Technical Support Representative (Telecommunications) - Pasig

Join our rapidly expanding team at tasq-work as a Technical Support Representative (TSR) in Pasig! In this dynamic role, you will provide outstanding service to our esteemed clients through exceptional communication, adept problem-solving, and thorough customer profiling.Key Responsibilities:Respond swiftly and professionally to customer inquiries via phone,…

Join Boldr Inc. as a Technical Support Representative and play a vital role in providing exceptional support to our clients. You will be the first point of contact for customer inquiries and issues, utilizing your problem-solving skills to deliver effective solutions and ensure customer satisfaction.

Boldr seeks a Technical Support Specialist T3 to join the team in Pasig, Metro Manila. This position centers on handling complex technical issues and supporting clients as they navigate technical challenges. The role helps ensure customers have a seamless experience when problems arise. Main responsibilities Troubleshoot and resolve advanced technical problems for clients Guide users through step-by-step solutions Deliver thorough and effective support to every customer Location This role is based in Pasig, Metro Manila, Philippines.

About Boldr Boldr is a certified B-Corp with a mission to deliver strong client experiences while creating dignified, meaningful jobs in communities worldwide. The team spans five countries and over a thousand members, with plans to grow to 5,000 by 2027. Boldr’s culture centers on connecting people who share core values and making a positive impact together. Our Values Authenticity: Build meaningful connections. Curiosity: Pursue better solutions through questions and exploration. Dynamic: Adapt and evolve as challenges arise. Ambitious Vision: Combine big-picture thinking with operational excellence. Empathy: Foster partnerships rooted in understanding. Role Overview: Technical Support Specialist T3 Based in Pasig, Metro Manila, the Technical Support Specialist T3 handles complex technical queries and acts as a trusted advisor for both customers and internal teams. This role involves collaborating across departments, solving high-impact problems, and supporting improvements in product features, processes, and team growth. AI-informed solutions play a part in enhancing customer service. What You’ll Do Respond thoughtfully and personally to customer inquiries via chat, email, and video support. Use a consultative approach to help users succeed and identify opportunities for improvement. Triage incoming requests and highlight trends in customer issues for team awareness. Communicate accurate, complete information with empathy and professionalism. Support 60-70 customers each week, delivering efficient and meaningful assistance. Log, manage, and follow up on all customer support tickets. Troubleshoot and resolve product-related questions and technical issues. Diagnose and resolve issues involving APIs, webhooks, SDKs, and related technologies. Handle ad hoc tasks as requested by clients. Monitor client dashboards and platforms, proactively reaching out to customers who need extra support. Who Boldr Looks For Boldr values people who want to make an impact and support the company’s growth and purpose. Candidates who bring their full effort, unique strengths, and embody curiosity, adaptability, and authenticity will thrive here.

The Circuit Provisioner plays a vital role in overseeing the order management process, which includes validating technical specifications, documenting and processing orders, managing change orders, and tracking disconnections. This position requires the ability to provision orders that deliver high-quality telecommunications services to our clients. Responsibilities include placing orders through various carrier systems, coordinating service delivery and activation with carriers, monitoring delivery milestones, and resolving order-related issues promptly. The Provisioner ensures that all problems and changes related to orders are addressed following the company's standard policies.Daily updates will be provided to Project Coordinators, and the role involves close coordination with carriers to obtain Delivery and Firm Order Confirmation for orders. Weekly conference calls with carriers are part of the routine, as well as issuing orders for diverse circuit bandwidths (e.g., Broadband, T1, EOC, FastE, and GigE). The Provisioner will follow up to secure order confirmations and complete deliveries, addressing any escalations to meet the Service Level Agreement (SLA). Working collaboratively with Carrier Project Managers is essential for construction jobs or escalations required for timely circuit delivery. The role also involves coordinating service installations and activations with carriers and project coordinators to ensure successful deployment.As the first point of contact for provisioning issues with carriers, the Provisioner must exhibit excellent communication and problem-solving skills.

Join Us in Transforming Healthcare! At Hive Health, we are dedicated to revolutionizing healthcare accessibility for everyone. If you are passionate and driven to contribute in a dynamic and innovative environment, we want to hear from you!Key ResponsibilitiesServe as the primary contact for members, addressing inquiries about healthcare plans, benefits, claims, and platform usage through various support channels.Provide empathetic, clear, and accurate assistance with a focus on patient satisfaction.Take ownership of member concerns, managing cases to resolution with timely follow-ups.Document all member interactions, actions taken, and outcomes accurately in internal systems.Collaborative Member SupportWork closely with MedOps, Product, Finance, and Partnerships teams to resolve member issues and facilitate next steps efficiently.Coordinate endorsements, follow-ups, or escalations to appropriate teams while ensuring a seamless member experience.Operational Scheduling & FlexibilitySupport a dynamic work schedule to ensure coverage for our 24/7 support operations, which may involve:Working in rotational shifts (day, mid, or night)Availability on weekends and Philippine or company-designated holidays, based on operational needsExhibit flexibility in scheduling aligned with business requirements and team coverage planning.Ensure reliability, punctuality, and readiness during assigned shifts to maintain consistent service delivery.Commitment to Quality and ComplianceUphold company standards for service quality, professionalism, and data privacy at all times.

Join our dynamic team as a Customer Service Representative in Pasig! We are seeking enthusiastic individuals eager to provide outstanding service to our valued clients. In this role, you will utilize your strong communication skills, problem-solving abilities, and customer profiling techniques to create memorable customer interactions.Key ResponsibilitiesRespond efficiently and professionally to customer inquiries through various channels such as phone, email, and chat.Resolve customer issues and complaints with an emphasis on achieving first-call resolution.Keep meticulous records of customer interactions and transactions.Collaborate with team members to enhance customer service processes and experiences.Provide detailed product and service information to meet customer needs effectively.Proactively identify and act on opportunities to improve the overall customer experience.Achieve or exceed individual and team performance benchmarks.

Role Overview twoconnect-careers is seeking a Systems & Automation Support Engineer for the dayshift in Pasig, Metro Manila. This role focuses on maintaining internal business systems, supporting users, and improving operational efficiency through automation and system integration. The position involves hands-on technical troubleshooting, user access management, and workflow automation to help drive ongoing business improvements. Main Responsibilities Maintain and enhance internal business systems to support reliable, user-friendly, and efficient operations. Deliver first-line and second-line technical support for internal users, covering devices, software, system access, and daily technical concerns. Assess current workflows and identify opportunities for automation, AI-driven solutions, and process redesign. Design, build, test, and maintain automated workflows on key business platforms. Develop automations that connect internal systems, databases, forms, CRMs, communication platforms, and reporting tools. Support integrations across business systems, including CRM, communication, HR, finance, project management, and collaboration tools. Update IT asset inventories, support logs, system documentation, process maps, training materials, and standard operating procedures. Take on additional relevant tasks as needed.

Join iqeq as a Senior IT Support Engineer and be a critical part of our dynamic team. In this role, you will provide top-notch technical support, troubleshoot complex issues, and ensure the seamless operation of our IT systems.We are looking for a proactive individual who thrives in a fast-paced environment, possesses strong problem-solving skills, and has a passion for technology.

Join Our Mission to Transform Healthcare! At Hive Health, we are dedicated to making healthcare more accessible to everyone. We are looking for enthusiastic and motivated individuals who are eager to contribute to meaningful solutions in a dynamic and innovative environment. If you are passionate about improving the healthcare experience, we want to hear from you!Your RoleAs a Customer Care Representative, you will be instrumental in delivering a positive and seamless experience for our members throughout their healthcare journey. This position supports our ongoing customer service operations and requires adaptability to meet shifting business demands.Member Support & ExperienceServe as the primary point of contact for member inquiries regarding healthcare plans, benefits, care availments, claims, and platform usage through various communication channels.Deliver clear, accurate, and compassionate support while prioritizing a member-focused approach.Take responsibility for member issues by managing cases until resolution and performing timely follow-ups.Maintain accurate documentation of member interactions and actions taken within internal systems.Cross-Functional CollaborationWork alongside internal teams such as MedOps, Product, Finance, and Partnerships to resolve member concerns and facilitate next steps.Effectively communicate tasks, follow-ups, or escalations to relevant teams while ensuring a cohesive member experience.Operational Coverage & SchedulingContribute to a flexible work schedule to ensure robust coverage for a 24/7 support operation, including:Rotational shifts (day, mid, or night).Weekend and Philippine or company-declared holiday work as required by operational needs.Exhibit flexibility in scheduling to align with business requirements and team coverage strategies.Show reliability and punctuality during assigned shifts to ensure consistent service delivery.Quality, Compliance & Professional StandardsAdhere to company standards for service quality, professionalism, and data privacy at all times.

Are you ready to make a meaningful impact? At Hive Health, we are dedicated to transforming healthcare to be more accessible for everyone. We are searching for passionate and motivated individuals who thrive in a dynamic, innovative environment and are eager to contribute to solutions that truly matter. Join us!Your RoleAs a Customer Support Representative, you will be instrumental in providing a seamless and positive experience for our members throughout their healthcare journey. This role is vital to our continuously operating customer support function, requiring adaptability to meet changing business needs.Member Support & ExperienceServe as the primary contact for member inquiries regarding healthcare plans, benefits, service availments, claims, and platform utilization through calls and digital support channels.Deliver clear, accurate, and compassionate assistance while prioritizing a patient-centric approach.Take ownership of member concerns by managing cases through to resolution and ensuring timely follow-ups.Document interactions, actions taken, and outcomes accurately in internal systems.Cross-Functional CoordinationWork collaboratively with internal teams such as MedOps, Product, Finance, and Partnerships to resolve member issues and facilitate next steps.Refer tasks, follow-ups, or escalations to appropriate teams while ensuring a consistent member experience.Operational Coverage & Scheduling ExpectationsSupport a flexible work schedule to ensure adequate coverage for our 24/7 in-house support operation, which may include:Rotating shifts (day, mid, or night)Availability for weekends and Philippine or company-declared holidays, as required by operational needs.Exhibit flexibility in scheduling based on business needs, volume patterns, and team coverage planning.Maintain reliability, punctuality, and readiness during assigned shifts to support consistent service delivery.Quality, Compliance & Professional StandardsAdhere to company standards for service quality, professionalism, and data privacy at all times.

Join Boldr Inc. as a Customer Advocate, where you will play a vital role in enhancing customer experiences and ensuring satisfaction. In this dynamic position, you will interact with our diverse clientele, addressing their needs and providing effective solutions. Your communication skills and empathy will be crucial in building strong relationships and promoting customer loyalty.

We are seeking a dynamic and experienced Team Lead/Captain to join our growing team at Boldr Inc. As a Team Lead, you will play a pivotal role in guiding and motivating your team towards achieving their objectives. Your leadership will be essential in fostering a collaborative environment, ensuring project success, and driving performance.

The Billing Specialist position at Rentokil Initial supports the company’s operations in Pasig, Metro Manila. This role centers on preparing and issuing accurate invoices for services provided to clients, helping to maintain smooth and timely billing processes. What you will do Ensure all billing information is accurate and delivered on schedule Work closely with colleagues to support service delivery and resolve billing questions Work environment Rentokil Initial values collaboration and open communication. Team members benefit from ongoing training and a culture that encourages feedback, fairness, and equality. Recognition Ranked among the top three most engaged workplaces in the Philippines by Korn Ferry in 2018 Honored with the Philippine Best Employer Brand Award in 2019 For further information about careers at Rentokil Initial, visit the careers page.

Join Rentokil Initial as a Pest Control Technician in Pasig!At Rentokil Initial, we are not just a pest control service; we are a dedicated international business services company with a workforce of 62,900 professionals across 90 countries. Our mission is to protect health and enhance lives by managing pests and ensuring high hygiene standards. We invest in our people through extensive training and leverage cutting-edge technology and scientific innovations to achieve excellence in our service delivery.We believe in fostering a culture of teamwork, service, and strong relationships. Your feedback matters to us and plays a vital role in driving our continuous improvement. We champion equality and fairness for all colleagues.Our Philippine branch has been recognized as one of the top three most engaged workplaces in the country, as per the Korn Ferry Employee Engagement Awards 2018. We were also honored with the Philippine Best Employer Brand Awards in 2019.For more information, visit careers.rentokil-initial.com.

Kenangan Coffee, under the Fredley Group of Companies, seeks a Store Manager to lead its Pasig location. This position guides a team to deliver strong customer service and ensures daily operations run smoothly from open to close. What you will do Supervise all aspects of daily store operations, including opening and closing routines Manage, support, and develop store staff Uphold product quality standards throughout each shift Drive efforts to reach or surpass sales goals Requirements Previous leadership experience, preferably in food, beverage, or retail settings Genuine interest in coffee and customer service Skill in motivating and guiding a team Strong organizational skills and attention to detail This role is based on-site in Pasig.

Join our innovative Current Product Engineering team at XP Power as a Senior Electrical Engineer. In this pivotal role, you will lead the proposal and implementation of design enhancements for our diverse range of power delivery products, including AC/DC and DC/DC switch-mode power supplies tailored for various power and voltage requirements.Key Responsibilities:Develop and execute design enhancements for AC/DC and DC/DC switch-mode power supplies, leveraging various topologies across different power and voltage ranges.Maintain product performance specifications and ensure adherence to delivery schedules, cost efficiency, and reliability targets throughout the production lifecycle.Collaborate closely with cross-functional teams including PCB layout, Mechanical Engineering, Manufacturing, Supply Chain, and Quality Engineering to ensure compliance with DfX requirements.Select appropriate raw materials, components, and suppliers based on performance specifications, reliability, and regulatory standards.Engage in internal design reviews and provide technical insight.Conduct circuit simulations, DFMEA, component stress analysis, reliability predictions, and Design Verification Testing, while documenting findings in technical reports.Prepare thorough documentation necessary for product requalification.Assist the RMA group with root cause analysis and troubleshooting.

Join Boldr Inc as a Senior Customer Advocate, where you will play a crucial role in enhancing customer satisfaction and fostering lasting relationships. You will be responsible for managing customer inquiries, addressing concerns efficiently, and advocating for customer needs within our organization. Your expertise will help us improve our services and ensure a positive experience for all clients.

About Boldr Boldr is a certified global B-Corp focused on delivering strong client experiences and expanding access to meaningful work in communities around the world. Our team brings together people from diverse backgrounds, united by a mission to build positive connections and drive social impact. With more than 1,000 team members across five countries, Boldr aims to reach a workforce of 5,000 by 2027 or sooner. Our Values Authenticity forms the basis for genuine relationships. Curiosity drives our commitment to improvement. We value adaptability and growth. Our progress combines ambitious goals with operational discipline. Empathy shapes our partnerships and teamwork. Role Overview: Project Manager The Project Manager leads the full cycle of implementation projects, from planning through delivery. This role involves organizing project activities, coordinating teams, and ensuring projects meet scope, timeline, and quality requirements. Project Managers at Boldr work closely with both internal teams and stakeholders, focusing on clear communication, risk management, and project governance. This position suits someone who is detail-oriented, organized, and ready to take responsibility for mid-sized projects while helping to strengthen Boldr’s project delivery practices. Why Join Boldr? Boldr looks for people who care about making an impact and want to help the company grow while staying true to its mission. Team members are encouraged to bring their strengths, share ideas, and uphold our values of Curiosity, Dynamism, and Authenticity. Key Responsibilities Project Planning and Execution Develop detailed project plans, schedules, and allocate resources for small to mid-sized projects. Track milestones, deliverables, and dependencies to keep projects on schedule. Work with senior project managers or clients to define project scope, objectives, and success measures. Stakeholder Management and Communication Act as the main point of contact for both internal and external stakeholders. Coordinate meetings, share progress updates, and maintain consistent communication across teams. Build strong relationships by managing expectations and responding to feedback. Risk and Issue Management Spot potential risks or issues early and develop plans to address them. Escalate major challenges to leadership when needed and support root-cause analysis.

Are you ready to make a difference? At Hive Health, our mission is to transform healthcare by making it more accessible to everyone. We are on the lookout for enthusiastic and motivated individuals who thrive in dynamic and innovative environments to help us achieve this goal. If you are passionate about creating impactful solutions, we want to meet you! Welcome to Hive HealthAbout UsHive Health is dedicated to delivering superior health plans tailored for small to medium-sized businesses (SMBs) in the Philippines. Our platform provides comprehensive and seamless digital health insurance solutions. Founded by alumni of Harvard and Stanford, and backed by renowned investors like Y Combinator, we are an award-winning startup dedicated to revolutionizing access to quality, affordable healthcare for millions of Filipinos.About the RoleAs a Senior Business Development Associate, you will play a crucial role in advancing Hive’s mission to enhance healthcare access for more Filipinos. Your primary focus will be to identify growth opportunities and forge strategic partnerships to expand our reach. As one of the initial members of our team, you will collaborate closely with various departments to continually improve user experiences and implement leading strategies that facilitate exceptional healthcare solutions.ResponsibilitiesOversee and streamline the complete sales cycle from lead generation to account closure for SME clients.Establish and nurture relationships with strategic partners to increase our SME outreach.Gain an in-depth understanding of Hive’s offerings and the competitive landscape of health plans.Conduct regular competitor analysis and industry research to ensure Hive remains a top contender.Gather and integrate customer feedback into product development initiatives.Contribute to brand development activities and networking events.Work collaboratively with various teams to ensure an outstanding user experience.Qualifications2-5 years of experience in business development, sales, or partnership management.Strong interpersonal and communication skills with a knack for relationship building.Analytical mindset with the ability to assess market trends and customer needs.Proactive approach to problem-solving and opportunity identification.Experience in the healthcare sector is a plus but not mandatory.