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About the job
The Pharmacy Call Center Technician plays a vital role in delivering exceptional customer service to both members and healthcare providers. Under the supervision of the Pharmacy Services Call Center Supervisor, you will engage with callers to address inquiries, resolve issues, and provide information regarding pharmacy benefits and services.
Key Responsibilities:
Manage incoming calls and correspondence related to pharmacy matters from healthcare providers and members, documenting interactions in the inquiry tracking system.
Utilize established protocols to ensure accurate and clear resolutions, while advocating for customer needs.
Conduct preliminary research on pharmacy issues, reviewing plan information and escalating complex claims to higher-level staff as necessary.
Support network pharmacists in processing prescription claims, ensuring compliance with contract guidelines.
Position Overview:The Pharmacy Call Center Technician plays a vital role in delivering exceptional customer service to both members and healthcare providers. Under the supervision of the Pharmacy Services Call Center Supervisor, you will engage with callers to address inquiries, resolve issues, and provide information regarding pharmacy benefits and services…
Join our dynamic team at Integrated Resources Inc. as a Pharmacy Call Center Technician. In this role, you will be the first point of contact for our patients and healthcare providers, ensuring that they receive exceptional service and support regarding their medications. Your expertise will help guide them through inquiries, prescription refills, and medication information.
Join our team as a Pharmacy Call Center Technician in the vibrant city of Philadelphia. In this role, you will be a vital part of our pharmacy operations, ensuring that patients receive exceptional service and support. As a key point of contact, you will assist customers with their inquiries, process medication orders, and provide crucial information regarding prescriptions and pharmacy services.
Join our dedicated team at Integrated Resources, Inc. as a Pharmacy Call Center Technician. In this pivotal role, you will be the first point of contact for patients and healthcare providers, helping to ensure their medication needs are met with efficiency and care. Your contributions will directly impact patient health outcomes, making this a rewarding opportunity for those passionate about pharmacy and customer service.
We are seeking a dedicated and detail-oriented Pharmacy Call Center Technician to join our dynamic team in Philadelphia. In this role, you will be responsible for supporting pharmacy operations by efficiently handling inbound and outbound calls, providing excellent customer service, and assisting with medication-related inquiries.
Join our team as a Pharmacy Call Center Technician, where you will play a vital role in supporting our pharmacy operations. This position involves assisting customers with their inquiries, processing prescription requests, and ensuring that our patients receive exceptional service. You will be the first point of contact for patients and healthcare professionals, providing critical information and support.
Join our dynamic team at Integrated Resources, Inc. as a Pharmacy Service Technician. In this vital role, you will be responsible for supporting pharmacy operations and ensuring that our patients receive the highest quality of service. You will assist pharmacists in preparing and dispensing medications, managing inventory, and providing exceptional customer service to our clients.
Join our dedicated team at Integrated Resources Inc. as a Pharmacy Service Technician. In this role, you will play a vital part in ensuring our pharmacy operations run smoothly, supporting both our pharmacists and customers. Your responsibilities will include managing inventory, assisting with prescription processing, and providing exceptional customer service. If you are passionate about healthcare and have a keen eye for detail, we would love to hear from you!
Join Integrated Resources Inc. as a Pharmacy Service Technician I in the vibrant city of Philadelphia! In this pivotal role, you will assist pharmacists in providing exceptional pharmaceutical care and ensuring the smooth operation of our pharmacy services. Your contributions will directly impact patient health and satisfaction.
Join our dynamic team as a Prior Authorization Pharmacy Technician. In this role, you will be responsible for efficient processing of prior authorization requests, ensuring timely delivery of medications to patients. Your expertise will be vital in navigating complex insurance protocols and collaborating with healthcare providers to optimize patient care.
Join Integrated Resources Inc. as a Pharmacy Technician, where you will play a vital role in delivering high-quality pharmaceutical care. In this position, you will assist pharmacists in preparing and dispensing medication, providing exceptional customer service, and maintaining an organized pharmacy environment.
Full-time|$18/hr - $22/hr|On-site|Philadelphia, PA
Make a Meaningful Impact in Healthcare: Become Part of FreedomCare in Pennsylvania! Are you driven by a passion for helping others and seeking a fulfilling career in the healthcare sector? We are actively creating a talent pool of exceptional customer service professionals for FreedomCare Pennsylvania. We are looking for enthusiastic and skilled individuals interested in the following roles: HomeCare Sales Specialist I: Engage with potential clients over the phone to foster relationships with those seeking home care solutions for themselves or their loved ones. Intake Specialist I: Work closely with patients and caregivers to guide and assist them through the application and enrollment processes for our programs, aiming to complete eligibility and onboarding via phone. Onboarding Specialist I: Support patients and caregivers through the onboarding and orientation phases as they join FreedomCare. Care Support Specialist I: Provide ongoing support to patients and caregivers throughout their home care journey via phone, ensuring they receive necessary care and feel valued. Field Care Coordinator: Assist patients and caregivers in person throughout their home care journey, ensuring they receive the care they need while feeling heard and supported. This role involves frequent travel to patients’ homes.
We are seeking a detail-oriented and analytical Pharmacy Analyst to join our dynamic team in Philadelphia. In this role, you will leverage your expertise in pharmacy operations and data analysis to enhance patient care and optimize pharmacy services. You will be responsible for evaluating pharmacy processes, identifying areas for improvement, and implementing solutions that drive efficiency and effectiveness.
We are seeking a meticulous and detail-oriented Pharmacy Network Auditor to join our dynamic team in Philadelphia. In this role, you will be responsible for conducting comprehensive audits of pharmacy networks to ensure compliance with regulatory standards and company policies. Your expertise will help maintain the integrity of our pharmacy operations and improve overall service quality.
Full-time|On-site|Philadelphia, Pennsylvania, United States
Why Choose a Career at NebiusNebius is at the forefront of a transformative era in cloud computing, dedicated to supporting the global AI economy. We empower our clients with innovative tools and resources to tackle real-world challenges and revolutionize industries, all while minimizing infrastructure costs and eliminating the need for extensive in-house AI/ML teams. Our team operates at the cutting edge of AI cloud infrastructure, collaborating with some of the most experienced and forward-thinking leaders and engineers in the industry.Our Work EnvironmentHeadquartered in Amsterdam and publicly traded on Nasdaq, Nebius boasts a global presence with R&D hubs in Europe, North America, and Israel. Our workforce of over 1400 includes more than 400 highly skilled engineers with deep expertise in both hardware and software engineering, supported by an in-house AI R&D team.The RoleThe Data Center Technician Manager is responsible for leading hands-on technical teams tasked with cabling, hardware installations, and the daily operations of our data center. This position requires a balance of leadership, technical proficiency, and operational excellence in a 24/7 mission-critical setting.
We are seeking a detail-oriented and analytical Pharmacy Analyst to join our dynamic team in Philadelphia. In this role, you will be responsible for analyzing pharmacy data, conducting research, and providing insights to improve healthcare outcomes. You will work closely with pharmacists and healthcare professionals to optimize medication management and ensure compliance with regulations.
We are seeking a detail-oriented and analytical Pharmacy Analyst to join our dynamic team. In this role, you will be responsible for analyzing pharmaceutical data and providing actionable insights to improve operational efficiency and enhance patient outcomes. Your expertise will help to ensure compliance with regulations and improve medication management processes.
Full-time|On-site|Philadelphia, Pennsylvania, United States
Why Join NebiusNebius is at the forefront of cloud computing, empowering the global AI economy. We provide the essential tools and resources our clients need to tackle real-world challenges and revolutionize industries without incurring massive infrastructure costs or the necessity to establish extensive in-house AI/ML teams. Our team members work at the cutting edge of AI cloud infrastructure, collaborating with some of the most experienced and innovative leaders and engineers in the industry.Our Work EnvironmentHeadquartered in Amsterdam and publicly traded on Nasdaq, Nebius boasts a worldwide presence with R&D hubs across Europe, North America, and Israel. Our diverse team of over 1,400 professionals includes more than 400 highly skilled engineers with profound knowledge in hardware and software engineering, complemented by a dedicated in-house AI R&D team.The RoleAs the Data Center Manager, you will be responsible for the complete reliability, safety, capacity, and performance of one of our flagship U.S. locations. You will lead a high-performing, multidisciplinary operations team and closely collaborate with Design, Build, Network, Security, Capacity Planning, and Data Center organizations to ensure world-class availability and cost efficiency.Your Responsibilities Include:Overseeing daily data center operations in a 24/7 mission-critical setting.Managing and mentoring a team of 15–20 Data Center Technicians.Supervising installation, troubleshooting, and field change orders.Ensuring timely execution of tasks in line with KPIs and operational goals.Monitoring infrastructure performance, leading troubleshooting, incident response, and root cause analysis.Owning incident management, including resolutions and post-incident reviews.Planning and executing capacity expansion (rack, block, and site growth).Maintaining physical security, access controls, and compliance with standards.Collaborating across functions with Engineering, Build, Site Selection, and Operations.Managing vendors and contractors to deliver high-quality, cost-effective solutions.Driving continuous improvement in processes, efficiency, and reliability.Supporting hiring and team scaling initiatives.
The City of Philadelphia seeks a 3-1-1 Quality Assurance Manager to lead quality assurance efforts for its 3-1-1 call center. This role centers on upholding strong service standards and advancing initiatives aimed at improving customer satisfaction. Key responsibilities Develop and update quality assurance protocols, establishing clear performance metrics for the call center team. Monitor and review call center interactions to identify strengths and areas for improvement. Provide training and actionable feedback to staff, supporting higher service quality. Collaborate with management to address service issues and implement corrective actions as needed. Prepare and distribute quality assurance reports to stakeholders. Location This position is based in Philadelphia, PA.
Full-time|$77K/yr - $126.9K/yr|On-site|Philadelphia, PA
Overview As a GIS expert, you have an innate ability to pinpoint the ideal analytical tools to tackle complex challenges. You not only develop innovative solutions but also communicate them in a way that ignites enthusiasm about the potential of GIS technology. Join the Geo Experience team at Esri, where you will guide clients through their most intricate business hurdles. Utilize your analytical skills to reveal the value of GIS, uncovering unique patterns and trends that drive understanding. At Esri, we prioritize our customers and their success. Our culture fosters creativity, collaboration, and a genuine passion for excellence, providing you with the perfect environment to thrive and make a real impact.
Position Overview:The Pharmacy Call Center Technician plays a vital role in delivering exceptional customer service to both members and healthcare providers. Under the supervision of the Pharmacy Services Call Center Supervisor, you will engage with callers to address inquiries, resolve issues, and provide information regarding pharmacy benefits and services…
Join our dynamic team at Integrated Resources Inc. as a Pharmacy Call Center Technician. In this role, you will be the first point of contact for our patients and healthcare providers, ensuring that they receive exceptional service and support regarding their medications. Your expertise will help guide them through inquiries, prescription refills, and medication information.
Join our team as a Pharmacy Call Center Technician in the vibrant city of Philadelphia. In this role, you will be a vital part of our pharmacy operations, ensuring that patients receive exceptional service and support. As a key point of contact, you will assist customers with their inquiries, process medication orders, and provide crucial information regarding prescriptions and pharmacy services.
Join our dedicated team at Integrated Resources, Inc. as a Pharmacy Call Center Technician. In this pivotal role, you will be the first point of contact for patients and healthcare providers, helping to ensure their medication needs are met with efficiency and care. Your contributions will directly impact patient health outcomes, making this a rewarding opportunity for those passionate about pharmacy and customer service.
We are seeking a dedicated and detail-oriented Pharmacy Call Center Technician to join our dynamic team in Philadelphia. In this role, you will be responsible for supporting pharmacy operations by efficiently handling inbound and outbound calls, providing excellent customer service, and assisting with medication-related inquiries.
Join our team as a Pharmacy Call Center Technician, where you will play a vital role in supporting our pharmacy operations. This position involves assisting customers with their inquiries, processing prescription requests, and ensuring that our patients receive exceptional service. You will be the first point of contact for patients and healthcare professionals, providing critical information and support.
Join our dynamic team at Integrated Resources, Inc. as a Pharmacy Service Technician. In this vital role, you will be responsible for supporting pharmacy operations and ensuring that our patients receive the highest quality of service. You will assist pharmacists in preparing and dispensing medications, managing inventory, and providing exceptional customer service to our clients.
Join our dedicated team at Integrated Resources Inc. as a Pharmacy Service Technician. In this role, you will play a vital part in ensuring our pharmacy operations run smoothly, supporting both our pharmacists and customers. Your responsibilities will include managing inventory, assisting with prescription processing, and providing exceptional customer service. If you are passionate about healthcare and have a keen eye for detail, we would love to hear from you!
Join Integrated Resources Inc. as a Pharmacy Service Technician I in the vibrant city of Philadelphia! In this pivotal role, you will assist pharmacists in providing exceptional pharmaceutical care and ensuring the smooth operation of our pharmacy services. Your contributions will directly impact patient health and satisfaction.
Join our dynamic team as a Prior Authorization Pharmacy Technician. In this role, you will be responsible for efficient processing of prior authorization requests, ensuring timely delivery of medications to patients. Your expertise will be vital in navigating complex insurance protocols and collaborating with healthcare providers to optimize patient care.
Join Integrated Resources Inc. as a Pharmacy Technician, where you will play a vital role in delivering high-quality pharmaceutical care. In this position, you will assist pharmacists in preparing and dispensing medication, providing exceptional customer service, and maintaining an organized pharmacy environment.
Full-time|$18/hr - $22/hr|On-site|Philadelphia, PA
Make a Meaningful Impact in Healthcare: Become Part of FreedomCare in Pennsylvania! Are you driven by a passion for helping others and seeking a fulfilling career in the healthcare sector? We are actively creating a talent pool of exceptional customer service professionals for FreedomCare Pennsylvania. We are looking for enthusiastic and skilled individuals interested in the following roles: HomeCare Sales Specialist I: Engage with potential clients over the phone to foster relationships with those seeking home care solutions for themselves or their loved ones. Intake Specialist I: Work closely with patients and caregivers to guide and assist them through the application and enrollment processes for our programs, aiming to complete eligibility and onboarding via phone. Onboarding Specialist I: Support patients and caregivers through the onboarding and orientation phases as they join FreedomCare. Care Support Specialist I: Provide ongoing support to patients and caregivers throughout their home care journey via phone, ensuring they receive necessary care and feel valued. Field Care Coordinator: Assist patients and caregivers in person throughout their home care journey, ensuring they receive the care they need while feeling heard and supported. This role involves frequent travel to patients’ homes.
We are seeking a detail-oriented and analytical Pharmacy Analyst to join our dynamic team in Philadelphia. In this role, you will leverage your expertise in pharmacy operations and data analysis to enhance patient care and optimize pharmacy services. You will be responsible for evaluating pharmacy processes, identifying areas for improvement, and implementing solutions that drive efficiency and effectiveness.
We are seeking a meticulous and detail-oriented Pharmacy Network Auditor to join our dynamic team in Philadelphia. In this role, you will be responsible for conducting comprehensive audits of pharmacy networks to ensure compliance with regulatory standards and company policies. Your expertise will help maintain the integrity of our pharmacy operations and improve overall service quality.
Full-time|On-site|Philadelphia, Pennsylvania, United States
Why Choose a Career at NebiusNebius is at the forefront of a transformative era in cloud computing, dedicated to supporting the global AI economy. We empower our clients with innovative tools and resources to tackle real-world challenges and revolutionize industries, all while minimizing infrastructure costs and eliminating the need for extensive in-house AI/ML teams. Our team operates at the cutting edge of AI cloud infrastructure, collaborating with some of the most experienced and forward-thinking leaders and engineers in the industry.Our Work EnvironmentHeadquartered in Amsterdam and publicly traded on Nasdaq, Nebius boasts a global presence with R&D hubs in Europe, North America, and Israel. Our workforce of over 1400 includes more than 400 highly skilled engineers with deep expertise in both hardware and software engineering, supported by an in-house AI R&D team.The RoleThe Data Center Technician Manager is responsible for leading hands-on technical teams tasked with cabling, hardware installations, and the daily operations of our data center. This position requires a balance of leadership, technical proficiency, and operational excellence in a 24/7 mission-critical setting.
We are seeking a detail-oriented and analytical Pharmacy Analyst to join our dynamic team in Philadelphia. In this role, you will be responsible for analyzing pharmacy data, conducting research, and providing insights to improve healthcare outcomes. You will work closely with pharmacists and healthcare professionals to optimize medication management and ensure compliance with regulations.
We are seeking a detail-oriented and analytical Pharmacy Analyst to join our dynamic team. In this role, you will be responsible for analyzing pharmaceutical data and providing actionable insights to improve operational efficiency and enhance patient outcomes. Your expertise will help to ensure compliance with regulations and improve medication management processes.
Full-time|On-site|Philadelphia, Pennsylvania, United States
Why Join NebiusNebius is at the forefront of cloud computing, empowering the global AI economy. We provide the essential tools and resources our clients need to tackle real-world challenges and revolutionize industries without incurring massive infrastructure costs or the necessity to establish extensive in-house AI/ML teams. Our team members work at the cutting edge of AI cloud infrastructure, collaborating with some of the most experienced and innovative leaders and engineers in the industry.Our Work EnvironmentHeadquartered in Amsterdam and publicly traded on Nasdaq, Nebius boasts a worldwide presence with R&D hubs across Europe, North America, and Israel. Our diverse team of over 1,400 professionals includes more than 400 highly skilled engineers with profound knowledge in hardware and software engineering, complemented by a dedicated in-house AI R&D team.The RoleAs the Data Center Manager, you will be responsible for the complete reliability, safety, capacity, and performance of one of our flagship U.S. locations. You will lead a high-performing, multidisciplinary operations team and closely collaborate with Design, Build, Network, Security, Capacity Planning, and Data Center organizations to ensure world-class availability and cost efficiency.Your Responsibilities Include:Overseeing daily data center operations in a 24/7 mission-critical setting.Managing and mentoring a team of 15–20 Data Center Technicians.Supervising installation, troubleshooting, and field change orders.Ensuring timely execution of tasks in line with KPIs and operational goals.Monitoring infrastructure performance, leading troubleshooting, incident response, and root cause analysis.Owning incident management, including resolutions and post-incident reviews.Planning and executing capacity expansion (rack, block, and site growth).Maintaining physical security, access controls, and compliance with standards.Collaborating across functions with Engineering, Build, Site Selection, and Operations.Managing vendors and contractors to deliver high-quality, cost-effective solutions.Driving continuous improvement in processes, efficiency, and reliability.Supporting hiring and team scaling initiatives.
The City of Philadelphia seeks a 3-1-1 Quality Assurance Manager to lead quality assurance efforts for its 3-1-1 call center. This role centers on upholding strong service standards and advancing initiatives aimed at improving customer satisfaction. Key responsibilities Develop and update quality assurance protocols, establishing clear performance metrics for the call center team. Monitor and review call center interactions to identify strengths and areas for improvement. Provide training and actionable feedback to staff, supporting higher service quality. Collaborate with management to address service issues and implement corrective actions as needed. Prepare and distribute quality assurance reports to stakeholders. Location This position is based in Philadelphia, PA.
Full-time|$77K/yr - $126.9K/yr|On-site|Philadelphia, PA
Overview As a GIS expert, you have an innate ability to pinpoint the ideal analytical tools to tackle complex challenges. You not only develop innovative solutions but also communicate them in a way that ignites enthusiasm about the potential of GIS technology. Join the Geo Experience team at Esri, where you will guide clients through their most intricate business hurdles. Utilize your analytical skills to reveal the value of GIS, uncovering unique patterns and trends that drive understanding. At Esri, we prioritize our customers and their success. Our culture fosters creativity, collaboration, and a genuine passion for excellence, providing you with the perfect environment to thrive and make a real impact.
