Bilingual Customer Care Specialist (Dutch) at HelloFresh | Philippines

Role Overview HelloFresh is looking for a Bilingual Customer Care Specialist (Dutch) based in the Philippines. This role focuses on supporting customers by answering questions, resolving issues, and ensuring a positive experience for Dutch-speaking clients. What You Will Do Respond to customer inquiries in Dutch through various channels Help resolve problems…

Join Our Dynamic Team!At HelloConnect, located in the vibrant Inoza Tower, BGC, we are pioneers in customer service innovation. Our team is committed to creating exceptional customer experiences by leveraging advanced technology and fostering a culture of collaboration and continuous learning.As a Customer Care Specialist – French Bilingual, you will be the first point of contact for our valued customers, delivering courteous and efficient service across various channels. Your passion for helping others and your resilience will enable you to make meaningful connections, while our supportive network of Team Leaders and Trainers will empower you to succeed.If you have a unique skill set and a desire to contribute to our mission of enhancing customer satisfaction and driving business success, we want to hear from you!

The Role Join the innovative team at HelloFresh, where collaboration and advanced technology converge to create outstanding customer experiences. Our culture promotes continuous learning, teamwork, and a dedication to excellence. This role offers you the chance to engage in meaningful projects, enhance your skill set, and thrive in a supportive environment that values diverse viewpoints. As a vital member of our team, you will be responsible for delivering exceptional customer support via phone, email, and live chat. Your role will involve addressing inquiries related to service switching, invoices, and meter readings. You will ensure prompt, effective responses while upholding our high service standards and collaborating with internal teams to resolve intricate customer issues. We are eager to welcome enthusiastic individuals who can contribute their unique skills and insights. If you feel that you would excel in this position, even if you don't meet every single requirement, we encourage you to apply!

HelloFresh is hiring a Back Office Specialist in Manila. This role plays a key part in keeping daily operations organized and ensuring the team delivers strong customer experiences. Responsibilities Accurately enter and manage data for various business needs Provide administrative support for different tasks as required Collaborate with teams throughout the company to help streamline processes and boost efficiency What We Look For Proactive mindset with close attention to detail Ability to handle multiple tasks in a busy environment Genuine interest in working for a company centered on food and customer satisfaction

HelloFresh is looking for a Customer Care Specialist to join the Client-Facing Operations team in Manila. This role acts as the first point of contact for customers and represents the HelloFresh brand in every conversation. Key responsibilities Handle customer inquiries through various communication channels Resolve issues and answer questions with care and accuracy Support a positive experience for each customer Location This position is based in Manila, Philippines.

HelloFresh is looking for a Logistics Coordinator based in Manila, Philippines. This position plays a key part in ensuring daily logistics run smoothly and supports the company's operations by working alongside various teams. Main responsibilities Coordinate logistics processes to meet business requirements Monitor inventory levels and track movement of stock Work with internal teams and external partners to improve supply chain efficiency

The Role At HelloConnect, you will join a vibrant team that champions innovation and utilizes state-of-the-art technology to craft outstanding experiences. We foster a culture rooted in collaboration, continuous learning, and a steadfast commitment to excellence. Here, you'll have the chance to engage in significant projects, enhance your skills, and thrive in a nurturing environment that appreciates diverse viewpoints and experiences. As the Invoice Coordinator, you will play a pivotal role in assisting our Supply Chain Operations and Accounts Payable teams by processing and analyzing invoicing data. Your work will facilitate a three-way match between our orders, received goods from suppliers, and the invoices we've received, all contributing to our mission of driving business success and elevating customer satisfaction. We welcome enthusiastic candidates who can contribute their unique skills and insights. Even if you don’t fulfill every requirement, but believe you can excel in this role, we encourage you to apply! What You’ll Do Extract and compile data from the invoicing system for thorough analysis and reconciliation. Investigate discrepancies and trace errors back to their root causes using raw data from the appropriate databases. Resolve quantity and pricing discrepancies with urgency and escalate issues when necessary. Ensure accuracy of data and the proper flow of information to relevant stakeholders involved in daily operations. Collaborate effectively with internal teams to streamline invoicing processes.

About the Role Join our innovative team at HelloFresh in the vibrant Inoza Tower, BGC. We are dedicated to harnessing cutting-edge technology to craft outstanding experiences. Our culture thrives on collaboration, continuous learning, and a steadfast commitment to excellence. Here, you'll have the chance to engage in meaningful projects, enhance your skills, and flourish in a nurturing environment that appreciates diverse perspectives. As a Google IT Support Engineer, you will play a pivotal role in managing and optimizing our platform by troubleshooting complex issues, supporting users, and implementing automation and process improvements that enhance productivity and collaboration. Your contributions will be vital to our mission of achieving business success and elevating customer satisfaction. We welcome passionate individuals who can offer unique skills and insights. If you believe you would excel in this position, even if you don't meet every single requirement, we encourage you to reach out!

The Role Join the innovative team at HelloFresh, where we embrace cutting-edge technology to deliver outstanding culinary experiences. Our collaborative culture fosters continuous learning and a commitment to excellence, allowing you to work on impactful projects while growing your skills in a supportive environment that celebrates diverse perspectives. As an FSQA Specialist, you will play a crucial role in collaborating with our procurement and culinary development teams. You will share best practices, standardize workflows, and promote food safety in product and supplier approval processes. Your contributions will support strategic initiatives, driving forward our Food Safety & Quality Assurance vision. We are in search of entrepreneurial-minded individuals who are passionate, results-oriented, and eager to tackle the evolving challenges of the food industry. As part of our food safety team, you will engage with proactive, fast-paced QA teams to mitigate risks and uphold standards, ensuring that our customers receive safe, high-quality ingredients. We invite passionate candidates to apply—if you believe you have the skills to excel in this role, we want to hear from you!

The Opportunity Join our innovative team at HelloFresh located in Inoza Tower, BGC, where we harness cutting-edge technology to create outstanding culinary experiences. Our work culture thrives on collaboration, continuous growth, and a steadfast dedication to excellence. You will engage in meaningful projects that enhance your skills and foster professional development within a diverse and supportive environment. In this vital role, you will provide essential support for effective product development and management. You will utilize strong organizational, problem-solving, and communication skills to help drive our business success and elevate customer satisfaction. If you are passionate and possess unique skills that can contribute to our mission, we encourage you to apply, even if you don't meet all the listed requirements!

Role Overview The Client Solutions & Onboarding Manager at HelloFresh in Manila ensures clients receive strong support from their first interaction onward. This role leads onboarding efforts, works closely with teams across the company, and develops customized solutions to improve each customer’s experience. Main Responsibilities Lead onboarding processes for new clients, making sure each step runs smoothly. Work with cross-functional teams to address client needs and deliver consistent service. Create and implement solutions tailored to individual client requirements. Build and maintain lasting relationships with partners through attentive client management. Location This position is based in Manila, Philippines.

Company OverviewLevelUp is a premier outsourcing agency that partners with agencies, software vendors, and website owners to deliver specialized solutions. With over seven years of successful collaboration, we provide exceptional technical, operational, and back-office support. Our dedicated team of skilled professionals is passionate about delivering top-notch quality to our clients, ensuring their success is our top priority.Position OverviewAs a Customer Success Specialist, you will play an essential role in our team by overseeing the commercial execution and retention of our high-volume accounts. This role emphasizes the entire renewal process, effective contract management, and building strong customer relationships to optimize revenue retention. Working during North America Central Time hours, you will collaborate closely with Customer Success Managers (CSMs) to ensure a seamless and outstanding customer experience. We are looking for a proactive, agile, and accountable individual who thrives in a fast-paced, collaborative environment, and is committed to maintaining data integrity while driving performance against key metrics.

About Delinea:Delinea is at the forefront of securing both human and machine identities through our innovative, centralized authorization solutions. We empower organizations to effectively manage their interactions across the modern landscape by utilizing our AI-driven, cloud-native Identity Security Platform. This leading-edge platform optimally applies context throughout the identity lifecycle—spanning cloud and traditional infrastructures, data, SaaS applications, and AI. Delinea uniquely enables the discovery of all identities—including workforce members, IT administrators, developers, and machines—assigns appropriate access levels, detects anomalies, and responds to threats in real-time. Our rapid deployment can be completed in weeks, not months, utilizing 90% fewer resources than our nearest competitor, and we maintain a remarkable 99.995% uptime, delivering unmatched security and operational efficiency without compromise. Discover more about us at Delinea.com, LinkedIn, X, and YouTube.Join our dedicated global team at Delinea and contribute to making the world a safer and more secure place. Our achievements stem from exceptional product leadership, remarkable engineers, and strategic investment from TPG. We cherish diversity, innovation, and foster a culture of respect and fairness. If you’re eager to challenge norms and push boundaries in the cybersecurity field, we want to hear from you!

Join HireHawk, where we specialize in connecting exceptional global talent with leading U.S. companies. We are dedicated to empowering candidates to advance their careers while providing our clients with remote-ready professionals who deliver impactful results from day one.We are currently seeking a Customer Success & Sales Follow-Up Specialist to enhance our sales team by re-engaging with previous prospects and customers. This role emphasizes relationship building, gathering customer feedback, and providing insights to the sales team, rather than focusing solely on closing sales.Key Responsibilities:Initiate friendly follow-up calls and emails with customers who have previously received quotes or proposals.Reconnect with past prospects to assess their interest in proceeding with flooring projects.Ask insightful questions to collect feedback regarding customer experiences with our company and sales team.Accurately document detailed notes and insights from customer interactions in our tracking systems.Classify leads as hot, warm, or cold based on customer engagement.Identify and flag potential opportunities for the sales team to follow up on.Maintain precise records using spreadsheets or CRM tools.Provide valuable insights to improve our customer follow-up processes.Assist in developing a systematic outreach process and knowledge base as the role evolves.

Work Setup and Location This role is based 100% onsite in BGC Taguig, Metro Manila, Philippines. Schedule Details Night shifts are required. Schedules may change, and split-offs can occur as needed. Availability on holidays and weekends is essential. Role Overview The Bilingual Customer Service Specialist (Spanish) supports a varied customer base, focusing on smooth, responsive service. This position requires strong communication skills in both English and Spanish. What You Will Do Respond quickly and professionally to customer inquiries through calls, email, or chat, following company SOPs to drive satisfaction. Research customer concerns thoroughly and provide clear information, while promoting relevant products and services. Recognize customer needs and recommend solutions that fit their situation. Work across multiple platforms, keep up with product updates, and follow all company policies and regulatory guidelines. Meet program KPIs and SLAs to maintain high standards of client satisfaction. Follow program procedures and handle both assigned and ad hoc tasks as they arise.

Job Title: Customer Success Specialist (CSS)Role: Full Time, 40 hours per week, Fully RemoteJob Overview:Join our dynamic team at onlyexperts as a Customer Success Specialist (CSS) and play a pivotal role in ensuring our clients have an exceptional experience on our purchasing platform. This fully remote position is ideal for individuals who are detail-oriented, possess outstanding communication skills, and are passionate about helping clients succeed. You will support our Customer Success Managers (CSMs) by managing day-to-day account activities, enhancing client communications, and driving overall customer satisfaction for our low-touch and mid-tier clients.Key Responsibilities:● Client Outreach: Proactively engage with a diverse range of clients to ensure seamless functionality on our platform, collecting valuable insights to inform future product enhancements.● Account Management: Independently manage communications and address the needs of lower-tier and less complex accounts, ensuring every client feels supported and fully operational.● Onboarding Assistance: Facilitate the onboarding process for new clients, including account setup, introductory training, and addressing initial inquiries. Over time, take on full end-user onboarding to allow CSMs to focus on strategic stakeholders.● Support Collaboration: Work alongside CSMs to assist with daily account tasks such as user outreach, capturing client feedback for platform improvements, and addressing client inquiries by directing them to the appropriate support channels.● Engagement Monitoring: Track platform usage to identify potential issues or opportunities for improvement, collaborating closely with CSMs to enhance client engagement.● Presentation Support: Aid in the creation of quarterly business review (QBR) presentations for CSMs, developing engaging Google Slide/PowerPoint decks that showcase client health scores, emerging trends, and the value derived from our platform.● Initial Client Support: Act as the first point of contact for client inquiries, escalating complex issues to CSMs or other teams to ensure timely resolution.● Sales Support: Identify potential sales leads through client interactions, assisting in sales initiatives by identifying outreach opportunities.

HelloFresh seeks a Sustainability Coordinator to join the team in Manila. This position plays a key role in advancing the company’s commitment to healthy, sustainable meals and minimizing environmental impact. The coordinator will contribute to the development and management of sustainability programs tailored to local operations. Main responsibilities Collaborate with various departments to encourage eco-friendly practices Assist in designing and executing sustainability initiatives within daily workflows Support projects focused on waste reduction and improving resource efficiency Promote environmental responsibility throughout the organization Location This role is based in Manila, Philippines.

The Opportunity Join HelloFresh, where innovation meets technology to create extraordinary experiences. We pride ourselves on a collaborative culture that fosters continuous learning and excellence. In this dynamic environment, you will work on meaningful projects, enhance your skills, and develop in a supportive space that celebrates diverse perspectives. As an IT Procurement Coordinator, you will play a vital role in overseeing IT procurement, vendor relationships, and asset lifecycle management. Your efforts will streamline purchasing processes, ensure precise asset tracking, and maintain compliance with company policies, ultimately driving business efficiency. We invite enthusiastic individuals who are eager to contribute their unique talents and perspectives. If you feel you can thrive in this role, even if you don’t meet every single requirement, we encourage you to apply! Your Responsibilities IT Procurement & Vendor Management Oversee the complete procurement process for IT hardware, software, and services. Engage with vendors to negotiate sourcing, pricing, and delivery schedules. Create and administer purchase orders using ERP systems, such as MS Dynamics. Ensure adherence to procurement policies and approval protocols. IT Asset & Lifecycle Management Manage and track IT assets, including laptops, peripherals, and software licenses. Keep an accurate inventory of assets and their lifecycle statuses. Assist in onboarding and offboarding processes by managing equipment distribution and retrieval. Monitor asset utilization and suggest optimization strategies. License & Subscription Management Monitor software licenses and their renewal timelines. Ensure compliance with licensing agreements. Collaborate with IT teams to predict future software needs. Reporting & Cost Control Generate spend analysis and cost reports. Track procurement budgets and identify potential cost-saving measures. Maintain accurate ERP data for reporting and auditing purposes. Cross-functional Collaboration Work closely with Finance and Operations teams to achieve common goals. Support internal stakeholders in procurement needs.

Join Our Team as a Spanish Bilingual Customer Service Representative!At FGC+, we are dedicated to making a difference. As a Customer Service Representative, you will engage with our donors via phone, assisting them with their inquiries regarding donations, scheduling pick-ups, and providing exceptional service to enhance their experience.

The Role Join the innovative team at HelloConnect, where we strive to create exceptional experiences through cutting-edge technology. Our collaborative culture emphasizes continuous learning and excellence, providing you with the chance to engage in meaningful projects and develop your skills in a supportive environment that values diverse perspectives. As a Senior Purchasing Coordinator, you will play a crucial role in enhancing our North America Supply Chain Operations across multiple HelloFresh brands, contributing significantly to our business success and customer satisfaction. If you are passionate about making a difference and believe you have what it takes to excel in this role, we encourage you to apply, even if you don't meet every qualification!