Senior Robotics Manipulation Engineer at Dexterity | Redwood City

About Dexterity: At Dexterity, we are on a mission to revolutionize the world through robotics. Our cutting-edge technology empowers individuals to engage in creative and problem-solving tasks, while robots take care of repetitive and physically demanding jobs. We are focusing on warehouse automation, addressing the critical need for smarter, more resilient …

Join Dexterity as a Senior/Staff Algorithms Engineer and tackle diverse challenges in robot task and action planning. Utilize advanced techniques from machine learning, search algorithms, and both discrete and continuous optimization to address complex sequential decision-making problems that involve reasoning about the physical world and its dynamics. Stay updated with the latest advancements in reinforcement learning, task and motion planning, and related areas to enhance Dexterity's foundational technology in physical AI.Dexterity's cutting-edge robotic systems integrate data from various sensors, such as RGB cameras, depth sensors, force-torque sensors, encoders, system telemetry, and human input. You will have the opportunity to develop sensor fusion and state estimation techniques to effectively utilize this multimodal sensory data for planning algorithms.Collaboration will be key as you work with the data platform, physics simulation, and robot operations teams to devise innovative methods for refining the system’s internal world model.As Dexterity expands its range of algorithmic challenges with new robotic applications, your contributions will include optimizing packing algorithms for constructing taller, denser, and more stable structures with various objects, addressing logistics tasks for inventory movement and sorting in warehouses, and developing models that comprehend physics and geometry for tasks of varying durations.In addition to algorithmic development, you will be tasked with creating high-quality, maintainable, and efficient software, leveraging your strong software design expertise to guide broader software development within the team.About Dexterity:At Dexterity, we are passionate about leveraging robotic technology to create positive changes in the world. Our innovative solutions empower individuals to focus on creative and problem-solving tasks while robots manage repetitive and physically demanding work.We are at the forefront of warehouse automation, addressing the critical need for smarter, more resilient supply chains that impact countless lives and businesses globally. Our full-stack robotic systems possess the capability to pick, move, pack, and collaborate with human-like skill, awareness, and learning. With a software-driven, hardware-agnostic approach, our systems have successfully picked over 15 million goods in production. Our customer-centric philosophy drives every decision we make – always asking how we can better serve our clients.

Join Dexterity as a Senior Computer Vision Engineer where you will be pivotal in developing advanced Computer Vision code and Machine Learning models tailored for innovative applications. In this position, you will assess our existing systems, identify their limitations, and apply your expertise in Computer Vision to create cutting-edge ML models. Your role will also include enhancing and scaling our existing ML pipelines to accommodate diverse scenarios and elevate accuracy.You will utilize your knowledge in semantic segmentation and instance segmentation, staying abreast of the latest advancements in these domains and implementing them using frameworks such as PyTorch and TensorFlow. Proficiency with RGBD datasets and point clouds is crucial, as is experience in ML and CV related to autonomous vehicles or robotics. A strong foundation in writing optimized code in C++ and Python is essential. Additionally, familiarity with cloud infrastructure to create robust training and serving pipelines is a significant aspect of this role.At Dexterity, our applications demand low-latency inference that approaches real-time performance, and you will be tasked with constructing high-performance models and serving architectures. While knowledge of open-source solutions is advantageous, we require candidates to have experience developing their own models and establishing training pipelines. You will oversee the complete process of data gathering, augmentation, labeling, and curation, as well as evaluating performance, optimizing model quality, training, deploying, and troubleshooting models in real-world scenarios.About DexterityAt Dexterity, we are passionate about the transformative potential of robotics. Our groundbreaking technology empowers people to engage in creative, inspiring, and problem-solving roles by allowing robots to take on repetitive and physically demanding tasks. We are focusing on warehouse automation, where the demand for smarter, more resilient supply chains influences millions of lives and businesses worldwide. Dexterity's comprehensive robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have successfully managed the picking of over 15 million goods in production. Our customer-centric approach drives every decision we make, always asking how we can enable our customers to achieve more with our robotic solutions.

At Dexterity, we are on a mission to revolutionize the world through robotics. Our innovative technology empowers individuals to engage in creative, inspiring, and problem-solving roles by allowing robots to perform repetitive and labor-intensive tasks. Our journey begins with warehouse automation, where the demand for intelligent and resilient supply chains affects millions globally. Dexterity's comprehensive robotics systems excel in picking, moving, packing, and collaborating with human-like precision and adaptability. Our software-driven, hardware-agnostic systems have successfully processed over 15 million goods in real-world applications. Our customer-centric approach ensures that every decision we make is guided by the question: how can we help our customers achieve more with robotics?Dexterity is among the fastest-growing companies in the robotics sector, backed by esteemed investors like Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We foster a diverse, multidisciplinary team culture rooted in passion, trust, and commitment. Join us at Dexterity and be part of making intelligent robotics a reality!As a Project Manager at Dexterity, you will oversee the meticulous planning and execution of robotic system deployments across various customer sites. Your responsibilities will encompass conducting site surveys, managing logistics, coordinating with teams, and ensuring comprehensive training for both customer operators and Dexterity support staff.Your role will also involve capturing insights from deployments to inform process enhancements and design improvements. A significant aspect of your responsibilities will be to ensure thorough documentation of all deployment facets.In addition to leading hardware and software deployments, you will act as a collaborative leader amongst your peers, developing templates, best practices, and resources to enhance the efficiency and effectiveness of our project management and field teams.

Join Dexterity as a Senior Electrical EngineerAt Dexterity, we are pioneers in the field of robotics, dedicated to revolutionizing the way humans interact with technology. Our innovative solutions are designed to liberate individuals from monotonous and physically demanding tasks, allowing them to focus on the creative and strategic endeavors that drive progress. We’re leading the charge in warehouse automation, enhancing the efficiency of supply chains that impact countless lives and businesses globally.Our cutting-edge robotics systems are capable of picking, moving, packing, and collaborating with an extraordinary level of skill and adaptability. These systems are not only software-driven but also hardware-agnostic, having successfully managed over 15 million goods in production. Our commitment to customer empowerment drives every decision we make, ensuring we provide solutions that exceed expectations. With the backing of esteemed investors like Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures, Dexterity is among the fastest-growing companies in the robotics sector.We are proud of our diverse and multidisciplinary team, which thrives on a culture of passion, trust, and dedication. We invite you to join us at Dexterity and help us turn the vision of intelligent robots into reality!Role OverviewAs a Senior Electrical Engineer on our Hardware Product team, you will take charge of the electrical systems architecture and design, ensuring our robotics solutions are high-performing and reliable. Your role will involve comprehensive responsibilities spanning electrical systems design, integration, testing, and collaboration with various multidisciplinary teams.

About DexterityAt Dexterity, we envision a future where robotics revolutionizes our world. Our innovative technology empowers individuals to engage in creative and problem-solving roles, allowing robots to take on repetitive and physically demanding tasks.We are focusing on warehouse automation, addressing the urgent need for intelligent and resilient supply chains that impact millions globally. Dexterity's advanced robotics systems are capable of picking, moving, packing, and collaborating with human-like precision and adaptability. Our solutions are both software-driven and hardware-agnostic, successfully handling over 100 million goods in production. Our dedication to our clients drives every decision; we continually ask ourselves how we can empower our customers to achieve the unimaginable with our robotic solutions.As one of the fastest-growing companies in robotics, Dexterity is backed by prominent investors like Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. Our diverse team thrives on a culture of passion, trust, and commitment. Join us at Dexterity to help bring intelligent robots to life!About the RoleIn the role of Senior/Staff Machine Learning Engineer, you will tackle a variety of complex challenges related to robotic task and action planning. You will apply machine learning techniques to resolve intricate sequential decision-making problems that necessitate understanding the physical world and its dynamics. You will keep up with the latest advancements in imitation learning, reinforcement learning, and other relevant domains to enhance Dexterity's foundation in Physical AI. Additionally, you will oversee the updating and scaling of our existing ML pipelines to cater to more scenarios and boost accuracy.Our robotic solutions harness data from various sensors, including RGB cameras, depth sensors, force-torque sensors, encoders, system telemetry, and human input. You may engage in sensor fusion and state estimation techniques to better inform the planning algorithms using this multimodal sensory data.You will collaborate closely with teams responsible for data platforms, physics simulations, and robot operations to find efficient ways to enhance the internal world model of our systems.As Dexterity continues to expand its range of algorithmic challenges with new robotic applications, you will play a pivotal role in our innovative journey.

About DexterityAt Dexterity, we are passionate about the transformational potential of robotics. Our innovative technology empowers individuals to engage in creative and complex problem-solving tasks, allowing robots to take on repetitive and physically demanding work. We are initially focusing on warehouse automation, where the demand for smarter and more resilient supply chains significantly impacts millions of lives and businesses globally.Dexterity’s advanced robotics systems are designed to pick, move, pack, and collaborate with a level of skill, awareness, and learning akin to humans. Our solutions are software-focused and hardware-independent, having already processed over 15 million items in production. Our customer-centric approach drives every decision we make, ensuring that we empower our clients to achieve more with our robotic solutions than they ever imagined possible.As one of the fastest-growing firms in the robotics sector, Dexterity is proudly supported by prestigious investors including Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. Our diverse and multidisciplinary team thrives on a culture of passion, trust, and commitment. Join us at Dexterity and contribute to turning intelligent robots into a reality!About the RoleIn the capacity of a Senior Functional Safety Engineer, you will spearhead the design and verification of functional safety in our robotic systems while ensuring compliance with regulations in North America, Europe, and Japan. We are seeking a candidate with a comprehensive understanding of relevant industry standards, who can harmonize innovative engineering practices with established design and safety principles in this burgeoning field. Your contributions will be pivotal to Dexterity’s growth and global reach, as you design and implement safe and compliant solutions.

About DexterityAt Dexterity, we envision a future where robots revolutionize the world. Our innovative technology empowers individuals to engage in creative, inspiring, and problem-solving tasks by allowing robots to take on repetitive and physically demanding work.Beginning with warehouse automation, we address the pressing need for smarter and more resilient supply chains that affect millions of lives and businesses globally. Dexterity's full-stack robotic systems are designed to pick, move, pack, and collaborate with human-like skill, awareness, and adaptability. Our software-driven, hardware-agnostic systems have already picked over 15 million items in production. Our customer-centric approach drives every decision we make, focusing on how we can enable our customers to achieve more than they ever thought possible.As one of the fastest-growing companies in robotics, Dexterity is backed by esteemed investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. Our diverse and multidisciplinary team thrives in a culture of passion, trust, and commitment. Join us at Dexterity and help turn intelligent robotics into reality!About the RoleAs a Forward Deployed Engineer, you will play a pivotal role in steering Dexterity's robots towards new opportunities. Your primary responsibility will be to bridge the gap between Dexterity's standard offerings and the unique challenges presented by new customer engagements or market segments. Your mission is to operationalize new applications in the field and showcase the necessary metrics to facilitate swift scaling across the fleet for each new customer opportunity.This position is ideal for engineers passionate about developing robotic solutions that function effectively in real-world situations at scale. A comprehensive systems-level understanding of the entire robotic technology stack, encompassing both software and hardware, is essential. You will conduct system-level performance analyses and drive solutions through hands-on engineering while collaborating with various teams within Dexterity, third-party partners, and customers.

Join Dexterity as a Senior/Staff AI Algorithms Engineer!At Dexterity, we envision a future where robots enhance human potential. Our cutting-edge technology allows individuals to focus on creative and complex problem-solving, while robots tackle repetitive and physically demanding tasks.We are pioneering warehouse automation, addressing the growing need for smarter supply chains that impact countless lives and businesses globally. Our full-stack robotics systems excel in picking, moving, packing, and collaborating with human-like intelligence and adaptability. With our software-driven and hardware-agnostic systems, we have successfully processed over 100 million items in production. Our customer-focused approach drives every decision we make, aiming to empower our clients with unprecedented robotic capabilities.As one of the fastest-growing companies in the robotics field, Dexterity is backed by esteemed investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. Our diverse team fosters a culture of passion, trust, and commitment. We invite you to join us in making intelligent robotics a reality!About the RoleWe seek a Senior/Staff AI Algorithms Engineer who possesses a robust foundation in machine learning, reinforcement learning, and optimization. If you are driven to tackle innovative, impactful challenges in robotics, this role is for you. You will apply advanced techniques from machine learning, reinforcement learning, and optimization to address complex sequential decision-making problems, considering the physical world and its dynamics.You will collaborate with a team working across simulation, real robots, and multimodal sensor streams, using first-principles thinking to enhance product capabilities beyond conventional machine learning solutions. If you have a strong research background and are eager to create practical applications, this position offers the opportunity to transform theoretical concepts into scalable systems.

At Dexterity, we envision a world transformed by robots, where our innovative technology allows individuals to engage in creative and problem-solving roles, while robots tackle repetitive and physically demanding tasks. Our focus begins with warehouse automation, a crucial area where enhanced supply chains make a significant difference in the lives of countless individuals and businesses globally.Our advanced full-stack robotics systems are designed to pick, move, pack, and collaborate with human-like precision, awareness, and learning capabilities. With over 15 million goods already processed in production, our software-driven, hardware-agnostic systems are a testament to our customer-centric approach.Our guiding principle is straightforward: How can we empower our customers to achieve what they never thought possible with the help of robots? Backed by prestigious investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures, Dexterity is rapidly emerging as a leader in the robotics industry.We pride ourselves on our diverse and multidisciplinary team, which thrives on a culture of passion, trust, and commitment. Join us at Dexterity and contribute to making intelligent robots a reality!Role Overview:As an Application Support Engineer, you will serve as the vital link between Dexterity’s New Product Introduction (NPI) and our deployed AI applications, directly influencing our customers' essential operations. Your primary responsibility will be to ensure seamless production site functionality, swiftly resolving intricate software issues to prevent performance disruptions while providing valuable feedback to our Engineering team for ongoing enhancement.You will immerse yourself in logs, data-driven results, and configuration states; develop workarounds or scripted patches; and collaborate closely with the Technical Assistance Center (Tier 1), Product Support (hardware), and Engineering (Tier 3).This position is perfect for engineers who enjoy debugging live systems, translating technical concepts for non-experts, and delivering effective solutions rapidly—all while laying a foundation for a future transition into Hardware or Software Engineering. The role demands a blend of field readiness, software debugging, data analysis, and direct collaboration with both internal engineering and customer-facing teams.

At Dexterity, we envision a world where robots enhance the human experience. Our innovative technology empowers individuals to focus on creative, inspiring, and problem-solving tasks, while robots efficiently manage repetitive and physically demanding work.We are pioneering warehouse automation, addressing the urgent demand for smarter and more resilient supply chains that affect millions globally. Dexterity's comprehensive robotics systems are designed to pick, move, pack, and collaborate with human-like precision, awareness, and learning capabilities. Our software-driven, hardware-agnostic systems have successfully picked over 15 million items in production. Our unwavering focus on customer needs drives every decision, as we strive to empower our clients with robotic solutions that exceed their expectations.As one of the fastest-growing companies in the robotics field, Dexterity is backed by distinguished investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We pride ourselves on our diverse, multidisciplinary team, fostering a culture rich in passion, trust, and commitment. Join us at Dexterity and play a pivotal role in bringing intelligent robots to life!We are in search of a proactive and skilled individual to assume the role of Manufacturing Engineer - Document Control. In this capacity, you will oversee all facets of Engineering Change Order (ECO) and Bill of Material (BOM) management, ensuring these vital documents are accurate, current, and comprehensive. Your responsibilities will include creating, revising, and maintaining BOMs, coordinating configuration management processes, and managing BOM modifications through stringent change control protocols. Collaborating closely with Engineering, Manufacturing, and Supply Chain teams, you will confirm component availability and specifications while identifying cost-saving initiatives and process enhancements.This position demands a blend of technical acumen, project management expertise, and cross-functional collaboration skills, essential for ensuring the precision and efficiency of our product information management systems while successfully transitioning products to volume manufacturing to meet market demands.

Join the Dexterity Team!At Dexterity, we envision a world where robots enhance human potential. Our cutting-edge technology liberates individuals to focus on creative, problem-solving tasks by allowing robots to take on repetitive and physically demanding jobs.We are pioneering warehouse automation, addressing the urgent need for smarter, more resilient supply chains that impact millions globally. Our full-stack robotic systems excel in picking, moving, packing, and collaborating with a human-like finesse, awareness, and learning capabilities. Driven by software and hardware-agnostic solutions, we have already successfully handled over 15 million goods in production. Our commitment to customer satisfaction is unwavering; every decision is guided by our mission to empower customers through the capabilities of robotics.Recognized as one of the fastest-growing companies in the robotics industry, we are supported by esteemed investors like Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. Our diverse, multidisciplinary team thrives on a culture of passion, trust, and commitment to innovation. Be a part of Dexterity and help us make intelligent robots a reality!

Company OverviewDyna Robotics is at the forefront of robotic innovation, developing versatile robots powered by a proprietary embodied AI foundation model. Our technology not only generalizes but also self-improves across various environments, delivering exceptional commercial-grade performance. Our robots are actively deployed across multiple industries, setting new standards with our frontier model, recognized for its unparalleled generalization and performance.Founded by visionary entrepreneurs Lindon Gao and York Yang, who successfully sold Caper AI for $350 million, along with former DeepMind research scientist Jason Ma, Dyna Robotics has secured over $140M in funding from leading investors such as CRV and First Round. We are poised to revolutionize the landscape of robotic automation. Join us in shaping the next frontier of AI-driven robotics!Position OverviewAs a Hardware Support Engineer II at Dyna Robotics, you will play a crucial role in ensuring the reliability, scalability, and quality of our robotic systems. You will independently manage hardware builds, diagnostics, validation processes, and quality control initiatives, while enhancing lab operations and supporting cross-functional engineering efforts.This position demands robust hands-on technical skills, the capability to troubleshoot intricate electro-mechanical systems, and a proactive approach to maintaining and elevating quality standards across all hardware operations.

At Serve Robotics, we are revolutionizing urban mobility with our innovative sidewalk robot, envisioned to transform delivery services by alleviating street congestion and enhancing accessibility for all. Our robots are designed to support local businesses while providing a delightful experience for customers and pedestrians.The Serve fleet has successfully operated in cities like Los Angeles, Miami, Dallas, Atlanta, and Chicago, turning robotic deliveries from a mere novelty into a widely adopted solution. We invite skilled individuals to join us in this exciting journey.About UsOur team comprises seasoned professionals from software, hardware, and design backgrounds, united in our mission to shape a better future. We tackle real-world challenges by leveraging the latest advancements in robotics, machine learning, and computer vision, while prioritizing the end-user experience. Our agile and diverse environment fosters collaboration and respect as we solve complex problems together.The TeamOur dynamic Electrical Engineering team at Serve Robotics is crucial to ensuring the safety and effectiveness of our products. They drive innovation and collaborate to create efficient solutions for high-performance robotic applications.Role OverviewAs a Senior Embedded Engineer, you will lead the integration of hardware and firmware across various designs. Your expertise will guide initial board bring-up, feature enablement, system integration, and the development of testing infrastructure, working closely with our electrical, mechanical, and systems teams to guarantee optimal hardware performance.

Dyna Robotics, located in Redwood City, CA, develops AI-powered humanoid robots. Founded by Lindon Gao and York Yang (Caper AI), along with Jason Ma (formerly DeepMind), the company has secured over $140M in funding from investors such as CRV and First Round. Role overview The Technical Recruiter will help shape Dyna Robotics by identifying and engaging engineering talent. This position involves more than filling open roles: it focuses on building a forward-thinking community dedicated to general-purpose robotics. Every candidate interaction should reflect the company’s mission and contribute to defining its culture. What you will do Represent Dyna Robotics: Serve as the first point of contact for candidates. Communicate the company’s mission and ensure a positive interview experience for all applicants. Manage full-cycle recruiting: Oversee the hiring process from initial outreach to offer acceptance, maintaining high standards while supporting team growth. Partner with engineering leaders: Collaborate with technical team leads to understand hiring needs and help identify suitable candidates for each group. Build talent pipelines: Use networking and research to source and engage potential candidates for both current and future positions. Location This position is based in Redwood City, California.

Job Title: Senior Technical Project ManagerDepartment: ProductJob Level: L5FLSA: ExemptJob Summary:This pivotal role involves spearheading and overseeing large-scale, intricate technical projects from their inception through to successful completion. You will engage collaboratively with cross-functional teams, encompassing engineering, product management, design, and other key stakeholders to establish project objectives, deliverables, timelines, and resource allocations. This position will require strategic foresight to align projects with the overarching goals of the organization. You will work in close coordination with senior management to offer insights and recommendations that will aid in critical decision-making.Key Duties/Responsibilities:Project Leadership: Direct and manage complex technical projects from start to finish, working with diverse teams to clearly define project scope, objectives, deliverables, and schedules.Planning and Execution: Craft meticulous project plans that outline milestones, critical paths, and resource distributions. Drive project execution, track progress, and proactively identify and address potential risks or challenges that may affect project outcomes.Stakeholder Communication: Foster effective communication across various teams and stakeholders. Deliver regular project updates, status reports, and risk assessments to senior leadership, ensuring alignment and transparency throughout the process.Resource Management: Optimize the allocation and utilization of resources to achieve project goals. Collaborate with team leaders to resolve resource constraints and ensure successful project delivery.Process Improvement: Continuously enhance project management methodologies and processes to boost team efficiency, quality, and delivery speed.Quality Assurance: Assure compliance with the company's quality standards and best practices. Supervise testing, validation, and quality assurance tasks to guarantee the delivery of high-caliber products and services.Issue Resolution: Identify and address project obstacles and challenges, collaborating with the team to devise effective solutions. Escalate critical issues to relevant stakeholders as needed.Team Development: Mentor and support junior team members to improve their project management competencies and cultivate a culture of collaboration, learning, and innovation.Perform other related duties or specialized tasks as assigned.Supervisory Responsibilities:NoneRequired Skills/Abilities/Qualifications:Extensive experience in technical project management, typically 8+ years in similar roles.

About Dyna Robotics Dyna Robotics develops general-purpose robots driven by an embodied AI foundation model. This technology adapts and improves across varied settings, supporting commercial-grade tasks. Our robots have been put to work in multiple industries, demonstrating strong generalization and reliable performance. The company was founded by Lindon Gao and York Yang (previously co-founders of Caper AI, acquired for $350 million) and Jason Ma, a former DeepMind research scientist. Dyna Robotics has raised more than $140 million from investors such as CRV and First Round. Location Redwood City, CA

Join our innovative team at Dexterity as a Robotics Systems Test Engineer. In this role, you will be responsible for testing and validating cutting-edge robotic systems that enhance operational efficiency and productivity. You will work closely with cross-functional teams to ensure that our robotic solutions meet the highest quality standards.

Position: Technical Strategy ManagerDepartment: Executive OfficeLevel: L4+FLSA Status: ExemptRole Overview:As the Technical Strategy Manager, you'll collaborate closely with the Chief Technology Officer (CTO) to shape and implement our technical vision and strategic initiatives. This pivotal role merges technical acumen, program leadership, and executive oversight, allowing you to significantly influence the direction of our company. You will play a key role in prioritizing CTO objectives, uniting teams around essential initiatives, and ensuring that projects are executed with excellence.This opportunity is perfect for an individual with a robust technical background, exceptional organizational skills, and a passion for working at the crossroads of technology, business strategy, and leadership. You will gain unparalleled insight into high-level decision-making within a leading global robotics firm while contributing to the scaling of our technology and its impact.Key Responsibilities:Collaborate with the CTO to define and implement strategic technical initiatives, ensuring coherence across engineering, product, and operational teams.Serve as a liaison between technical and non-technical teams, converting complex engineering goals into actionable strategies.Lead high-priority projects from inception to completion, overseeing risks, timelines, and interdependencies.Craft technical briefs, analyses, and insights to aid CTO-level decision-making.Document outcomes from executive and technical meetings, ensuring follow-through on action items.Organize and prioritize the CTO's schedule, communications, and commitments with an emphasis on strategic outcomes.Maintain comprehensive documentation, technical roadmaps, and project management systems.Work closely with our global Technical Program Management (TPM) team across the U.S. and Korea, adapting to different time zones for effective collaboration.Occasionally travel to our Korea office to engage directly with engineering leadership.Perform additional duties as assigned.Supervisory Responsibilities:NoneRequired Skills and Qualifications:Technical Background: 3-5 years of experience in software engineering, technical program management, or technical operations.Project Leadership: Demonstrated ability to manage projects from conceptualization to launch, balancing multiple stakeholders.Effective Communication: Proficient in articulating technical concepts to both engineering teams and executive leadership.Organizational Skills: Strong attention to detail, time management, and commitment to follow-up.Professional Integrity: High degree of professionalism, discretion, and integrity in managing sensitive information.

At Dexterity, we envision a future where robots enhance the way we work and live. Our innovative technology allows humans to focus on creative and problem-solving tasks by offloading repetitive and physically demanding jobs to robots. We are pioneering warehouse automation, addressing the urgent need for smarter and more resilient supply chains that affect millions globally.Our comprehensive robotics systems are capable of picking, moving, and packing with human-like dexterity and intelligence. These systems are software-driven, adaptable to various hardware, and have successfully handled over 15 million items in production. We prioritize customer satisfaction in every aspect of our operations.Our guiding principle is simple: how can we empower our customers to achieve the extraordinary with robotics? Backed by top-tier investors including Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures, Dexterity is one of the fastest-growing companies in the robotics sector.Our workforce is diverse and multidisciplinary, fostering a culture of passion, trust, and unwavering dedication. Join us at Dexterity and be part of the journey to make intelligent robots a reality!About the RoleAs the Senior Manager of Product Service and Support, you will serve as the primary field engineer responsible for maintaining the reliability of Dexterity’s Mech systems at client locations. This position connects hardware, systems integration, and field operations, overseeing diagnostics, repairs, retrofits, and lifecycle service tasks. You will lead on-site investigations, coordinate repairs, and collaborate closely with our Application Support team and core Engineering department.You will also handle warranty claims, monitor spare parts, and implement system upgrades and retrofits. Success in this role requires hands-on operational excellence, a profound understanding of Physical AI systems, and clear communication with technical teams and operations leaders.