Senior Professional Services Consultant at WalkMe | Raleigh

Join WalkMe, an innovative SAP company that has transformed the Digital Adoption Platform (DAP) landscape, empowering business leaders to navigate the complexities of modern technology. Our platform enhances employee efficiency through features like guidance, engagement, insights, and automation, while providing executives with enhanced visibility into digit…

Join WalkMe, a trailblazer in the Digital Adoption Platform (DAP) arena, as we empower businesses to navigate and leverage technology in an ever-evolving digital landscape. With our innovative features—guidance, engagement, insights, and automation—organizations can enhance employee productivity, provide executives with in-depth visibility into digital interactions, and optimize their digital assets to successfully drive transformation.In partnership with SAP, WalkMe is redefining the digital transformation narrative, enabling businesses to unlock the full potential of SAP's comprehensive ERP solutions while elevating user experience through our user-friendly digital adoption platform.As a Senior Professional Services Consultant at WalkMe, you'll play a critical role in implementing our platform for diverse clients. We seek a dynamic and enthusiastic team player who will collaborate with clients to design and develop tailored solutions that enrich user experiences across various platforms. The ideal candidate is passionate about technology, adept at problem-solving, and dedicated to ensuring customer success. You will report directly to a Professional Services Manager.

WalkMe, now part of SAP, supports organizations in overcoming digital friction and managing technology change. With a client base that includes over 1,600 companies, among them 55 Fortune 100 and 6 Fortune 10 organizations, WalkMe continues to shape how enterprises interact with technology. Role overview This Senior Legal Counsel position is based in Raleigh and focuses on leading commercial transactions for a technology-driven business. The role involves working closely with colleagues across the company to support business goals while managing legal risk. What you will do Lead and negotiate complex technology transactions Advise on intellectual property licensing matters Draft and review software-as-a-service (SaaS) agreements Act as a strategic partner in deal-making, balancing business needs with risk management Requirements Extensive experience in technology transactions Strong background in intellectual property licensing Proven ability to handle SaaS agreements Demonstrated business acumen and skill in managing risk

WalkMe, a subsidiary of SAP, is at the forefront of Digital Adoption, providing innovative solutions that empower organizations to fully leverage technology in today's intricate digital environment. Through our unique features—guidance, engagement, insights, and automation—employees enhance their efficiency, executives achieve better visibility into digital engagement, and organizations optimize their digital assets, paving the way for successful digital transformations.Our partnership with SAP is transformative, enabling businesses to unlock the full potential of SAP's powerful ERP solutions while simultaneously improving user experience and productivity with WalkMe's user-friendly digital adoption platform.We are in search of an enthusiastic Senior Field Marketing Manager to lead and implement our integrated marketing strategy through targeted initiatives and events across the Eastern U.S. and Canada. Reporting directly to the Sr. Director of Field Marketing, this role requires a proactive, data-driven marketing leader who not only plans events but also takes full ownership of their region's marketing efforts. The ideal candidate will develop and execute comprehensive go-to-market strategies that align with overarching business goals, collaborate extensively with sales, technical, and customer success teams, and enhance both inbound and outbound funnel performance. In this role, you will serve as the primary advocate for WalkMe’s brand, driving demand generation and customer engagement within your region.

WalkMe, a subsidiary of SAP, has set the standard for Digital Adoption Platforms (DAP), allowing business leaders to fully leverage technology in today's intricate digital realm. With WalkMe's innovative features—guidance, engagement, insights, and automation—employees enhance their productivity, executives gain deeper insights into digital usage, and organizations optimize their digital resources, fostering effective digital transformation.In partnership with SAP, WalkMe is redefining the digital transformation landscape. This collaboration empowers businesses to unlock the full potential of SAP's powerful ERP solutions while seamlessly improving user experience and productivity through WalkMe's user-friendly digital adoption platform.As a Customer Success Engineer, you will blend advisory services, implementation expertise, and proactive engagement to promote adoption, retention, and growth. Your proactive approach will involve analyzing reports, utilizing AI insights, and anticipating customer needs. This role serves as a vital link between product capabilities and business outcomes, acting as both a trusted advisor and a practical resource for strategic initiatives.

Join WalkMe, an SAP company that pioneered the Digital Adoption Platform (DAP), empowering business leaders to fully leverage technology in today’s intricate digital environment. By utilizing WalkMe’s innovative features—guidance, engagement, insights, and automation—employees enhance their efficiency, executives gain deeper visibility into digital usage, and organizations maximize their digital resources, facilitating successful digital transformation.Our partnership with SAP is a game-changer, enabling businesses to unlock the immense potential of SAP's powerful ERP solutions while simultaneously improving user experience and productivity through WalkMe’s user-friendly digital adoption platform.As the Senior Product Marketing Manager for AI, you will spearhead the go-to-market (GTM) strategy and positioning of WalkMe’s generative and agentic AI capabilities. Your role involves crafting distinct programs, packaging, and messaging that resonates with customers, analysts, and partners alike.With over a decade of assisting customers in optimizing their technology stacks, WalkMe is uniquely positioned to play a pivotal orchestration role in AI transformation across global enterprises. You will be at the cutting edge of introducing new agentic products to market that integrate applications to perform tasks that were previously unattainable. Collaborating closely with our product and R&D teams, you will help shape our product strategy and launch new features that will elevate human productivity to unprecedented levels. Additionally, you will work alongside global GTM teams in Sales and Customer Success to effectively position WalkMe's AI solutions for enduring success.

WalkMe, a subsidiary of SAP, is at the forefront of the Digital Adoption Platform (DAP) revolution, empowering business leaders to fully leverage technology in today's intricate digital environment. By utilizing WalkMe's innovative features—guidance, engagement, insights, and automation—organizations can enhance employee productivity, provide executives with deeper visibility into digital utilization, and optimize their digital resources, all contributing to successful digital transformation.The synergy between SAP and WalkMe creates a transformative partnership that enhances the digital transformation landscape. This collaboration helps businesses realize the full potential of SAP's comprehensive ERP solutions while improving user experience and productivity through WalkMe's user-friendly digital adoption platform.We invite applications for the role of Customer Success Engineering (CSE) Manager, tasked with leading, developing, and empowering a high-performing CSE team. This pivotal position will oversee service delivery, customer success outcomes, capacity planning, and operational excellence—driving adoption, value realization, retention, and strategic impact across enterprise accounts. The CSE Manager will set high standards for solution advisory excellence, advancing a proactive approach where engineers harness insights, anticipate challenges, mitigate escalations, and expedite customer success. This role requires a blend of leadership, delivery management, enablement strategy, and cross-functional collaboration.

WalkMe, an SAP company, has been at the forefront of digital transformation with its innovative Digital Adoption Platform (DAP). Our platform empowers business leaders to effectively leverage technology in today’s intricate digital landscape, enhancing employee efficiency, providing executives with in-depth visibility into digital usage, and maximizing organizational digital assets for successful transformation.In partnership with SAP, we are transforming the digital adoption journey by unlocking the full potential of SAP’s powerful ERP solutions, while simultaneously enhancing user experience and productivity through our intuitive platform.As we expand into AI-integrated in-app digital learning, we are on the lookout for a Senior Marketing Programs Manager to spearhead and scale the comprehensive marketing initiatives for our latest product, WalkMe Learning Arc.This is a dynamic, hands-on senior role suited for a builder who thrives in a startup environment within a global organization. You will excel in navigating ambiguity and scaling an innovative product within a well-established category, challenging the status quo and reshaping buyer expectations.You will oversee the full-funnel strategy and execution for WalkMe Learning Arc, closely collaborating with Product Marketing, Growth, Sales, and Customer Marketing teams to design, test, and scale integrated programs that drive awareness, adoption, and pipeline development. Your insights will help define excellence as this product evolves.Why This Role MattersWalkMe Learning Arc represents a significant strategic investment and introduces a new category for our company. You will play a pivotal role in establishing its market presence, driving adoption, and generating revenue for a rapidly growing solution that resides at the intersection of digital learning, AI, and workflow orchestration.If you are passionate about building programs from the ground up and shaping the future of in-app learning, we invite you to connect with us.

WalkMe, a pioneering company under SAP, has transformed the landscape of digital adoption through its innovative Digital Adoption Platform (DAP). This platform empowers business leaders to leverage technology effectively in a multifaceted digital environment. By utilizing WalkMe's suite of features—guidance, engagement, insights, and automation—employees can enhance their productivity, executives can achieve deeper visibility into digital usage, and organizations can optimize their digital assets, thereby facilitating successful digital transformation.Our partnership with SAP enriches the digital transformation journey, enabling businesses to unlock the full potential of SAP’s comprehensive ERP solutions while seamlessly improving user experience and productivity through WalkMe’s user-friendly digital adoption platform.We are seeking a strategic and systems-oriented Director of Marketing Operations who will spearhead and manage our AI-driven marketing technology ecosystem. In this pivotal role, you will be an integral part of the Marketing Operations team, responsible for shaping our MarTech strategy and integrations, ensuring data governance and CRM integrity, and enabling go-to-market initiatives. Your efforts will empower our marketing and sales teams to operate more intelligently, efficiently, and predictably.

WalkMe, a proud member of the SAP family, has revolutionized the way organizations approach digital transformation with our pioneering Digital Adoption Platform (DAP). Our innovative platform empowers business leaders to fully leverage technology in today’s intricate digital environment. By harnessing the power of WalkMe's capabilities—comprising guidance, engagement, insights, and automation—employees enhance their productivity, executives gain deeper visibility into digital usage, and organizations optimize their digital assets to achieve successful transformations.In partnership with SAP, WalkMe transforms the digital transformation landscape. This collaboration enables businesses to unlock the full potential of SAP’s comprehensive ERP solutions while significantly improving user experience and productivity through WalkMe’s intuitive platform.As a Senior Solution Advisor, you will report directly to the Director of Solution Advisory within the Solution Advisory team. Your primary responsibility will be to lead intricate technical evaluations for customers in the SLED (State and Local Government & Education) and Utilities sectors, effectively translating critical business challenges into impactful WalkMe solutions. Your success will hinge on your ability to serve as a senior technical advisor, facilitate executive-level discovery sessions, and shape solution strategies throughout extensive, multi-stakeholder sales cycles.

Join Our Team as a Senior Integrated Marketing Programs ManagerWalkMe is seeking a dynamic and experienced Senior Integrated Marketing Programs Manager to lead our Customer Lifecycle initiatives. In this role, you will develop and execute integrated marketing strategies that enhance customer engagement and drive retention. You will collaborate with cross-functional teams to create impactful marketing campaigns that resonate with our audience and contribute to our growth.

Join MaintainX, the premier Asset and Work Intelligence platform tailored for industrial and frontline environments. Our innovative, IoT-enabled, cloud-based tool is designed to enhance reliability, safety, and operational efficiency on physical equipment and facilities. Serving over 13,000 businesses—including industry leaders like Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell—MaintainX is at the forefront of operational excellence.Having successfully completed a $150 million Series D funding round, our total funding has reached $254 million, valuing MaintainX at an impressive $2.5 billion. As a Senior Integrations Consultant, you will play a pivotal role in our post-sales process, collaborating closely with clients to lead and deliver integration projects. Leveraging your expertise in system integration and our product offerings, you will ensure a smooth and successful implementation process. Your responsibilities will encompass project management, technical guidance, and client relationship management, all aimed at maximizing client satisfaction and project success. Key Responsibilities:Lead integration projects from initiation to successful completion, ensuring adherence to project timelines and milestones.Collaborate with clients to establish and maintain project scope, objectives, and deliverables.Evaluate client systems and requirements to design effective integration solutions.Troubleshoot technical issues and deliver timely solutions throughout the integration process.Utilize your technical skills to provide expert advice on our Open REST APIs.Develop and present detailed, actionable integration plans that clarify the full scope of our processes for both MaintainX and our clients.Serve as the primary point of contact for clients during integration initiatives.Foster strong client relationships through exceptional service and support.Provide training to client personnel on the effective use of integrated systems.Collaborate with MaintainX Integration, Engineering, and Product teams to address customer needs.Work alongside Sales Engineers, Solution Architects, and Integration Developers to translate client requirements.Coordinate with third-party solution integrators to manage integration projects and communicate client needs.Demonstrate a comprehensive understanding of Tech Stack components including TypeScript, NodeJS, and React.

Role Overview WalkMe is hiring a Partner Business Manager in Raleigh. This role focuses on building and managing strategic partnerships to strengthen client solutions and support company growth. What You Will Do Develop and maintain relationships with key partners Identify new business opportunities through partner channels Collaborate with internal teams to expand WalkMe’s market reach Support partner initiatives that enhance client offerings

Appian’s Customer Success team in Raleigh, North Carolina, brings together technical expertise and a drive for high standards. The team works closely with clients, focusing on delivering business outcomes and supporting digital transformation. Precision, accountability, and a commitment to quality guide every project. Role overview The Senior Technical Consultant role combines hands-on technical work with client-facing consulting. This position centers on designing and implementing software solutions using the Appian platform, with a special emphasis on AI-driven projects. The role offers the chance to develop as a consultant while tackling complex business and technical challenges. What you will do Work with clients after the sales process to design and build software solutions on the Appian platform. Lead projects from requirements gathering through design, development, and deployment of custom software and AI tools for commercial clients. Operate within an agile framework to analyze client business processes and technical requirements. Deploy new relational data models into production environments. Create APIs for integration with external systems. Explore and implement AI use cases, using Appian’s AI tools such as retrieval-augmented generation (RAG), agentic workflows, prompt engineering, and generative models. Collaborate with client technical teams and business users throughout the software development life cycle. Support clients in building their own process applications independently.

WalkMe, part of the SAP family, pioneered the digital adoption space and continues to shape how organizations handle technology change. With a client base that includes more than 1,600 organizations, among them 55 Fortune 100 and 6 Fortune 10 companies, WalkMe focuses on removing digital friction so teams can work smarter and adapt quickly. The HR Operations Specialist role in Raleigh supports over 1,000 employees worldwide. This position reports to the Global HR Operations Manager and works closely with a global HR team. Role overview This role centers on managing key employee lifecycle events. Responsibilities include onboarding, benefits administration, compliance, and resource management. The work goes beyond standard HR administration, aiming to create a strong employee experience and support ongoing HR process improvements. What you will do Support onboarding and offboarding processes for employees Administer benefits and ensure compliance with relevant policies Assist with resource management across the organization Work as part of a global HR team to deliver consistent support What we look for Experience in HR operations or a related field Strong attention to detail, with a focus on both people and processes Interest in improving employee experience and HR practices Comfort working in a global, innovative environment

Join our dynamic team at 360 IT Professionals as a Network Engineer. In this role, you will be responsible for designing, implementing, and managing our network infrastructure to ensure optimal performance and security. Your expertise will play a crucial part in supporting our clients' needs and enhancing their network capabilities.

At 360itprofessionals1, we are seeking dynamic and skilled Sonar Consultants to join our innovative team in Raleigh. As a Sonar Consultant, you will play a vital role in implementing sonar solutions that enhance operational efficiency and drive business success. You will collaborate with clients to identify their needs and provide tailored sonar solutions that meet their objectives.

Join our dynamic team at 360 IT Professionals as a Senior Java Developer in Raleigh, NC. We are looking for a talented individual who is passionate about software development and eager to contribute to innovative projects. You will work closely with cross-functional teams to design, develop, and implement high-quality software solutions.

As the Manager of Integration Delivery within our Professional Services team, you will play a pivotal role in driving successful integration projects that enhance our client’s operational efficiency. You will lead a team of skilled professionals, ensuring timely delivery of integration solutions while fostering collaborative relationships with clients. Your strategic vision and leadership will be essential in aligning our integration capabilities with client needs, ultimately contributing to their success.

360IT Professionals is seeking a skilled Cognos BI Developer to join our dynamic team in Raleigh, North Carolina. In this full-time role, you will be responsible for designing, developing, and maintaining business intelligence solutions using Cognos. You will work closely with stakeholders to understand their reporting needs and translate them into actionable insights. This is a fantastic opportunity for someone who is passionate about data and analytics.