Advanced IT Support Engineer

About Our ClientOur client is a premier managed IT services provider, dedicated to delivering dependable, secure, and scalable technology solutions tailored for businesses. They offer a comprehensive suite of services, including proactive IT support, cloud solutions, and security-focused strategies to facilitate smooth daily operations.About TeamifiedTeamifi…

About Teamified Teamified works with top enterprises and digital companies in Australia, helping them build remote teams in India, the Philippines, and Sri Lanka. The company focuses on recruiting skilled professionals for technology projects and currently has over 200 team members, including engineers, testers, and product managers, supporting more than 20 partners. Teamified aims to improve how organizations create and manage remote teams, emphasizing strong relationships, trust, integrity, and effective hiring. The company is also developing its own technology products to deliver better results for clients, partners, and employees. About the Client This client is an IT technology firm providing tailored IT solutions for small and medium-sized businesses. Their team delivers reliable and efficient support, helping clients keep operations running smoothly. Role Overview The Remote Technical Support Specialist will join the systems team to support daily IT operations. This role involves close collaboration with technicians, following instructions provided via chat and ticketing systems to complete assigned tasks accurately and efficiently. Key Responsibilities Microsoft 365 Administration Manage Microsoft Office 365 environments, including SharePoint, Exchange, and tenant administration Handle user lifecycle management tasks: Create and delete user accounts Reset passwords Assign or remove licenses Configure Multi-Factor Authentication (MFA) Block or unblock user sign-ins Manage shared mailboxes and distribution lists Grant or revoke mailbox permissions and delegations

Join our dynamic team at tasq-work as a Technical Support Representative in the thriving area of Quezon City. You will play a vital role in providing outstanding service to our esteemed clients through efficient communication, adept problem-solving, and precise customer profiling.Key ResponsibilitiesAddress customer inquiries promptly and professionally via phone, email, and chat.Effectively resolve customer issues and complaints with an emphasis on first-call resolution.Maintain detailed and accurate records of all customer interactions.Collaborate with team members to enhance customer service processes.Provide comprehensive product and service information to assist customers with their needs.Proactively identify avenues to improve the overall customer experience.Achieve or surpass individual and team performance targets.

About Teamified Teamified partners with leading enterprises and digital businesses in Australia, helping them build skilled remote teams in India and Sri Lanka. The company’s workforce includes over 200 engineers, testers, product managers, and other specialists who support more than 20 partners. Teamified emphasizes strong relationships, trust, and integrity throughout its hiring process, and is also developing new technology products to improve outcomes for clients, partners, and employees. About the Client This role supports a top technology and payments solutions provider serving clients across Australia and New Zealand. The client delivers a range of products covering both traditional and digital payment systems. Known for addressing complex payment challenges, they focus on responsible environmental and social practices and prioritize excellent customer service. Role Overview: Technical Support Representative The Technical Support Representative will provide timely and effective technical support to clients. This position requires a customer-focused approach to ensure service quality and client satisfaction.

Role Overview WNS Global Services is hiring a Project Manager in Quezon City to focus on IT and RPA support projects. This role calls for someone who brings energy and leadership, ready to guide teams and deliver results. What You Will Do Oversee project timelines and deliverables for IT and RPA support initiatives Coordinate with stakeholders to align on project goals and progress Drive projects forward, ensuring objectives are met efficiently Location Quezon City

Join Intellect, a pioneering global leader in mental health technology, actively serving over 100 markets around the world. We collaborate with Fortune 500 companies, governmental bodies, and leading tech platforms to provide essential crisis care, trauma support, and promote workforce wellbeing on a large scale.As we expand our Trust & Safety clinician network, we are seeking dedicated professionals to deliver high-quality, trauma-informed support to individuals experiencing crises or high-stress situations. Whether you have prior experience in trauma and Trust & Safety work or are eager to enhance your skills through our comprehensive in-house training and supervision, we invite you to connect with us.Why Join Us?Flexible Employment Options: Choose from freelance, part-time, or full-time positions.Competitive Compensation & Flexible Scheduling: Tailored to meet your needs.In-House Trauma Training & Supervision: Perfect for those new to Trust & Safety work.Minimal Administrative Burden: We take care of scheduling, billing, and operational support.Ongoing Supervision & CPD/CE Credits: Regular supervision sessions every two months.Diverse Clientele: Engage with both local users and global Trust & Safety teams.Additional Opportunities: Participate in webinars, crisis helplines, content creation, and clinical leadership pathways for career advancement.Your Responsibilities:Provide 1:1 onsite or telehealth trauma-informed support to Intellect’s clients.Assist individuals in Trust & Safety teams, high-stress roles, or post-trauma scenarios.Collaborate with our internal clinical team to enhance programs and share best practices.Be adaptable to onsite work based on client needs.Preferred Qualifications: (Not mandatory; in-house training available for those keen to learn)Experience in trauma, crisis support, or Trust & Safety teams.Proficiency in trauma-informed modalities such as:Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)Eye Movement Desensitization and Reprocessing (EMDR)Dialectical Behavior Therapy (DBT) for trauma survivorsSomatic Experiencing (SE)Prior experience with Employee Assistance Programs (EAP) and/or adult counseling.Ready to Make a Difference?If you're looking to contribute meaningfully to trauma and crisis support and be part of a mission-driven global team, we encourage you to apply. With various freelance, part-time, and full-time roles available, this is an exciting opportunity to expand your practice and join one of the fastest-growing mental health platforms globally.

Teamified partners with leading enterprises and digital-native businesses in Australia, helping them build and manage remote teams in India and Sri Lanka. With more than 200 professionals across engineering, testing, and product management, Teamified supports over 20 partners and is developing its own technology solutions to improve service offerings. The company values strong relationships, trust, and effective hiring practices to deliver results for clients, partners, and employees. This Technical Support Representative role is for a client recognized as a leader in technology and payment solutions across Australia and New Zealand. The client offers products covering both traditional and digital payment systems, serving a diverse range of businesses. They are committed to responsible environmental and social practices and place a high priority on customer service. Role overview The Technical Support Representative will provide timely and effective technical support to clients, focusing on resolving customer inquiries and technical issues. This position plays a key part in ensuring clients receive high-quality service and support. What you will do Deliver prompt technical assistance to clients, addressing both product and service-related questions Resolve customer issues efficiently to maintain exceptional service standards Support a range of payment solutions, including traditional and digital systems Requirements Experience in technical support or a related customer service role Strong communication and problem-solving skills Ability to work effectively with clients to resolve technical inquiries This position is based in Quezon City, Metro Manila, Philippines.

About the Role WNS Global Services is hiring for support roles in Training, Workforce, and Operations Leadership based in Libis, Quezon City. These positions focus on guiding teams, mentoring colleagues, and supporting operational goals that help deliver strong service to our clients. What You Will Do Lead and mentor team members in training, workforce management, or operations Promote operational excellence and support service delivery Contribute to ongoing process improvements Who We’re Looking For Experience or interest in training, workforce management, or operations leadership Comfort working in a busy, client-focused setting Commitment to continuous improvement and team development These roles offer the chance to make a real impact across our teams and client relationships.

Become an integral part of a dynamic team as a Technical Support Representative for a US Payroll Account based in Quezon City. In this role, you will be responsible for delivering exceptional service to our clients, utilizing your technical knowledge and outstanding customer service abilities.Key ResponsibilitiesProvide assistance to customers with inquiries regarding human capital management systems and services through various communication channels including phone, email, and chat.Efficiently diagnose and troubleshoot technical issues.Record and monitor customer interactions and technical problems within the system.Offer detailed guidance and solutions to enhance the user experience.Work closely with internal teams to ensure prompt resolution of issues.Maintain an in-depth understanding of company products and services to provide knowledgeable support.Meet and exceed performance targets focused on customer satisfaction and problem resolution.RequirementsMinimum of a High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum).At least 1 year of experience in handling an international voice account.Experience with human capital management tools such as Kronos or Workday is a plus.Experience in telecommunications or troubleshooting is advantageous.Fluency in both spoken and written English is required.Willingness to work fully on-site in Quezon City.Able to work on a shifting schedule.Availability to start as soon as possible.BenefitsFree Health Maintenance Organization (HMO) coverage.Night shift differential pay.Incentives for program performance.Opportunities for career growth (pioneering account).Please note that this position is contingent upon the final company or account assignment.

About the Role WNS Global Services is hiring for Support Roles focused on Training, Workforce Management (WFM), and Quality Assurance in Quezon City. These roles play a key part in strengthening customer service and improving how our teams operate. Main Responsibilities Work with multiple departments to support training programs, workforce planning, and quality checks. Help maintain high standards for service and operational performance. Contribute ideas and solutions to improve processes and outcomes. Who We’re Looking For Team players who communicate well across functions. People who care about quality and continuous improvement. Individuals ready to support training, workforce management, or quality assurance tasks as needed. WNS values fresh perspectives and commitment to delivering strong results. Join us in supporting teams that shape excellent customer experiences.

Join Accor Hotels as an Engineering Supervisor, where you will lead a team dedicated to maintaining our high standards of service and facility management. Your expertise will ensure that all engineering projects are completed efficiently, on time, and within budget while upholding safety and operational standards.

Join Accor Hotels as an Engineering Supervisor and lead our engineering team to ensure the highest standards of maintenance and operational efficiency. You will be pivotal in overseeing engineering projects, ensuring compliance with safety regulations, and managing team performance. Your leadership will contribute to creating exceptional guest experiences.

Join our team as a C Software Engineer at Udit Consultant, where we are urgently seeking talented individuals to help shape the future of IT in Okhla. Competitive Salary: ₹30,000 to ₹40,000 per month. Experience Required: Minimum of 3 to 5 years in C or C++ software development, with a focus on IoT applications. Qualifications: A completed Bachelor's degree in Computer Science or a related field is required. As a C Software Engineer, you will work with an elite team, developing next-generation technologies that drive life-saving emergency services across India and Sri Lanka. Your role will involve designing, developing, and deploying high-performance, scalable applications, including cutting-edge IoT solutions. Key Responsibilities: - Create sustainable, reliable, and backward-compatible telecom-grade enterprise applications. - Work with the latest technologies in C and C++ for telecom and IoT devices. - Integrate IoT and C applications with cross-platform web services. - Utilize Agile methodologies for documentation, design, development, deployment, and maintenance of applications. - Stay updated with new technologies and software trends. - Contribute to the product design and development process from start to finish. - Engage in initiatives that positively impact lives on a large scale.

Join our dynamic team as a Lead Engineer for Food & Beverage, specializing in Project Management. In this pivotal role, you will oversee engineering projects within the food and beverage sector, ensuring that all projects are completed on time, within scope, and within budget. You will lead a team of engineers and collaborate with cross-functional teams to drive innovation and excellence in our operations.

Join our dynamic team as a Data Engineer II, where you will collaborate closely with product teams and business stakeholders to drive innovative data project initiatives. In this fast-paced role, you will not only develop but also maintain data applications, focusing on automation to minimize human intervention in processes. Your contributions will be pivotal in enhancing our data capabilities and ensuring that our systems operate efficiently.

As an Entry-Level Software Engineer at Arch Global Services, you will play a pivotal role as a system configurator, focusing on the development, implementation, and maintenance of innovative software solutions. Your primary responsibilities will include gathering and interpreting user requirements, effectively translating them into functional applications and systems.In this role, you will engage in analysis, design, configuration, debugging, testing, and providing support for various software applications. You will collaborate closely with the Agile Program Manager (APM), Digital Product Manager (DPM), and Business Systems Analyst (BSA) to accurately capture stakeholder requirements and system specifications, transforming them into essential engineering artifacts such as design specifications, source code, test scripts, and test results.Work alongside software architects and engineers to ensure alignment with Enterprise Architecture principles and best practices in software development.Participate as a key member of Agile teams, contributing to application design, coding, code reviews, and testing while keeping the Agile team and APM informed of project progress.Provide valuable insights to stakeholders, promoting effective and efficient methods to achieve project objectives.Proactively manage engineering risks by tracking and communicating potential issues, while developing strategies to mitigate them.Coordinate with various project teams to address interdependencies and resolve any challenges that arise.Assist business units in resolving complex user inquiries and issues, adhering to production support processes and service level agreements (SLAs).Stay updated with the latest technology trends and software engineering standards, practices, and tools.Contribute to the APM/DPM in formulating the Product Roadmap and High-Level Estimates.Collaborate with IT management to establish and refine documentation and engineering artifact standards, guidelines, processes, and templates.

We are seeking a talented and dedicated Senior Software Engineer specializing in Java to join our dynamic team. In this fully remote role, you will have the opportunity to work alongside skilled professionals from diverse backgrounds, developing innovative software solutions that drive business success. As a Senior Software Engineer, you will be responsible for designing, implementing, and maintaining software applications while ensuring best practices in coding and development methodologies.Join us to shape the future of technology with your expertise!

About TeamifiedAt Teamified, we collaborate with leading enterprises and digital-native businesses in Australia to help them establish their remote teams in India, the Philippines, and Sri Lanka. Our commitment to excellence is reflected in our team of over 200 engineers, testers, product managers, and more, who work diligently across 20+ partners. We believe in transforming how organizations build and manage remote teams through strong relationships, trust, integrity, and a winning culture. Additionally, we are developing our own technology products to further enhance our offerings. Our focus is on delivering outstanding results for our customers, partners, and team members. Client Overview:Our client is a premier Australian publication that specializes in technology, innovation policy, and the future of industry. We are dedicated to promoting informed discussions and strategic decision-making through high-quality journalism, events, and communications. Position Overview:We are in search of a proactive and detail-oriented Virtual Administrative Assistant to support our esteemed client. This role encompasses CRM and data management, marketing administration, reporting, and operational support. The ideal candidate will possess strong business acumen, technical proficiency, and the ability to work collaboratively with diverse stakeholders. Key Responsibilities:CRM, CMS & Data ManagementMaintain and refine CRM records (remove duplicates, enhance contact details).Create targeted marketing and stakeholder lists to facilitate campaign efforts.Manage and update CMS content, including manual processes as required.Aggregate and organize data from platforms such as Harvest, ASX announcements, and grant hubs.Systematize and organize SharePoint folders and editorial image libraries.Reporting & Finance SupportTrack and follow up on overdue Stripe subscription invoices.Set up and maintain Harvest projects; produce basic usage reports.Assist with monthly reporting activities for retainer clients.Support data analysis for sponsored content and advertising reports.Content & Marketing AdministrationPost approved content across various social media platforms.Coordinate the transcription of interviews and podcasts.Manage podcast uploads (Podbean, WordPress) and archive audio files to SharePoint.People & OperationsProvide diary management support for senior executives.Coordinate onboarding and offboarding processes for new and departing staff.

Join Intellect, a premier global mental health technology firm operating in over 100 markets around the world. We collaborate with Fortune 500 companies, governments, and top technology platforms to provide comprehensive crisis care, trauma support, and workforce wellbeing at a large scale.We are in the process of expanding our Trust & Safety clinician network to offer high-quality, trauma-informed support for individuals facing crises or working in high-stress environments. Whether you are an experienced professional in trauma and T&S work or eager to enhance your skills through our in-house training and supervision, we invite you to connect with us.Why Choose Intellect?Flexible Employment: Options include freelance, part-time (a few days per week), or full-time (5 days a week).Competitive Compensation: Enjoy attractive pay with a flexible schedule.Comprehensive In-house Training: Receive trauma training and supervision if you are new to T&S work.Reduced Administrative Responsibilities: We handle scheduling, billing, and operational support.Ongoing Supervision & Professional Development: Regular supervision every two months, along with CPD/CE credits.Varied Clientele: Work with local users and global Trust & Safety teams.Additional Opportunities: Participate in webinars, crisis helplines, content creation, and clinical leadership pathways for career advancement.Your ResponsibilitiesProvide 1:1 onsite or telehealth trauma-informed support to Intellect’s clients.Assist individuals working in Trust & Safety teams, high-pressure roles, or post-trauma environments.Collaborate with our internal clinical team to enhance programs and share best practices.Be available for onsite work as required by client needs.Preferred Qualifications (not mandatory; in-house training provided)Experience in trauma, crisis support, or Trust & Safety teams.Proficiency in trauma-informed modalities such as:Trauma-Focused Cognitive Behavioural Therapy (TF-CBT)Eye Movement Desensitization & Reprocessing (EMDR)Dialectical Behaviour Therapy (DBT) for trauma survivorsSomatic Experiencing (SE)Prior experience with Employee Assistance Programs (EAP) and/or adult counselling.Let's Connect!If you are passionate about making a significant impact in trauma and crisis support and want to be part of a mission-driven global team, we are excited to hear from you. With various freelance, part-time, and full-time positions available, this is an excellent opportunity to grow your practice while joining one of the fastest-growing mental health platforms worldwide.

Join our dynamic team at Global Medical Virtual Assistants as a Medical Virtual Assistant. In this role, you will collaborate closely with healthcare providers and insurance companies to optimize patient care and ensure the seamless functioning of medical operations.Key Responsibilities:Handle inbound and outbound communications with patients, healthcare providers, and insurance companies regarding appointments and inquiries.Exhibit exceptional phone etiquette to foster positive interactions.Collect and verify patient medical histories through various Electronic Medical Records (EMR) systems including Cerner, Epic, AthenaNet/AthenaHealth, and NextGen.Confirm healthcare insurance coverage and eligibility for patients.Provide comprehensive administrative support, including data entry, appointment scheduling, email management, record management, and timekeeping.Assist with health promotion, care plan explanations, patient admissions, and front-desk triage.Serve as a primary liaison between patients and medical professionals, building strong relationships.Maintain compliance with HIPAA regulations to protect patient privacy.