Technical Account Manager

About AvePoint:As a pioneer in data security, governance, and resilience, AvePoint empowers organizations to collaborate with confidence. With over 25,000 global customers, our AvePoint Confidence Platform optimizes critical data across platforms like Microsoft, Google, and Salesforce. Our extensive partner network includes around 5,000 managed service provi…

Axon Enterprise, Inc. seeks a Technical Account Manager II - Software Solutions to work with public safety clients in Richmond, Virginia. This position centers on helping organizations get the most value from Axon's software products. Regular travel is part of the role. Key responsibilities Guide clients through the process of implementing Axon software products Assist customers as they adopt and use various Axon solutions Collaborate with clients to help them improve operational efficiency Provide responsive service and technical support to address client needs Who thrives in this role This position suits someone with a solid understanding of software, a knack for problem-solving, and strong communication skills when working with customers. Experience in technical account management or software support is beneficial.

Join CapTech Consulting as a Senior Technical Project Manager, where you will lead high-impact technology projects that drive innovation and transformation. In this role, you will collaborate closely with cross-functional teams, manage project timelines, and ensure the successful delivery of client solutions.

Join CapTech as a Senior Program Manager / Account Manager, where your expertise will guide clients through their most intricate business and technology endeavors. You will foster long-lasting collaborations and ensure the sustained success of our clients. This role will see you stepping in as a strategic senior management advisor or steering high-profile technical projects, leveraging your skills in planning, execution, and client relationship management. As a trusted partner, you will cultivate relationships with client stakeholders, ensuring delivery excellence.Your core responsibilities will include:Forming collaborative relationships with key stakeholders to evaluate and suggest optimal business and technical strategies.Leading cross-functional teams to achieve significant business results.Crafting integrated plans to track and manage essential milestones and deliverables.Facilitating the identification and resolution of critical issues and scope modifications throughout project lifecycles.Establishing trusted advisor status with key client stakeholders and executive sponsors.Nurturing robust, enduring client relationships.Engaging in hands-on project activities, including analysis, design, process engineering, and change management as required.Championing digital accessibility and inclusive design principles in every project and client interaction.

Role overview CoreWeave is seeking a Technical Project Manager to drive operations in the Eastern Region. This position is based in either Richmond, VA or Columbus, OH. The focus is on planning, executing, and delivering technical projects that serve both internal teams and external clients. Key responsibilities Manage projects from initial planning through delivery, ensuring all phases are completed on schedule Coordinate resources and oversee project timelines to keep work progressing smoothly Work closely with cross-functional teams to align project goals with company strategy Maintain open communication with stakeholders and manage expectations throughout each project Collaboration and communication This role involves frequent collaboration with teams throughout the organization. Strong communication skills and the ability to build effective relationships with colleagues and clients are essential for success.

Join Us in Shaping the Future — EquipmentShare is Seeking a Territory Account Manager (Tooling Solutions)At EquipmentShare, we're not just filling positions; we're creating the finest team globally to pioneer innovations in our industry. Our mission is to revolutionize an industry that has long been stagnant, empowering contractors and communities through cutting-edge technology, timely support, and a genuinely caring team.We are on the lookout for a Territory Account Manager to join our Tooling Solutions rental facility in Richmond, VA. We seek an individual ready to grow with us, bring enthusiasm and determination to their work, and contribute to the future of construction. As a Territory Account Manager, you will focus on expanding our customer base by fostering relationships with contractors and principals of construction companies. Our Tooling Solutions branches provide industrial tooling rentals, including power tools, pneumatic tools, hand tools, and more.Compensation: $150,000 - $600,000 Total Compensation ($24,000 base salary + Uncapped commission without market restrictions)

Veolia Environnement S.A. is hiring an Account Manager specializing in Industrial Water Treatment for the Richmond area. The position focuses on developing and sustaining relationships with industrial clients, supporting their needs for reliable and sustainable water management. Key responsibilities Oversee a portfolio of industrial clients and ensure their water treatment requirements are met. Identify ways to expand business within current accounts and seek out new prospects. Collaborate with technical and operational teams to deliver effective water treatment solutions. Negotiate contracts and secure agreements to grow Veolia's market presence. Maintain strong customer satisfaction through timely communication and support. Requirements Background in account management, ideally related to industrial water treatment or similar sectors. Effective communication and negotiation skills. Ability to work collaboratively with both internal teams and clients. Talent for identifying and acting on growth opportunities.

Join Our Team as a Mechanical Technical Manager IAre you an experienced mechanical engineer with over 20 years in the MEP Engineering sector? If you're seeking a flexible part-time role to share your expertise with future engineers, we have an exceptional opportunity for you.As a global leader in consulting, engineering, and commissioning services, Syska Hennessy Group specializes in MEP, information and communication technology, architectural lighting, vertical transportation, and commissioning.In this role, you will be responsible for updating mechanical content for our Knowledge Den and Syska’s technical standards and specifications, contributing significantly to our innovative team.Our dynamic work environment fosters career growth through a supportive culture, diverse workforce, competitive compensation, flexible work schedules, and engaging social events.

Role Overview BAYADA Home Health Care, in partnership with VCU Health Hospice at Home, is hiring a Hospice Account Executive / Marketing Manager based in Richmond, VA. This role focuses on building and maintaining relationships with community referral sources to expand and strengthen our hospice services in the region. What You Will Do Develop and manage partnerships with referral sources throughout the Richmond area Promote BAYADA's hospice services and increase awareness in the community Work closely with internal teams and external partners to support patient care growth What We Are Looking For Motivated and results-driven approach to relationship management Experience building lasting partnerships in healthcare or related fields Strong communication and organizational skills

Role overview The Lead Account Manager at Veolia Environnement S.A. focuses on the water treatment and process chemicals sector in Richmond. This position involves building strong client relationships, driving business growth, and making sure customers are satisfied with the company’s services and solutions. What you will do Develop and manage key accounts within the water treatment and process chemicals industry Identify and pursue opportunities to grow business with current and prospective clients Work directly with clients to understand their requirements and recommend appropriate solutions Support the delivery of reliable and effective water treatment services

The Senior Account Manager - Industrial Water Treatment position at Veolia Environnement S.A. centers on managing important client relationships and supporting the growth of the business in Richmond. This role requires a strong focus on customer satisfaction and a deep understanding of industrial water treatment needs. Role overview This position involves overseeing key accounts, ensuring that each client receives solutions tailored to their specific requirements. The Senior Account Manager will be responsible for maintaining compliance with environmental regulations while addressing client challenges. Collaboration and project leadership Working closely with cross-functional teams, the Senior Account Manager leads projects from start to finish. The role calls for delivering high-quality service and introducing innovative approaches to meet client objectives. Relationship management Building and sustaining strong connections with clients and stakeholders is central to success in this role. Effective communication and a client-focused approach are essential for fostering long-term partnerships.

Join SunSource, a premier industrial distribution company with over 200 locations and a dedicated workforce of more than 3,000 employees across North America. We specialize in delivering innovative products and solutions in Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. Explore more at www.sun-source.com.As a leader in Mobile Technology Services, SunSource is at the forefront of fluid power and motion control products and engineering services. We provide our clients with a comprehensive range of technical resources, including design support, subassembly, kitting products, inventory management programs, and hydraulic repair services to support OEM manufacturers and the essential industries that drive the global economy.

Join our dynamic team as an Insurance Growth Account Executive at CapTech Consulting, where you will play a pivotal role in identifying and seizing new opportunities within the insurance and financial services sectors. We are looking for a highly driven professional who excels in creatively addressing client challenges and fostering long-term partnerships that drive account growth.In this key position, you will merge strategic account oversight with hands-on execution, acting as a trusted advisor for clients while serving as a catalyst for CapTech's expansion efforts. Your ability to operate with urgency, adapt to client requirements, and exhibit curiosity in problem-solving will be critical to your success.Key Responsibilities:Drive Account Growth: Formulate and implement effective strategies for account expansion, including the development of playbooks, pipeline management, and targeted relationship initiatives.Activate Your Network: Utilize your established connections to expedite revenue growth from day one, enhancing personal and professional relationships to generate warm leads and active business opportunities.Upsell & Cross-Sell: Broaden CapTech’s influence by promoting new services, positioning us as an essential partner in the client’s operations.Expand Opportunities: Identify and secure new business within existing accounts, ensuring consistent year-over-year revenue increases.Balance Growth & Delivery: Allocate your time effectively between business development and oversight of consulting service delivery.Stay Current: Quickly develop expertise in CapTech’s offerings while keeping abreast of industry trends, emerging technologies, and market dynamics.Deliver Value: Transform client needs into innovative solutions that yield measurable business outcomes.Ensure Account Health: Manage the financial and operational aspects of accounts, including margins, forecasting, and resource allocation, to maintain long-term sustainability and growth.Engage Clients Deeply: Focus on building relationships, preferably in person, and immerse yourself in client cultures and leadership forums to foster trust and establish CapTech as a strategic ally.Lead with Agility: Respond swiftly to changing client priorities and market conditions to ensure CapTech’s relevance and trustworthiness.Ensure Delivery Excellence: Guide cross-functional teams, manage stakeholder expectations, and address issues promptly to uphold client satisfaction.Coach & Develop Talent: Mentor account managers and consultants, fostering professional growth within the team.

Join Bedrock Ocean as the Director of Finance and Accounting, where you will lead our financial strategy and accounting operations. Your expertise will be critical in driving financial performance and ensuring compliance with regulations. You will collaborate with cross-functional teams to optimize financial processes and contribute to our growth.

Join Arete Technologies Inc. as a Technical Support Specialist and become a crucial part of our dedicated team. In this role, you will provide exceptional technical assistance to our clients, ensuring that their needs are met with efficiency and professionalism. Your expertise will help troubleshoot issues and deliver solutions, making you an integral component in maintaining our reputation for outstanding customer service.

About the RoleWe are seeking a detail-oriented and proactive Intermediate Accountant who is fluent in both English and Mandarin to join our dynamic team. In this role, you will be responsible for preparing journal entries, assisting with monthly and year-end closes, and ensuring the accuracy of our financial reporting.As a key player in our finance department, you will handle full-cycle Accounts Payable and Accounts Receivable, perform account reconciliations, and aid in the preparation of financial statements. Your analytical skills will be essential in variance analysis and budgeting activities.You will ensure compliance with accounting standards, company policies, and internal controls while collaborating with cross-functional teams to optimize our accounting processes. Your support during external audits and contributions to system improvements will be highly valued.

As a Technical Support Specialist, you will play a crucial role in ensuring seamless computer information systems support to our clients through various channels including phone, email, and on-site assistance. Your responsibilities will encompass triaging incoming calls and monitoring existing tickets until completion.Your support tasks will include, but are not limited to, troubleshooting network connectivity issues, desktop hardware, operating systems, printers, phone systems, and multimedia support. A foundational understanding of Active Directory within a multi-domain network environment is essential. You should also have a basic grasp of personal computer and information systems operations. This position requires you to keep department manuals updated and contribute to the creation of new troubleshooting procedures, guidelines, and diagrams as necessary. Excellent interpersonal skills are crucial as you will be the primary point of contact for our customers, and the ability to work effectively in a team environment is essential.Key Responsibilities:Respond to and allocate help desk tickets to appropriate technicians for resolution.Install and troubleshoot PCs, printers, iPhones, and software.Conduct daily inspections of the server room and data closets.Manage backup tape rotation and preparation for offsite pickup.Activate network jacks for proper VLAN configuration.Provide basic training and support to customers on Mitel phone operations.Perform weekly reviews of outstanding help desk tickets and inform the DCLS Team Lead of overdue tickets.

Arthur Grand Technologies Inc. is looking for an EHR Technical Support Specialist in Richmond. This position centers on supporting healthcare providers as they navigate Electronic Health Records (EHR) systems. Role overview This role involves troubleshooting EHR issues and providing direct technical support. The goal is to help clients use their EHR systems smoothly, which in turn supports patient care and streamlines healthcare operations. What you will do Assist healthcare professionals with EHR system questions and technical problems Troubleshoot and resolve issues related to EHR functionality Ensure clients can make the most of their EHR systems to support patient care Impact Your work will help improve healthcare efficiency and support better patient outcomes by making sure providers can rely on their EHR systems every day.

Role overview CapTech Consulting is hiring a Senior Technical Business Systems Analyst based in Richmond. This position centers on shaping business solutions and streamlining operational processes for client organizations. The analyst works closely with teams across disciplines to gather requirements, design practical systems, and help clients reach their strategic goals. What you will do Collaborate with both technical and non-technical teams to collect and clarify business requirements Design and assist with the implementation of systems that support client objectives Analyze data and provide insights for project teams and stakeholders Mentor junior analysts, supporting their development and growth Communicate clearly with technical experts as well as business leaders Requirements Strong analytical and technical skills Experience working with cross-functional teams Ability to explain complex concepts to a variety of audiences Interest in mentoring and supporting team members

About AvePointSecure your future with AvePoint, a global frontrunner in data management and governance. With over 21,000 clients worldwide, we empower organizations to modernize their digital workplaces using Microsoft, Google, Salesforce, and other collaboration tools. Our extensive channel partner program features over 3,500 managed service providers, value-added resellers, and systems integrators, making our solutions accessible in more than 100 cloud marketplaces. For more information, visit www.avepoint.com.At AvePoint, we prioritize investment in our employees. We believe that agility, passion, and teamwork are essential for success, creating a culture where you are empowered to take initiative, learn from others, and shape your career to unleash your full potential!OverviewAre you a tech-savvy problem solver with a passion for cloud solutions and artificial intelligence? As a Technical Support Analyst, you won’t just resolve issues; you’ll be an essential part of a team that maintains our cloud services and helps our customers stay ahead in a rapidly changing digital landscape. If you’re eager to kickstart your career at the crossroads of customer success and cutting-edge technology, this role is perfect for you.Your ResponsibilitiesCloud & AI Product Support: Master our software suite, specializing in Microsoft technologies and cloud platforms such as Azure and Office 365. Analyze and troubleshoot software issues, leveraging data logs and development resources to resolve complex challenges in the Microsoft Cloud.Customer Success Advocacy: Act as a trusted partner for our clients by delivering effective, empathetic, and prompt solutions via phone, email, and remote support. Guide customers through implementing and optimizing our products to maximize benefits from our cloud-based and AI-enhanced tools.Collaborative Troubleshooting: Work closely with cross-functional teams to address issues and improve our products. From reviewing logs to performing root cause analysis, you will play a pivotal role in enhancing our offerings.