Content and Community Engagement Specialist

About the RoleJoin our innovative team at getwingapp as a dedicated and enthusiastic Content and Community Engagement Specialist. This pivotal role is essential for cultivating user interaction and driving growth within our vibrant community of B2B SaaS users and stakeholders. Utilize your content creation skills and community management expertise to forge s…

Founded in 2011, Double the Donation is a leader in providing cloud-based fundraising software tailored for nonprofit organizations and educational institutions. Our innovative solutions empower nonprofits and schools to enhance their fundraising efforts through corporate matching gift and employee volunteer grant programs.Our software is trusted by thousands of prominent nonprofits, including the American Heart Association and Save the Children, as well as top educational institutions like Emory and the University of Virginia. We take pride in our role in helping these organizations maximize their matching gift program revenues.At Double the Donation, every team member's contribution is vital to our success and growth!ROLEWe are on the lookout for a passionate and community-driven Community Engagement Specialist to bolster our community initiatives through engaging and informative content. This role is primarily focused on creating and supporting digital engagement efforts—including webinars, events, and video content—that educate nonprofit professionals about matching gifts and workplace giving, while enhancing our community footprint.RESPONSIBILITIESFoster and manage partnerships with business collaborators, aligning on mutual marketing objectives.Work closely with community partners on digital marketing strategies to elevate brand visibility.Coordinate diverse marketing campaigns with the broader team to support lead generation and brand awareness initiatives.Plan, organize, and execute virtual events and webinars centered on education regarding matching gifts and workplace giving.Develop and assist in the creation of educational video content and resources for community engagement.Create marketing collateral for events and webinars, including promotional graphics and presentations.Manage logistics for events, including scheduling, registration, and communication with attendees.Provide operational and marketing support for digital events and community programs.Collaborate with internal teams to ensure alignment of event content with product updates and industry trends.Transform webinar and event content into ongoing educational resources for the community.

Join our dynamic HR team as an Engagement & Communications Specialist at Pilmico Foods Corporation! In this pivotal role, you will spearhead initiatives that foster employee engagement and enhance internal communications. You will collaborate closely with diverse teams to create effective communication strategies that resonate with our workforce, fostering a culture of transparency and collaboration.If you are passionate about people and possess a knack for crafting compelling messages, this position is perfect for you!

Position: Reddit Community Engagement SpecialistRemote Work: Available 100% remotely in the Philippine time zone.Work Schedule: Monday to Friday, 8 AM to 5 PM PSTContract Type: Independent ContractorJob Summary: We are on the lookout for a dynamic Reddit Community Engagement Specialist who will be responsible for managing, optimizing, and expanding our brand’s influence within Reddit communities. The ideal candidate possesses an in-depth understanding of Reddit's culture, adeptly navigates subreddits, and crafts innovative content and engagement strategies designed to amplify brand awareness, drive conversions, and cultivate lasting brand loyalty.Core Responsibilities: Formulate and implement targeted content and advertising strategies specific to Reddit, ensuring alignment with our brand objectives.Identify impactful subreddits and establish genuine engagement approaches tailored to each community.Enhance Reddit Ads campaigns for optimal returns on investment, incorporating A/B testing for creatives, audiences, and placements.Continuously monitor and analyze performance metrics to refine and improve our strategies.Foster and maintain relationships with subreddit moderators and community members to build positive brand sentiment.Create compelling, brand-consistent posts, comments, and discussion threads that resonate with Reddit’s unique culture.Analyze competitor activity and trending topics on Reddit to uncover new opportunities.Collaborate with marketing, content, and growth teams to weave Reddit into larger marketing campaigns.Performance Metrics: Engagement & Community Growth Percentage increase in upvotes, comments, and shares for each post.Growth in mentions and participation rates within subreddits.Positive sentiment ratio in community engagement.Traffic & Conversion Metrics Click-through rate (CTR) from Reddit posts/ads to our landing pages.Conversion rates (sign-ups, sales, downloads) resulting from Reddit traffic.Cost per acquisition (CPA) and ROI from Reddit Ads campaigns.Content & Campaign Effectiveness Average engagement rate per post (upvotes + comments ÷ views).Number of successful community-driven campaigns (AMAs, threads, promotions).A/B test success rates (improvements in CTR, conversions, or engagement).Brand Visibility & Reputation Increase in brand-related mentions across relevant subreddits.Reduction in negative sentiment or downvotes on branded content.Successful collaborations with moderators for branded initiatives.Qualifications: Demonstrated experience managing Reddit accounts and/or executing Reddit Ads campaigns.Comprehensive understanding of Reddit culture, etiquette, and community dynamics.Exceptional analytical capabilities to assess and interpret data effectively.

Join Our Team as a Community Engagement Specialist!At Study.com, we pride ourselves on being the leading educational platform that offers a wealth of lessons, courses, and resources for students, teachers, and lifelong learners. We are on the lookout for a passionate and proactive Community Engagement Specialist to join our remote team on a contract basis. Your role will involve closely monitoring relevant subreddits, actively engaging in discussions to provide valuable insights, and effectively showcasing the benefits of Study.com.Key Responsibilities:Monitor and participate in discussions on relevant subreddits to connect with our audience.Engage in Reddit conversations with informative and helpful responses that naturally promote Study.com.Establish a trustworthy presence by consistently engaging with the community over time.Identify trending topics, concerns, and questions in the online education landscape to create engagement opportunities.Track and respond to mentions of Study.com on Reddit, addressing inquiries and comments authentically and promptly.Report negative sentiment, misinformation, and competitor mentions to the team for timely escalation.Maintain daily logs of activities, including links to posts and comments completed during your shifts.Provide weekly performance reports that highlight successes, challenges, and suggestions for improvement.Qualifications:Minimum of 2 years of experience engaging on Reddit or similar community platforms.Comprehensive knowledge of Reddit's ecosystem, including subreddit cultures, community norms, and posting guidelines.Exceptional writing skills with a conversational tone, crafting responses that are primarily helpful and informative.Understanding of how engagement on community platforms enhances brand visibility and contributes to Answer Engine Optimization (AEO).Self-motivated and able to sustain consistent engagement without direct oversight.What We Offer:Reliable Payments: Bi-monthly payments with automated invoicing.Remote Work: Enjoy the convenience of working from home.Flexibility: Choose your working hours and projects that align with your interests.

The DREX Associate - Community Engagement Specialist at Angkas works onsite in Lipa City, Batangas. This position centers on building strong relationships within the community, monitoring group performance, and supporting both day-to-day operations and broader strategic goals. Community Engagement and Leadership Support and empower local community structures and their leaders. Ensure operations align with company policies, programs, and set targets. Act as the main contact between management and the community, sharing updates and directives clearly. Performance Monitoring and Coaching Review key community metrics such as activity rates, cancellations, ratings, and KPI compliance. Recognize high performers and coach those who need improvement. Lead training and development initiatives to raise standards across the community. Community Support and Case Handling Respond quickly and professionally to community concerns. Coordinate with other teams to resolve requests for assistance. Translate feedback from the community into actionable insights for management. Program Design and Execution Develop and implement programs focused on welfare, engagement, and productivity. Help run cross-departmental projects that mobilize the community. Manage incentive programs and track their effectiveness and return on investment. Market Intelligence and Compliance Monitor competitor activity and community sentiment to identify trends. Offer data-based recommendations for strategic planning. Maintain compliance with company policies and operational standards. Identify operational gaps and suggest practical solutions. Contribute input on new programs and budgets, subject to approval. Continuous Improvement Share industry best practices to support team learning. Pursue ongoing professional development to stay current in the field. Take on special projects and high-priority assignments as needed.

Become an integral part of Genius Agency AI as a Social Media Engagement Specialist. In this role, you will significantly boost online interactions for our clients, fostering a vibrant community around their brands. We seek a dynamic, enthusiastic individual who excels in a fast-paced digital environment and possesses a true passion for social media.Key Responsibilities:Timely monitoring and professional response to comments across diverse social media channels.Engaging with followers and potential customers to promote community growth and enhance brand loyalty.Creating conversation starter posts that stimulate audience interaction.Analyzing engagement metrics and feedback to shape effective content strategies.Collaborating with the marketing team on various campaigns and initiatives.Upholding the brand's voice and creating positive community interactions.

About UsAt Tarro, we are dedicated to empowering small, brick-and-mortar restaurants by alleviating the operational challenges they face. Through our innovative multi-product ecosystem, we provide a seamless connection between restaurants and their customers, equipped with AI-driven order taking, delivery solutions, payment options, and point-of-sale software. Our mission is to combine technology with human touch to tackle real-world challenges for small business owners.We prioritize our customers and focus on their success, as their achievements are our achievements. The U.S. restaurant sector represents a massive $1 trillion total addressable market (TAM), yet it remains significantly underserved by technology. We believe that small restaurant owners should have access to high-quality technology at affordable rates, just like larger chains.With nearly a decade of profitability and a remarkable 5x revenue growth over the last four years, Tarro was valued at $450 million following our latest fundraising round in mid-2022. Our growth trajectory is evident in our expanding customer base, product development, and team size. Thousands of dedicated restaurants rely on Tarro for their success, collectively serving close to 20 million customers. We are proud to have been recognized as one of Built In’s top companies to work for in 2023.To discover more about our culture, values, and how you can contribute to the success of local restaurants, visit us here.What We’re Looking ForWe are on the lookout for Community Specialists who will act as a vital link between our employees and the organization. Your role will involve providing administrative support, fostering engagement, and ensuring compliance with health and safety standards, all aimed at creating a dynamic and purpose-driven workplace.Ideal candidates will be proactive, organized, and people-oriented. Community Specialists will enhance the employee experience, manage community initiatives, and uphold workplace safety and compliance.We seek strong communicators capable of executing administrative tasks with precision, promoting collaboration, and cultivating an environment where employees feel valued and supported. If you thrive in a dynamic setting where each day is unique and relish being at the center of community development, this opportunity is for you!

Role overview The Employee Engagement Specialist at Sutherland plays a key part in shaping a positive workplace culture in Clark. The focus is on supporting employee satisfaction and helping to build a strong sense of community throughout the company. What you will do Assist with the rollout and support of programs designed to encourage engagement among employees Promote initiatives that aim to improve satisfaction within the workplace Take part in projects and activities that help strengthen the organization’s culture Location This role is located in Clark and requires working onsite.

Join our client’s team as a dedicated and dynamic Engagement Specialist, where you will play a crucial role as the primary liaison for health plan members. In this engaging position, you will be a trusted advisor and brand ambassador, responsible for nurturing meaningful relationships, promoting participation in health programs, and ensuring that our members feel valued and heard.As an Engagement Specialist, you will need to demonstrate a native level of English fluency. Candidates with English as a second language are welcome, provided they can showcase a neutral and professional accent to facilitate clear communication with our diverse member community.Key ResponsibilitiesMember Outreach & Relationship Building: Implement phone-based strategies to enhance member retention, fostering trust through empathetic communication.Strategic Execution: Develop and execute customized engagement plans aimed at boosting member participation in health benefits and wellness initiatives.Feedback & Insight Gathering: Listen actively to members to uncover pain points, collect feedback on services, and identify opportunities for improving the provider network and care delivery.Cross-Functional Collaboration: Partner closely with Marketing, Operations, and Clinical teams to ensure alignment of engagement strategies with overarching company goals.Issue Resolution: Act as the first point of contact for addressing member inquiries, concerns, or complex issues with speed and empathy.QualificationsLinguistic Excellence: Native English fluency is essential, complemented by outstanding verbal and written communication skills with a neutral accent.Interpersonal Skills: Possess a natural talent for quickly establishing rapport over the phone and managing sensitive conversations with professionalism and patience.No Industry Experience Required: Experience in the medical or healthcare sector is not mandatory; we prioritize your communication skills and ability to connect with individuals, providing necessary training for industry-specific knowledge.Problem-Solving Mindset: Exhibit the ability to think critically and resolve member issues while maintaining a positive and proactive attitude.Organizational Skills: Be adept at managing outreach schedules and accurately documenting member interactions in a CRM or database.

Job Title: Communications and Administrative SpecialistJob Type: Full-TimeAbout Us:We are a luxury coffee brand founded by a coffee sommelier, specializing in our flagship product, Craft Coffee Concentrate. This premium super-concentrate combines the convenience of instant coffee with the rich flavor profiles of a gourmet brew. Our products are available direct-to-consumer online, as well as through grocery stores, coffee shops, restaurants, and hotels. As a family-owned business in a dynamic startup environment, we are passionate about delivering exceptional coffee experiences.Explore our offerings at drinkkloo.com and follow us on Instagram at @drinkkloo.Featured In:Our products have been recognized by Bon Appetit for the Best Cold Brew Subscriptions and Best Instant Coffee, as well as by Food & Wine for the Best Cold Brew Coffee Concentrates.Key Responsibilities:Outreach: Engage with social media influencers, content creators, and potential retail partners who resonate with our brand ethos and audience. Identify and establish connections with influencers; previous experience is a plus but not mandatory. Build and maintain relationships with influencers and retailers through regular communication and partnership initiatives. Keep outreach records updated in our CRM system. Customer Experience & Support: Act as the primary contact for customer inquiries via phone, email, and chat, ensuring prompt and effective resolution of issues to enhance customer satisfaction. Collaborate with marketing and sales teams to align on customer communications and promotional strategies. Generate reports on customer feedback and service metrics to identify trends and recommend process improvements. Administrative Duties:Oversee daily administrative tasks including order processing, inventory management, and data entry.Qualifications: Exceptional English communication and interpersonal skills. Bachelor’s degree in Business Administration, Communications, or a related field. Demonstrated experience in sales, customer service, or administrative roles, ideally within the eCommerce or luxury goods sectors. Meticulous attention to detail and strong organizational skills. Proficient in CRM software, Microsoft Office Suite, and data management tools. Benefits: Flexible working hours and the option to work remotely. Direct access to the founders and the chance to be part of a growing startup from its inception. Extensive training and professional development opportunities.

Role Overview Workyard is hiring a Community and Outreach Specialist based in the Philippines. This role builds connections between our team and the communities we support. The position focuses on strengthening relationships, increasing engagement, and sharing information about our services. What You Will Do Develop and carry out outreach strategies to connect with local communities Represent Workyard in community interactions and events Promote our services and encourage participation Collaborate with colleagues to support community initiatives Who We’re Looking For Experience or strong interest in community engagement Comfortable building relationships with diverse groups Skilled at planning and executing outreach activities Enjoys teamwork and contributing to shared goals If you are ready to help strengthen community ties and make a difference, consider joining Workyard.

Join our dynamic team at neowork as a Community Support Specialist. In this pivotal role, you will serve as the primary point of contact for our valued subscribers, customers, and social media followers. Your mission is to deliver friendly, professional, and timely support through various channels including email, phone, and live chat. You will be instrumental in ensuring our community enjoys a seamless and positive experience while efficiently troubleshooting issues and enhancing our support processes.Key ResponsibilitiesProvide prompt and professional responses to inquiries through email, phone, and live chat.Offer compassionate, clear, and accurate support to community members.Troubleshoot technical issues and resolve problems effectively.Collaborate with the community team to identify trends and enhance support processes.Foster a positive and welcoming environment for all community participants.

Position OverviewAs the Lead for Farmer Engagement at Mayaniph, you will play a crucial role in understanding and addressing the needs of our farmer partners. Your primary objective will be to ensure their success in collaboration with Mayani. Acting as the main point of contact, you will work closely with the Chief Farmer and engage various stakeholders including government bodies and local communities to create a supportive ecosystem for our farmers.Key ResponsibilitiesFarm and Community Engagement:Collaborate with Local Government Units (LGUs) and other government agencies to enhance farm business operations.Organize meetings and courtesy calls with local officials such as the Mayor, Municipal Agricultural Officer, and others to explore potential partnerships with Mayani.Create and maintain a comprehensive database of farmers, agricultural associations, and cooperatives in the area.Farmers Onboarding:Engage with Farmers' Associations and cooperatives as recommended by the Department of Agriculture (DA).Conduct visits to farms to assess management practices, distinguishing between traditional chemical and natural/organic farming methods.Inventory farm products and onboard them onto our platform.Research and Development:Oversee the management of a demo farm to facilitate research initiatives.Identify crops and livestock suitable for research and assess community needs for organic fertilizers.Prepare budgets and implement research projects.Community Organizing:Promote the Farmer Field School (FFS) model to existing cooperatives and local government units.Educate communities about the FFS system.Assist in the formation of articles of incorporation and by-laws for cooperatives.Support the establishment of FFS in targeted areas.

Position: Community Customer Experience SpecialistReports to: Senior Community ManagerLocation: Remote (EST Time Zone)Employment Type: Full-TimeType of contract: Independent contractor Join the #RemoteWorkRevolution from anywhere in the world! Role Overview:As a Community CX Specialist, you will provide outstanding daily support to our most enthusiastic brand ambassadors. You will be the face of our brand by overseeing daily communications, guiding newcomers through the ambassador program, resolving inquiries with speed and empathy, and ensuring our community feels appreciated, recognized, and celebrated.This position blends community engagement with customer experience operations. You will foster genuine human connections while applying operational excellence—managing a high volume of inquiries, upholding program quality, and presenting community insights that influence our strategic direction.Key Responsibilities:Ambassador Experience: Provide exceptional support and communication to ensure every ambassador feels valued and connected to our brand.Onboarding Excellence: Guide new ambassadors through the onboarding process with clarity, warmth, and enthusiasm.Operational Efficiency: Develop and maintain robust internal documentation, processes, and response systems for quick and consistent communication on a large scale.Program Quality: Assist in application reviews, content moderation, and community sentiment analysis to maintain the strategic integrity and inclusiveness of the ambassador program.Insight Generation: Identify trends, frequently asked questions, and community feedback to help shape future program strategies and content.Core Duties:Daily Community Communication: Act as the primary contact for brand ambassadors, responding to inquiries via email, platform inboxes, and social media. Troubleshoot issues and questions with empathy, escalating when necessary. Ensure all communication reflects a warm and human tone.Onboarding & Program Support: Assist new ambassadors in the application and onboarding process for a seamless experience. Support the review and processing of ambassador applications while maintaining program standards and assist in content moderation.CX & Operational Excellence: Manage tickets via customer experience platforms (e.g., Zendesk, Gorgias, HubSpot), ensuring timely and accurate responses. Maintain internal FAQs, response templates, and escalation guides to enhance consistency and speed.

Job Title: Creative Sales Specialist - Focused on Innovative EngagementJob Overview:Join our innovative team at remote-va as a Creative Sales Specialist. This role emphasizes strategic sales techniques with minimal cold calling, prioritizing creative engagement strategies and unique outreach methods. The perfect candidate will demonstrate strong creative abilities, utilizing distinctive marketing and communication tactics to establish connections with potential clients. Proficiency in AIPPT (Artificial Intelligence PowerPoint Tool) is highly sought after, as it will be essential for creating impactful presentations and pitches.Key Responsibilities:Devise and execute creative sales strategies to effectively engage potential clients.Use AIPPT to produce visually stunning and persuasive presentations.Conduct limited cold calling, focusing primarily on warm leads and inbound inquiries.Collaborate with the marketing team to refine content strategies for client outreach.Identify and develop key business opportunities leveraging innovative engagement techniques.Offer insights and feedback to improve sales processes and enhance client interactions.Stay informed about industry trends to maintain a competitive advantage in creative sales techniques.

About the RoleJoin our dynamic team as a Virtual Assistant Engagement & Retention Specialist at Wing! Our mission is to enhance the retention of our virtual assistants (VAs) by ensuring they remain engaged and motivated from the moment they receive an offer through to their onboarding process and beyond. You will play a vital role in cultivating strong relationships while implementing structured engagement strategies designed to reduce candidate drop-outs and prevent disengagement during their initial 30-60 days. Your efforts will be pivotal in boosting overall retention rates and contributing to workforce stability.

Join Our Team as a Community & Content SpecialistRemote | Full-Time | Collaborate with a U.S. TeamAbout HireHawkAt HireHawk, we empower U.S. companies to discover and recruit exceptional global talent. Our mission is to foster a professional community where candidates can engage, learn, and trust our brand even before applying for positions.As we expand, our success hinges on strategic consistency, meaningful engagement, and valuable content—going beyond mere job postings. In this pivotal role, you will contribute significantly to making HireHawk visible, accessible, and actively engaging every day.About the RoleWe are seeking a dependable and innovative Community & Content Specialist to oversee our community and ensure a strong content presence across various platforms. Your role will involve engaging with members, creating compelling content, and driving audience growth through structured interactions, rather than random postings.This position emphasizes consistency, organization, and active engagement over fleeting viral content.Key ResponsibilitiesCommunity ManagementDaily engagement with community members, responding to comments and messages.Fostering participation through discussions and activities.Building relationships with active community members.Ensuring a professional and supportive community environment.Content CreationProducing short-form videos, posts, and simple graphics.Crafting captions tailored to each platform while maintaining a consistent posting schedule.Repurposing content into various formats to maximize reach.Growth & VisibilityMonitoring content performance and engagement metrics.Proposing new ideas and content formats.Supporting the growth of followers and community engagement.Helping to sustain an active brand presence.Organization & TrackingMaintaining a content calendar to ensure timely postings.Tracking engagement and growth metrics efficiently.Providing simple weekly performance updates.Coordinating priorities with leadership to align objectives.

About Recraft Founded in the United States in 2022 and now based in London, Recraft builds an AI platform for professional designers, illustrators, and marketers. The platform helps creators quickly generate and refine original images, vector graphics, illustrations, icons, and 3D designs using AI. Over 3 million users across 200 countries have created hundreds of millions of images with Recraft so far. Recraft aims to become a daily tool for designers and set new standards in the industry. The team focuses on giving creators more control over their work by providing tools that make it easier to bring ideas to life. Role Overview: Ambassadors Outreach Specialist (Philippines) The Content & Creative team at Recraft is looking for an Ambassadors Outreach Specialist to help grow and manage the ambassador program. This role suits someone who understands online creator communities and enjoys building direct connections with creators. What You Will Do Find and reach out to creators and influencers on platforms such as Twitter (X) and Reddit. Start and manage conversations with potential ambassadors, focusing on small to mid-sized creators. Present the ambassador program clearly and assist with onboarding new participants. Track outreach progress, follow up on responses, and keep communication organized. Share promotional codes and explain how to use them effectively. Build relationships with potential ambassadors through regular communication. Support creators as they become active, long-term ambassadors. Share feedback with the team about messaging, creator interactions, and campaign performance. What We Look For Strong written English communication skills. Comfort with large-scale outreach and direct messaging. Excellent organization and the ability to manage multiple conversations at once.

Eram Talent is on the lookout for an enthusiastic and experienced Media & Communications Specialist with a focus on Upstream & Gas to become a pivotal part of our dynamic team in Saudi Arabia. This role involves the strategic development and implementation of communication initiatives that effectively showcase our company’s endeavors, projects, and milestones in the upstream and gas industries.The successful candidate will collaborate closely with both technical teams and senior management to create engaging narratives, produce content across diverse media platforms, and cultivate relationships with key stakeholders, including media personnel. This role is vital in amplifying our presence and reputation within the sector.Should you be selected, your primary work location will be onsite in Saudi Arabia.