Operations Manager, Care Operations

At Joko, we empower consumers to make smarter shopping choices. Our vision is to transform the shopping experience, enabling individuals to discover what they need, make informed decisions, and save money.Founded in the vibrant city of Paris, Joko is a technology-driven company and a certified B Corporation with a diverse team of over 90 talented individuals…

Join Joko, where we're on a mission to transform the shopping experience for consumers. Our goal is to empower individuals to shop smarter, enabling them to easily find what they need, make informed purchasing decisions, and save money.Founded in the vibrant city of Paris, Joko is a pioneering tech company recognized as a certified B Corp, currently employing over 90 talented individuals across locations including Barcelona and New York. Already, more than 5 million users benefit from our services, saving money daily at over 10,000 merchants.Our range of products continues to expand, featuring cashback, automatic coupons, price alerts, and carbon tracking. As we push forward, we are excited to introduce an AI-powered shopping assistant designed to help users discover the best products based on price, quality, and sustainability.Having achieved profitability in our core market, we are now poised for global expansion, with a keen focus on the U.S. market.It’s still day 1—come and help us redefine the future of shopping!This role is remote-friendly. About Our Business Operations TeamThe Business Operations team at Joko is a dynamic group driving internal innovation. We tackle the company’s most strategic and complex challenges, not just solving them but transforming them into scalable growth engines. From launching new business lines to rethinking revenue structures or integrating AI into our operations, we are the catalyst for high-impact initiatives that propel Joko forward.Our mission is clear: to ensure that Joko operates at its optimal level, every single day. Key ResponsibilitiesWe are in search of a highly analytical, resourceful, and impact-driven Operations Manager to join our Business Operations team and take ownership of one of our critical operational areas: Content, Product, Revenue, Finance, Marketing, or People.In this role, you will fully own your vertical, dive deep into its most challenging issues, and lead bold initiatives that unlock new performance levels. You will design tech-enabled, scalable solutions that drive Joko’s next phase of growth and efficiency.Your specific focus will depend on your background and the company's priorities. Example missions may include:Revenue OperationsRevamp our sales and account management processes to enhance conversion and retention rates.Optimize and rebuild our CRM (Hubspot) to facilitate data-driven decision-making.

Join our dynamic team at jobsforhumanity as a Senior Operations Manager. In this pivotal role, you will lead our operations initiatives, ensuring efficiency and excellence throughout our processes. Your strategic vision and leadership will help us achieve our mission of empowering underserved communities worldwide.

Wheely provides premium chauffeured transportation in major cities throughout Europe, the U.S., and the Middle East. The company combines advanced technology with high-end service for over 100,000 active riders and 1,200 corporate clients. With $43M in funding and annual revenue above $100M, Wheely continues to expand, including recent launches in New York City and growth across the U.S. and EMEA. Role overview The Associate Operations Manager in Paris helps keep Wheely’s luxury marketplace running reliably and efficiently. Operations is central to Wheely’s business, where accuracy and attention to detail are essential. This position works closely with senior leadership to address day-to-day market needs. What you will do Address supply and demand challenges in the Paris market Refine and support pricing strategies for local operations Maintain operational efficiency and systemic accuracy Who thrives in this role This position suits someone who enjoys solving operational puzzles, values precision, and is comfortable collaborating with senior leaders to ensure a smooth-running marketplace.

Your MissionJoin our dynamic Business Operations team at vizzia as the key player in managing our commercial and marketing tech stack. Your primary objective will be to enhance overall revenue performance by streamlining processes and fostering robust collaboration among the Sales, Marketing, and Customer Success teams.Your specific responsibilities will include:Guaranteeing the accuracy and consistency of sales and marketing data across platforms (including HubSpot CRM) through effective automations and reporting.Creating and maintaining insightful dashboards that facilitate precise revenue tracking (covering pipeline, forecasts, churn rates, LTV, and CAC).Enhancing lead conversion rates and managing opportunities effectively.Defining and monitoring Sales & Marketing KPIs in close coordination with management.Executing cross-functional initiatives to boost productivity for client-facing teams.Providing training and support to users to promote the effective adoption of RevOps tools and methodologies. Your ProfileYou possess 2–5 years of relevant experience in Revenue Operations, Sales Operations, or Business Operations within a B2B context.You are skilled in CRM tools (preferably HubSpot) and have hands-on experience with workflow automation.You demonstrate a strong data-driven mindset and a comprehensive grasp of performance metrics (advanced proficiency in Excel/Google Sheets; familiarity with SQL or BI tools is advantageous).You excel at structuring and documenting processes, with a talent for engaging teams effectively.You are inquisitive, analytical, and results-oriented, consistently seeking to refine existing systems and eliminate inefficiencies. This Role is for You If…You thrive in an autonomous, organized, and pragmatic environment, with a genuine enthusiasm for operational tools.You enjoy spearheading tangible projects that provide direct support to field teams.You are looking for a challenging and rapidly growing setting with numerous opportunities for development. Benefits Hybrid work model Competitive compensation package and RTT (between 8-12 days per year based on public holidays)

Paris | Full-time Join us at Bigblue, where we are redefining the e-commerce landscape for independent brands. Our mission is to empower these brands to compete with industry giants like Amazon by providing unparalleled logistics solutions.Since our inception in 2018, we have developed a cutting-edge logistics platform that supports over 500 brands, including renowned names such as MUJI, Aigle, and Cabaïa. With a dedicated team of 110+ employees spread across Paris, Madrid, and London, and our proprietary WMS (Warehouse Management System) Atlas, we are tackling logistics challenges with innovation — delivering fulfillment that is faster, smarter, and more sustainable.With $20+M in funding and the trust of the next generation of e-commerce leaders, we are on a rapid growth trajectory, aiming to process 10 million orders in 2024 and expand into ambitious new markets. We seek a strategic partner who shares our vision for the future.Role OverviewAs we continue to expand, the merchant experience is not just a priority — it is fundamental to our long-term strategy and success.We are establishing a specialized Operations Management function aimed at enhancing our merchant-facing Success organization, which includes Account Management, Onboarding, Customer Success, and Support. This team will be pivotal in transforming our operational efficiency, sharing knowledge effectively, and delivering exceptional value to every merchant.We are looking for a dynamic, analytical, and self-driven Operations Manager to build this function from the ground up. You will design the systems, processes, and enablement programs that will revolutionize how our teams operate and collaborate within Bigblue as we scale.This position reports directly to the Head of Merchants and has the potential to lead a team of two. If you are a former consultant, Chief of Staff, or operations leader who thrives in creating structure from uncertainty, optimizing performance, and achieving measurable results at scale, this is a rare opportunity to influence a crucial growth engine. Your MissionDevelop and implement a comprehensive strategy for the enablement and operations of the merchant team, defining how teams learn, processes scale, knowledge flows, and how we prepare both customers and our people for product evolution.

In today's thriving e-commerce landscape, independent brands face challenges in achieving the streamlined logistics offered by industry giants like Amazon. At Bigblue, our mission is to revolutionize this experience.We empower brands by democratizing top-tier operations, enabling them to scale efficiently while ensuring a five-star customer experience.Since our inception in 2018, we have developed a technology-driven logistics platform that supports over 500 brands, ranging from dynamic DTC companies to renowned global brands such as MUJI, Aigle, and Cabaïa. With a dedicated team of 110+ employees spread across Paris, Madrid, and London, our innovative Warehouse Management System (WMS) Atlas and a network of 7 warehouses across Europe enable us to tackle logistics challenges that others shy away from, making fulfillment faster, smarter, and more sustainable.Supported by over $20M in funding and trusted by the new generation of e-commerce trailblazers, we are rapidly expanding — aiming to process 10 million orders by 2024 as we embark on bold enterprise growth. We seek a dedicated partner to lead us on this exciting journey.As Bigblue scales its B2B operations alongside its established B2C services, providing reliable support to our merchants remains our top priority.We are in search of a B2B Operations Manager to step into a vital role as our current manager transitions. This position entails comprehensive oversight of B2B operations across the EU, focusing on operational performance, service excellence, and team coordination. This role blends strategic leadership with hands-on execution and direct personnel management. You will ensure operational decisions and enhancements are aligned with the needs and expectations of our merchants.

Join MSX International as an Operations Manager and take the lead in optimizing our operational processes. In this pivotal role, you will be responsible for enhancing efficiency and driving performance across our teams. Bring your expertise in operations management to a dynamic environment that values innovation and results.

Your MissionJoin the Business Operations team at Vizzia as we strive to enhance efficiency across our sales and operations teams.Your primary responsibility will be to design and implement tools and projects that streamline workflows, allowing our teams to operate faster and at scale.In a fast-paced environment where impactful technical decisions can drive significant results, you will establish a robust, high-performing, and scalable infrastructure, paving the way for the future formation of a dedicated Productivity team. Key ResponsibilitiesAs a Business Operations Manager, you will spearhead the following initiatives:CRM & Sales Processes: Collaborate with Sales teams to structure the CRM and document best practices.ERP Implementation: Assess, select, and deploy an ERP system tailored for installation, maintenance, and logistics teams.Billing Optimization: Redesign the complete quote-to-cash process to enhance efficiency.AI Enablement: Launch an internal initiative to provide field and support teams with AI tools.Data Analytics: Develop reliable business dashboards to provide actionable insights. Ideal Candidate ProfileEssential QualificationsGraduated from a prestigious business or engineering institution.Prior experience in consulting, a startup, or Business Operations.Strong proficiency in digital tools and a keen interest in technology.Proven ability to manage multiple projects simultaneously and see them through to completion.Competence in SQL/BI, automation, or no-code tools.Desirable QualificationsExperience in deploying or structuring an ERP or CRM.Background in supply chain or operations.Experience leading or contributing to cross-functional projects involving multiple teams. This Role is Perfect for You If…You are self-sufficient, organized, and pragmatic, with a genuine passion for tools that drive productivity.

Scality develops advanced data storage solutions that address key challenges such as growth, security, performance, and cost efficiency. The company’s flagship product, Scality S3 object storage with CORE5, is built for strong cyber resilience and data protection from API through to system architecture. Scality’s patented MultiScale Architecture enables organizations to scale storage easily and handle unpredictable workloads. Enterprises around the world rely on Scality to support demanding AI projects, strengthen cloud deployments, and keep data secure. Industry analysts, including Gartner, have recognized Scality for its reliability, security, and focus on sustainability. Learn more Scality on LinkedIn Company website Scality blog

Greetings! We are Fever, the premier technology platform dedicated to culture and live entertainment.Our objective? To make culture and entertainment accessible to everyone. Through our innovative technology and data-centric strategy, we are redefining how individuals connect with live events. Every month, our platform captivates over 300 million users across more than 40 countries (and still growing), offering unforgettable experiences while also equipping event creators with data and technology to scale, innovate, and enhance their offerings to reach new audiences.Our achievements? We've collaborated with industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, presented internationally acclaimed experiences, and have the support of several leading global investors! Impressive, right? To fulfill our mission, we seek proactive individuals with a hands-on approach who are passionate about shaping the future of entertainment!Are you ready to be part of this transformative experience?Who you will collaborate withYou will join our Paris office, working in teams and engaging directly with our partners, providers, and venues.In this role, you will contribute to Fever's growth by developing original events. This will involve collaboration with various departments at Fever, from Marketing to Operations.The team you are about to join is composed of motivated, youthful, and dynamic individuals. With diverse multicultural backgrounds, our team members have impressive profiles from leading organizations such as McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros.Your ResponsibilitiesAs a Scalable Operations Manager, you will establish and lead a team to design, launch, and manage strategic events from conception to execution. You will oversee the team's P&L, foster team development, cultivate local industry connections, and represent Fever in every city under your jurisdiction. In collaboration with other departments, you will define strategies to expand the business in your region, working closely with Team Leads, Regional Managers, and company leadership.

Join Joko, where we empower consumers to shop smarter and save money like never before. We are on a mission to transform the shopping experience by enabling individuals to make informed choices and discover exactly what they need.Established in Paris, Joko is a technology-driven company and a proud certified B Corp, boasting a diverse team of over 90 talents across Paris, Barcelona, New York, and beyond. With more than 5 million users benefiting from our services, we facilitate savings at over 10,000 merchants daily.Our innovative offerings range from cashback rewards and automated coupons to price alerts and carbon tracking. We are continuously expanding our product lineup, including the development of an AI-powered shopping assistant designed to help users find the best products based on price, quality, and sustainability.Having achieved profitability in our primary market, we are now embarking on an exciting journey of global expansion, with a significant focus on the US market.Join us on this exciting journey and shape the future of shopping! About Our Product Operations TeamWe are forming a new Product Operations team at Joko, and we are looking for a foundational hire.At Joko, we help millions of users earn cashback automatically, whether they shop online via affiliate links, activate coupons, or use their linked bank cards in-store. Behind these seamless experiences lies a robust operational engine that must function flawlessly: tracking transactions, ensuring cashback is correctly allocated, maintaining reliable offers, and ensuring merchant performance. Any breakdown in this engine can lead to user dissatisfaction and trust erosion.The Product Operations team will be responsible for maintaining and enhancing this operational engine, ensuring reliability and continuous improvement across affiliate tracking, coupon management, card-linked bank integrations, and merchant performance. This is a technical and data-intensive role that sits at the core of what makes Joko’s product successful. Your ResponsibilitiesAs the Product Operations Lead, you will collaborate closely with Quentin, our COO, to establish and develop the Product Operations function from the ground up. This is not a maintenance position; it’s an opportunity to define what Product Operations will evolve into at Joko, starting with team building and scaling initiatives.Your primary goal is to ensure excellence in Joko's product operations. This includes:Achieving key performance metrics. You will oversee track rates, catch rates, offer reliability, and merchant performance. When issues arise, your team will identify, resolve, and implement systems to prevent future occurrences.

Join Eight Advisory, a leading independent consultancy in financial and operational advisory, specializing in Transaction, Restructuring, and Business Transformation. We partner with executives, shareholders, banks, and potential investors to guide their decision-making processes.Since our inception in late 2009, Eight Advisory has experienced significant growth, currently employing over 800 professionals, including around 100 partners. Our presence spans across France, Belgium, Germany, the United Kingdom, Switzerland, the Netherlands, the USA, Spain, and numerous other cities worldwide through our network of independent firms, 'Eight International.'Our Strategy and Operations team supports top executives (CEO, COO, CFO) and shareholders in navigating complex challenges. We deliver realistic, quantifiable solutions by integrating strategic and operational approaches. To sustain our rapid growth, we are currently seeking Managers to join our Strategy and Operations practice, which boasts over 150 team members from both consulting firms and industry backgrounds.By joining our Strategy & Operations team, you will play a pivotal role in our entrepreneurial journey, contributing significantly to the development of our business. The average duration of projects ensures team rotation and accelerated learning, complemented by a comprehensive training program and mentoring from senior leaders. You will also collaborate with other practice areas within the firm (transaction services, restructuring, etc.), gaining exposure to a diverse range of sectors and corporate contexts.As a Manager, your main responsibilities will include:Deal Strategy & Execution: Supporting both sellers and buyers in M&A operations, addressing both pre-deal and post-deal contexts.Defining the Equity StoryConducting strategic, commercial, and operational due diligence, including synergy assessmentsFormulating separation plans ('Carve-out')During deal execution:Implementing integration plans ('PMI')Preparing for 'Day 1' to ensure business continuityStrategic planningManaging and driving performanceCorporate Strategy & Business Transformation: Participating in the development and execution of strategic plans and value creation initiatives.Conducting diagnostics

Join our dynamic team at Streem Energy as a Customer Operations Manager! In this pivotal role, you will be responsible for empowering our clients to maximize their day-to-day use of our innovative services. Your primary focus will be to maintain the integrity of the data provided, optimize the configurations of our Streem data models and services tailored to each user, and cultivate strong relationships with key stakeholders while promoting our latest features.The Customer Operations team is integral to Streem’s daily operations, acting as a vital link among our technology team, product manager, sales team, clients, and external partners. This position offers an exciting opportunity to help expand Streem’s presence in new markets and sectors.Key Responsibilities:Deliver outstanding customer support to ensure client satisfaction throughout the implementation and ongoing use of Streem Energy's solutions.Engage with diverse stakeholders, including meter operators, grid managers, and aggregators.Address client inquiries promptly and accurately, continuously seeking streamlined and automated solutions to complex challenges.Oversee the quality of Streem data to identify and rectify potential bugs and issues proactively.Develop a comprehensive understanding of our clients’ business goals, requirements, and key performance indicators (KPIs).Convey client needs and product insights to drive ongoing enhancements of our service offerings.Serve as a strategic partner to clients, offering advice on best practices and identifying avenues for optimizing their engagement with our solutions.

Role Overview vocca is hiring a Business Operations and Deployment Manager in Paris. This position focuses on improving how the company operates and making sure projects launch smoothly. The manager will work closely with teams across the organization to streamline processes and support business goals. What You Will Do Work with cross-functional teams to improve workflows and increase productivity Support project deployments from planning through execution Help ensure solutions meet business objectives

E-commerce is thriving, yet independent brands often find it challenging to replicate the seamless logistics of industry leaders like Amazon. At Bigblue, we are dedicated to transforming this landscape.Our mission is to empower brands by democratizing top-tier operations, enabling them to scale rapidly while providing a stellar customer experience.Since our inception in 2018, we have developed a tech-driven logistics platform that supports over 500 brands - from emerging DTC brands to renowned names such as MUJI, Aigle, and Cabaïa. With a team of 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas and a network of 7 warehouses across Europe ensure we tackle logistics challenges that others shy away from, making fulfillment faster, smarter, and more eco-friendly.With over $20 million in funding and the trust of the next generation of e-commerce leaders, we are on a rapid growth trajectory, aiming for 10 million orders in 2024 as we pursue ambitious enterprise expansion. The road ahead is bold, and we seek a capable partner to help us navigate this journey.Role OverviewIn the capacity of an Operations Excellence Specialist at Bigblue, you will be integral to ensuring our fulfillment operations run with enhanced speed, efficiency, and consistency, laying the foundation for scalable growth.Your responsibilities will include driving continuous improvement initiatives, standardizing best practices across our partner warehouses, and contributing to pivotal mid-term projects that allow us to manage increased volume at reduced costs, collaborating closely with our Product & Tech teams to refine our in-house WMS.This position is hands-on and impactful, reporting to the Head of Operations Excellence and working closely with Operations, Product, Finance, and Data teams.Key Responsibilities Drive Operational Enhancements- Implement Operations Excellence initiatives across our EU warehouse network, focusing on effective execution and follow-through- Develop, test, and deploy standard operating procedures (SOPs) to boost productivity, accuracy, and cost-effectiveness- Contribute to the development of tools, processes, and routines that facilitate scalable and dependable operations- Collaborate with site teams to understand operational challenges and translate them into actionable improvements- Aid in the collection and analysis of data to identify opportunities for enhancement Implement Improvement Projects- Assist in cross-functional improvement projects (layout optimization, process redesign, digitalization, tooling implementation)- Manage small to medium-sized projects with guidance...

About UsIndie Campers is the world's leading provider of road trip experiences, operating one of the largest fleets of camper vans and recreational vehicles (RVs) globally. With an expanding presence across Europe, North America, and Oceania, we are a rapidly growing company committed to making travel more connected, meaningful, and accessible for everyone.As the City Lead, you play a crucial role in advancing this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent customer-centric experience.As the on-site leader, the City Lead ensures operational excellence, team performance, and the overall customer journey within the city, serving as a bridge between global standards and local execution. The RoleThe City Lead oversees the daily operations of a small depot, personally executing and coordinating all workflows due to the limited size of the team and the absence of specialized units (Service, RV Sales, Support).This role is 70 to 80% hands-on, ensuring smooth operational flow, robust customer service, accurate documentation, and reliable fleet availability.Additionally, the Junior City Lead reports to the District Manager and is responsible for cost control within the depot, including efficient use of consumables, prevention of unnecessary expenses, minimization of rework, and disciplined management of operational expenditures. Key ResponsibilitiesExecute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (including cleaning and maintenance);

Wakam designs white-label insurance solutions for partners, using its Play&Plug® technology platform to support seamless API integration. More than 80 partners use Wakam’s products to reach customers efficiently. Active in 32 countries, Wakam is recognized as a European leader in digital and embedded insurance. The company’s mission-driven approach centers on transparency, impact, and a strong sense of social responsibility.

Role Overview alan is looking for an Operations Coordinator to help keep daily operations running smoothly. This role supports process improvement and works with teams across the company to make sure tasks are completed efficiently. The Operations Coordinator plays a key part in maintaining high service standards for clients. Locations Brussels, Belgium Ghent, Belgium Antwerp, Belgium Paris, France Lyon, France Bordeaux, France Marseille, France Madrid, Spain Barcelona, Spain What You Will Do Oversee daily operational tasks to support smooth business processes Work with multiple departments to coordinate and improve workflows Help identify ways to increase efficiency and service quality

Join Pigment as an IT Operations Intern and dive into the exciting world of workplace technology. In this role, you will support our IT team in optimizing workplace efficiency through innovative solutions and assist in the management of IT resources.