Learning and Development Manager

We are seeking a dynamic and results-driven Learning and Development Manager to join our team at Accor Hotels in Phnom Penh. In this pivotal role, you will be responsible for designing and implementing comprehensive training programs that enhance our employees' skills and drive performance. You will collaborate with various departments to identify training n…

POSITION SUMMARYWe are seeking an experienced and results-driven Senior Monitoring, Evaluation, Research and Learning (MERL) Manager to join our team at iDE Cambodia. This pivotal role will be based in the vibrant city of Phnom Penh and will require regular travel to various provinces where iDE operates.Project or Division: iDE CambodiaReport to: Country DirectorDuration: 1 year with a strong likelihood of extension based on performance and project continuation.BACKGROUND & PURPOSEiDE is a distinguished non-profit organization with over 40 years of experience dedicated to empowering entrepreneurs and eradicating poverty through market-based initiatives. Since our establishment in Cambodia in 1994, we have focused on critical areas such as agriculture, climate resilience, food security, nutrition, and WASH (Water, Sanitation, and Hygiene). Our market-driven approach has positively impacted approximately 6 million individuals by supporting entrepreneurs and facilitating the inclusive growth of value chains and business models.In alignment with our growth strategy, iDE Cambodia is transitioning to a centralized Monitoring, Evaluation, Research, and Learning (MERL) model. We are looking for a dynamic leader to spearhead this initiative, fostering a culture of evidence-based decision-making and continuous organizational learning.The Senior MERL Manager will lead this centralized team, ensuring that all programs have access to robust MERL support. This multifaceted role encompasses strategic leadership, team management, technical expertise, and hands-on implementation. The successful candidate will cultivate a high-performing team, establish the strategic direction for MERL, and ensure that evidence reaches program managers to facilitate adaptive management while directly contributing to program-level MERL activities.WORKING RELATIONSHIPSThe Senior MERL Manager will report directly to the Country Director and oversee a small team of MERL specialists across various offices. This role requires close collaboration with all iDE Cambodia program managers to address their MERL needs and will serve as the primary liaison with the iDE Global MERL team, focusing on strategy, standards, and cross-country learning.LEADERSHIP AND MANAGEMENT RESPONSIBILITIESTeam Leadership and DevelopmentLead, manage, and develop the centralized MERL team by setting priorities, managing workloads, and promoting professional growth through performance reviews and skills development.Encourage a team culture characterized by intellectual curiosity, psychological safety, and openness to learning, ensuring the team operates as a responsive service to program managers.Portfolio-Wide MERL OversightDesign, implement, and manage MERL frameworks, plans, tools, and systems across all iDE Cambodia programs.Act as the primary coordination point with program managers to maintain a clear overview of MERL activities...

Join Avery Dennison, a global leader in labeling and packaging materials, as a Sales and Business Development Manager. In this role, you will leverage your fluency in Chinese to connect with clients in the region, driving business growth and expanding our market presence. Your expertise in sales strategy and relationship management will be crucial as you work to identify new opportunities and cultivate lasting partnerships.

We are seeking a dynamic and results-driven Project Manager to join our team at ide-global in beautiful Phnom Penh, Cambodia. As a Project Manager, you will play a crucial role in overseeing projects from inception to completion, ensuring that they are delivered on time, within budget, and to the highest quality standards. Your leadership skills will be essential in coordinating with cross-functional teams and maintaining strong relationships with clients.

As the Manager of Ocean Operations at Flexport, you will lead our ocean freight operations to ensure seamless logistics and exceptional service delivery. You will be responsible for optimizing processes, managing vendor relationships, and driving operational excellence within the team. Your strategic insights will be crucial in navigating challenges and enhancing client satisfaction.

Role overview The Associate, Account Management at Delivery Hero works from Phnom Penh to support client relationships and account outcomes. This position centers on maintaining strong connections with customers and helping accounts perform well. Sharing observations and feedback is a regular part of the work, aiming to improve overall service quality for clients. What you will do Build and maintain relationships with assigned clients Track and manage account performance metrics Provide feedback and insights to help strengthen service delivery

Join our dynamic team at Grab as a Marketing Manager. In this pivotal role, you will develop and implement innovative marketing strategies to elevate our brand presence and drive customer engagement across various platforms. Collaborate with cross-functional teams to ensure alignment on marketing initiatives and performance metrics.

Join Accor Hotels as a Sales Manager in vibrant Phnom Penh! We are looking for a dynamic and results-oriented individual to lead our sales team and drive revenue growth. With your strong leadership skills and strategic mindset, you will develop and implement effective sales strategies, foster relationships with key clients, and ensure exceptional service delivery. This is a fantastic opportunity to contribute to the success of a renowned global hospitality brand.

Delivery Hero seeks an Associate, Account Management based in Phnom Penh. This position centers on supporting partner relationships and handling daily account activities. The Associate plays a key part in ensuring client satisfaction and smooth collaboration with partners. Key responsibilities Assist with the day-to-day management of client accounts Communicate with partners to answer questions and resolve concerns Support initiatives to strengthen partner relationships Help drive account growth through attentive service and consistent follow-up Requirements Proactive and organized approach, with a strong focus on service Comfortable working in a busy setting Willing to contribute to team success

As an Air Operations Manager at Flexport, you will play a critical role in overseeing and optimizing our air freight operations. You will collaborate with cross-functional teams to ensure timely and efficient delivery of goods, maintain compliance with regulations, and manage relationships with airlines and partners. Your leadership will help enhance our operational performance and drive customer satisfaction.

1. Comprehensive Operational Training & ExposureEngage in a rotational program across all Front Office departments, including Reception, Concierge, Guest Relations, Telephone Operations, and Executive Lounge (when applicable).Assist with daily operations to facilitate seamless guest check-in and check-out experiences.Professionally address guest inquiries, requests, and complaints with efficiency.Adhere strictly to brand standards and guidelines for service excellence.2. Enhanced Guest ExperienceProvide personalized service that aligns with the highest standards of luxury hospitality.Foster positive relationships with guests to improve satisfaction and loyalty.Monitor guest feedback through LQA and online reviews, contributing to continuous improvement initiatives.3. Administrative Support & ReportingAssist in compiling daily operational reports, including occupancy rates, arrivals and departures, and VIP guest lists.Support the analysis of performance indicators such as upselling outcomes and guest satisfaction metrics.Maintain accurate guest data within the Property Management System (PMS).4. Leadership Development OpportunitiesParticipate actively in departmental meetings, briefings, and training sessions.Assist supervisors in coordinating team activities during shifts.Learn the fundamentals of scheduling, workforce planning, and cost management.Support the execution of departmental action plans.5. Commitment to Compliance & StandardsEnsure compliance with hotel policies, standard operating procedures (SOPs), and local regulations.Maintain grooming and presentation standards consistently.Promote a secure and safe work environment.

Join Accor Hotels as a Sales Manager where your expertise in sales and fluency in Chinese will drive our success in the vibrant market of Phnom Penh. In this pivotal role, you will develop and implement strategic sales plans, foster relationships with clients, and lead a dynamic sales team to achieve ambitious targets.

Join AnyMind Group, one of the world's most dynamic startups, on a mission to create borderless business opportunities. Originally focused on marketing technology, we have expanded into cloud manufacturing, direct-to-consumer (D2C) brand incubation, entertainment technology, and HR tech.We are currently looking for a Senior Account Management Executive to enhance client relationships in Cambodia. This role involves engaging with key business executives and stakeholders, addressing client inquiries, and identifying new business prospects. You will work closely with various internal teams, including Client Services and Product, to elevate the overall client experience. Occasional travel may be required.

Vendor Acquisition: Meet and exceed vendor acquisition targets to drive the ongoing growth of active vendors.Deal Sign-Ups: Successfully finalize deal sign-ups aligned with target expectations, emphasizing high-quality partnerships and sustainable performance.GMV Improvement: Enhance sales through increased vendor engagement, promotional activities, menu enhancements, and consistent online presence.Offline Rate Improvement: Minimize downtime by ensuring vendors stay active, informed, and operational.Vendor Relationship Management: Cultivate, maintain, and enhance vendor relationships while proactively addressing issues or requests in a timely manner.Customer Experience Focus: Actively contribute to UI/UX improvements tailored to the specific market and consumer segments.

1. Operational ExposureEngage in a comprehensive rotation through all Food & Beverage outlets, including Restaurant, Bar, Banquet Operations, and In-Room Dining.Learn to adhere to service standards and brand guidelines to deliver excellence.Assist in daily outlet briefings and operational preparations.Support service during peak periods to ensure smooth operations.Guarantee guest satisfaction by responding swiftly and professionally to guest requests.2. Guest ExperienceProvide outstanding and tailored service to each guest.Cultivate positive relationships with guests to enhance their experience.Address guest feedback and concerns under supervision, ensuring a proactive approach.Comply with hygiene and safety regulations to maintain a safe environment.3. Leadership DevelopmentAssist Supervisors and Managers in daily operational tasks to gain leadership insights.Participate in team training sessions and role-playing exercises.Learn the fundamentals of scheduling, manpower planning, and cost management.Contribute to the monthly inventory and stock control processes.4. Financial & Administrative LearningGain an understanding of revenue reports and the basic structure of P&L.Help monitor outlet expenses and manage wastage effectively.Learn purchasing procedures and cost control practices.Assist in the preparation of assigned reports.5. Compliance & StandardsEnsure adherence to HACCP and food safety regulations.Follow hotel grooming and appearance standards diligently.Abide by company policies and procedures to maintain operational integrity.

Join AdAsia Holdings as an Influencer Creative Planning Manager and take the lead in crafting transformative influencer marketing campaigns. You will be instrumental in conceptualizing innovative creative ideas, partnering with strategic planning teams, formulating engaging KOL content strategies, and ensuring flawless campaign delivery. Key ResponsibilitiesCreative Ideation: Develop innovative concepts and ideas for both online and offline marketing initiatives, utilizing your expertise in influencer marketing and current digital trends.Strategic Planning: Work closely with the strategic planning team to devise comprehensive campaign strategies that reflect market trends, consumer insights, and the latest technologies.Content Creation: Craft persuasive copy and captivating content tailored for social media channels to maintain brand integrity and foster audience interaction.Campaign Execution: Manage the end-to-end execution of campaigns, from initial concept to activation, collaborating with diverse teams to achieve outstanding outcomes.Performance Analysis: Track campaign performance and offer actionable insights to refine strategies for continuous enhancement.AI Integration: Keep updated on AI innovations and identify ways to incorporate AI-powered tools to improve campaign efficiency and data analysis.Client Collaboration: Forge strong partnerships with clients, grasping their distinct requirements and providing innovative solutions that surpass expectations. Your ProfileMinimum of 5 years’ experience in a digital or creative agency.Fluent English proficiency (required for collaboration with international teams).Demonstrable success in designing and executing influencer marketing campaigns.Deep understanding of social media platforms, digital trends, and emerging technologies.Exceptional written and verbal communication abilities, capable of articulating ideas effectively and persuasively.Skilled in design and presentation tools such as PowerPoint.A strong enthusiasm for creativity, innovation, and the latest industry developments.Solid grasp of AI tools and their application in influencer marketing. Why You Will Enjoy Working HereA dynamic and innovative work environment that encourages creativity.Opportunities for professional growth and development.A chance to work with talented professionals and industry leaders.

About the RoleWe are seeking a driven and analytical Marketplace Associate to join our Deliveries Marketplace team in Cambodia. The ideal candidate will possess exceptional analytical skills, a keen business sense, and the ability to engage effectively with multiple stakeholders. Your primary focus will be to optimize the efficiency of our Deliveries marketplace, ensuring that customers receive service 100% of the time, at the optimal times, and at the lowest possible cost. You will also propose and implement initiatives designed to enhance our operations.Your Daily ResponsibilitiesData Analytics: You will analyze complex data sets, deriving actionable insights to inform decision-making.Operational Problem Solving: Employ strong operational skills to identify and address inefficiencies in processes.Tool and Process Implementation: Create and roll out tools and processes that can be adapted across different markets, ensuring best practices are identified and implemented.Stakeholder Engagement: Collaborate with diverse teams, balancing the interests of various stakeholders to achieve common goals.Adaptability: Thrive in a fast-paced environment, remaining flexible to shifts in timelines and strategy.

Join Sika AG as a Supply Chain Intern and gain invaluable experience in a dynamic and supportive environment. This internship will provide you with hands-on exposure to various aspects of supply chain management, including logistics, procurement, and inventory control. You will work closely with experienced professionals and contribute to real projects that enhance operational efficiency.

Join Flexport as an Air Operations Associate and play a crucial role in enhancing our air freight operations. You will be pivotal in coordinating logistics, ensuring timely delivery, and maintaining strong relationships with our partners. This is an exciting opportunity for individuals who thrive in a fast-paced environment and are passionate about logistics and supply chain management.