Logistics Customer Service Assistant

Join our dynamic team at Veolia Environnement SA as a Logistics Customer Service Assistant. In this role, you will be at the forefront of our customer service operations, ensuring that our logistics processes run smoothly and efficiently. You will be responsible for managing customer inquiries, coordinating logistics activities, and providing exceptional sup…

Join Rekluti (Kruger Corp) as a General Services Assistant to Transform Lives!Become a vital member of the iKruger Academy team, where your primary responsibility will be to ensure the cleanliness, orderliness, and proper preparation of the institute’s facilities while also providing logistical support for institutional events.Your contributions will significantly enhance the experience of students, teachers, and staff by maintaining a safe, clean, and functional environment.Your Key ResponsibilitiesEnsure thorough cleaning and disinfection of facilities, maintaining appropriate spaces for academic activities.Assist in the organization and logistics of institutional events, ensuring venues are prepared and in excellent condition.Efficiently manage cleaning supplies, monitoring their usage and ensuring timely replenishment.Collaborate with other departments to maintain the smooth operation and order of the institute.Respond swiftly to operational requests, prioritizing tasks based on daily needs.

Join the iKruger Academy as a General Services Assistant!At Rekluti (Kruger Corp), we are dedicated to transforming lives, and we are looking for a motivated General Services Assistant to join our team. Your primary role will involve ensuring cleanliness, order, and proper preparation of the institute's facilities, as well as assisting in the logistics of institutional events. Your contributions will directly enhance the experience of students, faculty, and staff by maintaining a safe, clean, and functional environment.Your Key ResponsibilitiesEnsure thorough cleaning and sanitization of the facilities, providing suitable spaces for academic activities.Assist in organizing and managing logistics for institutional events, ensuring that spaces are ready and in optimal condition.Efficiently manage cleaning supplies, ensuring proper usage and timely replenishment.Collaborate with other departments to maintain the smooth operation and order of the institute.Respond quickly to operational requests, prioritizing tasks based on daily needs.

Join Rekluti (Kruger Corp) as a General Services Assistant to make a difference!Become an integral part of the iKruger Academy team, where your primary responsibility will be to ensure cleanliness, orderliness, and proper preparation of the institute's facilities, while also providing support for institutional event logistics.Your contributions will directly enhance the experience of students, teachers, and staff, fostering a safe, clean, and efficient environment.Your Key ResponsibilitiesEnsure thorough cleaning and disinfection of facilities, maintaining suitable spaces for academic activities.Assist in organizing and managing logistics for institutional events, ensuring all areas are prepared and in excellent condition.Efficiently manage cleaning supplies, monitoring their usage and timely replenishment.Collaborate with different departments to uphold the operational functionality and organization of the institute.Respond promptly to operational requests, prioritizing tasks according to daily needs.

Join our dynamic team at Grupo Mariposa as a Warehouse Assistant. In this entry-level position, you will play a crucial role in ensuring the efficient operation of our warehouse. Your responsibilities will include receiving and processing incoming stock, preparing orders for dispatch, and maintaining a clean and organized work environment. This is an excellent opportunity for individuals looking to start their career in logistics and warehouse management.

Continental offers an internship in Quito focused on international traffic and logistics operations. This position gives hands-on experience in managing global logistics and supply chain activities. Interns work closely with seasoned team members and contribute to ongoing process improvements. Key responsibilities Collaborate with logistics professionals to support global traffic operations Assist in efforts to streamline and enhance logistics workflows Observe and participate in addressing daily challenges within international supply chains What we look for Interest in logistics and supply chain management Keen attention to detail Ability to stay organized and adapt in changing situations

Join our dynamic team at Grupo Mariposa as a Warehouse Assistant! In this role, you will play a crucial part in our logistics department, ensuring that our warehouse operations run smoothly and efficiently. You will be responsible for tasks such as receiving, storing, and distributing products, while maintaining a clean and organized warehouse environment.

Purpose of the PositionThe Customer Success Specialist is responsible for ensuring clients achieve their desired outcomes while effectively utilizing our technological solutions.Main ResponsibilitiesClient Onboarding and SupportLead the onboarding process for new clients, facilitating a smooth adoption of our services.Provide support during the initial and ongoing stages of service, addressing queries and managing expectations.Customer Experience ManagementServe as the primary point of contact for clients post-sale, ensuring a positive and consistent experience aligned with company standards.Solution Adoption and UtilizationMonitor client usage, adoption rates, and overall utilization of implemented solutions.Identify potential churn risks and recommend preventive measures.Relationship Building and Client RetentionDevelop long-term, trust-based relationships with clients.Encourage client retention and contract renewals.Growth Opportunity IdentificationIdentify upselling and cross-selling opportunities within existing accounts, collaborating with the sales team.Assist the Account Manager in uncovering new client needs.Internal Coordination and Deliverable TrackingCoordinate with internal teams (Operations, Technology, Support, Pre-sales, Finance) to ensure client commitments are met.Track incidents, response times, and service quality.Feedback Collection and Satisfaction MeasurementGather client feedback through surveys, follow-up meetings, and satisfaction metrics.Propose continuous improvements based on client insights.Administrative Management and ReportingMaintain up-to-date client information in CRM and management tools.Create reports on account status, adoption rates, satisfaction, and risks.Key Performance Indicators (KPIs)Customer retention rate.Customer satisfaction level (NPS, CSAT).Solution adoption rate.Contract renewals.Churn reduction.Growth of active accounts (in collaboration with the sales team).

Purpose of the RoleAs a Customer Success Specialist, you will play a pivotal role in ensuring our clients achieve their desired outcomes with our technology solutions. Your primary focus will be on enhancing customer satisfaction and fostering long-term relationships.Main ResponsibilitiesClient Onboarding and SupportLead the onboarding process for new clients, ensuring effective adoption of our technology services.Provide ongoing support during the initial stages and throughout the customer journey, addressing inquiries and aligning expectations.Customer Experience ManagementAct as the primary contact for clients post-sale, ensuring a positive and consistent service experience.Maintain adherence to company service standards to guarantee a high-quality customer experience.Solution Adoption and UtilizationMonitor client usage levels, adoption rates, and the effective leveraging of implemented solutions.Identify potential churn risks and propose preventive measures.Relationship Management and RetentionBuild trusted, long-term relationships with clients to enhance retention and contract renewals.Growth Opportunity IdentificationSpot upselling and cross-selling opportunities within active accounts in collaboration with the sales team.Assist the Account Manager in identifying new client needs.Internal Coordination and Deliverables TrackingCollaborate with internal departments (Operations, Technology, Support, Pre-sales, Finance) to ensure client commitments are met.Track incidents, response times, and service quality.Satisfaction Measurement and FeedbackGather customer feedback via surveys, follow-up meetings, and satisfaction metrics.Suggest continuous improvements based on client insights.Administrative Management and ReportingKeep client information updated in CRM and management tools.Prepare reports on account status, adoption, satisfaction, and risks.Performance Indicators (KPIs)Customer retention rate.Customer satisfaction levels (NPS, CSAT).Solution adoption rates.Contract renewals.Churn reduction.Growth of active accounts (in collaboration with Sales).

Join Our Journey! We Are Seeking a Payroll AssistantAt rimutee, we are dedicated to transforming lives. We believe in individuals who dare to challenge the norm, learn, create, and evolve. If you thrive in an environment where precision and collaboration drive success, this mission is for you!Your Role on This JourneyYou will be a vital member of the Human Talent team, ensuring that the energy of our collaborators is reflected in flawless payroll processes. Your management will guarantee the timely execution of all benefits and payments, always in alignment with legal regulations and the company's culture of excellence.Your work will directly impact the satisfaction and trust of our team, managing the financial engine of our people with transparency and efficiency.Your Key ResponsibilitiesPayroll Operational ManagementAccurately enter updates, overtime, and deductions into the system.Provide prompt responses to emails and requests from collaborators.Benefits Control and ComplianceExecute calculations and record the Thirteenth and Fourteenth Salary.Manage all aspects related to social benefits and reserve funds.Relationship with Regulatory BodiesBe proficient with the platforms of IESS and the Ministry of Labor (SUT).Ensure strict compliance with the Labor Code and current wage regulations.What We Are Looking ForEducation: Professional in Business Administration, Accounting, Finance, or in the process of obtaining a degree.Experience: At least 1 year in payroll processes (internships in this area are valued!).Digital Skills: Proficient in Advanced Excel and office tools (Word, PowerPoint).Technical Knowledge: Familiarity with payroll systems and Ecuadorian labor regulations.A curious, organized mindset with great attention to detail. What You Will Find Aboard An environment where ideas matter. Teams that support and celebrate achievements together. Opportunities for continuous learning. A culture that drives transformation.Mission DetailsWork Mode: On-site.Location: Quito.Hiring Type: Professional Services. Are you ready to drive change with us?

Join Our Team! We Are Looking for a Payroll AssistantAt Kruger, we are dedicated to transforming lives. We believe in empowering individuals who dare to challenge the status quo, learn, innovate, and evolve. If you thrive in an environment where precision and collaboration fuel success, this mission is for you!Your Role on Our TeamYou will be a vital member of the Human Talent team, where your primary mission will be to ensure that our employees' energy is reflected in flawless payroll processes. Your management will guarantee that every benefit and payment is executed with accuracy, always aligned with legal regulations and the company's culture of excellence.Your work will directly impact the satisfaction and trust of our team by managing the financial engine of our people with transparency and agility.Your Main ChallengesOperational Payroll ManagementAccurately input updates, overtime, and deductions into the system.Provide timely responses to employee emails and requests.Benefits Control and ComplianceExecute the calculation and registration of Thirteenth and Fourteenth Salary.Manage all aspects related to social benefits and reserve funds.Relationship with Regulatory BodiesBe proficient in the platforms of IESS and the Ministry of Labor (SUT).Ensure strict compliance with the Labor Code and current wage system.What We Are Looking ForEducation: A degree in Business Administration, Accounting, Finance, or in the process of obtaining a degree.Experience: At least 1 year in payroll processes (we value internships in this area!).Digital Skills: Advanced proficiency in Excel and office tools (Word, PowerPoint).Technical Knowledge: Familiarity with payroll systems and Ecuadorian labor regulations.A curious, organized attitude with great attention to detail. What You Will Find on Board An environment where ideas matter. Teams that celebrate achievements together. Continuous learning opportunities. A culture that inspires and transforms lives.Mission DetailsWork Mode: On-site.Location: Quito.Hiring Type: Professional Services. Are you ready to drive change with us?

Purpose of the RoleThe Customer Success Manager is responsible for ensuring that our clients successfully adopt and derive maximum value from our technological solutions, fostering long-term relationships built on trust and satisfaction.Main ResponsibilitiesClient Onboarding and SupportLead the onboarding process for new clients, ensuring effective adoption of our services.Support clients during initial stages and beyond, addressing inquiries and aligning expectations.Customer Experience ManagementAct as the primary point of contact for clients during the post-sale phase.Ensure a positive, consistent experience in line with the company's service standards.Solution Adoption and UtilizationMonitor usage levels and the adoption of implemented solutions.Identify churn risks and propose preventive actions.Relationship Management and LoyaltyBuild long-term, trust-based relationships with clients.Encourage client retention and contract renewals.Growth Opportunity IdentificationIdentify upselling and cross-selling opportunities within active accounts in coordination with the sales team.Assist the Account Manager in recognizing new client needs.Deliverable Tracking and Internal CoordinationCoordinate with internal departments (Operations, Technology, Support, Pre-sales, Finance) to ensure commitments made to clients are fulfilled.Monitor incidents, response times, and service quality.Satisfaction Measurement and FeedbackGather client feedback through surveys, follow-up meetings, and satisfaction metrics.Propose continuous improvements based on client insights.Administrative Management and ReportingKeep client information updated in CRM and management tools.Generate reports on account status, adoption, satisfaction, and risks.Reference Performance Indicators (KPIs)Customer retention rate.Client satisfaction level (NPS, CSAT).Solution adoption rate.Contract renewals.Churn reduction.Growth of active accounts (in collaboration with Sales).

Join Kruger as an Internal Communication Assistant!Are you passionate about connecting people, crafting inspiring messages, and enhancing organizational culture? At Kruger, we are on the lookout for a creative and organized Internal Communication Assistant eager to thrive in a dynamic, collaborative environment filled with opportunities. Work Arrangement: 100% on-site – Quito, Ecuador Education: Degree in Communication, Marketing, or related fields Tools: Proficiency in Canva and Photoshop Management: Experience in managing internal communication schedules English: Intermediate level (preferred) As an Internal Communication Assistant, you will: Design and implement internal communication strategies that foster a sense of belonging and promote Kruger culture. Coordinate communication schedules for internal campaigns, events, and launches. Create visually appealing content using tools like Canva and Photoshop. Collaborate with multidisciplinary teams to ensure messages are conveyed clearly and effectively. Engage in continuous training to enhance your professional profile. What we offer: A friendly, dynamic work environment with exciting challenges. A personalized professional development plan. Real projects that provide hands-on learning experiences. A supportive team that celebrates every achievement!Are you ready to transform internal communication in a company that values young talent? Apply now and become part of those who connect, inspire, and shape the future at Kruger!

Join our dynamic team at Veolia Environnement S.A. as a Fleet Maintenance Assistant in Quito. In this crucial role, you will support the maintenance and operation of our vehicle fleet, ensuring optimal performance and reliability. Your contributions will be vital in maintaining high standards of safety and efficiency.

Join Our Team as a Payroll Assistant!At Kruger, we are dedicated to transforming lives. We believe in empowering individuals who dare to challenge the norm, learn, innovate, and evolve. If you thrive in an environment where precision and teamwork fuel success, this opportunity is for you!Your MissionYou will play a crucial role in the Human Talent team, ensuring that our employees' energy is reflected in flawless payroll processes. Your management will ensure that every benefit and payment is executed accurately, always in compliance with legal standards and the company's culture of excellence.Your work will directly influence the satisfaction and trust of our team, managing the financial engine of our people with transparency and efficiency.Your Key ResponsibilitiesPayroll Operations ManagementAccurately input changes, overtime, and deductions into the payroll system.Provide timely responses to employee emails and inquiries.Benefits Control and ComplianceCalculate and record the Thirteenth and Fourteenth salaries.Manage all aspects related to social benefits and reserve funds.Relations with Regulatory BodiesMaster the platforms of IESS and the Ministry of Labor (SUT).Ensure that every process strictly adheres to the Labor Code and current salary systems.What We Seek in YouEducation: Degree in Business Administration, Accounting, Finance, or in the process of completion.Experience: Minimum of 1 year in payroll processes (internships in this area are valued!).Digital Skills: Proficient in Advanced Excel and office tools (Word, PowerPoint).Technical Knowledge: Familiarity with payroll systems and Ecuadorian labor regulations.A curious, organized attitude with great attention to detail. What You Will Find on Board An environment where ideas matter. Teams that drive and celebrate achievements together. Opportunities for continuous learning. A culture that empowers and transforms lives.Mission DetailsWork Mode: On-site.Location: Quito.Contract Type: Professional Services. Are you ready to drive change with us?

Join Kruger as an Internal Communication Assistant!Are you passionate about connecting people, crafting inspiring messages, and enhancing organizational culture? At Kruger, we are on the lookout for our next Internal Communication Assistant, a creative and organized individual eager to thrive in a dynamic, collaborative environment filled with opportunities. Work Mode: 100% in-person – Quito, Ecuador Education: Degree in Communication, Marketing, or related fields Tools: Proficiency in Canva and Photoshop Management: Experience in handling internal communication schedules English: Intermediate level (preferred) As an Internal Communication Assistant, you will: Design and implement internal communication strategies that strengthen the sense of belonging and the Kruger culture Coordinate communication schedules for internal campaigns, events, and launches Create engaging visual content using tools like Canva and Photoshop Collaborate with multidisciplinary teams to ensure messages are conveyed clearly and effectively Continuously engage in training to enhance your professional profile What we offer: A close-knit, dynamic work environment filled with challenges A professional development plan tailored for you Real projects where you will learn by doing A team that supports and celebrates every achievement!Ready to transform internal communication in a company that values young talent?Apply now and be part of those who connect, inspire, and transform the future at Kruger!

Join Kruger as a Human Talent Assistant!Are you passionate about the HR field and eager to kickstart your career in a rapidly expanding tech company? At Kruger, we are on the lookout for a proactive Human Talent Assistant with a strong desire to learn and thrive in a dynamic, collaborative environment full of opportunities. Work Mode: 100% in-person – Quito, Ecuador Education: Degree in Marketing, Human Resources, or Digital Business. English: Intermediate level (preferred) What will you do as a Human Talent Assistant? You will closely learn how the HR department operates within a tech company. You will assist in managing and allocating Krugs (digital currency) for company employees. You will collaborate with multidisciplinary teams to drive innovative solutions. You will engage in continuous training to enhance your professional profile. What do we offer you? A friendly, dynamic work environment filled with challenges. A professional development plan tailored for you. Real projects where you will learn by doing. A team that supports you and celebrates every achievement!Are you ready to embark on your professional journey with a company that values young talent?Apply now and become part of the Kanteritas transforming the future at Kruger!

Job Position: Customer Success LeadCompany: Pro Coffee GearLocation: Remote (Global)Type: Full-timeReports to: Head of Sales & CSAbout Us: Pro Coffee Gear is an innovative and rapidly expanding ecommerce and wholesale distributor specializing in both commercial and home espresso equipment. We cater to cafés, roasters, restaurants, and dedicated home baristas, providing them with a diverse range of high-quality new and refurbished espresso machines, grinders, and accessories from the most reputable brands in the coffee industry. Our commitment to building a disciplined, data-driven growth engine entails a crucial focus on paid media strategies.About the RoleWe are in search of a dynamic Customer Success Lead who will oversee and enhance our post-sales customer experience. This multifaceted role encompasses team leadership, customer operations, and process optimization.You will take charge of the entire post-sale lifecycle—from order fulfillment to customer onboarding and continuous support—ensuring a seamless and exceptional customer journey. Additionally, you will lead a dedicated team and collaborate closely with sales, logistics, and marketing departments.Key ResponsibilitiesCustomer Success & Team LeadershipLead and mentor the Customer Success team.Establish and monitor KPIs (e.g., response time, resolution time, customer satisfaction).Guarantee prompt and effective resolution of customer issues.Post-Sales Customer ExperienceOversee onboarding processes and post-purchase support.Coordinate equipment setup and service with technical partners.Address customer inquiries and ongoing support requirements.Sales Support & CoordinationFacilitate the sales process through effective customer communication (email, messaging, social channels).Ensure order accuracy, quotations, and invoicing using platforms like Shopify and QuickBooks.Collaborate with sales and marketing on customer communication strategies.Logistics & Issue ResolutionManage shipping issues, returns, and damage claims efficiently.Communicate effectively with customers and internal teams to resolve issues swiftly.Process EnhancementIdentify recurring challenges and implement effective solutions.Enhance workflows and propose automation where beneficial.Work cross-functionally to optimize operations.Requirements5+ years of experience in client-facing operations, customer success, or related roles, including at least 2 years in leadership positions developing high-performing teams.Demonstrated proficiency in e-commerce operations (required), with a strong grasp of platforms such as Shopify or similar tools, and the capability to adapt rapidly.Exceptional communication skills...

Join Kruger as a Human Resources Assistant!Are you passionate about the HR field and eager to kickstart your career in a growing tech company? At Kruger, we are on the lookout for our next Human Resources Assistant—someone with a proactive attitude, a desire to learn, and the ambition to thrive in a dynamic, collaborative environment filled with opportunities. Work Mode: 100% on-site – Quito, Ecuador Education: Degree in Marketing, Human Resources, or Digital Business. English: Intermediate level (preferred) What will you do as a Human Resources Assistant? You will gain firsthand experience in how the HR department operates within a tech company. You will assist in managing and allocating Krugs (digital currency) for our employees. You will collaborate with multidisciplinary teams to drive innovative solutions. You will receive ongoing training to enhance your professional profile. What do we offer? A close-knit, dynamic workplace filled with challenges. A professional development plan tailored for you. Real projects where you will learn by doing. A supportive team that celebrates every achievement!Are you ready to embark on your professional journey with a company that invests in young talent?Apply now and become part of the Kanteritas who are transforming the future at Kruger!

Join Kruger as a Junior Commercial Assistant!Are you passionate about the commercial sector and eager to kick-start your career with a rapidly expanding tech company? At Kruger, we are on the lookout for our next Junior Commercial Assistant—a proactive individual with a strong desire to learn and thrive in a dynamic, collaborative environment filled with opportunities. Work Mode: 100% in-person – Quito, Ecuador Education: Recent graduate in Business Administration, Marketing, Commercial Engineering, or related fields English: Intermediate level (preferred) What will you do as a Junior Commercial Assistant? You'll gain firsthand experience in the commercial operations of a tech company. Support the management of opportunities, client follow-ups, and proposal development. Participate in meetings, calls, and presentations with clients. Collaborate with multidisciplinary teams to drive innovative solutions. Engage in continuous training to enhance your professional profile. What do we offer? A close-knit, dynamic work environment brimming with challenges. A professional development plan tailored for you. Real projects where you'll learn by doing. A team that supports and celebrates your every achievement!Are you ready to embark on your professional journey at a company that values young talent? Apply now and become part of the Junior Commercial team that is shaping the future at Kruger!