Support Engineer

Join our dynamic team at ion as a Service Support Engineer, where you will be instrumental in the seamless delivery, support, and maintenance of our services. In this pivotal role, you will provide exceptional assistance to our customers, addressing both technical and functional inquiries with expertise and professionalism.As a member of the Service Manageme…

Join ION Markets' Information Security Team as a Senior Platform Security Engineer, where you will be instrumental in shaping our security strategy by defining and implementing robust security controls across our platforms, infrastructure, and operational workflows. In this pivotal role, you will protect our systems, clients, and intellectual property while collaborating closely with Product, Infrastructure, and Security Operations teams. Your expertise will be crucial in enhancing our security posture and ensuring the integrity of our services. We are seeking a passionate and committed individual with excellent communication skills, capable of building strong relationships across teams with diverse technical backgrounds.

About the RoleJoin the ION Group, a front-runner in the Financial Technology sector, as we seek passionate Junior Software and Artificial Intelligence Engineers to become part of our innovative global team.Our Graduate Development Program offers an immersive three-year career acceleration journey designed for recent graduates eager to embrace growth and technological advancement.In this role, you will engage in diverse projects, learn from experienced professionals, and develop your expertise in areas such as backend and frontend development, Cloud computing, Artificial Intelligence/Machine Learning, and Data Science.What You Can Expect at ION:A structured Graduate Program featuring comprehensive training, mentorship, and exposure to various technologies and business domains.A vibrant, international workplace that prioritizes innovation and internal career progression.The opportunity to contribute to cutting-edge solutions with significant market impact.Pathways for ongoing professional growth within a global organization.A permanent full-time contract from your first day.Your Contributions Will Include:A fervent passion for technology and eagerness to learn.A recent degree in STEM disciplines with demonstrated strong academic performance.Proficiency in programming languages such as C#, C++, Java, JavaScript, TypeScript, Python, or Scala.Exceptional problem-solving skills paired with a robust analytical mindset.The ability to collaborate effectively in a team-oriented environment.Fluency in English (B2 or equivalent).Important Considerations:In compliance with Italian Law (L.68/99), candidates on the disability list will be prioritized.Due to the volume of applications, only those who meet the qualifications will be contacted.Please refrain from applying if you do not have the legal right to work in Italy or if your authorization is about to expire or has restrictions preventing full-time employment.

Join our dynamic team as a Senior Software Engineer in Pisa, Italy, where you will play a pivotal role in designing, coding, and enhancing advanced software solutions. Your expertise will contribute to the development of cutting-edge trading and workflow automation technologies, directly impacting the success of leading corporations and financial institutions worldwide. Collaborate with talented professionals, mentor fellow engineers, and drive innovation while ensuring optimal software performance and user satisfaction.

About the OpportunityJoin our dynamic Graduate Leadership Development Program tailored for aspiring Cloud Specialists and DevSecOps Engineers. This three-year initiative is designed for recent graduates eager to accelerate their careers in the ever-evolving tech landscape.Through diverse job rotations, personalized coaching, comprehensive training sessions, and ongoing mentorship, you will acquire practical experience with cutting-edge methodologies and technologies utilized in our agile product development framework.Essential Qualifications· A bachelor’s or master’s degree in Computer Science, Engineering, or a related field.· Strong academic performance (above-average grades).· Recent graduates within the last year or currently pursuing your degree.· Proficient in English (B2 level or higher).· Competent in Python or another scripting language.· Basic understanding of Cloud Computing concepts.· Familiarity with Kubernetes and containerization technologies.· Knowledge of cybersecurity principles.· Strong teamwork and collaboration capabilities.· Must be an Italian resident or willing to relocate to Italy.· Non-EU applicants must possess a valid EU visa or work permit.Additional Preferred Skills· Knowledge of design patterns.· Familiarity with Terraform.· Programming experience in languages such as Java or Go. Contract Details· Type: Full-time, permanent position.· Location: Pisa, Italy.About IONWe are a diverse collective of forward-thinking innovators dedicated to delivering advanced trading and workflow automation software, data solutions, and strategic insights to corporations, central banks, financial institutions, and governments. With over 13,000 employees across 60+ global offices, we proudly serve more than 4,800 clients worldwide. Our Leadership Development Program is also available throughout the ION Group family of companies, providing an exceptional platform for growth and career advancement.

About the RoleJoin our dynamic Graduate Leadership Development Program tailored for aspiring Software Developers and Engineers. This three-year immersive career development initiative is designed for recent graduates who are enthusiastic about technology and eager to accelerate their careers.With opportunities for job rotations, personalized coaching, engaging training sessions, mentorship, and constructive feedback, you will acquire invaluable hands-on experience with cutting-edge methodologies and technologies in our agile product development environment.Essential Qualifications· A bachelor’s or master’s degree in a STEM field.· Strong academic performance.· Must possess a recent degree (within the last year) or currently be pursuing one.· Proficiency in programming languages such as Java, C#, C++, or JavaScript.· Proficient in written and spoken English (B2 level or higher).· Outstanding teamwork and collaboration capabilities.· Must be an Italian resident or willing to relocate to Italy.· If you are a non-EU citizen, you must have a valid EU visa or work permit.Contract Details· Full-time, permanent position.About IONWe are a passionate collective of innovative thinkers, delivering cutting-edge trading and workflow automation software, insights, and data solutions to a global clientele that includes corporations, central banks, financial institutions, and government agencies. With a workforce of over 13,000 in 60+ offices worldwide, we proudly serve more than 4,800 clients across the globe. The Leadership Development Program is also open across the ION Group family of companies.

Join Our Innovative Team!At ION, we are excited to announce our dynamic Graduate Development Program, designed specifically for aspiring data engineers and analysts. This comprehensive three-year program is tailored for recent graduates who are eager to accelerate their careers while contributing to the evolution of technology in our industry.As part of this program, you will engage in diverse job rotations, receive personalized coaching, participate in enriching training sessions, and benefit from continuous feedback, ensuring you gain valuable hands-on experience with cutting-edge methodologies and technologies used in our agile product development teams.Who We're Looking For:We seek individuals with a strong quantitative and analytical mindset, who are curious about business processes and possess a deep passion for technology. You should be committed to lifelong learning, adept at modeling complex systems, and validating your insights against real-world scenarios. A collaborative team player, you’ll effectively communicate with various levels of the ION hierarchy and navigate the trade-offs between effort and solution quality.Key Responsibilities:In this role, you will take ownership of comprehensive data transformation and reporting pipelines, including:· Collaborating with business process owners to understand data generation and assess its value.· Conducting exploratory data analysis and reverse engineering.· Automating data extraction from native business systems.· Streamlining the processes of data cleaning, transformation, enrichment, and standardization to enhance our central Data Hubs.· Developing multi-dimensional business intelligence models to serve as the single source of truth.· Engaging with process owners and management to gather and formalize reporting requirements.· Implementing automated reporting through various channels, including Power BI dashboards and dynamic web interfaces.· Overseeing the operational management of automated pipelines.

About UsAt ION Group, we are a dynamic and diverse collective of forward-thinking innovators dedicated to transforming the trading and workflow automation landscape. Our cutting-edge software solutions, data analytics, and business insights empower organizations, central banks, financial institutions, and governmental bodies across the globe. With over 13,000 professionals operating from more than 60 offices, we proudly serve over 4,800 clients worldwide. Join us in shaping the future of finance. Explore more at iongroup.com.What We Provide· An extraordinary chance to join a groundbreaking project aimed at redefining the operational dynamics of our clients in the financial markets.· Comprehensive on-the-job training paired with structured learning to foster your growth as an innovative developer.· Competitive remuneration package along with attractive benefits.· Permanent, full-time employment.Our Teams· A blend of seasoned experts and emerging talents from around the globe.· A collaborative environment featuring software engineers, developers, designers, product and project managers, and domain specialists.· Guided by visionary leaders renowned for their success in crafting revolutionary products for the financial sector.Desired Skills and Expertise· Proficiency in object-oriented programming, OODP, Dependency Injection, and Domain Driven Development.· Experience with concurrent and functional programming.· Familiarity with asynchronous programming and networking design patterns.· Knowledge of Acceptance Test Driven Development (ATDD) and Test Driven Development (TDD) practices.· Competence in continuous integration and continuous delivery tools and methodologies.· Agile methodologies proficiency (Scrum, Kanban).· Experience with source control systems and best practices.· Proficiency in Java SDK, Java 8 streams, and Lambdas.· Familiarity with tools such as Git, Maven, Jenkins, Docker, AWS, Eclipse, and other standard IDEs.· Experience with frameworks like JDK, Guice, Spring, or Hibernate is a plus.About You· You hold a degree in Computer Science or Computer Engineering.· You have embarked on your journey as a software developer and are eager to showcase your enthusiasm for technology and programming.· You thrive in complex environments and are adept at simplifying complexities through a K.I.S.S. (Keep It Simple, Stupid) approach to software design.· You possess a vibrant energy and passion for technology.· You are a fast learner and committed to continuous improvement.· If you are from outside the EU, you must possess a valid EU visa or work permit.Important Information:In compliance with Italian Law (L.68/99), we encourage applications from individuals with disabilities.