Systems & Automation Support Engineer - Dayshift

Role Overview twoconnect-careers is seeking a Systems & Automation Support Engineer for the dayshift in Pasig, Metro Manila. This role focuses on maintaining internal business systems, supporting users, and improving operational efficiency through automation and system integration. The position involves hands-on technical troubleshooting, user access managem…

Join iqeq as a Senior IT Support Engineer and be a critical part of our dynamic team. In this role, you will provide top-notch technical support, troubleshoot complex issues, and ensure the seamless operation of our IT systems.We are looking for a proactive individual who thrives in a fast-paced environment, possesses strong problem-solving skills, and has a passion for technology.

Join our dynamic team as a Senior Estimator, where you will play a crucial role in preparing precise and commercially viable cost estimates for modular construction projects. This position requires close collaboration with internal teams, suppliers, and subcontractors to evaluate project scope, secure competitive pricing, identify potential cost risks, and make informed commercial decisions during the pre-construction phase.Your key responsibilities will include:Creating comprehensive project estimates in accordance with established templates and standards.Reviewing architectural drawings, specifications, and scope documents to delineate cost components and pricing requirements.Identifying gaps in scope, potential risks, exclusions, and ensuring that appropriate contingencies are included.Documenting clarifications and exclusions to maintain transparency in tender processes.Monitoring alignment between estimates and budgets, and assisting in tracking variances.Gathering competitive pricing from suppliers and subcontractors.Facilitating the issuance of purchase orders and procurement documents within assigned limits.Supporting inventory management and cost control initiatives.Collaborating with procurement teams to identify opportunities for cost savings.Working closely with designers and consultants to clarify specifications and project objectives.Ensuring that structural, joinery, and modular design requirements are accurately reflected in estimates.Resolving queries regarding material specifications to enhance the accuracy of cost assessments.Assisting in validating the constructability and feasibility of project plans.Contributing to the preparation of tender submissions and associated documentation.Reviewing subcontractor quotations to ensure value-for-money outcomes.Contributing to pricing strategies that align with margin and risk parameters.Supporting Early Contractor Involvement (ECI) and concept-stage pricing when necessary.Maintaining meticulous estimating records, documentation, and pricing files.Performing other duties as required at the position level.

Role Overview Twoconnect-careers is hiring a Finance Officer to support the financial operations of a multi-site Australian hospitality group. The group manages seven hotels and several venues. This hybrid position is based in Pasig, Metro Manila, with a dayshift schedule. The Finance Officer will handle high-volume transactions, reconciliations, and provide debtor and creditor support in a busy environment. Main Responsibilities Record daily journal entries in the accounting software, maintaining accuracy and compliance with financial controls. Manage debtor and creditor processes from start to finish, including invoicing, reconciliation, and payments. Perform daily, weekly, and monthly balance sheet reconciliations for high-volume accounts. Prepare and send debtor invoices on schedule. Reconcile creditor invoices for approval and payment. Carry out reconciliations using Microsoft Excel. Utilize various software tools, such as Opera and Micros, as needed. Work closely with internal teams and external partners to ensure smooth financial operations. Communicate through email and phone to resolve queries and support financial processes. Qualifications Bachelor’s degree in Accounting, Finance, Business, or a related field. At least two years of experience in accounting or finance, with a focus on high-volume reconciliations. Advanced skills in Microsoft Excel. Experience with Infor, Opera, and Micros is a plus but not required. Ability to learn and adapt to new systems and software quickly. Strong analytical and problem-solving skills. Exceptional attention to detail and accuracy. Excellent communication and interpersonal skills for engaging with stakeholders. Comfortable with a hybrid work model, with onsite work in Ortigas, Pasig, required once every two weeks. Benefits Flexible work-from-home arrangement with dayshift hours and weekends off. Monday to Friday, 7 AM to 4 PM PHT (schedule adjusts for daylight saving time). HMO coverage for two dependents, plus medical reimbursements. Government-mandated benefits. Work-from-home allowances. Collaboration opportunities with leading companies in Australia and other regions. Training programs to support career growth. Company outings, team-building activities, and wellness sessions. Inclusive and supportive workplace culture. Management team focused on employee growth and success.

About MySigridAt MySigrid, we are dedicated to enhancing productivity for busy professionals by providing exceptional executive support that merges top-tier human assistance with cutting-edge intelligent systems. As we transition from a smart task management console to an AI-native platform, we are integrating advanced technologies such as large language models (LLMs), agentic workflows, and intelligent automation. If you've ever imagined, "I could create something superior using GPT over a weekend," then this is your opportunity.The OpportunityWe are looking for a talented AI Agent Engineer to conceptualize, develop, and implement intelligent AI agents that automate workflows, boost productivity, and enhance user experiences across our platforms. The ideal candidate will possess a deep understanding of AI models, prompt engineering, API integrations, and workflow automation. We value a blend of strong technical skills with creativity and curiosity, enabling you to utilize tools like OpenAI, Anthropic, or similar LLMs to create transformative solutions.Key Responsibilities:Design and Build AI Agents: Develop, train, and deploy tailored AI agents to automate business processes, manage conversations, and execute multi-step workflows.Integrate APIs and Tools: Seamlessly connect AI systems with third-party applications (e.g., Slack, Make.com, Airtable, Google Workspace, CRMs) to facilitate dynamic automation.Workflow Automation: Create and enhance comprehensive AI-driven automations for both internal and client-centric use cases.Prompt Engineering: Design, test, and refine sophisticated prompts and system instructions to ensure optimal performance of LLMs.Model Customization: Fine-tune or adapt pre-trained language models to meet specific business requirements.Testing & Evaluation: Assess agent performance, accuracy, and response quality; implement enhancements based on feedback and data insights.Documentation: Produce and maintain thorough technical documentation for AI workflows, processes, and model configurations.Collaboration: Partner closely with developers, product teams, and operations to pinpoint AI opportunities and design practical, scalable solutions.Data Privacy & Ethics: Ensure AI systems adhere to data security, privacy, and ethical use regulations.

Boldr seeks a Technical Support Specialist T3 to join the team in Pasig, Metro Manila. This position centers on handling complex technical issues and supporting clients as they navigate technical challenges. The role helps ensure customers have a seamless experience when problems arise. Main responsibilities Troubleshoot and resolve advanced technical problems for clients Guide users through step-by-step solutions Deliver thorough and effective support to every customer Location This role is based in Pasig, Metro Manila, Philippines.

Join Boldr Inc. as a Technical Support Representative and play a vital role in providing exceptional support to our clients. You will be the first point of contact for customer inquiries and issues, utilizing your problem-solving skills to deliver effective solutions and ensure customer satisfaction.

Position OverviewJoin a dynamic and expanding Australian organization as an Accounts & Payroll Officer, responsible for facilitating daily finance and payroll functions. This engaging, onsite role involves a diverse range of activities including accounts payable/receivable, payroll management, compliance assistance, and contributing to process enhancements within a collaborative and stable environment. We are looking for a detail-oriented, adaptable individual eager to facilitate seamless business operations.Key ResponsibilitiesAccounts & Finance AdministrationManage accounts payable functions, including processing supplier invoices, purchase orders, and preparing payments.Oversee accounts receivable tasks, such as invoicing, allocations, and follow-up on outstanding balances.Assist in reconciliations, budget oversight, and general finance administration.Ensure the maintenance of accurate financial records and supporting documentation.Support audit preparation by providing necessary documentation across finance functions.Enhance process efficiency, system effectiveness, and accuracy within finance operations.Payroll Administration & ComplianceFacilitate payroll processing, including data preparation, validation, reconciliations, and record maintenance.Assist in managing leave administration, timesheet coordination, payroll documentation, and reporting.Support compliance activities related to payroll, including record keeping for tax, superannuation, and leave entitlements.Maintain accurate records for employees, suppliers, and subcontractors across relevant systems.General Administrative SupportAssist in onboarding processes, employment documentation, and general people administration as needed.Ensure the accurate management of forms, files, and records in accordance with internal processes.Provide front-office or general administrative support as required.Coordinate with internal stakeholders regarding finance, payroll, payments, and record-related inquiries.Perform additional duties as necessary to support overall business operations.

About Boldr Boldr is a certified B-Corp with a mission to deliver strong client experiences while creating dignified, meaningful jobs in communities worldwide. The team spans five countries and over a thousand members, with plans to grow to 5,000 by 2027. Boldr’s culture centers on connecting people who share core values and making a positive impact together. Our Values Authenticity: Build meaningful connections. Curiosity: Pursue better solutions through questions and exploration. Dynamic: Adapt and evolve as challenges arise. Ambitious Vision: Combine big-picture thinking with operational excellence. Empathy: Foster partnerships rooted in understanding. Role Overview: Technical Support Specialist T3 Based in Pasig, Metro Manila, the Technical Support Specialist T3 handles complex technical queries and acts as a trusted advisor for both customers and internal teams. This role involves collaborating across departments, solving high-impact problems, and supporting improvements in product features, processes, and team growth. AI-informed solutions play a part in enhancing customer service. What You’ll Do Respond thoughtfully and personally to customer inquiries via chat, email, and video support. Use a consultative approach to help users succeed and identify opportunities for improvement. Triage incoming requests and highlight trends in customer issues for team awareness. Communicate accurate, complete information with empathy and professionalism. Support 60-70 customers each week, delivering efficient and meaningful assistance. Log, manage, and follow up on all customer support tickets. Troubleshoot and resolve product-related questions and technical issues. Diagnose and resolve issues involving APIs, webhooks, SDKs, and related technologies. Handle ad hoc tasks as requested by clients. Monitor client dashboards and platforms, proactively reaching out to customers who need extra support. Who Boldr Looks For Boldr values people who want to make an impact and support the company’s growth and purpose. Candidates who bring their full effort, unique strengths, and embody curiosity, adaptability, and authenticity will thrive here.

Key Responsibilities:- Diagnose and resolve Layer 1 (physical layer) and Layer 2 circuit problems.- Collaborate with Competitive Local Exchange Carriers (CLECs) and Incumbent Local Exchange Carriers (ILECs) to manage trouble tickets and troubleshoot transport and Layer 2 issues.- Engage with vendors to troubleshoot hardware and software-related challenges.- Oversee customer trouble tickets using our ticketing system.- Provide support to customers and vendors via phone, email, and chat to swiftly address service issues.- Deliver thorough and timely updates on ticket status.- Familiarity with network monitoring tools and systems is beneficial.- Experience with SD-WAN technologies (Velo) is advantageous.- Work in a 24/7/365 operational environment to ensure exceptional customer service.- Proficiency with routers (Cisco, Adtran, Juniper) is required.- General knowledge of firewalls, specifically Fortinet and Meraki, is desirable.

Join us at Boldr, a pioneering global B-Corp committed to providing exceptional client experiences while fostering dignified and meaningful employment opportunities in communities worldwide.As a member of our vibrant global team, you will connect with diverse individuals who share our common values and contribute to impactful change. Our ambitious goal is to grow our workforce to over 5,000 by 2027, expanding our reach and influence.Our Core ValuesWe believe in building meaningful connections through AUTHENTICITY.We excel through our CURIOSITY.DYNAMISM drives our growth.Our success is rooted in a blend of AMBITIOUS VISION and OPERATIONAL EXCELLENCE.We foster great partnerships through EMPATHY.Your RoleAs a Senior HRIS Specialist, you will be the technical backbone of our People Technology function. Your responsibilities will include overseeing the administration, configuration, and optimization of our core HR systems, ensuring their efficiency to support an outstanding employee experience.In this role, you will act as the technical and functional authority for our People systems, managing governance, access design, and workflow optimization. This is an engaging, hands-on position perfect for those who thrive in enhancing workflows and ensuring seamless system integration across the organization.Your technical expertise, analytical mindset, and strong customer service orientation will be essential in supporting system users.

Important: This position requires onsite work. The Live Chat Support team collaborates with a prominent name in the gaming industry.All team members located in the Philippines must report onsite as per company policy. A permanent work-from-home arrangement is not available.Since our inception in 1998, we have been dedicated to transforming how players engage with their favorite games. Today, we are a global team of over 12,000 professionals operating across 70+ studios in 26 countries.We provide comprehensive support to video game developers and publishers, offering a variety of solutions including art, audio, testing, localization, and player engagement services. Our Player Engagement division specializes in technical support, community management, and trust & safety services for both AAA and indie studios in the gaming sector.Join our mission to cultivate vibrant player communities and deliver exceptional experiences! Role OverviewAs a Player Engagement Agent, you will be the vital communication bridge between our clients and the gaming community. Your duties will involve investigating and providing timely, high-quality answers to player inquiries, while also relaying valuable feedback to our developers. Join our dynamic team for continuous growth opportunities and the chance to make a significant impact. Level up your career and apply today!

Are you ready to make a difference? At Hive Health, we are dedicated to transforming healthcare into a system that is accessible to everyone. We are seeking enthusiastic and motivated individuals who thrive in a dynamic and innovative environment to join our mission. If you are passionate about contributing to impactful healthcare solutions, we would love to hear from you!Your Role:As a Healthcare Customer Support Specialist, you will play a pivotal role in enhancing member experiences throughout their healthcare journey by providing exceptional support. This role requires adaptability to meet the changing needs of our business.Member Support & ExperienceServe as the primary contact for member inquiries about healthcare plans, benefits, claims, and platform utilization through calls and digital channels.Deliver clear, accurate, and compassionate support while maintaining a focus on patient satisfaction.Take ownership of member issues and ensure timely resolutions with appropriate follow-ups.Document all interactions thoroughly in internal systems for accurate record-keeping.Cross-Functional CollaborationWork closely with teams across the organization, including MedOps, Product, Finance, and Partnerships, to address and resolve member concerns.Facilitate task endorsements and escalations to relevant departments while ensuring a smooth member experience.Operational Coverage & SchedulingContribute to a flexible work schedule that supports a 24/7 in-house support operation, which may involve:Rotational shifts (day, mid, or night)Weekend and holiday availability as required to meet operational demands.Maintain flexibility in your schedule based on business needs and team coverage plans.Exhibit reliability and punctuality during assigned shifts to ensure consistent service delivery.Quality, Compliance & Professional StandardsAdhere to company standards for service quality, professionalism, and data privacy at all times.

Allegis Global Solutions seeks a Technology Operations Support Coordinator to work the night shift in Pasig. This role focuses on maintaining steady technology operations outside regular business hours, ensuring systems remain reliable overnight. Main responsibilities Monitor and support ongoing technology operations during night hours Respond to technical issues as they arise, aiming for quick resolution Assist with daily operational processes to keep systems running smoothly Collaborate with team members to troubleshoot and address technology-related challenges Work location and hours Position is based in Pasig Night shift schedule

Join our dynamic team at Keywords International as a Bilingual Customer Support Team Lead specializing in player engagement. We are seeking an enthusiastic leader who is fluent in both English and Japanese to enhance our customer support operations. In this role, you will manage a team of support agents, ensuring they deliver outstanding service to our gaming community. Your expertise will help foster a positive environment for both our team and our players.Key responsibilities include training and mentoring team members, developing support strategies, and analyzing customer feedback to improve service quality. If you are passionate about gaming and customer service, this is the perfect opportunity for you!

Join our rapidly expanding team at tasq-work as a Technical Support Representative (TSR) in Pasig! In this dynamic role, you will provide outstanding service to our esteemed clients through exceptional communication, adept problem-solving, and thorough customer profiling.Key Responsibilities:Respond swiftly and professionally to customer inquiries via phone, email, and chat.Resolve customer issues and complaints with a commitment to first-call resolution.Maintain precise and detailed records of customer interactions.Collaborate with team members to refine customer service processes.Provide comprehensive product and service information to assist customers effectively.Proactively pinpoint opportunities to enhance the customer experience.Achieve or surpass individual and team performance objectives.

Join our team as a Project Financial Support Officer at Egis Group, where you will play a crucial role in ensuring the financial health and viability of our projects. You will collaborate closely with project managers and stakeholders to manage budgets, track expenses, and provide insightful financial analyses. This is a fantastic opportunity for individuals who are passionate about finance and project management.

Join Egis Group as a Project Financial Support Officer and play a pivotal role in ensuring the financial integrity of our projects. You will collaborate closely with project managers and stakeholders to monitor budgets, conduct financial analyses, and ensure compliance with company policies.

Are you ready to make a meaningful impact? At Hive Health, we are dedicated to transforming healthcare to be more accessible for everyone. We are searching for passionate and motivated individuals who thrive in a dynamic, innovative environment and are eager to contribute to solutions that truly matter. Join us!Your RoleAs a Customer Support Representative, you will be instrumental in providing a seamless and positive experience for our members throughout their healthcare journey. This role is vital to our continuously operating customer support function, requiring adaptability to meet changing business needs.Member Support & ExperienceServe as the primary contact for member inquiries regarding healthcare plans, benefits, service availments, claims, and platform utilization through calls and digital support channels.Deliver clear, accurate, and compassionate assistance while prioritizing a patient-centric approach.Take ownership of member concerns by managing cases through to resolution and ensuring timely follow-ups.Document interactions, actions taken, and outcomes accurately in internal systems.Cross-Functional CoordinationWork collaboratively with internal teams such as MedOps, Product, Finance, and Partnerships to resolve member issues and facilitate next steps.Refer tasks, follow-ups, or escalations to appropriate teams while ensuring a consistent member experience.Operational Coverage & Scheduling ExpectationsSupport a flexible work schedule to ensure adequate coverage for our 24/7 in-house support operation, which may include:Rotating shifts (day, mid, or night)Availability for weekends and Philippine or company-declared holidays, as required by operational needs.Exhibit flexibility in scheduling based on business needs, volume patterns, and team coverage planning.Maintain reliability, punctuality, and readiness during assigned shifts to support consistent service delivery.Quality, Compliance & Professional StandardsAdhere to company standards for service quality, professionalism, and data privacy at all times.

Join our dynamic team at XP Power as a Senior Failure Analysis Engineer. In this pivotal role, you will utilize your expertise in failure analysis techniques to investigate and resolve product issues, ensuring the highest quality standards. You will collaborate closely with cross-functional teams, contributing to design improvements and enhancing product reliability. This is an exciting opportunity for professionals looking to make a significant impact in a leading power solutions company.