Qualifications
DESIRED SKILLS & EXPERIENCE:• Previous leadership experience in a retail or food service environment is a plus• Strong communication and interpersonal skills• Ability to work in a fast-paced environment and manage multiple tasks• Passion for customer service and high-quality products• Knowledge of food safety practices is preferred
About the job
As a Shift Leader at our Richardson store located at 3000 Northside Blvd., Ste. 300., Richardson, TX,, you will be the driving force behind our bakery operations, day or night! Your leadership skills will empower you to anticipate customer needs while ensuring a seamless flow of business during each shift. This hands-on role requires not only overseeing order preparations, engaging in suggestive selling, and baking, but also fostering a positive and productive environment for both staff and customers. Your expertise as a Shift Leader at Insomnia Cookies will contribute to an enjoyable and successful night for everyone involved!
PERKS OF BEING A SHIFT LEADER WITH US:
• Flexible part-time scheduling options
• Comprehensive training and mentorship opportunities
• Job security with a fast-growing and reputable bakery chain
• Clear paths for career advancement and promotions
• A vibrant and fun team atmosphere
• Indulge in FREE cookies during your shifts!
RESPONSIBILITIES OF A SHIFT LEADER:
• Deliver outstanding customer service and high-quality products to enhance guest experiences
• Assist store leadership in maintaining smooth operations during your shift by communicating vital information, ensuring production efficiency, and training team members
• Delegate and prioritize tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew
• Collaborate closely with the Cookie Crew to support daily operations
• Ensure a safe and clean environment for staff and guests while adhering to strict food safety protocols
• Manage cash handling and deposits effectively