Quality Assurance Manual Tester - Remote Opportunity

Join our dynamic team at Bluelight Consulting as a Quality Assurance Manual Tester. This remote position offers you the opportunity to leverage your skills in ensuring software quality and reliability. You will be responsible for developing and executing test plans, identifying bugs, and collaborating with developers to enhance product quality.

About the Role WNS Global Services is hiring for Support Roles focused on Training, Workforce Management (WFM), and Quality Assurance in Quezon City. These roles play a key part in strengthening customer service and improving how our teams operate. Main Responsibilities Work with multiple departments to support training programs, workforce planning, and quality checks. Help maintain high standards for service and operational performance. Contribute ideas and solutions to improve processes and outcomes. Who We’re Looking For Team players who communicate well across functions. People who care about quality and continuous improvement. Individuals ready to support training, workforce management, or quality assurance tasks as needed. WNS values fresh perspectives and commitment to delivering strong results. Join us in supporting teams that shape excellent customer experiences.

Role overview The Senior Group Manager - Transactional Quality at WNS Global Services oversees quality assurance for service delivery teams in Quezon City. This leadership role focuses on maintaining and improving standards across several operations, ensuring that processes consistently meet organizational expectations. Main responsibilities Lead quality assurance initiatives for transactional workflows Design and roll out quality management strategies Promote performance improvement and support operational excellence Monitor service delivery to ensure it aligns with established quality benchmarks Location This position is based in Quezon City.

Role Overview WNS Global Services is hiring a Transactional Quality Manager - Deputy / Group Manager based in Quezon City. This position leads quality assurance for transactional services, focusing on maintaining and improving service standards. What You Will Do Oversee quality assurance processes for transactional operations Work with cross-functional teams to identify areas for improvement Develop and implement strategies to boost performance and customer satisfaction Ensure services consistently meet established quality benchmarks Location Quezon City

Work Arrangement: This position is 100% Onsite in Quezon City.Account Nature: Join our team providing UK Financial Customer Service.Shift Schedule: Shifting schedules aligned with UK time, including designated rest days.Essential Qualifications:Bachelor's Degree holder.At least 2 years of experience in US/UK banking operations and quality assurance within a call center or shared services environment.Mandatory experience in UK collections.A minimum of 2 years of contact center experience in the banking sector.Basic knowledge of quality methodologies such as Six Sigma, Lean, and Kaizen is essential.Outstanding communication skills along with effective feedback and coaching abilities.Key Responsibilities:Monitoring and Evaluation: Conducting audits of live or recorded interactions to assess agent performance, focusing on tone, empathy, accuracy, and adherence to established scripts or guidelines.Providing Feedback: Delivering constructive feedback to agents and coaching them for performance enhancement.Ensuring Compliance: Maintaining quality standards in line with regulations.Reporting and Analysis: Analyzing data to identify error trends, addressing low performance, and preparing reports for management review.Calibration Sessions: Engaging in meetings to ensure alignment among stakeholders regarding quality standards.

Role overview The Senior Group Manager - Transactional Quality at WNS Global Services will play a key role in driving quality across transactional operations in Quezon City. This leader will shape and guide quality initiatives, maintain compliance with industry standards, and influence best practices within multiple teams. Responsibilities Oversee and refine quality measures for transactional processes, ensuring consistency and accuracy. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Monitor key performance metrics to confirm that high standards are consistently achieved. Support compliance activities and ensure alignment with industry requirements. Drive quality initiatives that help deliver strong results for clients.

As a Client Services Manager at Global Medical Virtual Assistants, you will lead and inspire a dedicated team of virtual assistants. Your primary responsibility will be to align the performance of our virtual assistants with the expectations of our esteemed clients, ensuring satisfaction and operational excellence.Key Responsibilities:Overseeing daily operations, planning, and problem-solving for Medical Client-VA teams to achieve client-set targets.Collaborating with clients to develop task lists aimed at enhancing productivity and profitability for their businesses and Client-VA relationships.Assisting clients in expanding their businesses by leveraging the diverse services offered by Global Medical.Managing relationships between Medical Clients and their virtual assistants, addressing needs, and ensuring high-quality service delivery.Proactively mitigating concerns, anticipating growth, identifying trends, and handling escalations and negotiations as needed.

Join our dynamic team at WNS Global Services as a Transformational Quality Manager. In this pivotal role, you will oversee quality management initiatives, leading a team focused on Six Sigma methodologies and operational excellence. Your expertise will drive process improvements and enhance service delivery across the organization.

About Teamified Teamified works with top enterprises and digital companies in Australia, helping them build remote teams in India, the Philippines, and Sri Lanka. The company focuses on recruiting skilled professionals for technology projects and currently has over 200 team members, including engineers, testers, and product managers, supporting more than 20 partners. Teamified aims to improve how organizations create and manage remote teams, emphasizing strong relationships, trust, integrity, and effective hiring. The company is also developing its own technology products to deliver better results for clients, partners, and employees. About the Client This client is an IT technology firm providing tailored IT solutions for small and medium-sized businesses. Their team delivers reliable and efficient support, helping clients keep operations running smoothly. Role Overview The Remote Technical Support Specialist will join the systems team to support daily IT operations. This role involves close collaboration with technicians, following instructions provided via chat and ticketing systems to complete assigned tasks accurately and efficiently. Key Responsibilities Microsoft 365 Administration Manage Microsoft Office 365 environments, including SharePoint, Exchange, and tenant administration Handle user lifecycle management tasks: Create and delete user accounts Reset passwords Assign or remove licenses Configure Multi-Factor Authentication (MFA) Block or unblock user sign-ins Manage shared mailboxes and distribution lists Grant or revoke mailbox permissions and delegations

About Teamified Teamified partners with leading enterprises and digital-native businesses in Australia to build remote teams across India, the Philippines, and Sri Lanka. The company’s team includes over 200 engineers, testers, product managers, and other specialists supporting more than 20 partners. Teamified values strong relationships, trust, and integrity, while also developing its own technology products. The mission centers on delivering results for customers, partners, and team members. About the Client This role supports an Australian-owned women’s fashion label known for Parisian-inspired style. The brand focuses on clothing that blends timeless design with femininity, confidence, and individuality. Role Overview: Risk Analyst (Remote, Quezon City) The Risk Analyst plays a key role in examining transactional and operational data to spot anomalies, detect patterns, and flag potential risks such as fraud, non-compliance, or operational issues. Early detection and clear visibility into risk-related activities help strengthen preventative controls throughout the organization. What You Will Do Conduct daily and periodic reviews of transactional and operational data Develop analytical tools and reporting frameworks to support risk monitoring Extract and present actionable insights to evaluate incidents and trends Support informed decision-making by providing data-driven analysis Work closely with the Risk Manager to deliver accurate insights and maintain monitoring frameworks Assist in investigations and reviews of internal controls Location This is a remote position based in Quezon City, Metro Manila, Philippines.

Join our dynamic team at tasq-work as a Customer Service Representative in Quezon City! We are seeking enthusiastic Call Center Agents who are dedicated to providing outstanding service to our valued clients. Your role will involve utilizing your exceptional communication skills, adept problem-solving abilities, and customer profiling expertise to create positive experiences.Key Responsibilities:Respond to customer inquiries promptly and professionally through phone, email, and chat channels.Resolve customer issues and complaints with a strong emphasis on first-call resolution.Maintain precise and comprehensive records of all customer interactions.Work collaboratively with team members to enhance customer service processes.Deliver relevant product and service information to assist customers.Identify and act on opportunities to improve the overall customer experience.Achieve or surpass individual and team performance goals.

We are seeking a talented and dedicated Senior Software Engineer specializing in Java to join our dynamic team. In this fully remote role, you will have the opportunity to work alongside skilled professionals from diverse backgrounds, developing innovative software solutions that drive business success. As a Senior Software Engineer, you will be responsible for designing, implementing, and maintaining software applications while ensuring best practices in coding and development methodologies.Join us to shape the future of technology with your expertise!

Join Bestank Manufacturing Corporation as a Promodiser and play a vital role in enhancing our presence at various retail hardware outlets, including Ace Hardware, Wilcon Depot, Handyman, Ace Express, Robinson True Value, SNR, and others. You will be responsible for promoting our products, engaging with customers, and ensuring that our displays are attractive and effectively showcase our brand.

Lead Operations in Insurance at WNS Global Services WNS Global Services is growing its operations leadership team in Quezon City, focused on the insurance sector. We are looking for leaders with a strong track record in managing teams and improving processes within busy settings. What You Will Do Guide teams to meet and exceed business goals Identify ways to improve operational efficiency Support and develop team members to deliver strong results Drive performance across key insurance operations Who We’re Looking For Experienced leaders with a background in operations Comfort working in the insurance industry or related sectors Strong focus on process improvement and team development Ability to adapt and guide teams through change

Join our dynamic team at tasq-work as a Call Center Agent in Quezon City. In this role, you will play a crucial part in providing outstanding service to our esteemed clients. Your communication skills, problem-solving abilities, and customer profiling will be key in ensuring an exceptional customer experience.Key Responsibilities:Respond to customer inquiries promptly and professionally through phone, email, and chat.Address customer issues and complaints with an emphasis on achieving first-call resolution.Maintain accurate records of customer interactions for future reference.Collaborate with team members to enhance customer service processes.Provide detailed product and service information to assist customers effectively.Proactively identify opportunities to improve the customer experience.Meet or exceed individual and team performance metrics.

Much Prosperity Trading International Inc. seeks a Roving Promodiser to help strengthen product visibility and customer engagement across retail locations in Quezon City. This role centers on promoting products and supporting brand presence throughout the area. Key responsibilities Promote company products in a variety of retail settings within Quezon City Interact with customers, provide product information, and encourage purchases Help maintain and build brand awareness at each assigned store Offer attentive, friendly service to ensure positive customer experiences Requirements Strong communication and customer service abilities Comfortable adapting to different retail environments Enjoys engaging with people and supporting sales activities Willingness to travel within Quezon City as assignments require

Teamified partners with leading enterprises and innovative digital businesses across Australia, assisting them in building their remote teams in India, the Philippines, and Sri Lanka. With a commitment to excellence, we have assembled a diverse group of over 200 professionals, including engineers, testers, and product managers, collaborating with more than 20 partners. Our focus is on enhancing the way organizations construct and manage their remote teams through fostering strong relationships, trust, integrity, and a vibrant company culture. Furthermore, we are actively developing our own technological product offerings. Our mission is to achieve optimal outcomes for our customers, partners, and team members.About the Role:As a Technical Recruiter, you will specialize in sourcing, evaluating, and attracting exceptional talent to fulfill the technical needs of our organization. Your role is pivotal in cultivating and sustaining a strong team of IT professionals, ensuring our company remains a leader in technological advancements.Key Responsibilities:Candidate Sourcing and Outreach: Leverage multiple sourcing channels, including job boards, social media, professional networks, and industry events, to identify and engage potential candidates. Proactively connect with passive talent and build a pipeline for future hiring needs. Collaborate with the marketing team to craft compelling job postings that accurately represent the opportunities available within our organization. Candidate Assessment: Conduct in-depth technical screenings and interviews to assess candidates’ skills, experience, and cultural fit. Work closely with hiring managers to comprehend specific technical requirements for each position. Utilize appropriate assessment tools and techniques to gauge candidates' proficiency in programming languages, systems, and other IT-related competencies. Talent Acquisition Strategy: Design and implement effective talent acquisition strategies for IT roles, staying updated on industry trends and best practices. Collaborate with hiring managers and department leaders to understand the organization’s long-term goals and skill requirements. Relationship Building: Forge and maintain strong relationships with candidates, ensuring a positive experience throughout the recruitment journey. Network with industry professionals, attend conferences, and engage in relevant events to expand the talent pool and enhance the company's employer brand. Collaboration with Hiring Teams: Partner with hiring managers and technical leads to grasp team dynamics, project requirements, and specific technical needs.

About Teamified Teamified helps leading enterprises and digital-native businesses in Australia build remote teams across India, the Philippines, and Sri Lanka. The company specializes in recruiting skilled professionals for roles in engineering, testing, and product management. With a team of over 200 employees working with more than 20 partners, Teamified focuses on strengthening remote teams through trusted relationships, integrity, and a strong workplace culture. The company is also developing its own technology products to support clients and team members. About the Client The client is a full-service payments and technology provider with a strong focus on research, development, and product innovation. Their solutions simplify cash management and reporting, helping clients save time and reduce costs. With more than 20 years in the industry, the client delivers secure payment and technology solutions tailored for hospitality, gaming, retail, and financial organizations. Their products combine global standards with local expertise, serving over 4,500 businesses. The client's commitment to compliance, integrity, and responsive support is demonstrated by their 24/7 local assistance team, ensuring clients receive knowledgeable help whenever needed.

About Teamified Teamified partners with leading enterprises and digital businesses in Australia, helping them build skilled remote teams in India and Sri Lanka. The company’s workforce includes over 200 engineers, testers, product managers, and other specialists who support more than 20 partners. Teamified emphasizes strong relationships, trust, and integrity throughout its hiring process, and is also developing new technology products to improve outcomes for clients, partners, and employees. About the Client This role supports a top technology and payments solutions provider serving clients across Australia and New Zealand. The client delivers a range of products covering both traditional and digital payment systems. Known for addressing complex payment challenges, they focus on responsible environmental and social practices and prioritize excellent customer service. Role Overview: Technical Support Representative The Technical Support Representative will provide timely and effective technical support to clients. This position requires a customer-focused approach to ensure service quality and client satisfaction.

About Our Client:Our client is a fast-growing firm specializing in professional services and technology consulting, with a focus on SAP SuccessFactors and cloud HR transformation across Australia, New Zealand, and the Asia-Pacific region. They partner with some of the largest enterprises in the region to deliver strategic advisory, implementation, and support services. Their commitment to outcomes, innovation, and a people-first culture fosters an environment where work is both meaningful and enjoyable.About Teamified:Teamified collaborates with leading enterprises and digital-first businesses in Australia to help them establish remote teams in India, the Philippines, and Sri Lanka. We pride ourselves on assembling exceptional teams that engage with cutting-edge technology. Currently, Teamified employs over 200 professionals including engineers, testers, and product managers across more than 20 partnerships. We aim to enhance how organizations build and manage their remote teams through strong relationships based on trust, integrity, culture, and effective hiring processes. In addition, we are developing our own technology product offerings to deliver superior outcomes for our customers, partners, and employees.About the Role:We are on the lookout for a Senior Executive Assistant based in the Philippines to provide comprehensive support to our two Co-Chief Executive Officers. This senior role is ideal for an experienced Executive Assistant who excels in a fast-paced environment, adeptly manages multiple priorities, and enjoys being at the heart of communication, organization, and execution. This position transcends traditional administrative tasks; we seek a proactive, intellectually curious individual eager to expand their role over time, taking on responsibilities such as document editing, research, and coordination of special projects.Key Responsibilities:Deliver high-level administrative and executive support to both Co-CEOs, managing intricate calendars, scheduling meetings across various time zones, and organizing travel logistics.Handle confidential correspondence, meeting preparations, and follow-ups with utmost discretion and precision.Assist in personal administration for the Co-CEOs, including household, family, and travel arrangements.Draft and refine professional documents, proposals, reports, and presentations using Word, Excel, and PowerPoint. Document design and layout skills are a plus but not mandatory.Facilitate internal and external communications by liaising with the leadership team and global partners.Conduct research, compile summaries, and support special projects as needed.Maintain task lists, priorities, and progress tracking on behalf of the Co-CEOs.Anticipate needs, proactively solve problems, and ensure both Co-CEOs are thoroughly prepared for crucial meetings and deadlines.