Assistant Manager, Driver Operations - Regional Center of Excellence

Join Grab as an Assistant Manager, Driver Operations at our esteemed Regional Center of Excellence! In this role, you will be instrumental in optimizing driver operations to enhance service delivery and customer satisfaction. You will collaborate with cross-functional teams to identify areas for improvement, implement effective operational strategies, and en…

Role overview Grab is looking for a Head of Service Delivery to guide the Contact Center team in Pasig City. This leader will oversee daily service delivery operations, set direction for the team, and ensure performance targets and service quality standards are consistently met. What you will do Lead and develop the Contact Center team, focusing on delivering strong customer experiences Monitor service delivery operations and track performance against targets Promote continuous improvement and support initiatives that raise service quality Build and maintain a culture centered on excellence and accountability

IQEQ is seeking a Manager of Operational Compliance Services based in Pasig City, Metro Manila. This role centers on maintaining and improving compliance standards across business operations. Role overview The Manager of Operational Compliance Services leads a team dedicated to upholding compliance protocols. The position involves monitoring current practices, identifying areas for improvement, and ensuring that operations align with regulatory requirements. Key responsibilities Oversee the implementation and effectiveness of compliance procedures Develop solutions to address compliance challenges as they arise Guide and support a team of compliance professionals Help strengthen operational integrity while enabling business growth What you bring Expertise in compliance management and a track record of leading teams in operational settings. Strong problem-solving skills and the ability to adapt compliance strategies to evolving business needs are important for success in this position.

Join Grab as an Assistant Manager in Account Management, where you will play a vital role in enhancing client relationships and driving strategic growth initiatives. You will oversee account management teams, ensuring the delivery of exceptional service and solutions to meet client needs.

Join Grab Holdings Limited as an Assistant Manager of Key Accounts Management. In this pivotal role, you will assist in nurturing and managing key client relationships, ensuring client satisfaction and retention. You will collaborate closely with cross-functional teams to develop strategies that drive growth and enhance service delivery.

IQ-EQ is seeking a Manager of Operational Compliance Services to guide operational teams in Pasig City, Metro Manila. This position centers on upholding regulatory standards and supporting strong compliance practices across the organization. Role overview The Manager of Operational Compliance Services leads efforts to ensure all operations meet regulatory requirements. This includes developing and executing compliance strategies, conducting audits, and providing direction to a dedicated compliance team. Leadership in this role helps maintain high standards and consistent service delivery. What you will do Develop and implement operational compliance strategies Conduct audits to monitor adherence to regulatory frameworks Promote a culture of compliance throughout the organization Lead and inspire a team focused on maintaining compliance standards Requirements Strong background in operational compliance Experience in risk management and regulatory frameworks Proactive approach to identifying and addressing compliance issues Demonstrated leadership skills

We are seeking a talented and motivated Business Management Manager to join our dynamic team at iqeq in Pasig City. This pivotal role will involve overseeing business operations, fostering strategic initiatives, and ensuring operational efficiency within our organization. You will lead a team dedicated to delivering outstanding service to our clients while driving growth and innovation.

Join Our Dynamic TeamAt Grab Financial Group (GFin), we are committed to revolutionizing the payments and lending landscape in Southeast Asia. Our mission is to empower individuals—from consumers and drivers to aspiring entrepreneurs—by providing essential financial services to those who need it most.About the RoleAs the Assistant Manager of Risk Policy, you will be integral in shaping and enforcing robust risk management policies and frameworks that align with our strategic objectives and comply with regulatory standards. Your leadership will be crucial in spearheading risk initiatives across the organization, enhancing our risk management capabilities, and fostering sustainable business growth.You will report directly to the Senior Manager of Risk Policy and work onsite at our office.Your Key ResponsibilitiesAct as the subject matter expert (SME) in fraud risk policy for various payment methods (including cards, wallets, and Alternative Payment Methods) and lending products (such as Paylater, Cash Loans, and Buy Now, Pay Later).Lead regional policy initiatives and projects designed to reduce risk and fraud in new and existing product offerings.Detect and analyze emerging risks and trends, providing actionable recommendations for policy adjustments and procedural updates to mitigate these risks.Collaborate effectively with stakeholders across Product, Business, and Engineering teams to implement risk mitigation strategies and controls.Configure and enhance fraud detection rules within fraud management systems, utilizing transaction trend analysis and pattern recognition techniques.Conduct thorough monitoring, investigations, and forensic analyses, accompanied by detailed reporting; deliver timely, data-informed insights regarding portfolio performance metrics.

Role Overview Grab is hiring an Assistant Manager for Business Planning and Market Strategy, focused on the two-wheeler segment. This position is based in Pasig City. What You Will Do Work closely with the team to shape the direction of Grab’s two-wheeler business. Use data and analysis to identify trends, inform decisions, and support strategies that strengthen market presence and support business growth.

Join our dynamic GrabAds Philippines team as an Assistant Manager, Client Partner, where you will play a crucial role in sourcing and driving advertisers for campaigns across both offline and online channels. You will be the primary point of contact for advertisers, guiding them to collaborate with GrabAds directly and via their media agencies.In this role, you will work closely with the GrabAds sales and account management teams and maintain a robust pipeline to meet quarterly sales quotas under an incentive structure. Collaborating with key internal stakeholders at Grab, you will unlock new business opportunities and create innovative partnership solutions for external partners with GrabAds.We seek an ambitious and motivated individual who thrives in a fast-paced and dynamic environment. As a Client Partner, you will have a personal sales target complemented by an incentive scheme designed to reward your sales success.We value humility, confidence, and a hands-on approach to achieving our collective goals, so if you are ready to roll up your sleeves and make a difference, we want to hear from you!

Job SummaryKDCI Outsourcing is on the lookout for a skilled Sales Operations Coordinator to enhance our sales team's efficiency by managing day-to-day operations, contract administration, and subscription management processes. This pivotal role ensures the accurate processing of purchase orders, quotes, invoices, and customer records within our CRM and billing systems. The ideal candidate will be exceptionally organized, detail-oriented, and adept at juggling multiple tasks in a dynamic, deadline-driven setting, while fostering collaboration with sales, customer success, and finance teams.Key ResponsibilitiesSales AdministrationOversee the complete processing of customer purchase orders through platforms including HubSpot, Maxio, and internal systems.Generate and present customer quotes adhering to pricing guidelines and renewal policies.Assist Customer Success Managers by providing precise quotes for renewals and expansions.Handle the processing and issuance of invoices via billing platforms.Facilitate the organization of sending, receiving, and filing reseller agreements.Address inquiries from sales teams, customers, and partners promptly.Support monthly operational requirements to ensure smooth workflows.Subscription & Contract Data ManagementKeep customer records updated across CRM and subscription systems (e.g., HubSpot, Subskribe, and internal systems).Conduct regular audits to guarantee data accuracy, contract compliance, and system integrity.Cross-Functional CollaborationEngage closely with Sales, Customer Success, and Finance teams to facilitate seamless end-to-end processes.Contribute to operational initiatives focusing on process enhancements, system updates, and audits.Provide administrative assistance for ad hoc operational tasks as required.

As an Operations Graphic Artist, you will play a crucial role in transforming customer design requests into stunning virtual representations of our products. You will be an integral part of our Art Department, collaborating closely with the Art Manager to ensure that our visual outputs meet the highest standards of creativity and quality.

Join our dynamic team at Branders.com as an Operations Process Owner, where you will play a pivotal role in managing our operational finance metrics and processes. This is an exciting opportunity to enhance your expertise while participating in a structured career development program that includes job rotations across various facets of the Operational Finance department, such as Credit and Risk Management, Accounts Receivable, Vendor Management and Resolution, and Samples and Logistics.To excel in this role, you must thrive in critical, time-sensitive situations and contribute positively to a vibrant, professional workplace. You will take ownership of your responsibilities and be driven by a passion for teamwork and fostering a positive corporate culture—our team at Branders.com looks forward to coming to work every day!Key Responsibilities include but are not limited to:Foster strong relationships with both internal and external stakeholders to ensure process efficiency.Conduct accurate and high-quality credit verification checks for trade-related accounts.Manage the company's cash flow by ensuring that daily tasks and processes are executed within the agreed service levels.Analyze, process, and resolve finance-related issues and concerns.Align policies across Operational Finance sections to promote efficiency and continuous improvement.

Join our dynamic team at IQEQ as a Senior Officer in Operational Compliance Services. In this pivotal role, you will be instrumental in ensuring compliance with operational standards and regulatory requirements, contributing to our commitment to excellence. Your expertise will help us navigate complex compliance landscapes, ensuring that our operations align with both internal and external regulations.You will collaborate closely with various teams to implement compliance strategies, conduct audits, and provide training to enhance compliance awareness across the organization. Your analytical skills will be crucial in identifying potential compliance risks and proposing effective solutions to mitigate them.

Grab Holdings Inc. seeks an HR Operations Specialist - People Experience based in Pasig City. This position focuses on enhancing daily HR processes and helping to create a positive workplace for employees throughout the organization. Key responsibilities Collaborate with teams across various departments to streamline and improve HR procedures. Assist in shaping a smooth and engaging employee journey, covering onboarding and ongoing development. Support initiatives that foster a workplace culture aimed at attracting and retaining talented individuals. Role overview This role centers on making HR operations more effective while contributing to a welcoming and supportive employee environment at Grab Holdings Inc.

Job SummaryAt KDCI Outsourcing, we are on the lookout for a dynamic Virtual Assistant – Partnership Specialist. In this role, you will play a crucial part in enhancing client relationships and facilitating partnership initiatives. Your key responsibilities will include managing inbound inquiries, performing engaging service demonstrations, crafting tailored proposals, and ensuring timely follow-ups with clients. We seek an individual who is exceptionally organized, detail-oriented, and confident in client-facing interactions, ideally with a background in the outsourcing or offshoring sector. Key ResponsibilitiesEfficiently manage incoming inquiries from clients and partners with professionalism and promptness.Conduct compelling service demonstrations to showcase KDCI’s offerings and capabilities to potential partners.Develop, format, and present polished proposals and presentations.Perform proactive follow-ups with clients and partners to ensure continued engagement and track next steps.Maintain up-to-date CRM and internal records with precise client and partnership information.Collaborate seamlessly with internal teams to ensure alignment on deliverables to meet client needs.Provide general administrative and coordination support to the Partnerships team.

Job SummaryKDCI Outsourcing is on the lookout for a dependable and exceptionally organized Administrative Assistant to enhance our daily operations across Finance, HR, and IT functions. This role encompasses a variety of administrative duties, including purchasing coordination, bank errands, and managing submissions of government documents. The successful candidate will maintain precise documentation and facilitate smooth internal communication. We seek someone who is detail-oriented, proactive, and adept at juggling multiple administrative responsibilities while collaborating with cross-functional teams in a dynamic work environment.Key ResponsibilitiesDeliver comprehensive administrative support, focusing on documentation and coordination.Oversee purchasing requests and coordination for Finance, HR, and IT requirements, including equipment, software, and supplies.Monitor purchase requests, approvals, deliveries, and maintain procurement records.Collaborate with vendors and internal stakeholders for purchasing and administrative tasks.Manage bank errands and facilitate the coordination of government document submissions and follow-ups.Assist with administrative tasks in Finance, HR, and IT, such as document preparation, tracking, and internal coordination.Support IT teams with administrative coordination concerning tools, access, and asset management.Ensure accurate filing and documentation of administrative and operational records.Communicate effectively with internal teams to follow up on requests, deadlines, and status updates.

iqeq is seeking a NetSuite Developer based in Ortigas Center, Pasig City. This position centers on building, customizing, and enhancing NetSuite ERP solutions to address a variety of client needs. Key responsibilities Develop and adapt NetSuite ERP systems to meet specific client requirements Collaborate with cross-functional teams to deliver practical solutions Support efforts to streamline business processes and increase operational efficiency through technical improvements Location This role is located in Ortigas Center, Pasig City.

Job SummaryKDCI Outsourcing is on the lookout for a dynamic Creative Services Manager to lead the comprehensive creative workflow. This pivotal role encompasses everything from conceptualization to the final delivery of creative assets. Acting as a key liaison between stakeholders and the creative team, you will ensure that all visual and written outputs maintain high standards of quality and align with brand guidelines while being delivered punctually. This position demands a harmonious blend of project management skills, creative direction, and process optimization to uphold both efficiency and creative excellence.Key ResponsibilitiesWorkflow Management: Optimize intake processes and oversee resource allocation for all creative requests.Brand Stewardship: Uphold brand guidelines and quality standards across all creative outputs.Stakeholder Liaison: Convert business requirements into concise, actionable creative briefs.Project Tracking: Utilize project management tools to monitor timelines and project health, proactively addressing potential bottlenecks.Quality Assurance: Conduct thorough reviews and approve final assets to ensure technical specifications (resolution, dimensions, file types) are met.

Join Rentokil Initial as a Key Account Manager!At Rentokil Initial, we are more than just an international business services company; we are a collective of 68,400 dedicated colleagues spanning 91 countries, committed to enhancing lives and safeguarding environments. Our expertise lies in pest control, hygiene solutions, and enriching indoor spaces with plants and scents. We invest significantly in training, science, innovation, and technology to ensure excellence in service delivery.As a recognized leader, we pride ourselves on our workplace culture that emphasizes equality, fairness, and strong values of Service, Relationships, and Teamwork—values our employees have helped define.In 2018, Rentokil Initial Philippines was honored to be ranked among the top three most engaged workplaces in the country, as recognized by the Korn Ferry Employee Engagement Awards.