Network Services Manager

As a Network Services Manager at Jobs for Humanity, you will spearhead our network service operations, ensuring efficiency and effectiveness in all areas. Your leadership will drive team performance, optimize service delivery, and enhance user experiences across the network. The ideal candidate will possess a strong background in network management and a pas…

As an Enterprise Network Engineer, you will play a pivotal role in the design, execution, monitoring, and enhancement of our enterprise network infrastructure, ensuring unparalleled availability, performance, and security throughout the organization. Your expertise will be crucial in maintaining and advancing essential networking technologies, including F5 application delivery controllers, Riverbed WAN optimization platforms, and Cisco collaboration systems.This position involves being outsourced to a government sector client, where you will actively monitor network performance, troubleshoot complex issues, and implement strategic solutions to bolster network reliability and efficiency. You will collaborate closely with infrastructure, security, and application teams to ensure seamless operations while adapting to the organization’s ongoing connectivity and collaboration needs.Key Responsibilities:Network Infrastructure ManagementDesign, configure, and maintain enterprise network infrastructure for optimal performance and high availability.Administer Cisco switching and routing environments, including VLANs, routing protocols, and network segmentation.Oversee network connectivity across data centers, offices, and remote setups.Implement network configurations that align with organizational standards, security protocols, and industry best practices.Application Delivery & Load BalancingManage and maintain F5 Application Delivery Controllers (ADC), including Local Traffic Manager (LTM), Global Traffic Manager (GTM), and Web Application Firewall (WAF).Configure and optimize load balancing policies to enhance application availability and performance.Monitor application traffic to ensure efficient distribution and security.WAN Optimization & Network PerformanceImplement and manage Riverbed WAN optimization solutions to boost network efficiency and application performance.Analyze WAN traffic patterns to identify bandwidth optimization opportunities.Collaborate with infrastructure teams to improve application delivery and network responsiveness.Collaboration Infrastructure SupportAdminister Cisco Collaboration solutions, including VoIP and Unified Communications platforms.Ensure stable operation of voice and collaboration services across the organization.Troubleshoot and resolve issues pertaining to call quality, connectivity, and system integration.Network Monitoring & TroubleshootingContinuously monitor network infrastructure with enterprise monitoring tools to guarantee operational stability.Proactively identify potential issues and implement corrective measures.

We are looking for a highly skilled Senior Network Engineer to join our dynamic team at jobsforhumanity in Riyadh. In this role, you will be responsible for designing, implementing, and managing our network infrastructure. You will work closely with cross-functional teams to ensure optimal network performance and security. This position requires a strong understanding of networking protocols, troubleshooting skills, and the ability to work in a fast-paced environment.

infinitepl seeks a Network Security Engineer based in Riyadh. This role centers on protecting client networks from cyber threats by designing, implementing, and managing security measures. Role overview The position involves building and maintaining security systems that defend against unauthorized access and attacks. The work helps ensure that sensitive data remains confidential, accurate, and accessible only to those permitted. Key responsibilities Develop and deploy network security solutions tailored to client needs Monitor and manage existing security systems for ongoing protection Support the confidentiality, integrity, and availability of critical information Location This position is based in Riyadh.

Join DeepSource as a Senior Network Security Engineer in Riyadh and leverage your expertise in F5 Advanced WAF to fortify our network security. You will take charge of optimizing the performance and efficiency of F5 BIG-IP load balancers by identifying and eliminating unused or orphaned IP addresses.Your role will involve reviewing and purging redundant firewall policies across HQ and DR data centers, ensuring compliance while upholding security standards. You'll align firewall and load balancer modifications with high availability (HA) and disaster recovery (DR) protocols.Additionally, you will conduct comprehensive assessments of all network components, applications, and databases utilizing public IP addresses, analyzing dependencies to ascertain the impact of changes on services and security.IP Addressing & DNS GovernanceDevelop meticulous cleanup and migration strategies, including sequencing, timelines, and rollback procedures. You'll design private IP address allocations that integrate seamlessly with current network infrastructures.Your responsibilities will also include analyzing DNS records to identify and rectify outdated or invalid entries while maintaining application integrity.Secure Execution & ValidationImplement migration activities securely and audibly, ensuring continuous service availability. Collaborate with various teams to synchronize firewall rules, NAT, routing, and access controls and conduct post-change validations to ensure optimal service performance.Governance, Review & DocumentationEstablish routine review processes for firewall rules and configurations, ensuring ongoing accuracy and security. Maintain thorough documentation of all changes and activities, supporting audit and compliance requirements.

We are seeking a dynamic IT Manager to spearhead and oversee the IT operations within our organization. This pivotal role is essential for ensuring the stability, security, and efficiency of our IT systems. The focus will be on enhancing cybersecurity measures, managing network infrastructure, and providing robust technical support to facilitate business continuity and achieve our organizational objectives.Key Responsibilities: Administer and uphold the company’s IT infrastructure, including servers, networks, systems, and hardware. Direct cybersecurity operations, which encompass: Formulating and implementing IT security policies and protocols. Vigilantly monitoring and responding to security threats and incidents. Safeguarding data protection and ensuring compliance with relevant security standards. Supervise and manage network systems (LAN, WAN, VPN, Firewalls, Switches) to guarantee optimal performance and availability. Lead and mentor the Technical Support team, ensuring prompt resolution of technical issues and service requests. Develop and execute IT strategies that align with business goals. Manage relationships with IT vendors, service providers, and associated contracts. Generate regular reports detailing IT performance, risks, and system availability. Ensure that data backup processes and disaster recovery plans are established and rigorously tested. Facilitate digital transformation initiatives and system upgrades.

We are seeking a dynamic and experienced Sales Manager to lead our Chauffeur Services division. In this pivotal role, you will be responsible for developing and executing strategic sales initiatives to drive business growth and enhance customer satisfaction. You will collaborate closely with various teams to ensure the delivery of exceptional service to our clients.Your expertise will be crucial in identifying market opportunities, building strong relationships with key clients, and achieving sales targets. We are looking for a proactive individual who is passionate about delivering high-quality service and can inspire a team to excel.

Join our team at Jobs for Humanity as a Sales Manager specializing in Chauffeur Services. In this dynamic role, you will be responsible for leading and managing sales strategies to enhance our chauffeur service offerings. Your leadership will empower a team of sales professionals as you drive business growth and build lasting relationships with clients.The ideal candidate will have a proven track record in sales management, excellent communication skills, and a passion for customer satisfaction. You will collaborate with various departments to ensure that our services meet the highest standards.

Enhance the luxury service experience. Lead a dynamic team providing tailored services to the elite clientele of Arabia.Become our next Service Delivery Team Manager – Luxury Travel & Lifestyle ServicesWe are looking for a strategic and proactive leader to manage the delivery of superior lifestyle services for our esteemed high-net-worth Arabic clients. This position is perfect for a dedicated service professional with extensive experience in luxury hospitality, travel, and concierge services.Your Responsibilities Guide and nurture a top-tier team to provide exquisite lifestyle offerings to HNW Arabic members. Guarantee service excellence, continually optimizing efficiency, quality, and member contentment. Work collaboratively with global teams, ensuring service delivery aligns with business goals and market trends. Address high-level escalations, providing quick, customized solutions for our elite clientele. Promote ongoing enhancements, fine-tuning processes to surpass member expectations.QualificationsWhat We SeekWe are in search of a strategic and hands-on leader who is passionate about luxury lifestyle services and has a verified history of team leadership and service excellence. The ideal applicant will possess:Industry KnowledgeExtensive expertise in luxury lifestyle services, including hospitality, travel, and high-end experiences.In-depth understanding of Arabic luxury markets, fostering service quality and innovation.Capability to connect Proposition and Lifestyle teams, establishing and surpassing industry benchmarks.Leadership & Team DevelopmentExceptional people management skills, leading high-performing teams across various locations.A mentor and motivator, fostering engagement, growth, and professional excellence.Cross-functional leadership experience, ensuring alignment across international teams.Service Excellence & Problem-SolvingA results-oriented mindset, committed to member satisfaction, efficiency, and service level agreements.A proactive problem solver, adept at identifying and overcoming challenges to enhance service quality.

Join Endava as a Senior Business Development Manager, where you will leverage your extensive experience in selling IT Professional Services to Banking and Financial Services organizations throughout Saudi Arabia. Your primary focus will be on acquiring new banking clients and forging strategic partnerships with CIOs, CTOs, and digital transformation leaders within the Saudi banking sector.The ideal candidate will possess a well-established network within regional banks and a proven history of successfully closing large-scale digital engineering and transformation projects. This role is based in Riyadh and entails driving new client acquisition across the Kingdom, while also exploring selective growth opportunities in the United Arab Emirates.Your responsibilities include showcasing Endava’s capabilities in digital engineering, custom software development, cloud transformation, and data platforms, thereby facilitating strategic engagements that assist banking clients in modernizing their technology and delivering innovative digital solutions.This is a business development-focused role dedicated to enterprise IT services sales, with no people management responsibilities involved.

Join our team as the Director of Advisory Services at Egis Group, where you will be at the forefront of delivering exceptional consultancy and advisory solutions. We are looking for a dynamic leader who can inspire teams, drive strategic initiatives, and ensure client satisfaction. In this role, you will oversee various projects, collaborate with cross-functional teams, and contribute to the growth and development of our advisory services.

Join Awtad as a Facilities and General Services Specialist and play a crucial role in ensuring a safe and efficient working environment across our properties. You will be at the forefront of managing and coordinating essential facilities services, which include maintenance, cleaning, security, and logistics support. Your expertise will help in supervising service providers and ensuring compliance with our high standards and regulations.In this pivotal role, you will contribute to operational excellence and drive continuous improvements in facility management. If you are proactive, possess strong problem-solving abilities, and can manage multiple tasks effectively, we encourage you to apply and become part of a company that prioritizes innovation and quality.

Join Our Team as a Park Services SupervisorAt Qiddiya Aquarabia Water Theme Park, we are dedicated to creating memorable experiences for our guests. As a Supervisor of Park Services, you will play a vital role in ensuring our park operates smoothly and meets the highest standards of cleanliness, safety, and guest satisfaction.Core Responsibilities:Adhere to the ethical standards and code of conduct established by Qiddiya Aquarabia Water Theme Park.Champion the park's vision, mission, and values, fostering a culture of excellence and teamwork.Assist in developing strategic plans for Park Services, collaborating with stakeholders to create detailed operational plans.Establish and refine processes and procedures that enhance park operations.Participate in Health & Safety initiatives to exceed compliance standards while engaging team members in these efforts.Collaborate with external stakeholders, including regulatory authorities, to ensure operational compliance.Coordinate with technology teams to enhance guest management systems, ensuring a seamless guest experience.Lead and manage Park Services supervisors to maintain park cleanliness and operational readiness, including the upkeep of washroom facilities.Oversee external contracts related to waste management and cleaning services.Manage inventory of cleaning supplies and equipment necessary for daily operations.Assist in recruiting, training, and developing staff to build a high-performing team.

Join our dynamic team at Jobs for Humanity as a Manager - Government Advisory Services. In this pivotal role, you will lead strategic initiatives aimed at enhancing governmental operations and fostering inclusive policies. Your expertise will guide our clients through complex challenges and ensure that they effectively serve their communities.As a Manager, you will collaborate with diverse stakeholders, analyze governmental frameworks, and develop actionable strategies to improve public service delivery. You will also mentor junior staff and contribute to a culture of innovation and excellence.

Join our dynamic team at Jobs for Humanity as a Customer Service Representative! In this role, you will be the first point of contact for our diverse client base, assisting them with inquiries and providing exceptional service. Your empathetic approach and problem-solving skills will be crucial in delivering an outstanding customer experience. We value inclusivity and are committed to providing equal opportunities for all.

Join our team at Aquarabia Qiddiya City as a Butler in Park Services, where your primary focus will be to deliver outstanding customer service while serving food and beverages in an exhilarating and fast-paced environment. Your responsibilities will include taking guest orders, maintaining a clean and inviting area, and collaborating closely with the kitchen and F&B teams to ensure unforgettable guest experiences.

Join our dedicated team as a Customer Service Officer in Riyadh! We are looking for enthusiastic individuals who are passionate about helping others and providing top-notch service. As a Customer Service Officer, you will be the first point of contact for our clients, assisting them with their inquiries and ensuring a positive experience.

Ninja is on the lookout for a detail-oriented and driven Order Care Manager to become a vital part of our dynamic team. In this crucial position, you will take charge of the entire order management process, ensuring our customers receive exceptional service and timely delivery of their orders.Key Responsibilities:Lead, mentor, and manage the Order Care team, focusing on performance tracking, KPIs, and professional development.Oversee the comprehensive order management process, ensuring precision, efficiency, and adherence to service level agreements.Address and resolve escalated customer-rider (captain) cases equitably and in alignment with company policies.Collaborate with dispatch, stores, and internal stakeholders to facilitate seamless order fulfillment.Monitor order queues, workloads, and turnaround times to enhance operational efficiency.Analyze Order Care and customer data to uncover trends, root causes, and opportunities for improvement.Initiate process enhancements, quality audits, and reporting aimed at boosting service quality and customer satisfaction.

Join our dynamic team as a Client Relationship Manager where you will be instrumental in building and maintaining strong relationships with our clients. In this role, you will leverage your expertise to understand client needs, provide tailored solutions, and ensure exceptional service delivery.Your responsibilities will include managing client accounts, addressing client inquiries, and facilitating communication between clients and internal teams. We are looking for a proactive individual with excellent communication skills and a passion for client satisfaction.

Job Purpose:The Installment Account Manager will be responsible for cultivating and enhancing the company's partnerships with installment providers, facilitating sales growth, ensuring operational efficiency, compliance with regulations, and maximizing the profitability of installment offerings across various channels including in-store, e-commerce, and mobile applications.Key Responsibilities:Business and Contract Development:Identify and evaluate potential installment providers, negotiating favorable terms, commission structures, and service level agreements.Draft, review, and finalize contracts and amendments concerning fees, credit limits, return policies, and dispute resolution.Create a comprehensive portfolio of installment offers designed to cater to different seasons and customer demographics, including zero-interest options, seasonal installments, and down payment plans.Relationship and Partnership Management:Act as the primary point of contact for each provider, organizing monthly and quarterly performance assessment meetings.Develop and execute collaborative marketing and sales strategies, defining specific targets and promotional campaigns.Operational and Technical Integration:Collaborate with the IT team to integrate APIs, SDKs, and payment gateways while ensuring robust testing environments.Streamline the customer experience across both physical and digital commerce platforms.Oversee the performance of service providers, managing downtime and error resolution according to the Service Level Agreement (SLA).Governance, Compliance, and Risk Management:Ensure that all installment offers align with internal policies and comply with relevant regulatory standards.Handle customer objections and disputes, establishing a clear escalation protocol.Financial Monitoring and Reconciliation:Supervise daily and weekly settlements and collections, reconciling transactions against sales orders.Review and address discrepancies in discounts, commissions, administrative fees, and settlement variances.Prepare periodic financial reports detailing net income, revenues, and outstanding accounts.Sales and Customer Service Empowerment:Train sales and customer service teams on available installment programs.Monitor customer experience from initial approval through delivery and post-sale support.Marketing and Sales Growth:Evaluate the effectiveness of installment campaigns across digital and in-store channels, analyzing their impact on sales performance.Analytics and Reporting:Create dashboards to track metrics such as installment selection rates, approval and rejection rates, cart values, conversion rates, and returns.Analyze rejection reasons and collaborate with providers to refine policies and criteria.Documentation and Reporting:Compile weekly and monthly reports for management that detail installment sales performance, profitability, risk metrics, and areas for improvement.