Medical Virtual Assistant | PHRN

Join our dynamic team at Global Medical Virtual Assistants as a Medical Virtual Assistant. In this role, you will collaborate closely with healthcare providers and insurance companies to optimize patient care and ensure the seamless functioning of medical operations.Key Responsibilities:Handle inbound and outbound communications with patients, healthcare pro…

About the Role WNS Global Services is hiring a Healthcare Specialist (PHRN) for its Quezon City office. This position focuses on supporting clients with healthcare needs and guiding them through the healthcare system. The role calls for someone who brings both clinical knowledge and empathy to every interaction. What You Will Do Advocate for patients and ensure they receive appropriate care Provide healthcare support and guidance to clients Use professional expertise to help clients navigate healthcare processes Who We’re Looking For Registered Nurse (PHRN) credentials Background in patient care Strong commitment to helping others If healthcare is your calling and you have experience in patient care, consider joining our team in Quezon City.

Role Overview WNS Global Services seeks a Healthcare Operations Supervisor/Manager to guide daily operations for healthcare support teams in Quezon City. This leadership position focuses on maintaining high service standards and compliance across all activities. Main Responsibilities Supervise and mentor a team of healthcare professionals Oversee workflow and manage team schedules Identify and implement process improvements to boost efficiency Monitor performance metrics and address gaps Promote a collaborative, high-performance team culture Ensure adherence to industry standards and company policies What Success Looks Like Consistent delivery of quality healthcare support services Effective coaching and development of team members Ongoing improvements in operational processes Strong compliance with healthcare regulations

Are you a passionate and detail-oriented digital marketing professional looking for a remote opportunity? Join Global Medical Virtual Assistants as a Digital Marketing Specialist and Virtual Assistant, where you will leverage your skills to enhance our online presence and support our clients effectively. In this role, you will manage social media accounts, create engaging content, and assist with various digital marketing campaigns.

Join our team as a Medical Scribe and play a crucial role in enhancing patient care. As a Medical Scribe, you will collaborate closely with healthcare providers to document clinical interactions in real-time, guaranteeing precise and comprehensive patient records. This position allows medical professionals to dedicate more time to patient care while you manage the documentation process.Key Responsibilities: Document real-time patient encounters during virtual or recorded consultations utilizing Electronic Medical Records (EMRs) like Epic, AthenaNet/AthenaHealth, Cerner, or NextGen. Meticulously capture patient histories, physical exam findings, diagnostic impressions, treatment plans, and follow-up instructions. Update and maintain patient charts, medication lists, allergies, and problem lists. Assist with administrative tasks such as templating notes and managing visit summaries. Review prior records to provide context for current visits. Maintain communication with providers to ensure clarity and accuracy in documentation. Ensure all documentation complies with HIPAA regulations and meets clinical and legal standards. Exhibit strong attention to detail and discretion in managing sensitive patient data.

About TeamifiedAt Teamified, we collaborate with leading enterprises and digital-native businesses in Australia to help them establish their remote teams in India, the Philippines, and Sri Lanka. Our commitment to excellence is reflected in our team of over 200 engineers, testers, product managers, and more, who work diligently across 20+ partners. We believe in transforming how organizations build and manage remote teams through strong relationships, trust, integrity, and a winning culture. Additionally, we are developing our own technology products to further enhance our offerings. Our focus is on delivering outstanding results for our customers, partners, and team members. Client Overview:Our client is a premier Australian publication that specializes in technology, innovation policy, and the future of industry. We are dedicated to promoting informed discussions and strategic decision-making through high-quality journalism, events, and communications. Position Overview:We are in search of a proactive and detail-oriented Virtual Administrative Assistant to support our esteemed client. This role encompasses CRM and data management, marketing administration, reporting, and operational support. The ideal candidate will possess strong business acumen, technical proficiency, and the ability to work collaboratively with diverse stakeholders. Key Responsibilities:CRM, CMS & Data ManagementMaintain and refine CRM records (remove duplicates, enhance contact details).Create targeted marketing and stakeholder lists to facilitate campaign efforts.Manage and update CMS content, including manual processes as required.Aggregate and organize data from platforms such as Harvest, ASX announcements, and grant hubs.Systematize and organize SharePoint folders and editorial image libraries.Reporting & Finance SupportTrack and follow up on overdue Stripe subscription invoices.Set up and maintain Harvest projects; produce basic usage reports.Assist with monthly reporting activities for retainer clients.Support data analysis for sponsored content and advertising reports.Content & Marketing AdministrationPost approved content across various social media platforms.Coordinate the transcription of interviews and podcasts.Manage podcast uploads (Podbean, WordPress) and archive audio files to SharePoint.People & OperationsProvide diary management support for senior executives.Coordinate onboarding and offboarding processes for new and departing staff.

The Operations Manager plays a crucial role in guaranteeing exceptional service delivery to our clients by effectively leveraging strategies and resources. This position demands a strategic thinker who can utilize an array of tools to plan, analyze, and oversee departmental performance to foster growth and development.Key Responsibilities:Cultivating a company culture that promotes high performance and employee morale.Developing and leading high-performing teams through comprehensive coaching and support.Implementing and ensuring adherence to internal processes through quality control and KPI monitoring.Training and supporting team members to effectively engage in the operations planning process.Strategically planning and executing initiatives aimed at achieving growth through customer-centric collaboration, enhancing revenue through targeted business strategies.Creating and managing projects aligned with the vision of the CEO and executive team.Facilitating cross-functional collaboration across all business areas.

As a Client Services Manager at Global Medical Virtual Assistants, you will lead and inspire a dedicated team of virtual assistants. Your primary responsibility will be to align the performance of our virtual assistants with the expectations of our esteemed clients, ensuring satisfaction and operational excellence.Key Responsibilities:Overseeing daily operations, planning, and problem-solving for Medical Client-VA teams to achieve client-set targets.Collaborating with clients to develop task lists aimed at enhancing productivity and profitability for their businesses and Client-VA relationships.Assisting clients in expanding their businesses by leveraging the diverse services offered by Global Medical.Managing relationships between Medical Clients and their virtual assistants, addressing needs, and ensuring high-quality service delivery.Proactively mitigating concerns, anticipating growth, identifying trends, and handling escalations and negotiations as needed.

About Our ClientOur client is a distinguished family-owned enterprise located on the beautiful Central Coast of New South Wales, dedicated to serving both residential and commercial clients between Sydney and Newcastle. They focus on providing outstanding air conditioning solutions, encompassing supply, installation, and maintenance, prioritizing quality, dependability, and customer satisfaction.About TeamifiedTeamified is a leading talent partner committed to assisting companies in building exceptional remote teams across sectors such as IT, software, product development, and digital innovation. We partner with renowned enterprises and rapidly growing tech companies globally, facilitating access to world-class talent and fostering accelerated growth. Our operations span across the globe, with a mission to simplify, expedite, and make the process of building high-performing global teams cost-effective. Teamified proudly collaborates with hundreds of clients, employing over 200 engineers, testers, product managers, designers, and technology specialists who deliver impactful solutions daily.Job Summary:We are in search of a meticulous and proactive Energy Rebate Specialist to take charge of the end-to-end management of our client's energy rebate program. You will utilize our job management system (SRO) to oversee tasks, monitor key performance indicators, and maintain organized workflows to ensure efficient processing of rebates. This remote position requires an individual capable of working independently, communicating effectively, and demonstrating exceptional attention to detail while adhering to Australian working hours. The perfect candidate will possess prior experience with rebate programs, job management software, or administrative roles within the trades, utilities, or energy sectors.Key Responsibilities:Oversee the comprehensive lifecycle of the energy rebate application process, from initial job setup to final submission.Maintain and monitor checklists for each job, ensuring all necessary steps are completed accurately and punctually.Collect, organize, and verify relevant before-and-after photographs and supporting documentation to comply with rebate program requirements.Communicate effectively with installers, technicians, and internal team members to ensure tasks are completed and documented accurately.Update rebate records in spreadsheets or within the Simpro job management system, promptly flagging any missing information or discrepancies.Ensure adherence to program guidelines, deadlines, and reporting requirements while maintaining a keen attention to detail throughout the process.Provide regular updates on the status of applications and escalate issues promptly to the client or account manager to prevent delays.Manage tasks and workflows within the Simpro job management system for timely completion.Proactively communicate updates, inquiries, and potential issues to both the client and account manager.Organize documentation, portal entries, and records to ensure accuracy and completeness.

About Our Client:Our client is a fast-growing firm specializing in professional services and technology consulting, with a focus on SAP SuccessFactors and cloud HR transformation across Australia, New Zealand, and the Asia-Pacific region. They partner with some of the largest enterprises in the region to deliver strategic advisory, implementation, and support services. Their commitment to outcomes, innovation, and a people-first culture fosters an environment where work is both meaningful and enjoyable.About Teamified:Teamified collaborates with leading enterprises and digital-first businesses in Australia to help them establish remote teams in India, the Philippines, and Sri Lanka. We pride ourselves on assembling exceptional teams that engage with cutting-edge technology. Currently, Teamified employs over 200 professionals including engineers, testers, and product managers across more than 20 partnerships. We aim to enhance how organizations build and manage their remote teams through strong relationships based on trust, integrity, culture, and effective hiring processes. In addition, we are developing our own technology product offerings to deliver superior outcomes for our customers, partners, and employees.About the Role:We are on the lookout for a Senior Executive Assistant based in the Philippines to provide comprehensive support to our two Co-Chief Executive Officers. This senior role is ideal for an experienced Executive Assistant who excels in a fast-paced environment, adeptly manages multiple priorities, and enjoys being at the heart of communication, organization, and execution. This position transcends traditional administrative tasks; we seek a proactive, intellectually curious individual eager to expand their role over time, taking on responsibilities such as document editing, research, and coordination of special projects.Key Responsibilities:Deliver high-level administrative and executive support to both Co-CEOs, managing intricate calendars, scheduling meetings across various time zones, and organizing travel logistics.Handle confidential correspondence, meeting preparations, and follow-ups with utmost discretion and precision.Assist in personal administration for the Co-CEOs, including household, family, and travel arrangements.Draft and refine professional documents, proposals, reports, and presentations using Word, Excel, and PowerPoint. Document design and layout skills are a plus but not mandatory.Facilitate internal and external communications by liaising with the leadership team and global partners.Conduct research, compile summaries, and support special projects as needed.Maintain task lists, priorities, and progress tracking on behalf of the Co-CEOs.Anticipate needs, proactively solve problems, and ensure both Co-CEOs are thoroughly prepared for crucial meetings and deadlines.

Join Accor Hotels as an Accounts Payable Assistant, where you will play a vital role in managing financial transactions and ensuring our accounts are always precise. You will be responsible for processing invoices, reconciling accounts, and maintaining accurate financial records. This position offers a fantastic opportunity to contribute to our financial department while gaining valuable experience in the hospitality industry.

About Teamified Teamified partners with leading enterprises and digital businesses in Australia, helping them build skilled remote teams in India and Sri Lanka. The company’s workforce includes over 200 engineers, testers, product managers, and other specialists who support more than 20 partners. Teamified emphasizes strong relationships, trust, and integrity throughout its hiring process, and is also developing new technology products to improve outcomes for clients, partners, and employees. About the Client This role supports a top technology and payments solutions provider serving clients across Australia and New Zealand. The client delivers a range of products covering both traditional and digital payment systems. Known for addressing complex payment challenges, they focus on responsible environmental and social practices and prioritize excellent customer service. Role Overview: Technical Support Representative The Technical Support Representative will provide timely and effective technical support to clients. This position requires a customer-focused approach to ensure service quality and client satisfaction.