Global Operations Manager at webook | Riyadh

Are you passionate about your work and eager to create a transformative impact in people's lives? Do you thrive in a dynamic team that aims to revolutionize the ordinary? If this resonates with you, the Global Operations Manager position at webook.com, Saudi Arabia's premier event ticketing and experience booking platform, is the perfect opportunity. We have…

Are you ready to embrace a fulfilling career where you can truly make a difference? Do you aspire to be part of a dynamic team that is committed to revolutionizing the status quo? If your answer is yes, then look no further! Join webook.com, the leading event ticketing and experience booking platform in Saudi Arabia, renowned for its cutting-edge technology and exceptional features.Having facilitated over 2 billion sales across some of the Kingdom's largest mega-events, we are on a mission to reshape how people engage with experiences.Key Responsibilities & Technical Focus AreasLeadership & Team EnablementGuide and empower engineering teams, nurturing a culture of accountability, collaboration, and excellence in technical execution.Articulate and disseminate the technical vision, priorities, and roadmap, ensuring alignment of engineering efforts with overarching business objectives.Provide mentorship on architecture, system design, and pivotal technical decision-making.Enhance team performance and operational efficiency, guaranteeing seamless daily operations.Facilitate recruitment, onboarding, and career growth within the engineering domain.Technical Oversight & StrategySupervise system architecture and technical standards, ensuring optimal scalability, reliability, and maintainability.Evaluate and endorse major technical initiatives, balancing innovation with operational stability.Champion best practices in engineering encompassing coding, documentation, testing, and observability.Contribute to crucial technical decisions as needed, providing hands-on guidance for complex challenges.Operational ExcellenceTrack engineering processes, workflows, and metrics to guarantee consistent execution.Ensure cross-team collaboration, knowledge sharing, and technical uniformity across the organization.Lead initiatives for incident management, performance tracking, and post-mortem analyses.Act as a point of escalation for intricate operational or technical issues.Utilize AI to identify opportunities for enhancing product experiences, streamlining operations, and boosting team productivity.

Are you ready to transform your career and make a significant impact in the events industry? At webook, Saudi Arabia's leading event ticketing and experience booking platform, we are committed to innovation and excellence. We have proudly facilitated over 2 billion sales, serving some of the Kingdom's largest mega events.Position Overview:As a Business Analyst (BA), you will collaborate with Business Solutions Project Managers to convert business requirements into actionable, testable specifications for software implementations and digital transformation projects. Your role is crucial in ensuring clarity of scope, quality of requirements, stakeholder alignment, and readiness for User Acceptance Testing (UAT), while adhering to governance and compliance processes.Key Responsibilities:1) Discovery & Requirements OwnershipFacilitate workshops to uncover business objectives, identify pain points, and define target-state processes.Gather, analyze, and document Business Requirements Documents (BRD) and Functional Requirements Documents (FRD), including acceptance criteria and edge cases.Convert requirements into user stories and backlog items in Jira, ensuring traceability from business goals to deliverables.Manage requirement sign-off and establish baseline controls with the Project Manager to maintain scope discipline.2) Delivery EnablementAssist in defining solutions, integration requirements, data migration needs, and testing strategies.Work collaboratively with Product, Operations, and Design teams to validate feasibility and readiness before project development.3) UAT & Quality Assurance SupportOutline UAT scope, test scenarios, and user journeys aligned to acceptance criteria.Coordinate with Project Managers on UAT execution, defect management, and closure processes.Ensure deliverables meet UAT readiness standards with defined pass/fail criteria.4) Stakeholder Management & CommunicationServe as a vital link between business stakeholders and delivery teams, minimizing ambiguity and mitigating scope creep.Create thorough documentation and decision logs to keep stakeholders informed and aligned.5) Governance & Continuous ImprovementSupport governance initiatives within the department and promote a culture of continuous enhancement.

Are you passionate about your career and eager to create a meaningful impact? Do you want to be part of a dynamic team that is breaking the mold and redefining the standard in event ticketing and experience booking?If so, your search ends here! webook.com stands as Saudi Arabia’s leading event ticketing and experience booking platform, recognized for our cutting-edge technology, innovative features, and remarkable agility. We proudly serve some of the Kingdom's largest mega-events, achieving over 2 billion in sales.Position Overview:The Commercial Director will spearhead revenue generation across our diverse product lines and services. This pivotal role is centered on identifying and developing new revenue streams, fine-tuning pricing models, and collaborating with product and marketing teams to enhance commercial value. The Commercial Director is crucial in ensuring our products are strategically positioned in the market, driving sustainable and scalable revenue growth.Key ResponsibilitiesDesign and implement innovative commercial strategies for monetizing our products and services.Explore, assess, and launch new revenue streams and business models.Lead the pricing strategy, along with bundling and packaging of product offerings to optimize profitability.Collaborate with product and technology teams to align features and launches with identified revenue opportunities.Conduct comprehensive market research and competitive analysis to stay ahead of trends and adjust strategies proactively.Monitor and analyze product performance metrics, revenue outcomes, and return on investment (ROI).Work closely with marketing to support go-to-market (GTM) initiatives and effective product positioning.Provide regular updates to the VP of Commercial on progress towards revenue targets.

The Legal Analyst role at webook is based in Riyadh and supports the company’s legal operations. This position works closely with the legal team and partners across different areas of the business. Main responsibilities Draft and review legal briefs, contracts, and other documents to ensure accuracy and compliance. Oversee legal correspondence and coordinate with the legal team on ongoing matters. Analyze and summarize contracts and business documents for internal use. Conduct research on legal precedents and current laws, then prepare detailed reports for the team. Monitor changes in local laws and regulations, sharing updates with relevant stakeholders. Organize and maintain legal documents in a structured system for easy access and reference. Collaborate with internal and external stakeholders to gather necessary information for legal processes. Location This position is based in Riyadh, Riyadh Province, Saudi Arabia.

Are you ready to transform your career and make a meaningful impact? Join us at webook, where we champion innovation and creativity in the event ticketing and experience booking industry. As Saudi Arabia's leading platform, we have set new standards in technology and service excellence, facilitating over 2 billion in sales for some of the Kingdom's most significant mega events.Key Responsibilities:Oversee daily operations of the contact center team, managing inbound, outbound, sales, support, and telemarketing activities.Inspire, mentor, and train a team of agents to deliver outstanding customer service while meeting key performance indicators.Address escalated customer complaints and complex inquiries through various channels, including calls, WhatsApp, social media, email, and live chat.Evaluate team performance, quality standards, and customer interactions to uphold a mastery-level service standard.Guide the team in the processes of booking, rescheduling, and canceling event tickets and experience bookings.Collaborate with other departments to communicate customer feedback, resolve issues, and enhance overall satisfaction.Conduct regular performance reviews, providing constructive feedback and action plans for improvement.Ensure merchants, DMCs, and service providers receive comprehensive support by efficiently managing inquiries and complaints.Manage scheduling, shift planning, and coverage to maintain seamless operations during business hours.Analyze performance data and customer interaction reports to propose improvements and implement efficiency-driving initiatives.Foster a positive and engaged team environment, maintaining high morale and motivation within the contact center.

Are you looking for a fulfilling job that allows you to make a significant impact on people's lives? Do you thrive in an environment that encourages innovation and creativity? If so, we invite you to join our dynamic team at webook.com, the leading event ticketing and experience booking platform in Saudi Arabia.At webook, we are proud to serve some of the largest mega events in the Kingdom, achieving over 2 billion sales through cutting-edge technology and outstanding features. Become part of a company that is dedicated to transforming the ordinary into the extraordinary.Key ResponsibilitiesEfficiently upload and manage content across various CMS platforms.Resize, compress, and prepare images for optimal web usage.Implement minor design updates to visually enhance content.Skillfully navigate an array of web tools and software.Collaborate with the event operations team to assist with event preparation and updates.Work closely with marketing and product departments to fulfill their requests effectively.Regularly review web and app content to ensure accuracy and relevance.

Are you passionate about your work and eager to make a meaningful impact in people's lives? Would you like to join a dynamic team that thrives on innovation and challenges the status quo? If so, we invite you to explore this opportunity at webook.com, the leading event ticketing and experience booking platform in Saudi Arabia. We have successfully facilitated over 2 billion sales, catering to some of the largest mega events in the Kingdom.Key Responsibilities:Develop and manage data integration and ETL processes to ensure seamless data flow.Architect and implement scalable data pipelines that extract, transform, and load data from diverse sources, including databases, SaaS applications, APIs, and flat files into a centralized data platform.Design and optimize complex ETL processes to uphold data quality and reliability.Oversee data infrastructure and support data analytics requirements by maintaining robust data ingestion, processing, and storage solutions.Ensure infrastructure reliability, security, and availability through effective monitoring and disaster recovery planning.Work with the data governance team to define and uphold data policies and standards.Maintain a comprehensive metadata management system for data lineage and traceability.Implement data quality control measures and validation processes to ensure data integrity.

Location: Riyadh, Riyadh Province, Saudi ArabiaCompany: webook webook is a major event ticketing and experience booking platform in Saudi Arabia. The company supports many of the Kingdom's largest events and has surpassed 2 billion in sales, driven by advanced technology and distinctive features. More information is available at webook.com. Role overview The Legal Associate will play a key part in supporting legal operations as webook grows across multiple jurisdictions. The position covers a wide range of legal work, including contract management, regulatory compliance, and risk management. Success in this role calls for commercial awareness, a proactive mindset, and strong attention to detail. What you will do Contract Management & Commercial Support: Draft, review, and negotiate contracts such as NDAs, MSAs, vendor agreements, and licensing documents. Oversee contract processes, including version control, execution tracking, and renewals. Collaborate with business teams to ensure contracts align with operational needs. Corporate Legal Support: Assist with corporate governance tasks, including preparing board resolutions, maintaining records, and supporting subsidiaries. Coordinate with external counsel on compliance and cross-border transactions. Regulatory & Compliance: Monitor and interpret laws and regulations related to data protection, employment, intellectual property, and international trade. Support regulatory filings and maintain compliance records. Work with risk and finance teams during audits and compliance reviews. Litigation & Dispute Resolution: Help manage disputes and claims by gathering evidence and working with external counsel. Represent webook in administrative hearings or early-stage dispute resolution when needed. Risk Management & Legal Advisory: Identify legal risks in business activities and recommend practical solutions. Conduct legal research and prepare written guidance for stakeholders.

Are you passionate about making a difference in the workplace? Do you aspire to be part of a dynamic team that is committed to breaking the mold and redefining excellence? If so, your journey begins here!Webook, the leading event ticketing and experience booking platform in Saudi Arabia, is at the forefront of technology and service delivery, having successfully facilitated over 2 billion sales for major events across the Kingdom.Role Overview:As a Tamheer HR Trainee, you will play a pivotal role in supporting our HR department. Your responsibilities will encompass various functions including recruitment, employee relations, onboarding, and payroll management. This is an excellent opportunity to collaborate with seasoned HR professionals, hone your skills, and contribute to the growth of an innovative organization.Key Responsibilities:Maintain and update employee records in the HR systemSupport attendance and leave tracking proceduresAssist in health insurance enrollments and documentationCoordinate onboarding and offboarding activitiesProvide administrative support for payroll and employee filesEnsure adherence to company policies and labor regulationsAssist with internal HR audits and reporting

Are you passionate about your work and eager to make a meaningful impact in people's lives? Do you aspire to join a vibrant team that thrives on innovation and creativity? If so, your search ends here!webook.com stands as Saudi Arabia’s leading event ticketing and experience booking platform, renowned for its cutting-edge technology, diverse features, and unmatched agility. We proudly serve some of the Kingdom's largest mega events, boasting over 2 billion in sales.Role Overview:We are looking for a motivated Junior Software Engineer to join our team immediately. If you align with our vision and meet our criteria, we will reach out to you without delay. As a Junior Software Engineer at webook.com, you will have the opportunity to contribute to various roles and teams, including:Business Analysts: Understand complex business needs, map out technical solutions, and assist in managing development timelines.QA Engineering: Develop and execute test cases to identify issues in mobile and web applications, providing recommendations for software improvements.Backend Engineering: Design, build, and maintain server-side applications to scale Hala Yalla for millions of users globally.Mobile Engineering: Enhance the Hala Yalla client experience on mobile devices by mastering iOS and Android SDKs using React Native.Front End Engineering: Ensure our websites are fast, scalable, and responsive by utilizing technologies like Typescript, React, and Redux.

Are you passionate about making a difference in the workplace? Do you aspire to impact lives and thrive in a team that challenges the status quo? If so, webook, the leading event ticketing and experience booking platform in Saudi Arabia, is looking for you!At webook, we pride ourselves on our innovative technology and exceptional features, having successfully facilitated over 2 billion sales for major mega events across the Kingdom.Role Overview:As a Talent Acquisition Specialist, you will play a crucial role in our recruitment efforts, focusing on sourcing, assessing, and selecting candidates who fit our organizational culture and objectives. Collaborating closely with various departments, you will gain insights into their hiring needs and contribute significantly to our talent acquisition strategy. This position offers a fantastic opportunity for career advancement in recruitment while significantly impacting our team's success.Key Responsibilities:Manage the complete recruitment lifecycle, encompassing sourcing, screening, interviewing, and coordinating job offers for diverse roles.Work with hiring managers to understand their staffing requirements and assist in developing job descriptions and role specifications.Implement creative sourcing strategies to attract a diverse range of candidates through social media, job boards, and professional networks.Conduct initial screening interviews to assess candidates' alignment with role requirements and our company culture.Ensure a positive candidate experience through effective communication and timely updates throughout the recruitment process.Maintain organized and accurate records of candidates and recruitment activities within the applicant tracking system (ATS).Provide regular updates and candidate evaluations to hiring managers to assist in decision-making.Engage in employer branding initiatives and support recruitment marketing efforts.Stay informed about recruitment trends and share insights to enhance talent acquisition processes.

Are you passionate about making a difference and transforming lives through your work? Join a dynamic team at webook.com, the leading event ticketing and experience booking platform in Saudi Arabia, known for its innovative technology and agility. With over 2 billion sales facilitating the Kingdom's largest mega events, we are on a mission to disrupt the ordinary.Position Overview:We are in search of a detail-oriented and proactive Senior Executive Secretary to provide top-tier administrative support to our Chief Executive Officer (CEO). This pivotal role will allow the CEO to concentrate on strategic initiatives by managing information flow, optimizing time, and serving as a trusted intermediary between the CEO and internal/external stakeholders.The ideal candidate will exhibit a strong executive presence, exceptional judgment, and the capability to thrive in a fast-paced, high-growth environment that is evolving toward international expansion and structured corporate governance.Key Responsibilities:Executive Support: Manage and prioritize the CEO’s complex calendar, including meetings, travel, and critical deadlines.Screen and respond to incoming communications, ensuring timely follow-ups and appropriate delegation.Prepare agendas, briefing materials, and minutes for executive meetings and board interactions.Coordinate travel arrangements, expense reporting, and logistical support for international engagements.Stakeholder Management: Serve as a liaison between the CEO and senior leadership team, board members, investors, clients, and partners.Uphold confidentiality and manage sensitive information with integrity and professionalism.Draft high-quality correspondence, presentations, and internal communications on behalf of the CEO.Operational Efficiency: Anticipate needs and proactively manage the CEO’s priorities and workflow.Drive accountability by following up on action items, ensuring alignment across stakeholders.Support project management for executive-level initiatives as needed.Governance and Compliance: Assist in preparing board materials, maintaining corporate records, and ensuring alignment with governance practices.Coordinate with Legal, Finance, and HR on executive-level documentation and scheduling.

Location: Riyadh, Riyadh Province, Saudi Arabia Company: webook About webook webook.com stands as Saudi Arabia’s leading platform for event ticketing and experience booking. The team has powered some of the Kingdom’s largest mega-events, reaching over 2 billion in sales. The company combines advanced technology with agility to support both organizers and attendees. Role Overview The Trade Director will shape the marketplace for live events at webook. This role builds the trading function from the ground up, setting strategy, assembling a team, and creating frameworks for commercial success. The Trade Director owns the P&L, sets the commercial tempo, and reports directly to the Chief Commercial Officer. Key Responsibilities Own and execute the e-commerce trading calendar, driving revenue-generating activities across the webook.com marketplace. Set and track commercial KPIs, including revenue, conversion rate, average order value (AOV), promotional ROI, inventory sell-through, and repeat purchase rate. Create pricing and promotions frameworks, including discounts, bundles, and incentive structures, and define how these are applied and evaluated. Build and lead the Trading Team by hiring, onboarding, and developing three direct reports. Work with the Marketing team to align trading activities with acquisition campaigns and seasonal patterns. Collaborate with Product to prioritize commercial needs in the platform roadmap. Coordinate with Operations to turn supply insights into actionable trading plans. Deliver weekly and monthly trading performance reports to the CCO, including analysis and strategic recommendations. Promote a culture of experimentation, using structured A/B testing for offers, pricing, and merchandising.

Location: Riyadh, Riyadh Province, Saudi ArabiaCompany: webook webook is Saudi Arabia's leading platform for event ticketing and experience bookings. The team has supported major events across the Kingdom, with sales exceeding 2 billion. The company is recognized for its technology and commitment to high-quality service. Role overview The Facilities Manager plays a key part in keeping daily operations running smoothly across multiple office locations. This position focuses on maintaining workplace quality, managing all aspects of facilities, and ensuring compliance with local regulations. Main responsibilities Office and facilities management Supervise maintenance and functionality of all office spaces. Ensure compliance with health, safety, and security requirements. Plan and optimize space usage and seating arrangements. Coordinate office expansions, relocations, and fit-outs. Vendor and service management Oversee contracts and relationships with service providers such as cleaning, security, and maintenance. Monitor vendor performance to meet service level agreements. Handle daily interactions with landlords and building management. Office operations and supplies Ensure essential office supplies and refreshments are available. Maintain office equipment and infrastructure. Promote a clean, safe, and efficient work environment. Administration and employee experience Enhance the office environment to support productivity and well-being. Work with HR to prepare the office for onboarding and events. Act as the main contact for facilities-related employee questions. Governance and reporting Manage facilities budgets and track operational expenses. Ensure compliance with local regulations and health standards. Keep thorough records of maintenance, incidents, and vendor performance. Prepare reports on facilities performance and service quality.

Are you passionate about your work and eager to make a meaningful impact? Do you want to join a dynamic team that strives to innovate and break the mold? If so, Webook.com has the perfect opportunity for you!As Saudi Arabia's leading event ticketing and experience booking platform, we have successfully served some of the Kingdom's largest mega events, achieving over 2 billion in sales. We are thrilled to announce our COOP Trainee Opportunities for enthusiastic students seeking hands-on experience in a vibrant tech and events landscape.We are currently looking for COOP Trainees in the following fields:Project ManagementEvent OperationsTechnologyFinanceMarketingBusiness DevelopmentWhat You Will Gain:Experience real-world projects, collaborate with cross-functional teams, receive mentorship from industry experts, and thrive in a fast-paced, collaborative environment.

Are you passionate about your work and eager to create meaningful change in people's lives? Do you seek to collaborate with a dynamic team that thrives on innovation and challenges the ordinary? If so, the Event Operations Coordinator - Anti-Fraud position at webook.com, Saudi Arabia's premier event ticketing and experience booking platform, could be your ideal opportunity.At webook, we pride ourselves on being at the forefront of technology, delivering exceptional features and agility to support some of the largest mega events in the Kingdom, achieving over 2 billion sales.Role Overview:The Event Operations Coordinator - Anti-Fraud plays a vital role in supporting the Anti-Fraud team by conducting investigations, maintaining documentation, and generating reports related to fraud detection across events. This role is pivotal in ensuring data accuracy, tracking cases, and managing administrative follow-ups to facilitate the seamless operation of anti-fraud processes and the prompt resolution of incidents.Key ResponsibilitiesMaintain and update records for all fraud cases, including timelines and resolutions in internal databases and tracking sheets.Assist the Anti-Fraud Specialist in preparing analyses for events, cancellation lists, and recommendations for user blocking.Ensure organized and current fraud logs, documenting all alerts, reviews, and actions taken.Compile weekly and monthly reports on fraud trends and key performance indicators (KPIs) for management review.Monitor investigation volumes, service level agreement (SLA) compliance, and review accuracy metrics.Support daily investigative activities by performing manual reviews and identifying potentially suspicious behavior.Work closely with internal teams to ensure consistency in fraud reporting and case management.Uphold the highest standards of confidentiality and ethical conduct when managing sensitive user data and investigative materials.

Are you passionate about your work and eager to create meaningful change? Do you aspire to transform lives and be part of a dynamic team that champions innovation over the ordinary?If so, we invite you to explore this exciting opportunity. webook.com is recognized as Saudi Arabia's premier platform for event ticketing and experience booking, leveraging cutting-edge technology and unmatched agility to serve some of the Kingdom's largest mega-events, achieving over 2 billion in sales.Role Overview:The Organizational Development & Talent Management Manager is responsible for devising and implementing performance management systems, job structures, competencies, career pathways, and appraisal frameworks to facilitate scalable growth in a startup atmosphere.This role is pivotal in establishing policies, standard operating procedures (SOPs), and governance, ensuring clarity, consistency, and accountability throughout the organization. By employing structured succession planning, talent assessments, and data-driven insights, this position fosters leadership readiness, employee engagement, and long-term organizational effectiveness.Key ResponsibilitiesPerformance Management & Appraisal SystemsDesign and implement comprehensive performance management frameworks (OKRs/KPIs, appraisals, calibration, PIPs).Facilitate annual and mid-cycle performance evaluations, ensuring equity, consistency, and alignment with business goals.Lead performance calibration sessions in collaboration with senior leadership.Incorporate competencies, behaviors, and core values into performance assessments.Job Architecture & Role DesignDevelop and sustain a scalable job architecture encompassing job families, levels, and role definitions.Ensure job descriptions are outcome-focused, forward-thinking, and aligned with growth targets.Oversee role evaluation and job development initiatives to enhance clarity and equity.Competency Frameworks & Capability DevelopmentCreate and manage the organization's competency framework (core, functional, and leadership).Establish proficiency levels and integrate competencies into recruitment, performance, promotions, and development processes.Identify capability gaps and facilitate targeted development initiatives.Career Paths & Internal MobilityDesign transparent career paths and progression frameworks across all job families.Define promotion criteria linked to performance, competencies, and behavioral alignment.Promote internal mobility and support meaningful career discussions.Talent Reviews & Succession PlanningLead talent review and succession planning processes.

Are you ready to find joy in your work and make a significant impact on people's lives? Do you aspire to join a team dedicated to breaking the mold and challenging the mundane?If so, Webook is the place for you! As Saudi Arabia's leading event ticketing and experience booking platform, we leverage cutting-edge technology and innovative features to facilitate mega events across the Kingdom, achieving over 2 billion in sales.Key Responsibilities:Perform thorough market research to uncover potential growth avenues for the business, products, and client base.Develop and execute strategic initiatives to enhance Webook's market presence.Establish and nurture a robust pipeline of business prospects.Foster and maintain relationships with clients and partners at the organizational level.Lead negotiations and finalize business agreements and partnerships.Devise and implement effective growth strategies to meet and surpass departmental KPIs.Evaluate growth and sales performance, providing actionable insights and recommendations.Collaborate with the marketing team to boost user and client acquisition and engagement.Ensure alignment of business development initiatives with the company's overarching goals and product roadmap.Deliver weekly updates and reports on business development activities, performance metrics, and market trends.Identify opportunities for ongoing improvement.Guide and mentor business development specialists and interns.Cultivate a collaborative atmosphere across departments to ensure the successful execution of business strategies.

Are you eager to find fulfillment in your career? Do you aspire to create a meaningful impact and enhance the lives of others? Would you like to collaborate with a team dedicated to transforming the mundane into the extraordinary?If so, your search ends here! webook.com stands as Saudi Arabia's premier event ticketing and experience booking platform, recognized for its cutting-edge technology, exceptional features, and rapid adaptability, having facilitated the sale of over 2 billion tickets for some of the Kingdom's most significant mega-events.Position Summary:We are in pursuit of a proactive and meticulously organized Office Manager to streamline our office operations and assist in implementing critical operational strategies under the guidance of the CEO.This role is pivotal in ensuring the office operates smoothly, fostering interdepartmental collaboration to support operational priorities, overseeing vendor and facility management, and championing administrative excellence. The ideal candidate thrives in a dynamic environment, pays attention to detail, and enjoys direct interaction with executive leadership.Core Responsibilities:Office & Operational ManagementSupervise daily office operations to maintain a productive and well-organized work environment.Manage office facilities, maintenance, and workplace services effectively.Collaborate with vendors, service providers, and building management.Oversee office budgets pertaining to supplies, services, and operational requirements.Cross-Department CoordinationServe as the liaison between departments to facilitate operational execution.Monitor operational tasks and ensure team alignment as required.Support internal initiatives and projects designated by the CEO.Assist in tracking action items from leadership discussions and operational meetings.Office Infrastructure & EnvironmentEnsure the office environment promotes productivity, collaboration, and employee satisfaction.Coordinate office enhancements, renovations, or workspace planning when necessary.Uphold office policies, procedures, and operational standards.Operational Support to LeadershipAssist the CEO with operational follow-ups and the execution of internal initiatives.Compile operational reports, summaries, or documentation as needed.Help coordinate internal leadership meetings and ensure follow-ups on key action items.