Digital Transformation, specializing in Sustainable Technology. This is an exciting opportunity for students seeking an internship or apprenticeship to apply their skills in a dynamic, innovative environment. You will collaborate with experienced consultants on projects that drive digital transformation initiatives for our clients, focusing on sustainability and technology integration.

Join Wavestone as an intern or apprentice focusing on performance enhancement and digitalization within engineering. Be part of a dynamic team that drives innovation and efficiency in engineering practices.

ContextThe CTO Advisory business unit comprises a diverse team of over 500 professionals who combine deep business understanding with technological expertise. Our mission is to establish Wavestone as the trusted advisory partner for Chief Technology Officers (CTOs) during their most ambitious technological and organizational transformations. We serve large corporate clients across various sectors, including banking, energy, transportation, luxury, services, and public sector, in collaboration with the firm’s other business units.Within the CTO Advisory unit, Wavestone's GenAI team is spearheading an ambitious intrapreneurial initiative. Over the past year, we have generated over 10 million euros in revenue, showcasing our dynamism and innovative capacity in a rapidly emerging market. As a member of the CTO Advisory unit, you may engage in AI topics alongside other areas of expertise within the unit (cloud, networks, FoW, etc.).Our team excels in addressing all challenges related to generative AI. Beyond technical aspects, we assist our clients with various dimensions: the impact on professions and process transformation, security and compliance imperatives, and the integration of best practices in ethics and sustainable development. Notably, our expertise in conversational agents such as Microsoft 365 Copilot enables us to provide clients with solutions and methodologies aimed at enhancing individual productivity at scale, business value, and employee user experience.With sustained energy and a leadership team attuned to industry developments, we have established strong references among CAC 40 major accounts, and our active participation in professional events (Big Data & AI, Microsoft AI Tour, VivaTech, etc.) and relationships with thought leaders keep us at the forefront of the latest trends in generative artificial intelligence.ObjectiveDuring your internship, you will explore the role of Analyst (Junior Consultant), contributing in both French and English on diverse topics:Client operational missions within project teams, with a responsible role that allows you to develop the key competencies expected of a junior consultant....

Join Wavestone as a Junior Consultant in Digital Transformation where you will have the exciting opportunity to engage in Cloud Native Architecture and Modern Application Development. This internship/apprenticeship is perfect for recent graduates looking to dive into the world of digital transformation and cloud solutions.

Join Wavestone as a Digital Transformation Consultant in our CTO/CIO Advisory division. As part of our dynamic team in Paris, you will gain hands-on experience in driving digital transformation strategies for a diverse range of clients. This internship will equip you with the skills and knowledge necessary to succeed in the evolving digital landscape.

Join Wavestone as an intern in our Digital Transformation Consulting team, where you will collaborate with public sector clients to drive innovative digital solutions. This is a unique opportunity to gain hands-on experience in a fast-paced environment where your input will directly impact the transformation processes of various public organizations. You will work alongside seasoned professionals, learning about the latest digital tools and methodologies while contributing to meaningful projects that enhance public services.

Join Wavestone as an intern or apprentice and engage in a transformative project focusing on Information Systems (SI). Your mission will be to innovate and adapt SIs to meet the evolving challenges of the industrial and energy sectors. This is an exciting opportunity to apply your academic knowledge in a real-world setting and contribute to significant advancements in these vital industries.

Wavestone’s consulting team in Paris offers an internship focused on digital customer experience for luxury, retail, and hospitality clients. Interns join projects aimed at helping well-known brands enhance customer engagement using digital strategies. Role overview Collaborate with experienced consultants on assignments involving luxury and retail brands Assist in designing and delivering digital solutions that influence customer journeys Build practical knowledge of current trends and approaches in digital customer experience Contribute analysis and ideas to support project outcomes Learning and development See firsthand how digital innovation is changing the luxury, retail, and hospitality sectors Develop consulting techniques and project management abilities Gain perspective on client expectations and evolving market trends in premium industries

Join Wavestone as a Digital Transformation Consultant intern, where you'll engage with leading organizations and help shape the IT landscape of tomorrow through innovative cloud transformation strategies. This role will provide hands-on experience in advising CTOs and CIOs on leveraging cloud technologies to enhance their operational capabilities.

About the Internship Wavestone is looking for a Final Year Intern or Apprentice to join the team as a Digital Transformation Consultant in Paris. The focus: Transport, Infrastructure, Manufacturing, and Energy sectors. Interns will contribute to projects that help major companies move forward with digital transformation initiatives. What You Will Do Work closely with experienced consultants on real client projects Support strategic planning and technology implementation efforts Help identify and deliver operational improvements Apply academic knowledge in a hands-on, professional setting Who Should Apply This internship suits proactive students in their final year who want to gain practical experience and deepen their understanding of digital transformation in key industries.

Join Ubisoft as a Digital Communication Assistant in this exciting 12-month apprenticeship program starting in September 2026. This role offers a unique opportunity to immerse yourself in the vibrant world of digital communication within the gaming industry. You will collaborate with seasoned professionals, gaining hands-on experience while contributing to innovative projects that shape the future of interactive entertainment.

Join Wavestone as a Junior Consultant in Digital Transformation and explore the dynamic field of Cloud Transformation. This internship will provide you with the opportunity to implement FinOps and/or DevOps initiatives within cloud architecture, allowing you to gain hands-on experience in a cutting-edge technology environment.As a part of our team, you will collaborate with industry experts to help organizations streamline their cloud operations and optimize their financial management through innovative solutions. This is an excellent chance to develop your skills and contribute to meaningful projects that drive digital transformation.

ContextWith a team of over 500 consultants, Wavestone's CTO Advisory Business Unit is dedicated to guiding our clients through complex digital transformation projects from strategic framing to implementation and change management. We collaborate closely with sector-specific consultants in multidisciplinary teams to tackle the technological and organizational transformations faced by Chief Technology Officers.Today, the Digital Workplace is a cornerstone of organizational transformation. Notably, 82% of individuals aged 18-34 view their company's technological environment as a key factor in job engagement. Moreover, 'digitized' sales forces yield 72% higher performance, while 'next-gen' support reduces user-reported incidents by 47%. These diverse challenges illustrate the significant impact of the Digital Workplace on corporate transformation and performance.As employees increasingly utilize various personal devices (smartphones, tablets, PCs) for work purposes, terminal management must evolve to meet these new requirements and establish a modern technological foundation.Driven by the rise of remote work, the deployment of digital collaborative tools introduces new challenges related to user experience, the adoption of innovative work practices, as well as security and governance issues surrounding these tools.To address the needs of tomorrow, it is essential to explore various facets of the work environment and build insights based on feedback from Wavestone's Digital Workplace teams: Collaboration & Communication, Modern Management, Firstline Workers, Security, and Change Management.Internship / Apprenticeship ObjectiveThe aim of this internship/apprenticeship is to examine the drivers of digital transformation through the lens of Next Gen Support and Employee Experience. The intern will analyze the evolution of support methods, particularly 'next-gen' techniques, and their impact on user experience. The goal will be to produce clear recommendations and advisory deliverables that will enhance the firm's vision for the future of the Digital Workplace. Additionally, the intern will have the opportunity to create commercially-focused materials.

Join Wavestone as a Digital Transformation Consultant in the Banking and Insurance sectors during your final internship or alternation program. You will have the opportunity to collaborate with industry experts and work on exciting projects that drive digital innovation and transformation.

About Skello At Skello, we are pioneering the leading HR solution designed to plan and manage field teams effectively. Across Europe, field teams make up 50% of the workforce, yet only 20% of digital solutions cater specifically to their needs. Skello was created to bridge this gap: a collaborative and intuitive platform that simplifies the daily tasks of managers and employees by optimizing and automating key processes.We prioritize field teams in everything we do. With intelligent tools like our Skello Assistant and smart planner, we directly address their unique requirements.Our ambition is straightforward: to become the go-to HR solution for all field teams across Europe.Skello by the Numbers• 7 key sectors• 25,000 businesses trust Skello today.• 600,000 employees utilize Skello daily.• The Skello team comprises over 400 employees.• 3 European hubs: Paris, Lille, and Barcelona.Our Company CultureWe recognize that to fulfill our mission, we must embody our values daily (SHIFT). Set the bar higher every day Support one another Envision tomorrow, start today Prioritize customers Take work seriously, not ourselvesFocus on the Billing TeamYou will join the Billing team within the Operations department, responsible for invoices, credits, collections, reimbursements, and recoveries. As a key contact, you will be at the heart of post-sale customer relationships, constantly interacting with Skello's sales, customer experience, and marketing teams. Your role will have a direct and visible impact on our clients' satisfaction and the efficiency of our operations.Your Role at Skello Your primary objective will be to serve as the billing reference for our clients and internal teams. You will tangibly contribute to enhancing customer experience by swiftly and accurately resolving billing issues while participating in the optimization of our processes.

Join Wavestone as an intern or apprentice and play a crucial role in advancing the digital and sustainable transformation of industrial supply chains. This position offers you the opportunity to work alongside experienced professionals in a dynamic environment, contributing to innovative projects that shape the future of supply chain management.

Join our innovative team as a Consultant specializing in Digital Transformation, focusing on CTO/CIO Advisory and Sustainable Technology. In this role, you will play a crucial part in accelerating the responsible digital transformation of our clients, helping them navigate the complexities of technology and sustainability.This is an exciting opportunity for students seeking an internship or apprenticeship to gain hands-on experience in a fast-paced environment that prioritizes sustainability and innovation.

Context:With a team of over 700 consultants, the CTO Advisory Business Unit at Wavestone is dedicated to guiding our major clients through complex digital transformation projects, from strategic framing to implementation and change management. Our CTO Advisory addresses all technological and organizational transformations faced by Chief Technology Officers (CTOs). We collaborate closely with consultants from sectoral Business Units within multidisciplinary teams to tackle these transformative challenges.Within CTO Advisory, our Strategic IT Programs and M&A team addresses all operational and economic issues that our clients' CTOs encounter during their IT M&A transformations, including:Large-scale IT transformation programs: How do we successfully conduct a strategic transformation of the information system?Operational Model: What operational model should be adopted to maximize delivered value and support IT strategy while addressing business challenges?Strategic Planning: What medium/long-term IT vision aligns technological initiatives with corporate objectives and priorities?Finance: How do we manage and optimize IT costs in a context of budget efficiency and value maximization?Sourcing: What sourcing strategy should be defined and implemented to maximize economic and operational performance?Service Offering: How do we enhance managed IT service management (ITSM) to simplify consumption for internal clients while maximizing service quality?Talent and Skills: How can we effectively anticipate and manage evolving skill requirements within the IT department, given technological advancements and organizational changes?Change Management: How do we support employees in adapting to changes in their daily routines resulting from transformation programs and the introduction of new tools and practices?Mergers, Acquisitions & Divestitures (M&A): How do we support end-to-end M&A operations (Due Diligence, Transition Approach, Transition Execution) from an IT perspective?IT Processes: How do we define, organize, and equip operational activities of IT teams to deliver services effectively?

Context:Wavestone's CTO Advisory Business Unit, comprised of over 700 consultants, is dedicated to assisting large clients with complex digital transformation projects, from strategic framing to implementation and change management. We address the technological and organizational transformations faced by Chief Technology Officers (CTOs) and work closely with sector-specific consultants in multi-specialist teams to tackle our clients' transformation challenges.Within the CTO Advisory team, our Strategic IT Programs and M&A group tackles operational and economic issues faced by CTOs during their transformations, including:Major IT Transformation Programs: How to execute a strategic transformation of the information system?Operational Model: What operational model should be adopted to maximize value delivery and support IT strategy while addressing business challenges?Strategic Schematics: What is the medium/long-term IT strategy to align technological initiatives with corporate goals and priorities?Finance: How to manage and optimize IT costs in a context of budget efficiency and value maximization?Sourcing: What sourcing strategy should be defined and implemented to maximize economic and operational performance?Service Offer: How to enhance the management of IT services to simplify consumption by internal clients while maximizing service quality?Talent and Skills: How to anticipate and effectively manage the evolution of skills needs within the IT department in light of technological advancements and organizational changes?Change Management: How to support employees in adapting to changes in their daily routines due to transformation programs and the introduction of new tools?Mergers, Acquisitions & Divestitures (M&A): How to support end-to-end M&A operations from an IT perspective, including Due Diligence, Transition Approach, and Transition Execution?IT Processes: How to define, organize, and equip IT activities effectively?