Senior Product Engineer - Agentic Observability

Join Esri as a Senior Product Engineer specializing in Agentic Observability, where you'll play a crucial role in developing innovative solutions that enhance the observability of our products. You will collaborate with cross-functional teams to design and implement features that improve user experience and performance.

Overview The Geodatabase development team is at the forefront of delivering innovative data management software to clients around the world. As an integral member of the ArcGIS Desktop, ArcGIS Pro, and ArcGIS Enterprise teams, you will collaborate with a talented group of engineers to devise creative solutions for intricate GIS data challenges. In your role as a Senior Product Engineer, you will partner with developers and engineers to design, develop, certify, and launch new and groundbreaking software product capabilities. Additionally, you will play a crucial part in quality assurance and customer education by implementing and documenting inventive solutions to complex issues related to the creation, management, and analysis of spatial data. If you are passionate about databases and spatial data, we invite you to join our dynamic team! Esri offers a Relocation Assistance Program, providing support for your move to the Redlands, CA area for this position.

Overview Become a key member of a dynamic team of skilled geographic data engineers, cartographers, and GIS professionals tasked with creating and enhancing the global vector basemaps that drive Esri’s GIS services. In this role, you will leverage your software engineering capabilities and GIS knowledge to develop, assess, and refine the maps and data utilized by millions across the globe. This position offers a thrilling opportunity to significantly impact users' ability to understand and visualize their environment through high-quality mapping services. Responsibilities Develop, analyze, and release consistent updates to Esri's global vector basemaps, incorporating geographical data from Esri's partners, contributors, and Overture/OpenStreetMap. Design and implement enhancements in processing to deliver superior quality basemaps to our clients more efficiently. Investigate inquiries and issues while collaborating with others to elevate product quality and enhance end-user experiences. Mentor and guide product engineers to ensure the delivery of high-quality basemaps. Effectively communicate and present complex information, analyses, and insights to various stakeholders using clear presentation techniques, well-structured spreadsheets, and data visualizations. Requirements 5+ years of experience in enhancing and maintaining data pipelines, QA systems, and release processes for software and data-driven products. A strong passion for developing and sustaining efficient, high-quality release processes. Proficient understanding of the software development lifecycle, including QA and production release. Hands-on experience with Esri technology (ArcGIS Online, Pro, Enterprise, Platform) and deployment on Windows-based servers. Familiarity with web servers (Apache, Tomcat, IIS) and SaaS environments. Proficient in Python, SQL, and scripting for automating build and QA processes. A methodical, quality-focused, and collaborative team player. Bachelor’s degree in GIS, Computer Information Systems, Computer Science, or a related field. Recommended Qualifications Master’s degree in GIS, Computer Information Systems, Computer Science, or a related field. Experience working with Linux OS and Bash scripting. Familiarity with cloud services (AWS, Azure, etc.).

Overview At Esri, our ArcGIS Enterprise platform is pivotal in supporting the mission-critical operations of our global clientele, both in cloud environments and on-premises. To enhance deployment and management processes, we develop sophisticated automation tools that simplify the installation and configuration of ArcGIS Enterprise within Kubernetes ecosystems and on leading cloud platforms like AWS and Microsoft Azure. We are currently on the lookout for a Senior Cloud Automation Engineer to collaborate closely with software developers and product engineers, ensuring our automation technologies are of the highest quality, reliability, and user-centric. This role necessitates a deep technical understanding, exceptional problem-solving abilities, and strong interpersonal skills, combined with a proactive approach to keeping pace with rapidly evolving cloud technologies while delivering practical, user-focused solutions.

Overview Become a vital part of Esri's Global Community Engagement Team as a Senior Product Engineer, where you will harness the transformative potential of GIS to unite communities. In this role, you will act as a geospatial technology advocate, developing innovative ArcGIS Hub product architectures tailored for both Esri and external communities. Utilize ArcGIS, open data platforms, and various technology solutions to facilitate geospatial adoption and cultivate community engagement backed by a systems-oriented knowledge framework. Responsibilities Expertise Development: Employ a combination of user experience, digital design, and full-stack development skills (including HTML, CSS, ArcGIS API for JavaScript, Python, and more) to create sophisticated ArcGIS Hub and ArcGIS Online solutions. Ensure adherence to project management best practices and quality assurance standards in every project. Innovation Leadership: Design and enhance the Community Platform Templates architecture for the Global Community Engagement initiative. Develop reusable templates and enablement resources that empower Esri distributors and stakeholders. Collaborate with Product Teams to gather feedback and drive continuous improvement of ArcGIS. Problem-Solving: Work collaboratively with the Global Community Engagement Team to analyze and refine community engagement workflows within Esri’s internal and global partner ecosystems. Strategic Influence: Contribute to shaping Esri’s global community engagement strategy by engaging with a diverse range of technical and non-technical teams. Produce clear documentation, presentations, and storytelling materials that celebrate community successes. Requirements Over 5 years of experience in digital design, programming, and product engineering, ideally within the geospatial domain. Proficiency in HTML, CSS, Python, and JavaScript; familiarity with emerging AI tools in this area is advantageous. Robust understanding of GIS principles and applications, especially ArcGIS Online and ArcGIS Hub. A genuine passion for geography and systems thinking, applying The Geographic Approach to community engagement initiatives. Willingness to travel internationally up to 10% of the time. Visa sponsorship is not available for this position. Demonstrated ability to collaborate with global stakeholders, effectively communicate, and present ideas clearly in both virtual and in-person formats. Bachelor’s degree in geography, computer science, or a related field is required.

Overview Join Esri, a global leader in mapping and spatial analytics, where organizations worldwide utilize our ArcGIS developer technology to create innovative mapping applications that address significant global challenges. Be a part of our mission to advance the future of ArcGIS products and ensure we continue to provide unparalleled mapping capabilities and developer tools. As a Senior Product Manager specializing in developer technology, you will play a pivotal role in shaping the product vision and technical roadmap of ArcGIS tools. You will collaborate with various Esri teams, partners, international distributors, and a diverse range of customers to foster and expand our developer community. Your primary focus will be advocating for the developer community's needs and promoting key ArcGIS functionalities that enable the development of effective and immersive applications. The ideal candidate will possess extensive knowledge of ArcGIS Developer technology, customer workflows, and robust product management skills. Your role will emphasize customer engagement, product expertise, team collaboration, and influencing product development priorities.

Overview Are you a passionate and detail-oriented software engineer eager to create innovative software solutions, design engaging user interfaces, and collaborate with clients and partners for success? If you're excited about developing a powerful cloud-oriented platform and contributing to modern web, desktop, and mobile applications, we invite you to join us at Esri. As a vital member of our software development team, you'll play a key role in crafting the next generation of products for the ArcGIS platform! Responsibilities Conduct thorough research and analysis of customer requests, industry standards, and specifications to determine requirements and translate them into effective software designs. Collaborate daily with developers to: Ensure focused development goals are maintained. Coordinate technical and design solutions for features and functions. Document comprehensive software functions within the product matrix. Create public-facing samples and usage patterns for new functions. Establish and execute robust test workflows, including the creation and upkeep of test harnesses. Consolidate software functionality, features, and capacity into effective product documentation. Evaluate product quality and readiness for release. Act as a product liaison: Communicate goals and progress with various collaborating teams. Collaborate on the product narrative. Address inquiries regarding product capabilities. Prepare presentations and demonstrations. Assist in preparing for conferences. Requirements At least 2 years of experience with ArcGIS or other geospatial technologies in mapping, geodata management, or geoprocessing projects. Proven creative problem-solving skills and the ability to propose effective solutions. Excellent written and verbal communication skills in English, including strong presentation abilities. Demonstrated capacity to deliver work both collaboratively and independently. Strong time management and organizational skills. A genuine passion for software quality and excellence. Desire to innovate new spatial technologies for GIS practitioners and the broader user community. Proficiency in programming languages such as C#, Java, and JavaScript. Bachelor's degree in GIS, computer science, or a related field. Recommended Qualifications Professional software product development experience.

Overview Join the innovative team at Esri as a Senior Product Test Engineer for ArcGIS Enterprise, where your expertise will play a pivotal role in shaping the future of our software. We seek a collaborative individual who possesses a deep understanding of user needs and is passionate about enhancing software quality. In this key position, you will design and advance a robust automated test framework that mirrors real-world use cases, ensuring the resilience and reliability of our testing processes. As new features are developed, you will enhance automated coverage, allowing our test infrastructure to evolve alongside our product releases. Your insights will provide valuable guidance on interpreting test results throughout the development cycle. In the event of issues, you will assist the team in diagnosing the causes and implications of these problems. Through your commitment and influence, you will directly contribute to delivering reliable software to users worldwide.

Overview Join our dynamic Product Design team at Esri, where you'll be instrumental in crafting and validating innovative designs for our real-time GIS charting and mapping tool, ArcGIS Dashboards. In this pivotal role, you will collaborate closely with product development colleagues to enhance the powerful data visualization capabilities that serve diverse industries. We are seeking a proactive and collaborative self-starter who thrives on curiosity and the sharing of fresh ideas. If you are eager to tackle exciting challenges and contribute to meaningful change, we would love to have you on board! Responsibilities Engage with stakeholders to gather requirements and specifications for both new and existing features. Develop prototypes and high-fidelity user interface designs to present innovative concepts to developers and product managers. Work closely with engineering teams throughout the development cycle to ensure design feasibility, iterate on concepts, and deliver exceptional implementations. Create visually appealing, user-friendly, and accessible UI designs that align with Esri’s design system. Promote the use of Esri’s design system and patterns to foster platform consistency, collaborating with designers and developers in pairs and larger groups. Act as a bridge between design and engineering teams, ensuring the UX vision remains intact during technical execution. Conduct usability testing and user-facing research to validate design work, enhancing and expanding our team’s research capabilities. Stay current on the latest trends and technologies in mobile, web, and responsive design patterns. Requirements 5+ years of experience in product design for enterprise SaaS, web applications, or related fields. Proficient in Figma and familiar with Figma UI Kits, maintaining adherence to established pattern libraries and frameworks. Ability to discuss technical constraints and trade-offs with engineering teams comfortably. Passionate about delving into feature-level work within the Dashboards application and exploring multiple solutions for a single challenge. A keen interest in data visualization and representation, with a willingness to learn about dashboard-specific design aesthetics. Knowledge of or experience in localization (L10N) or internationalization (I18N) is a plus. Strong expertise in accessibility (WCAG 2.0/Section 508 Compliance) with a proven history of collaborating with developers to address accessibility challenges.

Overview Become a vital member of Esri's Creative Lab where innovation meets design! As a Senior Product Designer, you'll play a key role in crafting and enhancing compelling designs for Esri’s online store. Collaborate with a dynamic team of talented Product Designers to elevate the Digital Commerce experience. We seek a creative thinker and effective communicator, driven by a passion for design and a desire to grow professionally. Your expertise in user-centered design, systems thinking, and interaction design will be essential in expanding the influence of Esri’s location-based technology. Responsibilities Contribute significantly to our Digital Commerce Team, designing for both internal stakeholders and global distributors. Harmonize user-centered design principles with business objectives to deliver exceptional user experiences that positively impact revenue. Transform creative briefs, wireframes, and internal feedback into innovative web solutions that fulfill project requirements. Collaborate with a team of expert Product Designers to enhance your skills and gain valuable experience. Engage with cross-functional team members including UX designers, writers, developers, and stakeholders to create designs across a diverse array of Esri products and marketing initiatives. Keep abreast of emerging web design trends and technologies.

Join Esri as a Product Engineer II specializing in Reality Mapping, where you will be at the forefront of developing innovative solutions that transform geographic data into actionable insights. Your expertise will contribute to advancing our product offerings and enhancing user experiences in mapping technology.

Overview Are you a passionate geographer, GIS/data analyst, engineer, or computer scientist eager to contribute to the development of high-quality commercial software? Join Esri and play a pivotal role in enhancing our innovative ArcGIS software suite. Your mission will be to explore groundbreaking approaches to elevate the products we provide to our global clientele, stress-testing our code, and designing, automating, and refining test scenarios. This exciting opportunity empowers you to utilize your expertise in crafting and executing automated testing strategies. Collaborate with a talented team of engineers and developers to devise creative solutions for intricate quality assurance challenges, while gaining insights from seasoned professionals with extensive experience in building ArcGIS, a leading GIS platform. Esri offers a Relocation Assistance Program to support your move to the Redlands, CA area for this role.

Join Esri as a Product Engineer II, where you will play an instrumental role in enhancing user assistance systems for enterprise monitoring solutions. Your expertise will contribute to the development of intuitive user interfaces and improve the overall user experience of our products.

Join Esri as a Product Engineer II, specializing in ArcGIS Maps SDKs for Kotlin. In this role, you will leverage your technical expertise to enhance our mapping solutions, ensuring they are user-friendly, efficient, and scalable. Work collaboratively with cross-functional teams to integrate user feedback and provide innovative solutions that meet our clients' needs.

Overview Join our passionate team and leverage your expertise in 3D spatial analytics to create cutting-edge software solutions! The ArcGIS 3D Analyst extension empowers users to generate, import, and transform 3D data across various formats while analyzing surfaces and 3D features to gain deeper insights into their environments. We are looking for a highly driven individual to introduce innovative technology to a broad and diverse clientele with a variety of 3D applications. Responsibilities Design, prototype, test, and thoroughly document new software tools and techniques. Enhance capabilities for lidar data management, analysis, classification, and feature extraction tools. Implement tools that harness deep learning technology to tackle complex challenges. Develop expertise in utilizing Triangulated Irregular Network (TIN) for surface modeling and its applications as a spatial data structure. Transform 3D textured reality meshes into practical tools beyond mere visualization. Hone your skills in presenting, demonstrating, and conveying technical topics effectively to colleagues and clients. Facilitate spatial analysis on 3D features, including spatial proximity queries and solid operators. Requirements Minimum of 2 years of experience in GIS or a related field. Proven ability to resolve complex issues involving lidar, TIN, and/or 3D geometry. Strong communication skills. Bachelor’s degree in geography, earth science, planning, environmental studies, engineering, computer science, or statistics. Recommended Qualifications Familiarity with ArcGIS. Experience in scripting/programming with Python, C#, or C++. Proficiency in surface analysis, DEM/DTM production, and 3D data visualization. Master’s degree in geography or earth science.

Join Esri as an Imagery Product Engineer II, where you will play a pivotal role in advancing our state-of-the-art imagery and remote sensing technologies. You will collaborate with cross-functional teams to develop and enhance products that empower users to visualize and analyze geospatial data effectively. Your expertise will contribute to innovative solutions that support our clients in making informed decisions based on high-quality imagery.

Overview As a Senior System Engineer specializing in ArcGIS, you will be instrumental in deploying and optimizing complex, mission-critical ArcGIS systems. Collaborating closely with clients, you will share best practices regarding advanced ArcGIS Enterprise deployment architecture and integration. This role supports our Defense and Intelligence clients, placing you within a talented, cross-functional team of dedicated engineers committed to delivering impactful solutions that enhance communities globally through the web and mobile applications you develop. The Professional Services division at Esri serves as the consulting and implementation backbone of our company. We are consistently exploring new markets and pushing the boundaries of technology to provide transformative solutions to prestigious clients around the world. Our Professional Services team is made up of nearly 1,000 skilled professionals who dedicate themselves daily to ensuring our users achieve success. Esri offers a Relocation Assistance Program to facilitate your move to the Redlands, CA area for this position.

Overview Embark on an exciting and dynamic career with us at Esri, where you can merge your enthusiasm for software development and APIs with the transformative world of geographic information systems (GIS). The ArcGIS Online team is a pivotal component of the ArcGIS platform, revolutionizing the utilization of geographic data and enabling users to harness GIS capabilities like never before. As a Product Engineer, you will have the opportunity to design and test innovative features, share best practices for utilizing the REST API for effective content management, and enhance overall product usability. This position allows you to make a significant impact on a platform that is shaping the future of GIS technology. Responsibilities Collaborate with the front-end development team: Partner with front-end developers to design, define, and optimize APIs that empower critical features within ArcGIS Online content items, groups, and users, ensuring both performance and scalability. Author and maintain REST API documentation: Create and update comprehensive API documentation, complete with sample code and guidelines for efficient use and integration. Develop and implement automation testing: Design automated test scripts to validate API performance and reliability, integrating them into CI pipelines for continuous quality assurance. Manage software quality issues: Proactively address and resolve reported bugs, coordinating with support teams to ensure quick and accurate fixes while enhancing overall product stability. Advocate for user-centric design: Represent user needs in product development, incorporating feedback to ensure features are intuitive and deliver real-world value.

Overview Join the dynamic ArcGIS Pro Documentation team and play a pivotal role in enhancing user understanding of the world’s leading desktop GIS software. We are seeking a detail-oriented technical writer who excels at producing clear and precise content. You will engage closely with engineers, product managers, and other contributors dedicated to developing, delivering, and supporting Esri software and its vast user community. In this position, you’ll be responsible for creating and maintaining a diverse range of user-facing documentation, as well as some internal resources. Collaboration with over 50 software development teams is essential to gather technical insights and transform them into content that empowers users.

Join Esri as a Security Product Engineer I, where you will play a vital role in enhancing the security features of our ArcGIS Enterprise product. You will work collaboratively with cross-functional teams to ensure that our solutions are robust, secure, and reliable. This entry-level position is ideal for individuals passionate about cybersecurity and technology, eager to learn and develop their skills in a dynamic work environment.