Transformation Manager at duvo | Prague

About UsAt duvo, we are committed to transforming the enterprise landscape where data transfers between systems are still a daily struggle. Inefficiencies caused by reliance on emails, outdated user interfaces, and manual processes can be costly and slow. Our team is dedicated to resolving these issues for good.As a rapidly growing organization, we are focus…

Role OverviewAs an AI Solutions Consultant at duvo, you will be the pivotal specialist responsible for designing, configuring, and optimizing Duvo agents for our clients. Collaborating closely with our Retail and CPG AI Transformation Managers during both pre-sales and post-sales phases, you will transform complex workflows into efficient, automated solutions. Although you won't be writing production code, you will engage with intricate tools, data sets, and business logic to achieve impactful results.Key ResponsibilitiesSupport Discovery and DesignWork collaboratively with Transformation Managers to conduct discovery sessions, meticulously mapping out current processes.Convert workflows into specific agent instructions, detailing the systems involved, data handling, decision-making rules, and exception handling pathways.Rapidly prototype agent flows using Duvo’s platform tools, validate assumptions against real data, and iterate effectively.Configure and Launch AgentsSet up Duvo agents via the platform, defining necessary data sources such as ERPs, portals, spreadsheets, and emails.Establish actions, guardrails, prompts, and logic for effective decision-making and exception management.Conduct end-to-end testing, troubleshoot issues, and iterate until agents are stable for production.Develop essential documentation, runbooks, and training materials to ensure customer teams are well-equipped to interact with agents.Optimize and ScaleMonitor agent performance metrics, including success rates, types of exceptions, time savings, and error trends.Propose enhancements to workflows and logic to maximize coverage and minimize manual processes.Collaborate with Transformation Managers to replicate and adapt successful agents across various categories, functions, and new clients.Provide actionable feedback on recurring patterns to the Product and Engineering teams to refine pre-built agents and enhance platform capabilities.Enable SalesAssist Sales and Transformation Managers in late-stage opportunities by delivering custom demos and conducting technical feasibility assessments.Offer preliminary estimates of effort and value based on analogous client case studies.

About UsAt duvo, we are revolutionizing the way enterprise teams manage data across systems. Many businesses are bogged down by the chaos of data transfer via emails, outdated user interfaces, and cumbersome handoffs, leading to inefficiencies that are costly and risky.Our dynamic team is dedicated to eliminating these challenges once and for all. With strong traction in the market, we are addressing real-world problems for our customers. To achieve our goals, we seek extraordinary talent that is committed to excellence. We value humility, hard work, and results-driven outcomes.Our VisionWe are developing the Agentic Automation Platform for enterprises—a cutting-edge solution that empowers AI agents to execute comprehensive workflows across user interfaces and APIs, all while ensuring robust governance. Our approach goes beyond traditional methods; while copilots may assist, at duvo, we ensure the job gets done.Business users define their desired outcomes, and our intelligent agents handle the planning, execution, exception approvals, and adaptive learning. We are initially focusing on sectors like retail, finance operations, and supply chain management, where the return on investment is clear, before expanding into further areas.Speed is our competitive advantage: we ship rapidly, iterate even faster, and foster continuous learning.

About UsAt duvo, we recognize that enterprise teams often waste time transferring data between outdated systems. This inefficiency leads to delays and risks that can be costly. Our dynamic team is dedicated to changing this paradigm for good. With robust traction and a commitment to solving genuine problems for our clients, we are on the lookout for exceptional talent to join our ranks. We pride ourselves on our humility, diligence, and results-oriented approach.Our VisionWe are developing the next-generation Agentic Automation Platform designed for enterprises—a comprehensive solution where AI agents autonomously handle end-to-end tasks across various user interfaces and APIs, all while ensuring governance. Our platform goes beyond traditional copilots, empowering business users to define outcomes while our agents manage planning, execution, approval requests, and continuous learning. Starting with sectors like retail—focusing on category management, supply chain, and financial operations, we aim to deliver clear ROI before expanding into other functions and industries.Velocity is our competitive advantage: we ship rapidly, iterate swiftly, and foster a culture of continuous improvement.Role OverviewWe are seeking a dedicated Technical Support Specialist who is enthusiastic about ensuring the success of our enterprise customers using our platform. In this role, you will serve as the vital link between customers, our AI Solutions Consulting team, and Customer Success, managing support via Intercom. Your focus will be on automating support processes where possible while ensuring that every interaction with customers is meaningful and high-quality.Key Responsibilities:Comprehensive Customer Experience Management: You will not only handle tickets but also follow through to ensure that issues are fully resolved, making sure customers feel valued throughout the process.Automation and Personalization: You will consistently identify opportunities for smart automation, self-service content, and streamlined workflows, ensuring that human interaction is reserved for the most critical moments.Collaboration Across Teams: You will work closely with AI Solutions Consultants and the Customer Success team to share insights, escalate issues intelligently, and maintain alignment on customer needs.Effective Communication: You will convey information clearly and calmly, whether dealing with frustrated stakeholders or complex cases, ensuring productive conversations.Proficient Use of Tools: Your daily tasks will involve deep engagement with Intercom and the duvo platform, allowing you to thoroughly understand the product, replicate issues, and provide accurate solutions.

About UsAt duvo, we recognize the frustration enterprise teams face with data being trapped across diverse systems. Our mission is to eliminate this chaos, which leads to inefficiencies and risks.We are an agile team dedicated to creating solutions that genuinely help our customers. We value humility, hard work, and measurable results, and we are on the lookout for extraordinary talent to join our ranks.Our VisionWe are developing an AI operations platform tailored for retail and CPG enterprises—an innovative solution where AI agents can autonomously execute tasks across various interfaces and APIs while ensuring governance.Duvo completes the tasks that conventional copilots initiate. Users define the desired outcomes; our AI agents strategize, execute, seek approvals for exceptions, and enhance their capabilities with each operation. We begin with a retail focus, particularly in areas such as category management, supply chain, and finance operations, demonstrating clear ROI before branching out to other sectors.Our competitive advantage lies in our speed: we ship quickly, iterate rapidly, and continuously learn.Your RoleAs a Tech Lead, you will spearhead the technical vision for an initiative and guide the team responsible for its execution. You are not just a manager but a skilled product engineer who actively contributes code alongside your team while also being accountable for team performance.This is not merely a managerial position for someone who used to code. You will write production code, evaluate pull requests, make architectural decisions, and establish the engineering standards that your team will adhere to. Anticipate dedicating 50–60% of your time to coding. You will also conduct one-on-one meetings, provide constructive feedback, assist in recruitment, and foster the growth of your team members—your leadership is grounded in technical credibility.Your Areas of Responsibility: You will be accountable for the technical quality, speed, and strategic direction of your initiative, as well as the development and performance of your engineers.Our product team is expanding into multiple initiatives, each led by a lead engineer, designers, and AI specialists. You will take the helm of one of these initiatives. We have talented engineers poised to step into leadership roles, and we are hiring externally to ensure that our existing engineers can focus on delivery.What We SeekWe have specific criteria that you must meet:Proven Track Record in Shipping and Ownership. You have consistently transformed ambiguous challenges into concrete products with measurable results, owning features from UI to API to data and deployment.Technical Leadership. You excel in making architectural decisions, managing technical debt, and setting quality benchmarks. Your technical expertise inspires your team.

About UsAt duvo, we recognize the challenges faced by enterprise teams who still find themselves transferring data between systems, caught in a web of emails, outdated interfaces, and cumbersome handoffs. This disorganization can prove to be costly, slow, and fraught with risk.Our mission is to eliminate these inefficiencies once and for all. With robust traction and a commitment to solving genuine problems for our customers, we are on the lookout for outstanding talent to join our team. We believe in humility, hard work, and letting our results do the talking.Our VisionWe are developing the Agentic Automation Platform for enterprises—an innovative solution where AI agents seamlessly execute end-to-end tasks across various user interfaces and APIs, all while ensuring built-in governance.Where traditional copilots fall short, duvo excels. Business users define their desired outcomes; our agents autonomously plan, execute, request approvals for exceptions, and continuously learn from each operation. We initially target the retail sector, focusing on areas such as category management, supply chain, and finance operations, where the return on investment is clear, before expanding into other functions and industries.Our competitive edge is our speed: we ship rapidly, iterate quickly, and foster cumulative learning.

About UsAt duvo, we are revolutionizing the way enterprise teams operate. Our mission is to eliminate inefficiencies that plague traditional workflows, such as data duplication across systems and cumbersome handoffs that lead to lost productivity. We're committed to innovation and believe that work should flow seamlessly, not get stuck in emails or outdated interfaces.Join our dynamic team as we tackle real-world challenges faced by our customers. We value humility, hard work, and results-driven outcomes.Our VisionWe are developing the Agentic Automation Platform, an advanced solution for enterprises that leverages AI agents to perform tasks across various UIs and APIs while ensuring compliance and governance. Our initial focus is on sectors like retail, supply chain, and finance operations, where the return on investment is clear. Our approach is to ship quickly, iterate faster, and learn continuously.Your RoleWe are looking for a Design Engineer who is enthusiastic about crafting exceptional, user-centered designs. You will collaborate closely with engineers to ensure the integration of your designs into our platform is seamless and effective.The ideal candidate will:Demonstrate a strong passion for design outcomes: Your drive for creating visually appealing and functional user experiences is evident.Possess robust design and technical skills: You will work at the intersection of design and engineering, ensuring high-quality implementation of design ideas.Be a proactive problem-solver: You will take ownership of design challenges, creatively pushing boundaries while meeting user and business needs.Collaborate effectively across teams: You will work with engineers, product managers, and other stakeholders to align on product vision and execution.Exhibit meticulous attention to detail: Your keen eye for UI/UX design, typography, color schemes, and user flow ensures consistency throughout our products.

About UsAt duvo, we are on a mission to revolutionize enterprise operations. Traditional data transfer methods cause inefficiencies, resulting in costly and time-consuming processes. We are determined to eliminate this chaos for good.Our dynamic team is dedicated to delivering impactful solutions for our customers. We value humility and hard work, allowing our results to reflect our capabilities.Our VisionWe are developing an innovative Agentic Automation Platform designed for enterprises. This platform enables AI agents to seamlessly execute comprehensive tasks across various UIs and APIs, ensuring built-in governance.Where other copilots fall short, duvo excels. Business users define their desired outcomes, while our agents autonomously plan, execute, seek approvals for exceptions, and learn with each task. We are starting with a focus on retail applications—such as category management and supply chain optimization—where the return on investment is clear, before expanding into other sectors.Our speed is our competitive advantage: we ship quickly, iterate faster, and build upon our learning.

Who We AreAt duvo, we are committed to revolutionizing enterprise workflows. Our mission is to eliminate the chaos that arises from data duplication across systems, which often leads to costly delays and risks. Our fast-paced team is dedicated to solving real-world challenges for our customers, and we are on the lookout for exceptional talent to join us in this journey. We believe in staying grounded, executing diligently, and letting our results speak for themselves.What We Are BuildingWe are developing the Agentic Automation Platform for enterprises, a cutting-edge solution where AI agents perform work seamlessly across various user interfaces and APIs while ensuring governance. Our platform empowers business users to define outcomes, allowing agents to strategize, execute, seek approvals for exceptions, and continuously learn from each task. Initially targeting retail functions such as category management and supply chain, we aim to demonstrate clear ROI and expand into adjacent sectors.Speed is our advantage: we prioritize rapid shipping, continuous iteration, and cumulative learning to maintain our competitive edge.What We Are Looking ForInstinct for Scalable, Distributed Systems: You have experience in designing and operating scalable systems.Engineers who possess a strong focus on security and reliability.High Ownership & Agency: You take initiative and are capable of unblocking your own progress.Collaborative Team Players: You work well with others and have a mindset focused on growth.Adaptable Engineers: You are eager to learn about our technology stack and beyond.Creative Problem Solvers: You thrive on tackling new technical challenges and take the lead in finding solutions.You Might AlsoBe a product-oriented builder who places great importance on customer outcomes and value.Have expertise in Large Language Models (LLM) and their effective use in production settings.Possess strong UI/UX sensibilities and attention to detail.Be a full-stack generalist who enjoys tackling new challenges in ambiguous situations.

About UsAt duvo, we are committed to transforming the way enterprise teams manage data. In a world where data often gets lost in emails and outdated interfaces, we aim to eliminate the chaos that hampers productivity. Our team is dedicated to addressing real challenges for real customers, and we believe that exceptional talent is key to our success.We are developing an innovative AI operations platform tailored for the retail and CPG sectors. This platform empowers AI agents to seamlessly execute tasks across various user interfaces and APIs, ensuring integrated governance throughout the process.Our approach is straightforward: we prioritize speed and adaptability, consistently delivering results that compound our learning and growth.Your RoleAs a Founding Product Manager, you will be the driving force behind defining the vision and rationale for your team's projects. You’ll identify impactful problems to solve, establish priorities, and ensure that each feature is delivered with clear success metrics in mind. Your work will bridge customer needs, business objectives, and engineering capabilities.This position demands a hands-on leader who is well-versed in technical matters and is committed to delivering clarity and conviction in their work. You will oversee product outcomes including the roadmap, prioritization, success metrics, and the customer feedback loop that informs our iterative process. Initially, you will manage all product surfaces like the assignment builder and case management queues, with a focus on more specialized areas as the team expands.

Join our dynamic team at YIT Group as a Project Manager in the vibrant city of Prague. In this pivotal role, you will be responsible for overseeing and managing various construction projects from inception to completion. Your leadership will ensure that projects are delivered on time, within budget, and to the highest quality standards. Collaborate with multidisciplinary teams and stakeholders to drive project success while adhering to safety regulations and environmental policies.We are looking for a candidate who is passionate about project management and thrives in a fast-paced environment. If you are ready to take on new challenges and make a significant impact, we want to hear from you!

Join our dynamic team at YIT Group as a Site Manager, where you will oversee construction projects and ensure they are completed on time and within budget. Your expertise in project management and leadership will be crucial as you coordinate with various stakeholders, manage site operations, and enforce safety regulations.

Make is the premier visual platform that empowers users to design, build, and automate a wide range of applications—from tasks and workflows to sophisticated systems—without requiring any coding expertise. Our headquarters are located in the vibrant tech hub of Prague, Czech Republic, with teams distributed across the USA, UK, Germany, France, Canada, India, and Chile, among other locations.We are seeking a talented Product Manager to join our dedicated team focused on enhancing observability and intelligence at Make. In this pivotal role, you will assist customers in navigating their AI and automation landscapes, facilitating easier monitoring, debugging, and data action at scale.

Keboola is looking for an Office Manager based in Prague to support both the Prague and Brno offices. This position focuses on creating a smooth and welcoming workplace, helping teams work efficiently and feel connected. The Office Manager plays a key part in daily operations. Tasks include coordinating office logistics, maintaining a comfortable environment, and serving as the main contact for employees’ needs. The role combines behind-the-scenes organization with a visible presence that helps shape the company culture. What you will do Oversee daily office operations for Prague and Brno locations Support a positive and collaborative workplace atmosphere Act as the primary point of contact for office-related matters Role overview Focus on employee experience and office efficiency Contribute to a culture of trust and teamwork Work in an AI-first environment with a team driven by data innovation

Join our dynamic team at Devoteam as an IT Asset Management (ITAM) Consultant in the heart of Prague. We are seeking a passionate and skilled professional to help organizations optimize their IT asset management strategies. You will play a pivotal role in assessing current processes, developing solutions, and implementing best practices to ensure effective management of IT assets.

TransPerfect is on the lookout for an experienced Senior Salesforce Product Manager to take charge of our CRM operating model in a dynamic and complex global environment. This pivotal role involves establishing structure, clarity, and control throughout the processes of intake, prioritization, and execution. We seek an individual capable of independently managing the model without the need for external guidance.Unlike traditional coordination positions, this role emphasizes ownership. The ideal candidate will possess robust product ownership skills combined with a deep, practical knowledge of the Salesforce platform, empowering them to make informed decisions in technically intricate situations, question ambiguous requirements, and proactively advance delivery.Core Responsibilities:Roadmap and Strategy• Define and sustain a transparent Salesforce roadmap that aligns with business priorities and platform development.• Transform strategic needs into organized initiatives rather than disorganized requests.• Strategically plan and structure the integration of new business units or acquisitions into the Salesforce ecosystem, detailing the approach for merging new teams, data, and processes with existing systems.Backlog and Intake Management• Own and proactively manage the CRM backlog from start to finish.• Implement structured intake processes, ensuring all requests are thoroughly scoped and documented prior to entering the backlog.• Interpret and critically assess business needs, pushing back on vague requirements or those that create unnecessary complexities or conflict with platform best practices.Prioritization and Stakeholder Management• Lead the prioritization efforts across a multifaceted global stakeholder landscape with competing demands.• Apply consistent prioritization criteria under pressure, balancing business value, technical risk, and platform integrity.• Clearly communicate priorities and trade-offs to both technical and non-technical stakeholders.Execution and Governance• Ensure execution clarity by defining stories, setting acceptance criteria, and providing delivery teams with the resources they need for successful implementation.• Uphold governance standards across all CRM change processes.

At Groupon, we are a dynamic marketplace where customers uncover exciting experiences and services daily, while local businesses flourish. With over a million merchant partners globally, we connect more than 16 million customers with exceptional deals across diverse categories. In a landscape often dominated by e-commerce giants, we take pride in being one of the select platforms dedicated to empowering local businesses based on performance.Groupon is on an ambitious journey to revolutionize our business through an unwavering focus on results. Despite having thousands of employees across multiple continents, we cultivate a culture that fosters innovation, rewards calculated risks, and celebrates achievements. Here, your impact can be felt immediately due to our scale and the pace of our transformation. We are the "best of both worlds"—large enough to possess substantial resources and scale, yet small enough for individuals to enjoy an impressive degree of autonomy and effect meaningful change.If you are enthusiastic about CRM, customer engagement, lifecycle marketing, and leveraging data-driven insights to drive growth, we invite you to join our expanding team. Help us develop impactful, results-oriented CRM strategies that strengthen customer relationships and enhance monetization across a global market.

Oddin.gg creates esports betting platforms for major sportsbooks, with a focus on real-time odds and personalized user experiences. The company values innovation, agility, and a strong interest in esports. As the business expands, marketing has become central to the commercial team’s mission to strengthen the brand and support growth. Role overview The Marketing Manager shapes brand content and design strategy, leads demand generation campaigns, and manages public relations. This position supervises a small marketing team and works alongside commercial and business leaders to ensure marketing aligns with company goals. What you will do Develop and implement content and design strategies for the brand Plan and oversee demand generation campaigns from start to finish Manage public relations and external communications to advance brand objectives Lead and mentor a team of content creators and marketing specialists Work closely with commercial and business unit leaders for unified execution Requirements 5–8 years of experience in content creation, demand generation, or public relations within a B2B SaaS startup Proven leadership skills and a hands-on approach Strong project management and multitasking abilities across marketing areas Proactive mindset, comfortable working both strategically and tactically Excellent communication and stakeholder management skills Experience using AI or automation tools in campaign execution What makes this role stand out This is an opportunity to help shape a growing esports brand and collaborate with teams across Oddin.gg. The company values creativity, agility, and results, giving team members the chance to make a tangible impact as the business grows. How to apply Send a resume to be considered. The Oddin.gg team looks forward to connecting.

Bolt is seeking an Operations Manager to strengthen its ride-hailing services in Prague. This position centers on improving local operations, with a direct impact on how people move around the city. What you will do Lead daily operational activities for Bolt’s ride-hailing business in Prague Identify and address challenges to enhance service quality and efficiency Work closely with local teams to implement solutions that support Bolt’s mission Who we’re looking for Detail-oriented and solutions-focused mindset Strong leadership and interpersonal skills Interest in shaping urban mobility and making a positive impact in Prague Our culture Bolt serves over 200 million customers in more than 50 countries across Europe and Africa. The company values a welcoming, inclusive environment for all team members, regardless of background or identity. Every employee’s contribution helps transform city life and supports Bolt’s goal of making urban areas more people-friendly.

Join TransPerfect as a Senior Salesforce Product Manager, where you will take full ownership of the CRM operating model in a dynamic and complex global environment. This pivotal role requires you to establish clarity, structure, and control throughout the intake, prioritization, and execution processes. We are looking for an individual who can independently manage the model without relying on external guidance.This position transcends mere coordination; it is an ownership role. The successful candidate will possess a robust understanding of product ownership principles and have hands-on experience with the Salesforce platform, enabling them to make informed decisions in technically challenging scenarios, question requirements when necessary, and actively propel delivery forward.Core Responsibilities:Roadmap and Strategy• Define and sustain a comprehensive Salesforce roadmap that aligns with business objectives and platform development.• Convert strategic demands into structured initiatives rather than isolated requests.• Strategically plan and manage the onboarding of new business units or acquisitions into the Salesforce ecosystem, detailing the integration approach for new teams, data, and processes.Backlog and Intake Management• Own and actively oversee the CRM backlog from start to finish.• Enforce a structured intake process, ensuring all requests are thoroughly scoped and documented before entering the backlog.• Interpret and refine business needs, challenging unclear requirements and avoiding unnecessary complexity or conflicts with platform best practices.Prioritization and Stakeholder Management• Steer prioritization efforts across a complex global stakeholder landscape with competing interests.• Implement consistent prioritization criteria under pressure, balancing business value, technical risk, and platform integrity.• Clearly communicate priorities and trade-offs to both technical and non-technical stakeholders.Execution and Governance• Ensure execution clarity by defining stories, setting acceptance criteria, and equipping delivery teams with the necessary resources.• Uphold governance compliance across all CRM change processes.