Cloud Operations Support Engineer

Join our dynamic team at Masterworks Co. as a Cloud Operations Support Engineer, where you will play a vital role in supporting and monitoring our cloud-based data and analytics platforms. This position focuses on maintaining system stability, optimizing performance, resolving incidents, and achieving operational excellence within GCP analytics environments …

ZainTECH is seeking a highly skilled Senior Cloud Engineer – Systems to spearhead the enhancement and management of our regional private cloud platforms. In this pivotal role, you will be responsible for ensuring the availability, scalability, security, and performance of the ZainTECH Cloud.Your leadership will drive cloud-related changes, oversee critical infrastructure initiatives, and contribute significantly to capacity planning, automation, and platform modernization. You will collaborate closely with Security, Procurement, and Sales teams, leveraging your technical expertise while engaging with stakeholders, ensuring governance, and fulfilling leadership responsibilities.This role will also require you to serve as a subject matter expert during audits, pre-sales engagements, and major incident escalations, while mentoring junior engineers and shaping the long-term cloud strategy.Key Responsibilities:Cloud Platform Leadership & GovernanceLead and oversee all modifications to the ZainTECH Cloud platform, ensuring compliance with operational, security, and business requirements.Manage all IaaS-related changes across the regional cloud environment.Participate in the Change Management Committee and Technical Design Board, providing expert insights on architecture, risk, and feasibility.Execute deployments and future growth initiatives for cloud platform expansion.Infrastructure & Platform ManagementLead critical infrastructure projects related to the cloud platform, from design to implementation.Conduct regular performance assessments and monitor platform availability, performance, and integrity proactively.Review end-of-life and end-of-support hardware and software continuously to drive timely upgrades and remediation.Manage backend IaaS software updates and significant platform upgrades.Oversee backup environments, ensuring reliability, optimization, and continuous improvement.Implement effective capacity planning to accommodate current and future business needs.Automation, Documentation & StandardsDesign, implement, and maintain automation and configuration management solutions while continuously monitoring their efficacy.Maintain comprehensive and current technical documentation covering architecture, processes, and operational procedures.Ensure compliance of infrastructure controls with regulatory and security standards, including NCA requirements.Security, Compliance & RiskCollaborate with the Security team to address vulnerabilities and implement corrective measures promptly.Act as the private cloud subject matter expert during audits and regulatory engagements, including interactions with the NCA.Ensure that cloud platform controls, processes, and documentation meet audit and compliance expectations.

As a Senior Cloud Engineer at Jobs for Humanity, you will play a pivotal role in designing and implementing cloud solutions that empower organizations to leverage technology effectively. You will work with cross-functional teams to develop scalable and secure cloud architectures, ensuring optimal performance and reliability.

Devsinc is seeking an experienced and detail-oriented Cloud FinOps Engineer to become a key member of our dynamic team in KSA. This pivotal role requires bridging the divide between finance, operations, and engineering teams to enhance cloud expenditure management and ensure financial integrity across our cloud development initiatives.Key Responsibilities:- Cost Visibility & Allocation: Implement tagging/labels and account/subscription structures, maintain cost allocations (by business unit, product, environment), and create insightful dashboards.- Optimization: Drive right-sizing efforts for cloud services.- Forecasting & Budgeting: Develop forecasts, establish budgets and alerts, analyze variances (price, usage, mix), and support annual and quarterly planning.- Cost Governance: Define and enforce cost guardrails (budgets, quotas, egress policies), tagging standards, and maintain non-production hygiene, integrating checks within CI/CD processes.- Reporting: Manage billing exports, model unit costs (e.g., cost per transaction/journey), and produce monthly FinOps reports.- Collaboration: Conduct optimization reviews with product/platform teams, negotiate with cloud providers, and ensure alignment with Finance on accruals.- Compliance: Ensure FinOps processes are in line with security, SAMA data residency, and audit requirements, maintaining evidence for governance reviews.

Join our dynamic team as a Technical Support Operations Manager where you will lead and optimize our technical support operations. In this role, you will ensure that our customers receive unparalleled support while driving continual improvements in service delivery. You will collaborate with cross-functional teams to enhance efficiency and effectiveness within our support processes.

As an Operations Support Assistant, you will play a key role in ensuring the smooth functioning of our operations. You will assist in various administrative tasks, streamline processes, and contribute to enhancing overall efficiency. Your organizational skills and attention to detail will be vital in maintaining our operational standards.

Who Are WeWelcome to Foodics, a premier provider of restaurant management systems and innovative payment technology. Established in 2014 and headquartered in Riyadh, we operate across five countries, including the UAE, Egypt, Jordan, and Kuwait. Currently, we serve a diverse clientele in more than 35 countries worldwide. Our groundbreaking products have successfully processed over 6 billion orders, establishing Foodics as one of the fastest-growing SaaS companies in the MENA region. With three successful funding rounds, including a recent $170 million investment—the largest SaaS funding round in MENA—we are continuously enhancing our capabilities to better support business owners.The RoleWe are on the lookout for a talented Senior Cloud Platform Engineer to become a key member of our dynamic engineering team. You will play a critical role in constructing, scaling, and advancing Foodics’ cloud platform and developer infrastructure. Your responsibilities will include designing and implementing capabilities that empower our engineering teams to deliver products more rapidly, securely, and efficiently, all while ensuring reliability, security, and cost-effectiveness at scale.Your focus will be on enabling self-service infrastructure, standardizing cloud practices, and driving excellence across our cloud-native ecosystem, which supports millions of daily transactions.Your ResponsibilitiesDesign and enhance a multi-cloud platform (AWS, OCI, GCP) with reusable infrastructure components.Develop self-service infrastructure and developer platform capabilities (golden paths, templates).Implement and manage GitOps workflows (ArgoCD, Flux) for automated deployments.Design and operate Kubernetes platforms at scale, including Gateway API/traffic management.Establish platform-wide observability, monitoring, and logging standards.Maintain and optimize Linux-based systems across our infrastructure.Collaborate with teams to enhance developer experience and delivery speed.Optimize cloud cost, scalability, and reliability at the platform level.What We ValueYou should possess strong experience in multi-cloud environments (AWS, OCI, GCP), as well as deep expertise in Kubernetes (EKS and advanced features). We are looking for someone who is passionate about cloud technologies and committed to continuous improvement.

Who We AreAt Foodics, we are revolutionizing the restaurant management landscape as a prominent ecosystem and payment technology provider. Established in 2014 and headquartered in Riyadh, we have expanded our presence across five countries, including the UAE, Egypt, Jordan, and Kuwait. With a customer base that spans over 35 countries globally, our cutting-edge products have processed more than 6 billion orders, making Foodics one of the fastest-growing SaaS companies to originate from the MENA region. Our recent funding round raised $170 million, marking the largest SaaS funding initiative in MENA, which enhances our capacity to innovate and serve business owners effectively.The Role at a GlanceWe are on the lookout for a Senior Cloud Security Engineer with approximately 3 years of experience to bolster our daily cloud security operations and internal infrastructure management.This position is crucial for monitoring, operational support, incident response, and ensuring secure configurations across Foodics' cloud platforms and services.As a vital part of the Cloud Security Operations team, you will contribute to safeguarding our systems, addressing alerts, supporting internal teams, and ensuring our infrastructure remains compliant, secure, and resilient.Your ResponsibilitiesPromote the adoption of zero-trust, least privilege, and defense-in-depth security principles.Establish secure baseline configurations for compute, storage, databases, and serverless environments.Engage proactively in threat landscape monitoring using diverse threat intelligence and OSINT tools.Collaborate closely with the Cybersecurity team for attack surface management, vulnerability assessments, and executing patch management protocols.Continuously assess and mitigate identity risks using PAM and IAM platforms.Regularly review security logs from SIEM, WAF, and CloudTrail while collaborating with our outsourced MDR vendor for incident management and reporting.Oversee WAF, DDoS protection, and secure ingress/egress controls.Work in conjunction with Application Security and QA teams to analyze code-level security issues using SAST/DAST tools and follow up on remediation plans.Manage cloud KMS, key lifecycle, and secrets management solutions.Partner with Cloud Engineers and SRE teams to define and enforce cloud guardrails through native policies and controls.Develop and maintain cloud security reference architectures, design patterns, and document incident response playbooks.Assist in audits and security assessments including ISO27001, NCA ECC, SAMA CSF, PCI-DSS, SOC 2, and GDPR.What We Are SeekingExtensive expertise in IAM, network security, and cloud security.

Join our dynamic team in Riyadh as a Runner, where your energy and reliability will be key to supporting our various departments. In this role, you will be responsible for performing essential errands and tasks that contribute to the seamless operations of our organization.Efficiently deliver documents, packages, and other important items between departments and to external locations as required.Run errands for executives and staff, including picking up supplies and making bank deposits.Assist with fundamental office tasks such as filing, photocopying, and data entry.Maintain an organized system to track and prioritize delivery requests effectively.Collaborate with team members to ensure timely completion of tasks and errands.Provide general support to various departments as needed.Uphold a clean and organized work environment.Adhere to company policies and procedures, representing the organization with professionalism.

Join Devoteam as a Cloud Solutions Architect specializing in Google Cloud. You will be responsible for designing and implementing cloud solutions that drive business transformation and enhance operational efficiency. Collaborate with cross-functional teams to ensure that the cloud architecture aligns with business requirements, while also adhering to best practices in security, scalability, and performance.

About the RoleWe are seeking a skilled IAM Operations Engineer with 3–5 years of experience to manage and enhance our SailPoint-based identity services in a production setting. This hands-on, operational role is dedicated to ensuring the stability, security, and efficiency of IAM services while continuously seeking opportunities for process improvement and automation.Key ResponsibilitiesOversee daily operations of SailPoint IdentityIQ and/or IdentityNow.Manage identity lifecycle events, including onboarding, transfers, and departures.Monitor and troubleshoot provisioning jobs, connectors, and integrations.Resolve access issues, handle failed provisioning, and address SailPoint errors.Assist with access requests, approvals, and compliance certifications.Collaborate with application teams for onboarding and maintaining integrations.Support SailPoint upgrades, patches, and other changes.Maintain operational documentation, including runbooks and SOPs.Assist with audits and compliance activities as necessary.Identify and implement improvements for automation and operational efficiency.

D-ploy is a leading provider of IT and Engineering Solutions, operating across the EMEA region including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are dedicated to delivering exceptional services and innovative solutions to our esteemed clients in various industries.At D-ploy, we value the development of strong relationships and trusted partnerships within the IT community, aiming to enhance our customers' IT productivity and contribute to their organizational success.We are looking for adaptable, engaging, and solution-driven individuals eager to join our rapidly expanding international team. If you’re passionate about creating value where IT matters, we want to hear from you!The successful candidate may occasionally be required to travel to Jeddah based on business needs.

The Associate - Administration Operations at Six Flags Qiddiya City and Aquarabia plays a crucial role in enhancing the efficiency of the administrative operations team. This position involves supporting various administrative functions across departments, ensuring smooth operational processes. Responsibilities include maintaining organized documentation, scheduling meetings, tracking inventory supplies, and providing essential support to facilitate seamless administrative workflows.Key Responsibilities: Assist in managing operational documents, ensuring they are accurate and easily accessible. Prepare reports and presentations for team meetings and departmental updates as needed. Support the team in maintaining schedules, records, and filing systems. Coordinate the procurement process, including raising purchase requests and tracking order fulfillment. Assist with inventory management and supply tracking to ensure necessary resources are available. Participate in audits and compliance checks by gathering required documentation and data. Provide general administrative support to the operations team as required.

Join Devoteam as a Google Cloud Consultant and be part of a dynamic team dedicated to driving innovation in cloud solutions. In this role, you will collaborate with clients to design, implement, and optimize Google Cloud services, ensuring seamless transitions to the cloud and maximizing operational efficiency.

Join OranjeBor Energie BV as a Remote Customer Support Specialist and become an integral part of our dynamic global team. In this pivotal role, you will provide outstanding support to our clients, manage collections and overdue payments, oversee account receivables, and act as our Escrow Representative—facilitating seamless transactions with partners across your designated region.This position demands exceptional communication, organizational, and analytical skills, coupled with the ability to handle financial correspondence with accuracy and professionalism in a fast-paced remote setting.Key Responsibilities    Address incoming and outgoing customer inquiries via phone, email, and chat, ensuring timely and professional resolutions.    Oversee collections and overdue payments, including negotiating payment plans and settlements.    Analyze account receivable reports to identify trends, risks, and opportunities for improvement.    Communicate with clients regarding outstanding balances, providing clear and compliant payment solutions.    Implement strategies to enhance collection efficiency and reduce delinquency rates.    Collaborate with internal teams, including Sales and Accounting, to resolve client issues and improve satisfaction.    Maintain accurate and up-to-date customer records, including payment logs and communication histories.    Achieve or exceed monthly collections and reconciliation targets while ensuring high service quality.    Serve as an Escrow Representative, coordinating all transactions with regional partners and associates.    Verify and process payment instructions, ensuring punctuality, accuracy, and compliance with company protocols.    Prepare and distribute payment notices, confirmations, and remittance details.    Investigate and resolve payment discrepancies and transaction-related issues.    Uphold confidentiality, transparency, and compliance in all customer and partner interactions.

Join our dynamic team as a DevOps Engineer where you will play a critical role in enhancing our development and operational processes. In this position, you will be responsible for implementing automation tools, managing CI/CD pipelines, and collaborating with development teams to streamline software deployment.Your expertise in cloud environments, scripting, and system management will be essential in ensuring our infrastructure is scalable, secure, and efficient. We are looking for a proactive individual who is eager to innovate and drive improvements in our DevOps practices.

Join our dynamic team at Almosafer as a Principal Backend Engineer, where you'll play a pivotal role in shaping our technology landscape. If you have a profound understanding of Microservices, Solution Architecture, and various architectural layers—including network, data, application, system, and integration—we want to hear from you!Key Responsibilities:Architect and design technical/integration frameworks that encompass development, runtime, and operational architectures.Craft scalable solutions using Service-Oriented Architecture (SOA) patterns and microservices to automate business processes and integrate cloud-based services.Design and implement message and event-driven architectures.Lead the execution of large-scale, complex solutions from initial requirement gathering to successful project launches.Deliver technical design across multiple projects and foster strong relationships with clients.Provide technology consulting services in areas like Architectural Strategy, review/audit, and architecture roadmaps.Manage risks, issues, and dependencies associated with scoped solutions.Develop roadmaps for current and future integration technologies.Introduce and advocate for Agile methodologies within the team.

Role Overview:We are seeking an experienced Oracle Fusion Consultant to join our dynamic team. This role involves the implementation, configuration, and support of Oracle Fusion Cloud modules, which may include ERP, HCM, SCM, or Financials. As a consultant, you will be key in ensuring optimal system performance, enhancing processes, facilitating integration with other systems, and driving user adoption.Key Responsibilities:Lead or assist in the implementation of Oracle Fusion Cloud and provide post-go-live support.Configure various modules such as Financials (GL, AP, AR, FA, CM), Procurement, Projects, Supply Chain, or HCM.Conduct thorough business process analysis, gather requirements, and perform gap analysis.Develop and maintain comprehensive functional documentation, configurations, and test scripts.Work collaboratively with technical teams for data migration, integration, and reporting.Deliver user training and ongoing support for applications.Monitor system performance, troubleshoot issues, and propose enhancements.

Role overview petroapp is hiring an IT Support Specialist based in Riyadh, Saudi Arabia. This role requires at least one year of relevant experience. The specialist will help keep IT systems reliable, respond to technical problems, and support users across the company. Day-to-day work involves troubleshooting and maintaining both hardware and software to ensure smooth operations. Main responsibilities Deliver technical support to end-users both onsite and remotely. Diagnose and resolve issues with hardware, software, and networks. Install, configure, and maintain computer systems and applications for optimal performance. Provide ongoing support for IT systems, especially within Windows Server environments. Address Windows Server tasks such as Active Directory, DNS, DHCP, Group Policy, user access, and server performance. Manage client connectivity through LAN, Wi-Fi, and VPN solutions. Monitor system performance to maintain availability and reliability. Troubleshoot and support network infrastructure and connectivity issues. Document technical issues, solutions, and IT procedures clearly. Assist with system upgrades, patches, and security updates as needed. Requirements At least 1 year of relevant IT support experience. Experience supporting Windows Server environments.

The Ammonia Refrigeration Plant Operator plays a crucial role in overseeing the operations and maintenance of plant utilities, which includes the ammonia refrigeration system, packaged units, HVAC, and all associated equipment.Your ResponsibilitiesManage the ammonia refrigeration system and supporting equipment to ensure optimal performance.Guarantee the uninterrupted operation of all facility systems and maintain ideal working conditions.Facilitate operations and coordinate maintenance efforts.Engage both internal and external resources for facility maintenance.Conduct technical analysis and provide real-time updates regarding refrigeration and operational equipment status.Collaborate with the water treatment supplier to ensure proper equipment functioning.Ensure ammonia compressors operate safely and efficiently to minimize energy usage.Execute preventative maintenance on all relevant equipment.Troubleshoot issues related to electrical, mechanical, hydraulic, pneumatic, and plumbing systems.Respond to maintenance emergencies as needed.Complete all tasks in compliance with quality assurance, Good Manufacturing Practices, safety protocols, and government regulations.Maintain a safe and orderly work environment.Keep your assigned workspace clean and report any potential contamination, leaks, or suspicious activity to a supervisor immediately.