Mendix Team Lead

We are seeking a dynamic and experienced Mendix Team Lead to join our innovative team at Ghobash Group in Riyadh. This role is pivotal in guiding a team of skilled developers to deliver exceptional Mendix applications that meet the evolving needs of our clients. As a Team Lead, you will not only oversee project execution but also mentor your team members, en…

Ninja is seeking a dedicated and seasoned Partner Care Team Lead to drive our Partner Care team and strengthen our relationships with our esteemed partners. You will play a pivotal role in ensuring that our partners receive outstanding support and that their needs are addressed efficiently and effectively.Key Responsibilities: Lead and mentor the Partner Care team, offering guidance and support to achieve high performance and engagement levels. Devise and implement strategies to enhance partner satisfaction and retention through effective communication and support. Track team performance metrics and deliver regular reports to management on key performance indicators (KPIs). Serve as a liaison between partners and internal teams, ensuring alignment on objectives and resolving any partner concerns. Build and maintain strong relationships with key partners to foster collaboration and partnership synergy. Facilitate regular training sessions to equip team members with the skills needed to effectively handle partner inquiries and issues. Collect and analyze feedback from partners to identify improvement areas and initiate changes within the organization. Stay updated on industry trends and best practices to maintain Ninja's leadership in partner support.

Lucidya stands at the forefront of AI innovation in the region, developing intelligent solutions that enhance the customer experience. As we venture into a new AI-driven business line, we are on the lookout for a forward-thinking AI Team Lead / AI Technical Manager to lead the creation of our flagship product: a fully scalable AI Agent platform designed from scratch.This is an exceptional opportunity for a creator who excels in ambiguous environments, cherishes the challenge of building from the ground up, and is eager to develop impactful solutions that will redefine AI-powered customer service across the Middle East.Role OverviewIn the capacity of AI Team Lead / AI Technical Manager, you will be responsible for steering the vision, architecture, and execution of our AI Agent initiatives while providing mentorship to a skilled team of engineers.Your contributions will be crucial in establishing a completely new business line, collaborating closely with senior leadership, including the CEO, CTO, and General Manager, to transform innovative ideas into scalable, revenue-generating AI solutions.If you thrive in an environment that demands innovation, clarity in chaos, and the ability to convert concepts into high-impact products, this role is tailored for you.What You’ll DoOwn the Vision & DeliveryLead the design, development, and deployment of a groundbreaking AI Agent platform, focusing on customer service applications.Create a product capable of scaling to numerous enterprise clients, aiming for ambitious growth metrics (targeting approximately $1M ARR by year-end).Oversee multiple client projects simultaneously, ensuring successful delivery.Manage and enhance the AI infrastructure for optimal scalability and performance.Lead & Grow a High-Performing AI TeamGuide and mentor a team of AI/ML engineers (initially starting with 3, with plans for growth).Establish effective practices, structure workflows, and eliminate obstacles to maintain high momentum.Assist in the development and maintenance of reusable AI services to accelerate high-quality development.Drive Strategy & Stakeholder AlignmentCollaborate directly with the General Manager of the business unit and the Senior Director of AI to align on priorities and deliverables.Clearly communicate complex AI concepts to non-technical stakeholders and executive leadership.Influence decisions through data-driven insights and strategic thinking.Bring Order to AmbiguityExcel in a fast-paced, fragmented early-stage environment by establishing structure, processes, and reliable execution rhythms.Define how the team collaborates, plans, and delivers high-quality releases.What Success Looks LikeWithin your first 90-120 days, you will:Formulate a clear scaling plan for our AI Agents.Engage actively with the team to deliver AI Agents to our customers....

About Mrsool Mrsool is a leading delivery platform serving the Middle East and North Africa. Known for its 'order anything from anywhere' service, the company connects customers with over 100,000 restaurants and stores. Generative AI powers real-time order fulfillment, while a dedicated courier network delivers quickly and reliably. Mrsool consistently earns high ratings on Apple’s App Store and Google Play Store, building trust with millions by offering a personalized, convenient experience, whether for a late-night meal, a last-minute gift, or everyday essentials. Role Overview: Customer Care Team Lead The Customer Care Team Lead oversees live chat support operations at Mrsool’s Riyadh office. This role focuses on guiding a team of customer care agents to deliver fast, effective service through live chat. The Team Lead ensures each interaction meets high standards for response time and customer satisfaction. Main Responsibilities Lead, mentor, and support a team of Customer Care agents handling live chat inquiries. Track team performance against KPIs and SLAs, ensuring targets are met. Offer real-time coaching and assistance to agents during their shifts. Manage escalated customer issues, resolving complex cases as they arise. Review and analyze performance metrics to spot trends and areas for improvement. Conduct regular feedback sessions and performance reviews with team members. Work with other departments to improve the overall customer experience. Maintain alignment with company policies and quality standards. Location Riyadh, Riyadh Province, Saudi Arabia

Lendo seeks a Relationship Team Leader in Riyadh to combine hands-on client relationship management with leading a team of Relationship Managers. The role centers on building strong client connections, coaching the team toward sales targets, and supporting business growth. Team Leadership Mentor and guide Relationship Managers to meet or exceed sales and revenue goals. Set clear objectives, KPIs, and expectations aligned with company strategy. Monitor team performance, provide feedback, and support professional development. Conduct one-on-one meetings, review sales pipelines, and assess performance. Client Relationship Management Maintain strong knowledge of Lendo’s products and services to support the team with complex client needs. Help build and nurture relationships with both new and existing clients. Engage directly with key clients to strengthen partnerships and expand business when needed. Business Development Drive business development activities to maintain a healthy pipeline of new opportunities. Identify market opportunities and guide the team to focus on high-potential clients. Promote upselling and cross-selling to increase client value and revenue. Sales Strategy Oversee pipeline management and monitor progress toward targets. Analyze sales metrics and share insights to improve conversion rates and efficiency. Collaborate with senior leadership to refine sales strategies and improve team processes. Client Needs and Satisfaction Guide the team in assessing client requirements and delivering tailored financial solutions. Ensure a smooth client experience from onboarding through ongoing account management. Act as the escalation point for complex client issues, ensuring timely and effective solutions. Maintain high standards for client satisfaction and support long-term relationship retention.

Are you passionate about making a meaningful difference in the workplace? Do you aspire to transform lives through impactful training and development? If so, we have the perfect opportunity for you! UXBERT Labs, a leading digital and user experience design agency in the GCC, collaborates with major regional and global brands such as STC, Amazon, and Gucci.Part of the Supertech Group, which also includes Hala Yalla, Saudi Arabia’s premier event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA, we are committed to innovation and excellence.Position Overview:The Training & Development Lead will design, implement, and oversee comprehensive learning programs aimed at enhancing skills in UX, CX, and digital transformation. This role is pivotal in ensuring exceptional training experiences that foster effective learner outcomes and sustain operational excellence across all learning initiatives.Core Responsibilities:1. Curriculum & Program DevelopmentDevelop and sustain thorough training programs for UXBERT audiences.Create engaging learning materials, toolkits, and case studies derived from real project experiences and industry best practices.Incorporate learning materials that focus on AI and emerging technologies and their relevance in UX/CX.Align content with learner needs, current market trends, and organizational goals.Establish evaluation criteria, learning standards, and certification frameworks.2. Training Delivery & FacilitationConduct workshops, masterclasses, and training sessions tailored for diverse audiences.Represent the department at major conferences, panels, and workshops, showcasing exceptional communication and presentation skills.Collaborate with internal teams to ensure training is practical, actionable, and aligned with organizational processes.Monitor learner engagement, comprehension, and outcomes, and implement enhancements as necessary.3. Operational ManagementOversee training logistics, enrollment, certification, and reporting processes.Develop workflows for instructor management and learner support.Maintain operational quality, efficiency, and consistency across all training initiatives.4. Team Leadership & DevelopmentMentor and manage a team of trainers and coordinators.Promote a collaborative and professional learning environment.Support ongoing professional development and performance management for training staff.

As a Consolidation Team Leader, you will oversee and coordinate the consolidation activities of our outbound operations team. Your role is crucial in ensuring order accuracy, timely dispatch, and compliance with operational standards. By acting as a vital link between management and consolidation staff, you will not only enhance operational efficiency but also foster a culture of continuous improvement.

ananinja seeks an Operations Team Leader to join the team in Riyadh. This position centers on supervising daily operations and guiding a group toward shared goals. The Team Leader plays a key role in shaping a collaborative environment and encouraging fresh ideas. Main responsibilities Supervise team activities to keep workflows running smoothly Help the team meet organizational targets Foster open communication and teamwork Spot and address operational issues as they come up Requirements Proactive problem-solving mindset Strong communication and people skills Interest in improving how things run day to day Experience leading or coordinating teams is an advantage

Are you passionate about your work and eager to make a significant impact in the lives of others? Do you thrive in a dynamic team environment that challenges the ordinary?If so, webook.com, the leading event ticketing and experience booking platform in Saudi Arabia, is looking for you! We are proud to have facilitated over 2 billion sales for some of the Kingdom's largest mega events, driven by our commitment to cutting-edge technology and exceptional features.Role Overview:We seek a proactive and strategic Communications Lead to spearhead our internal and external communications during a pivotal growth phase. Your role will be crucial in maintaining consistency, clarity, and effectiveness across all communication channels.Key ResponsibilitiesInternal Communications:Craft and implement internal communication strategies to keep employees informed, aligned, and engaged across various regions.Collaborate with People, Leadership, and Office Teams to convey company priorities, cultural initiatives, organizational changes, and leadership updates.Oversee all-hands meetings, internal newsletters, Slack communications, and company-wide announcements.Facilitate change communications related to acquisitions, integrations, or global expansion efforts.External Communications:Compose and manage communications to investors, partners, government agencies, and media as necessary.Assist the COO and executive team with talking points, thought leadership articles, and presentation materials.Work closely with Marketing to ensure brand and message consistency across public platforms, including the website, LinkedIn, and press materials.Support in drafting and editing investor updates, board presentations, and corporate announcements.Strategic & Operational:Establish essential communication infrastructure, including tone-of-voice guidelines, communication calendars, templates, and approval workflows.Assess sentiment and feedback to enhance communication strategies.Serve as a trusted advisor and communication partner to senior leadership during sensitive periods.

As the Stock Controller Team Leader at ananinja, you will play a pivotal role in overseeing and managing stock control operations. Your primary focus will be to ensure that inventory levels are accurately maintained and optimized across the organization. You will lead a dedicated team of stock controllers, implement best practices in stock management, and facilitate seamless operations within our warehouse and distribution centers. Lead, train, and mentor the stock control team to ensure high performance and adherence to established procedures. Develop and implement stock control processes that enhance inventory accuracy and operational efficiency. Conduct regular audits of stock levels and investigate discrepancies between physical and recorded stock. Utilize advanced inventory management systems to track stock levels and generate insightful reports for analysis. Collaborate effectively with other departments such as purchasing, logistics, and sales to ensure optimal stock availability and support sales initiatives. Manage stock movements, including receiving, storage, and distribution, ensuring compliance with safety and quality standards. Identify trends, make data-driven recommendations for stock optimization, and report on stock-related KPIs. Coordinate with suppliers for timely stock replenishment and maintain positive supplier relationships. Ensure strict compliance with company policies and procedures related to stock management.

As the Team Leader for Entertainment & Events, you will play a pivotal role in ensuring the seamless execution of entertainment offerings and events throughout our park. This position acts as a vital liaison for our frontline team members and performers, working directly under the guidance of the Entertainment & Events Supervisor. Your responsibilities will include coordinating daily operations, guaranteeing that both performers and team members are well-prepared, and adhering to established procedures, guest service excellence, and safety protocols.Your leadership will also extend to training new staff, addressing guest concerns, and upholding cleanliness and safety standards in designated areas. With a keen focus on collaboration, attention to detail, and fostering a positive environment, you will contribute significantly to enhancing guest satisfaction and overall park performance.Key Responsibilities: Assist in managing daily entertainment operations to ensure readiness and flawless execution of activities. Act as the primary point of contact for frontline team members, offering guidance and support during shifts. Conduct pre-shift briefings to relay schedules, updates, and safety protocols to performers and staff. Oversee performances and events to ensure compliance with quality, safety, and guest engagement standards. Assist with the setup and dismantling of shows, events, and entertainment offerings, ensuring efficient execution. Address minor guest or team member concerns during shifts and escalate issues to the Supervisor as needed. Contribute to maintaining inventory and equipment readiness, ensuring all resources are handled appropriately. Encourage a positive work atmosphere by fostering teamwork and motivation among performers and staff.

As Lendo continues to expand its innovative crowd-lending and SME financing services, we are on the lookout for a dynamic Digital Sales Team Leader. This pivotal role requires you to inspire and guide a high-performing team tasked with transforming both inbound and outbound leads into successful funding opportunities. You will ensure meticulous pipeline management and adherence to CRM protocols. By collaborating closely with our marketing, credit, and operations departments, you will play an essential role in enhancing conversion rates, streamlining the digital sales process, and establishing Lendo as a reliable financing partner for SMEs as we grow.ResponsibilitiesTeam Leadership & Performance:Inspire and mentor a team of digital sales representatives to consistently meet and exceed sales KPIs.Oversee daily performance metrics across inbound and outbound communications, lead follow-ups, and conversion rates.Conduct regular one-on-one meetings, performance evaluations, and provide sales coaching.Encourage a high-performance, results-oriented sales culture.Sales Operations & Execution:Manage inbound and outbound sales interactions related to SME funding and crowdfunding initiatives.Ensure robust lead qualification, needs assessment, and tailored solution presentations.Enhance conversion rates throughout the sales funnel.Maintain pipeline integrity and facilitate deal progression within the CRM.CRM & Reporting:Guarantee accurate and timely CRM updates by the sales team.Monitor KPIs including call volumes, contact rates, conversion rates, and revenue metrics.Prepare and present regular sales reports, insights, and strategies for improvement to management.Process Improvement & Collaboration:Continuously identify areas for enhancing sales scripts, processes, and the customer journey.Collaborate with marketing, credit, and operations teams to refine lead quality and response times.Assist in the onboarding and training of new sales personnel.Team Collaboration:Work closely with the marketing team to synchronize lead generation with broader campaigns.Share insights and feedback with the sales team to optimize overall conversion rates and performance.

Join our dynamic team as a Client-Focused Team Leader in a vibrant serviced office and coworking space, where your leadership will drive team success and enhance client relationships. In this pivotal role, you'll be responsible for optimizing sales performance, ensuring exceptional client experiences, and maintaining operational excellence.

Join the vibrant team at Six Flags Qiddiya City and Aquarabia as a Food & Beverage Team Leader. In this key role, you will play a vital part in managing daily operations within the Food & Beverage department. Your responsibilities will include supervising staff, upholding exceptional standards of food quality and guest service, and ensuring a pristine and organized working environment. Collaborate closely with the F&B management team to achieve performance objectives, manage inventory effectively, and ensure compliance with health and safety regulations.

Join gathern as a Traffic Lead, where you will spearhead our traffic generation strategies and drive user engagement. In this pivotal role, you will analyze traffic data, optimize campaigns, and collaborate with cross-functional teams to enhance our online presence.

Join the dynamic team at Six Flags Qiddiya City as a Team Leader – Steward! In this pivotal role, you will uphold exceptional cleanliness and organization throughout all food and beverage outlets, including our Central Kitchen. Your responsibilities will encompass overseeing the timely supply of clean dishes, utensils, and equipment, while ensuring that all food and beverage areas maintain the highest standards of cleanliness and sanitation. You will lead a dedicated team to enhance operational efficiency and enforce food safety and hygiene protocols. Flexibility to work evenings, weekends, and holidays is a must.

visioninvest is hiring a Cybersecurity and IT Operations Lead based in Riyadh. This position centers on defending the company’s digital infrastructure and ensuring that IT systems operate smoothly. Collaboration with teams throughout the organization is essential to design and apply cybersecurity measures that keep pace with changing requirements. Main responsibilities Create and execute cybersecurity strategies to secure company systems and data Carry out risk assessments to spot and address vulnerabilities Direct incident response efforts when security issues occur Partner with other departments to meet security and compliance objectives Ensure ongoing compliance with relevant industry regulations Role impact This role is central to protecting sensitive information and supporting regulatory compliance throughout visioninvest’s operations.

Join our dynamic team at the Esports World Cup Foundation, where you will play a vital role in ensuring a seamless experience for national teams participating in the Esports Nations Cup (ENC). As the Manager of National Teams Relations - Protocol & Hospitality, you will craft and execute exceptional protocol and hospitality strategies, ensuring that national team officials, federation representatives, and their guests enjoy a professional and culturally respectful journey throughout the tournament.Your responsibilities will include overseeing the accreditation process, managing dedicated hospitality zones, and acting as the go-to operational contact for national teams and diplomatic stakeholders. You will collaborate closely with the Head of National Team Relations to enhance relationship management with national federations, providing a world-class experience for all involved.

Join Masterworks Co. as a Technical Lead, where you will play a pivotal role in guiding our technical teams and driving innovative projects. Your expertise will be crucial in overseeing the development processes, ensuring best practices, and mentoring junior engineers.

About Lucid Motors Lucid Motors is committed to shaping the future of luxury electric vehicles through thoughtful design and innovation. Our mission centers on enhancing the driving experience while advancing performance, intelligence, and sustainability. We focus on individual needs and encourage creativity beyond traditional boundaries. Role Overview The Purple Teaming Engineer - Embedded Security will work at the intersection of offensive and defensive security, with a focus on embedded systems. This position is based in Riyadh, Saudi Arabia. What You Will Do Execute threat emulation and adversary simulation exercises for embedded and cloud-connected systems. Automate adversary Tactics, Techniques, and Procedures (TTPs) to support detection and response efforts. Collaborate closely with Red Team and Security Operations Center (SOC) teams to improve detection capabilities. Contribute to security testing and detection engineering for embedded platforms. What We Look For Extensive hands-on experience in both offensive and defensive security, especially within embedded systems. Strong background in SOC operations, adversary simulation, and detection engineering. Experience with security testing for embedded or cloud-connected systems. Knowledge of vehicle SOC and automotive security operations is a plus. Why Join Lucid Motors? Competitive salaries. Work alongside industry leaders and innovators. Be part of a team dedicated to sustainability and meaningful impact.