Technical Account Management Team Lead - EMEA

Join Pigment as a Technical Account Management Team Lead for the EMEA region! In this pivotal role, you'll lead a dynamic team of Account Managers dedicated to delivering exceptional customer experiences and technical support to our clients. Your leadership will drive the success of our accounts while fostering strong relationships and ensuring customer sati…

Veeam, the leading global provider of data resilience solutions, empowers businesses to maintain complete control over their data whenever and wherever they need it. Our offerings include data backup, recovery, portability, security, and intelligence. Headquartered in Seattle, Veeam safeguards over 550,000 customers worldwide, ensuring their operations run smoothly. Join us on our journey forward, as we grow, learn, and make a significant impact for some of the world’s most renowned brands. The future of data resilience starts here - move fearlessly with us.About the RoleThe Team Leader of Technical Account Management (TAM) for France will oversee a dedicated team within Veeam’s EMEA Professional Services division. This crucial role is focused on enhancing customer success, optimizing team performance, and driving strategic growth in the French market. The ideal candidate will possess extensive technical expertise, exceptional customer engagement abilities, and a strong commitment to mentoring and developing high-performing teams.What You’ll DoLead and mentor a team of Technical Account Managers, ensuring the delivery of exceptional services.Serve as a senior advisor and escalation contact for strategic enterprise and government accounts in France.Enhance customer satisfaction, retention, and growth through proactive engagement and value realization.Collaborate effectively with Sales, Product, and Support teams to align TAM services with business objectives.Engage in EMEA leadership forums to contribute to the development and standardization of best practices.Track team performance metrics and implement initiatives for continuous improvement.Represent the French region in EMEA Professional Services strategy discussions to ensure local requirements are met.Support business development by identifying growth opportunities and influencing account strategies.Assist in strategic planning and execution of regional goals, including forecasting and operational efficiency.Prepare for future P&L accountability by aligning team performance with revenue targets and optimizing delivery capacity.

Join Aircall as a Key Account Manager for our Enterprise Accounts in the EMEA region. In this pivotal role, you will be responsible for managing and nurturing key client relationships, ensuring their satisfaction, and driving growth within your portfolio. You will collaborate closely with various internal teams to tailor our solutions to meet client needs, ultimately contributing to Aircall’s mission of transforming the way businesses communicate.

Join Fresha as an Account Manager Team Lead in the vibrant city of Paris! In this pivotal role, you will lead our team of account managers, guiding them to cultivate strong relationships with clients and drive business growth. You will be instrumental in implementing strategies that enhance customer satisfaction and ensure our clients' success.

Join our team at Mistral as an Applied Science / Technical Program Manager for the EMEA region. In this critical role, you will spearhead the management and execution of innovative projects that leverage applied science to drive technological advancements. Collaborate with cross-functional teams to ensure successful delivery and implementation of high-impact initiatives. Your expertise will be pivotal in shaping the future of our technology landscape.

Role Overview Santen is hiring a Manager of CMO Quality Lead for the EMEA region, based in Paris. This position guides quality standards across contract manufacturing operations. The role shapes quality assurance processes, maintains compliance with regulatory requirements and internal policies, and encourages ongoing improvement throughout the team.

Founded in 2007, Airbnb began its journey when two hosts welcomed three guests into their home in San Francisco. Today, we have grown to over 5 million hosts who have welcomed more than 2 billion guests in nearly every country worldwide. Each day, our hosts provide unique accommodations and experiences, allowing guests to connect with local communities in a truly authentic way.Join Our Community:The Homes Supply team is dedicated to expanding Airbnb's supply base while ensuring a diverse, high-quality portfolio of home listings that fulfill guest expectations for value, variety, and experience. Our team also supports hosts globally by facilitating efficient planning and execution of growth strategies aligned with Airbnb's mission and resonating with local communities.Your Impact:This position requires candidates to be located in Barcelona, London, or Paris. Relocation support is not available for this role.As the EMEA Supply Business Operations Lead, you will oversee strategy and planning for the region, collaborating closely with Territory Managers, the Acquisition Lead, and various cross-functional teams.A Day in Your Role:Strategic Planning & AnalysisCollaborate with the EMEA Homes Director to define and implement regional strategies, objectives, and key initiatives.Create and maintain frameworks for monitoring business performance against OKRs and company objectives.Perform in-depth analyses of market trends, competitive landscape, and growth opportunities across EMEA.Operational ExcellenceDesign and enhance operational processes to boost efficiency, transparency, and cross-functional alignment.Oversee the regular cadence of business reviews (WBRs, MBRs, QBRs), ensuring the leadership team has clear visibility into performance metrics.Identify bottlenecks, risks, and opportunities, driving actionable plans to resolution.

At Giskard, we champion a vision of an AI ecosystem that is trustworthy for both developers and users.We empower enterprises to deploy AI responsibly by pioneering research in AI safety and offering a premier security and quality platform for Generative AI agents.Product OverviewGiskard delivers the crucial quality and security framework necessary for the safe operation of AI agents. Our platform is designed for critical AI systems, enabling enterprise AI and cybersecurity teams to implement Generative AI agents that are robust and continuously protected against emerging threats. Key advantages include:Comprehensive Vulnerability Coverage: Integrates Cybersecurity (OWASP), Safety (harmful content), and Business alignment (hallucinations) in a single platform.Enterprise-Grade Security: Our architecture is SOC2/HIPAA/GDPR compliant, featuring Data Residency & Isolation, On-Premise options, RBAC, a 0-training policy, and more.Proven Success: Endorsed by global leaders in highly regulated sectors (BNP Paribas, AXA, Société Générale, Michelin) and AI innovators (Mistral AI, Google DeepMind) to safeguard their most vital Generative AI assets.→ Discover more here.Role OverviewAs one of Giskard’s pioneering Enterprise Account Executives, you will play a critical role in expanding our footprint within large enterprises across the EMEA region. Your mission will be to assist clients in securely deploying AI agents and ensuring their ongoing protection.We seek an accomplished sales professional with a proven history of closing high-value Annual Recurring Revenue (ARR) deals (greater than 100 K€) with enterprise IT, AI, or cybersecurity teams.Why Choose Giskard?Giskard stands as a European leader in AI Security with a robust proprietary product, zero customer churn, and significant upsell potential, addressing a pressing need: the trusted deployment of Generative AI agents.Supported by prestigious investors (Elaia, Bessemer Venture Partners, EIC Accelerator) and AI visionaries including the CTO of Hugging Face, we focus on delivering practical technology that fosters a secure and trustworthy AI environment.

Join our dynamic team as the Junior Operations Lead for the EMEA market. In this pivotal role, you will oversee and enhance the daily operations of our field data collection teams. Reporting directly to the Country Manager, you will be instrumental in maintaining our commitment to quality, safety, and operational efficiency. Your leadership will drive performance improvements and establish effective communication between field teams, vendors, partners, and internal stakeholders, ensuring smooth workflows and the achievement of targets.

Join Upflow: Transforming B2B PaymentsAt Upflow, we are redefining the payment landscape for B2B businesses, helping them to unlock their cash reserves and drive sustainable growth.In a world where many fast-paced companies prioritize sales and customer retention, they often overlook the critical aspect of cash collection. This oversight results in numerous unpaid invoices, poor communication, outdated payment methods, and ultimately, a negative customer experience. Upflow addresses these challenges by serving as a modern collections hub, integrating data, analytics, communication, and payment solutions to optimize cash flow.Founded in 2018, Upflow has quickly gained the trust of hundreds of companies across the US and EMEA, including notable clients like Lattice, Front, Iziwork, and ProductBoard. We are supported by prestigious investors such as YCombinator, 9yards, and eFounders, along with esteemed business angels from N26, Square, Mercury, Uber, and Netsuite.With our team distributed across three continents and ongoing expansion, now is the perfect moment to join us for an exceptional opportunity for personal growth and international experience.Explore more about us at our website www.upflow.io.Your Role as an Account ExecutiveAs an Account Executive focusing on the EMEA market, your key responsibility will be to drive our rapid growth by securing new business deals. We are seeking motivated, talented, and ambitious individuals with SaaS sales experience who are passionate about learning and collaborating closely with a dynamic team in a flourishing industry.In this role, you will benefit from comprehensive sales training and mentorship, along with an enticing uncapped commission structure paired with an outstanding product.Key responsibilities include:Engaging with a leading software provider that is transforming how businesses manage payments.Collaborating with the Sales & Growth teams to generate qualified leads and manage the complete deal cycle to onboard new clients to Upflow's SaaS platform.Conducting calls with prospects to assess their processes and challenges while presenting Upflow's unique value propositions.Continuously refining our processes based on best practices and insights gained.Receiving training to enhance your skills and elevate your performance.Maximizing your earning potential through an uncapped commission model whilst contributing to Upflow's monthly recurring revenue growth!

Join Scaleway as a Technical Account Manager focused on fostering post-sales relationships and driving technical success for our enterprise clients in Italy. In this pivotal role, you will ensure alignment between Scaleway's innovative roadmap and our clients' business objectives, all while enhancing their overall experience with our cloud solutions. Collaborate within a dynamic, international team to manage a diverse portfolio of enterprise clients, acting as the essential link between customers and our internal teams.

About UsAt Trainline, we are passionate advocates for rail travel, dedicated to shaping a sustainable future in transportation. Our platform empowers millions of travelers to effortlessly discover and book the most affordable tickets across various carriers and journey options, all through our highly-rated mobile app, website, and B2B partner interfaces.Join Us on Our Journey As the leading downloaded rail app in Europe, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we partner with over 270 rail and coach companies across more than 40 countries. Our vision is to create an environment where travel is straightforward, seamless, eco-friendly, and budget-friendly.Currently, we are a FTSE 250 company, driven by an exceptional team of over 1,000 professionals from more than 50 nationalities, with offices in London, Paris, Barcelona, Milan, Edinburgh, and Madrid. With a steadfast commitment to growth in the UK and Europe, now is the ideal time to embark on this exciting journey with us.Service Delivery at Trainline Partner Solutions (TPS) Trainline Partner Solutions serves as our B2B division. The Distribution sector within TPS collaborates with rail carriers to present their inventories via APIs and online tools to regional and global Travel Management Companies and Online Booking Tools, thereby facilitating business travel.To learn more, visit our careers page.Your Role as a Technical Account Manager at Trainline...In your capacity as a member of the Service Delivery Technical Account Management (TAM) team, you will engage long-term with a dedicated portfolio of strategic clients, guiding them to achieve their objectives through TPS solutions. By championing customer success, you will also contribute to the growth and utilization of TPS services.

Join Datadog as a Corporate Development Lead for the EMEA region. In this pivotal role, you will play a crucial part in shaping our product strategy, spearheading acquisitions, and managing our venture investments. You will collaborate closely with Datadog’s founders and engage with top-tier startup leaders, while working under the direct supervision of our CEO.We are in search of an innovative and strategic thinker who is deeply passionate about Datadog and the evolution of cloud services. The ideal candidate thrives on driving new product development initiatives, possesses a hands-on approach, and is eager to take on greater responsibilities while prioritizing the company's objectives. Exceptional negotiation skills are essential, along with the ability to manage unconventional relationships that significantly impact Datadog.As a Corporate Development Lead, you will be expected to research and identify opportunities for market entry, prioritize objectives, conduct thorough due diligence, negotiate contracts, and collaborate with key leaders to support integration efforts.At Datadog, we value our office culture, fostering relationships and collaboration that drive creativity. We embrace a hybrid work environment to support our employees in achieving a harmonious work-life balance.

Hello! We are Fever, the premier tech platform transforming culture and live entertainment.Our mission? To make culture and entertainment accessible to all. Leveraging our state-of-the-art technology and data-driven insights, we’re changing how audiences connect with live experiences.Each month, our platform captivates over 300 million individuals across more than 40 countries, empowering event creators with tools to scale and innovate, helping them reach broader audiences.Our achievements? Collaborating with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, delivering internationally acclaimed experiences, and supported by leading global investors. Impressive, right?To fulfill our mission, we seek passionate innovators with a proactive mindset eager to shape the future of entertainment!Are you ready to join the experience?Now, let’s explore this role and how you can contribute to Fever’s mission.Who You’ll Collaborate WithYou will be based in our Paris office, where you'll work alongside teams and directly engage with our partners, providers, and venues.In this position, you will drive Fever’s portfolio of original events, collaborating across all departments, from Marketing to Operations.The team you’re joining is dynamic, young, and vibrant. With multicultural backgrounds, your colleagues are high-caliber professionals hailing from McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros.Your RoleAs a Team Lead, you will build and guide a team to conceptualize, launch, and manage strategic events from inception to completion. You will oversee the team's P&L, foster team growth, establish local industry connections, and represent Fever in all cities under your purview. Collaborating with other departments, you will strategize to expand the business in your region, working closely with fellow Team Leads, Regional Managers, and the company’s leadership.Main Responsibilities

Join Us at Back Market!At Back Market, we are committed to making technology reliable, affordable, and superior to new. As a global marketplace for refurbished devices, we aim to reduce our environmental impact by offering trustworthy and cost-effective technology that boasts 92% lower carbon emissions compared to new products. Every purchase from Back Market contributes positively to our planet. Our diverse team, from Customer Care representatives to software engineers, is dedicated to providing consumers with sustainable technology choices. Our mission is clear: to maximize the use of what we already possess.Are you ready to make a difference with us?Our technology department, known as the Bureau of Technology (BoT), is the backbone of Back Market. It includes over 30 innovative product teams focused on developing and managing services that deliver exceptional value to our customers and suppliers. Supported by our Platform group, comprising more than 10 specialized teams, we tackle cross-functional technical challenges to enhance our operational capabilities.We have also established various groups that promote knowledge sharing across different technical domains, such as security, backend, frontend, AI, and mobile. These groups serve as collaborative hubs for professional development, offering abundant learning opportunities and fostering a culture of continuous improvement.The Role of Tech Lead Manager (TLM) at Back MarketThe TLM position was created to ensure our teams can scale efficiently without compromising on technical excellence and providing the mentorship our engineers require to thrive.In smaller teams of fewer than five, traditional management methods may lead to gaps and inequities compared to larger teams. Team leads must balance people management with hands-on technical work to ensure their teams maintain high standards while moving swiftly. The TLM role formalizes this dual responsibility, empowering leaders to guide their teams effectively while making significant technical contributions.What Does Technical Contribution Mean for This Role?Technical contribution encompasses more than just coding. TLMs can contribute through:Code Contributions: Pull requests, bug fixes, feature developmentTechnical Design: Architecture decisions, system design, technical specificationsCode Review: Offering thorough and constructive feedback

Founded in 2007, Airbnb has transformed the way people travel, with over 5 million hosts providing unique stays and experiences for more than 2 billion guests worldwide. Our platform enables authentic connections within diverse communities, enhancing the way travelers engage with their surroundings.Join Our Community:Become a part of our dynamic Product Marketing team, where we envision ideal experiences for our community and work innovatively towards creating products that resonate with our guests and hosts. We prioritize understanding user needs and translating them into impactful product strategies through comprehensive research. Collaborating with cross-functional teams, you will lead efforts to bring a shared vision to life, while crafting compelling narratives for both internal and external audiences.Your Impact:As a Product Manager in the EMEA region, reporting to the Product Marketing Director for International Markets, you will be instrumental in comprehending user needs and converting insights into innovative product features and marketing strategies. The ideal candidate will have a robust understanding of the travel industry at both the market and regional levels, with a proven track record of driving product innovations. You will collaborate with global and local teams to foster partnerships that enhance business growth, spearheading features for critical releases and pilot testing initiatives tailored for your specific region. Additionally, you will strategically communicate these developments to the public and media in collaboration with our communications and marketing teams.

Welcome to Back Market!At Back Market, we are dedicated to making technology more reliable, affordable, and superior to new products. As a global marketplace for refurbished devices, we are committed to reducing our environmental footprint by offering trustworthy tech that boasts 92% lower carbon emissions compared to new devices.Indeed, purchasing refurbished tech is significantly better for our planet. Each device bought on Back Market contributes positively to the environment. Our team, from Customer Care to Software Engineering, is focused on providing eco-friendly technology solutions. Our mission is clear: to maximize the potential of what we already possess.Are you prepared to embark on this journey with us?Back Market is on the lookout for a Senior Technical Lead Manager to oversee our IT Ops Engineering team, which currently includes two engineers and one open position. This unique hybrid role allows you to mentor skilled engineers while developing automation and integration solutions that enhance the efficiency of our 700+ Back Makers daily.Your objective: Advance IT maturity across Back Market through technical excellence, authentic collaboration, and significant innovation. You'll spearhead impactful automation projects aimed at reducing repetitive tasks, implementing smart governance, and scaling our rapidly expanding international organization.YOUR RESPONSIBILITIES Enhancing Your Team DailyFoster a collaborative engineering team that delivers robust IT solutions that our internal customers will genuinely appreciate!Invest in the growth of your engineers through coaching, mentoring, and genuine career advancement opportunities.Cultivate a team culture where everyone feels a sense of belonging, can express their true selves, and are motivated to perform at their best.Promote open communication and a vibrant feedback culture, as effective teams are founded on trust and transparency.Technical Strategy & Hands-On ImpactWork collaboratively across the Platform group to align your team with company objectives and ambitious IT maturity goals.Develop roadmaps that integrate strategic long-term visions (governance frameworks, scalable architectures) with immediate tactical wins that provide instant value.Leverage a profound understanding of our SaaS ecosystem and how intelligent IT engineering enhances organizational effectiveness.

Founded in 2007, Airbnb started with two hosts welcoming three guests into their San Francisco home. Today, we have expanded to over 5 million hosts who have collectively welcomed more than 2 billion guests across nearly every country worldwide. Our platform enables unique stays and experiences, allowing guests to connect authentically with local communities.Join Our Community:Our Homes Supply team plays a pivotal role in expanding Airbnb's supply base while ensuring a diverse and high-quality portfolio of home listings that meet guest expectations. We support hosts globally, facilitating effective planning and execution of growth strategies that align with Airbnb’s mission and resonate with local communities.Your Impact:This position does not offer relocation assistance.As the Acquisition Lead for EMEA, you will be responsible for formulating, executing, and refining the host acquisition strategy across the region. You will lead a dedicated team of acquisition specialists, orchestrate cross-functional initiatives, and ensure we achieve ambitious growth objectives. Your leadership is vital to enhancing our supply footprint and optimizing the impact of all acquisition channels, including FTEs, vendors, and both paid and organic marketing initiatives.Daily Responsibilities:Your daily focus will be on driving our acquisition efforts to meet our targets for New Active Listings on the platform. This includes several key activities:Develop and oversee the acquisition strategy for each EMEA market, collaborating closely with the Regional Director, Territory Managers, and cross-functional partners to ensure alignment with regional and market-specific goals.Implement the strategy across all acquisition channels, ensuring consistent execution through FTE teams, external vendors, paid marketing, and organic outreach.Lead and mentor a team of 5–6 FTE acquisition specialists across key EMEA regions, establishing clear objectives and fostering their professional development.

Join Scaleway as a Mid-Market Technical Account Manager and become an integral part of our growing team in Paris. In this role, you will be the primary point of contact for our mid-market clients, ensuring their technical needs are met while fostering long-lasting relationships. You will leverage your expertise to provide support, guidance, and innovative solutions that align with our clients’ business objectives.Your responsibilities will include:Building strong relationships with clients to understand their technical requirements and challenges.Collaborating with the sales and product teams to deliver tailored solutions.Providing technical support and expertise during the onboarding process.Conducting regular check-ins and performance assessments to ensure client satisfaction.Proactively identifying upsell opportunities and facilitating renewals.

About Mistral AIAt Mistral AI, we harness the transformative power of artificial intelligence to streamline processes, enhance productivity, and foster creativity. Our innovative technology integrates effortlessly into everyday workflows, making AI accessible and beneficial for all.We are committed to democratizing AI through our suite of high-performance, optimized, open-source models and solutions. Our comprehensive AI platform is tailored for enterprise needs, whether deployed on-premises or in the cloud. Our flagship offering, le Chat, serves as an AI assistant that enhances both personal and professional lives.Our team is a vibrant and collaborative mix of passionate professionals dedicated to the potential of AI to reshape society. With team members spread across France, the USA, the UK, Germany, and Singapore, we thrive in competitive settings and prioritize innovation. We are known for our creativity, humility, and team spirit.Join us in our mission to redefine the future of AI. Together, we can make a significant impact. Discover more about our unique culture at mistral.ai/careers.Job Overview:We are looking for a Technical Lead in Applied AI to spearhead the technical strategy and execution of complex AI solutions tailored for our enterprise clients. In this pivotal role, you will lead project teams of Applied AI Engineers, ensuring the successful implementation of Mistral AI products while developing impactful and scalable AI use cases.You will serve as the primary technical liaison for our most important clients, guiding them through every stage—from pre-sales to post-deployment—while closely collaborating with research, product, and engineering teams to influence the evolution of our offerings.As a Technical Lead, you will connect cutting-edge AI research with practical enterprise applications, ensuring our solutions are robust, scalable, and aligned with both client expectations and Mistral’s technological vision.Key Responsibilities:- Act as a key individual contributor, writing essential code for our complex projects. You will engage hands-on to mitigate risks associated with critical components, remaining deeply involved in coding, reviewing, and optimizing AI solutions.- Lead technical teams in executing project objectives, ensuring alignment with both business goals and customer requirements.