Technical Account Manager at ClickUp | Philippines

At ClickUp, we’re not merely developing software; we’re shaping the future of work! Amidst a landscape inundated by work sprawl, we envisioned a better solution. That’s why we crafted the first genuinely unified AI workspace, integrating tasks, documents, chat, calendar, and enterprise search, all enhanced by context-driven AI, empowering millions of teams t…

About ClickUp ClickUp builds an all-in-one workspace designed to simplify how teams work. Our platform brings together tasks, documents, chat, calendar, and enterprise search, all supported by context-aware AI. The goal: help teams work together, save time, and boost productivity. At ClickUp, team members learn and innovate with AI, shaping both our product and the way people work. Role Overview: Associate Technical Account Manager The Associate Technical Account Manager (TAM) focuses on customer success, guiding new clients through onboarding and adoption, and helping them see value in ClickUp’s platform. This role works closely with Sales and Support to ensure a smooth customer journey and long-term satisfaction. Main Responsibilities New Customer Onboarding Facilitate straightforward onboarding and implementation for new ClickUp users. Guide customers through initial setup and enablement, sharing best practices along the way. Account Health Management Monitor seat usage, adoption trends, and engagement among key stakeholders. Create and deliver adoption plans and account reviews to keep accounts healthy. Spot risks early, develop recovery plans with the account team, and escalate complex issues when needed. Provide ongoing enablement so customers continue to grow with the platform. Workflow Mapping Run templatized Intake → Execution → Reporting cycles for important workflows. Lead discovery sessions to compare current processes with future goals. AI Enablement & Agent Deployment Encourage adoption of ClickUp AI and help set up simple Agents tailored to customer needs. Deliver training on AI features and automation best practices. Customer Success & Expansion Serve as a partner to small, sales-assisted accounts, connecting product adoption to business value. Identify upsell opportunities using templated playbooks and proactive outreach. Location This position is based in the Philippines.

At ClickUp, we’re not just developing software; we’re designing the future of work! In a landscape inundated with work sprawl, we discovered a superior path. That’s the reason we developed the first truly integrated AI workspace, merging tasks, documents, chat, calendar, and enterprise search, all empowered by context-driven AI. This innovation enables millions of teams to escape silos, reclaim their time, and achieve unprecedented productivity levels. Join us at ClickUp to learn, utilize, and innovate with AI in ways that will influence not only our product but the future of work itself. Become part of an audacious, forward-thinking team that is reshaping the limits of possibility! ClickUp is on the lookout for a versatile and enthusiastic Customer Success Manager to enhance our team. This crucial role is centered on elevating customer satisfaction and loyalty by cultivating strategic relationships and providing exceptional service to both small to mid-market clients and dedicated accounts. The ideal candidate will thrive in a start-up atmosphere, embody ClickUp's core values, and possess a proven history of success in customer relations within a SaaS context.Key Responsibilities:Strategic Customer Engagement:Formulate and oversee engagement strategies for a varied client portfolio using both scaled and personalized approaches.Conduct comprehensive discovery sessions to comprehend customer requirements and propose actionable strategies for success.Establish trusted relationships with key stakeholders, identifying and nurturing client advocates to promote product adoption and advocacy.Technical Adoption and Expertise:Collect, analyze, and translate functional and technical requirements into customized ClickUp solutions.Act as a product expert, guiding customers on how to utilize ClickUp’s features to enhance workflows and address complex business challenges.Data-Driven Insights:Analyze customer product usage data and distill it into actionable recommendations.Perform ROI analysis to illustrate the tangible benefits of ClickUp solutions.Driving Engagement & Adoption:Proactively interact with customers to assess progress, address challenges, and reveal new avenues for success.Design and implement customer training sessions and workshops to maximize product utilization.

At ClickUp, we’re not just developing software; we’re designing the future of work! In an era dominated by work fragmentation, we envisioned a better approach. That’s why we pioneered the first genuinely integrated AI workspace, combining tasks, documents, chat, calendar, and enterprise search, all enhanced by context-driven AI. This empowers millions of teams to escape silos, reclaim their time, and achieve unprecedented productivity. At ClickUp, you will have the chance to learn, utilize, and innovate AI in ways that will influence not just our product, but the future of work itself. Join us and become part of a daring, innovative team that is redefining what’s possible! We are currently looking for a meticulous and proactive Executive Assistant to provide extensive support to the Global Vice Presidents within the PLGTM organization. The ideal candidate will excel in managing intricate calendars, coordinating travel, handling correspondence, and ensuring smooth daily operations. This role necessitates outstanding attention to detail, excellent communication skills, and the ability to multitask effectively in a dynamic environment.

ClickUp builds an AI-powered workspace that brings together tasks, documents, chat, calendar, and enterprise search in one place. Teams use ClickUp to simplify their workflows, break down silos, and work more efficiently. The company serves millions of users who rely on its platform to drive productivity and collaboration. Role Overview The Manager, Technical Account Management leads a team of Technical Account Managers (TAMs) who serve as trusted advisors to ClickUp clients. This manager is responsible for team performance, talent growth, and the quality of client delivery. The role centers on developing both people and processes to ensure the team delivers measurable business outcomes across its client portfolio. This position works closely with Customer Experience leadership, Sales, Product, and Services to align team goals with company and customer objectives. The manager is also accountable for the health, retention, and growth of the accounts managed by the team. Main Responsibilities Team Leadership and Development Recruit, coach, and develop TAMs to strengthen their technical and consultative skills. Promote a culture of accountability, ongoing learning, and customer focus. Portfolio Health and Risk Management Maintain clear oversight of the team’s client portfolio to spot risks and manage account health proactively. Guide the team in executing adoption and recovery plans at scale. Operational Excellence and Scalability Design and refine processes, playbooks, and quality standards for onboarding, recurring services, account health, and AI or agent enablement. Innovation and AI Enablement Champion the use of AI and automation within team operations. Location This role is based in the Philippines.

Role overview ClickUp seeks a Senior Technical Account Manager for its Professional Services team in the Philippines. This position centers on helping clients maximize their use of the ClickUp platform. The role combines technical expertise with clear communication, supporting clients as a trusted advisor throughout their journey with ClickUp. What you will do Guide new clients through onboarding, making sure they start strong with the platform Offer ongoing support to address challenges and help clients achieve their objectives Act as a link between clients and internal teams, sharing feedback and technical requirements Break down complex technical topics into practical steps clients can follow Requirements Solid technical background with the ability to understand intricate concepts Strong written and verbal communication skills Experience supporting clients in a technology or SaaS setting Talent for building trust and maintaining long-term client relationships This role is well suited to those motivated by technology and client success, and interested in joining ClickUp's Professional Services team.

At ClickUp, we are not merely developing software; we are pioneering the future of work! In a landscape inundated with work sprawl, we identified a more effective solution. This inspiration led us to create the first truly integrated AI workspace, which combines tasks, documents, chat, calendar, and enterprise search, all powered by context-driven AI. Our mission is to empower millions of teams to shatter silos, reclaim their time, and achieve unprecedented productivity levels. At ClickUp, you will have the unique opportunity to learn, implement, and shape AI in ways that will influence not only our product but the future of work itself. Join us and become part of an audacious, innovative team that is reshaping the boundaries of possibility! We are on the lookout for a seasoned Customer Success leader to coach, mentor, and expand our new team in the Philippines. You will be pivotal in driving customer satisfaction and platform growth. This is your chance to build an exceptional team, contribute to the formulation of new global processes and procedures, collaborate with like-minded business leaders within the GTM organization, and partner with some of the world’s most renowned brands to ensure they have a remarkable experience with your Customer Success Team.We are ultimately seeking a player-coach who can act swiftly, possesses a strong work ethic, and is willing to engage directly with customers. Whether jumping on customer calls, assisting team members with risk mitigation, or managing a small portfolio of clients yourself, you will play a crucial role. You will help cultivate the team by hiring exceptional individuals who align with our core values, motivating and coaching them to guarantee successful outcomes for our customers, and ensuring your team meets their customer engagement, expansion, and churn & contraction targets.

InMobi Advertising is a pioneering global technology powerhouse, empowering marketers to seize critical moments. Our cutting-edge advertising platform engages over 2 billion users across more than 150 countries, transforming real-time context into meaningful business outcomes while adhering to privacy-centric principles. Trusted by over 30,000 brands and premier publishers, InMobi represents the intersection of intelligence, creativity, and transparency. By integrating lock screens, applications, smart TVs, and the open web with AI and machine learning, we offer unparalleled engagement, tailored personalization, and quantifiable impact.With Glance AI, we are revolutionizing AI Commerce and redefining the e-commerce landscape through inspiration-driven discovery and shopping experiences. Seamlessly embedded into everyday consumer technology, Glance AI turns every screen into a portal for instant, personalized, and delightful discoveries. Covering diverse sectors such as fashion, beauty, travel, accessories, home décor, and pets, Glance AI curates highly personalized shopping journeys. Leveraging extensive first-party data and unmatched consumer outreach, it capitalizes on InMobi’s global insights and targeting capabilities to craft high-impact, performance-oriented shopping experiences for brands around the globe.Recognized as a Great Place to Work and lauded by MIT Technology Review, Fast Company’s Top 10 Innovators, and others, InMobi is a workplace where innovative ideas create a significant global impact. Supported by investors like SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has a presence in cities such as San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, and Bengaluru.At InMobi Advertising, you will have the chance to influence how billions of users engage with content, commerce, and brands across the globe. To learn more, visit www.inmobi.com.

Key Responsibilities:Lead the month-end closing process, applying best practices and fostering continuous enhancements, including reconciliations, stakeholder reviews, and accurate documentation to ensure deadlines are met.Prepare and scrutinize monthly, quarterly, and annual financial statements in compliance with GAAP.Manage the annual financial audit, ensuring timely completion and addressing any findings.Establish and uphold strong internal controls.Generate and assess key financial reports such as Profit & Loss, Balance Sheet, Statement of Cash Flows, and internal reporting packages, including ad-hoc requests.Supervise accounts payable, accounts receivable, and general ledger functions.Engage with customers to manage invoicing and reporting, accommodating various customer-specific instructions.Conduct financial analyses to support strategic decision-making and pinpoint improvement areas.Assist in developing annual budgets and financial forecasts, tracking variances between budgeted and actual figures.Identify and enact process enhancements to boost efficiency and accuracy in financial operations.Serve as a communication bridge between accounting and other departments, facilitating collaboration and supporting projects, including gathering necessary information for month-end closing and reporting.

About the CompanyWe are collaborating with a dynamic Danish design brand based in Copenhagen, which is revolutionizing the modern furniture landscape. Renowned for iconic and functional items such as the popular TEDDY sofa, this company marries Scandinavian design aesthetics with top-tier craftsmanship, leveraging a digital-first strategy to connect with customers across Europe and beyond. With a dedicated emphasis on e-commerce, social media engagement, and community building, this brand is not just about furniture; it’s about redefining how people experience their living spaces.About the RoleWe are on the lookout for a meticulously organized, tech-savvy Executive Assistant to provide support to a rapidly evolving CEO located in Copenhagen.This role transcends a conventional administrative EA position.You will serve as a vital operational partner, spearheading automation projects — clarifying workflows, optimizing ClickUp systems, and implementing innovative automation and AI tools that enhance productivity across the company.As the first EA hire for the CEO, you will play a crucial role in establishing how systems, communication, and execution evolve within the organization. Flexibility, ownership, and adaptability are paramount.Key ResponsibilitiesExecutive Support Manage CEO’s calendar, scheduling, inbox prioritization, and follow-ups. Structure meetings with detailed agendas, notes, and action tracking. Proactively eliminate bottlenecks and streamline operations. Facilitate communication between internal and external stakeholders.ClickUp & Systems Management Own and refine the ClickUp workspace structure. Develop and maintain workflows, dashboards, automations, and SOPs. Ensure tasks, deadlines, and priorities are clearly defined. Enhance operational transparency and team cohesion.Automation & AI Recognize repetitive processes and implement efficient automation solutions. Integrate AI tools (e.g., ChatGPT, Claude) to boost productivity. Explore and assist with OpenClaw setup (curiosity is essential; experience is a bonus). Continuously recommend enhancements to systems and workflows.Operational Optimization Design lightweight systems that support scalable execution. Document processes and establish repeatable frameworks. Transform ideas into actionable plans.QualificationsIdeal Candidate ProfileYou are: Highly organized and systems-oriented. Proficient in ClickUp (or comparable project management tools). Comfortable creating automations with tools like Zapier or Make. AI-native and enthusiastic about emerging technologies.

ClickUp seeks a Systems Engineer in the Philippines to help design, build, and enhance systems architecture. Collaboration is central in this role, as work often involves partnering with teams across the company. The focus: support new solutions that make ClickUp’s products more effective and user-friendly. Key responsibilities Collaborate with colleagues from various departments to plan and shape technical systems Implement and maintain system architecture aligned with business needs Identify opportunities to optimize systems for better performance and reliability Offer ideas and improvements aimed at enhancing the user experience Location This position is based in the Philippines.

At ClickUp, we are more than just software developers; we are pioneers shaping the future of work! In a landscape flooded with inefficiency, we envisioned a superior approach. This vision led to the creation of the first truly integrated AI workspace—combining tasks, documents, chat, calendar, and enterprise search—enhanced by intelligent, context-driven AI. Our goal is to empower millions of teams to overcome barriers, regain their time, and achieve unprecedented productivity. By joining ClickUp, you will have the unique opportunity to explore, utilize, and innovate with AI, influencing not only our product but also the future of work itself. Become a part of our bold and visionary team, and help us redefine what’s possible! We are currently seeking a skilled Customer Renewal Specialist to maintain ongoing engagement with our customers, ensuring timely contract renewals, fostering customer loyalty, and identifying opportunities for expansion. In this vital role, you will be instrumental in securing renewals, reducing churn, and driving revenue growth through upselling and cross-selling initiatives.As a key member of our Growth organization, you will be integrated into a global Renewals Team, collaborating closely with Account Executives, Finance, Legal, Customer Success, and Sales Leadership to refine renewal strategies. Your focus will also be on continuously enhancing playbooks, processes, and forecasting accuracy to improve efficiency and maximize customer retention.ResponsibilitiesTake charge of the entire renewal process, from initial customer outreach and negotiations to finalizing contracts and execution.Develop renewal strategies that harmonize customer expectations with internal pricing structures, commercial guidelines, and revenue objectives.Work collaboratively across functions with Customer Success, Finance, Legal, and Sales to enhance customer retention, ensure contract precision, and facilitate timely renewals.Negotiate renewal conditions, pricing modifications, seat adjustments, contract durations, and package offerings to meet customer needs while aligning with organizational goals.Maintain a dynamic 90-day renewal forecast segmented by territory with precise close dates, risk indicators, and anticipated outcomes.Identify signs of expansion proactively and create upsell, add-on, and cross-sell opportunities based on product engagement, adoption metrics, and evolving customer demands.Evaluate customer health and risk indicators, addressing potential churn early and collaborating with internal teams on retention strategies.Refine renewal playbooks, outreach sequences, and internal processes to enhance account retention and boost ARR.

At ClickUp, we're not just creating software; we're revolutionizing the future of work! In a landscape inundated with work fragmentation, we envisioned a better approach. Thus, we developed the first truly integrated AI workspace that harmonizes tasks, documents, messaging, scheduling, and enterprise search, all enhanced by context-driven AI. This empowers millions of teams to transcend silos, reclaim their time, and achieve unprecedented productivity. Join us and be at the forefront of AI innovation, shaping not only our products but the future of work itself. Role OverviewAs a Total Rewards Operations Specialist, you will play a pivotal role in executing various Tier 2 tasks that bolster our global compensation and benefits programs across America, EMEA, and APAC. Collaborating closely with People Operations, People Systems, Payroll, and Compensation and Benefits partners, you will facilitate employee communications and support cyclical reporting requirements.Key ResponsibilitiesCompensation OperationsSupport compensation programs and processes to ensure compliance with local regulations and practices.Oversee the implementation and management of compensation data, including equity, salary structures, and market benchmarking.Ensure data integrity and compliance in all compensation-related systems and processes.Collaborate with internal stakeholders to facilitate compensation planning, audits, and reporting cycles.Drive process enhancements and champion the adoption of best practices in compensation.Benefits OperationsAdminister and coordinate benefits programs globally, ensuring regional compliance and effective communication.Ensure compliance with regulatory requirements and alignment with organizational objectives in benefits program administration.Act as a primary point of escalation for complex benefits and leave of absence cases, collaborating with internal teams and external vendors.Maintain current knowledge of benefits regulations and compliance requirements across the US, EMEA, and the Philippines, ensuring adherence in program administration and reporting.Support cyclical and ad-hoc reporting, audits, and data management for benefits and total rewards.

Hostaway is seeking an Account Manager for a fully remote role based in the Philippines. This position requires working during North American Eastern Standard Time hours. Hostaway serves over 20,000 property managers worldwide with a platform designed for professional short-term rental operators, providing tools that support efficiency and business growth. The company is profitable, expanding rapidly, and recognized as the first unicorn in the short-term rental PMS sector. More about Hostaway’s story and valuation can be found here. Role overview The Account Manager leads the post-sale commercial relationship for a global customer base. The primary goal is to increase Net Revenue Retention by expanding existing customer accounts through add-on products and strategic upselling. Key responsibilities Drive commercial growth by identifying and acting on expansion opportunities within current accounts. Engage proactively with customers to help them maximize value from the Hostaway platform. Manage a sales pipeline in Salesforce and collaborate with teams across the company. Targets and collaboration Consistently exceed monthly and quarterly ARR targets by promoting adoption of add-on products, such as Dynamic Pricing, Smart Locks, QuickBooks Online (QBO), and Insurance. Work closely with regional Customer Success Managers for Mid-Market and Enterprise accounts to identify and pursue expansion opportunities. Act as the commercial specialist, leading add-on and upsell sales surfaced by the Customer Success team. This role requires working during North American EST hours.

About Your New Role:The Account Manager is tasked with overseeing and expanding a portfolio of customers at CommandLink, acting as the main commercial contact throughout the customer journey. This role combines relationship management, revenue growth, and strategic account planning to enhance customer retention, facilitate upselling, and foster long-term partnerships.You will actively engage with mid-market and enterprise clients through regular communication, executive business reviews, and consultative account strategies. The aim is to maximize customer satisfaction while increasing wallet share through upgrades, cross-selling, and renewals, all contributing to revenue growth and maintaining CommandLink’s impressively low churn rate.Collaboration is key, as you will work closely with Sales Directors, engineering teams, and sales leadership to identify growth opportunities, execute expansion plans, and provide an exceptional customer experience.

HireHawk partners with global businesses and skilled professionals to support growth through recruiting and operational support. The company values strong, lasting relationships and aims to deliver measurable results for every client. Role Overview The Account Manager plays a central role in building and maintaining client relationships for HireHawk. This position focuses on client retention, identifying new growth opportunities, and ensuring a smooth experience for every account. The Account Manager acts as the main point of contact between clients and internal teams, making sure communication stays clear and projects move forward as planned. Main Responsibilities Build and maintain strong connections with key client accounts to support satisfaction and long-term loyalty. Serve as the main contact for clients, providing prompt and clear communication. Work closely with recruitment, operations, and leadership teams to deliver solutions that meet client goals. Identify chances to expand accounts and coordinate with sales to offer additional services. Monitor account performance, analyze key metrics, and share insights to drive improvements. Oversee contract renewals and assist with negotiations to align with both company and client expectations. Prepare and present client reports, updates, and presentations as needed. Address client concerns proactively and resolve issues quickly and professionally. Manage account budgets and work to meet financial targets. Schedule and conduct regular client check-ins to review performance and plan next steps. Mentor and support junior team members to help strengthen overall team performance and growth. Location This is a remote position based in Calabarzon, Philippines.

As a Senior Manager of Technical Support at Turnitin, you will lead multiple teams of Specialists and Team Leads, ensuring exceptional support for our user base while fostering continuous improvement in team performance and capabilities.Key Responsibilities:Oversee a team of specialists and supervise team leads across various Turnitin products.Actively engage in managing responses to service outages and contribute to post-mortem analysis with a focus on customer satisfaction.Identify areas for improvement and potential risks, taking proactive measures to minimize impact on customers and team dynamics.Provide regular performance reporting and metrics to track key performance indicators (KPIs) and share insights with the Support Director.Set clear performance goals for individual team members and the overall team, conducting reviews and offering constructive feedback.Ensure adherence to established processes and procedures within the team.Collaborate with Turnitin leadership to enhance operational efficiency and effectiveness through refined processes and systems.Support user inquiries by engaging in direct client communication through email and other channels.Manage escalations from Product Specialists and coordinate with relevant stakeholders.Partner with the Knowledge and Quality team to equip team members with necessary knowledge and skills.Foster team development through coaching, performance management, and regular one-on-one meetings.Work collaboratively to establish ongoing training and development programs for the support community.Lead and manage internal projects while being a key participant in cross-functional initiatives.Continuously evaluate team performance and seek opportunities for process improvement.Participate in recruitment efforts for your team as needed.Identify and spearhead continuous improvement projects related to team and product support.Understand Turnitin's value proposition and effectively communicate it to ensure your team's readiness to respond to client inquiries.

Are you ready to make a significant impact? At Hive Health, we are dedicated to transforming healthcare into a more accessible service for everyone. We are looking for enthusiastic and driven individuals who thrive in a dynamic and innovative environment. If you want to contribute to solutions that matter, we would love to connect with you! Welcome to Hive HealthAbout UsHive Health is on a mission to deliver exceptional health plans tailored for small to medium-sized businesses (SMBs) across the Philippines. We provide comprehensive, user-friendly digital health insurance plans via our all-in-one platform. Founded in collaboration with Harvard and Stanford and supported by renowned global investors like Y Combinator, our award-winning startup is revolutionizing the accessibility of quality, affordable healthcare for millions of Filipinos, one SMB at a time.Role OverviewAs a Senior Account Management Associate, you will play a crucial role in enhancing Hive’s transformative health plan experience for SMEs by nurturing and solidifying our relationships with key accounts. As one of the pioneering members of the team, you will collaborate closely with various departments to continuously improve user experiences and implement best-in-class strategies and processes that will elevate Hive Health’s healthcare services for Filipinos.Key ResponsibilitiesYour responsibilities as a Senior Account Management Associate will include:Cultivating and expanding relationships with existing key accounts by preparing data-driven reports, conducting regular check-ins, facilitating onboarding sessions, and addressing daily concerns.Leading negotiations and discussions regarding contract renewals.Planning and organizing marketing initiatives such as webinars and newsletters to enhance member engagement.Gathering feedback from accounts and integrating this input into product development and overall business strategy.Gaining a deep understanding of Hive’s products, health plans, and market processes.Collaborating with other functions to ensure exceptional user experiences.QualificationsA minimum of 3 years of relevant experience in account management, business development, or related fields.

Join Appen as a Technical Project Manager where you will lead and manage projects that are essential for our innovative solutions. Your role will involve collaborating with cross-functional teams, ensuring project timelines, and delivering exceptional results. This is an exciting opportunity to work in a dynamic environment where your expertise will significantly impact our operations.

As an Accountant at CrewBloom, you will play a vital role in managing our daily bookkeeping tasks, including overseeing accounts payable, performing reconciliations, and ensuring meticulous record-keeping. This pivotal position requires you to deliver accurate and timely financial reporting, identify and resolve discrepancies, and conduct regular reconciliations of financial accounts. Collaborating closely with the Accounts Payable Manager, you will help ensure adherence to all accounting standards, regulations, and tax-related matters. You will report directly to the Accounts Payable Manager.Key ResponsibilitiesDaily & Monthly Accounting TasksProcess supplier invoices in Bill.com with precise coding and categorization.Maintain accurate financial records in QuickBooks Online, including journal entries and reconciliations.Verify product-level margins and COGS by matching supplier invoices with corresponding sales data.Reconcile sales records against payment receipts to guarantee complete and accurate revenue reporting.Track and report on unearned income from unfulfilled orders at month-end.Prepare and submit monthly sales tax filings.Financial Review & AuditConduct monthly reasonableness checks on financials to identify unexplained changes in expenses or margins.Investigate any discrepancies or inconsistencies in supplier, sales, or bank data.Audit and adjust COGS, contribution margin, and other key accounts in QuickBooks.Ensure accuracy and completeness in the classification across all financial statements.Reporting & InsightsPrepare monthly management reports featuring clear financial summaries, variances, and actionable insights.Identify and highlight significant changes or trends in revenue, margins, or expenses.Detect errors or risks early and recommend corrective actions.Process Ownership & ImprovementDevelop or enhance accounting workflows and templates for recurring tasks.Identify and implement improvements in invoice processing, margin review, and reconciliations.Maintain internal checklists for close procedures and regular financial reviews.