Senior Lead Solution Consultant (German)

Wrike stands as the premier work management platform, empowering teams and organizations to collaborate, innovate, and excel daily. By centralizing all work and communication, Wrike simplifies processes, boosts productivity, and enables individuals to concentrate on their most meaningful tasks. Our Vision: A world where every individual can dedicate their en…

Join Keyloop, where we connect dealers, manufacturers, technology providers, and car buyers.We empower automotive dealers and manufacturers to embrace digital transformation by developing innovative technology that enhances car sales and ownership experiences. Utilizing advanced technology, we integrate our clients' systems, departments, and locations. Our open technology platform is shaping the future of the automotive industry, enabling clients to operate more efficiently, boost profitability, and provide exceptional customer experiences. Are you ready to make an impact? Role OverviewAs an Implementation Consultant, you will serve as a key resource for both Keyloop and its customers in the designated region. Your responsibilities will include developing and maintaining expertise in delivery requirements for various products, including Dealer Management Systems (DMS), Manufacturer Systems (MS), Country Specifics (CS), and Keyloop's partner applications. You will collaborate with Project Managers and Leads to ensure project activities are executed to meet quality standards and timelines outlined in contractual agreements.You will engage with customers both remotely and on-site, working alongside other Keyloop teams to ensure thorough discovery, documentation, configuration, training, and post-implementation support in accordance with Keyloop's Surestart deployment methodology.Additionally, you will participate in product reviews to facilitate ongoing skills development and maintain knowledge management resources to meet current and anticipated business needs and outcomes.

As a Customer Interactive Solutions Engineer (L2) specializing in German support, you will play a vital role in delivering exceptional second-line technical assistance to our clients. Your expertise will be instrumental in proactively diagnosing and resolving technical incidents and challenges. Through effective incident management, you will ensure a swift restoration of services, maintaining high standards of client satisfaction.Key Responsibilities:Deliver remote technical support to clients, ensuring timely and effective solutions.Investigate and identify the root causes of incidents to prevent recurrence.Oversee the resolution of incidents and service requests, ensuring thorough documentation.Engage in performance evaluations, pinpointing areas for improvement and providing actionable recommendations.Manage high-impact incidents through a structured problem management process, reviewing recurring issues to enhance service quality.

Role OverviewAs an AI Solutions Consultant at duvo, you will be the pivotal specialist responsible for designing, configuring, and optimizing Duvo agents for our clients. Collaborating closely with our Retail and CPG AI Transformation Managers during both pre-sales and post-sales phases, you will transform complex workflows into efficient, automated solutions. Although you won't be writing production code, you will engage with intricate tools, data sets, and business logic to achieve impactful results.Key ResponsibilitiesSupport Discovery and DesignWork collaboratively with Transformation Managers to conduct discovery sessions, meticulously mapping out current processes.Convert workflows into specific agent instructions, detailing the systems involved, data handling, decision-making rules, and exception handling pathways.Rapidly prototype agent flows using Duvo’s platform tools, validate assumptions against real data, and iterate effectively.Configure and Launch AgentsSet up Duvo agents via the platform, defining necessary data sources such as ERPs, portals, spreadsheets, and emails.Establish actions, guardrails, prompts, and logic for effective decision-making and exception management.Conduct end-to-end testing, troubleshoot issues, and iterate until agents are stable for production.Develop essential documentation, runbooks, and training materials to ensure customer teams are well-equipped to interact with agents.Optimize and ScaleMonitor agent performance metrics, including success rates, types of exceptions, time savings, and error trends.Propose enhancements to workflows and logic to maximize coverage and minimize manual processes.Collaborate with Transformation Managers to replicate and adapt successful agents across various categories, functions, and new clients.Provide actionable feedback on recurring patterns to the Product and Engineering teams to refine pre-built agents and enhance platform capabilities.Enable SalesAssist Sales and Transformation Managers in late-stage opportunities by delivering custom demos and conducting technical feasibility assessments.Offer preliminary estimates of effort and value based on analogous client case studies.

About Keboola Keboola has successfully raised $32 million in 2023, marking the largest Series A in Central Europe, with a vision to revolutionize how organizations engage with data. Our innovative platform delivers exceptional results, enabling our clients to achieve tenfold increases in performance. Our mission is clear: to empower businesses to harness the full potential of their data effectively. We are a global team of pioneers who value collaboration, trust, and experimentation as key drivers of success. The Role As a Senior Technical Consultant at Keboola, you will play a pivotal role within our Professional Services team, directly engaging with customers to ensure successful implementation of our solutions. You will lead targeted, outcome-oriented technical projects aimed at helping clients accelerate their adoption of the Keboola platform, addressing complex data challenges, and ensuring they derive long-term value from our offerings. Your role involves acting as a technical ally to Customer Success Managers, responding proactively to demand, and working within defined project scopes and exit criteria. You will also focus on a seamless transition of projects, ensuring clear communication and handover processes. In addition to your active project delivery, you will identify new engagement opportunities alongside the Customer Success team, contributing to ongoing demand generation. Collaboration is key; you will work closely with Customer Success Managers, Support, Engineering teams, and customer stakeholders throughout the entire engagement lifecycle, from discovery and scoping through to delivery and handoff.

Why Choose NebiusNebius is at the forefront of a transformative era in cloud computing, dedicated to empowering the global AI economy. We develop innovative tools and resources that help our clients tackle real-world challenges and reshape industries without incurring hefty infrastructure costs or needing extensive in-house AI/ML teams. Join our talented team and work alongside some of the most experienced professionals in AI cloud infrastructure.Our Work EnvironmentBased in Amsterdam and publicly traded on Nasdaq, Nebius boasts a global presence with R&D hubs across Europe, North America, and Israel. Our diverse team of over 1,400 includes more than 400 highly skilled engineers with profound expertise in both hardware and software engineering, complemented by a dedicated in-house AI R&D team.The PositionWe are currently in search of a Senior Security Solutions Engineer who possesses a robust background in strategic solution evaluation, vendor assessment, and practical Proof-of-Concept (PoC) validation. This pivotal role will serve as a critical link between identifying customer security requirements and executing the implementation of top-tier, enterprise-grade solutions. You will be responsible for defining the criteria, conducting market research, and performing technical validation for all significant security tools and services adopted by our clients.

D-ploy is a leading IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.We are dedicated to providing innovative, top-tier services and solutions to a diverse portfolio of industry-leading clients. By cultivating strong relationships and trusted partnerships within the IT community, we enhance our customers' IT productivity, driving organizational success and value. We are excited to welcome engaging, adaptable, and solution-focused individuals who are eager to join our dynamically growing, international organization. Focused on creating impactful value where IT matters, we invite you to be a part of our journey!We are currently seeking a Legal Lead - External Workforce & AI-Enabled HR Solutions to spearhead key projects involving the design of innovative tools, training, and experiences. This role is initially contracted until the end of March 2027, with the possibility of extension, and is available exclusively on a full-time basis.Key Responsibilities:Serve as the primary legal advisor on all matters related to the External Workforce, including worker classification, co-employment risks, tenure rules, and compliance with country-specific regulations.Provide insightful guidance on the legal implications of workforce solutions, policies, and program design in collaboration with HR, Procurement, and other stakeholders.Ensure compliance with global and local labor laws, regulatory updates, and audit requirements.Oversee the legal aspects of supplier agreements, contracting templates, and negotiation strategies for external workforce providers.Work closely with Procurement to maintain compliance throughout the source-to-contract lifecycle, including supplier governance and commercial escalations.Deliver legal oversight for AI-enabled HR tools, focusing on workforce classification, sourcing, and HR decision-making workflows.Evaluate compliance risks associated with AI usage, including data privacy, discrimination, transparency, and explainability.Actively participate as a key member in governance forums, steering committees, and cross-functional alignment meetings.Serve as the escalation point for audits, classification issues, or policy deviations.Identify, mitigate, and document legal risks in external workforce operations and AI deployment.Support global and local audits, risk assessments, and remediation actions.Enhance operational efficiency by streamlining legal guidance and expediting decision-making processes.

D-ploy is a leading provider of IT and Engineering Solutions, operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA.We are committed to delivering exceptional services and innovative solutions to industry-leading clients. Through fostering strong relationships and trusted partnerships within the IT community, we enhance our customers' IT productivity, significantly contributing to their organizational success and value.We seek engaging, adaptable, and solution-focused individuals eager to join a dynamically growing international organization. Our focus lies in creating value where IT matters most — come and be a part of our journey!Our goal is to drive innovation by supporting priority teams in developing truly customer-centric products and services. We are adopting a comprehensive approach that integrates design thinking, agile, and lean methodologies into product development. We are currently seeking an Innovation Specialist to assist in our key projects by designing innovative tools, training, and experiences.This position is initially for a one-year term with a possibility of extension, with full-time employment as the only form of engagement.

Join our dynamic professional services team at Quadient, where your expertise will be pivotal in shaping the success of our customers' experience strategies and their seamless implementations. Collaborating closely with your team members, you will play a crucial role in ensuring the effective deployment of Quadient solutions tailored to our clients' needs.Implement cutting-edge CXM software solutions.Oversee the installation and configuration of Quadient applications.Conduct comprehensive analysis of requirements and design effective solutions.Execute implementation tasks ranging from GUI configuration to lightweight programming.Lead technical projects to ensure successful delivery.

At Rohlik, we take immense pride in our Customer Care, which is a key reason we are regarded as a love brand. Our customers frequently commend our service on social media for being fast, human, and genuinely caring.As a Customer Care Specialist, you will be at the forefront of this experience. You will assist customers through phone, email, and chat, tackle complex issues that our AI cannot resolve, and ensure that every interaction leaves the customer feeling valued and supported.Why this role is excitingYou will represent a brand celebrated for its exceptional customer service and help establish the standard every day.You will engage with real people and real situations, focusing on problem-solving rather than following scripts.You will handle both inbound and outbound communications, not just responses.You will join a team that supports one another and takes pride in delivering excellent service.Hybrid setup: After onboarding (typically 1–2 months), you will have the opportunity to work from home — often 3–4 days per week, depending on shift coverage and operational needs.What you’ll doAssist customers via email, phone, and chat (both inbound and outbound).Resolve requests such as delivery time/address changes, item modifications, or updates to contact information.Provide support when issues arise — such as late orders, delivery concerns, or complaints.Coordinate with couriers to ensure successful and timely deliveries.Collaborate closely with other teams (Logistics, Procurement, etc.) to promptly address problems.Deliver accurate information regarding products and services.Gather customer feedback and communicate it to enhance our service.Utilize your authority to compensate complaints with credits within defined limits.Foster a positive team atmosphere, as Customer Care is a collaborative effort.What we’re looking forProven experience in customer service or customer-facing roles.Fluency in German is essential (advanced level) — both written and spoken.Proficient in English (minimum B2 level).

Transform the Future of Financial Services with CapcoAt Capco, we are at the forefront of management consulting and software development, collaborating with premier banks and insurance firms across Western Europe. Our dynamic and innovative environment fosters a culture where professionals can significantly impact the realm of financial technology.Curious about our culture and people? Discover more at: Capco Careers Slovakia

Join Veeam, the leading global provider of data resilience solutions, where we empower businesses to manage their data effectively at any time and place. With our robust offerings in data backup, recovery, portability, security, and intelligence, we safeguard over 550,000 customers globally. Become a part of our journey as we innovate and influence the future of data resilience. Together, we can make a significant impact for some of the world's top brands.About The Role:As a Sales Development Representative, you will be instrumental in driving new business opportunities through strategic outreach and lead generation in your assigned region. You will leverage both internal and external resources to identify prospects, assist with product details and quotations, and support our commercial success. Close collaboration with your teammates, involvement in pivotal sales events, and meticulous record-keeping in CRM systems are essential components of your role.Key Responsibilities:Initiate phone and email outreach to uncover new business opportunities in your designated territory.Utilize various tools to generate leads and identify unexploited markets.Assist qualified prospects with follow-up communication, product information, and quotations.Achieve monthly key performance indicators for commercial opportunities, as tracked via Salesforce reports.Engage in call-out days, events, and customer meetings alongside the sales team.Maintain precise lead data and activity logs in CRM systems.Contribute to the training and onboarding of new sales associates.Qualifications:Fluency in both German and English to facilitate effective communication.Exceptional organizational skills with the ability to multitask and prioritize effectively.Detail-oriented approach to maintaining accurate records.Proficient in Microsoft Office tools to enhance daily operations.Familiarity with the virtualization industry is advantageous.Bachelor's degree or an equivalent combination of education and experience is required.Team player with a positive attitude, thriving in a dynamic work environment.Preferred Skills:Experience with Salesforce is a plus.

D-ploy delivers IT and engineering solutions across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. The company works with a wide range of clients and focuses on building strong partnerships within the IT community to help customers improve productivity and achieve their business goals. This remote Dell Boomi Consultant role is based in Prague, Czechia, and centers on designing, building, and maintaining integration solutions. The position suits professionals who adapt quickly and enjoy problem-solving in an international setting. Key Responsibilities Design and document integration solutions using Dell Boomi, working with stakeholders to address business requirements. Develop, configure, and test integrations within Dell Boomi to ensure data accuracy, system reliability, and strong performance. Maintain and monitor existing integrations, identifying and resolving issues to keep operations running smoothly. Optimize integration processes for efficiency, scalability, and reliability. Troubleshoot and resolve integration problems quickly to minimize disruptions. Document integration workflows, configurations, and best practices thoroughly. Collaborate with cross-functional teams, such as developers, business analysts, and project managers, to gather requirements and provide technical expertise. D-ploy welcomes adaptable, solution-focused professionals who want to contribute to IT value in a growing international organization.

Role overview Wrike is looking for a Customer Success Manager (German) to join the Prague office on a maternity cover contract. This role focuses on supporting German-speaking clients and making sure they get the most from Wrike’s project management tools. What you will do Work closely with customers to understand their goals and challenges Offer tailored guidance and solutions that help clients succeed with Wrike Build and maintain strong, long-term relationships with German-speaking users Support customer satisfaction and retention through proactive communication What we look for Fluency in German Experience in customer success, account management, or a similar client-facing role Strong problem-solving skills Ability to communicate clearly and build trust with customers This is a maternity cover position based in Prague.

Role Overview Veeam Software is hiring a Sales Development Representative in Prague, Czechia. This position focuses on engaging with potential clients in German and supporting the growth of Veeam's backup solutions business. What You Will Do Connect with prospective customers using German, identifying their needs and introducing Veeam's offerings Support the sales team by qualifying leads and setting up meetings Help drive adoption of Veeam's technology in the market Who We’re Looking For Fluency in German Interest in technology and sales Strong communication skills This role is based in Prague and offers the chance to contribute to a recognized provider of backup solutions.

Join our team as a Network Support Engineer (L2), where you will deliver exceptional second-line technical support to our clients. This role focuses on proactively identifying and resolving technical incidents and issues, ensuring that our clients receive the highest level of service. You will manage and resolve incidents of medium complexity, restoring client services through effective incident management and resolution strategies.Key Responsibilities:Provide remote technical support to clients, ensuring timely and effective solutions.Analyze and identify the root causes of incidents to prevent recurrence.Guarantee the resolution of incidents and fulfill service requests efficiently.Engage in performance evaluations, pinpoint performance issues, and recommend improvements.Handle high-impact or recurring incidents through a structured problem management process.

Wrike is a leading work management platform designed for teams and organizations that prioritize collaboration, creativity, and success. Our platform simplifies workflow, boosts productivity, and empowers individuals to focus on their most meaningful tasks. Our Vision: A world where everyone can concentrate on their most impactful work, together. Are You Ready to Join the Wrike Team?We are seeking an enthusiastic, inquisitive, and growth-oriented Inside Sales Representative with a strong command of German to join our Commercial Sales team at Wrike. In this pivotal role, you'll foster meaningful relationships with potential and existing customers, identify new business opportunities, and drive the adoption of the Wrike platform. If you excel in a dynamic environment, enjoy solving complex problems, and thrive in collaboration with a vibrant team, we want to hear from you!This position is aligned with our Prague office strategy and follows a 3-day in-office work schedule. Working together in person fosters rapid learning, enhanced collaboration, and a synchronized rhythm that accelerates both personal and team development.Team Dynamics:The Inside Sales Representative will be responsible for cultivating business within a defined set of accounts in the commercial segments. You will collaborate closely with Account Managers to achieve specific booking targets. The ISR will engage in all aspects of sales activity, primarily outbound, while identifying customer pain points and challenges to offer optimal solutions.Your Impact:Proactively engage with all assigned existing customers and new prospects (hunting) to generate pipeline and incremental business.Develop a deep understanding of customer/prospect needs and identify opportunities for expanding Wrike's presence within existing accounts.Research industry trends, competitors, and workflows to tailor outreach and add genuine value.Identify new contacts and decision-makers within accounts through strategic networking and research.Personalize outreach via email, phone, and LinkedIn to demonstrate how Wrike can address their challenges.Qualify opportunities and connect interested prospects with the appropriate Account Executive and other relevant functions within the organization.Utilize outbound and AI tools (e.g., Lusha, Sales Navigator, SalesLoft, Regie) to create a targeted list of potential prospects for outreach.

Role Overview JetBrains is looking for a Customer Success Engineer for YouTrack. This role focuses on helping customers get the most out of YouTrack for project management. The position is open to candidates based in Amsterdam, Berlin, Munich, Prague, or remotely within Germany. What You Will Do Work closely with clients to support and improve their use of YouTrack Apply technical knowledge to help customers optimize their project management workflows Communicate with customers in German, offering guidance and troubleshooting when needed What We Look For Fluency in German Technical understanding of YouTrack or similar project management tools Strong communication skills Locations Amsterdam, Netherlands Berlin, Germany Munich, Germany Prague, Czech Republic Remote (within Germany)

Join our esteemed client's team as a Customer Service Advisor, specializing in the German language. This role invites dedicated professionals who thrive in providing exceptional customer service.As a Customer Service Advisor, you will manage customer inquiries through various channels including phone, email, and chat, ensuring prompt and effective solutions. Your responsibilities include documenting case resolutions, maintaining case lifecycles, and escalating priority matters when necessary.The ideal candidate will demonstrate outstanding communication skills, both independently and within a team environment, and will work diligently to achieve quality and performance benchmarks. A strong commitment to delivering customer satisfaction and adherence to project-specific Key Result Areas (KRAs) will be essential for your success in this role.Additional duties include participating in ongoing training sessions and undertaking ad hoc tasks aimed at enhancing client service and improving KPIs.

D-ploy is a dynamic IT and Engineering Solutions provider operating across the EMEA region, encompassing Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA.We pride ourselves on delivering innovative and high-quality services to a diverse range of industry-leading clients. By cultivating relationships and trusted partnerships within the IT community, we enhance our customers' IT productivity and significantly contribute to their organizational success.We are eager to connect with engaging, adaptable, and solution-oriented individuals who wish to join our rapidly growing international organization. If you are passionate about creating value in the IT space, we invite you to be part of our team!We are currently seeking a dedicated Service Desk Agent L1 to join our Prague team in a night shift capacity. This position is fully remote within the EU.