Product Manager - AI Customer Support

Join alan as a Product Manager specializing in AI Customer Support, where you will be at the forefront of revolutionizing the customer experience through cutting-edge technology. You will lead cross-functional teams, develop product roadmaps, and ensure the successful launch of innovative solutions that enhance customer interactions.

Who Are We? Safran.AI, previously known as Preligens, is a subsidiary of Safran Electronics & Defense, dedicated to providing cutting-edge artificial intelligence solutions for analyzing high-resolution satellite imagery, full motion video (FMV) streams, and acoustic signals. Our innovative solutions serve the aerospace, defense, and governmental sectors. Founded in 2016, our company has developed advanced algorithms and software designed to automatically analyze, detect, and identify military-relevant objects using both commercial and governmental data. Since joining Safran in September 2024, Safran.AI has also played a pivotal role in the group's transformation by applying AI solutions to the realm of Industry 4.0. For instance, AI-driven automated image analysis can assist inspectors in identifying potential anomalies from digital images of critical parts. At Safran.AI, innovation and the creation of a safer world are at the core of our values. Joining us means collaborating with multidisciplinary teams of passionate individuals (engineers, researchers, developers, etc.) who are among the most talented in the industry, all driven by a shared commitment to technological excellence. We offer a dynamic work environment that fosters creativity and initiative, where every idea is valued. Your Mission, Should You Choose to Accept It Reporting to the AI Product Line Manager, the AI Product Manager plays a vital role within the product function at Safran.AI. In this position, you will help define the strategy, develop, and implement high-performance AI products. You will collaborate closely with AI and Software engineering teams, as well as commercial and market teams, to transform strategic vision into actionable roadmaps. You will frame and define product specifications, prioritize the implementation of new features, and ensure that the products deliver real value to users and the company. You will act as a bridge for the strategic vision and actively participate in its formulation with the Product Line Manager. Note: The ability to obtain Defense clearance is mandatory for this position. Main Responsibilities: → Gather...

About UsHarmattan AI is at the forefront of defense innovation, specializing in the development of autonomous and scalable defense systems. Following a successful $200 million Series B funding round that valued the company at $1.4 billion, we are expanding our teams to deliver vital systems to allied forces.Our mission is driven by core values: to create impactful technologies, strive for excellence, set ambitious goals, and tackle the toughest technical challenges. We thrive in a rigorous environment where ownership and execution are paramount.About the RoleAs a Product Manager at Harmattan AI, you will play a pivotal role in shaping our company strategy. You will manage product specifications and roadmaps informed by market and technological analysis, overseeing the comprehensive development and industrialization of our products. Your responsibilities will include managing timelines, resources, and fostering cross-functional collaboration to ensure product-market fit and successful delivery.ResponsibilitiesProduct Definition: Develop product specifications based on customer insights, market trends, and technological capabilities; iterate and validate for feasibility across technical, industrial, and commercial domains.Project Management: Create, maintain, and update project timelines to ensure all deadlines are met throughout the product lifecycle.Technical Coordination: Supervise the architecture and technical development of systems during R&D and industrialization phases, addressing challenges as they arise.Team Leadership: Motivate and manage the project team to uphold high standards of performance and quality.Cross-functional Collaboration: Serve as the primary liaison between technical teams, the product team, and other stakeholders (including customers, sales, marketing, and program teams) to synchronize efforts and ensure successful project outcomes.Resource Allocation: Efficiently manage the distribution of engineering and other resources to achieve project objectives.

About the Role airapps is hiring an AI Product Manager based in Paris. This role focuses on guiding AI-powered product development and collaborating with teams across the company. The goal: deliver new solutions that improve user experiences and keep airapps at the front of the tech industry. What You Will Do Work with engineers, designers, and other stakeholders to build and improve AI-driven products Shape product strategy with a strong understanding of AI technologies Help define and prioritize features that enhance how users interact with our products Location This position is based in Paris.

About MistralMistral AI is at the forefront of harnessing the transformative power of artificial intelligence to streamline processes, enhance efficiency, and foster creativity. Our cutting-edge technology integrates seamlessly into everyday workflows, revolutionizing how teams interact with AI.We strive to democratize AI by offering high-performance, open-source models and solutions that are optimized for enterprise needs, whether deployed on-premises or in cloud environments. Our flagship product, le Chat, serves as an intelligent assistant tailored for both personal and professional tasks.As a dynamic and collaborative team, we are deeply passionate about AI and its potential to reshape society. Comprising a diverse workforce across France, the USA, the UK, Germany, and Singapore, we thrive in competitive environments and are dedicated to innovation. We promote a culture of creativity, humility, and teamwork.Join us on our journey to shape the future of AI and make a significant impact together. Discover more about our culture at https://mistral.ai/careers.Role SummaryWe are looking for an innovative Product Manager to spearhead the product strategy for our AI Studio platform. AI Studio is an enterprise-grade platform designed to empower teams to build, assess, and manage AI systems effectively and at scale. It provides the essential infrastructure for enterprises to transition from prototypes to production with confidence, featuring comprehensive observability, reliable agent execution, and a governed AI Registry that meticulously tracks every asset and version throughout its lifecycle. In a landscape where teams often depend on ad-hoc scripts and inconsistent evaluation methods, AI Studio offers a structured approach that ensures traceability and continuous improvement, transforming AI into a dependable operational capability.As the Product Manager, you will be integrated into a dedicated squad focused on specific areas such as Observability, API and Developer Experience, Workflows, or Connectors. You will define the processes by which enterprises transition from prompts to production, overseeing aspects such as AI behavior observation, complex workflow execution, asset versioning, governance, and secure deployment across hybrid and self-hosted environments. Location: Paris What You Will DoDefine the FutureLead the vision for AI Studio, ensuring our product meets the evolving needs of enterprises in a rapidly changing technological landscape.

Role Overview asifr is seeking a Product Owner / Product Manager focused on Data and AI to join the team in Paris. This position leads the creation and improvement of data-driven products, shaping their direction and impact. What You Will Do Guide the development of products that use data and AI technologies Work closely with teams across functions to define product vision Set priorities for features based on market needs Ensure product plans stay aligned with business goals Location This role is based in Paris.

About DoubleVerifyDoubleVerify is a trailblazing leader in the digital media landscape, renowned for its state-of-the-art technology that ensures the authenticity of digital media quality. Our solutions optimize advertising performance for some of the world's most prestigious brands. Since our establishment in 2008, we have empowered countless Fortune 500 companies to maximize their media investments while championing transparency and accountability in the advertising ecosystem. Discover more about our mission at doubleverify.com.About Scibids AIScibids AI, a cutting-edge solution from DoubleVerify, leverages artificial intelligence to optimize advertising campaigns. Our technology seamlessly integrates with top demand-side and social media platforms, enabling real-time campaign enhancements based on client-defined KPIs. Scibids prioritizes the advertiser's best interests and is compatible with all major buying platforms.About the RoleAs the Director of Product Management based in our Paris office, you will spearhead the Scibids Platform Integrations team, driving our growth across DSP and social advertising platforms. This role involves leading a team of product managers and formulating the strategy for implementing Scibids' AI-driven optimization across the globe's largest advertising platforms. This pivotal leadership position will significantly contribute to Scibids' market expansion and revenue generation through strategic platform development. You will engage with innovative AI technology within the rapidly changing ad tech industry, collaborating with leading advertising platforms to create solutions that ensure fair value exchanges in digital advertising.Job Responsibilities:Team Leadership: Guide and mentor a team of 2-3 product managers specializing in Social and DSP integrations, fostering a collaborative environment that promotes innovation and accountability.Strategic Vision: Develop and articulate the integration strategy for optimization across DSP and social platforms, aligning with the overarching objectives of Scibids and DoubleVerify.Competitive Intelligence: Analyze the competitive landscape to inform strategy, identifying opportunities for innovation and swiftly adapting to implement necessary changes.

About UsZefir is revolutionizing the real estate sector across Europe as the continent's fastest-growing AI Real Estate Marketplace. We're dedicated to transforming how properties are bought and sold, achieving transactions at double the speed of traditional methods. In just two years, we’ve surpassed €1 billion in Gross Merchandise Volume (GMV).Supported by over €50 million from esteemed investors including Sequoia Capital, we are passionate about facilitating life changes for millions of current and future European homeowners.Our Product TeamAt Zefir, we are pioneering the first fully AI-driven real estate experience in Europe, streamlining every step from the initial search to the final signature. Our mission is straightforward: to assist users in buying and selling properties effortlessly by merging intelligent automation with expert human guidance.We concentrate on high-impact, high-friction experiences throughout the transaction journey (such as pricing, property visits, and offers) and design AI agents that proactively assist users. In addition to supporting buyers and sellers, we develop robust tools that elevate our partner agents' daily operations, including efficient visit scheduling and automated advertising solutions. Our methodology is pragmatic, data-informed, and results-oriented, with a focus on delivering tangible outcomes rather than mere features.Your RoleAs a Product Manager at Zefir, you will take ownership of a strategic domain centered on our partner agents. You will help lay the groundwork for our platform, encompassing areas such as agent onboarding, conversion strategies, scoring systems, and productivity-enhancing tools that facilitate their daily tasks. You will operate at the confluence of strategy, execution, and iterative improvement, driving measurable results and advancing our product excellence.Vision & Strategy Development: Formulate a compelling product vision that aligns with user needs and business goals, translating it into a prioritized roadmap and OKRs.User Insights & Discovery: Conduct ongoing discovery utilizing mixed methods (quantitative, qualitative, AI-driven signals). Transform insights into clear problem statements and prioritization frameworks, developing a profound product intuition informed by market context and data.Delivery & Execution Ownership: Oversee the entire product lifecycle from ideation through to launch and iteration. Craft detailed specifications, coordinate team priorities, and execute plans alongside engineering and design partners. We seek proactive builders who enjoy prototyping, testing, and implementation over waiting for ideal conditions.Data Culture & Experimentation: Establish success metrics at both product and business levels (e.g., conversion rates, revenue). Implement tracking plans and conduct tests to validate assumptions.

Theodo: Pioneering Digital InnovationSince its inception in 2009, Theodo has been at the forefront of supporting innovative businesses in the design, development, and deployment of ingenious digital products, leveraging cutting-edge technology and Lean methodologies.With remarkable growth over the past 15 years, our team now boasts over 700 passionate Theodoers, primarily Software Engineers dedicated to technology and continuous improvement. As we expand, Theodo has structured itself into specialized entities focused on technology (Theodo Apps, Theodo Cloud, Theodo Data & AI) and sectors (Fintech, Govtech, Healthtech, Consumer Goods). By 2025, Theodo aims to achieve a revenue of 100 million euros.Theodo Data & AI, established in 2016, serves as the Data and AI arm of Theodo, with the ambition to assist our clients in formulating and deploying their data strategies and developing state-of-the-art artificial intelligence solutions.Our company is experiencing rapid growth: Theodo Data & AI achieves over 30% annual growth, creating exciting new opportunities for our team!Your Future Responsibilities:As a Product Manager, your mission is to help the team maximize product value by prioritizing and delivering high-quality features that enhance customer satisfaction.- Prioritize and deliver high-value features while meeting client milestones and commitments.- Demonstrate team value and progress by making work visible and streamlining client decision-making (e.g., review presentations, daily updates).- Understand client preferences and ensure a swift and appropriate response to issues using tools like value models, client surveys, and problem-solving techniques.- Oversee daily delivery to ensure quality and timeliness.

At Avisia, we engage with our clients on 100% data-driven missions combining business, technical, and operational dimensions. Depending on your profile and interests, you will have the opportunity to work on projects that address purely technical challenges or more business-oriented issues.Collaborating closely with our development team, you will play a pivotal role in defining the features and priorities of our data & AI products. You will work hand-in-hand with technical teams and stakeholders to understand their needs and translate these requirements into tangible functionalities.Your key responsibilities as a Product Manager for Data will include:Defining the vision and strategy for data-driven products. Examples of our data & AI offerings include recommendation algorithms, predictive models, pricing tools, data warehouses, dashboards, intelligent chatbots, and more. The possibilities are vast!Guiding the product lifecycle from ideation to the launch of the MVP and/or its potential industrialization phase.Facilitating workshops with clients and/or end-users to gain a precise understanding of their needs.Managing and maintaining a prioritized backlog, writing user stories, and defining acceptance criteria.Ensuring the quality and relevance of the data utilized in our products.Testing, delivering, and promoting our data-driven products to encourage adoption.Measuring the performance of delivered products and iterating for improvement.

Your Impact Join our innovative in-house startup, Consultation Assistant, as an AI Product Manager. Your role will be pivotal in shaping and expanding our standalone AI Scribe product at Doctolib. This product aims to streamline clinical documentation, making it faster, more efficient, and simpler for healthcare practitioners. Collaborating within a feature team, you'll contribute directly to alleviating administrative burdens for over 400,000 healthcare professionals across Europe, ultimately allowing them more time to focus on patient care while achieving measurable satisfaction and adoption metrics. In the tech team at Doctolib, you’ll have the opportunity to develop cutting-edge products and features that significantly enhance the daily experiences of care teams and patients alike. What You'll Build Your key responsibilities will include: Leading the end-to-end product strategy for our AI Scribe solution, driving quality enhancements and market expansion with significant autonomy. Enhancing Clinical ASR quality through close collaboration with Data Scientists and ML Engineers, focusing on model evaluation, iteration loops, and making informed production trade-offs (accuracy, latency, privacy). Overseeing the launch in the German market by coordinating efforts among engineering, design, and local teams to ensure successful go-to-market execution. Creating structured evaluation frameworks and monitoring systems for ML quality in production, defining key metrics such as WER, accuracy by segment, and user satisfaction. Working closely with clinicians to grasp documentation workflows, trust prerequisites, and specialty-specific requirements, transforming insights into actionable product features. Championing a user-centric approach that harmonizes model performance with real-world constraints (time pressure, accuracy demands, regulatory compliance). Who You Are If you don’t fit every single qualification but believe you possess relevant skills, we encourage you to apply. You’ll thrive in this role if you: Possess 3–5 years of Product Management experience, including at least 2 years focused on AI/ML-powered products with hands-on experience in deploying user-facing AI features. Have a strong foundation in product management, encompassing discovery, prioritization, execution, stakeholder management, and metrics-driven decision-making. Are comfortable collaborating closely with Data Scientists and ML Engineers on topics related to model quality, engaging in discussions about evaluation methodologies and production trade-offs.

Air Apps designs AI-powered tools that help individuals and entrepreneurs manage resources more effectively. Since launching in Lisbon in 2018, the company has reached over 100 million downloads and established offices in Lisbon and San Francisco. Air Apps remains self-funded and continues to prioritize new ideas and product development. The Customer Support Specialist role is based onsite at the Paris office. This position centers on helping users make the most of Air Apps products by working closely with teams across the company. Improving customer experiences and ensuring users gain real value from the technology are key goals. What you will do Assist customers with questions and issues related to Air Apps products and services Work with colleagues in other departments to resolve user concerns Support a workplace culture that encourages creativity and new ways of thinking Work location and relocation This job requires working fully onsite in Paris Relocation support is offered for those moving to Paris for the role

Theodo: Pioneering Success since 2009Since its inception in 2009, Theodo has been at the forefront of assisting innovative companies in designing, developing, and deploying ingenious digital products, leveraging cutting-edge technology alongside a Lean approach.Our distinctive methodology is anchored in three core principles:- We have cultivated recognized expertise in key product design and development technologies;- At every project stage, our primary focus is on delivering value to our clients;- We hire top digital talent and nurture their ingenuity through Lean practices.With remarkable growth over the past 15 years, Theodo now boasts a team of over 700 skilled professionals, primarily Software Engineers, driven by technology and continuous improvement. As we expand, our organization has structured into specialized entities based on technology (Theodo Apps, Theodo Cloud, Theodo Data & AI) and industry sectors (Fintech, Govtech, Healthtech, Consumer Products). We project to generate €100M in revenue by 2025.Your Future Responsibilities:As a Lead Product Manager, you will oversee complex product projects by driving the product vision, orchestrating delivery, and ensuring value creation for both clients and teams. - Define and implement the product strategy in partnership with clients: value modeling, product architecture, EPICs, trade-off decisions, and technical-functional alignment.- Ensure successful delivery by coordinating multiple squads to deliver complex projects on time, within budget, and meeting quality standards.- Create conditions for team success by defining the right setup (Theodo teams or partners), negotiating necessary resources, and adjusting the organization to meet project constraints.- Provide visibility and clarity through tailored governance structures to align all stakeholders.

Who Are We?Safran.AI, formerly known as Preligens, is a subsidiary of Safran Electronics & Defense, specializing in cutting-edge artificial intelligence solutions for analyzing high-resolution satellite imagery, full motion video (FMV) streams, and acoustic signals. Our innovative technologies are utilized in the aerospace, defense, and government sectors.Since our inception in 2016, we have been developing complex algorithms and software to automatically analyze, detect, and identify military-relevant objects from commercial and governmental data sources.As part of Safran since September 2024, Safran.AI is also playing a pivotal role in the group's transformation by applying AI solutions to the realm of Industry 4.0. For example, automated image analysis can assist inspectors in identifying potential anomalies in critical components through digital imaging.At Safran.AI, innovation and the mission to create a safer world are at the heart of our operations. By joining our team, you will collaborate with passionate and multidisciplinary teams (engineers, researchers, developers) among the most talented in the industry, all driven by a shared passion for technological excellence. We provide a stimulating work environment that encourages creativity and initiative, where every idea is valued. Your Mission, Should You Choose to Accept ItReporting to the Software Product Line Manager, the Software Product Manager is a key player within the product function at Safran.AI. You will define the strategy, develop, and implement software solutions. Collaborating closely with AI and Software engineering teams, as well as commercial and market teams, you will transform strategic vision into actionable roadmaps. You will frame and define product specifications, prioritize the implementation of new features, and ensure that products deliver genuine value to users and the organization. You will serve as the custodian of the strategic vision and actively participate in its development alongside the Product Line Manager.

Join Theodo and Shape the Future of Data & AI!Theodo has been a trailblazer in supporting innovative companies since 2009, delivering ingenious digital products through the best technology and Lean methodologies.With exceptional growth over the past 15 years, Theodo now boasts a team of over 700 passionate Software Engineers dedicated to continuous improvement. As we expand, we have structured our teams into specialized entities focused on technology (Theodo Apps, Theodo Cloud, Theodo Data & AI) and industries (Fintech, Govtech, Healthtech, Consumer Products). By 2025, Theodo aims to generate €100M in revenue.Theodo Data & AI, established in 2016, serves as the Data and AI entity of Theodo, dedicated to guiding clients in designing and deploying their data strategies as well as developing cutting-edge artificial intelligence solutions.Our company is thriving, with Theodo Data & AI recording over 30% annual revenue growth, opening exciting new opportunities for our team members!Your Future Responsibilities:As an Associate Product Manager, you will assist the team in maximizing product value by prioritizing and delivering high-quality features focused on customer satisfaction, under the guidance of a Lead Product Manager.- Prioritize and deliver high-value features while meeting deadlines and commitments to clients.- Demonstrate value and progress by making the work visible and facilitating client decisions (review presentations, daily updates, etc.).- Understand customer preferences and organize timely and appropriate responses to issues using tools such as value models, customer surveys, and problem-solving methodologies.

Join Theodo's Journey of InnovationSince 2009, Theodo has been at the forefront of supporting innovative companies in designing, developing, and deploying ingenious digital products, utilizing cutting-edge technology and a Lean approach.Our unique methodology is built upon three core principles:- We have honed recognized expertise in key product design and development technologies;- Our top priority is to create value for our clients, regardless of the project stage;- We recruit the best digital talents and cultivate their ingenuity through a Lean approach.With exceptional growth over the past 15 years, Theodo now employs over 700 talented individuals, primarily Software Engineers passionate about technology and continuous improvement. As we expand, the group has structured into specialized entities based on technologies (Theodo Apps, Theodo Cloud, Theodo Data & AI) and industries (Fintech, Govtech, Healthtech, Consumer Products). By 2025, Theodo aims to achieve €100M in revenue.Your Future Responsibilities:As a Product Manager, you will collaborate with the team to maximize product value by prioritizing and delivering high-quality features that enhance customer satisfaction.- Prioritize and deliver high-value features while adhering to milestones and commitments made to the client.- Showcase the team's value and progress by making work visible and facilitating client decisions (review decks, daily updates, etc.).- Understand client preferences and organize a swift and appropriate response in case of issues, leveraging tools such as the value model, client questionnaires, and problem-solving methodologies.- Manage daily delivery by applying Lean methodology: backlog management, writing clear user stories, and sprint planning.

Join Theodo: Shaping the Future of Digital InnovationSince 2009, Theodo has been a pioneer in helping innovative companies design, develop, and deploy ingenious digital products by leveraging top-notch technology and a Lean approach.Our unique methodology is built upon three core principles:- We have honed recognized expertise in key technologies for product design and development;- Regardless of the project's stage, our priority is to create value for our clients with every decision we make;- We attract the finest digital talents and nurture their ingenuity through a Lean approach.Theodo has experienced remarkable growth over the past 15 years, with a team of over 700 passionate Theodoers, primarily Software Engineers committed to technology and continuous improvement. As we grow, we have structured the group into specialized entities based on technology (Theodo Apps, Theodo Cloud, Theodo Data & AI) or industry sectors (Fintech, Govtech, HealthTech, Consumer Products). By 2025, Theodo aims to achieve €100M in revenue.Your Future Responsibilities:As a Product Manager, your role will be to assist the team in maximizing product value by prioritizing and delivering high-quality features that enhance customer satisfaction. - Prioritize and deliver high-value features while meeting customer commitments and deadlines. - Demonstrate team value and progress by making the work visible and facilitating client decision-making (review decks, daily updates, etc.). - Understand customer preferences and respond swiftly and effectively to issues, utilizing tools like value models, customer surveys, and problem resolutions. - Manage daily delivery by applying Lean methodology: backlog management, crafting clear user stories, and sprint planning.

Your Impact The Data Product Manager serves as the primary liaison for internal stakeholders, helping them articulate their needs and collaborating with Analytics Engineering and Data Science teams to design, develop, and sustain a variety of data products. These include raw data, aggregated datasets, dashboards, and data exports that effectively solve user challenges. We are on the lookout for a Senior Product Manager specializing in Data and AI Platform to bolster our team. Our platform group is dedicated to creating tools and services that empower product teams, data scientists, and data engineers to innovate AI products. This encompasses solutions for data ingestion and export, product development, data access and exploration, as well as training, evaluating, and serving AI models. As a Platform Product Manager, your mission will be to define and prioritize strategic initiatives, ensuring the data and AI platform maximizes value for Doctolib and its users while maintaining scalability. This is an exhilarating time to join us as we implement transformative changes aimed at creating a more unified, open, scalable, and efficient platform to realize Doctolib's aspirations in AI. As a Platform PM, one of your core responsibilities will involve shaping the vision, strategizing to achieve that vision, tracking platform performance with appropriate metrics, and collaborating with the engineering team to prioritize and execute initiatives. Your responsibilities will include but are not limited to: Developing the data platform vision and roadmap by applying a product-focused approach to enhance the impact and scalability of each component and service. Working with data governance to establish robust data governance policies for effective data management. Defining and prioritizing solutions by leading the OKR definition for your team and collaborating with platform engineers to create a roadmap that aligns with the product vision. Engaging in short and mid-term prioritization, consulting with users and platform engineers, and securing the right resources to enhance platform elements. Facilitating communication with users and cross-functional teams to ensure alignment on the platform vision, strategy, and roadmap. Identifying user challenges and ensuring that products deliver the anticipated impact by maintaining continuous engagement with users and assessing the data and AI platform. Leading discovery sessions, scoping, and explorations while closely collaborating with stakeholders and data teams to guarantee that initiatives meet expected outcomes. Promoting the adoption of the data platform in conjunction with data teams and end-users.

Join Theodo: Shaping the Future of Digital InnovationSince its inception in 2009, Theodo has been a driving force in supporting innovative companies in the design, development, and deployment of cutting-edge digital products, leveraging the best of technology alongside a Lean approach.With an impressive growth trajectory spanning 15 years, Theodo boasts a team of over 700 passionate software engineers focused on technology and continuous improvement. As we expand, our organization has evolved into specialized entities by technology (Theodo Apps, Theodo Cloud, Theodo Data & AI) and industry (Fintech, Govtech, Healthtech, Consumer Products). By 2025, Theodo is projected to achieve €100M in revenue.Established in 2016, Theodo Data & AI is the Data and AI entity of Theodo. Our mission is to assist clients in crafting and rolling out their data strategies and developing state-of-the-art artificial intelligence solutions.The company is experiencing robust growth, with Theodo Data & AI achieving over 30% annual revenue growth, opening up exciting new opportunities for our team!Your Future Responsibilities:As the Lead Product Manager, you will spearhead complex product projects by defining the product vision, coordinating delivery, and ensuring value creation for both clients and teams.- Define and advocate for the product strategy with clients: value modeling, product architecture, EPICs, trade-off decisions, and technical-functional alignment.- Ensure successful delivery by coordinating multiple squads to deliver complex projects on time, within budget, and to the expected level of quality.- Create conditions for team success by defining the appropriate setup (Theodo teams or partners), negotiating necessary resources, and adapting the organization to project constraints.- Provide visibility and clarity through suitable governance frameworks, ensuring all stakeholders are aligned.

About UsAt Harmattan AI, we are pioneering the development of autonomous and scalable defense systems. With the successful completion of our $200M Series B funding round, valuing our company at $1.4 billion, we are on a mission to expand our team and enhance our capabilities to provide mission-critical solutions to allied forces.We are driven by our core values: creating technologies that make a tangible impact, striving for excellence, setting ambitious goals, and tackling the most challenging technical problems. Our work culture emphasizes rigor, ownership, and effective execution in a fast-paced environment.About the RoleWe are seeking an Engagement Manager to spearhead technical customer engagement, demonstrations, and partner integrations throughout the EU region. This pivotal role bridges Sales, Product, and Field Operations, playing a crucial part in transforming strategic opportunities into deployed systems and enduring partnerships.ResponsibilitiesLead and execute technical demonstrations that align with ongoing tenders and customer specifications.Serve as the primary technical liaison for customers, partners, and OEMs.Convert operational requirements into comprehensive system solutions, including mission profiles, architectures, and workflows.Facilitate OEM integrations with prime contractors, manufacturers, and strategic partners.Assist Sales in high-stakes deals and tender submissions.Act as a point of escalation for complex technical challenges and deployments.Enhance and standardize demonstration workflows, tools, and demo kits to ensure quality and consistency.Conduct competitive benchmarking and provide structured market insights.Gather and communicate field feedback and customer insights to Product and Engineering, shaping roadmap decisions.Oversee the preparation and execution of field deployments, logistics, and system delivery.Collaborate effectively across Sales, Product, Engineering, and Logistics teams.