Assistant Manager, Project Management Operations Infrastructure

Act as the primary Project Manager overseeing infrastructure development within the Teleport Operations framework.Design, plan, and manage projects targeting identified areas for improvement to successfully meet project objectives.Develop a robust project charter and ensure project execution aligns with timelines and dependencies, driving towards full comple…

Are you ready to take your career to the next level? As an Assistant Operations Manager at Informagroup PLC, you will play a pivotal role in streamlining operations and enhancing efficiency across our organization. You will collaborate closely with the Operations Manager to implement strategies that foster growth and improve our operational frameworks.

Conduct routine maintenance, calibrations, and health assessments for various equipment, including conveyors, DWS, WCS, and X-ray machines.Serve as the primary responder for equipment malfunctions, executing immediate fixes to reduce downtime.Oversee and assist vendor maintenance visits, ensuring thorough repairs and follow-up procedures.Execute both preventive and corrective maintenance on electrical systems, including LV panels, sensors, and automation tools, adhering to established turnaround times.Diagnose and address electrical and mechanical issues within hub machinery and facility systems.Manage facility infrastructure maintenance, including lighting, HVAC systems, firefighting equipment, CCTV, access controls, plumbing, and overall cleanliness using the 5S methodology.Promote safe machine operation and compliance with operational guidelines through user training and awareness programs.Keep precise calibration logs, checklists, and compliance documentation.

Work Setup: Onsite at MOA PasayFunction: OperationsRole Summary: As an Assistant Manager in Retirement Services, you will play a pivotal role in overseeing daily operations while ensuring compliance with internal policies and external regulations. Your leadership will guide team performance, foster a culture of continuous improvement, and enhance client satisfaction.Key Responsibilities:Oversee operational processes, implementing corrective actions and incremental improvements as necessary.Provide coaching and constructive feedback to team members to elevate their performance.Onboard new hires effectively to ensure their prompt productivity on the floor.Handle escalated issues with professionalism and efficiency.Contribute insights on process and system enhancements to team members.Engage with clients as needed, representing the team at a supervisory level.Ensure adherence to internal procedures, external regulations, and information security standards.

Role OverviewAs the Assistant Manager of Solutions, you will spearhead the design, development, and execution of bespoke logistics solutions tailored for e-commerce platforms and retailers. This pivotal position demands seamless collaboration with diverse teams—including Operations, Finance, Commercial, Technology, and Network Planning—to ensure the delivery of scalable logistics products focused on customer satisfaction and operational excellence.The ideal candidate is a strategic thinker and problem solver with a substantial background in logistics, adept at managing intricate solutions and harmonizing multiple stakeholders within a dynamic environment.Key Responsibilities1. Solution Development & LaunchDesign and implement customized logistics solutions across ground and air transportation, customs, and supply chain optimization.Oversee the complete solution lifecycle—from initial requirements gathering through to deployment and ongoing support.Guarantee that solutions meet customer expectations, align with operational capabilities, and achieve specified financial objectives.2. Stakeholder CollaborationEngage closely with Operations, Finance, Technology, and Network Planning teams to establish efficient and scalable logistics processes.Partner with the Commercial team to comprehend client needs and convert them into actionable solutions.Facilitate communication and coordination across departments to ensure alignment and successful implementation of solutions.3. Performance Monitoring & Continuous ImprovementUtilize qualitative insights and quantitative data to inform solution-related decisions.Collect feedback from stakeholders to pinpoint improvement opportunities.Lead structured problem-solving sessions to foster clarity, decision-making, and ownership.Drive continuous improvement initiatives to elevate outcomes and client satisfaction.Monitor progress, identify risks, and implement corrective measures as necessary.4. Team Collaboration & LeadershipCollaborate closely with the Regional Solutions team to ensure local execution is in line with regional strategies, frameworks, and priorities.Champion a culture of innovation, teamwork, and excellence.Guide and mentor commercial team members involved in solution development.Contribute to the formulation of best practices and standard operating procedures.

IKEA Pasay City is looking for an Assistant Restaurant Manager to help manage daily operations in the restaurant. This role works closely with the management team to uphold strong service standards and a positive guest experience. The Assistant Restaurant Manager also plays a key part in guiding staff and keeping the restaurant running efficiently. Main responsibilities Assist with daily restaurant operations, including staffing, inventory, and budgeting Lead and encourage team members to deliver high-quality customer service Ensure food safety and hygiene standards are consistently met Collaborate with management on menu updates and promotional activities Work location This position is based at IKEA Pasay City.

Role OverviewThe Assistant Manager of E-commerce Logistics Solutions plays a pivotal role in spearheading the creation, development, and execution of tailored logistics strategies for e-commerce platforms and retailers. This position involves extensive collaboration with diverse teams—including Operations, Finance, Commercial, Technology, and Network Planning—to deliver scalable, customer-focused logistics products that enhance operational efficiency and drive business success.The ideal candidate is a strategic thinker and adept problem solver with a robust logistics background, capable of handling intricate solutions while aligning various stakeholders in a dynamic environment.Key Responsibilities1. Development and Implementation of SolutionsCraft and execute customized logistics strategies encompassing ground and air transportation, customs processes, and supply chain optimization.Oversee the complete solution lifecycle—from initial requirement analysis to deployment and ongoing support.Ensure that solutions meet customer demands, align with operational capabilities, and fulfill financial objectives.2. Collaboration with StakeholdersEngage closely with Operations, Finance, Technology, and Network Planning to establish efficient and scalable logistics processes.Partner with the Commercial team to decipher client needs and translate them into actionable logistics solutions.Facilitate interdepartmental communication and coordination to ensure alignment and successful implementation of solutions.3. Monitoring Performance and Promoting Continuous ImprovementUtilize qualitative insights and quantitative data to inform solution-related decisions.Solicit feedback from stakeholders to uncover areas for improvement.Lead structured discussions to clarify problems, drive decisions, and promote ownership.Champion continuous improvement initiatives aimed at enhancing outcomes and customer satisfaction.Monitor progress, identify potential risks, and implement corrective measures.4. Team Leadership and CollaborationWork closely with the Regional Solutions team to ensure local execution aligns with regional strategies and priorities.Foster a culture of innovation, teamwork, and excellence.Mentor and guide commercial team members involved in solution development.Contribute to the formulation of best practices and standard operating procedures.

Work Environment: Enjoy a hybrid setup with 3 days onsite at MOA Pasay.Work Schedule: Shifting hours including night shifts, with no fixed weekends off.Requirements:Bachelor's degree or equivalent.Minimum of 2 years of experience in a Team Lead role.Possession of a valid PHRN License is essential.Key Responsibilities:Manage utilization effectively while overseeing daily operations to meet performance metrics and maximize revenue.Set clear productivity expectations, balance workload through daily team meetings, and implement measures to reduce workload variances.Continuously monitor transactions and implement corrective actions as needed.Provide constructive coaching and feedback to enhance team performance.

Role Overview Teleport Careers is hiring a Country Operations Manager focused on Air Cargo Logistics in Pasay City, Metro Manila. This leadership role guides daily logistics operations, driving improvements in air cargo management and ensuring efficient, compliant processes. What You Will Do Oversee air cargo logistics operations across the country Develop and implement operational strategies to improve efficiency Ensure all processes meet industry regulations and company standards Work closely with internal teams and external partners to deliver high-quality service Identify and introduce solutions to address customer needs and evolving logistics challenges Who Thrives Here This position suits leaders ready to shape logistics operations and set high standards in air cargo management. Experience in process optimization and stakeholder collaboration will help drive success in this role.

Role Overview tasq-work is hiring an Assistant Manager for Retirement Services, based onsite in either Cebu or Pasay City. This role sits within Operations and focuses on leading day-to-day team activities, supporting staff development, and maintaining compliance with company and regulatory standards. Main Responsibilities Supervise operational workflows and take corrective steps when needed. Coach team members and give actionable feedback to help them grow. Guide new hires so they become productive quickly. Manage escalated issues with professionalism and care. Identify and contribute to improvements in processes and systems. Communicate with clients at the supervisor level when required. Ensure compliance with internal policies, external regulations, and information security standards. Work Setup This position is fully onsite, with options in Cebu or Pasay City, Metro Manila.

Work Location: 100% Onsite (Pasay)Schedule: Monday to Friday (8am-5pm)Responsibilities:Enhance and streamline daily clinic operations to maximize productivity and ensure high-quality care.Transform organizational objectives into actionable strategies that elevate clinic performance.Conduct data analysis, foresee challenges, and swiftly implement effective solutions.Exemplify leadership by coaching, managing, and uplifting a diverse team within the clinic.Address staff concerns with decisiveness, empathy, and a commitment to professionalism.Guarantee achievement of performance metrics through consistent follow-through and support.Establish a welcoming, efficient, and responsive clinic atmosphere.

tasq-work is looking for an Assistant Manager - Instructional Design to join the team onsite at MOA Pasay in Pasay City, Metro Manila. The focus of this role is to enhance the learning experience by guiding content development and providing instructional leadership. Key Responsibilities Oversee the instructional design process, making adjustments to improve both efficiency and quality. Coach team members and deliver feedback to support their growth and performance. Support new hires as they transition into their roles and work toward productivity goals. Manage escalated concerns with professionalism and expertise. Share process and system insights to foster collaboration and help the team achieve results. Join supervisory-level client meetings when needed. Ensure compliance with internal policies, regulatory requirements, and information security standards. Work Arrangement This position is fully onsite at MOA Pasay in Pasay City.

As an integral member of our growing startup, you will experience a dynamic work environment where no two days are the same. Your ability to multitask and adapt will be essential as your unique skills and talents will be utilized to support various business initiatives. In this role, you will:Collaborate closely with Commercial Heads across the region to analyze sales trends, pinpoint gaps, and devise strategies that enhance revenue performance and profitability.Utilize analytical tools such as Excel, Tableau, Power BI, and CRM systems to create dashboards, extract insights, and monitor KPIs that drive sales effectiveness.Work alongside cross-functional teams to refine pricing strategies, product assortments, and sales tactics informed by data and market intelligence.Identify opportunities to optimize processes, improve operational efficiency, and maximize ROI from commercial activities.Lead CRM adoption and ensure data accuracy, assessing pipeline health, win/loss ratios, and conversion metrics.Contribute strategically to setting targets, planning territories, and forecasting sales.Conduct root cause analyses in response to performance gaps and propose data-driven solutions.Collaborate with Sales Enablement or Learning & Development teams to establish training initiatives based on identified skill or process deficits from analytics.

Job SummaryThe Commercial Manager for Air Cargo Partnerships is tasked with overseeing and nurturing strategic airline collaborations in the Philippines. This role ensures that agreements are commercially viable, capacity access is reliable, and partner performance is robust. Responsibilities include managing contracts, leading negotiations, maintaining commercial governance, and coordinating across functions to drive revenue and achieve network objectives.ResponsibilitiesManage relationships with airline partners in the Philippines under various capacity partnership models, including Interline, Freighter deployments, Freight forwarding, and GSA.Develop partner strategies that align with commercial and pricing objectives.Serve as the primary point of escalation for commercial partner issues at the station and regional level.Lead negotiations for air partner agreements, including interline, SPA, block space, and cooperation agreements.Ensure favorable commercial terms, including rates and capacity commitments, are maintained.Oversee the entire contract lifecycle, including renewals and terminations.Ensure capacity is utilized effectively by collaborating with Sales, Solutions, and Revenue Management teams.Monitor partner performance against contractual obligations and proactively address any performance gaps.

Join our dynamic startup environment where no two days are the same! As the Manager of Cargo Commercial Systems & Pricing, your role will be pivotal in driving sales excellence and operational efficiency. Your main responsibilities will include:Collaborating with Commercial Heads to analyze sales trends, pinpoint gaps, and devise strategies aimed at enhancing revenue and profitability.Utilizing analytical tools such as Excel, Tableau, Power BI, and CRM systems to create dashboards, derive insights, and monitor KPIs that enhance sales effectiveness.Working with cross-functional teams to fine-tune pricing strategies, product offerings, and sales tactics based on comprehensive market data.Identifying process improvement opportunities to streamline operations and maximize ROI from commercial initiatives.Overseeing CRM adoption and accuracy, leveraging it to assess pipeline health, win/loss ratios, and conversion metrics.Contributing strategic insights into target setting, territory planning, and sales forecasting.Conducting root cause analysis in response to performance gaps and presenting data-driven recommendations.Partnering with Sales Enablement or Learning & Development teams to define training interventions based on identified skill and process gaps.

Work Environment: Onsite at MOA, Pasay CityUrgent Hiring: This position is urgently needed.Job Status: The role is currently active.Department: Quality AssuranceWe are seeking a skilled and experienced Quality Assurance Manager to enhance quality performance, optimize coaching strategies, and improve customer experiences across our operations.Key Responsibilities: Oversee quality monitoring for calls, emails, and chat interactions while fostering continuous improvement across operations.Impact: Establish quality standards, mentor teams, and implement effective solutions to enhance performance and customer satisfaction.Leadership: Manage a team of QA specialists and guide strategic quality initiatives.

Job OverviewThe Manager of Airline Partnerships (Philippines) plays a pivotal role in establishing and nurturing strategic airline affiliations within the Philippines. This position ensures the formulation of financially viable agreements, dependable capacity access, and superior partner performance. Responsibilities include managing contracts, leading negotiations, overseeing commercial governance, and fostering cross-functional collaboration to drive revenue growth and achieve network objectives.Key ResponsibilitiesManage and cultivate relationships with airline partners operating in the Philippines under various capacity partnership models, including Interline, Freighter deployments, Freight forwarding, and GSA.Devise partner strategies that align with network, pricing, and commercial goals.Serve as the primary point of escalation and decision-maker for partner-related commercial issues at both station and regional levels.Lead negotiations and the management of air partner contracts, ensuring competitive and sustainable commercial terms (rates, capacity commitments, incentives, penalties, SLAs).Oversee the complete lifecycle of contracts, including renewals, amendments, and terminations.Ensure that contracted capacity is utilized effectively, in close coordination with Sales, Solutions, and Revenue Management departments.Monitor partner performance against contractual commitments and proactively address any potential issues or risks.Collaborate with various departments such as Pricing, Sales, Revenue Management, Operations, Finance, and Legal to optimize partner performance and contractual agreements.

Join our team as a dynamic Ecommerce Business Development Manager and play a pivotal role in accelerating the growth of our e-commerce cargo business. You will spearhead the development of strategic partnerships, broaden market outreach, and enhance revenue streams. As a key figure in identifying and seizing new business opportunities, you will thrive in the vibrant and fast-paced e-commerce logistics sector.If you are a visionary strategist with a fervor for business expansion within the e-commerce logistics realm, we want to hear from you! Apply today and become part of our innovative team. Identify and explore new business opportunities across various markets, trends, and customer segments. Establish connections with key stakeholders in potential organizations. Generate leads and perform cold outreach to prospective clients. Engage with customers through in-person meetings or phone calls to understand their needs. Develop strategic insights to meet customer requirements effectively. Adopt a big-picture perspective to set objectives for business enhancement. Execute strategic planning for operational changes. Possess a thorough understanding of the company’s offerings and effectively communicate them to others. Collaborate with the marketing department on promotional strategies. Coordinate with the finance team as necessary. Identify opportunities for improving business operations. Participate in relevant seminars, conferences, and events. Stay updated on industry trends and shifts. Assist in planning sales campaigns. Negotiate pricing structures with customers and suppliers when required. Conduct sales forecasts and analyses and present findings to senior management. Manage overall profit and loss responsibilities for the business. Ensure successful achievement of key performance indicators to enhance eCommerce platforms and foster long-term customer loyalty. Support AirAsia’s broader digital strategy to ensure cohesive coordination across all channels. Think creatively to identify partnerships and design innovative deal structures for revenue growth. Lead cross-functional teams, including product management, legal, finance, and marketing, to outline dependencies and manage risks. Act as a catalyst for key initiatives and special projects to drive business growth. Optimize existing growth avenues and continually test innovative ideas to reveal untapped business potential leveraging our infrastructure. Devise a go-to-market strategy for products, defining targets, key activities, and budgets to bolster business expansion in regional markets. Provide analytical insights to senior leadership to articulate value propositions for various business opportunities.

About the RoleRole OverviewThe Customer Success Manager for the Philippines is tasked with managing the complete customer experience throughout Teleport’s cargo network across the region. This role is pivotal in ensuring customer retention, maintaining process integrity, managing escalations effectively, and delivering consistent service across all operational locations, thus allowing Sales and leadership teams to focus on strategic growth rather than daily operational challenges.Importance of This RoleTeleport operates a diverse network across multiple locations in the Philippines.Current customer handling and escalation processes lack cohesion.Sales teams are overburdened with service-related issues, which hampers growth potential.Leadership time is consumed by operational coordination instead of focusing on strategic initiatives.This position will bring clarity, structure, and governance to the customer success function.Key ResponsibilitiesMulti-Location Leadership: Oversee customer success governance across all Philippine locations, ensuring alignment and adherence to operational procedures.Customer Escalation & Issue Resolution: Serve as the primary contact for customer escalations, driving effective root-cause analysis to prevent recurrence of issues.Process and Workflow Governance: Analyze and enhance existing customer workflows to eliminate redundancy and streamline operations.Customer-Driven Reservation Management: Facilitate a structured approach for customers to manage their reservations through established channels.Team Leadership: Develop and lead customer success teams across various regions, fostering collaboration with Sales, Operations, and Finance.Key DeliverablesReduce turnaround time for customer escalations.Enhance customer retention and increase repeat bookings.Standardize customer experience across all locations in the Philippines.Enable Sales and leadership teams to concentrate on strategic initiatives.

Work Setup: Onsite at MOA, Pasay CityUrgency: Immediate HiringStatus: Open PositionAccount/Category/Campaign: TrainingJoin our dynamic team at tasq-work as a BPO Training Manager. We are looking for a passionate leader who is experienced in creating and executing employee training and development programs. This role is pivotal in shaping our workforce and enhancing organizational performance through strategic training initiatives.