Permanent Crew Officer - Eurostar

Eurostar International Ltd. connects travelers across Europe, with teams based in four countries and a shared focus on delivering a memorable passenger experience. The Permanent Crew Officer (PCO) role is based in Paris and plays a key part in coordinating daily transport operations and supporting crew members in France. Role overview The PCO manages daily a…

At Eurostar, we are committed to providing you with the best travel experience across Europe. Join us and become a part of a dynamic, connected, and multicultural team that feels at home in four countries, united by a common goal: to create an exceptional experience for our passengers.The Deputy Station Manager for Continental Paris Nord reports directly to the Station Manager. The team consists of Station Controllers, Platform Managers, and Ground Agents, totaling around twenty individuals.The Deputy Station Manager performs duties as the Assistant Station Manager and also takes on responsibilities as Station Controller. Are you ready to be part of this journey?Key Responsibilities:Under the delegation of the Station Manager: Ensure safety and service standards are upheld by all agents, ensuring that professional skills and practices are executed according to required guidelines.Represent the Station Manager in their absence to ensure continuity of core operations within the scope (oversight, work organization, coordination with service providers and Eurostar Continental contacts).Engage in various level 1 meetings with our external partners (site committees, daily operations meetings, passenger information sessions, etc.).Contribute to contract management by fostering a site committee dynamic with all contributors (SNCF, cleaning services, security, catering, etc.).Assist in the development of operational guidelines and workshops aimed at standardizing practices among various Station Controllers and Platform Managers.Support operational engagement and continuous improvement dynamics: 5-minute briefings, Visual Management, REX analysis, standardization, and formalization of processes.Station Controller Responsibilities:Monitor operational performance to ensure adherence to transport plans and quality service standards. Define operational boarding types for each departure to maintain optimal safety levels.Lead daily briefings for agents, partners, and service providers.Pre-define the schedules of each agent to efficiently accommodate transport plan changes.Utilize the StartOnTime tool (Destinations, passenger count, PRM, groups, etc.) to streamline transport plan tracking for the platform team and service providers.Receive and relay information from the Hub Officer (PNO supervision), OCC, SNCF Station Management, Landy, to keep Eurostar Continental teams and providers informed of transport plan changes.

At Eurostar, we are dedicated to providing our passengers with the ultimate travel experience across Europe. By joining our team, you will become part of a vibrant, connected, and multicultural group that shares a common goal: to create an exceptional journey for our travelers.Do you want to be part of this adventure?As a Payroll Officer, you will be responsible for the accurate and compliant management of payroll for the company's employees, ensuring adherence to deadlines, current regulations, and internal processes. You will be the guarantor of payroll data reliability and will contribute to the continuous improvement of payroll-related processes.

Location: Paris, Île-de-France, FranceContract: 6-month fixed-term About Eurostar International Ltd. Eurostar connects people and cities across Europe, offering a seamless travel experience. The team in Paris brings together colleagues from different backgrounds, all focused on delivering excellent service for passengers. Role Overview The Payroll Officer manages payroll for Eurostar employees, ensuring accuracy and compliance with regulations and company policies. This position plays a key role in meeting deadlines, maintaining data integrity, and supporting improvements in payroll processes. Main Responsibilities Payroll Management Collect, prepare, calculate, and check payroll statements. Track absences, holidays, overtime, and other payroll variables. Process social and tax declarations (such as URSSAF, DSN) on time. Handle third-party attachments related to payroll. Compliance and Regulatory Monitoring Apply legal and contractual rules, including labor code, collective agreements, and internal policies. Monitor legal and social developments to anticipate changes affecting payroll. Personnel Administration Update employee payroll records (address, bank details, promotions). Prepare documents for employee departures, such as final settlements and certificates. Maintain Payroll HRIS data. Generate monthly payroll reports. Process Improvement Contribute to the optimization of payroll tools and processes. Identify issues and suggest corrective actions. Update remuneration guides and payroll procedures following annual negotiations. Stakeholder Relations Respond to employee questions about pay and social rights. Work with HR, accounting, and external partners (retirement funds, mutual insurance providers).

At Eurostar, we aim to provide you with the finest travel experiences across Europe. Join our vibrant, connected, and multicultural team that thrives across four countries, united by a common goal: delivering an exceptional experience for our passengers.Are you ready to embark on this journey?A new opportunity has arisen in our People department for the position of Administrative Management Intern.The primary responsibility of the Administrative Management Intern is to ensure the smooth operation of the human resources department: preparation of declarations to social organizations, drafting employment contracts, administrative follow-up on personnel files (contracts, leaves), and updating administrative and social procedures.You will support the entire HR team under the supervision of the Administration Manager.Your area of action will be Eurostar Group in France for contracted personnel and those on loan.This position is based in our office in Paris 9th.

At Eurostar, we are committed to providing our passengers with the best travel experience across Europe. Join our vibrant, connected, and multicultural team that feels at home in four countries, united by a common goal: to create an exceptional journey for our travelers.The Continental Station PNO Manager reports directly to the Director of French Stations. You will be responsible for overseeing the Escale team based at the Paris Nord station, managing customer relations for departures and arrivals on continental routes to Belgium, Germany, and the Netherlands. This role is crucial in a strategic transformation context marked by the merger of Eurostar and Thalys, as well as the strengthening of the new Eurostar brand. You will contribute to building operational excellence and enhancing the brand image of a leading European rail operator. Are you ready to embark on this journey?We are looking for someone toMANAGEMENTLead the Station Coordinators and Platform Coordinators to ensure high-quality Eurostar service at the station: punctuality, passenger information, and service quality.Ensure compliance with various procedures.Assist in recruiting and deploying agents in collaboration with HR and Staff Management.Manage the Deputy Station Manager, delegating and supervising dedicated actions.SAFETYCollaborate with the Safety Department to ensure operational compliance and competencies, meeting Eurostar's Safety Management System requirements.Lead the vigilance plan, working alongside the Deputy and Station Coordinators.Ensure compliance with occupational health and safety results and risk prevention.Foster a safety culture in coordination with the Safety Department.ACTIVITY MANAGEMENTMonitor daily operations to ensure adherence to punctuality objectives and service quality standards.Contribute to site committee dynamics with all stakeholders: SNCF Gares & Connexions, Service Providers (Cleaning, Security, Catering), in collaboration with the Hub Officers team (Eurostar Supervisors at Paris Nord).Promote operational excellence within the operational scope.Participate in enhancing the customer service framework during disruptions.Engage in Continuous Improvement initiatives.Ensure that job reference materials are updated.In collaboration with the Learning & Development team, ensure the training pathways are aligned with operational needs.

At Eurostar, we strive to provide the best travel experience across Europe. Join us and become part of a vibrant, connected, and multicultural team that feels at home in four countries, united by a shared goal: to create an exceptional experience for our passengers.Are you ready to embark on this journey with us?Reporting to the Lead Business Systems Manager for Station Systems, the Business Analyst – Stations and Operational Systems is responsible for delivering business analysis related to the station and operational systems managed by the Customer Systems team. These systems encompass a wide range of operational activities, including sales and after-sales functions, passenger tracking in the station and on board, onboard service monitoring, catering services, and passenger flow management.Are you eager to join this exciting journey?Your Role:Provide end-to-end business analysis support to ensure our solutions function as intended while contributing to the digitization of our station and operational processes.Collaborate with station teams to define and validate station requirements aligned with new project objectives.Conduct comprehensive needs analysis for new tools intended for station and operational teams, detailing identified risks, issues, or new opportunities.If necessary, create project use cases and process flow documentation to support future developments and training.Assist and support the testing phase.Ensure requirements are validated against operational business objectives and accepted by the technical teams involved in the project.Guide station teams in evolving existing processes and defining the operation of new processes, providing recommendations when opportunities arise.Work with technical teams to ensure compliance with documentation requirements and ensure that support processes are robust and efficient.Sort new business requirements, anomalies, and incidents reported by the business, prioritizing their resolution with technical teams if necessary.Note: Frequent travel to the UK and Belgium is expected.

At Eurostar, we are committed to providing our passengers with an unparalleled travel experience across Europe. Join us and become part of a dynamic, connected, and multicultural team that feels at home across four countries, united by a common goal: to create an exceptional experience for our passengers. Are you ready to embark on this journey with us?Located at the Eurostar terminal in Paris Gare du Nord, you will be the face of Eurostar, responsible for welcoming, guiding, and informing our international clientele. Additionally, you will manage commercial operations and oversee various areas within the terminal.We seek individuals who can deliver an unforgettable travel experience to our customers. If you are passionate about customer interaction and possess the required knowledge, this position is perfect for you.This role involves working in shifts of 2x8, including weekends and public holidays.Being on a 'reserve' contract means your schedule may be adjusted at the last minute to meet service needs, in compliance with regulations.You must be able to start your shift, in full uniform, at 5:55 AM or finish at midnight, depending on your schedule, and please note that we do not provide parking facilities. Your responsibilities will include…Engaging directly with customers to anticipate their needs. You will welcome, inform, and guide them throughout their journey in the terminal: from queue management to check-in, passport control, and boarding. You will also be responsible for ticket sales and post-sales support for all Eurostar routes.Managing the service for groups, individuals with reduced mobility, and minors, in accordance with our procedures and regulations.Ensuring high-quality service while adhering to safety and security guidelines.In our 'control tower', you will perform commercial operations and manage travel information: announcements and display updates, as well as coordinating assistance with our partner, Challancin.On the platforms, you will ensure the timely dispatch of Eurostar trains, guaranteeing the safety of customers and staff while providing impeccable customer service.Security Training and Background CheckAll personnel working at the Eurostar cross-channel terminal must visibly wear a security badge. This badge is issued under two conditions:- Successful completion of internal security training- Undergoing a background check conducted by the Paris police prefecture, which will carry out various checks...

Join lecollectionist as the Chief Financial Officer (CFO), where you will play a pivotal role in shaping the financial strategy and operations of our innovative company. As CFO, you will be responsible for financial planning, risk management, record-keeping, and financial reporting. You will lead a dynamic finance team to ensure our financial health while supporting our growth objectives.

Sopra Steria is looking for a Diversity & Inclusion Officer based in Paris. This position centers on building a workplace where every employee feels respected and valued. Role overview The Diversity & Inclusion Officer works closely with teams across the company to support and advance diversity initiatives. The role involves collaborating with colleagues from different departments and engaging in outreach activities within the community. Key responsibilities Promote practices that foster inclusion throughout the organization Support programs and activities that reinforce a respectful work environment Work with cross-functional teams to implement diversity strategies Participate in community outreach to strengthen Sopra Steria’s commitment to diversity Impact This role helps shape the company’s culture and ensures diversity remains a priority at every level.

Join iliad-free as an Office Manager, where you will play a pivotal role in ensuring the smooth operation of our Paris office. You will be responsible for managing daily administrative tasks, coordinating office activities, and supporting our team in a fast-paced environment. Your organizational skills and attention to detail will be crucial in maintaining an efficient workspace.

Role Overview Talan is hiring a Commando Front Office Specialist in Paris. This position serves as the first point of contact for clients and visitors, handling front office operations and daily interactions. The role focuses on delivering attentive service and maintaining a smooth experience for everyone entering the office. Main Responsibilities Welcome clients and visitors, responding to inquiries and requests promptly Oversee front office activities to ensure efficient operations Support service delivery through proactive problem-solving Help strengthen client relationships by providing reliable and courteous assistance Location This role is based in Paris.

AccorHotels is seeking a Public Space Crew Member for a fixed-term contract in Paris. This role centers on keeping public areas clean, organized, and welcoming for guests throughout the property. Main responsibilities Maintain cleanliness and order in lobbies, corridors, and other shared spaces Help create a welcoming atmosphere by providing attentive service Respond to guest needs in public areas as they arise Who will succeed in this role Shows interest in hospitality and guest service Dependable, with strong attention to detail Works well within a team This position is offered on a fixed-term contract and is based in Paris.

Key ResponsibilitiesAs an Evaluation Officer, you will be responsible for:Leading evaluations encompassing scoping, planning, designing, data collection, analysis, and report drafting;Coordinating evaluations with multidisciplinary teams, including internal staff and external consultants;Researching, analyzing, and presenting data from various sources to support evaluation tasks;Creating evaluation designs, including drafting inception papers and terms of reference;Conducting data collection through qualitative and quantitative methods and interpreting results;Preparing and presenting evaluation findings, conclusions, and actionable recommendations;Drafting detailed evaluation reports that integrate feedback from stakeholders;Ensuring that evaluation processes adhere to professional and ethical standards;Delivering briefings and presentations to senior leadership and stakeholders;Monitoring and evaluating the implementation of evaluation recommendations;Contributing to the enhancement of the evaluation function's efficiency and effectiveness;Conducting training workshops and facilitating internal evaluation processes;Supporting organizational meetings, conferences, and working groups;Gathering, analyzing, and interpreting data to identify trends and insights;Utilizing data visualization tools to effectively present findings through charts, graphs, and reports.

Join our dynamic culinary team at Accor in the heart of Paris! We are seeking enthusiastic and dedicated individuals to fill the role of Culinary Assistant / Kitchen Crew Member (H/F/X). In this vital position, you will play a key role in supporting our kitchen operations and ensuring our guests receive exceptional dining experiences.

Clifford Chance seeks a Compliance Officer based in Paris to support adherence to legal requirements and internal standards across business activities. This position requires a careful approach and familiarity with compliance frameworks. Key responsibilities Monitor daily operations and transactions to ensure alignment with laws and internal policies Identify and report any risks or potential breaches Follow established compliance procedures in routine tasks Requirements Background in compliance procedures Keen ability to detect and evaluate risk Strong attention to detail

Coliseefrance seeks an Office Manager (H/F) to support its Paris office. This role focuses on ensuring daily operations run smoothly and the workplace remains organized and welcoming. The Office Manager plays a key part in keeping the team supported and office resources managed. Main responsibilities Manage day-to-day office activities and logistics Coordinate administrative tasks and provide support where needed Contribute to a positive and productive office environment Assist colleagues and oversee efficient use of office resources Location This position is located in Paris.

Join the HR team at Matera, where our mission is to attract and recruit top talent while caring for and retaining our team of over 250 Materani!As we continue to grow, we are looking for an additional team member to support various HR functions.Your ResponsibilitiesManage end-to-end recruitment processes:Understand internal needs in collaboration with managers and teams,Develop recruitment strategies (selecting job boards, crafting job postings, liaising with schools, etc.),Identify qualified candidates through sourcing and screening applications,Conduct phone pre-interviews, coordinate interviews, and guide candidates throughout their recruitment journey.2. You will also engage in cross-functional projects such as:Creating and managing recruitment campaigns for interns and apprentices,Enhancing our employer branding,Building relationships with educational institutions,Improving recruitment practices to provide an exceptional candidate experience,Learning sourcing techniques to find candidates who match our profiles,And more based on your interests: organizing internal events, optimizing processes, etc. - we're open to all your ideas!This apprenticeship will allow you to develop skills across the entire recruitment process and related topics, in a supportive and ambitious environment. In short, you will have a direct impact on Matera's growth while receiving comprehensive training Benefits:Additional Perks:Salary: SYNTEC scale for apprenticesTwo weeks of onboarding to understand Matera's operations and values, with role-specific training,Weekly follow-ups to support your skill development,Access to Gymlib for affordable sports activities,Cultural benefits with the Leeto platform (cinema discounts, museums, amusement parks, etc.).Legal Base:25 paid vacation days per yearSwile card (meal vouchers) - 50% covered50% transportation reimbursementA computer and equipment will be providedPractical Information:Location: Paris (75002)Remote work: occasionally with manager approval

Join Wavestone as a Senior Consultant / Manager in our CIO/CTO Office. In this pivotal role, you will leverage your expertise in technology and management to guide our clients through their most challenging digital transformations. You will collaborate with cross-functional teams to deliver innovative solutions that address complex business needs.

About UsTessan is a rapidly growing French start-up specializing in telemedicine, with nearly 1,500 devices deployed in less than 5 years—and this is just the beginning! Our mission is to ensure every French citizen has access to a doctor within 15 minutes of their home.As the Chief Product & Technology Officer (CPTO), you will play a pivotal role, directly impacting product vision, innovation, technical strategy, and the overall growth of Tessan. You will be a key driver within the company, bridging our product, design, and technology teams. Your ResponsibilitiesProduct Vision & StrategyDefine and steer the overall product strategy: vision, roadmap, and feature prioritization aligned with business and user objectives.Oversee innovation and digital transformation: integrate new technologies (AI, IoT, telemedicine) to enhance Tessan's impact.Ensure intuitive user journeys and consistent interfaces across all our platforms and devices.Product & Design LeadershipDirectly manage the Product Lead while indirectly guiding product and design teams.Establish a product function, foster a user-centered and experimental culture, and nurture talent.Drive user research, market analysis, and competitive intelligence to identify new product opportunities.Technical Leadership & DeliveryDirectly manage 2 Engineering Managers and provide indirect support to tech teams.Oversee technical architecture, ensuring scalability, security, and performance of applications.Ensure delivery of the technical roadmap and contribute to critical developments as needed.Align technological choices with Tessan's overall strategy (stack, tools, architecture, deployment).Collaboration & ImpactAct as the bridge between product, tech, and business, ensuring every technical decision supports the product strategy and vice versa.Define and monitor product and tech KPIs, measuring impact and adjusting strategies to achieve business objectives.Promote an agile, user-oriented, and data-driven organization.