Guest Services Representative

Guest Services Representatives at rhg play a key role in ensuring every guest receives attentive service from arrival through departure at the Quezon City property. This position centers on supporting guests and maintaining a welcoming atmosphere throughout their stay. Key responsibilities Respond to guest inquiries with professionalism and care Manage check…

Join our dynamic team at tasq-work as a Customer Service Representative in Quezon City! We are seeking enthusiastic Call Center Agents who are dedicated to providing outstanding service to our valued clients. Your role will involve utilizing your exceptional communication skills, adept problem-solving abilities, and customer profiling expertise to create positive experiences.Key Responsibilities:Respond to customer inquiries promptly and professionally through phone, email, and chat channels.Resolve customer issues and complaints with a strong emphasis on first-call resolution.Maintain precise and comprehensive records of all customer interactions.Work collaboratively with team members to enhance customer service processes.Deliver relevant product and service information to assist customers.Identify and act on opportunities to improve the overall customer experience.Achieve or surpass individual and team performance goals.

Tasq-Work is looking for a Retail Associate / Customer Service Representative to support a growing retail account in Cyberpark, Quezon City. This role centers on providing responsive and helpful service to customers through multiple channels. Strong communication skills, attention to detail, and a practical approach to problem-solving are essential. What you will do Respond to customer inquiries by phone, email, and chat in a prompt and professional manner. Work to resolve customer concerns and complaints, aiming to address issues on the first contact whenever possible. Keep accurate records of all customer interactions. Collaborate with team members to improve service processes. Provide clear and accurate information about products and services to help customers make informed decisions. Identify opportunities to improve the customer experience and suggest enhancements. Strive to meet or exceed individual and team performance targets. Location This position is based onsite at Cyberpark in Quezon City, Metro Manila, Philippines.

Join a dynamic team as a Customer Service Representative for a leading Ride Sharing account located in Anonas. In this role, you will be at the forefront of customer engagement, providing outstanding service by addressing inquiries, resolving customer issues, and meeting their diverse needs with professionalism.Key ResponsibilitiesRespond to customer inquiries through phone, email, and chat with professionalism and efficiency.Resolve customer issues and complaints with a focus on first-call resolution.Document all customer interactions accurately and thoroughly.Work collaboratively with team members to improve customer service processes.Deliver clear and precise information regarding products and services.Achieve or surpass both individual and team performance metrics.RequirementsMinimum of a high school diploma.At least 12 months of relevant BPO experience and 6 months of sales experience.Proficient in both spoken and written English.Willing to work fully on-site in Anonas, Quezon City.Available for graveyard shifts and flexible scheduling.Immediate availability is preferred.BenefitsComplimentary Health Maintenance Organization (HMO) coverage.Dependent coverage at no additional cost.Night shift differential pay.Performance-based incentives.Note: Job placement is subject to the final company or account assignment.

Join our dynamic team at tasq-work as a Technical Support Representative in the thriving area of Quezon City. You will play a vital role in providing outstanding service to our esteemed clients through efficient communication, adept problem-solving, and precise customer profiling.Key ResponsibilitiesAddress customer inquiries promptly and professionally via phone, email, and chat.Effectively resolve customer issues and complaints with an emphasis on first-call resolution.Maintain detailed and accurate records of all customer interactions.Collaborate with team members to enhance customer service processes.Provide comprehensive product and service information to assist customers with their needs.Proactively identify avenues to improve the overall customer experience.Achieve or surpass individual and team performance targets.

Join our dynamic team at Bestank Manufacturing Corporation as a Sales Representative. In this role, you will be responsible for driving sales growth by building relationships with customers, understanding their needs, and providing them with tailored solutions. You will engage with clients through various channels and work closely with our marketing team to develop strategies that enhance our market presence.

Join our dynamic team at tasq-work as a Customer Service Representative for our rapidly expanding Ride Sharing account in Anonas. In this role, you will provide outstanding service to our valued clients by efficiently addressing inquiries, resolving issues, and catering to customer needs.Key ResponsibilitiesRespond swiftly and professionally to customer inquiries via phone, email, and chatResolve customer issues and complaints with an emphasis on first-call resolutionMaintain precise and detailed records of customer interactionsCollaborate with team members to improve customer service processesDeliver clear and accurate information about products and servicesAchieve or surpass individual and team performance objectivesRequirementsHigh school diploma or equivalent requiredMinimum of 1 year BPO experience with at least 6 months in chat support OR 1 year of payroll experienceProficient in both spoken and written EnglishWilling to work fully on-site in Ortigas, Pasig CityAvailable to work on a graveyard shift and flexible schedulingAvailability to start as soon as possibleBenefitsComplimentary HMOCoverage for dependentsNight shift differential payIncentives programsPlease note that employment is contingent upon the final company or account assignment.

Role Overview WNS Global Services is hiring a Customer Specialist for its Bridgetowne site in Quezon City. This role serves as the first point of contact for clients, focusing on prompt and effective support. What You Will Do Respond to customer inquiries through multiple channels Share accurate product and service information Resolve complaints efficiently and professionally Work to maintain strong customer satisfaction Coordinate with other teams to improve service delivery Who We’re Looking For Applicants should bring experience in customer service and a commitment to helping clients. A track record of delivering quality support is important for this position.

About Teamified Teamified partners with leading enterprises and digital businesses in Australia, helping them build skilled remote teams in India and Sri Lanka. The company’s workforce includes over 200 engineers, testers, product managers, and other specialists who support more than 20 partners. Teamified emphasizes strong relationships, trust, and integrity throughout its hiring process, and is also developing new technology products to improve outcomes for clients, partners, and employees. About the Client This role supports a top technology and payments solutions provider serving clients across Australia and New Zealand. The client delivers a range of products covering both traditional and digital payment systems. Known for addressing complex payment challenges, they focus on responsible environmental and social practices and prioritize excellent customer service. Role Overview: Technical Support Representative The Technical Support Representative will provide timely and effective technical support to clients. This position requires a customer-focused approach to ensure service quality and client satisfaction.

As a Client Services Manager at Global Medical Virtual Assistants, you will lead and inspire a dedicated team of virtual assistants. Your primary responsibility will be to align the performance of our virtual assistants with the expectations of our esteemed clients, ensuring satisfaction and operational excellence.Key Responsibilities:Overseeing daily operations, planning, and problem-solving for Medical Client-VA teams to achieve client-set targets.Collaborating with clients to develop task lists aimed at enhancing productivity and profitability for their businesses and Client-VA relationships.Assisting clients in expanding their businesses by leveraging the diverse services offered by Global Medical.Managing relationships between Medical Clients and their virtual assistants, addressing needs, and ensuring high-quality service delivery.Proactively mitigating concerns, anticipating growth, identifying trends, and handling escalations and negotiations as needed.

Teamified partners with leading enterprises and digital-native businesses in Australia, helping them build and manage remote teams in India and Sri Lanka. With more than 200 professionals across engineering, testing, and product management, Teamified supports over 20 partners and is developing its own technology solutions to improve service offerings. The company values strong relationships, trust, and effective hiring practices to deliver results for clients, partners, and employees. This Technical Support Representative role is for a client recognized as a leader in technology and payment solutions across Australia and New Zealand. The client offers products covering both traditional and digital payment systems, serving a diverse range of businesses. They are committed to responsible environmental and social practices and place a high priority on customer service. Role overview The Technical Support Representative will provide timely and effective technical support to clients, focusing on resolving customer inquiries and technical issues. This position plays a key part in ensuring clients receive high-quality service and support. What you will do Deliver prompt technical assistance to clients, addressing both product and service-related questions Resolve customer issues efficiently to maintain exceptional service standards Support a range of payment solutions, including traditional and digital systems Requirements Experience in technical support or a related customer service role Strong communication and problem-solving skills Ability to work effectively with clients to resolve technical inquiries This position is based in Quezon City, Metro Manila, Philippines.

Become an integral part of a dynamic team as a Technical Support Representative for a US Payroll Account based in Quezon City. In this role, you will be responsible for delivering exceptional service to our clients, utilizing your technical knowledge and outstanding customer service abilities.Key ResponsibilitiesProvide assistance to customers with inquiries regarding human capital management systems and services through various communication channels including phone, email, and chat.Efficiently diagnose and troubleshoot technical issues.Record and monitor customer interactions and technical problems within the system.Offer detailed guidance and solutions to enhance the user experience.Work closely with internal teams to ensure prompt resolution of issues.Maintain an in-depth understanding of company products and services to provide knowledgeable support.Meet and exceed performance targets focused on customer satisfaction and problem resolution.RequirementsMinimum of a High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum).At least 1 year of experience in handling an international voice account.Experience with human capital management tools such as Kronos or Workday is a plus.Experience in telecommunications or troubleshooting is advantageous.Fluency in both spoken and written English is required.Willingness to work fully on-site in Quezon City.Able to work on a shifting schedule.Availability to start as soon as possible.BenefitsFree Health Maintenance Organization (HMO) coverage.Night shift differential pay.Incentives for program performance.Opportunities for career growth (pioneering account).Please note that this position is contingent upon the final company or account assignment.

Role Overview WNS Global Services is hiring a Credit Analyst for the Eastwood site in Quezon City. This position focuses on evaluating credit data and financial statements to help determine the risk of extending credit or lending funds. What You Will Do Analyze credit data and financial statements Assess the creditworthiness of individuals or businesses Develop financial models to support credit decisions Location Eastwood, Quezon City

Role Overview WNS Global Services is hiring an Insurance Specialist in Quezon City. This position focuses on handling insurance claims, supporting clients, and maintaining compliance with industry standards. What You Will Do Manage and process insurance claims accurately Assist clients with insurance-related questions and needs Resolve customer inquiries promptly and professionally Maintain detailed and accurate records of all transactions Ensure all activities comply with relevant industry regulations Location Quezon City

Role Overview WNS Global Services is seeking a Healthcare Specialist (USRN) for its Quezon City office. This position calls for a licensed US Registered Nurse to support healthcare operations and contribute to better patient outcomes. What You Will Do Apply nursing knowledge to assist with healthcare processes Help maintain compliance with healthcare regulations Support the delivery of quality services to patients and partners Location This role is based in Quezon City.

Role Overview WNS Global Services is looking for a GDS Travel Specialist to support corporate clients from our Quezon City office. This role centers on arranging travel using Global Distribution Systems and ensuring clients receive reliable, high-quality service throughout their journey. What You Will Do Book flights, hotels, and related travel services through GDS platforms Advise clients on travel options and make tailored recommendations Organize and manage detailed travel itineraries for corporate travelers Address travel-related issues quickly and handle each situation with professionalism

Role Overview WNS Global Services is hiring an experienced Customer Specialist for the Eastwood Site in Quezon City. This role centers on delivering responsive and thoughtful support to customers, handling inquiries, and ensuring a positive experience with every interaction. What You Will Do Engage with clients to address questions and concerns Resolve customer issues promptly and professionally Maintain high standards of service quality and customer satisfaction What We’re Looking For Previous experience in customer service Strong communication and problem-solving skills Professional approach and dedication to helping others If you are ready to bring your customer service experience to a team that values quality and care, consider joining WNS Global Services at our Eastwood Site.

Join our dynamic team at WNS Global Services as a Spanish Bilingual Specialist focused on the Banking and Finance Account. In this role, you will leverage your language skills to provide exceptional customer service and support to our clientele in the banking sector. You will be responsible for handling inquiries, resolving issues, and ensuring customer satisfaction, all while working in a fast-paced and collaborative environment.

We are looking for an enthusiastic and driven Promodiser to join our team and represent our prestigious brand at various retail hardware outlets including Ace Hardware, Wilcon Depot, Handyman, Ace Express, Robinson True Value, SNR, and more. The ideal candidate will be responsible for promoting our products, engaging with customers, and ensuring an outstanding shopping experience.Your role will involve setting up displays, restocking merchandise, and providing product information to customers. You will act as a vital link between our brand and the retail environment, helping to boost visibility and sales.

Join our dynamic team at Bestank Manufacturing Corporation as a Promodiser! In this role, you will be responsible for effectively promoting our range of high-quality products at Ace Hardware Cherry Foodarama. Your primary focus will be to engage customers, ensure product visibility, and enhance the overall shopping experience. If you are passionate about sales and customer service, we would love to hear from you!