Virtual Assistant – Partnership Specialist

Job SummaryAt KDCI Outsourcing, we are on the lookout for a dynamic Virtual Assistant – Partnership Specialist. In this role, you will play a crucial part in enhancing client relationships and facilitating partnership initiatives. Your key responsibilities will include managing inbound inquiries, performing engaging service demonstrations, crafting tailored …

Job OverviewKDCI Outsourcing is on the lookout for a talented Business Development Specialist to enhance client and partner relations and drive partnership initiatives. This critical role entails overseeing inbound inquiries, delivering service demonstrations, crafting proposals, and ensuring prompt follow-ups with both prospective and existing partners. The successful candidate will exhibit exceptional organizational skills, attention to detail, and confidence in client interactions, ideally with prior experience in the outsourcing or offshoring sector.Key ResponsibilitiesRespond to client and partner inquiries in a professional and timely manner.Facilitate service demonstrations to showcase KDCI's offerings and expertise to potential partners.Develop, format, and present high-quality proposals and presentations.Conduct regular follow-ups with clients and partners to monitor progress and sustain engagement.Ensure accurate and current records are maintained in CRM systems and internal tracking tools.Work collaboratively with internal teams to ensure proposals and deliverables meet client specifications.Provide comprehensive administrative support to the Business Development and Partnerships team.

Role Overview Dialpad is looking for an Onboarding Specialist in Pasig City, Metro Manila, Philippines. This role focuses on helping new customers get started smoothly and confidently with Dialpad’s platform. What You Will Do Work directly with clients during their onboarding period Listen to customer needs and tailor guidance to each situation Offer clear instructions on how to use the Dialpad platform Support customers to ensure they are prepared and comfortable from their first day

Join KDCI, a forward-thinking company dedicated to delivering exceptional outsourcing solutions. We are seeking passionate IT Support Specialists to be part of our dynamic team. This role offers the chance to thrive in a stimulating environment where your expertise is not only acknowledged but also nurtured for career advancement.As an IT Support Specialist, you will be pivotal in providing essential technical support and assistance, guaranteeing that our production team operates without technical disruptions. You will play a key role in troubleshooting and resolving issues pertaining to software, hardware, and networks, ensuring all systems function smoothly and reliably.Key Responsibilities:Deliver first-level technical support and assistance to users across various departments.Diagnose and resolve software, hardware, and network-related issues.Install, configure, and maintain software and hardware to ensure optimal workstation performance.Manage user accounts and permissions to ensure secure system access.Assist in the implementation of new software applications and system upgrades.Create and maintain technical documentation and user manuals.Regularly monitor and update IT inventory and equipment status, ensuring accuracy in asset documentation.

Job OverviewJoin KDCI Outsourcing as a results-oriented Digital Marketing Specialist with extensive hands-on expertise in content marketing, SEO, social media management, PPC advertising, and email marketing.This position is perfect for a proactive and detail-focused marketer who excels at execution, optimization, and performance analysis. The Digital Marketing Specialist will be tasked with the implementation and enhancement of multi-channel digital campaigns aimed at generating qualified leads, boosting brand visibility, and driving tangible business growth.Key Responsibilities:Manage comprehensive digital marketing campaigns across content, SEO, paid media, and email channels.Design and enhance content marketing strategies that support lead generation and elevate brand awareness.Perform keyword research and execute on-page and off-page SEO tactics, including link-building efforts.Oversee and expand social media platforms (LinkedIn, Meta, TikTok, etc.) to enhance engagement and brand presence.Plan, launch, oversee, and optimize PPC campaigns across Google Ads, Meta Ads, and LinkedIn Ads to maximize return on investment.Develop and implement email marketing campaigns, including newsletters, drip campaigns, and automated workflows.Track and analyze campaign performance metrics (traffic, engagement, cost per lead, conversions) and provide actionable insights.Conduct A/B testing and support conversion rate optimization (CRO) initiatives.Collaborate closely with design and sales teams to ensure alignment of marketing assets and messaging with campaign objectives.Stay informed on the latest digital marketing trends, tools, and competitor strategies to continually enhance performance.

Job SummaryKDCI Outsourcing is on the lookout for a dedicated Data Quality Specialist to join our team for a short-term data research and cataloging initiative. This project is centered on the verification and enhancement of company enrichment data, essential for CMS ingestion. The successful candidate will engage in manual data entry, organization, and basic data cleanup activities to ensure that information is structured and ready for internal utilization. Applicants should be adept at utilizing online resources and basic AI tools, all while upholding accuracy and confidentiality with sensitive project data.Key ResponsibilitiesData Collection & Entry• Utilize provided tools to research and compile comprehensive information into a master list.• Ensure data completeness, organization, and correct categorization according to established guidelines.Data Processing & Cleanup• Conduct data cleanup and formatting to enhance dataset usability.• Identify and rectify data quality challenges, including duplicate entries, irrelevant data, missing essential fields, and formatting inconsistencies across records.Visual Asset QA• Review image quality using a custom application and content management system to verify and update assets in line with quality standards.Confidentiality & Compliance• Handle confidential information with care, adhering to strict data privacy protocols.• Follow internal procedures for secure data management and storage.

KDCI Outsourcing is hiring a Deals Desk Specialist to support sales operations by managing deal registration processes for partners. This position is based in Pasig City, National Capital Region, Philippines. Role overview The Deals Desk Specialist plays a key role in ensuring that vendor registrations are submitted accurately, tracked, and kept up to date. This work enables Sales and Partner teams to access available discounts and incentives. The position calls for strong organizational skills, close attention to detail, and the ability to handle data in a busy environment. Main responsibilities Submit and track deal registrations across vendor portals using opportunity data from Salesforce. Audit Salesforce records regularly to maintain accurate and consistent deal registration data, including registration IDs, statuses, and expiration dates. Monitor timelines for vendor registrations and flag deals that are nearing expiration or need re-registration. Verify that information matches between vendor systems and internal records. Collaborate with Sales, Operations, and Partner teams to resolve registration issues and keep processes aligned. Assist with reporting on deal registration performance, volume, and compliance. Track metrics such as average registration turnaround time, approval rates, and risks tied to expired deals. Identify and resolve duplicate or overlapping registrations that could affect partner program compliance or available discounts. Act as the main contact for internal teams regarding deal registration questions or issues. Coordinate with Partner Managers or Vendor Representatives to address missing or delayed approvals.

Adaptive Financial Consulting is hiring an IT Support Specialist for an on-site position in Pasig City, Manila. This role centers on keeping IT systems dependable and helping colleagues resolve technical issues as they come up. Key responsibilities Offer hands-on technical support to team members in the office Diagnose and resolve hardware or software problems Monitor and maintain daily IT system performance Work location This position requires working on-site at the Pasig City office in Manila.

Join Grab as an Assistant Manager in Account Management, where you will play a vital role in enhancing client relationships and driving strategic growth initiatives. You will oversee account management teams, ensuring the delivery of exceptional service and solutions to meet client needs.

KDCI Outsourcing is hiring a Senior Accounts Payable Specialist based in Pasig City, National Capital Region, Philippines. This position handles a high volume of financial transactions, focusing on efficient invoice processing, timely payment coordination, and maintaining accurate accounts. The role also plays a part in supporting month-end activities and building strong relationships with both clients and vendors. Key Responsibilities Process a large number of invoices accurately within established deadlines. Review invoice details for correct coding and approvals before posting. Handle payment processing promptly, following agreed payment terms. Perform reconciliations for vendor accounts and other ledgers to ensure accuracy. Investigate and resolve discrepancies, duplicate entries, or missing transactions. Assist with tracking receivables and support collections efforts as needed. Work with clients and vendors to resolve billing and payment concerns. Contribute to month-end closing tasks, including preparing accruals and performing reconciliations. Ensure all financial transactions are recorded accurately for reporting purposes. Develop and maintain strong relationships with vendors and internal teams. Respond to inquiries and provide timely updates on payment statuses. Maintain accurate financial records and supporting documentation. Prepare reports and assist with audit requirements as needed. Location This position is based in Pasig City, National Capital Region, Philippines.

The Merchandising Specialist plays a crucial role in shaping the brand's identity through the development and presentation of product data. This position involves collaborating with suppliers to gather accurate product information and ensuring its proper representation. Additionally, the specialist will perform product sorting and data verification as directed by the Merchandising Manager.Success in this role requires a strong ability to meet tight deadlines while thriving in a dynamic and enjoyable work environment. The ideal candidate will embrace ownership of their responsibilities and share a passion for teamwork, contributing to a vibrant corporate culture at Branders.com, where our team enjoys coming to work every day.

Grab Holdings Inc. seeks an HR Operations Specialist - People Experience based in Pasig City. This position focuses on enhancing daily HR processes and helping to create a positive workplace for employees throughout the organization. Key responsibilities Collaborate with teams across various departments to streamline and improve HR procedures. Assist in shaping a smooth and engaging employee journey, covering onboarding and ongoing development. Support initiatives that foster a workplace culture aimed at attracting and retaining talented individuals. Role overview This role centers on making HR operations more effective while contributing to a welcoming and supportive employee environment at Grab Holdings Inc.

Join Grab Holdings Limited as an Assistant Manager of Key Accounts Management. In this pivotal role, you will assist in nurturing and managing key client relationships, ensuring client satisfaction and retention. You will collaborate closely with cross-functional teams to develop strategies that drive growth and enhance service delivery.

Join Grab as a Senior Techno-Functional Specialist in Finance Systems, where you will play a pivotal role in bridging the gap between technology and finance. You will leverage your expertise to enhance our financial systems, ensuring they meet the evolving needs of our organization and our customers.In this role, you will collaborate with various stakeholders to gather requirements, design solutions, and implement improvements to our finance systems. Your analytical skills will help us to identify gaps and opportunities, ensuring robust system functionality and user satisfaction.

Job SummaryKDCI Outsourcing is on the lookout for a dependable and exceptionally organized Administrative Assistant to enhance our daily operations across Finance, HR, and IT functions. This role encompasses a variety of administrative duties, including purchasing coordination, bank errands, and managing submissions of government documents. The successful candidate will maintain precise documentation and facilitate smooth internal communication. We seek someone who is detail-oriented, proactive, and adept at juggling multiple administrative responsibilities while collaborating with cross-functional teams in a dynamic work environment.Key ResponsibilitiesDeliver comprehensive administrative support, focusing on documentation and coordination.Oversee purchasing requests and coordination for Finance, HR, and IT requirements, including equipment, software, and supplies.Monitor purchase requests, approvals, deliveries, and maintain procurement records.Collaborate with vendors and internal stakeholders for purchasing and administrative tasks.Manage bank errands and facilitate the coordination of government document submissions and follow-ups.Assist with administrative tasks in Finance, HR, and IT, such as document preparation, tracking, and internal coordination.Support IT teams with administrative coordination concerning tools, access, and asset management.Ensure accurate filing and documentation of administrative and operational records.Communicate effectively with internal teams to follow up on requests, deadlines, and status updates.

Role Overview Grab is hiring an Assistant Manager for Business Planning and Market Strategy, focused on the two-wheeler segment. This position is based in Pasig City. What You Will Do Work closely with the team to shape the direction of Grab’s two-wheeler business. Use data and analysis to identify trends, inform decisions, and support strategies that strengthen market presence and support business growth.

Join Grab as an Assistant Manager, Driver Operations at our esteemed Regional Center of Excellence! In this role, you will be instrumental in optimizing driver operations to enhance service delivery and customer satisfaction. You will collaborate with cross-functional teams to identify areas for improvement, implement effective operational strategies, and ensure that our drivers have the resources they need to succeed.

Join our dynamic GrabAds Philippines team as an Assistant Manager, Client Partner, where you will play a crucial role in sourcing and driving advertisers for campaigns across both offline and online channels. You will be the primary point of contact for advertisers, guiding them to collaborate with GrabAds directly and via their media agencies.In this role, you will work closely with the GrabAds sales and account management teams and maintain a robust pipeline to meet quarterly sales quotas under an incentive structure. Collaborating with key internal stakeholders at Grab, you will unlock new business opportunities and create innovative partnership solutions for external partners with GrabAds.We seek an ambitious and motivated individual who thrives in a fast-paced and dynamic environment. As a Client Partner, you will have a personal sales target complemented by an incentive scheme designed to reward your sales success.We value humility, confidence, and a hands-on approach to achieving our collective goals, so if you are ready to roll up your sleeves and make a difference, we want to hear from you!

Join Our Dynamic TeamAt Grab Financial Group (GFin), we are committed to revolutionizing the payments and lending landscape in Southeast Asia. Our mission is to empower individuals—from consumers and drivers to aspiring entrepreneurs—by providing essential financial services to those who need it most.About the RoleAs the Assistant Manager of Risk Policy, you will be integral in shaping and enforcing robust risk management policies and frameworks that align with our strategic objectives and comply with regulatory standards. Your leadership will be crucial in spearheading risk initiatives across the organization, enhancing our risk management capabilities, and fostering sustainable business growth.You will report directly to the Senior Manager of Risk Policy and work onsite at our office.Your Key ResponsibilitiesAct as the subject matter expert (SME) in fraud risk policy for various payment methods (including cards, wallets, and Alternative Payment Methods) and lending products (such as Paylater, Cash Loans, and Buy Now, Pay Later).Lead regional policy initiatives and projects designed to reduce risk and fraud in new and existing product offerings.Detect and analyze emerging risks and trends, providing actionable recommendations for policy adjustments and procedural updates to mitigate these risks.Collaborate effectively with stakeholders across Product, Business, and Engineering teams to implement risk mitigation strategies and controls.Configure and enhance fraud detection rules within fraud management systems, utilizing transaction trend analysis and pattern recognition techniques.Conduct thorough monitoring, investigations, and forensic analyses, accompanied by detailed reporting; deliver timely, data-informed insights regarding portfolio performance metrics.

Join our Network Operation Centre (NOC) team, where we play a crucial role in ensuring optimal service availability and performance, provisioning customer network services on core equipment, and providing vital support to our Engineering and technical teams. Our engineers are engaged in a diverse range of responsibilities, requiring timely, cooperative, and professional execution.Clear and concise communication is vital as we collaborate closely with technical support, service provisioning, and sales teams. A comprehensive understanding of systems and networks is essential, as we work in tandem with the Engineering team.We value diligence, attention to detail, and the ability to multitask and prioritize effectively. While we don't expect you to possess all necessary knowledge upon joining, a willingness to learn and conduct thorough research is essential. As you grow in your role, you may join our 24/7 on-call rotation for core network support.Duties and Responsibilities:Manage and maintain the Monitoring Systems.Conduct full fault troubleshooting, problem isolation, and implement corrective actions or escalate to network engineering as necessary.Engage with third-party suppliers to troubleshoot issues, perform upgrades, resolve service impacts, manage network changes, and escalate as needed.Provision and configure core network devices and tools, including IP assignment, core network configuration, DNS setup, monitoring software, NNI ports, and services, as well as implementing MOPs for controlled network changes.Build, install, and configure network equipment.Perform and maintain hardware, serial numbers, security, and configuration audits.Write custom monitoring plugins and configure bespoke graphing.Maintain WIKI and technical documentation for NOC processes and procedures.Develop knowledge and skills in network and system administration.Act as a Tier 3 escalation point for all core network datacenter services and infrastructure, access network, and AireSpring services.Participate in a 24/7 call-out rotation if required.