Technical Support Specialist

Join Agility Robotics as a Technical Support Specialist and be a key player in providing exceptional technical assistance to our clients. Your role will involve troubleshooting issues, guiding customers through solutions, and ensuring the highest level of satisfaction. If you are passionate about technology and customer service, we would love to hear from yo…

Join our dynamic team as a Technical Support Specialist, where you will play a pivotal role in addressing customer issues and monitoring website events with an intuitive and problem-solving approach. This position involves ensuring the availability of our 24/7 applications and responding to alerts by either resolving issues directly or escalating them to the appropriate teams in real time. You will need to demonstrate expertise in supporting both mobile devices and desktop/laptop environments.We are currently seeking to hire one full-time employee for our 3rd shift, which includes being on-call one weekend per month and accruing paid time off (PTO). This role is perfect for a tech-savvy individual who can foresee potential challenges and seeks a career path that is both rewarding and challenging.As part of a large team responsible for architecting, building, testing, and supporting our website, you may also assist in various related initiatives. Experience with the Pennsylvania state government or other governmental bodies is advantageous. This position is associated with a long-term contract offering excellent opportunities for career advancement.This is a remote work opportunity. Candidates must be reliable and capable of working independently without direct supervision. U.S. residency is required.Laptop and communication tools will be provided.

Join our dynamic team as a Technical Support Specialist, where you'll engage with website events and address customer inquiries in a proactive and effective manner. In this role, you will monitor the functionality of our 24/7 applications, swiftly responding to alerts by resolving issues or escalating them as necessary. Your expertise will be essential in supporting both mobile devices and desktop systems.This full-time position is for our 3rd shift, with on-call duties for one weekend per month, allowing for accrued paid time off. We seek a tech-savvy professional who can foresee potential challenges and desires a stimulating career path.As part of a large team dedicated to the architecture, development, testing, and support of our site, you will have opportunities to contribute to various initiatives. Experience with state government or other governmental organizations is advantageous. This role is connected to a long-term contract that provides exceptional career advancement prospects.This position is fully remote, and candidates must demonstrate reliability and the ability to work independently without direct supervision. Applicants must reside in the United States.We offer the necessary tools, including a laptop and communication devices, to support your success.

Join our dynamic team as a Technical Support Specialist where you'll play a vital role in enhancing our customer experience. This position involves engaging with website events and addressing customer issues with an intuitive and analytical approach.Your primary responsibilities will include monitoring the availability of our applications around the clock, promptly responding to alerts, and either resolving issues or escalating them to the appropriate team members in real time. A strong understanding of mobile devices, desktops, and laptops is essential.This is a full-time role on our 3rd shift, requiring on-call availability for one weekend each month, with accrued paid time off (PTO). We seek a tech-savvy individual who is proactive in identifying potential issues and is eager for a challenging career opportunity.As part of a large team focused on architecting, building, testing, and supporting our website, you may also assist in these efforts. Experience with PA state government or other governmental operations is a plus. This role is linked to a long-term contract that offers excellent opportunities for professional growth.This position allows you to work from home. Reliability and the ability to work independently without direct supervision are crucial. Candidates must reside in the United States.All necessary equipment, including a laptop and communication tools, will be provided.

Internal Job Title: Service Delivery Technical Support Specialist Position Overview: As a Service Delivery Technical Support Specialist, you will be the primary technical resource for Lockbox operations, playing a crucial role in ensuring smooth and effective operations. Your expertise will be essential as you assist with operational systems, facilitate client onboarding and testing, manage migrations, and execute technical upgrades. You will act as a vital link among Lockbox operations, internal technology teams, and client support groups, guaranteeing clear communication and prompt resolutions. This position requires availability during evenings, weekends, and holidays, and participation in an on-call rotation to provide uninterrupted support. Key Responsibilities: Serve as the main technical point of contact for Lockbox operations, addressing daily issues, troubleshooting, and escalations. Collaborate with internal IT and client technical teams to diagnose issues, test solutions, and implement corrective actions. Support new client onboarding, system migrations, and technical upgrades by coordinating testing, validation, and operational readiness. Provide expert knowledge on Lockbox systems, workflows, and integrations. Maintain comprehensive documentation of issues, resolutions, and technical procedures to facilitate knowledge transfer. Monitor technical performance and proactively identify potential risks or gaps that could affect operations or client experience. Work closely with operations leaders to ensure processes align with system capabilities and industry best practices. Escalate unresolved or high-impact issues appropriately while maintaining ownership until resolution. Ensure that all interactions, both internal and external, exhibit professionalism, clarity, and a client-centric focus.

The Program Support Specialist plays a vital role in facilitating the EARN/Work Ready programs by providing essential support at various program locations. This position is dedicated to helping participants access the resources they need to successfully achieve their established goals. The Program Support Specialist will engage with participants in computer labs and classrooms to ensure that program objectives are effectively met.Key Responsibilities include:Facilitating program operations and coordinating activities, including setup, implementation, and orientation, while supporting staff, participants, work activity sites, and other stakeholders to meet program goals.Implementing necessary educational, behavioral, and developmental supports, including assistive technology, to enhance participant engagement and transition into employment.Reporting on overall program status and progress according to established guidelines, including time and attendance and goal plans required to meet participants' and program goals.Assisting with various training activities, including orientation and job readiness sessions, from intake to exit, ensuring all required documentation is completed.External Hiring Range: $36,036.00 to $37,477.44 per yearSchedule: Monday through Friday, 8:00 a.m. – 4:00 p.m. Some evenings and weekends may be required, with a schedule that can vary based on departmental needs.Travel: Local travel may be required.

We are seeking a dedicated and knowledgeable PC Support Technician to join our team in Pittsburgh. In this role, you will be responsible for providing exceptional technical support for computer hardware and software issues, ensuring optimal performance and user satisfaction. As a key member of our IT department, you will assist with troubleshooting, system upgrades, and user training.

Join Our Dynamic Team!At DSI Systems, we bring together over 40 years of expertise in sales enablement and tailored business solutions. Our commitment is to provide enhanced value that drives results for our clients and partners. We are searching for enthusiastic individuals ready to make a significant impact in the realms of sales and customer service. Within our vibrant and fulfilling work environment, you will have the opportunity to evolve alongside us.Job OverviewThe Retail Support Specialist (RSS) offers direct, hands-on assistance to AT&T customers in bustling national retail settings. In this position, you will interact with customers and retail partners to resolve issues related to accounts, billing, devices, and services, often in fast-paced, high-pressure situations. To excel in this role, strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm and professional in a dynamic retail atmosphere are essential.Key Responsibilities:Customer SupportDeliver friendly, professional, and solution-oriented support to AT&T customers in national retail locations.Address inquiries about billing, account updates, plan modifications, device assistance, and service issues.Troubleshoot wireless devices, network challenges, and feature functionality.Maintain focus, professionalism, and service quality during peak times and challenging situations in a high-volume retail environment.Retail Partner SupportServe as the AT&T subject-matter expert for retail employees and third-party partners.Act as the primary AT&T representative for these partners, providing in-store support for escalated retail matters.Engage proactively with store management to address customer concerns, enhancing partnership collaboration and ensuring an exceptional customer experience.Work Environment & Schedule ExpectationsThis position is based in a retail setting, requiring standing, walking, and engaging on the sales floor for up to 8 hours daily.Flexibility to work varying schedules, including evenings, weekends, and holidays, is necessary based on business needs.Comfortable working in busy, customer-facing environments with frequent demands for interaction and problem-solving.Operational ExcellenceSimultaneously navigate multiple systems while actively engaging with customers.Document all customer interactions comprehensively and accurately.Adhere to company policies, compliance regulations, and privacy standards.Meet or surpass performance metrics, including quality, efficiency, and customer satisfaction scores.Execute and uphold approved planograms for mobile devices and signage.

Role Overview Incedo Inc. seeks a Senior Talent Acquisition Specialist (Technical) to join the team in Pittsburgh, PA. This full-time position focuses on technical recruitment, supporting hiring goals across technology roles. The role calls for a recruiter who thrives in technology-driven settings and can manage complex stakeholder relationships while meeting ambitious hiring targets. About Incedo Incedo is a global specialist in AI and data transformation, working with organizations to drive sustainable business value from digital initiatives. The company operates across the US, Canada, Latin America, and India, serving Fortune 500 and fast-growing clients in banking, payments, telecom, hi-tech, and life sciences. Incedo’s services span AI & Data, digital engineering, and operations transformation, with a team of over 4,000 professionals worldwide. What You Will Do Full Recruitment Lifecycle Management Lead the end-to-end recruitment process for technical positions, from intake and sourcing through offer negotiation and onboarding. Work closely with hiring managers to understand team needs, technical requirements, and hiring priorities. Serve as a trusted advisor, ensuring talent acquisition strategies align with business objectives. Technical Hiring Expertise Build and maintain pipelines for roles such as: Software Engineers (Frontend, Backend, Full Stack) Solutions / Enterprise Architects DevOps and Site Reliability Engineers Cloud Engineers (AWS, Azure, GCP) Data Engineers, Data Scientists, AI/ML Engineers Technical Project and Program Managers, Scrum Masters Facilitate calibration sessions with stakeholders to refine requirements and candidate profiles. Financial Services Domain Focus Apply industry knowledge to attract candidates suited for financial services, banking, or wealth management roles.

Join Sonsoft Inc. as an Oracle R12 Customer Support Specialist, where you will play a key role in providing exceptional support to our clients. Your expertise in Oracle R12 will be invaluable in troubleshooting issues and ensuring seamless operations for our customers.

Join Integrated Resources Inc. as a Technical Writer, where you will play a crucial role in creating clear and concise documentation for our innovative solutions. You will collaborate with engineers, product managers, and other stakeholders to craft user manuals, guides, and online help content that enhances user experience.

Join AECOM as a Water Treatment Technical Leader, where you will play a pivotal role in leading innovative water treatment solutions and managing major projects. Your expertise will contribute to enhancing water quality and sustainability within our communities. Collaborate with a team of dedicated professionals to develop cutting-edge technologies and ensure compliance with industry standards.

Wabtec Corporation seeks a Payroll Time and Attendance Specialist based in Pittsburgh. This position supports payroll operations and manages employee attendance records to help ensure accuracy and compliance. Role overview The specialist monitors time and attendance data, checks for discrepancies, and works to keep payroll processes running smoothly. Attention to detail and a commitment to regulatory compliance are important in this role. The position also plays a part in maintaining a positive experience for employees by helping resolve payroll and attendance questions. Key responsibilities Support payroll operations by tracking and verifying employee attendance records Ensure payroll is processed accurately and on time Help maintain compliance with relevant regulations Assist employees with payroll and attendance inquiries Location This role is based in Pittsburgh.

Role overview Gecko Robotics is seeking a Technical Recruiter based in Pittsburgh. This position centers on identifying and attracting talented professionals for technology roles. The recruiter partners with hiring managers to understand team goals and craft recruitment strategies that align with the company's growth plans. What you will do Source and engage candidates for technical positions Collaborate with hiring managers to define role requirements Develop recruitment plans that meet evolving team needs Location This role is located in Pittsburgh.

gatherai is hiring a Contract IT Specialist in Pittsburgh, PA. This position focuses on maintaining and improving the company’s core technology systems. The IT Specialist will work with several teams to ensure systems stay reliable and secure. Responsibilities Handle daily IT operations and resolve technical issues as they come up Work with team members across departments to meet technology requirements Monitor system performance and assist with security tasks Work Location This contract role is based on-site in Pittsburgh, PA.

As a Lateral Conflicts and Intake Specialist, you will play a critical role in managing the conflict clearance process for legal candidates in collaboration with our comprehensive Legal Recruiting Department and Conflicts Attorneys. This position involves facilitating the onboarding of New Clients and New Matters across all of our offices, ensuring a seamless and efficient process.

Join our dynamic team as an Event Specialist, where you will play a pivotal role in orchestrating memorable events that engage and inspire attendees. Your responsibilities will include planning, coordinating, and executing various events, ensuring each aspect aligns with our strategic objectives. This is an excellent opportunity for a passionate individual with a keen eye for detail and a knack for creative problem solving.

Join our dynamic team as a Collections Specialist, where you will play a crucial role in managing and optimizing our collections process. In this position, you will be responsible for liaising with clients to ensure timely payments and resolve any disputes. Your attention to detail and strong communication skills will be essential in maintaining positive client relationships while achieving collection goals.

Who We AreAurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.The Aurora Driver will create a new era in mobility and logistics, bringing a safer, more efficient, and accessible future for everyone.At Aurora, you will tackle complex challenges alongside passionate and intelligent individuals, enhancing your expertise while expanding your knowledge. For the latest news, visit aurora.tech or follow us on LinkedIn.Aurora seeks talented individuals from diverse backgrounds to help create a transportation ecosystem that enhances road safety, ensures timely delivery of essential goods, and improves mobility for everyone. We are in search of a Staff Technical Product Operations Manager who will significantly contribute to maximizing the potential of Aurora’s Mapping operations and technology for self-driving. In this role, you will leverage your strategic, operational, and product expertise to foster alignment across the organization, refine operational processes, and expedite product development.As a Staff Technical Product Operations Manager, you will collaborate closely with Engineering, Mapping Operations, Systems Safety, and Product Program Management to translate business objectives into actionable plans. This high-impact position requires a combination of strong product management instincts and operational discipline to design scalable systems for our Mapping organization. You will play a crucial role in developing and enhancing the operational framework that governs the scaling of our Mapping products and processes, including HD map expansion, updates, change detection, validation, and release readiness.

Join our dynamic team at eproinc as a Technical Lead specializing in IBM Websphere Message Broker. In this pivotal role, you will oversee the design and implementation of messaging solutions that enhance communication between various applications. Your expertise will guide our development team in adopting best practices and innovative approaches to ensure robust and scalable message-driven architectures.