Guest Experience Associate

About PlacemakrAt Placemakr, we redefine the intersection of home and hospitality. By blending apartment living, vacation rentals, and hotel experiences, we offer a unique stay for our guests. We collaborate with developers, property operators, and investors to curate a distinctive selection of apartment-like accommodations located in carefully chosen neighb…

About UsAt Placemakr, we blend the comforts of home with the hospitality of hotels. Our unique approach combines the best elements of apartment living, vacation rentals, and hotel experiences to offer our guests an unparalleled stay. We partner with developers, property operators, and investors to create a curated selection of apartment-like spaces in select neighborhoods, ensuring that every guest feels at home whether their stay is for a night, a year, or anything in between. Our property teams are dedicated to enhancing the living experience, focusing on operational excellence to ensure satisfaction for both residents and guests alike. Non-property team members play a vital role in supporting these operations and other areas of growth within our organization. We offer a remote-first work environment, allowing employees the flexibility to work from anywhere with reliable internet access. Collaboration is essential to our culture, and we hold biannual in-person gatherings across the U.S. to foster teamwork and connection.We are on the lookout for motivated, collaborative individuals to join our expanding team, from corporate roles to property teams.Your ImpactAs a Guest Experience Associate, you will play a crucial role in our commitment to exceptional service. You will be the primary point of contact for our guests and residents, ensuring their experience is seamless from check-in to departure. We seek individuals who embody our Community Norms, possess a

Industrious seeks a part-time Member Experience Associate for its Phoenix Midtown location at 3110 N Central Ave. This on-site position is ideal for someone within commuting distance of Phoenix, AZ. Commuter benefits are included as part of the compensation package. Role overview This role centers on creating a positive daily experience for members in the workspace. The Member Experience Associate helps set the tone each morning and ensures the office runs smoothly throughout the day. What you will do Prepare the workspace each morning: brew coffee, arrange breakfast, and restock shared amenities. Track inventory and manage supply orders for the location. Organize events and produce custom signage, paying attention to thoughtful details. Assist new members with onboarding, including adding them to systems and supporting their first day. Respond to IT or Wi-Fi questions from members as needed. About Industrious Industrious provides workplace-as-a-service solutions and is recognized for highly rated workspaces and meaningful experiences for teams. The company values collaboration, new ideas, and contributions from every team member. Industrious has been listed among America’s 500 fastest-growing companies by Inc. Magazine (2020) and on Forbes’ Best Startup Employers list. The company fosters an inclusive culture where diverse backgrounds and perspectives are welcomed. Authentic self-expression is encouraged, and the team believes that diverse groups achieve great results together. For more information, visit www.industriousoffice.com/careers.

As a Customer Experience Specialist at Opendoor, you will play a pivotal role in enhancing our customers' journeys. You will be the voice of the customer, addressing inquiries, resolving issues, and ensuring a seamless experience throughout their interactions with us. Your ability to empathize and connect will help foster trust and satisfaction among our clients.

Become a Key Player in the Blacksmith Agency!At Blacksmith Agency, a premier boutique digital agency located in Phoenix, AZ, we pride ourselves on delivering exceptional custom website design and development services. Our mission is to craft digital products and immersive online experiences that resonate with user expectations and leverage data-driven insights. We've partnered with industry-leading clients such as Google, General Electric, Voss Water, and Arizona State University, helping them achieve their ambitious business goals.If you're passionate about digital media and technology, we invite you to join our dynamic team of creative and talented individuals!Position Objectives:Research:Lead comprehensive research into industry trends, competitive landscape, and consumer insights to create and deliver impactful concepts and recommendations to internal teams and senior-level clients.Conduct stakeholder interviews and guide primary and secondary research during the early stages of projects, reviewing analytics and other materials to extract valuable findings for project teams.Plan and implement seamless, user-centered digital experiences for diverse key audiences.Consult:Transform complex human motivations and behaviors into the creation of visually appealing yet functional digital products.Formulate strategic recommendations for project direction based on research insights, industry expertise, digital best practices, collaboration with creative teams, and client objectives.Guide clients and internal teams in fostering strategic alignment across all related tactics and projects to meet overarching business goals.Balance user needs, client objectives, and team requirements to solve problems and design extraordinary user experiences.Present:Craft and deliver compelling presentations of approaches and recommendations to internal teams and prospective clients.Engage in new business development meetings and collaborate with account directors to enhance client satisfaction and drive growth in key accounts.Build:Conduct stakeholder interviews and facilitate strategy workshops.

Are you passionate about enhancing customer interactions and creating memorable experiences? Join Opendoor as a Customer Experience Specialist, where you will play a pivotal role in ensuring our customers have a seamless and enjoyable journey with our services. You will be the voice of our customers, helping to resolve inquiries, provide support, and gather feedback to continuously improve our offerings. If you thrive in a fast-paced environment and love making a positive impact on people's lives, we want to hear from you!

As a Customer Experience Specialist at Opendoor, you will play a crucial role in enhancing our customer's journey. You will be the first point of contact for our clients, helping them navigate the home selling and buying process with ease. Your exemplary communication skills and problem-solving abilities will ensure that customers receive an outstanding experience.This role requires a proactive and empathetic individual who can handle inquiries efficiently while working collaboratively with various teams to resolve issues promptly. Your contribution will be key in fostering customer trust and satisfaction.

Join Super, a dynamic startup in Phoenix, AZ, dedicated to enhancing lives through exceptional customer service. As a Customer Experience Specialist, you will play a pivotal role in our growth by engaging with our customers across various platforms including email, phone, and online channels. You will act as the primary liaison for our customers and our extensive service provider network, ensuring a seamless experience. If you are passionate about making a difference and thrive in a fast-paced environment, we want to hear from you!

As the Director of User Experience (UX) at Collabera, you will lead our UX team in creating innovative design solutions that enhance user satisfaction and drive business success. You will be responsible for developing strategic UX initiatives, overseeing design projects, and ensuring a cohesive and engaging user experience across all platforms. Your leadership will guide the team in user research, usability testing, and the implementation of UX best practices.

We are seeking a talented Lead User Experience (UX) Designer to join our dynamic team in Phoenix. In this role, you will leverage your expertise to create innovative and user-centric designs that enhance the overall experience across our digital platforms. You will collaborate closely with product managers, developers, and other stakeholders to ensure that user needs are met while driving business objectives.

Join Collabera Inc. as a Principal User Experience (UX) Designer, where you will play a critical role in shaping innovative user experiences. You will collaborate with multidisciplinary teams to design intuitive interfaces that enhance user satisfaction and drive engagement. Your expertise in user-centered design will guide the development of impactful digital products that resonate with users.

Elevate Your Career with Whatnot!Whatnot stands at the forefront of live shopping, proudly recognized as the largest platform in North America and Europe for buying, selling, and discovering your favorite products. We are transforming e-commerce by merging community, shopping, and entertainment into a unique experience tailored just for you. As a remote-co-located team, our innovation is driven by our values. With operational hubs across the US, UK, Germany, Ireland, and Poland, we are collaboratively building the next generation of online marketplaces.From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions cater to a diverse audience.We're just getting started! As one of the fastest growing marketplaces, we seek bold, innovative problem solvers across all functional areas. Stay updated with the latest Whatnot news on our news and engineering blogs, and join us in empowering individuals to transform their passions into thriving businesses while fostering community through commerce. Position OverviewAs a vital member of our Customer Experience team, you will be instrumental in ensuring an exceptional user experience through process optimization, order management, and effective problem resolution. Your mission will be to ensure customers receive their orders promptly and to rectify any issues that may arise swiftly and efficiently.Engage with buyers and sellers with a customer-first mentality, guaranteeing a positive interactionAddress all customer inquiries regarding payments, orders, shipments, and general questions with high-quality service in a timely mannerDevelop a deep understanding of Whatnot’s products, processes, and systems to drive favorable outcomes for usersCollaborate with various departments to troubleshoot, research, and resolve outstanding questionsProactively identify opportunities to reduce repeat inquiries and enhance the overall customer experienceWe offer flexible work arrangements, allowing you to work from home or one of our global office hubs. While we appreciate in-person collaboration for planning, problem-solving, and connection, team members in this role must reside within the United States.

About Us:Industrious stands as the leading premium workplace-as-a-service provider, recognized for hosting the highest-rated work environments in the industry. Our mission is centered around fostering exceptional experiences for teams of all sizes, including our own. We believe that the essence of a fulfilling workday is found in the camaraderie of your colleagues and the collective challenges you tackle. We seek individuals who embrace creative thinking and flourish in a truly collaborative atmosphere. As teammates, we champion innovation and celebrate every achievement. We are passionate about making a significant impact on our members' workplace experiences.Diversity and Authenticity: We understand that great experiences begin when individuals can express their true selves at work. The diversity of backgrounds, perspectives, and ideas is vital to our success in delivering outstanding workplace experiences, both for our members and for each other. Industrious is dedicated to cultivating an inclusive and respectful environment that values individuality and uniqueness. Here, you are appreciated for who YOU are. We recognize our team members as individuals capable of achieving remarkable outcomes when we unite as one.We take pride in being listed among America’s 500 fastest-growing companies in 2020 by Inc. Magazine and named one of Forbes’ Best Startup Employers.To discover more, visit www.industriousoffice.com/careers.Role Overview:This is a full-time, on-site hospitality position, requiring your presence at our location five days a week. Candidates must reside within a reasonable commuting distance from Phoenix or Scottsdale. To assist with your commute, we offer an attractive benefits package!As a Member Experience Manager, you will be the primary problem solver, motivator, and architect of memorable experiences for our members. You’ll be a key figure and the face of your location. Your business acumen will be essential in managing operations, details, and communications to guarantee smooth functionality. You will engage with executives confidently, asking questions when needed, and your enthusiasm will drive you to connect with the larger business community. You’ll be proud to represent Industrious in your local market, proactively identifying potential members and ensuring they enjoy exceptional workdays. Your genuine curiosity will aid in our consultative sales strategy, allowing you to understand and address the needs of our members. You will orchestrate remarkable events and relish the effort that goes into making them successful. Your passion for helping others will shine through in every task.

Join our dynamic team as a Senior User Experience (UX) Designer, where you will play a pivotal role in shaping the user experience of our innovative digital products. In this position, you will leverage user-centered design principles to create engaging and intuitive interfaces that resonate with our diverse user base.Your expertise will guide the design process from ideation to implementation, ensuring that our solutions not only meet user needs but also align with business objectives. You will collaborate closely with cross-functional teams, including product managers, developers, and visual designers, to deliver exceptional user experiences.

We are seeking a talented and innovative Lead User Experience (UX) Designer to join our dynamic team in Phoenix. In this role, you will spearhead the design process, creating intuitive and engaging user experiences for our clients. Your expertise in user-centered design principles will guide the development of innovative solutions that enhance usability and satisfaction.You will collaborate with cross-functional teams to gather requirements, conduct user research, and develop wireframes, prototypes, and design specifications. Your leadership will inspire and mentor junior designers, fostering a culture of creativity and excellence.

About Speechify Speechify helps people listen to articles, documents, and books with ease. Our tools let users access information at their own pace, whether at a desk or on the move. As the top app in our category, we continue to grow and shape how people consume audio information. Role Overview: Senior Software Engineer, Core Experiences The Core Experiences Team builds and maintains the core services and SDKs that drive Speechify across platforms. This team sits at the intersection of product design and infrastructure. The role suits someone who enjoys both strategic problem-solving and hands-on engineering, especially when it comes to designing APIs and systems that directly impact users. What You Will Do Work with Speechify’s Product Teams to define project scopes, speed up feedback loops, weigh integration and user experience trade-offs, and deliver solutions through our cross-platform SDK. Improve existing features by designing better abstractions and optimizing algorithms for faster load times and smarter parsing. Build cloud functions, lightweight backend services, and tasks using Kotlin. What We Look For Strong systems thinker who values simple, effective design and understands how to optimize complex systems. Ability to move quickly, generating ideas and knowing which ones to act on immediately versus those needing more development. Focus and discipline to thrive in a growing startup, with good judgment about when to collaborate and when to work independently. Excellent collaboration skills, able to work well with designers, marketers, and product managers. Location Phoenix, AZ, USA

As a Senior Manager of Customer Experience Partner Success at DoorDash, you will play a pivotal role in enhancing our customer experience initiatives. You will lead a dynamic team dedicated to fostering strong relationships with our partners, ensuring their success aligns with our company goals. Your strategic insights and leadership will be essential in driving customer satisfaction and operational excellence.

Join our innovative team at Artech Information Systems LLC as an Adobe Experience Manager (AEM) Developer. In this role, you will leverage your expertise to enhance digital experiences and drive impactful results for our clients. Your contributions will play a significant role in developing, deploying, and maintaining AEM-based solutions that meet our clients' needs.

Embrace the Future of Commerce with Whatnot!Whatnot stands as the premier live shopping platform in North America and Europe, where you can buy, sell, and explore the items you cherish. Our mission is to transform e-commerce by merging community engagement, shopping, and entertainment into a unique experience tailored just for you. As a part of a remote co-located team, we thrive on innovation, firmly rooted in our core values. With operational hubs across the US, UK, Germany, Ireland, Poland, and Australia, we are collaboratively shaping the future of online marketplaces.From fashion and beauty to electronics and collectibles, including trading cards and comic books, our live auctions cater to diverse interests.And we’re just scratching the surface! Recognized as one of the fastest-growing marketplaces, we seek audacious, forward-thinking problem solvers in every functional area. Stay updated with Whatnot through our news and engineering blogs and join us in empowering individuals to transform their passions into businesses while fostering connections through commerce. Your RoleAs the leader of the Customer Experience team, you will play a crucial role in enhancing user experiences through continuous process improvements, effective order management, and adept problem-solving. You will ensure our dedicated agents thoroughly investigate every customer inquiry, delivering optimal solutions while providing invaluable insights to the business. By leveraging these insights, you will collaborate across teams to address product or experience gaps that adversely affect our customers, striving to make Whatnot better every day. Additionally, you will oversee team productivity through performance metrics, guaranteeing our users receive prompt and high-quality service.Lead team performance, enhancing productivity, quality, and overall customer satisfaction.Mentor, motivate, and be accountable for the performance and culture of a team of customer service agents.Maintain deep knowledge of processes, products, and day-to-day operational projects.Ensure adherence to policies and operational guidelines.

Be a Part of the Evolving Commerce Landscape with Whatnot!Whatnot stands as the premier live shopping platform across North America and Europe, dedicated to enabling users to buy, sell, and discover beloved items. We are reshaping the e-commerce experience by merging community, shopping, and entertainment into a unique platform tailored for you. As a fully remote team with hubs in the US, UK, Germany, Ireland, and Poland, we are driven by innovation and guided by our core values. Together, we are crafting the future of online marketplaces.From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions cater to diverse interests and passions.As one of the fastest-growing marketplaces, we seek innovative, proactive problem-solvers across all areas. Keep up with the latest updates from Whatnot on our news and engineering blogs, and join us in empowering individuals to transform their passions into thriving businesses, fostering connections through commerce. Role OverviewAs a vital member of the Customer Experience team, you will play a key role in ensuring an exceptional user experience through process enhancements, order oversight, and effective problem resolution. Your mission will be to ensure that customers receive their orders promptly and to rectify any issues that may arise.Engage with buyers and sellers with a customer-centric approach, fostering a positive experience.Address all customer inquiries related to payments, orders, shipments, and general questions with exceptional quality and efficiency.Develop expertise in Whatnot’s products, processes, and systems to deliver favorable results for our users.Collaborate with various departments to troubleshoot, investigate, and resolve outstanding inquiries.Proactively identify opportunities to reduce repeat queries and enhance the overall customer experience.We offer the flexibility to work remotely or from one of our global office locations, and we value in-person collaboration for strategic planning, problem-solving, and team bonding. Candidates must reside within the US.